Reviewed by: 山城屋ちゃん
It was a relaxing day tour from Naha to the northern tourist spots, swaying on the bus, buying and enjoying Okinawa's famous snacks at each stop, and taking in the scenery through the window. I was startled by the sound of military aircraft from the U.S. military base, but overall, it was a fulfilling experience in Okinawa. I had a great time. It was truly a wonderful experience. Of course, the staff were professional and provided a great sense of security.
那覇から北部の観光地まで…のんびりバスにゆられて、停まる毎に沖縄の名産おやつを買って食べて、車窓の景色を楽しんで、、、、米軍基地の軍用機の爆音におののいて、、、、沖縄を満喫出来る一日ツアーでした。楽しかったです。本当に良い体験でした。もちろんスタッフさんもプロフェッショナルで安心感も満載でした。
| Rating: | |
|---|---|
| Packages: | 【3月31日まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/11 |
| Activity Date: | 2024/01/10 |
Reviewed by: かめ大好き
It was good that they came to pick us up at the airport on time.
We went from the airport to the Churaumi Aquarium, and then to Pineapple Park.
We were a group of nine and had requested to take photos at beautiful scenic spots when making the reservation, but in the end, we weren't guided to any.
It was a silent two-hour ride from the airport to the aquarium.
The driver only answered in single words to what we asked.
If it had been a taxi for transportation, there would have been no problem, but since I thought it was a sightseeing taxi, I was a bit disappointed, thinking we would get guidance while enjoying the scenery.
When I booked a similar taxi in Hawaii, there was a lot of guidance, and they recommended places and took many photos for us. Perhaps it was disappointing because I compared it to that experience.
Next time, I would like to request someone who can provide a bit more guidance.
時間通りに空港に迎えに来ていただけたので、そこはよかったです。
空港から美ら海水族館にいき、そとあとパイナップルパークにいきました。
9人での参加で、キレイな景色のところでみんなで写真を撮りたいと予約の時にお願いしてましたが、結局どこも案内してもらえませんでした。
空港から水族館まで、無言の2時間。
聞いたことにだけ、単語で答える感じ。
送迎のタクシーであれば、何の問題もないですが、観光タクシーと思っていたので、景色を見ながら案内とかしてもらえるのかなと思っていたのでちょっと残念でした。
ハワイで同じようなタクシーを予約した時は、たくさん案内があって、おすすめの場所を教えてもらったり、写真もいっぱい撮ってもらいました。それと比べてしまったからダメだったんでしょうか。
次回はもう少し案内してくれる方にお願いしたいです。
| Rating: | |
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| Packages: | ジャンボハイヤープラン(6~9名) |
| Attended as: | Families |
| Posted on: | 2024/01/07 |
| Activity Date: | 2023/12/30 |
Reviewed by: hiroiba
A bus tour is the most efficient way to visit the main tourist spots in the northern part of Okinawa Island in a single day. The Churaumi Aquarium lives up to its reputation and is truly impressive. Nago's Pineapple Park is an interesting and unique spot (the souvenir shop is surprisingly well-stocked).
沖縄本島北部の主要観光スポットを1日がかりで効率よく回れるのは、バスツアーならでは。美ら海水族館は評判どおりの見応え。名護のパイナップルパークはおもしろ珍スポット(お土産売店は真面目な充実ぶり)。
| Rating: | |
|---|---|
| Packages: | 【3月31日まで】万座毛・御菓子御殿・ナゴパイナップルパークコース<那覇発> |
| Attended as: | Couples |
| Posted on: | 2024/01/07 |
| Activity Date: | 2024/01/05 |
Reviewed by: さくちゃん
I made the reservation mainly for the Churaumi Aquarium, but Pineapple Park was incredibly fun! Pineapple Park had a unique atmosphere with music playing endlessly, but since the area is quite large, it's important to manage your time wisely. After the first shop you encounter at Pineapple Park, there’s another shop near the exit that sells alcohol and other items. You might run out of time to explore the area selling alcohol, so please make sure to fully enjoy Pineapple Park!
