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Limited-Time BBQ Cruise with Open Deck Dining and Flexible Departure Times

4.30· 20 reviews

Highlights

Admire the orange sunset sinking into the sea during the first cruise departure.
Enjoy sparkling city lights and starry skies on the second, more romantic evening cruise.
Savor juicy BBQ on the breezy third-floor open deck for an unforgettable dining experience.

What to expect

For those who want to fully enjoy Okinawan cuisine, we recommend reserving a restaurant in advance.

Gourmet & Restaurant Reservations

The orange sun slowly setting, a gentle sea breeze.
An unforgettable view and the beginning of a beautiful night.
Set off on a timeless journey with someone special.
As the sun sinks below the horizon of the East China Sea, the vast sky transforms from golden hues to deep nightfall. The sky shifts in color and character with each season—no two sunsets are ever the same. That’s why many repeat guests return again and again at different times of the year to enjoy a new perspective on the same sea.

A Diverse Dining Menu
Western-style course meals, and other options are available to suit different group sizes and occasions. Enjoy a memorable evening cruise in Okinawa accompanied by atmospheric live music and fine cuisine. ■ Restaurant Ship “Moby Dick”
◆ Length: 43.34 m ◆ Beam: 15.60 m
◆ Draft: 3.1

What's included

Dinner
Cruise fee
Insurance

About this experience

Starting at: 17:15, 18:00, 19:30, 20:15

Enjoy a BBQ buffet on the 3rd floor open deck.
※Menu may change to a 2nd floor Western-style buffet in case of rain or strong wind.
※Drinks are available for purchase onboard.

Menu
・Meat (beef, pork, chicken, bone-in short ribs)
・Sausages
・Grilled vegetables
・Rice
・Dessert

Schedule

Meet at West Marine
Cruise Departure
The orange sunset slowly sinking into the sea creates a truly magical scene. Step out onto the deck and take in one of Okinawa’s most breathtaking views—the sunset.
BBQ on the Open-Air Deck
Enjoy a locally inspired BBQ while taking in the slowly passing views from the deck.
Guests whose birthday or wedding anniversary falls within one week before or after their boarding date will receive a complimentary tropical juice!—please request this at the time of booking.
Enjoy a Graceful and Relaxing Time Until We Return to Port
Captain’s Message - Kana Okuhara / Captain
We are committed to safe navigation every day so that you can enjoy a comfortable cruising experience. All of our crew members are sincerely looking forward to welcoming you aboard.
Head Chef’s Message - Akira Shimabukuro / Head Chef
I prepare each dish with heartfelt care, using the rich flavors of Okinawan ingredients and seasonal delicacies — all filtered through my own sensibility as a chef.
I sincerely hope you enjoy the experience, and I look forward to welcoming you aboard.
Check-out & Drop-off

Location and Directions

Check-in / Check-out
West Marine (Naha Wharf Passenger Terminal)
1st Floor, Terminal Building, 2-1 Tsuudou-cho, Naha City, Okinawa, Japan

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Restrictions

Name, age, and contact information of each passenger, along with the representative’s address, are required.

What to bring

There is no dress code.
However, please note that sudden waves caused by passing vessels may occur, so we recommend wearing stable, comfortable footwear.

Additional notes

The menu is subject to change without notice.
The activity schedule is subject to change or cancellation due to weather or traffic conditions.
Cruise Operation May Be Canceled Without Prior Notice in the Following Cases:
- When weather or sea conditions pose a risk to safe navigation, or when docking or departure is deemed dangerous due to emergency vessel evacuation.
- In the event of natural disasters, fire, maritime accidents, mechanical failure of the vessel, or other unavoidable circumstances.
-When a passenger becomes seriously ill.
-When ordered or requested by government authorities.
In case of rain or strong wind exceeding safety standards, the meal may be changed to a Western-style course served on the 2nd floor.
Service may be suspended due to periodic maintenance inspections.

Recommended to bring

Motion sickness preventative

Operated by

Westmarine (Code:195950)

Cancellation policy

The day before (local time): 50%
On the activity day / No-show: 100%

Reviews

4.30

20 reviews

Guest photos 11

The cruise barbecue was delicious.

