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Mobility Scooter Rental Service at Haneda Airport T2, 1F Domestic Arrivals

4.60· 8 reviews

Highlights

  • Limited Time: One-way (drop-off) returns available (4/22–9/30)

What to expect

Rent a Mobility Scooter at Airport. Convenient service available right after arrival—start your trip smoothly and head straight to sightseeing!

What's included

  • Rental fee

Packages (4)

Mobility Scooter（JOYcart⑩）Dailyfrom USD 24.62
Mobility Scooter（JOYcart 11）Dailyfrom USD 24.62
Mobility Scooter（JOYcart 12）Dailyfrom USD 24.62
Mobility Scooter（JOYcart 13）Dailyfrom USD 24.62

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4.3

Location and Directions

  • Haneda Airport

    Hanedakuko, Ota City, Tokyo 144-0041, Japan

    Haneda Airport

Restrictions

  • For individuals weighing up to 115 kg, including any carried items

What to bring

  • Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
    Please note that the identity of the person who made the reservation will be verified.

Other requirements

  • Important: Liability & Insurance

    Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
    Not covered: war, disasters, intentional acts, or harm to family members.
    Coverage limit: up to ¥100 million.

    Users are responsible for their own injuries or accidents.
    We recommend travel insurance.
    Intentional damage, loss, or theft may incur repair or replacement costs.
  • ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
    Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately.
  • Please review the terms and conditions before making a reservation.
  • Please refer to the product manual here.

Additional notes

  • If you wish to change your reservation, please cancel your current booking and make a new one.
  • In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
  • If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
    s.mova@anahd.co.jp
    Please note that we may not always be able to accommodate your request.
  • he color of the rental item may differ from the photos.
  • 【Emergency Contact Information】
    For inquiries regarding the device:
    03-5356-9333
    *Available on weekdays from 9:00 AM to 17:00 PM
    English support: Available

Operated by

ANA HOLDINGS INC. (Code:204472)

Cancellation policy

  • The day before (local time): 50%
  • On the activity day / No-show: 100%

Reviews

4.60
8 reviews
56
41
31
20
10

Guest photos 3

A very enjoyable travel experience.
Posted Date: 2026/05/23
マリオ
This wheelchair is lightweight and agile, but it may not be suitable for those with severe disabilities. However, it can be used by those with minor injuries or discomfort. Both rental and return processes are very convenient.この車椅子は軽快で軽快ですが、重度の機能障害がある方にはあまり適さないかもしれませんが、軽傷や不快感がある方でもご使用いただけます。レンタルと返却はどちらもとても便利です。
Machine translated from Japanese
Helpful!
Posted Date: 2026/04/27
KUT
The mobility scooter was very helpful and made getting around much easier. Assembly was pretty straightforward and didn’t take much time. There is a slight soft spot in its performance, but overall it worked well for my Dad's needs.

