All Reviews for Japan Autumn Tours 2025

The content was enjoyable, as it was a rich course that allowed us to explore the areas around Lake Toya and Lake Shikotsu in one day.

However, I had some questions about the time allocation at each point. For instance, we seemed to spend a long time at spots like the Silo Observation Deck, where we just looked at the scenery and bought souvenirs, while places like Showa Shinzan, where it took time to go up and down by ropeway, felt rushed. The balance didn't seem very good.

Additionally, there were several participants who casually arrived late to the meeting time. At first, the guide seemed relaxed and didn't say anything, and since we were already running late, I started to feel anxious about the return train schedule. (However, perhaps to make up for lost time, they began to emphasize punctuality and slightly shortened the free time, which ultimately allowed us to arrive earlier, so that was good.)

The cost performance was quite good, and since it would be challenging to cover everything on your own, I think it's worth participating in.

内容的には、洞爺湖・支笏湖の周辺を一日で巡る、中身の濃いコースで楽しかったです。

ただ、ポイントごとの時間の配分は、？と思うこともありました。
「サイロ展望台」など、景色を見てお土産を買えば終わってしまうようなスポットに長い時間を使ったかと思うと、昭和新山など、ロープウェイでの登り降りに時間がかかるような場所では時間が短すぎたりと、バランスがあまり良くないように感じました。

また、参加者の方に平気で集合時間に遅れてくる方が数組いらしたのですが、最初はガイドさんもヘラヘラしていて何も注意せず、時間もかなり押しており、帰りの電車の時間もあったので、不安に感じてしまいました。
（途中から巻き返しを図ったのか、集合時間厳守とか自由時間の若干の短縮などを注意しだして、結果的には早く着けたので良かったです）

コスパもかなり良く、個人で全て回ろうとすると大変なコースなので、参加してみる価値はあると思います。

The Usuzan Ropeway after 25 years.
Beautiful scenery and terrace.
Delicious lunch and the guide's thoughtfulness.
It was a tour that fully satisfied our adult outing.
Thank you.

25年ぶりの有珠山ロープウェイ。
美しい景色とテラス。
美味しかった昼食やガイドさんの心遣い。
どれも大人の遠足には大満足のツアーでした。
ありがとうございます。

The water! What a clear green! Blue!! I was overwhelmed by its beauty. Unfortunately, I couldn't see the scenery due to the rain, but I want to come back and try again in a different season!

水が！なんてクリアなグリーン！ブルー‼︎　綺麗さに圧倒されました　残念ながら雨で風景が見られませんでしたまた違う季節にリベンジしたいです❣️

This was my ninth visit. I booked a 2-night, 3-day free plan (effectively 1 day) and thought it might be nice to join a locally organized bus tour, so I searched online. I found a bus tour packed with attractions and made a reservation. I checked the weather forecast every day, and it looked bleak, but just before the trip, the forecast changed to sunny. I wondered if we could visit so many tourist spots and stick to the schedule, but in fact, we had extended time at some locations, and we returned right on time. The tour guide and driver had a customer-oriented attitude and didn't take us to specific shops, allowing us to have a wonderful day. I would like to use a bus tour to a different location next time.

今回は9回目の来道。2泊3日（実質1日）のフリープラン、たまには現地募集のバスツアーも良いのではないかとネット検索。見どころ満載企画のこのバスツアーが目に入り予約。当日の天気予報を毎日チェック、絶望的な予報が続きましたが直前に晴れの予報。当日これ程の観光地を巡り日程時間どうり巡れるのかと思いましたが、むしろ現地の滞在時間の延長もあり、予定時間どうりの帰着となりました。添乗員さん、運転手さんもお客本位接客態度も良く、特定の店に連れていくこともなく最高の1日を過ごさせて頂きました。次回も別の場所のバスツアー利用したいと思います。

The weather was nice, and I was impressed by the beautiful colors of both the river and the lake. I was with my dog and a small child, but we received kind guidance, which allowed us to experience everything with peace of mind. I thought I had already experienced the beauty of Lake Shikotsu, but the beauty seen from the surface of the lake was completely different. I could clearly see the areas where it suddenly became deep, where trees were submerged, and where sand patterns were formed, all thanks to the wonderful transparency. The mountains surrounding the lake were also beautiful, and I wanted to keep looking at them forever. Thank you very much for providing such a wonderful experience.

