Reviewed by: 。。。
I felt like I wasted time and effort.
The ticket exchange location was hard to find (I drove past it. I know it's my fault, though...).
The parking space at the ticket exchange was narrow (there were a lot of cars parked), making it difficult to park.
I couldn't park in the spot right in front of me, so I had to park in a distant lot and ended up walking a lot, wasting time and effort.
If it takes this much effort just to save a mere 100 yen or so, it would be faster and more convenient to go directly to the site and purchase the ticket.
I don't think I'll use this service again, and I will refrain from recommending it to others.
However, I believe that if you come to Okinawa and have time and a relaxed mindset, you should definitely use this service (you can save money).
てまひまがかかり、損をした感じでした。
チケットの交換場所が分かりずらい(車で通りすぎてしまう。自分がわるいのですが、、)。
チケットの交換する場所の駐車場スペースが狭くて(駐車している車が凄く多い為)駐車しずらかった。
目の前の駐車場所にとめられなく、仕方なく遠い方の駐車場へ駐車してかなり歩き無駄に時間と労力を費やしました。
たかだか100円やそこらを節約するのに、これだけ工数がかかるのならば直接現場へ行き購入する方が早くて便利。
以後使用しないと思いますし、ほかの人にもお勧めするのは控えようと思います。
但し、沖縄に来て時間と心に余裕がある方は絶対に利用するべきだと思います(お金は節約出来ます)。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/02/25 |
| Activity Date: | 2024/02/03 |
Reviewed by: sho
I needed to exchange at a store along the way, but the exchange was smooth as long as I had the QR code. This time, I couldn't present the QR code right away, but the staff helped me out and I was able to exchange it quickly. I was able to go for less than usual and I'm very satisfied.
途中のお店で引き換えが必要でしたが引き換えもQRがあればスムーズですが、今回はQR がすぐに出せなかったのですが、店員さんが調べてくれてすぐに引き換えできました。通常より、お得に行けて大満足です。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Friends |
| Posted on: | 2024/02/17 |
| Activity Date: | 2024/01/27 |
Reviewed by: HAWAI bb
I have been to Okinawa several times, but I finally visited the Churaumi Aquarium. Unfortunately, it rained all morning on the day of my visit, but I was moved by the impressive large tank where whale sharks, manta rays, and many fish swam! The rain stopped in the afternoon, but it was quite windy and chilly. However, the lively dolphin shows were great. I want to go again!
何度か沖縄に行っていますが、やっと美ら海水族館に行って来ました。
当日は朝からあいにくの雨でしたが、
ジンベイやマンタ、いっぱいの魚たちが泳ぐ大迫力の大水槽で見れて感動!
昼から雨は上がりましたが、すごい風で肌寒かったけどいろんなイルカ達の元気いっぱいのショー
良かったです。
また行きたいです。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2024/02/06 |
| Activity Date: | 2024/02/05 |
Reviewed by: よっしー
Okinawa Ocean Expo Park is very spacious and enjoyable, but the aquarium itself was smaller than I expected. It was helpful that there was free parking available, but there were so many options that I was unsure where to park for the aquarium.
海洋博公園はとても広く楽しめますが、水族館自体は思ってたよりも小規模でした。
無料で駐車場も完備されてて助かりましたが、
沢山あり、水族館に行くのにどこに停めたらいいのか迷いました。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families |
| Posted on: | 2024/02/04 |
| Activity Date: | 2024/01/31 |
Reviewed by: くーちゃんママ
When I went to pick up my ticket, I got lost because I couldn't find the store's location, but I was able to receive it safely! It would have been nice if the store's location included the hotel name and floor number. I ended up going in circles and finally asked an employee from another tenant to find my way there.
チケットを受取の際
お店の場所が分からなくって
迷子になりましたが
無事に受け取り出来ました!
お店の場所をホテル名と階数も
記載して頂けたら良かったかな?
ぐるぐる回って
最後は他のテナントの店員さんに聞いて
たどり着いた感じです
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families |
| Posted on: | 2024/01/08 |
| Activity Date: | 2024/01/07 |
Reviewed by: おいもっこ
I was able to purchase at a great deal using a 10% discount and points. The pickup location, Umikaze Market, is along the road heading from the south to Churaumi Aquarium. If you save the QR code on your smartphone in advance, you can receive it smoothly. It's great that the ticket exchange is valid for 90 days from the purchase date, allowing you to plan your itinerary based on the weather.