Posted Date: 2025/11/09

かずちん

I was able to enjoy a barbecue on a cruise departing at 19:45 even on the day I arrived in Okinawa. There were only two of us on board that day, and I felt a bit guilty about having the whole place to ourselves, but everyone involved welcomed us with big smiles, and the food was delicious. The night view was beautiful, and we were able to see fireworks from the boat, which was great. A wonderful day started on my first day in Okinawa. Thank you very much.沖縄到着日でも19:45発のクルーズでバーベキューを楽しめました。当日2人のみの乗船で、貸し切り状態で申し訳なく感じていましたが、関わってくださった方々とても笑顔で迎えて頂き、食事も美味しく楽しめました。夜景も綺麗で花火も船上から見れて良かったです。沖縄初日からステキな1日が始まりました。ありがとうございました。

Machine translated from Japanese

Early meal

Posted Date: 2025/08/14

ヒラちゃん

I arrived early at the ticket counter, but I was quickly guided to the ship by a small bus, and I was able to board right away. I even got to enjoy a BBQ before departure. I had a great time without wasting any time.切符売場に早めに着いたのに、直ぐに船まで小型バスで案内してもらい、そのまま乗船でき、出航前にBBQも食べることが出来ました。
時間の無駄なく楽しめました。

Machine translated from Japanese

Dinner cruise

Posted Date: 2024/08/14

沖縄大好きおじさん

I was able to see the sunset, and the view was amazing, but the BBQ was tough and not very enjoyable due to the heat.サンセットも見れたし景色は最高でしたが
BBQは暑さもありお肉は硬くてあまり楽しめませんでした。

Machine translated from Japanese

Birthday BBQ on the boat! ❣️

Posted Date: 2024/07/14

ますごん

Thank you for taking care of us with the BBQ course on the boat. When I informed you about the birthday, you kindly emailed to let me know that there would be no band on the third floor BBQ, and only drinks would be provided. It turned out to be a very enjoyable birthday party while being blown by the cool breeze on the boat. The staff were all very kind, making it a memorable birthday! ❣️船上BBQコースでお世話になりました
バースデーの連絡を入れると、３階の船上BBQには、バンドがいないので、ドリンクだけの提供になりますと、わざわざメールをしていただきました
船上で涼しい風に吹かれながら、とっても楽しいバースデーパーティーとなりましたありがとうございましたスタッフの方々は、みんなとても親切で、心に残るバースデーとなりました〜❣️

Machine translated from Japanese

Cruise BBQ

Posted Date: 2023/10/14

ポッキー

Watching the sunset while having a BBQ was elegant and the ultimate luxury! I was completely satisfied and full. I want to join again! ^_^夕日の沈むねを見ながらのBBQ優雅で最高の贅沢でした♪
お腹いっぱいで大満足でした
また参加したいです^_^

Machine translated from Japanese

Sunset cruising

Posted Date: 2023/08/14

沖縄大好き

It was a great cruise where we could also see the sunset. The price was reasonable, but there could have been a bit more meat. I should have upgraded my selection. I was a little surprised by the dessert (laughs).夕日も見れてとても良いクルージングでした。
値段も安くてよかったけどお肉が少し少なかったかな。ランクを上げた方がよかった。
デザートには少しびっくりした（笑）

Machine translated from Japanese

Thank you for the sunset.

Posted Date: 2022/12/10

ku_ya

The waves were calm, and carried by the sea breeze, we enjoyed barbecue on the boat.

Bathed in the aroma of the meat against the backdrop of the sunset,

I focused on the thick cuts of meat and took another bite.

In the end, I put my hands together in gratitude to the starry sky,

and a shooting star crossed overhead.

I simply closed my eyes in thankfulness.

