Page 18) Things to Do in Okinawa Main Island in 2025 – Tours & Activities | VELTRA

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All Reviews for Tours Departing from Naha in Okinawa Main Island

Overall Rating

4.45 4.45 / 5

Reviews

986 reviews

慶良間シュノーケリング 専門誌11年連続1位評価!完全禁煙船でお魚ガイドとミシュランエリア3ポイント回遊!写真・タオル・ランチ無料<1日/那覇市内送迎無料>

Thank you to the staff. スタッフに感謝

Reviewed by: エリーマイラブ

The weather was bad and a bit cold, but I was impressed by the wonderful Kerama Blue! I will come again.
The attentive staff was great.
Thank you!

天候が悪く多少寒かったですが、素晴らしい慶良間ブルーに感動しました! また来ます。
丁寧なスタッフが素晴らしいですね。
ありがとうございました

Reply from activity provider

Dear Ellie My Love,

Thank you very much for participating in our one-day snorkeling tour the other day.

Although the weather was unfortunately not great due to the rainy season, the sea in Kerama is characterized by its high transparency, making it beautiful regardless!

I'm glad you were able to enjoy and experience the Kerama Blue (*^▽^*).

Of course, on sunny days, the color of the sea is even more vibrant, and the view from the boat is absolutely stunning!!

So...

I would love for you to come back and see the Kerama Blue on a sunny day. Please come visit us again ( ^)o(^ ).

All of us at Marine House Seasar Naha are looking forward to your next visit.

Soei Hirabayashi
Marine House Seasar Naha

エリーマイラブ様

先日は当店の1日シュノーケルツアーにご参加していただき誠にありがとうございます。

ちょうど梅雨の時期でお天気があいにくだったもののケラマの海はそんなことにも気にならないくらい透明度も高く透き通っているのが特徴です!

ケラマブルーを味わい堪能していただけて良かったです(*^▽^*)

もちろん晴れている日はその海の青さは倍増で、特に船の上からみた景色が最高!!

なので・・・

是非ともまた晴れている日のケラマブルーをみにきていただきたいです。
遊びにいらしてください( ^)o(^ )

エリーマイラブ様のまたのご参加スタッフ一同お待ちしております。

マリンハウスシーサー那覇店 平林 総惠

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Packages: 1日シュノーケリング
Attended as: Couples
Posted on: 2019/06/24
Activity Date: 2019/06/22

慶良間シュノーケリング パラセーリング・マリンスポーツセットあり!ウォータースライダー遊び放題の完全禁煙船!写真・バスタオル無料<半日/那覇市内送迎無料>

It was amazing! 最高でした!

Reviewed by: まいまい

A diver is assigned to each small group, so I felt safe and enjoyed it even as a beginner! The moment I put my face in the water, I was amazed by the beautiful coral reef that spread out before me!

少人数のグループに1人必ずダイバーさんがつくので、初めてでも安心して楽しめました!
海面に顔をつけた瞬間、きれいなサンゴ礁が広がってて初めての光景に感動しました!

Reply from activity provider

Dear Mai Mai,

Hello. This is Marine House Seasa Naha.
Thank you for participating in our half-day snorkeling tour.

The waters of Okinawa are incredibly clear and beautiful, aren't they? It's like a pool where you can see the bottom.
We're really glad you were able to see the beautiful coral reefs! (*^_^*)
Our staff is also happy that you enjoyed your time!

Please come back to play in the waters of Kerama again.
All of our staff are looking forward to your visit.

Marine House Seasa Naha, Tomoyo Namioka

まいまい様

こんにちは。シーサー那覇店です。
このたびは、当店の半日スノーケリングツアーにご参加いただきましてありがとうございます。

沖縄の海はすごく透き通っていて、とてもキレイですよね!底が見えるのがプールのようですよね。
キレイなサンゴ礁を見ていただけて本当に良かったです(*^_^*)
楽しんでいただけてスタッフも喜んでおります!

またケラマの海に遊びに来てくださいね。
スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

  • 海の透明度がすごかったです!

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Packages: シュノーケリング(10名以上グループ割)
Attended as: Friends
Posted on: 2019/06/23
Activity Date: 2019/06/21

慶良間シュノーケリング パラセーリング・マリンスポーツセットあり!ウォータースライダー遊び放題の完全禁煙船!写真・バスタオル無料<半日/那覇市内送迎無料>

First time in Okinawa! First time snorkeling! 初沖縄!初シュノーケル!

Reviewed by: とみぃ

I participated in the morning half-day tour on June 4th!

It was my first time snorkeling, and I felt a bit anxious about going alone. However, the staff were friendly and explained everything clearly, which quickly eased my worries.

The waters around Kerama were incredibly beautiful, with deep shades of blue and green that left me in awe. I loved seeing the shimmering schools of fish. If I could wish for more, I would have liked to see a turtle too.

I appreciated the hotel pickup service! They also took photos, which made for great memories. I definitely want to participate again. Thank you!

6/4午前半日に参加しました!

初めてのシュノーケリング、一人参加に不安をおぼえつつの参加でした。スタッフの皆さんが気さくで、わかりやすく教えてくれたのですぐに不安はふっとびました。

慶良間の海はとてもきれいで深い碧と青に感動。魚の群れがキラキラ見えてすごくよかった。よくをいえば亀にも会いたかったなぁ。

ホテルピックアップもしてくれてありがたい!
写真も撮ってくれるので記念になります。
ぜひまた参加したいと思います。ありがとうございました!

Reply from activity provider

Dear Tomii,

Hello. This is Marine House Seasa Naha.
Thank you for participating in our half-day snorkeling tour.

It was your first time snorkeling, wasn't it? The waters of Kerama are very beautiful, aren't they? (*^_^*) It's quite rare to see turtles, so I hope to show you one next time!

Please come back to enjoy the waters of Kerama again.
All of our staff are looking forward to your visit.

Marine House Seasa Naha, Tomoyo Namioka

とみぃ様

こんにちは。シーサー那覇店です。
このたびは、当店の半日スノーケリングツアーにご参加いただきましてありがとうございます。

初めてのスノーケリングだったんですね!
ケラマの海はとてもキレイですよね(*^_^*)
カメさんはなかなか見ることが出来ないので、次回はぜひお見せしたいと思います!

またケラマの海に遊びに来てくださいね。
スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

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Packages: シュノーケリング
Attended as: Solo Travelers
Posted on: 2019/06/11
Activity Date: 2019/06/04

All Ages Underwater Sightseeing Cruise Ship Orca with Departure from Naha

Great day

Reviewed by: John

Straight forward before getting on board about water clarity. Overcast but awesome!!!! Will go back again!!

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Packages: Underwater Observation Plan
Attended as: Couples
Posted on: 2019/06/10
Activity Date: 2019/06/08

Kerama Islands 1-Day Snorkeling Tour with Photos from Naha

Highlight of my trip to Okinawa!

