Reviewed by: リリア
The meeting place was only vaguely indicated, and I ended up waiting at a different location, which was disappointing. I think they should provide a clear meeting point. When I called, the Japanese was broken and hard to understand, and I felt deceived. The bus to Takayama also made stops along the way without any explanation, and even though it was a highway, the speed was slow.
待ち合わせ場所がおおまかしか載ってなくて
待ってた所と別な所で
残念でした
ハッキリした待ち合わせ場所を載せるべきだと
思いました
電話しても日本語がカタコトでつうじないし
だまされたと思いました
高山に行くバスも途中停まって
何の説明もないし
スピードも高速なのにゆっくりで
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/05/18 |
| Activity Date: | 2023/05/15 |
Reviewed by: H.I.
This is the best tour because you can visit both Takayama and Shirakawa-go in one day. The bus guide's commentary is kept to a minimum. While this may be a matter of personal preference, I had no issues with that style. There was also plenty of time at each location.
高山・白川郷の両方を1日で回れるという意味で、最高のツアーです。バスガイドの案内も必要最小限です。これは好みが分かれるとは思いますが、自分はそのスタイルで問題なかったです。各地の時間も十分にありました。
Thank you very much for enjoying your time with us.
H.I様
お楽しんでいただきまして、誠にありがとうございました。
王
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/03/21 |
| Activity Date: | 2023/03/19 |
Reviewed by: JP爺さん
I would like to have a temperature check and other confirmations during the first boarding. The Chinese participants do not adhere to the meeting time. They are talking loudly without wearing masks on the bus. (The tour guide does not give any warnings.) I do not want to participate much in the future.
最初の乗車時には検温等の確認をしてほしい。
中国人が集合時間を守らない。バス車内ではマスクを着用せず大声で
話をしている。(添乗員は注意をしない)
今後あまり参加したくない。
Thank you very much for participating in the tour.
However, I deeply apologize for any anxiety and discomfort you experienced.
I have conveyed the content of your feedback to the operating company.
We will work diligently with the operating company to improve services so that all participants can enjoy their experience comfortably.
Thank you for taking the time to share your valuable feedback.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながらご不安な思いをされた上、
ご不快な思いをさせてしまいましたこと深くお詫び申し上げます。
催行会社へご投稿いただきました体験談の内容をお伝えさせていただきました。
ご参加される皆さまに気持よくご参加、お楽しみいただけるよう催行会社と
サービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/02/18 |
| Activity Date: | 2023/01/27 |
Reviewed by: あおい髪の毛ちゃん
Since it was a holiday Saturday, the highway was congested with frequent accidents, and we got caught in traffic, which delayed our schedule. However, thanks to the quick thinking of our experienced driver and our trilingual guide, we were able to reverse the original route from Hida Takayama to Shirakawa-go. As a result, we were able to visit both places without reducing our stay time.
I was very satisfied with the personalities of both the guide and the driver. Thank you very much.
祝日の土曜だったので高速道路が混雑しており、事故多発、渋滞に巻き込まれ、予定通りに進まなかったのですが、ベテランと思われる運転手さんとトリリンガルのガイドさんの機転の効いた判断で 飛騨高山→白川郷 の本来のルートを逆にしてくれました。おかげさまで両方、滞在時間を削る事なく旅を終えました。
ガイドさんと運転手さんのお人柄もとても良かったので大満足です。ありがとうございました。
Thank you very much for your understanding.
ご理解いただき、誠にありがとうございます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/02/12 |
| Activity Date: | 2023/02/11 |
Reviewed by: 大ちゃん
I wanted to take a little more time to explore Shirakawa-go. The meeting point was hard to find. Since the photo was taken from inside the station showing the taxi stand, it was easy to get confused. I thought it would be better to show a photo near the fountain.
白川郷一箇所でいいからもう少しゆっくりと観光したかった。待ち合わせの場所がわかりにくかった。写真は駅の構内からタクシー乗り場を写していたので間違えるもと。写真を出すなら噴水近くでなければと思った。
I apologize. I will improve.
申し訳ありません。改善します。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/02/12 |
| Activity Date: | 2023/02/11 |
Reviewed by: Jill
I had always wanted to see the winter scenery of Shirakawa-go, and it was truly breathtaking! It was beautiful, the air was fresh, and the atmosphere was relaxed. The tour had about 50 participants, with more than 40 being international travelers, probably from Korea. Since I can speak some English, I was able to make friends with people from Korea and Vietnam, which became a wonderful memory for me. ^_^
ずっと見たかった冬の白川郷、本当に圧巻でした!
美しく、空気もキレイで、ゆったりとした時間でした。
ツアーは50人参加くらいで、40人以上が海外からの旅行者、おそらく韓国の方々かな?
僕はある程度英語がしゃべれるので、韓国やベトナムから来た方々と仲良くできたのも素敵な思い出となりました^_^
Thank you for participating, Jill. We sincerely appreciate your enjoyment of the international tour.
Jill様 ご参加いただきありがとうございました。国際的なツアーで、楽しんででくださり、誠にありがとうございます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/01/28 |
| Activity Date: | 2023/01/19 |
Reviewed by: ゆいママ
It was my first solo trip. During a two-day, one-night business trip to Nagoya, I decided to extend my stay a bit and signed up for a day trip to Shirakawa-go. Being able to see the scenery I had only seen on TV or in photos in person, as well as being able to explore inside the buildings, became a lifelong memory.
人生初の一人旅でした。
一泊2日の名古屋出張で せっかくなら少し足を伸ばそうと 白川郷の日帰りツアーに申し込みました。TV越しや写真で見てきた風景を実際に見ることができ、また 建物の中の見学もできたことは一生の思い出になりました。
Dear Yui Mama,
I'm really glad it became a wonderful memory.
Thank you again for your reservation.
Ou
ゆいママ様
いい思い出になりまして、本当に良かったです。
再び、ご予約ありがとうございました。
王
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/01/14 |
| Activity Date: | 2022/12/23 |
Reviewed by: あーこ
I booked a bus tour that required a minimum of six people. It turned out to be just the six of us. It felt like a private taxi, making for a relaxed trip with just our group. The driver was also kind and easy to talk to.
6名以上遂行決定のバスツアーを予約しました
何と私達だけの6人でした
貸切タクシーのように
仲間だけ気楽な旅でした
運転手さんも優しく話しやすかったです
Dear A-ko,
Thank you for participating. I'm glad to hear that you enjoyed the trip.
If we have the opportunity, I look forward to working with you again.
Sam
あーこ様
ご参加ありがとうございます。
旅を楽しんだのは何よりです。
ご縁があれば、
これからも宜しくお願い致します。
sam
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/10/21 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Lilia,
Thank you very much for your participation.
I apologize for any anxiety we may have caused.
We will continue to work hard to provide even better service to our customers,
so we appreciate your continued support.
Sincerely,
O.
リリア様
ご参加いただき、誠にありがとうございました。
不安な思いをさせて、申し訳ありません。
これからも、お客様に更にいいサービスを提供できるように取り組みますので、
どうぞ、宜しくお願い致します。
王