美ら海水族館目当てでの予約だったのですが、パイナップルパークが最高に楽しかったです!
パイナップルパークでは独特の音楽が永遠に流れ続ける不思議な空間でしたが、かなり広い敷地なため、時間配分を気をつけたほうがいいです。
最初に出てくるパイナップルパークの売店の後に、出口付近にあるお酒などを売っている別の売店があります。
お酒などを売っているエリアをゆっくり見る時間がなくなってしまうので、みなさんはパイナップルパークを余すことなく満喫できるように気をつけてください!
| Rating: | |
|---|---|
| Packages: | 【3月31日まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/06 |
| Activity Date: | 2023/12/15 |
Reviewed by: 匿名希望
This is my third time in Okinawa, but it was my first visit to Seifa Utaki and Okinawa World. Both were very good. I want to go again.
沖縄三度目ですが、セーファー御嶽も沖縄ワールドも初めてでした。両者とも、とても良かったです。また行きたいと思っています。
| Rating: | |
|---|---|
| Packages: | 【午前】おきなわワールド+斎場御嶽 |
| Attended as: | Families |
| Posted on: | 2024/01/05 |
| Activity Date: | 2024/01/03 |
Reviewed by: bbbb
I wish I had a little more time to stay.
滞在時間がもう少し欲しかったーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー。
| Rating: | |
|---|---|
| Packages: | 万座毛・御菓子御殿・ナゴパイナップルパークコース<~9月まで/那覇発> |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/05 |
| Activity Date: | 2022/04/11 |
Reviewed by: ミッチェル
Since the main focus was the Churaumi Aquarium, a three-hour stay was too short. Adjusting for the dolphin show and the sea turtle feeding time, the actual time spent touring the aquarium was about an hour. Moreover, it took around 30 minutes for the round trip to the bus, so a four-hour stay would be ideal for a more relaxed experience.
While Pineapple Park and Okashi Goten might be necessary for the tour to spend money, I think it would be sufficient to choose one of them.
メインを美ら海水族館としてたので、滞在3時間は短すぎた。イルカショーや海亀の餌やりの時間を調整すると、実際に水族館見学は1時間程度。しかもバスまでの往復に30分くらいかかったので、余裕もって滞在4時間が望ましい。
パイナップルパークや御菓子御殿はツアーでお金を落とすためには必要かもしれないが、どっちかでよいと思った。
| Rating: | |
|---|---|
| Packages: | 【3月31日まで】万座毛・御菓子御殿・ナゴパイナップルパークコース<那覇発> |
| Attended as: | Families |
| Posted on: | 2024/01/05 |
| Activity Date: | 2024/01/03 |
Reviewed by: まり
I found the bus stop to be confusing, and I wondered what a "kamaboko-shaped" roof was. However, a kind stranger helped me, and from there, the conversation flowed, and I made a new friend! The person was from Hong Kong and was also traveling alone, which made it enjoyable. The bus number was 888, a lucky number, and the sightseeing spot we visited today felt like a place of high energy, almost like a divine location, where I felt the power of nature.
I can't speak English, but I was able to communicate smoothly using an app on my iPhone that translates Japanese to English. Thank you very much!
