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Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

4.80· 38 reviews

What to expect

You will enjoy an easy and convenient door-to-door shared ride shuttle service between Narita International Airport and central Tokyo. This great option is suitable for both solo travelers and groups.

Book simple and stress free transportation to and from Narita International Airport (NRT) to enjoy a comfortable, hassle-free shuttle service. Available to and from hotels or Japanese ryokan inns in central Tokyo and Maihama! No additional charges for early morning or late flights, meaning what you see is what you get. Perfect for both solo travelers looking for a great rate and larger groups seeking private transportation.
If taking the shuttle from Narita, after you exit the baggage claim, the driver will meet you with a sign. For pick-ups at hotels, you will need to come to the driveway or around the bell desk where the driver will meet you.

What's included

  • Japanese-speaking driver
  • Transportation fee
  • Two (2) suitcases per person and hand carry items. Collapsible strollers are free of charge.

Packages (2)

Shuttle To Narita Airport - Shared RideDailyfrom USD 62.06
Shuttle From Narita Airport - Shared RideDailyfrom USD 62.06

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Location and Directions

Location

Restrictions

  • < LUGGAGE >
    Free: up to 2 pieces of luggage ( suitcase ) / person + hand carry items. From 3rd suitcase, 2,000 JPY is applied per suitcase. Golf bags are always charged 2,000 JPY / item. Skis, Snowboards and surfboards are not acceptable. ** Folding wheelchair and Strollers are available with free of charge but information in advance is required.
  • Only the accommodation where you will be staying in the 15 wards of Tokyo and Maihama Area is available.
    15 wards in Tokyo include: Koto, Edogawa, Sumida, Chuo, Shinagawa, Minato, Chiyoda, Shinjuku, Shibuya, Bunkyo, Toshima, Meguro, Taito, Ota, and Arakawa
    If you would like to specify other location as drop-off point, please use Private Transfer Service.
  • Apartment(called Minpaku), Capsule hotel and Guest house are not available.
    Please check the list of hotels from this PDF.
    *The information is accurate as of April 15, 2024, and is subject to change without prior notice.
  • Because this is shared shuttle transfer service, you might need to wait other passengers at airport.
    Please refrain to ride with animals. If you intend to ride with service dog, please contact us in advance.
  • Please inform whether you have Golf bag in advance.
    If you don't inform it, and there is not enough space to keep them on the day, please arrange delivery service by yourself.
  • If you intend to ride with service dog or travel with wheelchair, please contact us in advance.
    We don't stop by passengers' request.
    You cannot specify vehicle type, driver language and pickup time.
  • There is space for luggage such as suitcases in the car but please be sure to bring valuables such as mobile phones, cameras,
    computers, tablets, and precision instruments as hand luggage.
    We ask for your understanding and cooperation so that your valuable luggage will not be damaged or lost.
    When there is no our intention or negligence, and it is damage caused by you not carrying them as hand baggage,
    we will not be held responsible for any things.
  • Please make sure that all passengers under 1 booking must be arriving/departing on same flight and same accommodation.
  • Child seats and toddler car seats are not available and cannot be set on the cars.
  • Please be at the hotel entrance / bell desk 15 minutes prior the pick up time.
    If you don't show up by pick up time, you will not be able to ride the shuttle.
    (100% cancellation charge is applied)
    Pick-up time is set at 4 - 4.5 hrs. before your flight departure time.
    (We will inform you in advance and You cannot specify it)
    We will inform hotel pickup time by the day before the service by email. [A]
  • Narita Airport can be used by passengers arriving between 6:00 and 20:30, based on the scheduled arrival time.
    We will wait for you at arrival exit after customs clearance from 30 minutes
    after the flight actual arrival time with a Green Tomato logo on a signboard. [B]
  • We will be leaving the airport within 2 hours from flight actual arrival time.
    If you don't show up within 90 minutes, your reservation will be cancelled.
    (100% cancellation charge is applied)
    Due to limited time at the airport, after meeting with our staff,
    you are allowed to go to the restroom, money exchange, smoking, buy a SIM card at vending machine
    and also allowed to pick-up Wi-Fi and mobile phones (reserved in advance ONLY) [B]
  • Please remember that JR Pass exchange is prohibited for shared shuttle transfer.
    Only the accommodation where you will be staying in Central Tokyo and Maihama Area is available. [B]

