All Reviews for Okinawa Kayaking / Canoeing

In the morning, I did stand-up paddleboarding (SUP) on the Miyara River, where mangroves thrive on both sides. It was my first time doing SUP, but they provided a proper lecture, and the pace was adjusted to match the group, allowing us to enjoy nature at a relaxed pace. In the afternoon, we had the opportunity for serious snorkeling. The route the guide took us on exceeded my expectations. You can receive photo data, but I recommend bringing your own camera. Depending on the weather, the visibility was amazing, allowing us to see deep into the ocean, along with the coral reefs and many fish swimming around—an incredible experience in nature.

午前はマングローブが川の両側に生い茂る宮良川でSUPをしました。初めてのSUPでしたが、ちゃんとレクチャーしてくれますし、進むペースもグループで合わせてくれるので、ゆったりした気持ちで自然を満喫しながら楽しめます。午後は本格的なシュノーケルが出来ます。ガイドさんが連れて行ってくれるルートは期待以上でした。写真データも頂けますがご自身のカメラの持参をおすすめ。天候によるのでしょうが、海の深い所まで見える透明度と珊瑚礁、たくさんの魚が泳ぐ自然を体験出来て最高です。

This time, I had the opportunity to experience a tour of Yubu Island and a canoe experience. First, during the Yubu Island tour, I was very satisfied with the unique interaction with the local flora and fauna. We were pulled by a water buffalo to Yubu Island, and I was impressed by how strong the buffalo was, pulling a group of over ten adults steadily to our destination. It was fascinating to see the buffalo stop and move when prompted, giving a glimpse into the lively nature of the animals. Additionally, during the canoe experience, I was able to see mangroves. These are plants I would never see in my hometown, so it was a great way to connect with nature. I would love to use this tour again when I visit Ishigaki Island! Thank you!

今回、由布島観光とカヌー体験をさせていただきました。まず由布島観光では、ここでしか味わえない動植物との触れ合いができ、大変満足でした。水牛に引っ張ってもらい由布島まで行ったのですが、十数人の大人を引っ張りしっかりと目的地まで向かってくれる水牛は、たくましく、自分にはできないと思いました。水牛が止まったりけつを叩くと動いたりと動物み溢れるところを垣間見えたのもすごく面白かったです。また、カヌー体験ではマングローブを見れました。私の地元では絶対に見れない植物でしたので、自然を感じられました。また石垣島を観光した際はこちらのツアーを利用したいと思いました！ありがとうございました！

I got to see sea turtles, and they were so cute! Kyō-chan (the guide) immediately took us to see the sea turtles as soon as they were spotted, and also guided us to see other fish.

Everything was fun, but especially the Pumpkin Cave was a truly valuable experience. There’s a joy that you can’t understand unless you go! What that is will be a surprise for when you visit!

Above all, Kyō-chan is bright and funny!! Thanks to them, it was a great morning! Thank you very much!!

ウミガメに会えてとても可愛かったです！
きょうちゃん(ガイドさん)もウミガメを見つけ次第すぐに案内してくださりますし、それ以外の魚の案内もしてくださります

全てが楽しかったですが、特にパンプキン鍾乳洞はすべてが貴重な体験でした
行かないとわからない楽しさがありまして🚣
それが何かは行ってからのお楽しみということで！

なによりきょうちゃんが明るくて面白い！！
おかげさまで良い朝でした！
ありがとうございました！！

Due to the typhoon, I wasn't sure until the last minute if I could participate, but I was able to join without any issues. The staff were all very kind, the atmosphere was great, and the facilities were easy to use—absolutely the best! 😆 I will definitely repeat when I go sea kayaking and snorkeling again. Mac-chan and Chida-chan are the best‼️

台風の影響でギリギリまで出来るか分からない状況でしたが無事参加出来きました。スタッフの方も皆さん親切で雰囲気が良く、施設も使い易く最高😆またシーカヤック&シュノーケルをする際はリピート確定。マッちゃん、チダちゃんサイコー‼️

私たちは西表島のマングローブへのカヌーツアーを予約しました。素晴らしい体験でした！ガイドの翔が上原港で私たちを迎えに来て、カヌーの使い方を日本語と英語で説明してくれました。ツアー自体は楽しく、西表島の自然は特に美しかったです。私はマングローブの近くに行ったことがなかったので、その中をカヤックで漕ぐのがとても楽しかったです。非常におすすめです！

We booked a canoe tour to the mongroves on Iriomote Island.
Great experience! Our guide Shogo picked us up at Uehara Port and explained how to use the canoe in Japanese and English. The tour itself was fun and nature on Iriomote Island is particularly beautiful. I had never been near mongroves and I enjoyed kayaking among them a lot. Highly recommended!

