The overall experience was very good. This is our first Helicopter ride and it turned out to be an excellent one. Though we did not get to see real fire ( no active lava in Hawaii now), we could see the steaming volcano at close up. The pilot Steve was very good, answering all our queries with patience. The narrative was good throughout the trip. Overall 50 minutes was worth the money. I paid additional $100 for copilot seat which was on higher side. This is one reason why I rated 4-star and not 5-star.
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Attended as: | Families |
Activity Date: | 2019/12/30 |
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What an amazing experience! It was so interesting to learn about the volcano, the island and all the beautiful landscapes. It made me want to learn more about it all. Our pilot was very professional and fun. He had a plethora of knowledge about the island and we felt very safe in his hands. It was a fabulous tour.
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Attended as: | Families |
Activity Date: | 2019/12/29 |
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ハワイ島は、思った以上に広い。
ヘリコプターでしか見ることのできない絶景がたくさん。
ワイピオ渓谷は、人生で一番美しい景色でした。
お値段以上の感動です。
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Attended as: | Couples |
Activity Date: | 2019/12/07 |
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Speechless experience and an amazing way to see the coast.
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Attended as: | Solo Travelers |
Activity Date: | 2019/12/23 |
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After reading the detail for this tour we were extremely disappointed with what we experienced. We were a party of 4 who were split over 2 different tours. We thought this was due to weight restrictions which we couldn't understand because we are all average but in hindsight realise it was because we all wanted doors off. The pilot was great gave lots of detail and interesting facts. The flight was wonderful experiencing doors off just unfortunate the tour has not been revised since the lava stopped flowing and you spend the majority of the flight flying over blacken ground which becomes boring very fast. We were looking forward to seeing the waterfalls but this was a quick fly over and back to base so felt let down with this also. We had another couple on our flight as did my sister on her flight and all eight of us were extremely disappointed with what our tour delivered for the cost. The company really need to change the itinery for this tour to make it an experience to remember as it obviously once was when the lava was flowing.
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Attended as: | Couples |
Activity Date: | 2019/10/31 |
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足が悪い母がいるので、がんがん歩くツアーは無理なので、こちらに申し込みました。ワイコロアからレンタカーで1時間半くらいですが、ほぼまっすぐの道なので、Google mapで間違いなくいけました。ドアなしなので、風はガンガン来ますので、寒いです。母は運転手のとなりのベストポジションで前も周りも見えてすごく楽しかったみたいです。火口もくるくる回ってくれて、海にどのように溶岩が流れていくかも見れました。価値あり!!
パラダイスヘリコプターズへのご搭乗ありがとうございます。
またお忙しい中、口コミへの高い評価を頂きありがとうございます。
今後も皆様にたくさんの笑顔をご提供できるよう社員一同さらなる努力をしてまいります。
お客様担当主任 ティファニー
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Attended as: | Families |
Activity Date: | 2019/11/25 |
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The tour was nice and Big Island is beautiful, but our tour guide gave an extensive history of Big Island which felt removed and disconnected from what we were seeing. The guide was asked multiple times from other people on the tour about things they had noticed during the tour but the guide was stuck on the historical narrative and refused to talk about "politics", yet the questions being asked were quite simple and relevant to what we were seeing. He was very knowledgeable but it made for a very tiring and boring ride. It would be great if he could break up the historical narrative with some more present-day information about Big Island.
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Attended as: | Families |
Activity Date: | 2019/10/09 |
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初めてのハワイ島!結婚30年の記念に一生に一度の体験をってことで主人がこのツアーを選びました。空からのハワイ島は素晴らしかったです。このツアーの目玉は滝への上陸です。ヘリでしか行くことのできない滝は絶景です。成長してるハワイ島をぜひ体験してみて欲しいです。
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Attended as: | Families |
Activity Date: | 2019/11/05 |
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This was a great helicopter ride over volcanoes, waterfalls, and the rain forest. The staff treated us great, including safety procedures. I can say I was nervous. However, the staff was assuring to me along with making sure all of us were safely seated. I highly recommend this excursion. It was a great day. Love, love, loved it. I would do this again.