バス乗り場が分かりにくくカマボコ型の屋根ってなんだ?と思いましたが知らない人が親切にしてくれそこから話が弾み友達もできました!香港の方でしたがその方も1人で来ていたので楽しかったです。バスも888とラッキーナンバーでしかも今日行った観光がすごく波動が高そうな神様の場所だったり自然のパワーを頂けた気がします。
英語は話せませんがiPhoneの翻訳と書かれたアプリで和訳するとスムーズに話せました!ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【午前】ガンガラーの谷+斎場御嶽 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/04 |
| Activity Date: | 2024/01/03 |
Reviewed by: まり
The Churaumi Aquarium features an impressive whale shark viewable from the tank near the café! As soon as I arrived at the café where I could see the fish, I made a reservation for a 40-minute wait and explored other areas. It was the most wonderful and relaxing time, healing with the fish. I came to Okinawa to obtain a qualification, and as a woman traveling alone, I felt a bit anxious, but since I was here, I wanted to enjoy myself and booked this tour. The family next to me was friendly, and I felt so happy thinking this was a nice connection. However, since there were so many places to visit, I didn't have much time, and at the Churaumi Aquarium, I was in line and barely managed to buy souvenirs. At American Village, it was quite challenging since I got lost, so it was tough if I hadn't decided on the places to go in advance! I thought it felt like a trial experience.
美ら海水族館は、カフェの近くの水槽からみるジンベイザメ?が圧巻!魚をみれるカフェついたらすぐに待ち時間40分予約して他をまわりました。さいっこうに素敵なリラックスしたお魚に癒された時間でした。資格を沖縄にとりにきたので女性で1人は不安でしたがせっかく来たので満喫したくこのツアーを予約しました。隣りのご家族が仲良くしてくれまたこれもご縁だな〜と幸せいっぱいでした。ただ、あまりにもたくさん行くので時間が全然なく美ら海水族館では並んでいてギリギリお土産買えず、アメリカンビレッジは、迷うのでかなり行くところを決めていなければきつかったです!
お試し感覚かな?と思いました。
| Rating: | |
|---|---|
| Packages: | 沖縄地料理・三線ライブプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/03 |
| Activity Date: | 2024/01/02 |
Reviewed by: AYA
Thank you very much to Okinawa Taxi and driver Akira Nakamura. In 8 hours, we were able to visit the Himeyuri Monument, Peace Memorial Park, Sefa Utaki, Chinen Misaki, Katsuren Castle Ruins, and American Village, and you took us to a delicious restaurant for lunch. We arrived with plenty of time before the ship's departure. My aunt and uncle were very satisfied, and I am also happy as the one who invited them. I truly appreciate your kindness and thoughtful attention. Thank you very much.
沖東タクシー、中村明運転手さん大変お世話になりました。8時間でひめゆりの塔、平和記念公園、斎場御嶽、知念岬、勝連城址、アメリカンビレッジまで回っていただき昼食も美味しいお店に連れて行っていただきました。
船の出航時間まで余裕で到着出来ました。
叔母夫婦も大満足で招待した私も嬉しく思います。
とても親切で細やかな心配りに本当に感謝しています。 ありがとうございました。
| Rating: | |
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| Packages: | 普通車プラン(~4名) |
| Attended as: | Families |
| Posted on: | 2024/01/02 |
| Activity Date: | 2023/12/25 |
Reviewed by: えっぴい
It was a tour that allowed us to fully enjoy the northern area, which is a bit far to drive to on our own. Although the stay at each destination was short, we were able to visit the mangroves, Cape Hedo, the Oishi Rock Forest, and the Okinawa Rail, and truly appreciate the nature of the Yambaru region. The trekking portion had ample time, allowing us to visit several power spots. The lunch was delicious, with plenty of fish, and the portions were sufficient to satisfy even the hungry middle and high school boys.
自分で運転していくには少し遠い北部を満喫できるツアーでした。一つ一つの目的地の滞在時間は短かったですが、マングローブも辺戸岬も大石林山もヤンバルクイナも見学でき、山原の自然を堪能することができました。トレッキングは時間も十分とってくださっていたので、パワースポットを十分巡ることができました。お昼ごはんは魚も美味しく、量も十分で食べ盛りの中高生男子も大満足でした。
| Rating: | |
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| Packages: | 【4月30日まで】基本プラン |
| Attended as: | Families |
| Posted on: | 2024/01/02 |
| Activity Date: | 2023/12/31 |
Reviewed by: とも
I was very satisfied to see the jump. The staff member's talk was also fun! I learned that there are whales near Naha. I resolved to be more mindful about not polluting the water.