When I came to Miyako Island, I definitely wanted to try some marine activities, so I found and booked them online. The canoe experience and the cave tour had excellent support throughout, which made me feel at ease. I also learned some interesting tidbits during the trip, and the staff kept the atmosphere lively and entertaining, making the nearly two hours fly by and creating a rich and enjoyable memory! I am very grateful to the instructor Kohei and all the staff. 😊

宮古島にきたら是非ともマリンアクティビティをしたいと思い、ネットで見つけて予約しました。カヌー体験や鍾乳洞ツアーでは終始手厚いサポートがあって安心感がありました。また、旅中の豆知識を教えてもらったり、何よりとても面白い声かけを終始してもらい、2時間弱があっという間で濃密でとてと楽しい思い出になりました！
担当インストラクターのこうへいさんはじめ、スタッフの皆さんには大感謝です(^^)

In the morning, we visited the Pumpkin Cave, and in the afternoon, we had a full day of activities with sea turtle snorkeling, which was incredibly satisfying! Our guide was a lively young man from Osaka, and his explanations were very clear. He also took many great photos with a high-quality camera. I really appreciated having him as our guide.

The Pumpkin Cave in the morning allowed us to experience the wonders and mysteries of nature. In the afternoon, the sea turtle snorkeling left us in awe of the beautiful waters of Miyako Island, and we were thrilled to encounter sea turtles. We also got to see clownfish and various other fish, which was fantastic. The photos he took were all excellent, and I find myself reminiscing while looking at them now.

Thank you for such a satisfying tour!

午前中はパンプキン鍾乳洞、午後はウミガメシュノーケリングの丸1日のアクティビティでしたが、非常に満足の行く1日が過ごせました！
私達の担当は元気な大阪のお兄さんでしたが、色々な説明がとても分かりやすく、また最新のカメラでとても良い写真をたくさん撮ってくださいました。
この方に担当していただいてとても良かったと思っています。
午前中のパンプキン鍾乳洞は自然の凄さと神秘的な部分を感じることができました。
午後のウミガメシュノーケリングは、まずは宮古島の海の綺麗さに感動し、さらにはウミガメにも遭遇できとても満足できました。
カクレクマノミや他にも色々な魚を見ることができたのでとても良かったです。
そして撮っていただいた写真がとても良いものばかりで、今も眺めながら思い出に耽っているところです。
とても満足の行くツアーをありがとうございました！

This was the only sunset kayak tour I could join while pregnant and with a two-year-old! The staff were very kind to the children, and they even prepared a backrest for me. Kayaking while watching the sunset was the best experience ever! I will definitely participate again. Thank you very much.

妊娠中、２歳児連れで参加できる唯一のサンセットカヤックでした！
スタッフさんもとても子供を可愛がってくださるし、
私には背もたれを準備してくれていました。サンセットを眺めながらのカヤックは今までで最高！また参加させていただきます。ありがとうございました。

We had an experience in mid-September as a family of five with three children (the youngest is four years old). We made a morning reservation, and by the time we finished, it was getting hot, so it was definitely the right choice to go early. We encountered fish, birds, bats, crabs, and other animals, making it a really great experience. The staff were also very nice!

９月中旬に子供３人(１番下は４才)の5人家族で体験をしました。
朝一予約でしたが､終わる頃には暑くなってきていたので朝一で正解でした。
魚や鳥､こうもり､カニ､動物などに出会えとてもいい体験が出来ました。
スタッフも良い方でした！

Although the strong winds unfortunately led to the cancellation of the SUP, we were able to participate in the sea kayaking and pumpkin cave tour as scheduled. At the pumpkin cave, we had to climb over rocky areas with flowing water right from the entrance, which added to the sense of adventure. However, with the help of the staff, we managed to progress. The staff members were all incredibly nice! I highly recommend this activity!