Reviewed by: carlydavies

Such an incredible day! From the very beginning everything ran smoothly thanks to the beautiful staff who tried their best to speak English and accommodate to everyones needs, including a bus pickup service from my front door step in the morning and return at the end of the day!
On arrival we were able to store valuables, given a great quality wetsuit to wear for the day and welcomed onto the boat for the day where complimentary drinks and lunch were provided (vegetarian friendly!) as well as shower, changeroom and toilet facilities and a great safety briefing and run down of the day from staff in various languages.
The stops were incredible and thanks to the staff we were able to download images of each destination for free which will definitley be held onto for years! The water was warm and as stunning kerama blue as you expect and we were lucky enough to see so many fish and a few turtles whilst exploring!
Overall a really great and unforgettable day which ultimately came down to a really well working team of guides!
Tip for anyone going on this, regardless of if you have a history of travel sickness, bring some medication with you and some sun protection!

Reply from activity provider

Thank you for having taken your time to provide us with your valuable feedback。

Kerama islands are incredible and it is really amazing on a sunny day
We will pass your message to the coach, your words are the driving force of our work!
Looking forward to seeing you again in the near future.

Helpful
Rating:
Packages: Snorkeling Tour
Attended as: Solo Travelers
Posted on: 2019/06/05
Activity Date: 2019/06/03

All Ages Underwater Sightseeing Cruise Ship Orca with Departure from Naha

Glass boat was OK

Reviewed by: O. C.

It was a short n sweet morning excursion for the family. The acquarium at the mall has a wider variety of fish than what we saw, but basically just out on a boat. If you like going out on the water then it probably adds to the experience, otherwise just take photos of the tank at Rycom Mall, they'll come out much clearer. It met expectations but did not exceed for any special reasons. I suggest if you have kids this would be really cool to do with them. It's not too long of a trip but enough to say you did something different.

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Packages: Underwater Observation Plan
Attended as: Families with Young Children
Posted on: 2019/05/28
Activity Date: 2019/05/26

慶良間シュノーケリング パラセーリング・マリンスポーツセットあり!ウォータースライダー遊び放題の完全禁煙船!写真・バスタオル無料<半日/那覇市内送迎無料>

It was fun! 楽しかったです(^.^)

Reviewed by: あやば

I participated in a half-day tour on Wednesday morning, May 22, 2019. It was my first time snorkeling, and I was anxious, but I had a great time. I was scared because I couldn't remove the instructor's flotation device until the end, so I wasn't able to swim on my own, which was disappointing. Next time I go to Okinawa, I plan to challenge myself to swim independently! I was really happy to see many beautiful fish and coral reefs in Okinawa. After a break, we went to a spot for snorkeling where we could see turtles, but unfortunately, I didn't see any, maybe because of my bad luck. I hope to see turtles next time I visit Okinawa! I also thought it would have been nice to have a photo service for the fish we saw that day. I was pleased that there was a drink service during our break on the boat! Additionally, I truly appreciate the round-trip transportation to and from the hotel. Thank you very much! I would like to use this service again!

2019.05.22水曜日午前中半日ツアーに参加しました(^ ^)シュノーケリングが初めてで不安でしたが楽しめました(^.^)明日が付かないので怖くてインストラクターの浮き具を最後まで外せなくて自力で泳げなかったのが残念でした。次回また沖縄に行った際は自力で泳げるようにリベンジしようと思います!沖縄の綺麗な魚やサンゴ礁を沢山見れて嬉しかったです(^.^)休憩を挟み2回目のシュノーケリングの時に亀がいるスポットに行きましたが日頃の行いが悪いのか見れませんでした。また沖縄に行った時には亀が見れたらいいなと思います!
その日に見ることができたお魚の写真も写真サービスにあればよかったなと思います!船で休憩中に飲み物のサービスがあったのは嬉しかったです!また、ホテルまで往復の送迎もして下さり本当に感謝です!ありがとうございました(^ ^)また利用したいです!

Reply from activity provider

Dear Ayaba,

Hello. This is Marine House Seasa Naha. Thank you for participating in our half-day snorkeling tour.

The waters of Okinawa are very clear, which can make some people feel scared if they can't touch the bottom. However, with a wetsuit, life jacket, and the floating devices provided by our staff, you won't sink. Next time, please relax and enjoy snorkeling! You'll have even more fun if you can swim on your own (*^_^*).

We hope you'll come back to enjoy the waters of Kerama again! All of our staff are looking forward to seeing you.

Marine House Seasa Naha, Tomoyo Namioka

あやば様

こんにちは。シーサー那覇店です。
このたびは、当店の半日スノーケリングツアーにご参加いただきましてありがとうございます。

沖縄の海は透明度が良いので、深く感じて足が付かないからこわいと感じる方もいらっしゃいますね。
ウエットスーツやライフジャケット、スタッフが持っている浮具などがあれば沈むことはありません。
次回はぜひ力をぬいてスノーケリングしてみてくださいね!自力で泳げるともっと楽しめますよ(*^_^*)

またケラマの海に遊びに来てくださいね!
スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

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Packages: シュノーケリング
Attended as: Solo Travelers
Posted on: 2019/05/25
Activity Date: 2019/05/22

All Ages Underwater Sightseeing Cruise Ship Orca with Departure from Naha

Amazing experience and a bonus lunch!

Reviewed by: Shari S.

We had such a wonderful time on the sightseeing cruise for our 11 year anniversary! The ride to the coral reef was spectacular and seeing all of the fish was pure magic. The crew was super friendly and made it an great experience.

We opted in for the buffet lunch at the Pacific hotel and it was delicious! They reserved a table for us and the service was also great.

We’d definitely do it again with our friends and family who come to visit us in Okinawa :)

Reply from activity provider

Thank you for coming. And thank you for your special message.We also hope that the beautiful sea will remain in the future. And we hope to see you againe.

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Rating:
Packages: Underwater Observation and Pacific Hotel Lunch Buffet Plan
Attended as: Couples
Posted on: 2019/05/24
Activity Date: 2019/02/03

Kerama Islands 1-Day Snorkeling Tour with Photos from Naha

Wonderful snorkeling

Reviewed by: LekLaura

The activities are exactly as said in the program. The pick-up and drop-off service is very on a timely manner. Staffs are very friendly and helpful although communication in English is limited but it's not a burden for a joyful snorkeling experience. All gears are in good condition and there's no need to bring any personal item as all are well prepared for you. The Captain is very knowledgeable on the weather conditions and snorkeling spot as we're there on the rainy day but he managed to move us around without facing any rain or storm. I'd recommend everyone to experience this tour, the price they charge is very reasonable. I'll definitely join this tour again if I'm back to Naha.

Reply from activity provider

Dear LekLaura,

Thank you for having taken your time to provide us with your valuable feedback。
We will pass your message to the coach, your words are the driving force of our work!
Your feedback will help us to continually improve the standard of services.

Looking forward to seeing you again in the near future.
Marine House SEASIR

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Rating:
Packages: Snorkeling Tour
Attended as: Friends
Posted on: 2019/05/17
Activity Date: 2019/05/14

Kerama Islands 1-Day Snorkeling Tour with Photos from Naha

First time snorkeling experience

Reviewed by: Sue wong

Overall experience was good. The staffs were friendly, helpful and experience.
Would suggest to provide some fruits as I do not have the appetite to eat the bento lunch provided.

Reply from activity provider

Thank you for having taken your time to provide us with your valuable feedback。
your feedback will help us to continually improve the standard of services.

