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Horseback Riding Experience – Perfect for Those Who Want a Longer Trail Ride in Noboribetsu

4.50· 24 reviews

Highlights

Enjoy horseback riding with breathtaking views of the Pacific Ocean
Beginners and solo riders can also enjoy outdoor horse trekking
Just 10 minutes by car from Noboribetsu Onsen, Hokkaido's famous "Hot Spring Department Store"

What to expect

Start with a 20-minute paddock session, then head to a 32,000-tsubo outdoor trail. Perfect for those wanting a longer ride and outdoor experience. Enjoy horseback riding in the majestic natural scenery—an experience like no other!

What's included

Horseback Riding Fee

Packages (1)

[Apr–Nov] Long Course (Approx. 60 min)Dailyfrom USD 63.31

Location and Directions

Check-in / Check-out
Northern Japan Horse Riding Services Bandana
241 Satsunaicho, Noboribetsu, Hokkaido 059-0461
- About 15 minutes by car from JR Noboribetsu Station
- About 10 minutes by car from Noboribetsu Onsen
- About 1 hour via highway from New Chitose Airport

Restrictions

Riders over 90 kg are not permitted.
For children, participants must be 10 years old or older or at least 140 cm tall. (If the rider’s feet cannot reach the stirrups, horseback riding may not be permitted.)

※ Requests for trail riding must be made at the time of booking and will be subject to the decision of the owner or staff on the day.
※ The course may be changed depending on the participant’s condition on the day.
Participation may be declined due to health conditions, bad weather (e.g., rain or strong winds), or other circumstances.
*Alcohol consumption is strictly prohibited.
If the owner or guide determines riding is difficult during the lesson, course adjustments may be made.
The 70–90 minute duration for the course may vary depending on the participant's skill level.
For safety reasons, reservations are limited to guests who can understand and communicate in Japanese.
Participants must be 75 years old or younger.
A helmet rental fee of JPY 500 per person is charged separately.

What to bring

Wear long-sleeved shirts and long pants that can get a little dirty.
Sneakers are acceptable footwear.
Bring a jacket or jumper for seasons other than midsummer.

Additional notes

The tour schedule may change or be canceled due to weather or other conditions.
After you make a booking, we will send important confirmation details via the on-site messaging system. Please be sure to check your messages.

Operated by

Bandana (Code:195739)

Cancellation policy

On the activity day / No-show: 100%

Reviews

4.50

24 reviews

517

Guest photos 30

The horse is gentle.

Posted Date: 2026/07/09

Curara

I arrived a bit early and had the opportunity to interact with the calm and gentle horses. There were cute sheep and ponies freely walking around the grounds and the paths, which was a sight I don't usually get to see, and it was very soothing. Since my husband had no prior experience with horseback riding, we were advised via email to choose the pasture for safety, and that turned out to be a great decision. (Thank you for the polite and kind emails.)

After not riding for a while, I felt a bit a… I arrived a bit early and had the opportunity to interact with the calm and gentle horses. There were cute sheep and ponies freely walking around the grounds and the paths, which was a sight I don't usually get to see, and it was very soothing. Since my husband had no prior experience with horseback riding, we were advised via email to choose the pasture for safety, and that turned out to be a great decision. (Thank you for the polite and kind emails.)

After not riding for a while, I felt a bit anxious about the slight swaying due to my not-so-great athletic ability. In fact, my husband was the one who occasionally got startled when the horse picked up speed, but he rode quite well. There were a few minor incidents at first, and there were moments when the horse jumped a bit in response to sounds, which made me nervous. However, we didn't fall off, and the time spent with the horses, which you can't experience in a city riding experience, was truly happy. The instructor was very helpful in pointing out any dangers.