割引10%とポイントを使ってお得に購入できました。引換場所の海風マーケットは南から美ら海水族館へ向かう道沿いです。事前にQRコードをスマホに保存しておくとスムーズに受け取れます。チケットの引換が購入日から90日間なので天気と相談して旅程を決められるのが良かったです。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2023/12/06 |
| Activity Date: | 2023/12/03 |
Reviewed by: スーザン
I was satisfied because I could enter at a great price since I had points from Veltra. If the redemption location were directly at the Churaumi Aquarium, it would have been perfect.
ベルトラのポイントも貯まっていたのでお得に入館できたので満足です。
引き換え場所が美ら海水族館直接でしたら言うこと無しです。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2023/10/25 |
| Activity Date: | 2023/10/24 |
Reviewed by: ひよひよこ
The usual area we visit was under maintenance, so it was held in an area called the Dolphin Lagoon. Even though it's October, watching it in the blazing sun for about 10 minutes is a bit tough. If you're planning to go see it, please make sure to take proper precautions against heatstroke.
ちょうど通常行ってるエリアがメンテナス中でイルカラグーン?というエリアで開催しました。10月とはいえ炎天下で見るのは10分程度ですが、ちょっと厳しいです。是非見に行くご予定の人はしっかり熱中症対策をして参加してください。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/10 |
| Activity Date: | 2023/10/09 |
Reviewed by: keiko
I visited the Churaumi Aquarium in the morning, and there were more tourists than I expected. Since I had exchanged my tickets in advance, I was able to enter right away. The entrance was quite crowded, so it was good that I purchased my tickets beforehand.
午前中に美ら海水族館に行ったのですが予想以上に観光客が多くて、事前にチケット引換していたので直ぐに入れました。
入り口は相当混雑していたので先にチケット購入しておいて良かったです。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/08 |
Reviewed by: unrwahn
The ticket exchange location was easy to find. The large aquarium was impressive, but considering the feelings of the whale shark, it's sad. It must want to swim freely, just going around in such a small space for its whole life. The stay lasted just under an hour.
チケット交換場所はわかりやすかったです。
大きな水槽は圧巻でしたが、ジンベイザメの気持ちを考えるとかわいそうです。
あんな狭い空間で一生ぐるぐる回って生かされてるだけなので自由に泳ぎたいだろうなって。
滞在時間は1時間弱。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Friends |
| Posted on: | 2023/09/14 |
| Activity Date: | 2023/02/14 |
Reviewed by: かおり
We came for sightseeing as a family of four. The large aquarium and the big whale shark excited my 3rd and 6th grade boys. The weather was great, it was the best!!
家族4人で観光に来ました。
大きな水族館と大きなジンベイザメに、小3 小6男子も大興奮でした。
天気も良く、最高でした!!
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families |
| Posted on: | 2023/08/30 |
| Activity Date: | 2023/08/28 |
Reviewed by: タカコ
I made a reservation for a group trip to Okinawa for people visiting for the first time. Since I came with my family three months ago, I was planning to explore the areas that don't require tickets this time. However, my friends coincided with a large group of foreigners, and it was so crowded that we only got to see the large aquarium and left in no time. It was a bit of a waste because the whale shark was magnificent.
定期的なグループ旅行で初沖縄の人たちのために予約しました。私は3か月前に家族と来たので、今回はチケットなしで見学できる範囲を見ようと思っていましたが、友人たちは外人の団体と重なってしまったため、あまりの混雑で大水槽だけ見てあっという間に出てきてしまいました。ジンベイザメは見事なのにちょっともったいなかったです。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Friends |
| Posted on: | 2023/08/09 |
| Activity Date: | 2023/07/10 |
Reviewed by: 黒ネコ
It was a pickup at a shop located near the aquarium. If you inform the staff that you have a "Veltra voucher," you can receive your items smoothly right away. There are other shops as well, so you can buy souvenirs.
水族館近くのホテルに併設されているショップでの受け取りでした。店員さんに「ベルトラの引き換え券」である事を伝えればすぐにスムーズに受け取れます。他にもショップがあるのでお土産が買えます。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Friends |
| Posted on: | 2023/05/01 |
| Activity Date: | 2023/04/30 |
Reviewed by: タカコ
It's been 10 years since I thought about bringing my daughter to the Churaumi Aquarium. Now, my daughter, who has become a mother of two, enjoyed the large tank with us while wearing matching whale shark T-shirts. Of course, the aquarium is famous and worth seeing, but I believe there are many other facilities that make it worth a visit.