お天気もよく、川も湖も美しい色で感激しました。
わんこと小さな子供連れでしたが、親切にご指導いただき、安心して体験することができました。
支笏湖の美しさは体験済みと思っていましたが、湖面で見る美しさはまた全然違いました。
急に深くなっているところや、木が沈んでいるところ、砂の紋様ができているところなど、透明度が素晴らしくはっきりと見ることができました。
湖から見る四方の山々も美しく、いつまでも見ていたい気持ちでした。
素晴らしい体験をさせてくださって、本当にありがとうございました。

There are many tours that take you around places like Lake Toya and Showa Shinzan, but this was a very ambitious tour that also included more distant attractions like Cape Erimo and Noboribetsu. Because of this, the time spent at each location was a bit short, so we couldn't take a sightseeing boat on the lake, but we were able to see a lot of different places, which made it very satisfying. The scenery in this area is interesting, so I never get tired of seeing it, no matter how many times I visit.

洞爺湖や昭和新山等を巡るツアーはたくさんありますが、地球岬や登別など、もう少し足を伸ばして多くの観光地を巡る、大変欲張りなツアーでした。その分、一つ一つの滞在時間が短めなので、湖では観光船には乗れませんが、あちこち見ることができた分、満足度は高かったです。
この辺りの景色は面白いので、何度見ても飽きません。

Dear Aizawa,

Thank you very much for the wonderful time on the 29th. When I received your call about the strong winds, I briefly thought it might be canceled, and my spirits sank. However, when you said it was still on, my excitement shot up! I was amazed by the clarity of the Chitose River and, guided by your delightful conversation, I hopped into the canoe for an unforgettable 90 minutes. I look forward to the next opportunity to explore Lake Shikotsu, which we had to forgo due to the strong winds!

相澤様へ

先日29日は大変楽しい時間を有難う御座いました。
風が強いとのお電話を頂いた時は中止かと思い一瞬心が折れましたが、お伺いしてOKとの事一気にテンションが上がりました。
千歳川の透明度に感激し、相澤さんの愉快なトークに導かれるようにカヌーに乗り込みあっと言う間の90分でした。
次回の機会には是非、又強風で断念した支笏湖を案内して頂くのを楽しみにしております！

I felt安心 because they thoroughly disinfected the bus every time we boarded. Although it was a microbus, the ride was comfortable. The tour guide also enthusiastically shared recommended points, which was enjoyable. The itinerary was fulfilling as we visited Cape Earth, Noboribetsu Onsen town, Showa Shinzan, and the Bear Ranch, making it a great value for the cost. The weather was nice, so it turned out to be the best day. Thank you very much.

バスに乗るたびにしっかりと除菌してくださったので安心でした。
マイクロバスでしたが乗り心地も悪くありませんでした。添乗員さんも一生懸命おすすめポイントをお話ししてくださり楽しかったです。
内容としても、地球岬から登別温泉街、昭和新山・熊牧場にも行けたので充実しておりコスパが良かったです。
天気も良かったので最高の1日になりました。
ありがとうございました。

I went during the Golden Week in May. Tours to Hokkaido during this time are quite rare, so I chose this course since I wouldn't be able to see the flowers. The departure was early, but we were able to cover almost everything, so I’m glad I participated. However, since it was the off-peak season, there were few tourists, and many shops were closed. Lunch was free, but I tried various snacks recommended by the tour guide at the rest area, so I didn’t go into any shops. I was worried about the weather, but it was sunny at Cape Erimo, and the view was very nice. I would like to join again during the flower blooming season next time.

5月のGWに行きました
この時期の北海道ツアーはなかなかないので
花を見れないのでこちらのコースに
出発直は早いですがほぼほぼ全部回れるので
参加してよかったです
ただどこの閑散期なので観光客もまばらで閉まっているお店も多かったです
昼食は自由でしたが、休憩場所で添乗員さんおすすめのおやつをいろいろ食べたので、お店には入らずでした
天候が心配でしたが、地球岬では晴れて景色も良くとても良かったです。
次は花の咲くシーズンに参加したいですね

It was a journey with just one driver. I think it must be really tough to do everything alone, but I wish there was at least a little guidance about the places to visit before getting off. Since it’s difficult to provide information while driving, it would be helpful to convey an overview of the location, its history, and points of interest through a recorded audio guide. Just being told the meeting time leaves participants confused about how to make the most of the short sightseeing time. It’s essential for participants to research the sightseeing points in advance.