We were able to ride together as a couple with the instructor on the spacious grounds, so we could enjoy ourselves without worrying about others. The cute and gentle horses make me want to visit again. The only regret I have is that I didn't take many photos from a distance, but the riding time was the best I've ever had, so I am very satisfied! Thank you very much!! 少し早めに到着し、穏やかで優しい馬たちとふれあわせて頂きました。かわいい羊やポニーなどが自由に敷地内や道を歩き回っていて、普段は見られない光景にとても癒されました。乗馬は夫が引き馬体験もなかったので、事前にメールでのやりとりで安全のために牧草地を勧めて頂きましたが、大正解でした。（丁寧で親切なメールをありがとうございました）
久々に乗ると、運動神経がイマイチな私は少しの揺れでも慣れるまで不安がありました。むしろ夫の方が、馬がたまに速足になったり驚いたりしていましたが上手に乗っていました。笑　最初少… 少し早めに到着し、穏やかで優しい馬たちとふれあわせて頂きました。かわいい羊やポニーなどが自由に敷地内や道を歩き回っていて、普段は見られない光景にとても癒されました。乗馬は夫が引き馬体験もなかったので、事前にメールでのやりとりで安全のために牧草地を勧めて頂きましたが、大正解でした。（丁寧で親切なメールをありがとうございました）
久々に乗ると、運動神経がイマイチな私は少しの揺れでも慣れるまで不安がありました。むしろ夫の方が、馬がたまに速足になったり驚いたりしていましたが上手に乗っていました。笑　最初少しハプニングがあったり、物音に驚いた馬が横に少し飛んだりと緊張する場面もありましたが、大きく落馬することもなく、街での乗馬体験ではできない馬との時間はとても幸せな時間でした。危険があればお姉さんが教えてくれ、すごく助かりました。夫婦とインストラクターのお姉さんとの3人で広い敷地を乗馬させて頂けたので、他の人に気を遣うことなくとても楽しめました。かわいくて優しいお馬さんたち、また会いに行きたくなります。写真は遠目からの写真が少なめだったことだけ心残りですが、乗馬の時間が今までで最高の時間だったので大満足です！ありがとうございました！！

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It was absolutely fun.

Posted Date: 2025/10/21

ソウルラッシュ

I had an absolutely wonderful time. First, we each took turns riding and moved inside the enclosure while holding the reins. There, we received simple instructions on how to operate, and we rode a few laps inside the enclosure. The teaching was thorough and easy to understand, and I gradually got the hang of it despite being inexperienced.

Then, we all went on a tour around the large grounds, visiting various places. Along the way, the staff took photos and videos, making it an incredibly enjoya… I had an absolutely wonderful time. First, we each took turns riding and moved inside the enclosure while holding the reins. There, we received simple instructions on how to operate, and we rode a few laps inside the enclosure. The teaching was thorough and easy to understand, and I gradually got the hang of it despite being inexperienced.

Then, we all went on a tour around the large grounds, visiting various places. Along the way, the staff took photos and videos, making it an incredibly enjoyable experience. There were moments when we ran or made big movements, which added a thrilling element, but I had so much fun riding that I wanted to do it again and wished I could ride for a longer time! めちゃくちゃ楽しかったです。
まずは1人ずつ乗らせてもらって手綱を持って柵の中まで移動します。そこで簡単に操作を教わり、柵の中を数周しました。
教え方が丁寧でわかりやすく、慣れない中少しずつ出来てきました。
そうするとみんなで大きな敷地を周遊するようにいろんなところへ行きました。
道中はスタッフの方が写真や動画を撮ってくださり、めちゃくちゃいい体験になりました。
時折走ったり、大きく動くこともありスリリングなこともありましたが、楽しく乗馬出来て何度もやりたいと思いましたし、もっと長い時間乗っていたいなと思… めちゃくちゃ楽しかったです。
まずは1人ずつ乗らせてもらって手綱を持って柵の中まで移動します。そこで簡単に操作を教わり、柵の中を数周しました。
教え方が丁寧でわかりやすく、慣れない中少しずつ出来てきました。
そうするとみんなで大きな敷地を周遊するようにいろんなところへ行きました。
道中はスタッフの方が写真や動画を撮ってくださり、めちゃくちゃいい体験になりました。
時折走ったり、大きく動くこともありスリリングなこともありましたが、楽しく乗馬出来て何度もやりたいと思いましたし、もっと長い時間乗っていたいなと思える体験でした！

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A wonderful facility filled with the charm of the Showa era.

Posted Date: 2024/10/26

gyuyan

When I arrived at the location on the map, it was a prefab facility that I wouldn't recommend at all. The elderly man who greeted me with a cigarette in his mouth seemed to be the owner.

His first words were, "I wonder why everyone comes to ride such an uncomfortable vehicle." Wow, that's pretty harsh!

Well, there was no sense of safety regarding horseback riding either, and when I mentioned that I had been riding since I was eight, I got a nonsensical response that didn't lead to any conversation… When I arrived at the location on the map, it was a prefab facility that I wouldn't recommend at all. The elderly man who greeted me with a cigarette in his mouth seemed to be the owner.

His first words were, "I wonder why everyone comes to ride such an uncomfortable vehicle." Wow, that's pretty harsh!