Additional notes

  • Amendment and Cancellation fees are applied based on / in Japan time ( UTC +9 )
  • The vehicle images are for illustrative purposes only. Please note that the actual vehicle used may differ depending on the circumstances on the day.
  • If flight is delayed and the flight arrives at the airport on the same day, we can correspond without charge.
  • Please note that if any of the following changes occur, the reservation will be canceled.
    *If passengers need a new transfer they should re-book, but the availability is not guaranteed.(The cancellation charge is applied according to
    the cancellation policy.)
    ・Flight delayed(arrives the airport the next day)
    ・Flight Changed by airline
    ・Flight changed by airline (Arrival/departure time outside of Shuttle operation hours)
    ・Flight changed due to delayed/cancelled connection flight
  • If the flight is changed due to bad weather and our service is no longer needed, we will issue a refund. However, you will need to make a new reservation (availability is not guaranteed).
  • If there is no availability or if passenger don’t agree to pay the fee to us, we advise bus, train or taxi.
  • if we are not notified with new information and if we carry out the original booking, then it will be charged due to client NO-SHOW.
  • [Important: Emergency Contact Information]

    <Registration of Phone Number>
    To prepare for urgent situations such as flight changes, traffic congestion, or service disruptions due to severe weather—please ensure you provide a mobile phone number where you can be reached on the day of your service.
  • <For Guests Staying at APA Hotels>
    Please be advised that APA Hotels do not connect external calls to guest rooms. If you do not provide a direct phone number, we will be unable to contact you in case of an emergency. When staying at an APA Hotel, you must provide a direct mobile phone number.
    Please note that we cannot be held responsible for any issues (such as missing your shuttle) that arise from a lack of contact information.
  • Driver arrives at hotel about 10 – 15 minutes before the pickup time, so we wait for customers 10 – 15 minutes.
    If there is traffic jam and driver cannot arrive at hotel as scheduled, we will inform you through your hotel promptly. [A]
  • We cannot accept change of pickup time due to customer's personal preference. [A]
  • Pickup Hotel changes is not possibleIf need a change, passengers need to cancel & re-book, but the availability is not guaranteed.(The cancellation charge is applied according to
    the cancellation policy.) [A]
  • We will wait for the customers at the arrival exit for 60 minutes with a Green Tomato logo on a signboard from 30 minutes after the flight actual arrival time.
    For example: If flight actual arrival time is 7:00, our staff or driver will wait for the customers at 7:30 – 8:30. [B]
  • If customers show up earlier than original booking and if there is availability, we can correspond without charge.
    For example : customers show up at terminal 1 at 13:00 but they show up at terminal 2 at 9:00 suddenly without notification.
    If there is availability, there is no problem. [B]
  • If customers show up later than original booking, original booking was already cancelled as No-Show and 100% charge is applied, so we will explain it to customer and we will accept cash directly, if there is car availability.
    If there is no availability or if customers won't pay the fee to us, we advise bus, train or taxi. [B]
  • Arrival Transfers : Operation hours are 06:00Hrs - 20:30Hrs based on ETA.For transfers with flight ETA before and after operation hours, please use ourAirport Taxi GREEN TOMATO service. [B]
[A] Applies to: Shuttle To Narita Airport - Shared Ride
[B] Applies to: Shuttle From Narita Airport - Shared Ride

Operated by

GREEN TOMATO Co., Ltd. (Code:100505)

Cancellation policy

  • 2-3 business days before (local time): 50%
  • Less than 2 business days before / No-show: 100%

Reviews

4.80
38 reviews
532
43
33
20
10

Guest photos 1

Excellent Transfer Service!
Posted Date: 2020/03/06
Cha
Everything was provided perfectly and as what was mentioned on the website!
It's super convenient as well that they offer a sim card with unlimited data as an additional option,I personally think this is much better than renting a WiFi coz you don't have to worry about the battery and less thing to carry in your bag. I'll definitely consider them again for airport transfer whenever I'm in Japan.
A must book transfer!
Posted Date: 2020/03/06
Charm
A must book transfer from the hotel to the Airport!