Also, while it's understandable that there can be issues at the start of the trip, I feel there could have been a bit more recovery in the itinerary during the journey (like the relationship between Toyako Onsen and Showa Shinzan).

All the sightseeing points were wonderful!

ドライバーお一人での行程でした。
全てお一人でというのは本当に大変だと思いますが、訪問する場所の案内が降車する前に少しでもあるといいのに、、と思いました。
運転しながらは難しいと思うので、録音した音声でその場所の概要、成り立ちや魅力のポイントなどを伝えるなど。。
集合時間だけ伝えられても、短い観光時間をどう使えばいいのか、戸惑います。
参加される方、観光ポイント事前調べが必須です。

また、出発時のトラブルはしょうがないにしても、途中の行程(洞爺湖温泉街と昭和新山の位置関係、)を工夫するなど、もう少しリカバリーが出来たような気もします。

観光ポイントはどこも素晴らしかったです！

When I arrived at Lake Toya, I really felt like I had come to Hokkaido! I was very satisfied to be taken to Shikotsu-Toya National Park and Cape Chikyu in Muroran City. Noboribetsu Hell Valley was also amazing. It was great to have a small group for the tour, and the tour conductor was very polite.

洞爺湖に着いた時は北海道に来たーっ！という感じになりました。支笏洞爺国立公園と室蘭市地球岬まで連れて行って貰えて大満足です。登別の地獄谷も最高でした。少人数で開催してもらえてツアーコンダクターの方も丁寧でよかったです。

I participated on May 4, 2022.
We visited Sapporo TV Tower, Nakayama Pass, Lake Toya, Mount Usu, Cape Chikyu, Noboribetsu Hell Valley, and Lake Shikotsu all in one day. It was a tough itinerary for someone over 50 like me, but each place is worth seeing, so I highly recommend it. The price was reasonable, and the tour guide was a local from Hokkaido, providing various insights unique to the area. Thank you to the tour guide and driver for a wonderful trip.

2022年5月4日に参加させていただきました。
札幌テレビ塔から中山峠、洞爺湖、有珠山、地球岬、登別地獄谷、支笏湖を
１日でまわります。50過ぎの自分にはハードな行程でしたが、　　　　　　　　どこも一見の価値のある場所ですのでオススメです。　　　　　　　　　　　料金も良心的で、添乗員さんも地元北海道の方で、地元ならではの情報もいろいろとご案内していただきました。　　　　　　　　　　　　　　　　　　　　　　添乗員さん、運転手さん、素晴らしい旅行をありがとうございました。

This is a tour that efficiently takes you to wonderful scenic spots like mountains, lakes, and seaside areas. While the time at each location is limited, making it impossible to take things slowly, I recommend it for those who want to see a variety of sights. Personally, I was focused on having ramen for lunch on the day of the tour, so I ended up eating ramen at a place suggested by the tour guide, which was more focused on sightseeing. This caused my time management to go awry, so it's better not to be too particular about what to eat. I want to emphasize that you should follow the tour guide's advice about where to have lunch. The tour guide provided thorough explanations of the sightseeing spots, which was great. I was able to fully enjoy the beauty of nature and take many photos, making it a very good tour. I am very grateful to the driver and the tour guide. Thank you very much.

山・湖・海辺といった素晴らしい景色の場所を効率良く巡ってくれるツアーです。
さすがに一箇所ごとの時間が限られている分、ゆっくりとはなりませんが、いろいろと見たい人にはお薦めのツアーです。
私自身は当ツアー当日の自由昼食でラーメンに拘っていたので、添乗員さんから観光に重きをとった方がいいと言われていた場所でラーメンを食べることとなり、時間の配分が狂ったことから何を食べようとあまり拘らないほうがよいです。
添乗員さんのここで昼食を取っておいたほうがいいというアドバイスどおりに行動をするべきことを伝えておきます。
添乗員さんが随所に観光スポットの説明を丁寧にしてくださっていて良かったです。
自然の素晴らしさを満喫できてたくさん写真も撮ることができてとても良いツアーでしたし、
運転手さんと添乗員さんには感謝しきりです。
ありがとうございました。