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Attended as: | Couples |
Activity Date: | 2019/10/29 |
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日本語パイロットで とても楽しい機内 キラウエア火山の噴火口を詳しく説明、ヒロの町に行くまで曇ってましたが ワイピオ渓谷に行くと晴れてて 滝への着陸で30分位の休憩 なかなか体験出来ないことが 現実に体験出来て良かったです。
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Attended as: | Friends |
Activity Date: | 2019/10/28 |
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Fun, exciting ride...fascinating volcanic sites and amazing number of waterfalls!
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Attended as: | Families |
Activity Date: | 2019/11/08 |
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高所恐怖症であるかつ、値段も決して安くないのでヘリコプターは一生乗らないと思っていましたが、以前ハワイ島にいった知人の勧めで今回乗ってみることに。私は滝とキラウェア火山の両方が見れる2時間のコースに参加したのですが、この2時間は本当に感動のしっぱなしで、鳥肌と涙の止まらないツアーでした。ハワイ島は車や徒歩では見れない壮大な景色がたくさんあるので、是非皆さんにも空からの景色を一度みていただきたいです。可能ならば何度でもまたこのツアーに参加したいほどです!
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Attended as: | Solo Travelers |
Activity Date: | 2019/10/17 |
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集合場所まではレンタカーでコナ地区を6:30ごろ出発し8:30頃には到着できました。集合時間の1時間前くらいには着きました。
当日はヒロ地区は雨で、それもけっこう降っていたので不安になり電話で問い合わせをしました。(英語です)でも「危ないようなことはないので、やります」の回答でしたので そのまま集合場所で待機して時間になるとツアーの車が確認できたので、ツアーの車に乗って開始場所まで行きました。そのころには雨も小降りになり、レインパーカーも貸して頂けたので問題なくでした。
自転車は初めに用意されていたものは大き目で、止まった状態では足が着けなかったので、小さい自転車に変えてもらいました。しかし実際ツアーが始まると若干の登りもあるため、自転車が小さいと登り道をこぐのは大変だったのかも?しれません。ただ足が着くのは安心感があります。私の場合は足が着く安心感を選びました。公園内の走行なので途中 車に会うこともありますが そんなに危ないと思う事はありませんでした。ただお天気がイマイチでしたので
晴れていたら倍以上に気持ちいいんだろうな~というのが感想です。
また快晴の日にリベンジできたら…と思います。
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Attended as: | Families |
Activity Date: | 2019/09/04 |
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20年前にヒロからのヘリコプターツアーに参加したことがありました。そのときは乗り物酔いし、降りたときには真っ青になっていた記憶が…。だから、今回は、娘に酔い止め服用を勧め、いざ参加。ところが、いまのヘリコプターってまったく揺れないんですね!それとも今回のヘリコプターが優れているのかしら。とにかくものすごく快適です。そして、パイロットは日本人の望月さん。英語スピーカーの操縦士さんと比べると理解できる情報量が違う!日本語スピーカーのパイロットを希望しても、常にかなうわけではないようですが、私たちはラッキーでした。ちなみに、望月さんのホームページから申込むと確率アップのようです。ハワイ在住歴が長い望月さん、火山活動のほんとうの様子を伝えようとする真摯な姿が印象的です。極めつきはコハラの滝。自身がドローンになったよう…。ほんとうに筆舌尽くし難い情景でした。滝つぼのすぐそばに着陸する際のヘリのプロペラが巻き起こす風に揺さぶられる草木。溶岩の黒色、茶色だけではない緑色のハワイ島の姿。このツアー、確かに費用はかかります。が、その価値をはるかに上回る、ぜひみなさんに強烈にお勧めしたいツアーです。最後に、パイロットさんにお渡しするチップをご用意ください。こんなにツアー料金が高いのに、さらにチップ?と思うかもしれません。でも、降りるときはお渡ししたくなります。もしパイロットが、搭乗者全員が素晴らしい景色を満喫できるよう旋回を繰り返してくれる望月さんなら、なおさらです。
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Attended as: | Families |
Activity Date: | 2019/08/27 |
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Outstanding outing discovering the island, its mysteries, its volcanoes, the life of its people. Thank you Uncle Jim to have made this day so lively and personalized to our group.
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Attended as: | Couples |
Activity Date: | 2019/08/26 |
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We were told repeatedly that the helicopter tour was a must do on the big island and that Blue Hawaiian was top notch. They absolutely are! Friendly, helpful staff and top of the line equipment and a spotless facility! Thank you for calming a nervous first timer!! It was amazing and so worth the cost!