Thank you.波は凪で、潮風に船ごと運ばれて、船上で焼き肉

お肉の香りを浴びながら日没の日差しを背景に

頬ばるお肉厚に集中してまた頬ばる。

最後にありがとうと星空に手を合わせると、

ほうき星が横切る。

ただただ感謝して目を閉じる。

thank you

Machine translated from Japanese

Reply from Westmarine

Thank you for your comment, ku_ya.
Although the winter sky in Oki Okinawa can be cloudy, I'm glad you were able to experience a beautiful sunset. I can picture the scene as it transitions from dusk to a starry sky.

Thank you for boarding with us.

West Marine Otaku_ya様

コメントありがとうございます。
冬場は曇りぞ空が大井沖縄ですが、素敵なサンセットが体験できて良かったですね。
夕暮れから、星空に変わる光景が目に浮かびます。

ご乗船有難うご居ました。

ウエストマリン大田

Machine translated from Japanese

Sunset Cruise

Posted Date: 2020/08/11

Mrとど

This is my fourth time in Okinawa, and I participated in the sunset cruise BBQ that I learned about this time. As expected, there were few passengers due to COVID, but the crew's attentive service was great. I would like to participate again next time. The wind was a bit strong, and the grill's flame went out a few times, but I had a wonderful time. Thank you very much.沖縄は４回目、今回知ったサンセットクルーズBBQに参加
さすがにコロナで乗客は少なかった、乗員の配慮サービスは
良かったです。次回もまた参加したいと思います。
風が少し強くてコンロの火が消えたりしたけど、楽しく過ごせました
ありがとうございました。

Machine translated from Japanese

Reply from Westmarine

This is Kude Ken from West Marine.
Thank you very much for using our services even during this time.

Your kind words are a great encouragement to us.
All of our staff sincerely look forward to the day we can meet again.
Also, please take good care of yourself.ウエストマリンの久手堅（クデケン）申します。
この度はこのような時期にも関わらず、御利用いただきまして誠にありがとうございます。

お客様からのお褒めのお言葉は励みとなります。
またお会えできる日をスタッフ一同心よりお待ち申しております。
また、お身体には十分にご自愛下さいませ。

Machine translated from Japanese

That's unfortunate.

Posted Date: 2019/08/16

りょーま

Since it's a barbecue, it's understandable that it's on the terrace, but it's already hot enough with cooking on the grill. The dining area doesn't get much breeze, so for a date, having a meal indoors would be safer.

The quality of the meat can't be said to be very good either.

In this case, it would be better to just go for the cruising and have a separate meal.

It's fine to go just for the cruising, but you shouldn't expect much from the food.

If you do decide to include a meal, I recommend optin… Since it's a barbecue, it's understandable that it's on the terrace, but it's already hot enough with cooking on the grill. The dining area doesn't get much breeze, so for a date, having a meal indoors would be safer.

The quality of the meat can't be said to be very good either.

In this case, it would be better to just go for the cruising and have a separate meal.

It's fine to go just for the cruising, but you shouldn't expect much from the food.

If you do decide to include a meal, I recommend opting for a regular indoor course meal instead of a barbecue. バーベキューなのでテラスなのは仕方ないですが、ただでさえ鉄板で焼くので暑い。
食事の場所は風もあまり入ってこず、デートの方は室内の食事の方が無難です。

お肉の質もとても良いとは言えないです。

これならクルージングだけして食事は別で摂った方がいいです。

クルージングだけを目当てで行くのはアリですが、食事は期待しない方がいいです。

もし食事をつけるとしてもバーベキューではなく室内の普通のコース料理をおすすめします。

Machine translated from Japanese

Collaboration of the sunset and airplane

Posted Date: 2019/07/07

かぐや姫

We chose Okinawa for my husband's 60th birthday celebration family trip and celebrated while watching the sunset in Okinawa. Since our boarding time was early, I thought we might miss the sunset, but we were able to see a beautiful one. Additionally, since Naha Airport was nearby, we were able to take some great photos of the sunset with airplanes in the background. My son chose BBQ, and we enjoyed watching the sunset while eating, indulging in more meat than we could finish.主人の還暦祝いで家族旅行に沖縄を選び、沖縄の夕日を見てお祝いをしました。乗船時間が早かったので夕日は見れないのではと思っていましたが、綺麗な夕日をみる。また、那覇空港が近かったので夕日と飛行機のコラボ写真を取る事が出来ました。息子がBBQを選んび食事をしながら夕日を見、食べきれないほどの肉を楽しんで食べました。

Machine translated from Japanese

Travel with friends and family.