風が強くSUPは残念ながら中止となってしまったものの、シーカヤック&パンプキン鍾乳洞は予定通り催行され参加できました。パンプキン鍾乳洞では入り口からいきなり水が流れる岩場を登らないといけなく探検感が満載でした。でもスタッフの方に手助け頂いてなんとか進むことが出来ました。スタッフの方々はとにかく良い人ばかりでしたよ！とてもオススメのアクティビティです！

We participated as a family of three. The Blue Cave was incredibly beautiful with its stunning blue color, and we were very moved. There were concerns about whether we could go due to high waves, but they made the right decision, and we were really glad we could go. During the snorkeling to the cave, we were able to see many beautiful fish. Our guide, Sen-chan, was really kind, and we felt safe and had a great time throughout. My daughter was thrilled and said she wants to do it again! I definitely want to do this again when we go to Okinawa. Thank you, Sen-chan! The staff at the shop were all very friendly as well. It became a wonderful memory.

家族3人で参加しました。
青の洞窟はびっくりするほど綺麗な青でとても感動しました。
波が高く行けるか行けないかという事でしたが適切な判断をして下さり行く事ができ本当に良かったです。
洞窟までのスノーケルもたくさんの綺麗な魚を見る事ができました。
ガイドをして下さったセンちゃんが本当に優しくて終始安心して楽しく満喫できました。
娘もまたやりたい！！と大喜びでした。
また沖縄に行った際は必ずやりたいと思います。
センちゃんよろしくお願いします(^^)
ショップのスタッフの方もみなさんとても感じがよかったです。
いい思い出になりました。

I participated in the adventure tour of the Pumpkin Cave in Miyako Island! The tour guide was a fun guy named Yutty! Yutty's guidance was enjoyable, and his explanations inside the cave were easy to understand. He also kindly answered all our questions!

At the end, we jump from the pumpkin to the water surface, and it would be great if they could take pictures of that moment!

I highly recommend requesting Yutty as your guide!

宮古島adventure pipiのパンプキン鍾乳洞探検ツアーに参加しました！
ツアーガイドは、ワカチコなお兄さんことユッティーでした！
ユッティーのガイドは楽しくて、鍾乳洞内の説明もわかりやすかったです、それに質問にも優しく答えてくれました！

最後にパンプキンから水面へジャンプするのですが、その時の写真を撮ってくれると、なお良いです！

ガイドはユッティー指名をおすすめします！

On the day of the tour, we had beautiful sunny weather, and I participated in a canoe and limestone cave tour! 🎃

**Pros**
• You can experience things that can only be done on this tour.
• Since we move through relatively shallow areas, it's easier for those who are not comfortable in deep waters to participate.
• They took a lot of photos and sent them to me later via LINE, which was very helpful.
• Although there are jumps involved, it seemed manageable even for those who are afraid of heights.

**Cons**
• Walking up a steep slope from the parking lot might be tough for those with weak legs or backs.
• At the end, they provide a hose to wash your feet, but since there are no showers, it's better to consider staying at a nearby hotel or bringing extra towels. (Planning for the trip itinerary is necessary.)

The guide, Hinachan, was very thorough in explaining the tour, and even though it was my first time, I truly felt it was great to include this in my Miyako Island trip itinerary! Thank you for the wonderful memories!!

当日は気持ちの良い晴天で、カヌーと鍾乳洞のツアーに参加をさせていただきました！🎃

【メリット】
•ツアーでしか体験できない経験ができます。
•比較的浅めのところ移動するので、水深が深い海が苦手な方が参加しやすいのか良いです。
•沢山写真を撮ってくださり、後でLINEで送ってくれるのでとても助かります。
•飛び降りますが、高い所が苦手な人でも大丈夫そうでした。

【デメリット】
•駐車場から急な坂を歩いたりするので、足腰が悪い方はきついかもしれません。
•最後に足を洗うホースを貸していただけますが、シャワーがないのため、近くのホテル宿泊を検討するか、タオル多めに持って行ったほうがいいです。(旅行工程の検討が必要)

ガイドもひなちゃんツアー説明もとても丁寧で、はじめてでしたが、今回宮古島旅行の行程にいれて本当に良かったと感じています！
素敵な思い出をありがとうございます！！

I was able to encounter two sea turtles! There were also many fish swimming around, which made me very satisfied. Although I couldn't go to the Blue Cave due to the typhoon, I appreciated that they chose safe spots to enjoy each day. The mangroves in the afternoon were fun because there were no other tourists, allowing us to paddle the canoe leisurely with a small group. There were many photo spots, and I was happy to take a lot of pictures in the mangroves. It turned out to be a very healing trip.