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Attended as: | Couples |
Activity Date: | 2019/08/18 |
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7:00からのフライトで朝日を見ながらの出発でした。アメリカ人のお客さんと同席の機内でしたが、日本人パイロットのトシさんが英語と日本語を使い分けながらハワイ島の自然について熱く語ってくれました。ハワイ島に着いた翌日でまだ島のことをよくわかっていない状況だったので空から全貌を見ることができてとてもよかったです!トシさんは軽妙なトークはもちろん操縦も上手くて機内はとても安定していて酔うこともなく安心して景色を楽しむことができました!ヘリコプターでしか入っていくことのできない渓谷や滝の風景もあり、大満足のフライトでした!値段は高いですが、その価値は十分にあったと思います!トシさんどうもありがとうございました!
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Attended as: | Families |
Activity Date: | 2019/08/05 |
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Sarah was the Most informative pilot ever out of our 6 helicopter experiences in Hawaii. The views of the craters at Volcano National Park we’re amazing and the number and size of the waterfalls at the end was unexpected and spectacular. All in 45 minutes! We drove the saddle road from Waikoloa for an hour and forty minutes to take the helicopter out of Hilo for a much lower cost than from the Kona side.
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Attended as: | Families |
Activity Date: | 2019/08/11 |
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My husband and I moved to Kailua-Kona last year and are still in discovery mode, so we were happy to play tourist for a day to join this tour. Although the rides were long (it is a big island), the stops were all interesting and worthwhile, the other guests were friendly and engaged, and - notwithstanding all of our pre-move diligence and studying - we learned a ton from our fabulous tour guide, Kent. Kent was extremely knowledgeable, enthusiastic, engaged, warm, and courteous - we thoroughly appreciated the positive impact he had on the day's adventures.
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Attended as: | Couples |
Activity Date: | 2019/07/27 |
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Verry good tour. Our guide was a geologist and provided a lot of information on the formation of the island chain and the volcanic activity and its aftermath.
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Attended as: | Solo Travelers |
Activity Date: | 2019/07/24 |
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The beauty of big island speaks for itself, and it only gets better with an awesome tour guide! Brett was an exceptional tour guide. He is extremely knowledgeable, loves what he does, and it shows. I had a great time learning so much about the islands and volcanoes from him, and he's a great storyteller too! The black sand beach is beautiful, and the sunset from the volcano house is unforgettable. Probably the highlight of the tour was stargazing at the end. We got lucky with a gorgeous clear sky! There's a lot of driving so just relaxing in the van listening to Brett tell us about the islands while staring out at the scenery made for a great and laid back day. Just what I needed to end my vacation with before getting back to school. Thanks for teaching me so much! I highly recommend this tour, and will hopefully do it again when I come back with my family!
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Attended as: | Friends |
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Our tour guide knew so much about the island - history, weather, plants, animals, local favorite spots for food and fun, beaches, etc. I wish we had reserved the tour earlier in our stay so that we could take advantage of the tips he gave! We had plenty of time at each stop to really experience each of them - Kona coffee, lava tubes, black sand beaches, turtles, volcanoes, waterfalls and more! We had beautiful weather everywhere except Akaka Falls and the driver was equipped with rain jackets for everyone. I highly recommend this tour!
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Attended as: | Families |
Activity Date: | 2019/07/18 |
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山の上から降りました。途中でガイドさんより説明を受けました。全て英語だったので完全には聞き取れませんでしたが、見るだけでも凄さはわかりました。ガイドさん、ドライバーさんも1人参加の私を気にしてくださり、ツアーのメンバーにも恵まれました。
雨の中で自転車に乗って坂を下りましたが、とても面白い体験が出来ました。靴がびちょびちょになるので何か対策をすると良いかもしれません。レインコートは貸してもらえました。
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Attended as: | Solo Travelers |
Activity Date: | 2019/07/09 |
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What a GREAT day!! 14 passenger van was very clean and our driver was very knowledgeable and professional. We had teenagers with us who stayed totally engaged. We enjoyed lunch at a wonderful little mom and pop restaurant along the way - Sharky’s. Our private party of 8 visited waterfalls, overlooks, a black beach, learned history of the island and spent time at Volcano National Park. Thank you for a wonderful day!!!