ジャンプもみられて大満足です。係のお兄さんのトークも楽しかった!那覇の近くでくじらがいるんですね。水を汚さないようにしようと心新たにおもいました。
| Rating: | |
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| Packages: | <午前便>9:00出港 |
| Attended as: | Families with Young Children |
| Posted on: | 2024/01/02 |
| Activity Date: | 2023/12/31 |
Reviewed by: キノピー
The bus guide was very cheerful, a great singer, and a veteran staff member! The driver also drove very safely and arrived on time.
However, I think a tour from morning to night can be tough for customers with young children, around 3 years old! They cry and can be noisy, and I believe it was quite bothersome for those around them on the bus.
I thought it would be good to consider this when choosing a tour!
That was the only tiring part.
★ Other than that, I was very satisfied with the content!
Thank you for your hard work! Thank you!
バスガイドさんはとても明るくて歌も上手でベテランスタッフさんでした!
運転手さんもとても安全運転で時間通り着きました
ただ子連れのお客様で3歳くらいのお子様には朝から晩までのツアーはきついと思います!泣くしうるさくてしかもバス中で履いてとても周り迷惑されたと思います
考えてツアーを選択したら良いなーと思いました!
それだけが疲れました
★あとはとても良い内容で満足しました!
お疲れ様でした
有難うございます!
| Rating: | |
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| Packages: | 【3月31日まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Families |
| Posted on: | 2024/01/01 |
| Activity Date: | 2023/12/31 |
Reviewed by: てん
I hadn't decided on lunch, but the driver kindly made a reservation at a delicious Okinawa soba restaurant, which was very helpful.
昼食を決めていなかったのですが、運転手さんにおいしい沖縄そばのお店を予約していただき、非常に助かりました。
Thank you very much for your reservation with Okinawa e-Hire the other day. We are truly honored to hear that you were satisfied with the driver's service. We sincerely look forward to your next visit.
過日は沖縄eハイヤーのご予約を賜り、誠にありがとうございます。
ドライバーのサービスでご満足いただけたようで大変光栄に存じます。
最後に再びごご利用いただけることを心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 中型ハイヤー(1~6名) |
| Attended as: | Families |
| Posted on: | 2024/01/01 |
| Activity Date: | 2023/12/31 |
Reviewed by: オリオン大好き!
The sightseeing locations were only two, but they were very fulfilling. The guide provided various explanations, which was great. Lastly, being dropped off at Naha Airport was appreciated as a tourist.
見学地は、2ヶ所だけでしたが、とても充実してました。
ガイドさんも、色々と説明をしてくださり、良かったです。
最後に那覇空港で降ろしてもらえるのは観光客としては、ありがたかったです。
| Rating: | |
|---|---|
| Packages: | 【午前】おきなわワールド+斎場御嶽 |
| Attended as: | Couples |
| Posted on: | 2023/12/31 |
| Activity Date: | 2023/12/31 |
Reviewed by: オリオン大好き!
Kim, our guide, provided thorough explanations and was kind at each location. The driver was also very nice. I thought I would like to go again (and meet them) someday.
ガイドのキムさんが、丁寧に説明をしてくれ、その場所ごとでも親切でした。
運転手さんも優しかったです。
また行きたい(会いたい)と、思いました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/12/31 |
| Activity Date: | 2023/12/29 |
Reviewed by: 旅好き
It was a wonderful tour with excellent time management, content, and the guide's communication skills. I recommend it for those who want to efficiently experience Okinawan culture in half a day. Thank you very much.