ウミガメに2匹遭遇する事ができました！ほかにも魚がたくさん泳いでいてとても満足でした。青の洞窟は台風で行けなかったものの、その日その日の安全に楽しめるスポットを選んでくれるのも良かったです。昼からのマングローブは、他の観光客がいなかったこともありますが少人数で気ままにカヌーを漕ぐことができて楽しかったです。フォトスポットも多く、マングローブで写真もたくさん撮ってもらえて嬉しかったです。とても癒される旅になりました。

On the tour in Iriomote Island, I was able to fully experience the great outdoors. First, on the water buffalo cart to Yubu Island, I enjoyed the beautiful sea and island scenery while feeling the sea breeze in sync with the leisurely pace of the water buffalo. The guide shared the names and personalities of the water buffalo, creating a very relaxed atmosphere. In the afternoon, we explored the mangrove forest by canoe. As we glided over the calm water, I felt as if I was the only one in a world enveloped in greenery. The sounds of birds and the wind were soothing, making it a precious experience that allowed me to forget my daily life. It was the best tour where I could enjoy the grandeur and healing of nature at the same time.

西表島でのツアーでは、大自然を全身で感じることができました。まず由布島への水牛車では、のんびりとした水牛の歩みに合わせて潮風を感じながら、美しい海と島々の景色を楽しみました。ガイドさんが水牛の名前や性格を教えてくれて、とても和やかな雰囲気でした。午後はマングローブの森をカヌーで探検。静かな水面を進むと、緑に包まれた世界に自分だけがいるような感覚になりました。鳥の声や風の音が心地よく、日常を忘れる貴重な体験でした。自然の雄大さと癒しを同時に味わえる最高のツアーです。

The weather was nice on the day of the experience, and we were able to enjoy canoeing thoroughly. The river's flow was gentle, so it wasn't too tiring. The guide's explanations were enjoyable, and we were able to see species like the goby and the fiddler crab.

当日は天気も良く、カヌーを十分楽しめました。川の流れもゆるく、あまり疲れることもなく体験できました。
ガイドさんの説明も楽しく聞け、ハゼやシオマネキなども見ることができました。

My first ocean experience in Miyako Island.
The guide was a man named Naoki. Our team of eight headed to the Pumpkin Cave by canoe.

We were blessed with great weather and enjoyed beautiful scenery while canoeing, so I didn't feel too tired! Naoki took a lot of photos for us.

Since the Pumpkin Cave is a sacred place, we couldn't bring anything inside, so I left my valuables in the car and handed the keys to the guide.

Inside the cave, he provided explanations at various spots, and I learned a lot. At the end, there was a jump from the top of the pumpkin, but for those who were scared, there was an option to jump from a lower spot. Even small children were jumping in successfully, and we all applauded. 👏

In the end, the men helped carry the canoe. It was a half-day tour, but it was a lot of fun! I don't have much stamina, so it felt like a good kind of fatigue as the tour came to an end.

#NaokiGymner

宮古島での初めての海体験。
ガイドは、なおきさんという男性の方でした。私たちは8名のチームでパンプキン鍾乳洞へカヌーで向かいました。

天気に恵まれてとってもいい景色を見ながらカヌーに乗れたのであまり疲れを感じませんでした！なおきさんが写真をたくさん撮影してくれました。

パンプキン鍾乳洞は神聖な場所のため
何も持ち込めないので、貴重品も車内に置いてガイドさんに鍵を預けました。

鍾乳洞の中でもいろんな場所で、解説をしてくれてたくさんの学びを得ました。
最後はパンプキンの上から飛び込みがありますが怖い方は、低いとこから飛び込む事もできました。小さな子供も飛び込みしてて成功してみんなで拍手👏

最後は男性陣がカヌーを運ぶのをお手伝いしてました。
半日でしたがとても楽しかったです！
体力がないので良い疲労感ともにツアー終了という感じでした。

#ナオキジムナー

Mangrove SUP was a special experience that you can't enjoy just as a tourist! Every time we moved through the quiet waterways, a different scenery appeared, making me feel like I was exploring a stage created by nature. The blend of leisurely moments and active experiences was perfectly balanced, and time flew by in no time. It's also great that we received free photos, which helped preserve the memories.