I boarded the bus from the TV Tower. The bus was partitioned. It was an ordinary bus without power outlets or a restroom, but I guess that's to be expected given the low price. It was May, but I was able to see snow at Nakayama Pass. At each tourist spot, we had 30 to 60 minutes, which allowed for a relaxed experience. Instead of a guide, there was a male tour attendant, and it was great to hear useful information from him. I was worried about traffic during Golden Week, but everywhere was quite empty, and we followed the schedule as planned.

テレビ塔から乗車しました。バスはパーテーションで仕切られていました。普通のバスで電源、トイレ等は有りません、値段が安いのでしょうがないですね。5月でしたが中山峠では雪を見る事が出来ました。どこの観光地も30〜60分の時間がありゆったり出来ました。ガイドさんでは無く男性の添乗員さんでしたがお得な情報等が聞けて良かったです。ゴールデンウィークで渋滞が心配でしたがどこもガラガラでスケジュール通りでした。

It was my first time in Hokkaido, and I was able to visit many beautiful scenic spots. The weather was perfect, and the mountains looked stunningly beautiful from every angle.

The tour guide provided recommendations for each location. I bought everything without hesitation, and they were all truly delicious. The guide's enthusiasm for promoting Hokkaido was clearly conveyed, and thanks to this tour, I was able to see various landscapes, which made me fall in love with Hokkaido. I definitely want to use this service again.

初めての北海道でしたが、色々な絶景箇所を沢山回ることができました。天気も最高に良くて山が隅々まで綺麗に見えたり本当に美しかったです。

添乗員さんがその場所ごとにおすすめを教えてくれます。もれなく購入したけど本当に全部美味しかったです。
添乗員さんの北海道を盛り上げたい熱意がしっかり伝わって、私もこのツアーで色々な景色を見れたので北海道大好きになりました。また是非利用したいです。

Recently, I haven't been going on bus tours much, so I participated in one for the first time in a while. It seemed like Sapporo had quite a bit of snow, and there was still some snow left, so it was great to be on a bus tour. The tour guide was kind, and the driver was skilled, making it an enjoyable tour. I thought the time allocation for sightseeing was good, and I also enjoyed the scallop meal♪ I would like to use this service again if the opportunity arises.

最近、あまりバスツアー行かないので、久しぶりに参加しました。札幌は雪がかなり降ったようで、まだ雪が残った状態だったので、バスツアーでよかったです。
添乗員さんも優しく運転手さんも運転が上手く、楽しいツアーになりました。観光などの時間配分もよかったと思いますし、帆立御膳も美味しくいただきました♪
また、機会がありましたら利用したいです。

I was able to smoothly enjoy the sights of Hokkaido and have fun shopping! I would like to participate in other courses as well. Thank you very much.

北海道の見所をスムーズに観光でき、買い物を楽しむことができました！また他のコースも参加したいです。ありがとうございました。

You can efficiently visit the classic tourist spots in the southern region. Since time is limited, you can't take it too slowly, but it's recommended for those who want to see a lot. If you were to drive around on your own, it wouldn't be as easy as this. I was able to take a lot of photos!

道南の定番の観光スポットを効率良く巡ってくれます。さすがに時間が限られているので、それほどゆっくりは出来ませんが、色々見たい人にはオススメです。自分で運転して巡るとなると、こんな風にはいかないと思います。写真も沢山撮れました！

It was great to be able to see various places that I usually can't visit. Although lunch wasn't included, the steamed scallops I had for lunch were exquisite.

普段行けないところをいろいろと見て回れてとても良かったです。ランチはついていないのですが、お昼に食べた帆立の茶碗蒸しが絶品でした。

The staff were very helpful. I enjoyed ice fishing while setting up a tent in the great outdoors. The tempura made with the ice fish was very delicious.

スタッフの皆様がとても良くしてくださいました。大自然の中でテントを張ってワカサギ釣りを楽しめました。ワカサギの天ぷらはとても美味しかったです。

The scenery is beautiful, but the management is a bit lacking.