Looking forward to see you again in the near future.

Helpful
Rating:
Packages: Snorkeling Tour
Attended as: Families
Posted on: 2019/05/11
Activity Date: 2019/05/09

慶良間シュノーケリング 専門誌11年連続1位評価!完全禁煙船でお魚ガイドとミシュランエリア3ポイント回遊!写真・タオル・ランチ無料<1日/那覇市内送迎無料>

Swimming with sea turtles in a beautiful ocean is a rare experience! It's just a little disappointing... 綺麗な海でウミガメと泳げてなかなか無い体験!ただ少し残念…

Reviewed by: Rui

The third point was the most enjoyable! The coral was so close that I felt like I could touch it, and I was able to observe fish and various sea creatures at a very close distance. I even encountered a sea turtle and had the experience of swimming right next to it. It was fascinating to catch a glimpse of the fish's activities in the ocean, which I usually only see in aquariums.

The activity itself was very fulfilling, but I had two concerns.

The first point is that we went out to sea with two boats, but our group was instructed to move the boat multiple times before departure. The staff on the boat we moved to were not aware of the increase in the number of participants, which left us all confused. I felt uneasy as other explanations were given before we received sufficient instructions on the snorkeling equipment.

The second point is that I felt there was a difference in the staff's skills. There were many inbound customers, and a lot of staff who could speak foreign languages. As a beginner, I wanted more detailed instructions on how to use the snorkeling mask and tips for enjoying it safely, but it seemed that some staff were a bit unfamiliar with Japanese, leading to explanations that were hard to understand at times. I appreciated their efforts and was happy that they took many photos, but I felt that I would have liked more detailed explanations. I believe they will gain more experience, so I hope they continue to do their best in the future.

I understand that managing activities for a large group can be challenging, but I think it could have been even more enjoyable with a little more consideration.

Thank you for this experience.

3ポイント目が1番楽しかったです!足がつきそうな程サンゴが近く、とても近い距離で魚や色んな海の生き物を観察することができました。ウミガメにも出会うことができ、真横で一緒に泳ぐ体験ができました。水族館で見られる魚たちの、海での営みを垣間見ることができて面白かったです。
アクティビティ自体はとても充実していたのですが、2点気になる点がありました。

1点目は、2艘で海に出たのですが、我々のグループのみ出発前に何度も船の移動を指示されました。移動先の船のスタッフさんは体験人数の増を把握されておらず、お互い困惑しました。シュノーケリングの用具の説明を十分に受ける前に他の説明がなされ、不安に感じました。

2点目は、スタッフのスキルに差があるように感じました。インバウンドのお客さんが多く、外国語を話せるスタッフがたくさんいらっしゃいました。初心者でしたので、シュノーケリングのマスクの使い方や、安全に楽しむためのコツなど詳しく教えて頂きたかったのですが、少し日本語に不慣れな様で、わからない説明が何度かありました。一生懸命接してくださり、写真もたくさん撮ってくださって嬉しかったのですが、もっと解説して頂きたかったなと感じました。これから経験を積んでいかれるかと思うので、今後も頑張って頂きたいです。

大人数でのアクティビティとなり、運営が大変であるとは思うのですが、もう少し心配りくださればもっと楽しめたと思っております。

この度はありがとうございました。

Reply from activity provider

Dear Rui,

Hello. This is Marine House Seasa Naha.

Thank you for participating in our one-day snorkeling tour.

I’m really glad to hear that you enjoyed swimming close to the sea turtles and fish. It’s quite rare to swim right next to a sea turtle, so that’s wonderful.

I apologize for the lack of guidance that caused some anxiety among everyone. With many overseas staff, I realize we need to be more aware of providing support in Japanese. I want to ensure we can improve in the future. Thank you for your feedback.

We would be happy to have you visit the waters of Kerama again.

Best regards,

Tomoyo Namioka
Marine House Seasa Naha

Rui様

こんにちは。シーサー那覇店です。
このたびは、当店の1日スノーケリングにご参加いただきましてありがとうございます。

ウミガメや魚たちと近い距離で泳げたとのこと、楽しんでいただけて本当に良かったです。
なかなかウミガメと真横で泳ぐのはむずかしいので、良かったです。

ご指摘いただきました、こちらのご案内不足でみなさまをご不安にさせてしまって申し訳ありませんでした。
海外スタッフも多くいますので、日本語でのサポートが少なかったのはこちらももっと意識しないといけないと痛感しています。
今後も改善出来るようにしていきたいと思います。ご指摘ありがとうございました。

またケラマの海に遊びに来ていただければうれしいです。
どうぞよろしくお願いいたします。

マリンハウスシーサー那覇店 浪岡知世

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Packages: 1日シュノーケリング
Attended as: Friends
Posted on: 2019/05/07
Activity Date: 2019/05/05

慶良間シュノーケリング パラセーリング・マリンスポーツセットあり!ウォータースライダー遊び放題の完全禁煙船!写真・バスタオル無料<半日/那覇市内送迎無料>

The sea is beautiful. 海が綺麗

Reviewed by: レフティ

I participated in snorkeling during Golden Week. As expected during the holiday, there were about 30 to 40 people on a relatively small boat for the tour. However, the boat's restroom and shower were clean, which made it comfortable.

That said, the boat rocked a lot! It might have been the most unstable boat I've ever been on, haha. It's best to take motion sickness medication without hesitation.

There was one instructor for every 7 to 8 people as we entered the water. By the way, I was told on the boat that they would explain how to stand (or something like that) after entering the water, but nothing happened, which was a bit concerning. Well, it wasn't a major issue. Also, I was really looking forward to having photos taken during snorkeling, but we hardly got any... There were plenty of photos of a group of young girls from our group, but we only had two pictures from the boat (one of which was a group photo). (You can download them later via a QR code. There were over 500 photos in total, but when I looked closely later, they were mostly of families and girls, haha.)

During snorkeling, the guide seemed to focus only on those girls, showing them sea cucumbers and guiding them to the slide after the first session, which was a bit envious. Well, the instructor was a young man, so I understand his feelings, haha.

While there were some complaints, I thought the price wasn't too high and was probably reasonable. Since I had never participated in marine activities domestically, I might have had overly high expectations. The staff were very nice, and they used reliable equipment, which made me feel safe. If I have another chance, I’d like to visit during a less crowded time.

By the way, the photo is of the Okinawa soba from the soba shop next to the store. When we returned to the shop, others were quickly called to the shuttle, but since there were so many people, we had to wait quite a while before departure, so we decided to have lunch. It was really delicious, and I felt lucky! If you have time, I highly recommend it.