　マングローブSUPは観光だけでは味わえない特別な体験でした！
静かな水路を進むたびに違う景色が現れ、自然が作り出す舞台の中を探検している気分。
のんびりとした時間とアクティブな体験が絶妙に融合していて、あっという間に時間が過ぎました。
写真も無料でいただけて思い出がしっかり残るのも嬉しいポイントです。

Coach Kajita is a kind and cool person. The Pumpkin Cave is truly amazing, and the tour is super interesting—it's the best!

梶田コーチは優しいやかっこいい人です、パンプキン鍾乳洞は本当に素晴らしい、ツアーめちゃ面白い、最高！

Our guide, Rintaro, was friendly, and we were able to explore inside the pumpkin with the other group members in a fun and lively way. The pumpkin was larger than I expected, and the inside of the cave was mystical. I'm glad I participated in this experience.

ガイドのりんたろうくんが気さくで同じグループの人達ともワイワイ楽しくパンプキンの中を探検することができました。
思ってたよりパンプキンが大きくて鍾乳洞の中も神秘的でした。
体験に参加できてよかったです。

In the morning, I went kayaking to the Pumpkin Cave, and in the afternoon, I went snorkeling to see sea turtles! The guide smoothly instructed us on how to paddle the kayak, walk through the cave, and the best spots to enjoy while snorkeling, which made it a lot of fun. The energetic guy from Osaka who guided us also recommended a great place for lunch and took plenty of photos, creating wonderful memories with my friends.

午前中はカヤックでパンプキン鍾乳洞に行き、午後はシュノーケリングでウミガメを見てきました！
カヤックの漕ぎ方や鍾乳洞の歩き方、シュノーケリングの時の鑑賞ポイントなどスムーズに案内してくれて、とても楽しかったです。
ガイドをしてくれた元気な大阪のお兄さんが昼食のおすすめの場所を教えてくれたり、写真もたくさん撮ってくれて、友人との良い思い出になりました。

The limestone cave and sea turtle tour were both valuable experiences, and I had a lot of fun on my first time. I was able to take many photos, creating lasting memories. There were some places where it felt like I could get injured if I lost my balance, but the guide provided excellent support, allowing me to enjoy myself with peace of mind. I thought I might get tired with the morning and afternoon plans, but it wasn't a problem since we had long breaks.

鍾乳洞、ウミガメツアーとも貴重な体験初体験でとても楽しかったです。
写真もたくさん撮って頂いたので、形にも残る思い出ができました。
バランスを崩すと怪我してしまいそうな場所もありますが、ガイドの方がしっかりフォローしてくださり、安心して楽しめました。
また午前・午後のプランで疲れるかと思いましたが、休憩時間が長く取れたため問題ありませんでした。

I went on a canoe tour this time. It was my first time in a canoe, and since we were riding together, I was a bit anxious about whether we could manage it, but our guide, Uk-kun, taught us patiently, and we got used to it quickly!

Spending time surrounded by nature while looking at the mangroves was very pleasant. The course we paddled through was comfortable, and I really enjoyed the canoeing itself!

Next time I come to Iriomote Island, I want to go canoeing again, but there are so many interesting tours for SUP and trekking that it's a tough decision!

However, if I can request a guide, I would like to ask for Uk-kun!

今回カヌーツアーに行ってきました
カヌーは初めてで2人で乗るので、乗れるか不安でしたがガイドさんのうっくんに丁寧に教えてもらうとすぐに慣れました！

マングローブを見ながら自然に触れて過ごした時間はとても気持ちよかったです。
カヌーで通ったコースも快適でカヌー自体もすごく楽しめました！

次また西表島来るか時はカヌーしたいなと思いますがSUPやトレッキングも気になるツアーがたくさんで悩ましいです！

でもガイドさんは指名できるならうっくんにお願いしたいです！

Before making the reservation, I called to ask for details, and they were very polite and kind, so I decided to book. However, on that day, there were quite a few clouds and not much sunshine... When I arrived at the location, I was a bit anxious, but there were participants from various countries, including Germany and China, which felt very international 😳. Still, the explanations were kind and thorough! When we finally started paddling, it was easier than I expected! It was fun! I was worried about getting seasick, but I was fine 😄. I even took photos with my phone and enjoyed the sunset as it came out from behind the clouds and sank down ✨. I think it was a fun tour thanks to our instructor, Mr. Kinoshita, who went around to each of the five kayaks, checking in with everyone. Thank you for your consideration for everyone and for keeping us safe! «٩(*´ ꒳ `*)۶»