Posted Date: 2018/09/01

AYA

It was a trip with two high school students, two mothers, and one six-year-old. We had a BBQ on the boat. I was worried that there might not be enough meat since we had some big eaters, but when it arrived, I was surprised! The portion was huge! We were already full, the breeze felt nice, and the view was amazing! It was so much fun!高校生2人、母2人、6歳児1人での旅行でした
船上でのBBQをしました。お肉足りないかも？食べ盛りいるし…と思っていましたが、運ばれてきてビックリ！量が多い！もうお腹いっぱい、風気持ちいい、景色最高！超楽しかったです

Machine translated from Japanese

The sunset sinking on the horizon was amazing! The sky turned bright red with the sunset, and it was very beautiful. I think this view is unique to being on a cruise ship. I made a reservation for the BBQ on the open terrace, and there was a roof, so the b

Posted Date: 2018/08/24

ゆうう

It was a larger ship than I expected, so there was plenty of space at the seats, and the food was voluminous and very delicious. There was some tough meat, but considering the price, volume, and service, I think it was excellent. The cruise goes around a few times, allowing everyone to see the sunset at just the right timing. The staff were all very kind, and when I went down to the second floor after the meal, there was a live performance with the sanshin, and they made sure we could sit to see… It was a larger ship than I expected, so there was plenty of space at the seats, and the food was voluminous and very delicious. There was some tough meat, but considering the price, volume, and service, I think it was excellent. The cruise goes around a few times, allowing everyone to see the sunset at just the right timing. The staff were all very kind, and when I went down to the second floor after the meal, there was a live performance with the sanshin, and they made sure we could sit to see it. We enjoyed the live performance until we arrived. The cost performance is outstanding; with the meal, cruise, and sunset at this price, it's definitely worth it. I would like to go again. It was a wonderful memory on the last day of my trip to Okinawa. 思ったより大きな船だったので、席にも充分ゆとりがあり、お食事の内容もボリュームがありとても美味しかったです。
少し硬いお肉もありましたが、値段とボリュームとサービスを考えれば、たいへん良いと思います。
何周かしてくれるので、皆さんがちょうど良いタイミングでサンセットが見られる様になっています。
スタッフの方も親切な方ばかりで、食事後に2階のフロアに降りたら、三線の生演奏が行われていましたが、見られるように座らせてくださいました。
到着するまで、生演奏を楽しませていただきました。
コスパ最高、食事とクルーズ… 思ったより大きな船だったので、席にも充分ゆとりがあり、お食事の内容もボリュームがありとても美味しかったです。
少し硬いお肉もありましたが、値段とボリュームとサービスを考えれば、たいへん良いと思います。
何周かしてくれるので、皆さんがちょうど良いタイミングでサンセットが見られる様になっています。
スタッフの方も親切な方ばかりで、食事後に2階のフロアに降りたら、三線の生演奏が行われていましたが、見られるように座らせてくださいました。
到着するまで、生演奏を楽しませていただきました。
コスパ最高、食事とクルーズとサンセットでこのお値段は行く値打ちありです。
また行きたいと思います。
沖縄旅行の最終日に素敵な記念になりました。

Machine translated from Japanese

Watching the sunset with a beer before the impact of the typhoon was the best.