Well, there was no sense of safety regarding horseback riding either, and when I mentioned that I had been riding since I was eight, I got a nonsensical response that didn't lead to any conversation.

I highly recommend it for those who are looking for a hard-boiled experience from the Showa era! マップの場所に到着すると、およそベルトラおすすめとは思えないプレハブ施設。出迎えてくれた咥えタバコの老人がどうやらオーナー。

まず第一声が、こんな乗りにくい乗り物に何でみんな乗りに来るんだろうね、と聞かれました。おー、なかなかハード！

まぁ乗馬に関しても安全性のかけらも無いし、俺は8歳の頃から乗ってたから大丈夫と、わけのわからない返答が来て話にはなりません。

昭和のハードボイルドな経験を望んでいる人にはとてもおすすめです！

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Running through the green meadow.

Posted Date: 2024/10/12

電車男

As the title suggests, it was a wonderful experience that felt like a dream come true, exploring vast pastures.

I started horseback riding this January, but I'm still just a beginner. I've ridden about 50 times, and my wife has ridden around 80 times, managing to do a bit of a trot. Here, depending on the horse and the situation, I was able to enjoy a good amount of trotting and cantering. The trot was fine, but since I had no experience with cantering (I haven't mastered the two-point position),… As the title suggests, it was a wonderful experience that felt like a dream come true, exploring vast pastures.

I started horseback riding this January, but I'm still just a beginner. I've ridden about 50 times, and my wife has ridden around 80 times, managing to do a bit of a trot. Here, depending on the horse and the situation, I was able to enjoy a good amount of trotting and cantering. The trot was fine, but since I had no experience with cantering (I haven't mastered the two-point position), I managed to ride using a bit of practice.

It felt strange to see the pastures lush and green in October, but galloping across the green fields overlooking the Pacific Ocean, with great weather and a fantastic mood, was truly a dream-like experience. It felt like I was able to practice the equivalent of 10 or 20 rides at an urban riding school all at once, but by the end, I was getting tired and ready to head back, and I was sore for the next couple of days.

The horse I rode, called "Ryo-kun" (though I don't remember well), was a bit slow to respond to cues and sometimes seemed to resist, so perhaps he wasn't feeling his best. I felt a bit sorry for him for making him work for 90 minutes. When walking straight, he tilted his head slightly to the right, which made me think he might have been favoring his left leg.

He seemed quite hungry, as he started eating grass as soon as we entered the pasture and didn't want to move. This caused a gap between us and the lead horses, so I hurried to catch up, which led to a lot of trotting and cantering on my part. It was almost like he was deciding to trot and canter on his own rather than following my instructions. At one point, I felt a sharp pain in my left foot, possibly from stepping on something, and Ryo-kun jumped to the right, spinning almost three-quarters of the way around. It was a bit scary, but thankfully, the soft pasture cushioned the fall. I thought I should have checked Ryo-kun's left hoof area.

On the way back, we relaxed at Noboribetsu Onsen, and since the airport was relatively close, the return trip was easy.

Once I improve a bit more, I definitely want to go again. タイトルどおり、広大な牧草地を巡るという、かねてから思い描いていた夢が叶ったような素敵な体験でした。

今年の１月に乗馬を始めたのですが、と言っても初心者に少し毛が生えた程度。私が５０鞍、家内が８０鞍、軽速歩がなんとかできる、かな、です。こちらでは、乗るお馬さんやその時々の状況にもよると思いますが、かなりの頻度で速歩に駆足と「乗馬」を堪能できました。速歩はまぁいいとして、駆足は未経験だったので（正反動はマスターしていない）少し練習していたツーポイント（腰を浮かせて乗る）でなんとか乗れました。

１０月に… タイトルどおり、広大な牧草地を巡るという、かねてから思い描いていた夢が叶ったような素敵な体験でした。

今年の１月に乗馬を始めたのですが、と言っても初心者に少し毛が生えた程度。私が５０鞍、家内が８０鞍、軽速歩がなんとかできる、かな、です。こちらでは、乗るお馬さんやその時々の状況にもよると思いますが、かなりの頻度で速歩に駆足と「乗馬」を堪能できました。速歩はまぁいいとして、駆足は未経験だったので（正反動はマスターしていない）少し練習していたツーポイント（腰を浮かせて乗る）でなんとか乗れました。