GW中にシュノーケルで参加しました。
流石に連休中だけあって、そこまで大きくない船に30〜40人位かな?乗り込んでのツアーでした。
ですが船のお手洗いもシャワーも綺麗でその点は快適でした。

ただ船は凄く揺れます!今まで乗ってきたボートの中で1番揺れたかもしれません笑
酔い止めは躊躇しないで飲んだ方が吉です。

イントラ1名で7.8人を見る形で海に入りました。
そういえば船上で予め「海に入ってから立ち方(?)の説明をします」と言われていたのですが何もなかったのが少し気になりました。まぁ特に問題は無いのですが。
あと、シュノーケル中に写真を撮って貰えるのが結構楽しみだったのですが、全然映してもらえず…同じグループの若い女の子チームの写真は大量にあったのに我々の写真は船上の2枚だけ…(しかもその内1枚は集合写真)(翌日以降にQRコードからDLできます。全体で500枚以上あったのに…後日じっくり見たら子連れ&女子組の写真ばかりでしたが笑)
シュノーケル中もその女の子達だけにガイドをしたりナマコを見せたり、1本目が終わった後に滑り台を案内したりとちょっと羨ましかったです。
まぁイントラさんは若い男性だったので気持ちはよく分かります笑

不満点もありましたが、値段も高い訳ではないし相応なのかな、と思いました。
国内でマリンアクティビティに参加したことが無かったので求め過ぎていたのかもしれませんね。
スタッフの皆さんの感じはとても良く、機材もしっかりした物を使っていて安心できました。
次があればもっと空いている時期に伺いたいです。

因みに写真はショップの隣の沖縄そば屋さんのソーキそばです。
ショップに戻ってきて、他の人達はあっと言う間に送迎の車に呼ばれていたのですが、人数が多くて溢れたのか?出発までかなり時間が開くとの事だったのでお昼を食べに入りました。
これがとても美味しくて逆にラッキーでした!
お時間がある方は是非。

Reply from activity provider

Dear Lefty,

Hello. This is the Marine House Seasa Naha store.
Thank you for participating in our half-day snorkeling tour.

We had many customers during Golden Week!
Since it was a 10-day holiday, we appreciate everyone coming to enjoy their time with us.
I think many people are not used to being on boats, so even if the waves are not strong, the rocking can feel significant. Therefore, I recommend taking motion sickness medication to enhance your enjoyment!

I apologize for the oversight in our guidance and for the limited number of photos taken. I will ensure improvements are made!

During the summer, it is usually quite busy, but after Golden Week and throughout June, it seems there are relatively fewer customers. Please consider aiming for those times next time (*^_^*)

All of our staff are looking forward to welcoming you back.

Marine House Seasa Naha, Tomoyo Namioka

レフティ様

こんにちは。シーサー那覇店です。
このたびは、当店の半日スノーケリングツアーにご参加いただきましてありがとうございます。

GW中はお客様が多かったですね!
10連休だったので、みなさん遊びに来ていただいてありがとうございます。
ボートは普段乗り慣れていない方が多いと思いますので、それほど波は無くても揺れが大きく感じることがあると思います。
ですので、酔い止めは飲んでいた方がより楽しめると思います!!

ご案内が漏れてしまったり、お撮りする写真が少なかったとのこと。
至らず、申し訳ありませんでした。改善出来るように指導いたします!

夏場はなかなか空いている時期はありませんが、
GW明けや6月中は比較的お客様が少ないように感じます。
次回はぜひねらってみてくださいね(*^_^*)

スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

  • 小サイズを後悔した美味しさ

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Packages: シュノーケリング
Attended as: Friends
Posted on: 2019/05/06
Activity Date: 2019/05/04

慶良間シュノーケリング 専門誌11年連続1位評価!完全禁煙船でお魚ガイドとミシュランエリア3ポイント回遊!写真・タオル・ランチ無料<1日/那覇市内送迎無料>

Fun is 30%... 楽しさ30%…

Reviewed by: RR6363

Despite being rated number one for 11 consecutive years in a specialized magazine, the service for individual customers was extremely poor! The basic experience of diving was mainly crowded with Korean families and Chinese tourists during Golden Week, leaving little space and making me feel abandoned and anxious… First of all, I had a hard time figuring out who my assigned staff member was (>_<)! Next, the area on the boat where shoes were prohibited was unclear, and when I walked around in sandals, a male staff member scolded me later, which was quite unpleasant T_T. The only good thing was that the female staff member I finally figured out was quite nice! The sea was truly beautiful with Kerama Blue, but overall, I’m unfortunately not interested in booking here again! Other organizing companies seemed to be better…

専門誌11年連続1位評価をうたってる割に個人客の対応が悪過ぎる!基本体験ダイビングメインでGWで韓国人家族?や中国人?などでごった返していて居場所がほとんど無く放置状態で不安ばかりでした…まず最初、自分の担当スタッフが誰だか分からなくてかなり困った(>_<)!次に船上の土足厳禁場所が分かりにくく、そのままサンダルのまま歩いていると、後から男性スタッフの人に注意されて散々でしたT_Tよかったのは、ようやくわかった担当スタッフの女性の対応が普通によかった!海はケラマブルーでホントに綺麗でしたが、でも全体的に考えて残念ながらもうここでは申し込みはしたくないです!他の主催会社の方まだマシでした…

Reply from activity provider

Dear RR6363,

Hello. My name is Makiko Yamashita from Marine House Seasa. Thank you for participating in our snorkeling tour the other day. I apologize for any anxiety caused by our insufficient guidance on the boat.

As you pointed out, it was one of the busiest days during the Golden Week, and we had to hold the snorkeling and diving activities on the same boat. At the entrance to the cabin room, where we restrict entry while wet, we have signs stating "No shoes allowed" and "No entry while wet." Normally, we also provide verbal explanations from our staff in addition to these signs. Since you mentioned that the staff initially did not communicate this clearly, it seems there was a lack of handover among the staff, leading to insufficient guidance. I sincerely apologize for any unpleasant impression this may have caused.

The female staff member who was in charge that day is Iju, who is from Okinawa. I understand that you were satisfied with the staff and the waters of Kerama, but we will review our overall operations to ensure that we can provide a tour that meets all your expectations. Thank you for your valuable feedback.

Marine House Seasa
Makiko Yamashita

RR6363様

こんにちは。マリンハウスシーサーの山下と申します。
先日はシュノーケリングツアーにご参加いただきありがとうございました。
船上でのご案内不足により、ご不安をおかけしたことをお詫び申し上げます。

ご指摘の通り、ゴールデンウィーク期間中で最も混んでいた日ということもあり、
シュノーケルに参加される方もダイビングの方と同じ船での開催とさせていただきました。
濡れた格好でのご利用を制限させていただいているキャビンルーム入り口には、
「土足禁止」「濡れたままでの入室禁止」のサインが掲示してございますが、
通常はそれに加えて担当スタッフからも口頭で説明を行っております。
「当初担当スタッフがわからなかった」とのことですので、
スタッフ同士の引き継ぎ不足によってご案内が不十分だったと思われます。
ご不快な印象を与えることになってしまい大変申し訳ありませんでした。

当日担当した女性スタッフは伊集(いじゅ)という沖縄出身のスタッフでございます。
担当者と慶良間の海にはご満足いただけたとのことですが、
オペレーション全体を見直し、すべてにご満足いただけるツアーを開催できるよう改善してまいります。
この度は貴重なご意見をいただきありがとうございました。

マリンハウスシーサー
山下真紀子

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Packages: 1日シュノーケリング
Attended as: Solo Travelers
Posted on: 2019/05/05
Activity Date: 2019/05/03

慶良間(チービシ)体験ダイビング+シュノーケリング ウォータースライダー遊び放題の完全禁煙船!写真・バスタオル無料<半日/1ダイブ/那覇市内送迎無料>

Kerama Islands diving, snorkeling 慶良間諸島ダイビング、シュノーケル

Reviewed by: tky

The tour itself was excellent, and the staff provided very thorough explanations and guidance, so I was very satisfied with their service.