First of all, the meeting place is outside in the cold, snowy weather. They requested that we arrive 10 minutes early, so I arrived a little before that and ended up waiting for nearly 30 minutes in extreme cold with no shelter around.

Also, I imagined we would be taking a sightseeing bus, but it turned out to be a small microbus. It was packed with nearly 15 people. I'm not sure if they were even ventilating the bus properly. I have doubts about their infection control measures.

Additionally, there was almost no explanation or materials provided for each sightseeing spot, so I wasn't quite sure what the highlights were.

At Showa Shinzan, it seemed like the staff were not aware of the ropeway schedule, and due to the meeting time, we had less than 5 minutes at the Usu Mountain Terrace. If they had just shifted the meeting time by 5 minutes, we could have had an extra 15 minutes there.

Lastly, at Hell Valley, I wasn't very interested and arrived at the bus early to take a break. I was told by the staff to throw away any trash at a dirty garbage dump next to the Hell Valley facility. They hadn't said anything to the other passengers who arrived around the same time as me, so it seemed like they wanted to save themselves the trouble of dealing with trash left in the bus later. It felt like they made a customer who was resting inside the bus go outside to dispose of trash just for their own convenience.

Although the places we visited had beautiful scenery, I think it was a somewhat disappointing tour.

景色はきれいですが、マネジメントがちょっと、、、。
まず寒く雪のふる中集合場所は外。集合時間の10分前にはいてほしいとのことでしたので、それより少し前に着いた結果極寒の中、寒さをしのげる場所がまわりにないので30分近く待機。

また、用意された乗り物が観光バスを想像してたら小さなマイクロバス。そこに、15人ちかくが満席状態で乗ります。換気もやってるのかどうか怪しい。感染対策に疑問を感じます。

また、観光地毎の説明や資料などもほぼ無いため、何が見どころかいまいちわかりませんでした。

昭和新山では乗務員の方がロープウェイの時間を把握していないのか、集合時間のせいで、有珠山テラスの滞在時間が5分もない。集合時間をあと5分ずらすだけで、15分も滞在時間が伸びたのにです。

それと最後の地獄谷であまり興味がわかず早めにバスに着いて休憩していたら、ごみがあるようなら、そこ(地獄谷の施設の脇にある汚いゴミ捨て場)に捨ててきてくれと乗務員に言われました。他の集合時間あたりにきた私以外の乗客には何も言ってなかったので、あとあと車内に残ったゴミをすてる手間を省くために、時間ありそうだからごみでも捨ててこさせようと思ったのでしょうか。自分が楽をするためにバス内で休憩してる客を外に出してゴミ捨てさせたってことだと思います。

せっかく立ち寄った場所はどこも景色が綺麗だったのですが、少し残念なツアーだったかと思います。

I decided to participate because the reviews were good. On the day of the event, it was sunny, and the views of Mount Yotei and Lake Toya were amazing. At Showa Shinzan, we had a 50-minute free time, but all the surrounding shops were closed, so I ended up with nothing to do. I was looking forward to the Shikotsu Lake Ice Festival, but despite the website stating "you can enjoy the illumination," we had to gather at the bus at 16:30, which meant we couldn't see it. The Chinese guide was a nice person, but I wish they could have delayed the gathering time by at least 10 minutes so we could enjoy the illumination.

口コミが良かったんで参加してみました。
当日は晴れていて羊蹄山や洞爺湖なども眺めが最高でした。
昭和新山では50分のフリータイムがありましたが、周りの店は全て営業されておらず時間を持て余しました。
楽しみにしていた支笏湖の氷濤まつりですが、サイトに「ライトアップも楽しめる」とあったにも関わらず、ライトアップが始まる16:30にバスに集合とのことで鑑賞することが出来ませんでした。
中国人ガイドさんは良い人でしたが、せめて集合時間をあと10分ほど遅らせるなりしてライトアップ鑑賞が出来るように対応して頂きたかったです。

Since it was a day trip bus tour shortly after heavy snowfall, I imagine the driving was quite difficult. The tour guide was from Hong Kong, and there were parts of what they were saying that I couldn't fully understand. They were doing their best, though.

Additionally, since we visited three hot spring areas (Lake Toya Onsen, Noboribetsu Onsen, and Lake Shikotsu Onsen), I think it would be even more popular if we took an hour to enjoy a day-use hot spring. The light-up for the ice festival at Lake Shikotsu was not meaningful at all since we visited before sunset.

