Self-Propelled Wheelcha Rental Service at Haneda Airport T2, 1F DomesticArrivals
Highlights
- Limited Time: One-way (drop-off) returns available (4/22–9/30)
What to expect
Rent a Self-Propelled Wheelchair at Airport. Convenient service available right after arrival—start your trip smoothly and head straight to sightseeing!
What's included
- Rental fee
Packages (7)
Self-Propelled Wheelchair（NEXT CORE ⑩）from USD 9.50
Self-Propelled Wheelchair（NEXT CORE 11）from USD 9.50
Self-Propelled Wheelchair（NEXT CORE 12）from USD 9.50
Self-Propelled Wheelchair（NEXT CORE 13）from USD 9.50
Self-Propelled Wheelchair（NEXT CORE 14）from JPY 1,500
Self-Propelled Wheelchair（NEXT CORE 15）from USD 9.50
Self-Propelled Wheelchair（NEXT CORE WIDE ③）from USD 9.50
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Restrictions
- For individuals weighing up to 100 kg, including any carried items. [A]
- For individuals weighing up to 130 kg, including any carried items [B]
What to bring
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Other requirements
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please review the terms and conditions before making a reservation.
- Please refer to the product manual here.
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Additional notes
- If you wish to change your reservation, please cancel your current booking and make a new one.
- In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available
[A] All packages except: Self-Propelled Wheelchair（NEXT CORE WIDE ③） / Self-Propelled Wheelchair（NEXT CORE WIDE ①） / Self-Propelled Wheelchair（NEXT CORE WIDE②）
[B] Applies to: Self-Propelled Wheelchair（NEXT CORE WIDE ①） / Self-Propelled Wheelchair（NEXT CORE WIDE②） / Self-Propelled Wheelchair（NEXT CORE WIDE ③）
Operated by
ANA HOLDINGS INC. (Code:204383)
Cancellation policy
- The day before (local time): 50%
- On the activity day / No-show: 100%
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