I went during Golden Week, but unfortunately, the weather was rainy, which was the only disappointing aspect.

They were able to hold my valuables at the store, and there was space on the boat to store my luggage, so I brought my GoPro and filmed underwater.

They took photos with my GoPro, and I was able to download those photos later, which was great.

There was no rental for rash guards, so if you're concerned about that, it might be a good idea to bring something to wear under the wetsuit.

I only wore a long-sleeve rash guard, but there were many times during breaks or before the experience when I had to take off the wetsuit up to my waist, so it was very useful for sun protection and warmth.

ツアー自体はスタッフさんもすごい丁寧に説明や案内等していただけたので対応には大満足です。

GWに行ったんですが、天気があいにくの雨だったのが唯一残念な点。

店舗で貴重品も預かってもらえたり、荷物を置くスペースも船にあるのでgoproも自前で持参し海の中で撮影しました。

gopro で写真撮影していただき、後日その写真をダウンロードもできるのでその点も良かったです。

ラッシュガードの貸し出しは無かったので気になる方はウェットスーツの中に着るように用意した方がいいかもしれないです。

私は長袖のラッシュガードだけ着ていきましたが、休憩時間や体験前はウェットスーツを上半身まで脱いで待機する時間帯も多いので日差しよけや防寒用にあって重宝しました。


Reply from activity provider

Dear tky,

Thank you very much for participating in our half-day diving experience the other day. We are delighted that you were able to enjoy your time, even in such a short duration.

As you mentioned, the sunlight can be strong on certain days, so bringing a rash guard can help prevent sunburn and also make it easier to wear a wetsuit. On sunny days, the sparkle of the ocean is enhanced, allowing for even more beautiful views of the sea.

We hope you can experience the stunning waters of Kerama on a sunny day next time!

We look forward to your next visit.

Marine House Seasar Naha, Hirobayashi Soe

tky様
先日は当店の半日体験ダイビングにご参加していただき誠にありがとうございます。
半日という短い時間の中で楽しんでいただくことができ私どももうれしいです。
tky様がおっしゃるように日によって日差しも強いためラッシュガードを持参されていただくと日焼け予防にもなり、またウェットスーツも来やすくなります。
晴れている日は海の輝きも倍増するのでさらに綺麗な海を見ることができます☆彡
是非とも今度は晴れた日のケラマの海を見ていただきたいです(*^▽^*)
tky様のまたのご参加スタッフ一同お待ちしております。

マリンハウスシーサー那覇店 平林 総惠

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Packages: 通常プラン
Attended as: Couples
Posted on: 2019/05/04
Activity Date: 2019/05/01

慶良間シュノーケリング 専門誌11年連続1位評価!完全禁煙船でお魚ガイドとミシュランエリア3ポイント回遊!写真・タオル・ランチ無料<1日/那覇市内送迎無料>

Encounter with a turtle. かめさんに遭遇

Reviewed by: 匿名希望

Although it was cloudy, I was able to see turtles during two out of the three snorkeling sessions. In the morning, the water was clear and the view was great, but in the afternoon, the wind picked up, the waves became strong, and the water got murky. I also appreciated the hotel pick-up and drop-off service. The staff were very cheerful and polite.

曇り空の中でしたが、三回シュノーケリングしたうち、二回もかめさんに会えました。午前は透明度も高く、眺めも良かったのですが、午後から風があり波が強く、水が濁りました。ホテル送り迎えなのもありがたかった。スタッフさんも、とても明るく丁寧に声を掛けてくれました。

Reply from activity provider

Dear Anonymous,

Thank you very much for participating in our one-day snorkeling tour the other day. It's amazing that you encountered turtles two out of three times! How lucky (*^▽^*).

The sea of Kerama is known for its high transparency, often referred to as "Kerama Blue." Just watching from the boat is so soothing, isn't it?

We hope you will come back to enjoy the sea of Kerama again. All of our staff are looking forward to your next visit.

Marine House Seasar Naha, Hirobayashi Sōe

匿名希望様
先日は当店の1日シュノーケルツアーにご参加していただき誠にありがとうございます。
3回のうち2回もカメに遭遇することができたのですね~!!
とってもラッキー(*^▽^*)
ケラマの海は通称、ケラマブルーといわれるほど透明度が高いのが特徴です。船の上から見ているだけでも癒されますよね~
是非ともケラマの海にまた遊びにいらしてください。
匿名希望様のまたのご参加スタッフ一同お待ちしております。

マリンハウスシーサー那覇店 平林 総惠

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Packages: 1日シュノーケリング
Attended as: Solo Travelers
Posted on: 2019/05/04
Activity Date: 2019/05/02

慶良間体験ダイビング+シュノーケリング 完全禁煙船でミシュランエリア3ポイント回遊!写真・バスタオル・ランチ無料<1日/1~2ダイブ/那覇市内送迎無料>

Everyone was kind, and it was fun! みなさん優しくて、楽しかった!

Reviewed by: kkk

It was my first time diving, and the staff were kind and it was fun.

The weather was cloudy and the water visibility was low, which was disappointing. I felt very secure with the number of staff present. Since it was my first time diving and I couldn't equalize my ears very well, I ended up not being able to concentrate on the dive, and before I knew it, the 20 minutes were over. There were two customers for each instructor, which made me feel at ease.

Also, it was nice that there was a slide on the water to enjoy during the waiting time.

What was disappointing were the restrooms and shower rooms. As soon as I entered the restroom, there was detergent on the toilet bowl.

What I really disliked was the shower room. I was told in a strong tone by a female staff member that I must take off my wetsuit when showering. There were no doors or partitions in the shower, which made me very hesitant. There are people who are used to wearing swimsuits and those who are not. I would appreciate it if more consideration could be given to this. Unless this is improved, I don't think I will participate again.

I was satisfied with the snorkeling itself.

初めてのダイビングでしたが、スタッフの方が優しくて楽しかったです。

天気が曇りで海の透明度が低くて、残念でした。
スタッフの方の数が多くてとても安心できました。
ダイビングが初めてで、耳抜きがあまりできなくて、そのまま、ダイビングに行ったので、ダイビングに集中出来ずにあっという間に20分が終わってしまいました。
インストラクター1人に対してお客さんが2人でダイビングだったので安心できました。

また、待ち時間も海の上の滑り台もあってよかったです。

残念だったのは、トイレとシャワールームです。
トイレが入った瞬間に便器に洗剤がついていました。

本当に嫌だったのはシャワールームです。
シャワーを浴びる際には、必ずスウェットスーツを脱ぐようにと女性のスタッフから強い口調で言われました。
シャワーにはドアも仕切りもなく、とても躊躇しました。
水着に慣れている方もそうでない方もいらっしゃいます。
もう少し考慮して頂けたら嬉しいです。
そこが改善されない限り、もう参加しないと思います。

シュノーケリング自体は満足です。

Reply from activity provider

Dear KKK,

Hello. This is Marine House Siisa Naha. Thank you for participating in our experience diving tour.