豪雪の少しあとの日帰りバスツアーだったので運転大変だったと思いますね。添乗員の方が香港出身の方で話されている内容でよく理解できないところがありました。一生懸命されてましたが。

それから、3ヵ所の温泉地（洞爺湖温泉・登別温泉・支笏湖温泉）を巡ってるので、１時間時間を取り、日帰り温泉に入った方が更に人気のコースになると思います。
支笏湖の氷祭のライトアップは日暮れ前の訪問で全く意味がありませんでした。

Due to the heavy snowfall caused by the low-pressure system, transportation across Hokkaido was completely halted. The bus tour went ahead as scheduled, but due to the snow, we were unable to enter the observation deck, and some shops were closed.

I was looking forward to the illumination at the Ice Festival, but we had to leave before sunset, so we missed the lights. While the tour itself wasn't bad due to the weather, I was a bit disappointed since I had been looking forward to it. I believe it would have been a wonderful bus tour if the weather had been clear.

低気圧による大雪の影響で北海道全体の交通がストップしている状態でした。バスツアーは予定通り行われましたが、雪の影響で展望台に入らなかったり、お店が閉まっているような状態でした。
氷濤祭もライトアップが楽しみでしたが、日没前に帰りの時間となり、ライトアップは見られませんでした。
天候の為、ツアーが悪いわけではないですが、楽しみにしていた分少し残念でした。晴れていたらとても良いバスツアーだったと思います。

February 23, 2022 (Wednesday) 🎉 Snow, then cloudy with occasional sunshine

I took a solo trip to Sapporo for 4 nights and 5 days starting from February 20. The Sapporo Winter Discount was canceled due to the Omicron prevention measures, so I arranged everything individually to go to Sapporo.

Additionally, the measures were extended until March 6, and all three day trip bus tours from Sapporo were also canceled due to blizzards. It was a tough trip, but I made a reservation for this tour that my daughter found, and it became a reality.

What an emotional day‼️ The highlights were Showa Shinzan Bear Ranch, Noboribetsu Hell Valley, and finally, the Shikotsu Lake Ice Festival.

It was my first time at the Ice Festival, and I thoroughly enjoyed it. Unfortunately, due to the short duration of my stay until it got dark, I missed out on the excitement of the lights...

2022.02.23(水)㊗️雪のち曇り時々晴れ

2/20から冬の札幌4泊5日ひとり旅。
サッポロ冬割がオミクロンまん延防止措置発令でキャンセルとなり、個別個人手配で札幌へ。

更に3/6まで延長となり、暴風雪札幌発日帰りバスツアー3件も全てキャンセル。
踏んだり蹴ったりの旅でしたが、娘が見つけてくれたこのツアーにリクエスト予約し、実現した。

感動の1日‼️
圧巻は、昭和新山熊牧場、登別地獄谷、そして最後の支笏湖氷濤まつり。

氷濤まつりは初めてで堪能できました。
薄暗くなるまでの短い滞在時間のため、ライトアッブの醍醐味がなかったのは残念でしたが…

It was supposed to be a tour, but there was no guide, just a driver who spoke in a small voice and took us to the sightseeing spots. There were no materials or explanations provided (the driver might have been explaining, but I couldn't hear because the voice was too soft). Many of the sightseeing spots we arrived at were closed, and the ice festival was still at a time when the lights hadn't started yet. The bus was a small microbus with limited legroom... I was quite disappointed with various aspects, but since I don't have the courage to drive in winter Hokkaido, it can't be helped. I enjoyed researching and exploring on my own at each place I visited. The bears at the bear ranch were cute, and the weather was nice, allowing me to feel the grandeur of Hokkaido's nature. I was looking forward to this tour because of the good reviews, but it seems that the presence or absence of a tour guide makes a significant difference in the experience.