Posted Date: 2018/08/11

hi11

Although it was a hot season, there was a breeze over the sea, making it more comfortable than expected for a barbecue. Since it was in a bay, even family members who are prone to seasickness enjoyed a pleasant cruise.暑い時期ですが、海上の風があり、思ったほど暑くなく、バーベキューには快適な環境でした。
湾内なので、揺れず舟酔いしやすい家族も快適なクルーズとなりました。

Machine translated from Japanese

Sunset and barbecue

Posted Date: 2018/07/18

Masa

I participated in a dinner cruise where we could see the sunset. The boat departed before the sun had set. Once we were out on the water, I was so focused on enjoying the barbecue I had chosen that I honestly didn't pay much attention to the scenery. Just as I and those around me finished eating, the boat moved to a spot where we could see the sunset beautifully, and I was overwhelmed by the view. The food was delicious, and the atmosphere was great, so I definitely want to participate again.サンセットが見えるディナークルーズに参加してきました。
船が出港する時間はまだ日が沈む前でした。船が出てからは選択したバーベキューを食べるのに一生懸命で正直あまり景色を気にしていませんでした。
ちょうど自分も、周りの方も食べ終わった頃くらいに夕日が綺麗に見えるスポットに船は移動していて、その景色に圧倒されました。
ご飯も美味しかったですし、雰囲気も良かったのでぜひまた参加したいです。

Machine translated from Japanese

Reply from Westmarine

Dear Masa,

Thank you very much for joining our Mobydick Sunset Dinner Cruise. While Okinawa is often associated with the image of blue seas and skies, it actually has many cloudy days. I'm glad to hear that you were able to enjoy a wonderful sunset on the day of your cruise.

I can imagine how engrossed you were in the BBQ, and I'm delighted to hear that you enjoyed it.

When you visit Okinawa again, I hope you will also enjoy the different atmosphere of our second-floor Western cuisine.

Thank you for… Dear Masa,

Thank you very much for joining our Mobydick Sunset Dinner Cruise. While Okinawa is often associated with the image of blue seas and skies, it actually has many cloudy days. I'm glad to hear that you were able to enjoy a wonderful sunset on the day of your cruise.

I can imagine how engrossed you were in the BBQ, and I'm delighted to hear that you enjoyed it.

When you visit Okinawa again, I hope you will also enjoy the different atmosphere of our second-floor Western cuisine.

Thank you for your valuable feedback.

West Marine Ota Masa　様

この度は弊社モビーディック号サンセットディナークルーズへご乗船いただき誠にありがとうございます。
青い海、青い空のイメージの強い沖縄ですが、実は雲が多い日が多くいんです・・・
ご乗船の日は、素敵なサンセットをご覧いただけたようで、うれしく思います。

ＢＢＱの方も食べるのに夢中になってたとのこと、創造するとその姿が思い浮かびますが、おいしく頂いたとの
ご感想、こちらもうれしく思います。

また、沖縄にいらした際には雰囲気の違った2階洋食の方も楽しんでいただけたらと思います。

貴重なご意見もいただき、誠に… Masa　様

この度は弊社モビーディック号サンセットディナークルーズへご乗船いただき誠にありがとうございます。
青い海、青い空のイメージの強い沖縄ですが、実は雲が多い日が多くいんです・・・
ご乗船の日は、素敵なサンセットをご覧いただけたようで、うれしく思います。

ＢＢＱの方も食べるのに夢中になってたとのこと、創造するとその姿が思い浮かびますが、おいしく頂いたとの
ご感想、こちらもうれしく思います。

また、沖縄にいらした際には雰囲気の違った2階洋食の方も楽しんでいただけたらと思います。

貴重なご意見もいただき、誠にありがとうございます。

ウエストマリン大田

Machine translated from Japanese

A breathtaking view beyond expectations!

Posted Date: 2016/08/21

Yonemura

I apologize for the inconvenience, but I didn't have high expectations until boarding, so I was pleasantly surprised in a good way! The cheerful and fun staff, delicious meals, and beautiful sunsets made for unforgettable memories!大変失礼ですが、乗船するまであまり期待していなかったので、
いい意味で大きく期待を裏切れました！
元気で楽しいスタッフの方と美味しい食事ときれいな夕焼け。
忘れられない思い出になりました！

Machine translated from Japanese

Reply from Westmarine

Dear Yonemura,

Thank you for boarding the Moby Dick.

The West Marine staff includes many members from overseas, in addition to Japanese staff. Everyone has a unique personality and works diligently while cherishing new encounters, never forgetting the spirit of hospitality.

This is not just a once-in-a-lifetime meeting; we look forward to the day we can meet you again.