１０月に牧草が青々と茂っているのは不思議な気がしましたが、遥かに太平洋を望む緑の草原を馬に乗って駆け巡る、天気も良く、気分は最高、それこそ夢のような体験でした。そうですね、都会の馬場の１０鞍分か２０鞍分の練習が一気にできてしまったようで、でも後半は疲れも出てそろそろ帰りたい気分だったし、翌日も翌々日も筋肉痛で・・・。

乗せていただいたお馬さんは、「リョウくん」と呼ばれていたようなのですが（実はよく覚えていない）合図を出しても中々動かなかったり、時々「イヤイヤ」をしていたので、あるいは体調が今一だったのかもしれず、９０分も付き合わせてしまってなんだか可哀相だったのかもしれません。真っすぐ歩くときも首を少し右に向けていたので、重心を右に寄せて左足をかばっていたのか、素人考えですが、そんな気がしました。

よほどお腹が空いていたのか、牧草地に入ると草を食べ始めて中々動こうとしません。で、先導の馬さん達と間が空いてしまうので、慌てて追いつこうとして速歩＆駆足がでる。なのでこちらの指示ではなく自分からほぼほぼ速歩＆駆足になるのです。また、牧草地の真ん中で、何かを踏んだのか左足に激痛が走ったのか、右側に大きく飛びのき、そのまま３／４回転、一瞬怖かったですが、まぁそこはフカフカの牧草地、なんとかなりました。リョウくんの左足、蹄の辺りとか、診てあげればよかったかなと思いました。

帰りは登別温泉でゆっくり、空港も割と近いので、帰りも楽々。

もう少し上達したら、また是非行きたいですね。

Machine translated from Japanese

Horseback riding

Posted Date: 2024/09/14

さっちゃん

It was raining, but I was able to ride thanks to the raincoat they lent me. I borrowed a helmet, but there was an extra charge for that. The owner took pictures of us riding with his phone, and he also took many with our phones. The person who taught us how to ride was a very nice lady. It was a lot of fun!雨でしたがレインコートを貸していただき乗ることができました、ヘルメットを借りましたが別料金がかかりました。乗っているところの写真はオーナーのおじさんが携帯でとってくれました。私たちの携帯でもたくさん撮ってくれました
乗馬を教えてくださったのはお姉さんでとても良い感じでした
とても楽しかったです

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It was so much fun!

Posted Date: 2024/08/10

とら

Unfortunately, it was drizzling, but it would stop and start again. I heard that on a clear day, you can see the ocean. My family of four had a nearly first-time experience of horseback riding. We received plenty of practice and tips, and then we headed out! We ventured deep into the grass and moved forward steadily. There was even a gallop at the end, and I was very satisfied. I was also happy that the staff took photos of us with our phones. Above all, the staff were very kind. I want to go ag… Unfortunately, it was drizzling, but it would stop and start again. I heard that on a clear day, you can see the ocean. My family of four had a nearly first-time experience of horseback riding. We received plenty of practice and tips, and then we headed out! We ventured deep into the grass and moved forward steadily. There was even a gallop at the end, and I was very satisfied. I was also happy that the staff took photos of us with our phones. Above all, the staff were very kind. I want to go again. We rode for 90 minutes, and when I got off the horse, my inner thighs felt like they were sore from muscle pain, and the next day I enjoyed a pleasant muscle ache that lingered. And every horse was so cute, which was very soothing. Thank you very much!! あいにく小雨の天気でしたが霧雨になったり止んだり。晴れていたら海も見渡せるそうです。家族4人でほぼ初体験の乗馬でした。十分な練習とコツを教えていただき、いざ場外へ！
深い草の中にも分け入ってズンズンと進みます。最後駆け足なんかもあって
大満足でした。
スタッフの方が私たちの携帯で撮影していただいたのも嬉しかったです。
何よりスタッフの方たちが親切でした。
また行きたいです。
９０分乗ってきましたが、馬を降りたら内股が筋肉痛みたいな感じで
次の日も心地よい筋肉痛があり余韻に浸れました　笑
そしてどの馬も可愛いので… あいにく小雨の天気でしたが霧雨になったり止んだり。晴れていたら海も見渡せるそうです。家族4人でほぼ初体験の乗馬でした。十分な練習とコツを教えていただき、いざ場外へ！
深い草の中にも分け入ってズンズンと進みます。最後駆け足なんかもあって
大満足でした。
スタッフの方が私たちの携帯で撮影していただいたのも嬉しかったです。
何よりスタッフの方たちが親切でした。
また行きたいです。
９０分乗ってきましたが、馬を降りたら内股が筋肉痛みたいな感じで
次の日も心地よい筋肉痛があり余韻に浸れました　笑
そしてどの馬も可愛いので癒されました。
ありがとうございました！！

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My third-grade son also really liked it!