タイムマネジメント、内容、ガイドさんのコミュニケーション力、すべてが素晴らしいツアーでした。半日で効率良く沖縄文化に触れたい方にはおすすめです。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【午前】おきなわワールド+斎場御嶽 |
| Attended as: | Families |
| Posted on: | 2023/12/29 |
| Activity Date: | 2023/12/27 |
Reviewed by: ももまる
I chose this tour because I wanted to experience Yanbaru National Park. The Oishi Forest Mountain has well-maintained trekking routes that are easy to walk. There are three types of trekking courses, but since time was limited, I only walked one course for 30 minutes.
I wish there had been a bit more time for free exploration in both Oishi Forest Mountain and the mangrove forest.
For lunch, we had a set meal with sashimi and grilled fish. Since we had some extra time, I strolled around the nearby beach.
There were many people participating alone, so we enjoyed taking pictures of each other, which was fun.
やんばる国立公園に生きたかったのでこのツアーを選びました。大石林山はトレッキングルートが整備されていて、歩きやすいです。トレッキングコースが3種類ありますが、時間が限られていたので30分の1コースだけ歩きました。
大石林山とマングローブの林では、もう少し長く自由散策の時間があればよかったと思います。
ランチはお刺身と焼き魚のついた定食でした。時間が余ったので近くの浜辺を散策しました。
お一人様で参加している人が多かったので、お互いに写真を取り合ったりして、楽しかったです。
| Rating: | |
|---|---|
| Packages: | 【4月30日まで】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/29 |
| Activity Date: | 2023/12/26 |
Reviewed by: FuteNeko
I was able to tour and sightsee in the northern part of Okinawa in just one day! I could visit tourist spots around Nago at a reasonable price! I went to Manzamo, Kouri Island, Okinawa Churaumi Aquarium, Pineapple Park, and Okashi Goten, and not only did I enjoy sightseeing, but I was also able to buy souvenirs! Although I didn't have meals included, I could eat at each tourist spot, so I was able to get around without any inconvenience! Thank you!
1日で沖縄北部を周遊・観光出来ました!リーズナブルな価格で名護周辺の観光地を周遊出来ました!万座毛, 古宇利島, 沖縄美ら海, パイナップルパーク, 御菓子御殿と観光だけでなく, おみやげ物も買うことが出来ました!食事は無かったですが,各観光地で食事が出来たので,不便なく回る事が出来ました!ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 【3月31日まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/28 |
| Activity Date: | 2023/12/26 |
Reviewed by: FuteNeko
I was able to efficiently visit the sightseeing spots in half a day! Since I had a transfer to the airport on the last day, I was able to smoothly complete my itinerary! I was satisfied as I could visit the main attractions, including Sefa Utaki and Okinawa World, at a reasonable price. I was also pleased to visit Nago, Naha, and Itoman in two days! Thank you!
半日で観光地を効率良く回れました!最終日空港へ送迎付きだったので, スムーズに日程をこなすことが出来ました!斎場御嶽とおきなわワールドとリーズナブルな価格で主要な観光出来たので満足しています。2日間で名護と那覇, 糸満と回れたので満足しています!ありがとうございます!
| Rating: | |
|---|---|
| Packages: | 【午前】おきなわワールド+斎場御嶽 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/28 |
| Activity Date: | 2023/12/27 |
Reviewed by: kei
It was a journey where I could truly feel that the topography, agricultural, forestry, and fishery products, as well as the flora and fauna of Okinawa, are thanks to the Ryukyu limestone. Since Okinawa aims to be a tourist nation, the level of the guides and facility staff is high. This was my fourth visit, and each time I gained new insights and resolved questions. However, new questions have arisen, and it seems I will be visiting again. The sightseeing bus tours, in particular, are excellent value for money and highly recommended.
沖縄の地形、農林水産物、動植物は、琉球石灰岩のおかげということが実感できる旅でした。沖縄は、観光立国を目指しているだけに、ガイドさんや施設担当者の方々のレベルが高い。今回で4回目の訪問でしたが、毎回新たな知見と疑問の解消を果たせました。ところが、また新たな疑問が生じ、またまた訪問することになりそうです。
特に観光バスツアーは、コスパ抜群でおすすめです。
| Rating: | |
|---|---|
| Packages: | 【午前】ガンガラーの谷+斎場御嶽 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/23 |
| Activity Date: | 2023/12/22 |
Reviewed by: やっち
The tour was not affected by the weather and covered everything. It rained quite heavily, but I felt very satisfied. I would like to participate again when I travel to Okinawa. Both the guide and the bus driver were great!
ツアー内容は天候に左右されず
すべて回ってくれ、
そこそこ強い雨だったが満足感が高い。
また沖縄旅行の時は参加したい。
ガイド、バスドライバー共に良かった‼︎
| Rating: | |
|---|---|
| Packages: | 基本プラン(観光のみ) |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/22 |
| Activity Date: | 2023/12/20 |
Reviewed by: むむむ
I was able to participate without any issues as a solo traveler. The timing was just right, and the guide was polite and did a great job of keeping everything organized.
1人参加でも問題なく過ごすことができました。時間は過不足無く、ガイドの方も丁寧でしっかりと場をまとめていて素晴らしかったです。
| Rating: | |
|---|---|
| Packages: | 【3月31日まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/21 |
| Activity Date: | 2023/12/18 |
Reviewed by: みゃん
During our travels, I was delighted by the thoughtful gesture of playing the songs we talked about. The Okinawa soba you recommended was also delicious. Thank you very much!
移動中、私達が話題にした曲を流してくださって、さりげない気遣いが嬉しかったです。
ご紹介して頂いたソーキそばも美味しかったです。ありがとうございました
| Rating: | |
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| Packages: | 普通車プラン(~4名) |
| Attended as: | Families |
| Posted on: | 2023/12/19 |
| Activity Date: | 2023/12/17 |
Reviewed by: さくさく
The bus meeting point was crowded with other buses, making it hard to find.
I couldn't listen to the audio guidance on my smartphone, so it would have been nice if it had been played inside the bus.
It would have also been helpful to be informed about the travel time to the destination.
I was very satisfied with the cost for the Churaumi Aquarium tour and dinner.
バスの待ち合わせ場所が他のバスと混雑しており、わかりづらいです。
スマホで音声ガイダンスが聴けないかったので、車内で流していただけたら良かったです。
また行き先までの所要時間なども伝えてくださればよかったです。
ちゅら海観光、ディナーまでの金額で大変満足しました。
| Rating: | |
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| Packages: | <沖縄美ら海水族館チケット付>「サムズ」ステーキディナープラン |
| Attended as: | Couples |
| Posted on: | 2023/12/19 |
| Activity Date: | 2023/12/17 |
Reviewed by: ちーちゃん
I was able to see various places, and I enjoyed the main Churaumi Aquarium at a leisurely pace, which was great. I think it's recommended for those who want to visit some well-known spots in a day.
色々な所を見られるし、メインの美ら海水族館もゆっくり楽しめて良かったです。1日である程度有名な場所を観光してみたい人にはおすすめかなと思いました。
| Rating: | |
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| Packages: | 【3月31日まで】万座毛・御菓子御殿・ナゴパイナップルパークコース<那覇発> |
| Attended as: | Friends |
| Posted on: | 2023/12/17 |
| Activity Date: | 2023/12/16 |
Reviewed by: 164-165
If the tour had been a day earlier, there would have been a 2,000 yen discount and a 2,000 yen coupon, but due to scheduling issues, I ended up participating in a 12,000 yen tour feeling like I lost out.
I was surprised to find the bus already arrived at the meeting place 10 minutes before the gathering time.
1. The tour guide told us to fasten our seatbelts for safety while standing and talking, which I found to be an unacceptable attitude. It would have been better if they had sat down and talked while wearing their seatbelt.
2. I made a purchase of 1,500 yen for 5,000 yen on the bus. Normally, a Japanese person would give back 3,500 yen in change, but the tour guide exchanged it for a 5,000 yen bill and five 1,000 yen bills, then gave back 500 yen. It felt disrespectful towards the elderly.