予約前、電話で詳細をお聞きしたら、丁寧親切だったので、予約決めました。
が、その日、結構雲が多くあまり日が照っていない、、、。
不安ながらも現地入りすると、ドイツ人や中国人など参加者が国際的😳
それでも親切丁寧に説明！
いざ漕ぎだすと思ってたより簡単！楽しい！
船酔いするかと心配してましたが大丈夫😄
携帯で写真まで撮り、夕日が、雲から出てきて沈んで行くまで、じっくりあじわえました✨自然にありがとう。
ずっと5つのカヤックを順にまわり声かけしてたインストラクターの木下さんあっての楽しいツアーだったと思います。
皆への気配りと皆の安全を考えてくれて、ありがとうございました«٩(*´ ꒳ `*)۶»

The mangrove kayaking can be quite hot since there is basically no shade. It's necessary to take precautions. However, you can enjoy a relaxing time.

マングローブカヤックですが、基本日陰は無いのでかなり暑いです。
対策必要です。
ただ、ゆったりとした時間を過ごす事が出来ます。

I experienced mangrove SUP and snorkeling during my trip to Okinawa. While paddling quietly down the mangrove river, the guide shared stories about the plants and creatures, making it not just about paddling but also a fun learning experience about nature. The atmosphere of the guides varied by location, which was another charm of the experience. During snorkeling, I was surrounded by colorful fish in the crystal-clear sea, and I even encountered a sea turtle! It was an emotional experience, feeling as if I was swimming alongside it, and it became an unforgettable time. It was the best experience to fully feel the richness of nature.

沖縄旅行でマングローブサップとシュノーケリングを体験しました。サップは静かなマングローブの川を進み、ガイドさんが植物や生き物の話をしてくれるので、ただ漕ぐだけでなく自然のことも学べてとても楽しかったです。場所ごとにガイドの雰囲気が違い、それも魅力のひとつでした。シュノーケリングでは透明度の高い海の中でカラフルな魚たちに囲まれ、なんと海亀にも出会えました！一緒に泳いでいるような感覚に感動し、忘れられない時間になりました。自然の豊かさを体全体で感じられる最高の体験でした。

It was my first time on Iriomote Island, so I decided to join a tour. I was a bit anxious about experiencing activities in places I couldn't go on my own, but the guides were kind and reliable, allowing me to enjoy myself with peace of mind.

初めての西表島だったので、ツアーに思い切って参加しました。自分ではいけない場所で体験するアクティビティは不安かと思いましたが、ガイドの皆さん親切で頼りがいがあり、安心して楽しむことができました。

I participated in the mangrove experience on a leisurely canoe! The natural beauty of the mangroves, which I had never seen before, was truly stunning, and witnessing such nature that I can't see in the city made my heart race! I thought that with a stand-up paddleboard (SUP), I might be too focused on not falling to enjoy the scenery, so choosing the canoe was the right decision, haha. Of course, I think you can have plenty of fun with a SUP too!

As for snorkeling, I was incredibly lucky to encounter a sea turtle!! I was so happy! It's apparently quite rare, so I was fortunate. Although it was just for a short time (the sea turtle swam too fast), it was a very happy moment swimming alongside it.

The two experiences were led by different guides, but both were very kind and made me feel at ease to enjoy the activities! I definitely want to use this activity again!

マングローブ体験はゆったりカヌーで参加しました！初めて見るマングローブの自然はとても美しく、普段都会では見れない自然の姿を目の当たりにして、心躍りました！
supだと、落ちないように必死で景色を楽しめないかも、、と思ったのでカヌーにして正解でした笑笑もちろんsupでも十分楽しめると思います！！
シュノーケリングはまさかまさかの！！ウミガメに会えましたぁぁ！！嬉しすぎる！なかなかレアらしいので、運が良くてよかったです。
少しの時間だけでしたが(ウミガメの泳ぎが速すぎて)ウミガメと一緒におよげてとても幸せな時間でした。
2つの体験はそれぞれ別のガイドの方が担当してくださいましたが、お二方ともとても親切に案内してくださり、安心してアクティビティを楽しむことができました！！
是非またこちらのアクティビティを利用したいです！

The day before, I received a call saying that due to the tides, we couldn't go to the Pumpkin Cave. Instead, I was allowed to choose between stand-up paddleboarding (SUP) or canoeing. I was impressed by how quickly they processed the refund for the difference on the same day.