The only downside is that it would be much more convenient if there were a delivery and pick-up option directly to and from the hotel.
Awesome senior scooter roamed Japan
Posted Date: 2026/04/20
Japan Cherry Blossoms
This is an amazing machine that enabled my mother to navigate the streets of Japan major cities during 2026 cherry blossoms season. We were able to travel in the metros, trains and Shinkansen through out Japan. It folds into a carried on suitcase size which can be pulled by its retractable handle. Convenient and lightweight, I would buy one if it is not so expensive. Rental at Narita Airport, pad in 9one hour extra time for pick up and return, must have reservation prior to pick up. Good lu… This is an amazing machine that enabled my mother to navigate the streets of Japan major cities during 2026 cherry blossoms season. We were able to travel in the metros, trains and Shinkansen through out Japan. It folds into a carried on suitcase size which can be pulled by its retractable handle. Convenient and lightweight, I would buy one if it is not so expensive. Rental at Narita Airport, pad in 9one hour extra time for pick up and return, must have reservation prior to pick up. Good luck and have fun.
A friend to tourists who can't walk long distances.
Posted Date: 2026/04/11
EM
Since it was a newly started service, it took a little time to rent the scooter. Still, I thought the plan of renting in Narita and returning at Kansai Airport is a very convenient service for tourists traveling within the country.始まったばかりのサービスなので、スクーターを借りるのに少し時間がかかった。それでも成田で借りて関空で返却というプランは、国内を移動する観光客にはとても使い勝手の良いサービスだと思った。
Machine translated from Japanese
It was very comfortable!
Posted Date: 2025/10/17
ささ
This time, my father rented this mobility device. At first, I was worried that it might be difficult to operate in a crowded area, but the speed can be adjusted, and the operation method is simple, so he was able to master it quickly. He was happy that it was easy to move around and operate, and he felt it was a good decision to rent it. If the opportunity arises again, he would like to rent it again.今回父がこちらのモビリティをレンタルさせていただきました。最初は人混みの中で操作等難しくないかなと思っていましたがスピードも調整でき、操作方法も簡単ですぐに使いこなせました。
移動も楽、操作も簡単ということでレンタルして良かったと喜んでいました。また機会があればレンタルしたいと思います。
Machine translated from Japanese
⭐️⭐️⭐️⭐️⭐️ 5/5
Posted Date: 2025/10/04
BG
I rented three Joy Cart scooters for my trip in Japan, and the experience was excellent! The booking through Veltra was smooth and easy, and the staff at Joy Cart were friendly, professional, and helpful. The scooters were clean, well-maintained, and surprisingly easy to ride — perfect for exploring the city and getting around without hassle.

What I loved most was how convenient everything was: quick check-in, clear safety instructions, and no hidden costs. Returning the scooters was just as simp… I rented three Joy Cart scooters for my trip in Japan, and the experience was excellent! The booking through Veltra was smooth and easy, and the staff at Joy Cart were friendly, professional, and helpful. The scooters were clean, well-maintained, and surprisingly easy to ride — perfect for exploring the city and getting around without hassle.

What I loved most was how convenient everything was: quick check-in, clear safety instructions, and no hidden costs. Returning the scooters was just as simple. My family and I had a blast and felt safe the whole time.
Definitely recommend
Posted Date: 2025/10/04
BG
I rented three Joy Cart scooters for my trip in Japan, and the experience was excellent! The booking through Veltra was smooth and easy, and the staff at Joy Cart were friendly, professional, and helpful. The scooters were clean, well-maintained, and surprisingly easy to ride — perfect for exploring the city and getting around without hassle.

What I loved most was how convenient everything was: quick check-in, clear safety instructions, and no hidden costs. Returning the scooters was just as simp… I rented three Joy Cart scooters for my trip in Japan, and the experience was excellent! The booking through Veltra was smooth and easy, and the staff at Joy Cart were friendly, professional, and helpful. The scooters were clean, well-maintained, and surprisingly easy to ride — perfect for exploring the city and getting around without hassle.

What I loved most was how convenient everything was: quick check-in, clear safety instructions, and no hidden costs. Returning the scooters was just as simple. My family and I had a blast and felt safe the whole time.
⭐️⭐️⭐️⭐️⭐️ 5/5
Posted Date: 2025/10/04
BG
I rented three Joy Cart scooters for my trip in Japan, and the experience was excellent! The booking through Veltra was smooth and easy, and the staff at Joy Cart were friendly, professional, and helpful. The scooters were clean, well-maintained, and surprisingly easy to ride — perfect for exploring the city and getting around without hassle.

What I loved most was how convenient everything was: quick check-in, clear safety instructions, and no hidden costs. Returning the scooters was just as simp… I rented three Joy Cart scooters for my trip in Japan, and the experience was excellent! The booking through Veltra was smooth and easy, and the staff at Joy Cart were friendly, professional, and helpful. The scooters were clean, well-maintained, and surprisingly easy to ride — perfect for exploring the city and getting around without hassle.

What I loved most was how convenient everything was: quick check-in, clear safety instructions, and no hidden costs. Returning the scooters was just as simple. My family and I had a blast and felt safe the whole time.

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