Driver was very helpful with my luggage and was very kind. He even assisted me getting a cart for my suitcase at the airport as I had a heavy one. He was a bit early than the said pick-up time BUT not a big deal as it won't make you anxious if your transfer will arrive. Vehicle used was extremely clean and spacious. They also had a free WiFi inside the vehicle so it's a plus! I'll definitely consider them again as my airport transfer provider wh… A must book transfer from the hotel to the Airport!

Driver was very helpful with my luggage and was very kind. He even assisted me getting a cart for my suitcase at the airport as I had a heavy one. He was a bit early than the said pick-up time BUT not a big deal as it won't make you anxious if your transfer will arrive. Vehicle used was extremely clean and spacious. They also had a free WiFi inside the vehicle so it's a plus! I'll definitely consider them again as my airport transfer provider when in Japan!
The Best
Posted Date: 2020/03/04
Gus n Mel
Your Hotel to Airport shuttle service was so convenient and at a reasonable price. It gave us peace of mind knowing we can get to the airport on time. It felt like we had a personal driver driving us at our own convenience. Thank you.
Reply from GREEN TOMATO Co., Ltd.
Thank you for your review. Convenient and safe service is our top most priority. We are really happy to hear that we were able to meet your expectation. I hope we can serve you again in the future.
I will forever be their client
Posted Date: 2019/09/01
Paula
Beyond my expectations, excellent customer service, professional and I am so happy for their service. I made mistake on the reservation and the customer service tracked me down while I was already at the airport boarding has no access to the computer to correct my mistake. She went above and beyond to help.

Upon arrival easily spotted the agent have already waited for me, driver had white gloves, excellent clean neatly uniform and excellent driving skills.

I will forever be asking for their help … Beyond my expectations, excellent customer service, professional and I am so happy for their service. I made mistake on the reservation and the customer service tracked me down while I was already at the airport boarding has no access to the computer to correct my mistake. She went above and beyond to help.

Upon arrival easily spotted the agent have already waited for me, driver had white gloves, excellent clean neatly uniform and excellent driving skills.

I will forever be asking for their help and services for all my future trips.

Thank you very much you all are amazing

Paula
Reply from GREEN TOMATO Co., Ltd.
Dear Paula,
Thank you very much for your great review.
we are glad to hear that you enjoyed your trip to Tokyo.
we look forward to serving you again in Future.
They did everything they said they would.
Posted Date: 2019/08/25
John Reid
Being met off the plane was excellent. There was a clear sign showing my name and we did not have to wait long for the mini-bus to depart. We went to one other hotel before ours.

For going home, we were picked up at 4.45 and there was no-one else in the mini-bus. All went well except that we arrived at the airport about an hour before the check-in opened and all the shops were still shut. It would have been better to have been collected a bit later.
Reply from GREEN TOMATO Co., Ltd.
Thank you for your review. I hope you enjoyed your holiday in Japan. About being early, we deeply apologize for the inconvenience. We are currently working on that matter to prevent such cases in future.
Shuttle To Narita Airport - Shared Ride
Posted Date: 2019/08/12
John Reid
Excellent. There at the time agreed with a very clear sign. Just what was needed for my wife, who has mobility problems.
Reply from GREEN TOMATO Co., Ltd.
Thank you for your review. We hope you have a great time while stay in Japan.
Excellent service
Posted Date: 2019/05/01
Dave
Driver was on time, actually a few minutes early. Van was clean, driver was courteous and helpful. Booking was easy and problem free and everything went as expected. Will definitely use this service again when we are in Tokyo.
Prompt and fast but wrong hotel
Posted Date: 2019/05/01
Stew Mahoney
The pick up was prompt and fast but the driver left us around the corner, not in front of a hotel but it was the wrong hotel. We had to drag our luggage to the next block to the correct hotel.
Narita pickup
Posted Date: 2019/04/13
shawn
pick up was on time, van was comfy, would book again
What else can you ask for?
Posted Date: 2019/02/18
Talisi
When leaving Tokyo from our hotel to the Narita airport we decided to contract for a shared shuttle with Veltra. Your instructions say to be at your hotel lobby 15 minutes before scheduled pickup. We arrived at exactly that time and our driver was driving in at that moment. After loading our luggage and getting us in the van and showing where the heat controls were and what the wifi password was we started for the airport. I asked him if he had to stop for others and he said that we were the onl… When leaving Tokyo from our hotel to the Narita airport we decided to contract for a shared shuttle with Veltra. Your instructions say to be at your hotel lobby 15 minutes before scheduled pickup. We arrived at exactly that time and our driver was driving in at that moment. After loading our luggage and getting us in the van and showing where the heat controls were and what the wifi password was we started for the airport. I asked him if he had to stop for others and he said that we were the only ones on the trip. As I looked around the van I was amazed at how clean everything was, Not a single piece of trash or even lint on the carpet. The ride took a little over a hour and he answered questions along the way about things we were curious about. At the airport he unloaded our luggage and thanked us for using his company and was very appreciative when we told him that we definitely would.
Reply from GREEN TOMATO Co., Ltd.
Dear Talisi