いつか美ら海水族館に娘を連れてきてあげたいと思い10年が経過してしまいました。今では姉妹のお母さんとなった娘ですが、3人でお揃いのジンベイザメTシャツを着て大水槽を堪能しました。もちろん水族館が有名で見ごたえがありますが、他にもたくさんの施設があり訪れる価値はあると思います。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families with Young Children |
| Posted on: | 2023/04/28 |
| Activity Date: | 2023/03/29 |
Reviewed by: はらら
You need to go to Umikaze Market to pick up the tickets, but it's on the way to Churaumi Aquarium, so it's not a problem at all. I'm satisfied because I was able to buy the tickets using points.
チケットは、海風マーケットに撮りに行く必要がありますが、美ら海水族館への道中であり、特に問題ありません。
ポイントを利用してチケットが買えたので満足です。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families with Young Children |
| Posted on: | 2023/03/12 |
| Activity Date: | 2023/03/10 |
Reviewed by: シルケン
Even when I entered the phone number and name into the navigation, it didn't work, so I searched and called instead. It's near the aquarium, along the road, a white building, just as the reviews said.
ナビに電話番号を入れても名前などいれても、ダメで、検索して電話をいれました。
水族館近くで、道路沿い、白い建物ですが、
口コミの通り
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2023/01/04 |
| Activity Date: | 2023/01/02 |
Reviewed by: yuimarl291
I visited during the off-season in November on a weekday, but it was quite crowded. The main aquarium tank and the dolphin show had a significant number of people. The facility is very satisfying as an aquarium with fish, sea turtles, and dolphins.
On the other hand, my evaluation of the voucher from Veltra is neither good nor bad for the following reasons:
- You have to pick up the tickets at a commercial facility about a 5-minute drive from the aquarium.
- The staff at that commercial facility did not understand the voucher, which caused delays in receiving it.
- The discount rate is the same 10% off as the advance tickets available at nearby convenience stores.
沖縄のオフシーズンである11月の平日に行きましたが、
結構混んでいました。 館内メイン水槽やイルカショーなどはかなりの人混みでした。 魚やウミガメ、イルカなど水族館としては大満足の施設です。
一方、ベルトラの引換券としての評価は可もなく不可もなくで、理由は以下の通りです。
・水族館から車で5分程度の商業施設でチケットを受け取らないといけない
・その商業施設の店員が引換券を理解しておらず、受け取りに時間がかかる
・割引率は周辺のコンビニで購入できる前売り券と同様10%OFF
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2022/11/28 |
| Activity Date: | 2022/11/21 |
Reviewed by: ゆだい
The Churaumi Aquarium was my first visit, and seeing the whale shark up close was absolutely impressive! I was also surprised by how big the manta rays were! You can see the manatees, dolphins, and sea turtles nearby for free. The tanks were beautiful, and I felt that the animals were being well cared for. I definitely want to go again.
However, even though I completed the payment, I didn't receive the QR code email, which made it difficult when I tried to exchange my ticket. The staff at the exchange point, Umikaze Market, were flexible and helped me out, but I couldn't get through to the Beltora customer service at all, so I hope they can improve their response time for any issues. It was disappointing to lose unnecessary time.
美ら海水族館は初めてで、間近でみるジンベエザメの姿は迫力満点でした!あとマンタも大きくてびっくりしました!近くにあるマナティやイルカ、ウミガメは無料で見れます。水槽もキレイで動物を大切に管理しているなと感じました。絶対また行きたいです。
ただ決済完了しているのにQRコードのメールが届かなくてチケット引き換えするとき困りました。引き換え場の海風マーケットのスタッフさんが融通きかせてくれて無事換えてもらえましたが…
ベルトラの問い合わせ先に電話しても全然つながらなかったので何かあった時すぐ繋がるよう対策はしていただきたいです。無駄な時間をロスしたのが残念でした。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2022/11/15 |
| Activity Date: | 2022/11/03 |
Reviewed by: らーらー
There were many informative and easy-to-understand exhibits, and I really enjoyed it. The separate building outside with the turtles and manatees was also very nice.
内容が濃くわかりやすい展示が多く、とても楽しめました。外にある亀やマナティの別館もとてもよかったです。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/23 |
| Activity Date: | 2022/09/30 |
Reviewed by: POYOYON
The ticket exchange location was smooth, and I was able to get a great deal. I experienced the relaxing Churaumi Aquarium. I would like to use this service again.