For those diving for the first time, it can be difficult to get used to the sensation of equalizing. I'm really glad you were able to dive. Our staff is also happy that you enjoyed it.

We will work on improving the shower situation based on your feedback. Thank you for pointing that out.

Please come back to enjoy the waters of Kerama again. All of our staff is looking forward to your visit.

Best regards,
Chiyo Namioka
Marine House Siisa Naha

kkk様

こんにちは。シーサー那覇店です。
このたびは、当店の体験ダイビングツアーにご参加いただきましてありがとうございます。

ダイビングが初めてだと、耳ぬきの感覚をつかむのはすぐにできない方もいます。
潜ることが出来て本当に良かったです。
楽しんでいただけて、スタッフも喜んでおります。

シャワーについてはご指摘いただいたことを改善出来るようにしたいと思います。
ご指摘していただき、ありがとうございます。

またケラマの海に遊びに来てくださいね。
スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

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Packages: 1ダイブプラン
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Posted on: 2019/05/01
Activity Date: 2019/04/27

慶良間シュノーケリング パラセーリング・マリンスポーツセットあり!ウォータースライダー遊び放題の完全禁煙船!写真・バスタオル無料<半日/那覇市内送迎無料>

Half-day snorkeling 半日シュノーケリング

Reviewed by: kurotaku

I participated in the afternoon tour. We took a boat for about 30 minutes to the snorkeling point. The weather wasn't great, but I was impressed by the beautiful sea. The snorkeling was amazing, and I thought I would like to try diving next time. There was plenty of time, and all the staff were fun people, making it a highly recommended tour. If I have the opportunity again, I would love to join!

午後からのツアーに参加。船で30分程かけシュノーケリングのポイントに向かいました。天気はイマイチでしたがキレイな海に感動。シュノーケリングも最高でしたが、次はダイビングをしたいなと思いました。時間もたっぷりあり、スタッフの皆さんも楽しい人ばかりでおすすめのツアーです。また機会がありましたら宜しくお願いします!

Reply from activity provider

Hello, Kurotaku.

This is the Marine House Seasa Naha store. Thank you for participating in our snorkeling tour.

Even when the weather is cloudy or rainy, the visibility is generally good and clear. I think one of the great things about Okinawa is that there are beautiful spots even close to the main island. I'm really glad you enjoyed snorkeling. We would be happy if you could experience diving next time to see the underwater world!

All of our staff are looking forward to your visit.

Marine House Seasa Naha, Tomoyo Namioka

kurotaku様

こんにちは。シーサー那覇店です。
このたびは、当店のスノーケリングツアーにご参加いただきましてありがとうございます。

天気は曇っていたり雨が降っていても、透明度はだいたい良く透き通っています。
沖縄本島から近い所でもキレイな所があるのが、沖縄の良い所かなーって思います。
スノーケリングは楽しんでいただけて本当に良かったです。
次回はぜひ体験ダイビングで水中の世界を見ていただけたら嬉しいです!

スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

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Packages: シュノーケリング
Attended as: Families
Posted on: 2019/04/29
Activity Date: 2019/04/27

Kerama Islands Beginner-Friendly Diving & Snorkeling Tour with Photos from Naha

Great experience and friendly staff highly recommended for beginners to scuba and diving. Would do again in a heartbeat.

Reviewed by: Ryan

Great experience and friendly staff highly recommended for beginners to scuba and diving. Would do again in a heartbeat.

Reply from activity provider

Dear Ryan,
Thank you for having taken your time to provide us with your valuable feedback。
Looking forward to see you again in the near future.
Marine House SEASIR

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Packages: Diving and Snorkeling Plan
Attended as: Couples
Posted on: 2019/04/29
Activity Date: 2019/04/27

慶良間シュノーケリング 専門誌11年連続1位評価!完全禁煙船でお魚ガイドとミシュランエリア3ポイント回遊!写真・タオル・ランチ無料<1日/那覇市内送迎無料>

I want to go again as soon as possible! すぐにでも次行きたいです!

Reviewed by: タツオ

The staff was polite, and the snorkeling guide, Aoi, was a fun person who provided an extraordinary experience. It was awesome!

スタッフの対応は丁寧でシュノーケリング担当の青◯クンも楽しい方で非日常感を提供してもらってサイコー!

Reply from activity provider

Dear Mr. Tatsu,

Thank you very much for participating in our one-day snorkeling tour the other day.

The waters of Kerama are known for their high transparency, often referred to as "Kerama Blue," and I hope the views from both underwater and from the boat were absolutely stunning!

We invite you to come back and enjoy the healing and refreshing experience of the Kerama sea again.

All of our staff are looking forward to your next visit.

Marine House Seasar Naha, Soe Hirabayashi

タツオ様

先日は当店の1日シュノーケルツアーにご参加していただき誠にありがとうございます。

慶良間の海は通称「慶良間ブルー」といわれるほど透明度も高く、その景色は水中ももちろんですが船の上からみる景色も最高だったのではないでしょうか?!

慶良間の海に癒され、リフレッシュをしに是非ともまた遊びにいらしてください。

タツオさまのまたのご参加スタッフ一同お待ちしております。

マリンハウスシーサー那覇店 平林 総惠

  • 21年目の同期旅行

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Packages: グループ割プラン(10名以上グループ)
Attended as: Friends
Posted on: 2019/04/19
Activity Date: 2019/04/16

Kerama Islands Half-Day Snorkeling Tour from Naha

Snorkeling in Okinawa

Reviewed by: Sergio

The experience was really amazing. The guide was kind and prepared. Everything was very good organized. Unfortunately the weather was very windy and we could not reach Kerama island but we could go to another place with many corals and fish!
Next time I will go to Okinawa I will for sure repeat this experience.

Reply from activity provider

Dear Sergio,

Thank you for attending our tour.
We appreciate that you have a good memory with us.
Wish to serve you in the near future.

All the best!
SEASIR

  • 素晴らしい海

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Packages: Snorkeling Tour
Attended as: Solo Travelers
Posted on: 2019/04/05
Activity Date: 2018/11/02

慶良間シュノーケリング 専門誌11年連続1位評価!完全禁煙船でお魚ガイドとミシュランエリア3ポイント回遊!写真・タオル・ランチ無料<1日/那覇市内送迎無料>

I have come to love marine activities. マリンアクティビティが好きになりました

Reviewed by: じゅん

I have tried marine activities several times but never liked them, so I avoided them. However, since my child wanted to play in the sea, I signed up, and the result was very satisfying. I was prepared for seasickness due to the rough seas, but perhaps the motion sickness medication worked, and I was able to enjoy it thoroughly. There were plenty of staff members present, which made it安心 for families with children to participate.

However, the casual conversations during the移動 were audible all the way to the second floor of the boat, and the content was something I didn't want my child to hear.

何度かマリンアクティビティをしてきましたが好きになれず、避けてきました。
子供が海で遊びたいというので申し込みましたが、結果は大満足でした。
時化ということで船酔いの覚悟をしていきましたが、酔い止めが効いたのか十分に楽しめました。
係の人も多めに配置されていて子連れでも安心して参加できました。

ただ、移動中の雑談が船の2階まで聞こえてきていて子供に聞かせたくないような内容でした。

Reply from activity provider

Dear Jun,

Thank you very much for participating in our one-day snorkeling tour the other day.