Sincerely,
The West Marine Staff
September 3Yonemura様
この度はモビーディック号にご乗船いただきましてありがとうございます。

ウエストマリンスタッフは、日本人以外にも海外出身のスタッフも多く在籍しています。
みんな個性豊かで、お客様をおもてなしする心を忘れずに、日々新しい出会いを大切に
働いております。
一期一会の出逢いではなく、またYonemura様にお会いできる日を楽しみお待ちしております。

9/3ウエストマリンス　タッフ一同

Machine translated from Japanese

Cloudy, then sunny.

Posted Date: 2015/11/01

にゃん

It wasn't raining, but there were many clouds, so I couldn't see the sunset scene I was hoping for.

The weather can't be helped.

The wind was a bit strong. I thought it would be bothersome during the BBQ, but after finishing the meal and gazing at the view from the boat, that wind turned into something pleasant.

As others have mentioned, the boat feels a bit old. However, the care shown by the staff really touched my heart.

It was a great start to my trip to Okinawa.

I gave it four stars because I co… It wasn't raining, but there were many clouds, so I couldn't see the sunset scene I was hoping for.

The weather can't be helped.

The wind was a bit strong. I thought it would be bothersome during the BBQ, but after finishing the meal and gazing at the view from the boat, that wind turned into something pleasant.

As others have mentioned, the boat feels a bit old. However, the care shown by the staff really touched my heart.

It was a great start to my trip to Okinawa.

I gave it four stars because I couldn't see the sunset beautifully. I'm sorry to the tour company. 雨ではありませんでしたが、雲が多くて期待していたサンセットの
シーンは見れませんでした

天候は仕方ない

少し風も強かったです　ＢＢＱの時は風がやだなぁーって思ってましたが、食事を終えて船からの景色を眺めていると、その風は心地よいものに変わってました

他の人の書き込みにもありますが、船は少し年老いた感じです
でもスタッフの方たちの気遣いは心に響きましたよ

沖縄旅行の良い出だしでした

サンセットが綺麗に見れなかったので★４つにしてしまいました
催行会社さん、ごめんなさい

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Reply from Westmarine

Dear Nyan,

Thank you very much for using our cruise ship. We also appreciate your valuable feedback and comments. We are sorry to hear that the weather was not favorable. We hope that your next trip to Okinawa will allow you to enjoy a romantic sunset. All of our staff sincerely look forward to welcoming you aboard again.

Best regards,
West Marine Staff
September 30にゃん様
この度は弊社クルーズ船をご利用いただき誠にありがとうございました。また、貴重なご意見とご感想をお聞かせいただき感謝いたします。天候が思わしくなかったとのこと、残念でございます。にゃん様が次回沖縄にいらっしゃる際は、沖縄のロマンティックなサンセットを楽しめるようなご旅行となりますよう、お祈り申し上げます。スタッフ一同、またのご乗船をこころよりお待ち申し上げております。　9/30　ウエストマリン　スタッフ一同

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Even if I can't see the sunset,

Posted Date: 2015/09/27

ひよこ

I couldn't see the sunset, but I had a great time slowly cruising around Naha Port. I've been to Okinawa several times, but I've never seen a beautiful sunset. It might be because it's always in May, and the clouds tend to hide it.

The cruise had excellent service, and I was happy with the surprise they prepared for my anniversary. The barbecue was plentiful and delicious.

Next time, I might sign up for the night view tour!サンセットは見れなかったけども那覇港をゆっくりグルグルできて楽しかったです。沖縄に何回か行ってるけど綺麗な夕日をみたことがありません。雲で隠れちゃう。時期は毎回５月だからかもしれないですが。
クルーズはサービスしっかりで記念日にあったサプライズをしてくれてうれしかったです。バーベキューも量たっぷりおいしかったです。
次は夜景に申し込もうかなあー。

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Reply from Westmarine

Dear Hiyoko,

Thank you for joining our Sunset Dinner Cruise. I apologize for the delay in my response.

I am sorry to hear that you were unable to enjoy the sunset due to the changing weather in Okinawa.