3. At the photo point for the Great Buddha, the guide told us to prepare our cameras but passed by the location without saying anything, so we couldn't take any pictures.
4. I understand asking us to take our trash home, but wouldn't it be okay to throw it away at rest areas along the way? After the tour, I couldn't stand walking around the city with plastic bottles and trash. I wished they had indicated places where we could dispose of our garbage.
5. The guide referred to me as Mr. H. My name is K. I wanted to ask if they couldn't read the furigana.
6. The audio guidance ran out of battery twice in a row. They should have checked it properly!
7. After arriving at the drop-off location, the guide told me that if I was going to the airport, it would be better to get off here. I hurriedly got off and panicked about whether I had forgotten anything. I wished they had informed us a bit earlier.
8. After the speech, the guide spoke in a condescending manner, almost like a chuckle. I felt a sense of superiority from their fluent English.
9. During lunch, the guide was busy serving and clearing tables. If they had that much time, I wished they had done more photo opportunities and provided better sightseeing guidance.
I’ve listed various complaints, but these are just my personal impressions. I did enjoy the sightseeing overall.
ツアーが1日前であったならば2千円の割引があり、クーポン2千円が付いていたのに日程の調整が付かず1.2万円のツアーとなってしまい損した気分で参加した。
集合時間の10分前には集合場所に行くと既にバスが到着していて驚いた。
①添乗員は我々客には危険防止のためシートベルトを締めよと言いながら、自分は立ったままで話しているのが最初に気に食わない態度であった。シートベルトをして座って話した方が顔を見せなくても良い。
②車内販売で5千円で1,500円の買い物をした。日本人なら3千5百円のお釣りをよこすのが普通だが、添乗員は5,000円札と千円札5枚を交換して、それから5百円を交換した、欧米か!老人を馬鹿にした態度にしか感じられなかった。
③大仏様の写真撮影ポイントです。カメラの準備をしてくださいと言っておきながら、添乗員はその場所を通り過ぎたのに何も言わず、撮ることが出来なかった。
④車内のごみは持ち帰ってくださいと言うのは解りますが、途中の道の駅等で捨ててもいいのではないか?ツアー後、ペットボトルやごみを持って街中を歩くのは邪魔で耐えられなかった。ごみを捨てても良い場所を示してほしかった。
⑤添乗員から私の名をH様と呼ばれる。Kである。フリガナを振ってあるのに読めないのか?と言いたくなる。
⑥音声ガイダンスの電池切れが2回続けてあった。点検位ちゃんとやれ!
⑦降車場所に着いてから、添乗員に空港に行くならここで降りた方がいいよと言われた。慌てて降りて、忘れ物が無いか慌てふためいた。もう少し早くいってほしかった。
⑧スピーチの後に少しせせら笑いのような話し方をする。英語がペラペラで上から目線を感じられた。
⑨ランチでレストランの配膳と片づけをやっていた。そんな暇があったら、写真撮影や観光ガイドをもっとやってほしかった。
色々文句を並べましたが、個人の感想です。観光は十分楽しめました。
Dear Customer,
Thank you very much for participating in our HIP HOP BUS. We sincerely apologize for any discomfort caused by our staff during your important trip. We will ensure thorough training to prevent such incidents in the future. We are truly sorry.
1. Normally, the tour guide should also wear a seatbelt, but it seems they were focused on greeting you and ended up guiding while looking at your face.
2. The tour guide has lived abroad for a long time, which may have influenced their behavior.
3. We apologize for the incomplete guidance provided.
4. We should have instructed you to use the garbage bags we have prepared in-house. This was a lack of guidance on our part.
5. You are absolutely right.
6. We sincerely apologize for repeating the same mistake twice. It seems the used batteries were swapped incorrectly.
7. You are correct. We will provide further instruction to ensure that guidance is given after departing from the final sightseeing spot during the morning greeting.