Posted Date: 2024/07/27

蒼太のママ

My son, who is in the third grade this year, had experienced horseback riding elsewhere last year, but this year at Bandana, he said, "I want to ride again tomorrow! This place is definitely the best!" He was very pleased.
All the horses were very smart, listened well, and were really cute.
Additionally, the president was very warm, funny, and had a wonderful personality. The staff were also kind and taught us a lot about the horses and how to ride.
Once again, I’m really glad we were taken c… My son, who is in the third grade this year, had experienced horseback riding elsewhere last year, but this year at Bandana, he said, "I want to ride again tomorrow! This place is definitely the best!" He was very pleased.
All the horses were very smart, listened well, and were really cute.
Additionally, the president was very warm, funny, and had a wonderful personality. The staff were also kind and taught us a lot about the horses and how to ride.
Once again, I’m really glad we were taken care of here this time. We look forward to our next visit! 今年小学校3年生となる息子は、去年別の所で外乗りを経験していましたが、今年バンダナさんでお世話になったところ、「明日も乗りたい！絶対ここがいい！」と大変気に入っておりました。
お馬さんたちはみんなとても賢く、よく言うことを聞いてくれていて、とてもかわいかったです。
また、社長はとても暖かくておもしろくて、素晴らしいお人柄でした。スタッフの方も優しく、馬のこと、乗り方などたくさん教えてくださいました。
改めて、今回こちらでお世話になって本当によかったです。また次回もよろしくお願いいたします！

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You can interact with plenty of horses!

Posted Date: 2023/12/09

けーとみ

I had an amazing time riding horses in the vast land, much more than I expected. During the ride, I spotted a red fox and enjoyed the view of the mountains in Noboribetsu, all while experiencing the beautiful scenery of Hokkaido just as the snow began to fall. The horses were intelligent, each with their own distinct personalities and emotions that were clearly conveyed, allowing me to experience the joy and challenges of interacting with animals in a rich and fulfilling way.

If the timing is ri… I had an amazing time riding horses in the vast land, much more than I expected. During the ride, I spotted a red fox and enjoyed the view of the mountains in Noboribetsu, all while experiencing the beautiful scenery of Hokkaido just as the snow began to fall. The horses were intelligent, each with their own distinct personalities and emotions that were clearly conveyed, allowing me to experience the joy and challenges of interacting with animals in a rich and fulfilling way.

If the timing is right, it seems you can also experience a gallop. After the ride, they provided plenty of time to interact with many animals like horses, dogs, sheep, and cats until my taxi arrived, which left me very satisfied. I would love to sign up again when I visit Noboribetsu! 広大な土地の中を想像以上にたっぷり乗馬できて最高でした。乗馬中にはキタキツネを見つけたり、登別の山々を眺めたり、ちょうど雪が降り始めな時期で北海道らしい景色を堪能することができました。馬たちも賢く、またそれぞれ性格の違いやその時その時の感情がありありと伝わってきて、動物と触れ合うことの楽しさや大変さがギュッと詰まった濃厚な時間を体験できました。
タイミングが合えば速足も体験させてもらえるらしいです。終了後も、タクシーの迎えが来るまで馬や犬や羊や猫などたくさんの動物と触れ合う時間を作ってくださりかな… 広大な土地の中を想像以上にたっぷり乗馬できて最高でした。乗馬中にはキタキツネを見つけたり、登別の山々を眺めたり、ちょうど雪が降り始めな時期で北海道らしい景色を堪能することができました。馬たちも賢く、またそれぞれ性格の違いやその時その時の感情がありありと伝わってきて、動物と触れ合うことの楽しさや大変さがギュッと詰まった濃厚な時間を体験できました。
タイミングが合えば速足も体験させてもらえるらしいです。終了後も、タクシーの迎えが来るまで馬や犬や羊や猫などたくさんの動物と触れ合う時間を作ってくださりかなり大満足でした。登別に行く際はまた申し込みたいです！

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You can truly experience the vastness of Hokkaido's land.

Posted Date: 2023/11/13

すぴか

Unlike other horseback riding tours, you can ride through a vast ranch, which is very moving. This is my second time, and I think people who love horses would be willing to go to Hokkaido just for this. If you're lucky, you might even get to ride at a gallop!?他の乗馬ツアーとは違い、広い牧場の中を乗馬出来てとても感動的。今回で2回目だが、馬が好きな人はこのために北海道に行っても良いと思う。運が良ければ速足までさせてくれるかも!?

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The best horseback riding experience.

Posted Date: 2023/09/08

かっぺい

On the first day of my trip to Hokkaido, I wanted to experience nature, so I tried horseback riding for the first time.

After spending time with the cute horses, I actually got to ride one.

Although I had no prior experience, the horse was smart and gentle, which allowed me to enjoy the experience with peace of mind.

Additionally, the staff took photos for me as a keepsake, so I was able to create wonderful memories.

If I come to Hokkaido again, I would love to use this service once more.

Thank you f… On the first day of my trip to Hokkaido, I wanted to experience nature, so I tried horseback riding for the first time.

After spending time with the cute horses, I actually got to ride one.

Although I had no prior experience, the horse was smart and gentle, which allowed me to enjoy the experience with peace of mind.

Additionally, the staff took photos for me as a keepsake, so I was able to create wonderful memories.

If I come to Hokkaido again, I would love to use this service once more.

Thank you for your kind assistance. 北海道旅行初日、自然を感じたいということで初めて乗馬体験をさせていただきました。

可愛い馬たちとたくさん触れ合ったあと実際に乗馬をさせていただきました。

未体験でしたが賢く大人しい馬だったため安心して楽しむことができました。

また、スタッフの方々が記念にお写真を撮って下さったので最高の思い出を残すことが出来ました。

北海道に来ることがあれば、また利用させていただきたいと思います。

ご対応いただきありがとうございました。

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Exciting horseback riding

Posted Date: 2023/09/05

のんちゃん

I was worried about whether I would be able to ride well, but thanks to the very smart horses, even as a complete beginner, I had a great time. It felt wonderful in the great nature of Hokkaido.上手く、乗れるか心配だったけど、ほぼ初心者でもとてもお利口さんの馬達のお陰で楽しく過ごせました。北海道の大自然の中、とても気持ち良かったです。

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An emotional landscape. This is Hokkaido!!

Posted Date: 2023/09/02

すぴか

The location is mostly residential with no parking, and even at the reserved time, no one showed up. I really started to wonder if this was the right place, but since there were no other buildings that looked similar, I patiently waited. Finally, someone who seemed to be the owner arrived, and the tour began. After a brief introduction to riding in a circle, the horseback riding in the vast grasslands was truly an emotional experience that can only be felt in Hokkaido. The scenery was unforgetta… The location is mostly residential with no parking, and even at the reserved time, no one showed up. I really started to wonder if this was the right place, but since there were no other buildings that looked similar, I patiently waited. Finally, someone who seemed to be the owner arrived, and the tour began. After a brief introduction to riding in a circle, the horseback riding in the vast grasslands was truly an emotional experience that can only be felt in Hokkaido. The scenery was unforgettable and made me want to visit Hokkaido again just for this. However, there isn't much instruction on how to ride, so I wouldn't recommend it for those with no riding experience or for children. 場所がほぼ民家で駐車場も無く予約時間になっても誰も来ず、本当にここで良いのか？と疑問に思ったが、他にそれらしい建物も無かったので我慢強く待っていたら、やっと経営者らしき人が来てツアーが始まった。簡単な輪乗りの後、広大な草原での乗馬は正に北海道でしか味わえない感動的な体験だった。このためだけにまた北海道に行きたいと思わせる様な風景はずっと忘れない。馬の乗り方についての指導はあまり無いので、全く乗馬の経験が無かったり子供にはお勧め出来ない

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I was very satisfied. I want to go again!

Posted Date: 2023/08/21

かわうそ

It was my first experience with horseback riding, and although I had various anxieties, I was completely satisfied thanks to the friendliness of the horses and the staff. Of course, I don't know about other horseback riding experiences, but the exhilaration of riding and the expansive views made it an irreplaceable experience. I want to go again! Since it was the last course of the day, it was also nice to be able to chat leisurely afterward. Thank you very much!乗馬初体験で、色々不安もありましたが、全部吹き飛ぶほど、お馬さんとスタッフの方々のフレンドリーさで、大満足でした。
もちろん、他の乗馬体験のことはわかりませんが、乗馬の爽快感と広がる景色は、代え難い経験になりました。
また行きたいです！
当日の最終コースということもあり、終わった後も、ゆったりと話ができたのも良かったです。
ありがとうございました！

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The best time.