I sincerely apologize for any discomfort caused by the staff's casual conversations during the transfer.

We will continue to ensure that each staff member behaves professionally throughout the day, and we will focus on training and improvement.

Although you had previously participated in activities that you did not enjoy, we are delighted that you were satisfied with this tour.

It is our job to provide experiences that convey the joy of the ocean to as many people as possible.

We are truly glad that you were able to feel that joy and that your child could participate with peace of mind.

Please do come back to explore the world of the ocean again.

We look forward to your next visit.

Marine House Seasa Naha, Hirobayashi Soe

じゅん様

先日は当店の1日シュノーケルツアーにご参加していただき誠にありがとうございます。

移動中のスタッフの雑談に関して不快な思いをさせてしまい大変申し訳ありませんでした。

1日を通し、常にプロとしての言動を一人一人ができるよう周知し、教育、改善をしていきたいと思います。

今迄何度かアクティビティを行ったことがあり好きになれなかったのに今回のツアーを満足していただくことができ私どももうれしく思います。

1人でも多くの方に海の楽しさを伝える体験していただくことが私たちの仕事です。

じゅん様にその楽しさを感じていただけて、またお子様にも安心してご参加していただくことができ本当に良かったです。

是非ともまた海の世界に遊びにいらしてください。

じゅん様のまたのご参加スタッフ一同お待ちしております。

マリンハウスシーサー那覇店 平林 総惠

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Packages: 1日シュノーケリング
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Posted on: 2019/03/26
Activity Date: 2019/03/24

大型水中観光船オルカ号クルーズ 海底ウォッチング 0歳から参加可能!選べる出発時間!<半日/那覇発>

Translation is not available because the original text is unclear. 透明度?

Reviewed by: しおちゃん

The weather was calm with relatively low waves, but unfortunately, the visibility was not great. I was hoping for a bit more colorful tropical fish.

割合浪の少ない穏やかな天候でしたが残念ながら透明度がイマイチでした。
もう少し色とりどり熱帯魚を期待していました。

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Posted on: 2019/03/04
Activity Date: 2019/03/02

大型水中観光船オルカ号クルーズ 海底ウォッチング 0歳から参加可能!選べる出発時間!<半日/那覇発>

The fish underwater looked beautiful. 水中の魚がきれいに見えました

Reviewed by: しんちゃん

I took a submarine sightseeing tour for the first time. The underwater fish and coral were more beautiful than I expected. The color of the sea water was clear, and I want to ride the submarine sightseeing tour again when I come to Okinawa next time.
After that, I went to the hotel buffet, and the variety and taste of the food were good.

初めて水中観光船に乗りました。思った以上に水中の魚や珊瑚がきれいでした。海の水の色の透き通っており、次に沖縄に来た時にも、水中観光船に乗りたいと思います。
その後、ホテルバイキングに行きましたが、食べ物の種類も味も良かったです。

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Packages: 水中観賞&「ネストホテル那覇」ランチ券付プラン
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Posted on: 2019/03/01
Activity Date: 2019/02/28

慶良間体験ダイビング+シュノーケリング 完全禁煙船でミシュランエリア3ポイント回遊!写真・バスタオル・ランチ無料<1日/1~2ダイブ/那覇市内送迎無料>

Even with the cloudy sky, I was moved to see the Kerama Blue. I was doubly impressed by the warm responses from all the staff. I had a lot of worries, but I'm really glad I participated. 雲空でもちゃんと慶良間ブルーが見れて感動 スタッフ全員のあたたかい対応にダブルで感動 不安いっぱいでしたが、参加してホント良かった。

Reviewed by: ココママ

I participated with my mother, who has a license but hasn't dived in 25 years, and my beginner middle school son. I was worried about whether we could keep up without bothering others. However, the support system with two guests and one instructor eased my concerns, and the staff were very kind, allowing us to enjoy the beautiful Kerama Blue.

What impressed me the most was the careful support we received from many people both on the boat and in the water when entering the sea, which made me feel safe. There were many thoughtful gestures that made us feel supported, and while my mother reached her physical limit after two dives, my son experienced three dives. I am truly grateful for the wonderful memories and for contributing to my son's growth. Thank you for your care!

ライセンスあるけど25年ブランクの母と、初心者で中学生の息子の2人、周りに迷惑かけないでちゃんとついてけるか、もろもろ不安な気持ちで参加しました。
でもゲスト2人にインストラクター1人のサポート体制が整っていたこと、スタッフの皆さんがとても親切だったので不安はだんだんなくなって素晴らしい慶良間ブルーを楽しめました。
特に印象的だったのは、海に入るとき、多くの方々が船の上からと、海の中とで丁寧にサポートしてくれたので安心でした。
他にも私たちに寄り添ってくれる対応がいっぱいあって感動、
母は2本で体力的に限界でしたが、息子は3本体験、素敵な思い出と、息子の成長につなげてくれたことに心から感謝です。
お世話になりありがとうございました!

Reply from activity provider

Dear Coco Mama,

Hello. This is the Marine House Seasa Naha branch.
Thank you for participating in our experience diving tour.

It seems you had a 25-year break! That must have been quite nerve-wracking.
We will proceed at your pace to ensure that both beginners and those returning after a long time can feel at ease, so please rest assured!
I’m really glad to hear that you and your family enjoyed it.

Please come back to the waters of Kerama again!
All of our staff are looking forward to welcoming you.

Marine House Seasa Naha Branch, Tomoyo Namioka

ココママ様

こんにちは。シーサー那覇店です。
このたびは、当店の体験ダイビングツアーにご参加いただきましてありがとうございます。

25年のブランクだったんですね\(◎o◎)/!
それはドキドキでしたね。
初めてや久しぶりの方でも安心していただけるように、お客様のペースに合わせて進めていきますので、
ご安心いただければと思います!
ご家族で楽しんでいただけたようで、本当に良かったです。

またケラマの海に遊びに来てくださいね!
スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

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Posted on: 2019/02/25
Activity Date: 2019/02/22

大型水中観光船オルカ号クルーズ 海底ウォッチング 0歳から参加可能!選べる出発時間!<半日/那覇発>

I had a great time. 楽しめました

Reviewed by: Pinhan

It was a Thursday on a weekday, so it wasn't too crowded and I enjoyed it. The hotel buffet was also delicious. I recommend it.

平日の木曜日だったんのでそんな混んでなくて楽しめました。
ホテルのバイキングもうまかったです。お勧めします。

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Posted on: 2019/02/23
Activity Date: 2019/02/21

大型水中観光船オルカ号クルーズ 海底ウォッチング 0歳から参加可能!選べる出発時間!<半日/那覇発>

I saw a sea turtle! ウミガメが見られました!

Reviewed by: Yo-yo

I boarded with my 2-year-old child. As we left Naha Port and arrived at the point where the fish are, I was thrilled to see a sea turtle swimming right away! My child was also very happy, calling out "Turtle, turtle!" We were able to see a lot of coral reefs and fish, and it was great to see my child enjoying themselves. In the pre-trip briefing, it was mentioned that the visibility was 3 (cloudy but visible), but I think it was clearer than I had imagined. It wasn't as sharp as in an aquarium or underwater camera, but adults enjoyed it too.