ツアーとなってるのですが、
ガイドさんもいない、小さな声でボソボソ喋る運転手さんが観光名所に連れて行ってくれるだけ…でした。そこに関する資料とかもなし、説明もないし(説明してくれてるかもしれないけど、声が小さくて聞こえない。。)着いた観光名所は閉まってるところ多いし、氷の祭りはまだライトアップが始まっていない時間だし、バスはちっさいマイクロバスで足元狭いし…
で色々とがっかりだったけど、冬の北海道を運転する勇気はないので仕方ない。行った先々自分で調べて楽しみました。くま牧場のくまかわいかったし、天気が良くて北海道の自然の雄大さを感じました。
他の口コミが良かったので楽しみにしていたのですが、ツアーガイドさんがいるかいないかで大きく差の出るツアーなんでしょうね。。

I was very satisfied that we were able to visit many places that we couldn't have gone to on our own. Since we traveled by bus, we didn't get tired and were able to enjoy it until the end. If I have the chance, I would like to participate in other tours as well.

自分達だけでは行けないような場所を沢山まわることができ、大満足でした。バス移動なので疲れることも無く、最後まで楽しむことが出来ました。また機会があれば他のツアーにも参加したいです。

The guide was very service-oriented and it was enjoyable. Due to the snowfall, I was taken to places where I wouldn't drive myself, thanks to the reliable driving of a skilled driver. My first winter tour in Hokkaido was wonderful. Since it was right after a heavy snowfall, everything was completely white! The ice fall festival was before the lights were turned on, but the blue ice of Lake Shikotsu was very beautiful as it shone in the sunlight. This was truly a Hokkaido tour.

ガイドさんはサービス精神旺盛で、楽しかったです。積雪のため、自分では運転しないようなところにも、熟練の運転手さんの安心できる運転で連れて行ってもらい、初の冬の北海道ツアーとても良かったです。大雪のあとだったのでどこもかしこも真っ白！氷瀑祭りはライトアップ前でしたが青い支笏湖の氷が日に透けてとてもキレイでした。これぞ北海道なツアーでした。

I was sitting in the front, but the driver's voice was too quiet, making it hard to hear the meeting time each time. Also, although lunch was free, when we waited at the drop-off location, we were told that some people couldn't come and were waiting at the restaurant where they had lunch. However, this information wasn't communicated to everyone, so only the couple who heard it got on the bus. If the meeting point is different from where we got off, that should be communicated to everyone. Additionally, other tour companies usually remind you of the time again when getting off, but we had to ask every time.

Also, it seems they were unaware that the cable car had been temporarily closed for about a week, as they only realized it when they got to the boarding area. While there is no fault on the part of Veltra, I think it would be better for the tour company to check reviews and discuss improvements.

一番前に座っていたのに運転手さんの声が小さくて集合時間が毎回聞こえにくく、また、自由昼食だったのですが降りた場所で皆で待っていたら来られなくて、昼食食べた店で待っていたと言われましたが全員にその話をしていないので聞いていた夫婦だけバスに乗っていました。降りた場所と違う場所集合なら皆に伝えるべきですし、時間も他社ツアーなら降りる際にまた伝えてくれますがそれも無く、毎回時間を聞かなければいけないです。
あと、ロープウェイが１週間ぐらい臨時休業だったのを知らなかったらしく、乗り場に行って気付かれていました。
ベルトラさんの非はありませんが、ツアー会社の口コミなどは確認されて話し合われて改善された方が良いと思いました。

The day we participated was a snowstorm and during the New Year holidays... Everywhere we went, we couldn't see anything because of the snowstorm. Even to have lunch, the hot spring town was closed. As a result, we could only eat at a ramen shop in the bear ranch that could only accommodate 10 people, so 30 of us took turns eating. On the way back, due to the bad weather, we were an hour late. There were various challenges, and it might have been a tough experience, but thanks to my love for Hokkaido, it turned into a good memory and was fun! Next time, I want to make sure to check if the shops are open before joining this plan again.

参加した日が吹雪＆年末年始｡｡｡
行く所、行く所、吹雪で見れない。
昼食をとるにも温泉街は閉まっている。
そのため、クマ牧場で１０名しか入れないラーメン屋にて３０名が代わる代わる食べる事しかできませんでした。
帰りは天候が悪い為、１時間遅れ。
色々あって散々といえばそうかもしれないけど、でもなんかかんだ北海道が好きっていうテンションのおかげか良い思い出にもなり楽しかった！！
今度は計画的にちゃんとお店が開いているか確認してからまたこのプランに参加したいと思います。