Posted Date: 2022/10/05

ncm

Everyone was very friendly.
It was my dream to ride horses in the majestic land of Hokkaido. Thank you for the wonderful experience!
I had a great time.
We took a lot of photos, which will remain as memories. Thank you.
It was the best time.皆様とてもフレンドリーでした。
北海道の雄大な地で乗馬をすることが夢でした。素敵な体験をありがとうございました！
とても楽しかったです。
写真もたくさん撮って頂き、思い出に残りました。ありがとうございます。
最高な時間でした。

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Mirai-chan

Posted Date: 2022/09/27

Tink

I have experienced horseback riding several times, but this was the first time I was able to ride for such a long time in such a spacious area. They taught me how to hold the reins properly, and I want to apply what I learned next time! My partner this time was Mirai-chan! I will come back to visit again ^_^ Thank you very much. I had a great time.乗馬体験は何度かありましたが、広いところでこんなにたくさんの時間体験できたのは初めてでした。
手綱の引き方などもしっかり教えていただきまた次に活かしていきたいと思います♪
今回のパートナーはみらいちゃん！
また遊びに行きます^_^
ありがとうございました。
楽しかったです。

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There is no fault with the clever horse, but...

Posted Date: 2022/09/05

kuruminkov

On the day of the experience, we arrived on time, but the tour did not start at all. It seemed that the previous tour was delayed, and in the end, our tour started 40 minutes late. Since it was our last day of travel, I was very anxious, and for travelers with limited time, a 40-minute delay is significant. It seemed that our reservation had not been properly noted, as we were repeatedly asked, "Did you really make a reservation?" "When did you make the reservation?" "What course did you book?" … On the day of the experience, we arrived on time, but the tour did not start at all. It seemed that the previous tour was delayed, and in the end, our tour started 40 minutes late. Since it was our last day of travel, I was very anxious, and for travelers with limited time, a 40-minute delay is significant. It seemed that our reservation had not been properly noted, as we were repeatedly asked, "Did you really make a reservation?" "When did you make the reservation?" "What course did you book?" It felt as if we were being blamed, creating an uneasy atmosphere even before the tour began.

Once the tour finally started, I felt sorry for the horses that were made to run while still tired from the previous tour. The tour itself lacked any lectures (we were only shown a file book beforehand), and it started in a disorganized manner, leaving me with many questions in my mind, which made it difficult to enjoy the horseback riding. Since this was our third time riding, we managed to get by, but I can imagine that first-timers would be quite confused.

By the way, there was no apology for the delay in starting the tour (they mentioned that it was due to the previous tour participants being late, but I wish they would consider our situation). 体験日当日、定刻に到着したものの、ツアーが一向に始まらず。どうやら私たちの前のツアーが遅れていたようで、結局40分遅れでツアーが始まりました。旅行最終日だったのでとても焦りましたし、時間に限りがある旅行者にとって40分のロスはとても大きいです。そもそも私たちの予約を把握されていなかったようで、何度も「本当に予約したのか？」「いつ予約したの？」「予約したコースは？」などと、まるでこちらに非があるかのように聞かれ、開始前から不穏な雰囲気が漂っていました。
いざツアーが始まってからも、前のツアーで疲れた状態… 体験日当日、定刻に到着したものの、ツアーが一向に始まらず。どうやら私たちの前のツアーが遅れていたようで、結局40分遅れでツアーが始まりました。旅行最終日だったのでとても焦りましたし、時間に限りがある旅行者にとって40分のロスはとても大きいです。そもそも私たちの予約を把握されていなかったようで、何度も「本当に予約したのか？」「いつ予約したの？」「予約したコースは？」などと、まるでこちらに非があるかのように聞かれ、開始前から不穏な雰囲気が漂っていました。
いざツアーが始まってからも、前のツアーで疲れた状態のお馬さんをそのまま走らせるのが気の毒でなりませんでした。ツアーそのものも、レクチャーも全くなく（事前にファイルブックを見せられただけでした）、グダグダな中で始まったので、頭の中にずっと疑問符が浮かんでいて、乗馬そのものをあまり楽しめませんでした。私たちは今回で３回目の乗馬だったのでなんとかなりましたが、初めての方だったら、さぞ戸惑うのではないかと思います。
ちなみに、ツアーが遅れて始まったことに対する謝罪はありませんでした（前のツアー参加者が遅れてきたせいだと言っていましたが、そんなこと聞かされるこちらの身になって頂きたいです）。

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Reply from Bandana

This is Bandana from Northern Japan Riding Service.

Thank you for your feedback.