2歳の子供と乗船しました。
那覇港を出て魚のいるポイントに着いたところで早速ウミガメが泳いでいて感動しました!子供もカメさんカメさんと大喜び。サンゴ礁もお魚も沢山見ることが出来、子供が楽しんでいる姿を見られて良かったです。
事前の説明では透明度は3(濁っているが見える)でしたが想像していたより見えたと思います。水族館や水中カメラのようなクッキリ具合ではありませんが、大人も楽しめました。

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Posted on: 2019/02/20
Activity Date: 2019/02/16

大型水中観光船オルカ号クルーズ 海底ウォッチング 0歳から参加可能!選べる出発時間!<半日/那覇発>

Underwater sightseeing on the Orca. 水中観光 オルカ号

Reviewed by: にしだ

The weather was a bit bad, but we were able to enjoy underwater sightseeing. Since it was still February and a bit chilly, I was glad I could enjoy the sea without getting in the water. It was very popular with foreigners as well.

天気が少し悪かったですが、水中観光をすることができました。まだ2月で肌寒い時期だったので、水に入らず海を満喫できてよかったです。外国人の方にもすごく人気でした。

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Posted on: 2019/02/18
Activity Date: 2019/02/16

大型水中観光船オルカ号クルーズ 海底ウォッチング 0歳から参加可能!選べる出発時間!<半日/那覇発>

Underwater sightseeing 水中観光

Reviewed by: まさき

The underwater sightseeing was great. I was able to see clearly underwater, and they scatter food, so the fish come to gather around. The hotel buffet exceeded my expectations☆ It was delicious.

水中観光良かったです。
海の中もしっかりと見れましたし、餌をまいてくれるから魚も集まって来てくれます。
ホテルのビュッフェも期待以上でした☆
美味しかったですよ。

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Posted on: 2019/02/15
Activity Date: 2019/02/13

大型水中観光船オルカ号クルーズ 海底ウォッチング 0歳から参加可能!選べる出発時間!<半日/那覇発>

Adults can enjoy it too. 大人も楽しめます。

Reviewed by: ゆうこりん

Before boarding, there is an explanation of the current wave conditions and water clarity. I believe the wave conditions are divided into four levels. On the day I boarded, it was at the "waves present" level, but the waves weren't too strong. The water clarity is also divided into four levels. On the day I boarded, it was at the "slightly murky" level, but I could see the fish and coral very well, which was great.

I participated alone, but both children and adults can enjoy it.

乗船する前に、本日の揺れ具合、透明度の説明があります。揺れ具合は確か4段階に分かれていたと思います。私が乗船した日は、「揺れます」レベルでしたが、それほど大きな揺れではありませんでした。透明度のレベルも4段階に分かれていたと思います。私が乗船した日は「少し濁っています」レベルでしたが、お魚もサンゴ礁も良く見え、とても良かったです。
私は一人で参加しましたが、子供も大人も楽しめます。

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Posted on: 2019/02/02
Activity Date: 2019/01/29

慶良間シュノーケリング 専門誌11年連続1位評価!完全禁煙船でお魚ガイドとミシュランエリア3ポイント回遊!写真・タオル・ランチ無料<1日/那覇市内送迎無料>

There were differences among the staff, which caused a lot of confusion. スタッフさんの中でも差があり、戸惑いが多かったです。

Reviewed by: atsu

There were many foreign guests, and in the snorkeling tour I participated in, there was only one Japanese person. The accompanying staff member was trilingual and provided explanations in each person's language. The boat rocked a lot, so motion sickness medication is a must. There were a few people who looked really uncomfortable due to seasickness, but the staff member checked on them multiple times. While there were many kind staff members, there were also some who were not so friendly. Staff member A kindly suggested I use the warm shower after the second snorkeling point since I was shivering from the cold, but staff member B said, "Don't use it. Just save it for the end." It seems that they want to conserve water, so it's decided that the warm water for showers is only available at the end. However, I noticed regular guests using the shower frequently, so I left feeling unsure about what to do. Then A asked me again, "Did you use it?" and in the end, I was able to use the warm shower. I was really grateful for their help. Later, B made comments in Japanese that could be interpreted as racist, which was very unpleasant to hear (even though I didn't want to). I won't be using this service again, but since there are many kind staff members and many bilingual and trilingual staff, I think foreign guests can enjoy themselves with peace of mind. Thank you.

外国人のお客さんが多く、自分が参加したシュノーケルツアーに関しては日本人1人でした。
付き添いのスタッフさんはトリリンガルで、説明は各々の言葉で行ってくれました。
船はすごく揺れるので、酔い止め必須です。
船酔いで、凄く辛そうな人たちが数人いましたが、スタッフさんが何度も声をかけて対応されていました。
優しいスタッフさんが多い中、そうでないスタッフさんもいました。
スタッフ(A)さんは寒くて震えていた自分に、2ポイント目のシュノーケル後に温水シャワーしてくださいと声をかけてくださった為使おうと思ったら、スタッフ(B)さんは「使わないで。最後だけにして」とのこと。
基本的には、シャワーなどに使用するお湯は節水したいから最後だけと決まってるみたいですが、常連さんっぽい方達は小まめにシャワーしてたのを見ていたので、ふーん。という感じでその場を去り、どうしよう。。と思っていたらAさんが再度「使いました?」と声をかけてくださったので、結局温水シャワーを使うことができました。
声をかけてくださって凄く助かりました。
その後もBさんは人種差別とも受け取れる内容の発言を日本語でしていて、聞いていて(聞きたくなくても聞こえてくる)すごく不愉快でした。
私は今後利用することは無いですが、親切なスタッフさんが多く、バイリンガル、トリリンガルのスタッフさんが多いみたいなので、外国人の方も安心して楽しめると思います。
ありがとうございました。

Reply from activity provider

Hello, Atsu.

This is Marine House Seasa Naha. Thank you for participating in our snorkeling tour.

Although the temperature is high, it is still winter in Okinawa, so I believe it gets cold after coming out of the sea. We guide our guests to warm up with a shower during such times, but I sincerely apologize for the inconsistency in our staff's guidance, which may have caused you discomfort. We will provide further training to our staff to improve their conduct. Thank you for your feedback.

We hope you will visit us again in the future. All of our staff are looking forward to welcoming you.

Marine House Seasa Naha, Tomoyo Namioka

atsu様

こんにちは。シーサー那覇店です。
このたびは、当店のスノーケリングツアーにご参加いただきましてありがとうございます。

気温が高いとはいえ沖縄も冬なので、海から上がった後は冷えると思います。
そんな時はシャワーで温まっていただくように案内していますが、
スタッフによってご案内がまちまちで、スタッフの言動でご不快に感じさせてしまい大変申し訳ございませんでした。
スタッフの言動について、今後指導して改善していきたいと思います。ご指摘ありがとうございました。

また機会がございましたらご来店くださいませ。
スタッフ一同、お待ちしております。

マリンハウスシーサー那覇店 浪岡知世

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Posted on: 2019/01/22
Activity Date: 2019/01/12