On the day of the tour, we gathered at the parking lot at 8:30 AM. The staff member, Yamato, greeted us with a refreshing attitude. He was very kind, and his explanations were thorough and reassuring, allowing us to enjoy snorkeling without any worries. That day, we were lucky enough to encounter clownfish and a sea turtle! The staff member even took photos with us, diving multiple times to capture the moments. Thank you so much!

After snorkeling, we were scheduled for canoeing, but since SUP looked more enjoyable, we decided to switch. Despite the last-minute change, they welcomed us with a smile and said, "That's fine!" (Thank you!). The weather was great, with a light breeze, making the SUP experience absolutely delightful! My husband was also very satisfied with the change to SUP. They casually took photos for us, and I was surprised later to see how many they had sent!

It's been a while since I've joined a tour like this, but the hospitality was top-notch, and I'm very glad I chose this tour. Thank you, refreshing Yamato!

前日に、潮の関係でパンプキン鍾乳洞に行けなくなったと電話で連絡がありました。行けなくなった代わりに、サップかカヌーを選ばせてもらいました。差額分の返金もその日のうちにしてくれて、対応が早いなと思いました。
当日は朝8:30に駐車場で集合。スタッフのお兄さん(ヤマトさん)が爽やかに対応してくれました。
とても親切で、説明も丁寧でしっかりしていたので安心してシュノーケリングできました。その日は運良く、クマノミとウミガメと遭遇！一緒に写真撮影してくれたのですが、スタッフのお兄さん、何回も潜って一生懸命撮影してくれました👏🥹ありがとうございます！
その後はカヌーの予定だったのですが、サップのが気持ちよさそうだったのでサップに。急遽変更にも関わらず、嫌な顔1つナシで「いいですよ〜︎^_^」と快く対応してくれました(ありがとうございます！)
サップは天気も良くて風も少しあって、最高に気持ちよかったです！旦那もサップに変更して良かったねと大満足でした︎。さりげなく写真も撮ってくれて、後から写真送っていただいてこんなに撮ってくれてたんだ！と驚きました笑
こういったツアーは久しぶりですが、ホスピタリティ高くて、こちらのツアーを選んで良かったと大満足です。爽やかお兄さん(ヤマトさん)ありがとうございました！

The reservation for the morning departure was changed to 2 PM the day before. I respected the professional judgment, but on the day of the trip, the sea was rough, and even though we got off the canoe near the Pumpkin entrance, the current was strong. We only caught a glimpse of the cave entrance before retreating quickly. The staff tried to appear calm, but participants were being swept away by the tide and had to cling to each other to avoid being carried off while getting into the canoe.

I understand that there is a possibility of not completing the trip due to weather conditions, but it was clear that the sea was rough from the start, and the tides could be predicted. I felt it would have been better not to force the departure.

As for our instructor, simply saying "just follow me straight" in such rough seas was quite unhelpful. Other groups were taking many photos despite the conditions, but our instructor only took a few on land before and after departure. Since cameras were not allowed on the tour, it depended entirely on the instructor's consideration.

Overall, it felt like the safety of the customers and creating good memories were not prioritized; rather, it seemed that just departing and not issuing refunds were the main concerns.

朝発の予約が、前日になって、14時発に変更された。プロの判断なので尊重していたが、当日は海も荒れており、パンプキン入口近辺でカヌーを降りるも、潮の流れが早く、洞窟の入り口をチラ見しただけで、逃げるように退散。スタッフは平然を装っていたが、参加者は潮に流されそうになり、他を繋ぎ合って流されないように耐えながらカヌーに乗り込んだ。
当日の天候状況で完遂出来ない可能性は理解しているが、出発前から見るからに海は荒れており、潮の満ち引きは予測できるので、無理して出発しなくても良かったよでは無いかと感じた。
ここからは我々のインストラクターの事だが、荒れた海でのカヌーにおいて、「真っ直ぐついてきて下さい」だけで、かなり不親切。他のグループでは、荒れた中でも沢山写真を撮っていたが、我々のインストラクターは出発前後の陸地で数枚のみ。ツアー自体にカメラ類の持ち込みが出来ないため、インストラクターの気配り次第となる。
全体通して、客の身の安全と、良い思い出作りを優先されておらず、とにかく出発すること、返金しないことが優先されているように感じた。