チケット引き換え場所もスムーズでお得に手に入り、癒しの美ら海水族館を体験できました。また利用したいです。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Friends |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/09/30 |
Reviewed by: ゆっちー
There was a large aquarium where whale sharks and rays swam gracefully. I think it would be the perfect spot for couples to enjoy while having coffee. There was also a dolphin show, which I watched with the theme of an autumn sports festival. The dolphins jumped skillfully multiple times and were adorable. It would have been even more enjoyable if they had a few more tricks besides jumping. Also, it was disappointing that I went after the prices had increased again.
大きな水槽にジンベイザメやエイなど優雅に泳いでいました。それを見ながらのカフェがありカップルなら最高のスポットになると思います。
イルカショーもあり秋の運動会をモチーフに観覧しました。何度も上手にジャンプしてかわいかったです。もう少しジャンプ以外の特技があるともっと楽しかったですが。また、更に値上がりしてしまった後に行ったので残念でした。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/10/06 |
Reviewed by: snkl
Near the Okinawa Ocean Expo Park, where the Churaumi Aquarium is located, there is the Okinawa Hanasaki Marche, and you can exchange your voucher at a shop inside. The staff at the shop didn't seem to fully understand the reservations from VELTRA, so they noted down the voucher number and collected the printed voucher just to be safe, but they exchanged the tickets without any issues.
However, this shop is currently only open from 9:30 AM due to the pandemic, so it may not be suitable for those who want to go early in the morning when it's less crowded. Discount tickets for the Churaumi Aquarium are sold at various souvenir shops and rental car companies throughout Okinawa, so if you want to enter early the next morning, you might consider purchasing them somewhere after arriving in Okinawa.
Personally, I felt reassured by the fact that they would refund if I didn't use it, and I was glad to be able to use VELTRA points for the purchase. The highlight, of course, was the whale shark. It was my first time seeing one, and I was quite moved.
美ら海水族館のある沖縄海洋博公園の手前、ほど近くにオキナワハナサキマルシェがあり、その中のショップでバウチャーと引き換えてくれます。
ショップの人はVELTRAからの予約を完全に把握しているようではなかったようで、バウチャー番号を控えたうえ、念のため印刷したバウチャーを回収されましたが、問題なくチケットは引き換えてくれました。
ただし、このショップがコロナ禍で、現在朝9:30からしか空いていないので、当日朝一のすいている時間帯に行きたい人には向かないと思います。
美ら海水族館の館外での割引チケット自体は、沖縄内のお土産ショップやレンタカー屋さんなどいたるところで売っているので、翌日の朝一に入館したい場合は、沖縄についてからどこかで購入してもよいかと思います。
個人的には、使用しなければ返金してくれるという点で安心だったのとVELTRAのポイントを使えたという点で、購入してよかったです。
やはり目玉はジンベイザメですね。初めて見たのでちょっと感動でした。
Thank you very much for purchasing tickets to the Churaumi Aquarium.
We appreciate your valuable feedback and comments, which will serve as a reference for our future operations.
We look forward to your continued support. Thank you very much.
この度美ら海水族館チケットをご購入いただきまして,
誠にありがとうございます。
頂いた貴重なご意見やご感想は、
今後の運営の参考とさせていただきます。
今後とも引き続きご愛顧のほど
どうぞよろしくお願い申し上げます。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2022/09/03 |
| Activity Date: | 2022/08/23 |
Reviewed by: あやの
Discount tickets can be obtained at convenience stores around the aquarium, but I was able to purchase them for the lowest price using my accumulated points! You need to exchange them at a nearby shop in advance, but since there's a place to park your car, I didn't find it inconvenient at all.
割引チケットは水族館周辺のコンビニなどでも手に入りますが、貯まっていたポイントを使ってどこよりも安く購入できました!
事前にそばのショップで引き替えが必要ですが、車も停めることができる場所なので特に不便は感じませんでした。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Families with Young Children |
| Posted on: | 2022/07/09 |
| Activity Date: | 2022/07/08 |
Reviewed by: パトリシア
Purchasing in advance with the JCB card was a great deal, and we were able to enter smoothly on the day without waiting in line. The place to buy it was a convenience store called Umikaze Market, located across the street from the hotel where we stayed, which was very convenient as we could also buy souvenirs there.