8. This is a characteristic of the individual’s speaking style; we will communicate this to them and provide guidance, and we appreciate your understanding.
9. We apologize for the lack of guidance provided to you. Regarding assistance at the restaurant, there are local circumstances to consider.
Thank you very much for your valuable feedback. We are truly grateful. We will provide further training to the tour guide and ensure proper improvements moving forward.
お客様
この度は、弊社HIP HOP BUSへご参加いただき誠にありがとうございました。
大切なご旅行中に弊社スタッフの対応で気分を害してしまい誠に申訳ございませんでした。
今後このような事がないよう徹底指導致します。誠に申訳ございません。
①本来なら添乗員もシートベルトを締めなければなりませんが、最初のご挨拶との事でお客様のお顔を拝見しながらご案内をしてしまったようです。
②外国での生活が長い添乗員でしたのでこのような対応をしてしまったようです。
③中途半端なご案内となってしまい申し訳ございません。
④社内でごみ袋を用意しております。そちらに入れて下さいと案内すべきでした。案内不足です。
⑤おっしゃる通りです。
⑥2回も同じミスを繰り返してしまい誠に申し訳ございません。使用済の電池を入れ替えてしまったようです。
⑦おっしゃる通りです。朝のご挨拶中、最終観光地を出発後にご案内するよう再度指導致します。
⑧本人の話方の特徴です、本人へ伝え指導はいたしますが、ご理解いただけると幸いです。
⑨お客様へのご案内不足があり申し訳ございません。レストランのお手伝いに関しましては、現地事情もございます。
貴重なご意見をいただき誠にありがとうございました。
心より感謝いたします。
添乗員に関しましては、再度指導させていただき今後はしっかり改善させていただきます。
| Rating: | |
|---|---|
| Packages: | 【4月30日まで】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/17 |
| Activity Date: | 2023/12/01 |
Reviewed by: かんた
It felt just right in terms of timing. It would be even better if we could make a quick stop at the Himeyuri Monument. The humid limestone cave was a first for me.
時間的にちょうどよい感じでした。ひめゆりの塔にちょっとだけ寄ってもらえるとよりよいかと。 蒸し暑い鍾乳洞は初めてでした
| Rating: | |
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| Packages: | 【午前】おきなわワールド+斎場御嶽 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/16 |
| Activity Date: | 2023/11/25 |
Reviewed by: かんた
The meeting place was easy to find (I think other tours have similar locations as well), and the time allocation afterwards was just right. The steak wasn't delicious, so I think it was unnecessary.
集合場所もわかりやすく(他のツアーも同じような場所とは思う) その後の時間配分もちょうどよし。 ステーキは美味しくなかったので不要かと思います。
| Rating: | |
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| Packages: | 「サムズ」ステーキフルコースプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/16 |
| Activity Date: | 2023/11/24 |
Reviewed by: ひろ
I'm glad I was able to visit various places. The weather was nice for November, and I was able to see a beautiful sea. The guide's attentiveness was wonderful, and it was great that they were flexible with changes to the drop-off location. Thank you for the enjoyable time.
色んな所を回れてよかった。
この日は11月にしては天気が良く綺麗な海が見れました。ガイドさんの気配りも素晴らしく、降車場所の変更等柔軟な対応をされていて良かった。
楽しい時間をありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【3月31日まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/16 |
| Activity Date: | 2023/11/26 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Tomo,
Thank you very much for participating in the tour the other day. It was lucky to see the whale jump, wasn't it? We appreciate your consideration for observing wildlife and keeping the ocean clean. We all look forward to welcoming you back again.
とも 様
先日はツアーのご参加誠にありがとうございます。
クジラのジャンプが見れてラッキーでしたね!
野生生物を観察して海を汚さないようにと思っていただいてありがとうございます。
またのお越しをスタッフ一同心よりお待ちしております。