The night view cruise is less affected by the weather, so it is recommended during the unstable seasons. I believe you will be able to experience a completely different atmosphere of Naha Port in the evening.

We sincerely look forward to welcoming you again.

Reservation Manager: Handaひよこ様

この度はサンセットディナークルーズにご乗船いただきましてありがとうございました。お返事が遅れましたことお詫び申し上げます。

沖縄の天候は変わりやすく、サンセットをお楽しみいただけなかったとのことで申し訳なく思います。

夜景クルーズは天候にあまり左右されないため、天候の不安定な季節にはおすすめでございます。
夕方とはまったく違う那覇港の雰囲気を味わっていただけるかと思います。

またのご機会を心よりお待ち申し上げます。

予約担当：半田

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A generous serving of meat!

Posted Date: 2015/09/25

じゅんこ

I was unaware that there was free parking available, so I had requested a pickup from a nearby hotel. Since I planned to drive around during the day, I thought it would be a hassle to return to the hotel and walk to the pickup location. However, on the day of the reservation, I received a confirmation call, during which I was informed about the parking, allowing me to cancel the pickup.

Onboard, there was an abundance of barbecue meat that satisfied our big appetites. As the sun slowly set, while… I was unaware that there was free parking available, so I had requested a pickup from a nearby hotel. Since I planned to drive around during the day, I thought it would be a hassle to return to the hotel and walk to the pickup location. However, on the day of the reservation, I received a confirmation call, during which I was informed about the parking, allowing me to cancel the pickup.

Onboard, there was an abundance of barbecue meat that satisfied our big appetites. As the sun slowly set, while we were taking selfies, a staff member approached us and offered to take our picture. I felt it was very kind of them. Additionally, we had to change our seats because our original ones were near the kitchen, where plates were falling, which felt dangerous. I was surprised that the broken plate fragments were left in the glass, but overall, it was a wonderful experience, and I was moved throughout. 駐車場は無料で併設されているのを知らずに、近場のホテルにお迎えを頼んでいました。
日中車でウロウロする予定だったので、一度ホテルに戻って徒歩でお迎えのホテルまで行くのは面倒だなと思っていました。
しかし、当日、予約確認のお電話をいただき、その際駐車場のことを教えていただけたのでお迎えをキャンセルできました。

船上では、バーベキューのお肉が盛りだくさんで、大食いの私たちを満足させてくれる量でした。
太陽がゆっくり沈んでいく中、二人で自撮りをしていると、スタッフの方が近づいてきて、写真を撮ってくれました。と… 駐車場は無料で併設されているのを知らずに、近場のホテルにお迎えを頼んでいました。
日中車でウロウロする予定だったので、一度ホテルに戻って徒歩でお迎えのホテルまで行くのは面倒だなと思っていました。
しかし、当日、予約確認のお電話をいただき、その際駐車場のことを教えていただけたのでお迎えをキャンセルできました。

船上では、バーベキューのお肉が盛りだくさんで、大食いの私たちを満足させてくれる量でした。
太陽がゆっくり沈んでいく中、二人で自撮りをしていると、スタッフの方が近づいてきて、写真を撮ってくれました。とても親切だなと感じました。
また、当初の席がキッチンの近くでお皿が落ちてきて危ない思いをしたため席を変えていただきました。割れたお皿の破片がグラスに入ったのに、そのままにされたのには驚きましたが、全体的にすばらしい内容でしたので、感動で終始すごせました。

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Reply from Westmarine

Dear Junko,

Thank you very much for boarding our cruise ship. We also appreciate your valuable feedback and comments. We are delighted to hear that you were able to board smoothly and comfortably, and that you were satisfied with the meal options. Our staff values the spirit of "ichigo ichie" and strives to face our customers every day.

We sincerely apologize for not being able to address the issue with the glass that had fragments in it. We will communicate this to our staff and are committed to… Dear Junko,

Thank you very much for boarding our cruise ship. We also appreciate your valuable feedback and comments. We are delighted to hear that you were able to board smoothly and comfortably, and that you were satisfied with the meal options. Our staff values the spirit of "ichigo ichie" and strives to face our customers every day.