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Attended as: | Families |
Activity Date: | 2019/07/02 |
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地球の創造者しか知り得ない過去から2019.06.27の今日に至るまでの火山が織り成す壮大な歴史が見えた。キラウエアから生まれた新旧の溶岩流が作り出す重なり合った川、人の営み、道路、畑、すべてを呑み込んで流れた様子、なんという偉力。そして海に流れ込んだ溶岩流がこの島を広げていった様子が一望できる。自然の力の凄さが見える。そしてとったんに出来た黒砂海岸は神さまから人へのジョーク交じりのプレゼントか。次に小原山、時間は溶岩を緑豊かな木々を育む土へと変え、また浸食によって絶景を織り成す渓谷や400mから落ちる滝、これら身震いをしてしまう景色をヘリのゲストは味わった。最後に望月パイロットが語れたこの島の人達の火山との共存意識とその積極性は平凡な日常しか無い私の耳から生涯離れそうもない。それどころかこの人生初のヘリコプター遊覧は地球の営みを鳥の目線で目の当たりに出来た。少し大袈裟かもしれないが人生観を変えた。
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Attended as: | Families |
Activity Date: | 2019/06/27 |
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Professionals at work!
Booked the eco star helicopter and had a grwat quiet flight with very good views from the back window and middle seat.
Weather was good so we had a clear view.
The pilot expained everything well and I felt safe at all time
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Attended as: | Couples |
Activity Date: | 2019/07/01 |
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My wife and I did not have a car for the week but wanted to see the Island for what it had to offer. This tour came to our Hotel and picked us up as well as brought us back and gave a view of the Island most people would not be able to see. Our driver Nathan was excellent and gave us a relaxed and informed trip and even gave us some extra insights that a book would not give. The views were amazing and gave you an option if you wanted to come back and stay for more indepth viewing. I would recommend going with a tour to really get the flavor of the Island.
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Attended as: | Couples |
Activity Date: | 2019/06/20 |
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ヘリコプターに乗るのは初めてでしたがハワイ島を上空から観れてとても感動しました。日本人パイロットではなっかたので、英語があまり得意ではない私達はパイロットの説明が理解出来ない部分が多かったのが少し残念でした。
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Attended as: | Couples |
Activity Date: | 2019/06/10 |
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BIG islandの全貌がわかるだけでなく、島自体の生きている感じが脈々と伝わってきて、まさに映画を観ているようでした。
演出の音楽も気分を盛り上げ、さらに引き込まれました。
どちらのサイドに座ってもちゃんと見れるようにパイロットの細やかな配慮もステキでした。
機会があればまた体験したいです。
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Attended as: | Couples |
Activity Date: | 2019/06/10 |
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This was purchased as a birthday gift for my sister. She has always been fascinated by volcanoes and it's been her lifelong dream to come to the island and see the volcano for herself. She was incredibly excited to have this tour. However, the day before it was scheduled, she received a call and was told that there had been a mistake when recording her reservation and they no longer had room for her on her scheduled date. They offered to move her reservation to a different day or to schedule her for the same day as her initial reservation for instead for the Epic Circle Island Volcano Journey. She chose to keep her originally scheduled day and do the Epic Circle Island Volcano Journey.
The woman who called was very apologetic and kind, let's face it, humans make mistakes sometimes, we've all done it. They did their very best to make it right. In the end, my sister said her experience was incredible and she was glad there had been a little bit of a mix up, because she thought the tour she went on was better (granted, that is based purely on the description of the originally scheduled tour).
Her guide was knowledgeable and told all kinds of stories about Pele and the island and recounted the history of the volcano. The lava tube they visited was unique and interesting and fascinated her.
Overall, it was a huge win and even in spite of the little problem I would definitely book again!
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Attended as: | Friends |
Activity Date: | 2019/06/07 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Lizjazza,
Thank you for taking the time to write a review of your experience with us. We apologize that the experience didn't live up to your expectations. Sometimes, the booking process and weight and balance considerations necessitate us splitting groups to fit into our available capacity, but in all cases we strive to accommodate the desires of our guests. We find many passengers who remain excited to see the recent 7000+ acres of lava from last year's Leilani eruption, to include Fissure 8, and many completely engulfed coastal areas.
Mahalo,
Joel
Chief of Operations Officer