We feel happy that you liked our service and we appreciate so much your comment.
I will forward your comment also to the driver.

Your feedback gives us more encouragement to improve our service.
We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO
Highly recommended! I look forward to the next opportunity to use again.
Posted Date: 2018/12/09
CRR
Our flight to Tokyo was delayed four hours, but someone was waiting for us at the baggage claim exit. The vehicle was very clean, and the driver dropped us off right at the hotel door. Very happy with the overall experience, and will definitely use again.
Reply from GREEN TOMATO Co., Ltd.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
GREEN TOMATO
Super Efficient!
Posted Date: 2018/10/13
Zoey
Got both the airport pickup and return to and from Shinjuku and everything was incredibly smooth.
From the airport a lady was stood with my name on a board in the arrivals Hall and I was taken straight to the shared shuttle.
From the hotel to the airport we were given a pick up time (just over 4 hours ahead of our flight time), the driver came into our hotel lobby, loaded our bags into the shuttle and off we went back to the airport. Easy as!
NRT Airport shared ride to Hotel in Ginza
Posted Date: 2018/07/24
Lana Einschlag
NRT airport is very busy but we found the transfer person. She told us she had a few other passengers and told us where to wait. It didn't take that long and we were on our way. Even though the driver didn't speak English, he got us to our hotel in the Ginza area of Tokyo.
Reply from GREEN TOMATO Co., Ltd.
Dear Lana Einschlag

Thank you for your comment. We are always trying to give our customer the best of the service.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO
Shuttle to Narita Airport from Hotel
Posted Date: 2018/06/28
Teong Lim
VERY GOOD SERVICE! The driver was very courteous, helpful and friendly.
We will use this service again in the future.
Reply from GREEN TOMATO Co., Ltd.
Dear Teong Lima,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
FamilyBonding
Posted Date: 2018/05/21
FamilyBonding
Veltra staff made things easier for us. It was a wonderful trip afterwards because it started off right.
Reply from GREEN TOMATO Co., Ltd.
Thank you for your review. Please, come again!

Best Regards
Green Tomato
Narita Transfer
Posted Date: 2018/05/19
Narita traveler
Agent meet me to locate the shuttle. Very fast and convenient.
Reply from GREEN TOMATO Co., Ltd.
Thank you for your review! We hope you had a pleasant trip. Please, come again!

Best Regards,
Green Tomato
Best and comfortable way to get to the airport
Posted Date: 2018/05/05
May
Picked up from our hotel. Luggage taken cared of. Driver very nice and a safe driver.
Reply from GREEN TOMATO Co., Ltd.
Dear May,
Thank you for your kind words.
We hope you enjoyed your stay. Please, come again!

Best Regards,
Green Tomato
Hotel to Airport Transfer
Posted Date: 2018/04/20
RITA L OSBORN
The car arrived on time. The driver was courteous and the car was clean and comfortable. The Hotel Staff Fare welled us, politely.
After picking up one more client, in the centre of Tokyo, we went straight to the airport. Fast, efficient and friendly service, all the way.

HAPPY to Recommend.
Reply from GREEN TOMATO Co., Ltd.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
Very efficient
Posted Date: 2018/01/20
Sam
Our driver was on time. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Reply from GREEN TOMATO Co., Ltd.
Thank you for your compliment. We will tell the driver about your compliment.
Looking forward to serving you again.
Regards/Buddha
Very efficient
Posted Date: 2018/01/20
Sam
Our flight was delayed for a bit but the Person in charge was still patiently waiting for us at the arrivals area with my name on the paper that he was holding. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Reply from GREEN TOMATO Co., Ltd.
Thank you for your compliment. We look forward to provide more good services next time when you visit japan.

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