We sincerely apologize for not being able to address the issue with the glass that had fragments in it. We will communicate this to our staff and are committed to improving our service. We sincerely look forward to the opportunity to welcome you aboard again.

September 30
West Marine Staff じゅんこ様　この度は弊社クルーズ船をご乗船いただきましてまことにありがとうございます。また、貴重なご意見ご感想いただき、感謝いたします。ご移動をスムーズに気持ちよくご乗船いただけたとのこと、また、お食事内容にも満足いただけたとのことスタッフ一同嬉しく思っております。　弊社はスタッフは一期一会の精神を大切に日々お客様と向き合うよう努力しております。今回は、破片が入ったままのグラスを処理対応できなかったと、大変申し訳ありませんでした。スタッフに申し伝えまして、今一度サービス改善に取り組んでいく所存で… じゅんこ様　この度は弊社クルーズ船をご乗船いただきましてまことにありがとうございます。また、貴重なご意見ご感想いただき、感謝いたします。ご移動をスムーズに気持ちよくご乗船いただけたとのこと、また、お食事内容にも満足いただけたとのことスタッフ一同嬉しく思っております。　弊社はスタッフは一期一会の精神を大切に日々お客様と向き合うよう努力しております。今回は、破片が入ったままのグラスを処理対応できなかったと、大変申し訳ありませんでした。スタッフに申し伝えまして、今一度サービス改善に取り組んでいく所存でございます。またのご乗船のご機会があることを心よりお待ち申し上げております。　9/30　ウエストマリン　スタッフ一同

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I'm from Osaka.

Posted Date: 2015/05/06

まっちゃん

I don't usually get to ride on a boat in my daily life, so it was a valuable experience! My child was especially delighted, and seeing that made me feel it was worth it. We enjoyed the sunset cruise and were able to see the sun setting on the horizon, which was great. Next, I want to go on a dinner cruise! The fireworks are beautiful! A few hours after it ended, we could see them from Kokusai Street! As we approached the port, the guides helped us, so it felt a bit VIP! I want to go again!普段の生活で船にのる事も無いので、
貴重な体験もできました！子供が特に喜んで居たので、その姿を見て改めて良かったと思います。私たちはサンセットクルーズで水平線に沈む夕日が見れてよかったです。次はディナークルーズに行きたいな！花火が上がるからきれいですよ！終わってから数時間後、国際通りからみえました！！港に近づくと案内の方が誘導してくれるので、チョットVIPになったきぶん！！また行きたいなぁー！

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Reply from Westmarine

Dear Macchan,

Thank you for joining us on the Sunset Dinner Cruise. I apologize for the delay in my response.

I am very pleased to hear that the weather was nice and that you enjoyed the sunset. On the day of your cruise, there was a fireworks festival for the Naha Hari, so the night cruise featured a fireworks viewing event. We plan this event every year, so if you have the opportunity, we would love for you to join us again.

Reservation Manager: Handaまっちゃん様

この度はサンセットディナークルーズにご乗船いただきましてありがとうございました。
お返事が遅れましたことお詫び申し上げます。

お天気がよく、サンセットをお楽しみいただけたようで大変嬉しく思います。
まっちゃん様のご乗船の日はちょうど那覇ハーリーの花火大会だったため、ナイトクルーズは花火観賞イベントを行っておりました。
こちらのイベントは毎年企画しておりますので、ご機会がございましたら是非ご参加おまちいたしております。

予約担当：半田

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I had a great birthday.

Posted Date: 2012/08/30

あっきくん

I participated in the barbecue course. There was plenty of meat, enough that I couldn't finish it all. It just so happened that my boarding day was my birthday, and I was thrilled to receive a framed photo as a gift, along with a tropical juice. The scenery was also fantastic, and I was very satisfied.バーベキューコースに参加しました。お肉もタップリで食べ切れない位。乗船日がたまたま誕生日で、記念のフレーム付き写真のプレゼント、トロピカルジュースのプレゼントに感激。景色も最高で満足しました。

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