We sincerely apologize for the issues that occurred on the day of your reservation. Upon review, we confirmed that there was a discrepancy in understanding the reservation details. We take your comments regarding the "lack of understanding of the schedule" and "causing an unpleasant experience for the customer" as a valuable lesson, and we are committed to making improvements to enhance customer satisfaction in the fu… This is Bandana from Northern Japan Riding Service.

Thank you for your feedback.

We sincerely apologize for the issues that occurred on the day of your reservation. Upon review, we confirmed that there was a discrepancy in understanding the reservation details. We take your comments regarding the "lack of understanding of the schedule" and "causing an unpleasant experience for the customer" as a valuable lesson, and we are committed to making improvements to enhance customer satisfaction in the future.

Once again, we apologize. If the opportunity arises, we look forward to serving you again at Northern Japan Riding Service. 北日本乗馬サービスバンダナです。

ご指摘ありがとうございます。

当日の不具合、誠に申し訳ありませんでした。
確認を行った所、予約内容の把握に不備が発生していた事を確認致しました。
「スケジュール内容の把握に対する不備」「対応に関してお客様に不愉快な思いをさせてしまった」
と言う今回のご指摘を教訓に、今後のお客様の満足度向上に繋がるよう、改善を行う努力をしていく所存でございます。

改めて、お詫び申し上げます。
機会がありましたら今後とも、北日本乗馬サービスバンダナをよろしくお願いいたします。

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As expected from Hokkaido!

Posted Date: 2022/08/03

ピッキー

Since I had some horseback riding experience, I practiced a bit in the arena before heading out for the trail ride. Riding in the wide open fields, especially in the rich course with grasslands and small paths, was amazing. The gentleman was very friendly and a great person.乗馬経験があったので少し馬場で練習し外乗りへ出発。草原や小道など富んだコースで特に広い草原での乗馬は最高でした。おじさんは気さくなとても良い方でした。

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It was fun.

Posted Date: 2022/06/16

かーさん

I checked the location in advance and arrived early, so I had ramen at a nearby diner before going. Thank you for taking photos in the rain. I hope to work with you again if there's another opportunity. It was great to have the place to ourselves. I made wonderful memories.事前に場所を確認して、早く着いたので近くの食堂でラーメンを食べてから行きました。雨の中、撮影もしていただきありがとうございました。また機会があればよろしくお願いします。貸し切り状態で良かったです。良い思い出ができました。

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A valuable experience on my third horseback riding trip!

Posted Date: 2021/09/14

てぃてぃ

We set off when the weather started to look a bit suspicious. The weather, which had somehow held up, soon turned into a light rain, followed by a thunderstorm and strong winds! The horses were trying to gallop back to the stable. That day, I experienced a slow gallop to make up for the delay caused by grazing, but in the end, we were desperately trying not to be thrown off at quite a fast pace! According to the bandana-wearing guy, it was the heaviest rain he had seen in over 30 years of experi… We set off when the weather started to look a bit suspicious. The weather, which had somehow held up, soon turned into a light rain, followed by a thunderstorm and strong winds! The horses were trying to gallop back to the stable. That day, I experienced a slow gallop to make up for the delay caused by grazing, but in the end, we were desperately trying not to be thrown off at quite a fast pace! According to the bandana-wearing guy, it was the heaviest rain he had seen in over 30 years of experience! お天気が少し怪しくなり出した頃出発。何とかもってたお天気はポツポツ雨の後、雷雨と突風まじりに！馬も駆け足で厩舎に戻ろうとする。その日、道草を食った遅れを取り戻すゆっくりした駆け足を初めて経験した処だったが、最後はかなりの速脚で振り落とされまいと必死！バンダナオヤジから30年以上の経験で一番の大雨との事!

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I had more fun than I imagined!

Posted Date: 2020/11/04

masa

It was a family-run ranch with kind people, where I learned how to handle horses in the enclosure and then spent quite a bit of time exploring the vast pastures. I thoroughly enjoyed riding in the wonderful scenery. They took many photos for me, gave me potatoes, and finally drove me back to my accommodation.
It became the best memory.
I definitely want to visit again.親切なご家族で経営している牧場で、囲いの中で馬の操作を教えてもらった後、広大な牧草地をかなり時間をかけて散策しました。素晴らしい景色の中、存分にライディングを楽しみました。写真をたくさん撮ってくれたり、ジャガイモくれたり、最後は車で宿まで送ってくれました。
最高ので思い出になりました。
また是非お世話になりたい。

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