JCBカードの事前購入でお値打ちになって、当日も並ばずスムーズに入場できました。
購入場所は、泊まったホテルの道を挟んだ反対側の海風マーケットというコンビニのようなお店ですが、お土産も買えたのでとても便利でした。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2022/07/03 |
| Activity Date: | 2022/06/11 |
Reviewed by: 旅行大好き
Masks are required. Since everyone is wearing them, I think it's not good to not wear one. The whale shark and giant squid were truly impressive.
マスクは必須です。みんながしているので、していないのはまずいと思います。ジンベイザメ、ダイオウイカなど、迫力は圧巻でした。
| Rating: | |
|---|---|
| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Solo Travelers |
| Posted on: | 2022/05/28 |
| Activity Date: | 2022/05/26 |
Reviewed by: トーマス
The Churaumi Aquarium features the world's longest-kept giant whale shark, along with unique tropical fish native to Okinawa, which can be observed at a leisurely pace. The large tank is enjoyable to view from various angles. Outside the aquarium, there is a dolphin show.
A separate admission ticket is required, but the Tropical Dream Center is also a must-see. You can appreciate the careful maintenance by the many staff members.
美ら海水族館は、世界最長飼育記録という巨大なジンベイザメはじめ、沖縄ならではの熱帯魚などの生態がゆっくり見られました。大水槽は、いろんな角度からも見学できて楽しいです。水族館の外には、イルカショーがああります。
別に入場券が必要ですが、熱帯ドリームセンターも必見です。多くの職員さんの丁寧な手入れがしのばれます。
| Rating: | |
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| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2022/05/19 |
| Activity Date: | 2022/05/16 |
Reviewed by: kkk
It was easy to pick up the tickets at Hanasaki Marushe, which is very close to the Churaumi Aquarium, so I'm glad I made a reservation in advance.
美ら海水族館のすぐ近くのハナサキマルシェでのチケット受け取りだったので簡単で前以て予約して良かったです。
Thank you very much.
ありがとうございました。
| Rating: | |
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| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Friends |
| Posted on: | 2022/02/18 |
| Activity Date: | 2022/02/17 |
Reviewed by: えみおば
The ticket exchange location was easy to find, close to the aquarium. Perhaps due to COVID-19, there were few tourists, so it wasn't crowded, and the infection prevention measures were well implemented.
チケット交換場所も、水族館の近くでわかりやすかった。
コロナの為か、観光客も少なく密にならず感染対策もしっかりしてました。
| Rating: | |
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| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2022/02/11 |
| Activity Date: | 2022/02/10 |
Reviewed by: みっふぃ
It’s quite a walk from the parking lot to the aquarium, so I was tired coming from far away. The aquarium was crowded, and I think it’s great for those who enjoy various events. However, it might not be suitable for those who want to relax and take their time. There’s an app that you can download to scan and get the names of the fish using AI, but it’s separate from the Churaumi Aquarium app, which made it a bit of a hassle, and with the crowd, I didn’t have much time to spare.
駐車場から水族館までは結構歩くので、遠くから来ると疲れました。水族館内も人が混んでいて、色んなイベントが好きな方には良いと思います。落ち着いてゆっくりしたい人にはむかないかな。
アプリをダウンロードしてかざすとAIで魚名を出してくれるアプリがありますが、美ら海水族館アプリとは別なので二度手間になり、混雑しているのであまり余裕がありませんでした。
| Rating: | |
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| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/31 |
Reviewed by: shota
I checked the opening hours of the pickup store in advance and went there 30 minutes after it opened. It seemed that there was no notification received, so it took about 10 minutes to confirm, but I was able to pick up my order without any issues.
受け取り店の開店時刻を事前にチェックし、開店から30分後に行きました。連絡が届いていなかったようで確認に10分ほど要しましたが、問題なく受け取りできました。
| Rating: | |
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| Packages: | 沖縄美ら海水族館チケット引換券 |
| Attended as: | Couples |
| Posted on: | 2021/12/21 |
| Activity Date: | 2021/12/17 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, I sincerely apologize for the inconvenience caused regarding the sending of the QR code. Upon checking the records, I found that the QR code was sent via email on October 23. We will re-examine whether there were any issues with the email delivery and, together with the operating company, we will strive to improve our services further. Thank you very much for taking the time to share your valuable feedback.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、QRコード送付の件につきましては大変ご不便をおかけしましたこと、心よりお詫び申し上げます。
履歴を確認したところ、10月23日にメールにてQRコードをお送りさせていただいておりました。
メールの送付に問題がなかったかを再度検証し、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム