Reviewed by: ヨウコ
I participated alone. I was worried about the cold, but I didn't feel much wind by the window... however, complete cold protection is essential. Wearing the hood of my coat kept me warm and my hair in place. There were blankets and hand warmers available for loan. There wasn't much space between the seats in front, behind, and to the sides, and we were instructed to sit closely together in the front. Since I was alone, I thought about moving to the empty seat in the back. It was a great memory to see the beautiful illuminations while the guide was talking! The cold was manageable, and the timing was just right.
一人で参加しました。
寒さが心配でしたが、窓際ではそこまで風を感じませんでした…が、やはり完全防寒対策必須。
コートの帽子をかぶってると暖かいし、髪も乱れません。ひざ掛け&カイロの貸出ありました。
座席の前後左右にゆとりはなく、前の方に詰めて座り位置が指定されていました。
一人だし空いていた後ろの席にうつりたいな〜とは思いました。
ガイドさんがお話しながらキレイなイルミネーションが見られていい思い出になりました!
寒さもあり、時間的にもちょうどよかったです。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/12/05 |
| Activity Date: | 2023/12/04 |
Reviewed by: カメラ好き
The guide spoke very well, and I enjoyed it.
The view of the illuminations from the open-deck bus was great.
Thanks to the guide's advice, I was able to capture a miraculous shot of the illuminations on Midosuji, and I was so moved that the cold didn't bother me at all.
ガイドさんが上手にお話して頂き、楽しめました。
オープンデッキバスからのイルミネーションの眺めは良かったです。
御堂筋のイルミネーションをガイドさんのアドバイスによって、奇跡的にシャッターを切ることができ、感激で寒さも吹っ飛びました。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Couples |
| Posted on: | 2023/12/03 |
| Activity Date: | 2023/12/02 |
Reviewed by: にけ
I used it for the first time this year. Although they provide blankets and heating pads, it was very cold. However, there were many highlights of the illuminations to enjoy from the bus, so I think it's worth experiencing at least once for those who are unsure.
今年初めて利用しました。
カイロやブランケットの配布はあるもののとても寒いですがバスで味わえるイルミネーションの見所がたくさんあったので、迷っている方は1度は経験する価値はあると思います。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Couples |
| Posted on: | 2023/12/03 |
| Activity Date: | 2023/12/02 |
Reviewed by: のん★
It was a cold day in mid-November, but with a lap blanket and a heat pack, it felt like no time at all.
The open ceiling made it impressive to see the buildings right in front of me at the station.
The street trees along Midosuji were beautifully lit with colorful illuminations, and the view from the highway was also lovely and enjoyable.
I highly recommend the night view from the double-decker bus.
11月中旬で寒い日でしたが、ひざ掛けやカイロがあり、あっという間に感じました。
天井が空いているので、駅前のビルが目の前まで迫ってきて感動しました。
御堂筋の街路樹は、色とりどりのイルミネーションでとてもきれいでしたし、高速から見下ろす景色も綺麗で楽しめました。
2階立てバスから見る夜景は、おすすめです。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Families |
| Posted on: | 2023/12/03 |
| Activity Date: | 2023/11/12 |
Reviewed by: シンガポール大好き
The weather was favorable, and it was a wonderful drive. The cold wasn't too harsh, and I didn't even need to use the hand warmers that were provided. The guide's explanations about the cityscape and the illuminations added to the enjoyment.
天気にも恵まれ、素敵なドライブでした。寒さもそれほど厳しくなく、用意されていたカイロも使うことなく、すみました。
ガイドさんの街並みとイルミネーションの解説も楽しみを増幅させてくれますよ。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Couples |
| Posted on: | 2023/12/02 |
| Activity Date: | 2023/12/01 |
Reviewed by: spica
This was my first experience like this, so my mother and I excitedly boarded the bus. I was surprised to find that we had an open-air seat on the second floor. They provided hand warmers and blankets for the cold, which was very thoughtful. Thank you!
It was so much fun to see the sparkling Christmas illuminations!
During the day, we enjoyed various views from the Aqua Liner on the river, but at night, we were able to see the same places from the bus, experiencing a different atmosphere. Additionally, I was amazed by the various views we were shown from the highway at the end. Thank you for your consideration.
There were so many illuminations unique to this season, and I had a wonderful time. Thank you very much. I am truly grateful.
このような体験は初めてなので…母娘でワクワクバスに乗り込みました。
バスのオープン席2階ということで…まずビックリしました。寒さ対策で、携帯カイロと毛布も用意されていました。ありがとうございました。
クリスマスに向けてのキラキラのイルミネーションを見ることができ、とっても楽しかったです!!
昼間は、アクアライナーで川から色々な景色を眺めましたが…夜は同じ場所をバスから眺められ…昼間とは違う様子を楽しむことができました。
また、最後にわざわざ高速道路から色々な眺めを見せていただき、驚きました。ご配慮ありがとうございました。
この時期ならではのイルミネーションが沢山みられ…とても楽しかったです。
ありがとうございました。心から感謝致します。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Families |
| Posted on: | 2023/12/01 |
| Activity Date: | 2023/11/28 |
Reviewed by: Frank
Although it was the usual scenery, traveling along Midosuji in a bus with a high ceiling gave me a perspective that felt higher than usual, making the familiar view seem more beautiful.
Additionally, the weather was nice; it was cold, but blankets and hand warmers were provided, allowing me to participate very enjoyably.
It was a luxurious time. I would like to join again next year.
いつもの景色なのに、天井吹き抜けのバスで御堂筋を通ると、視点がいつもより高くなり、同じ景色と思えない綺麗さでした。
また、天気も良く、風が冷たかったけれど、ブランケットとカイロも用意されており、とても楽しく参加することができました。
贅沢な時間でした。
また、来年も参加したいです。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Couples |
| Posted on: | 2023/11/30 |
| Activity Date: | 2023/11/29 |
Reviewed by: とも
I was very satisfied with the tour, as we were able to explore the areas around the redeveloped station and Midosuji, as well as the historic temples and the unique streets of Osaka while listening to the guide's explanations! The climax on the highway at the end was also great. I recommend preparing for the cold and heat before participating.
再開発中の駅周辺と御堂筋や、歴史ある寺群と大阪ならではの街並みの要所要所をガイドの説明を聴きながら観光でき、大満足です!最後の高速道路のクライマックスも良かった。
寒さ暑さ対策をして参加されることをお勧めします。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Couples |
| Posted on: | 2023/11/26 |
| Activity Date: | 2023/10/30 |
Reviewed by: よしき
The double-decker bus with an open roof provided an amazing sense of freedom inside. The illuminations were beautiful, and the view from the Hanshin Expressway was spectacular!
2階建てバスで屋根が開いていて開放感溢れる車内で最高でした。イルミネーションもキレイで阪神高速から見えた景色は絶景でした♪
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Couples |
| Posted on: | 2023/11/17 |
| Activity Date: | 2023/11/16 |
Reviewed by: みよ
I took a night bus to see the illuminations. The views of the North and South were, of course, very beautiful.
The guide's talk was not stiff and formal; it included humor typical of Osaka and stories from that day, making for a fun ride.
イルミネーションを見るために夜便に乗りました。
キタとミナミの景色は言うまでもなくとても綺麗でした。
ガイドの方のお話しも通り一遍の堅苦しいものじゃなく、大阪らしいユーモアとその日の出来事なども取り入れて
笑いながらの乗車でした。
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Families |
| Posted on: | 2023/11/10 |
| Activity Date: | 2023/11/09 |
Reviewed by: bittercup
I wanted to try out the OSMO Pocket 3, which is said to perform well in night scenes, so I boarded an open-deck bus to experience the Midosuji Illumination.
夜景に強いといわれるOSMO Pocket3を御堂筋イルミネーションで試してみたく、オープンデッキバスに搭乗しました。
https://youtu.be/eOyJ1iSgGAg
| Rating: | |
|---|---|
| Packages: | OSAKA SKY VISTA 特別運行便 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/11/05 |
| Activity Date: | 2023/11/04 |
Reviewed by: のぶ
Since I live in Osaka, I haven't had many opportunities to ride, but it was great to ride with my family. The return trip on the Hanshin Expressway was refreshing as well.
大阪在住ですので、なかなか乗る機会がありませんでしたが、家族で乗り良かったですよー。帰りの阪神高速も爽快でした。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Families |
| Posted on: | 2023/10/23 |
| Activity Date: | 2023/10/22 |
Reviewed by: たま姉さん
The start time, course, and the guide's explanations were all easy to understand and highly recommended. Since the weather was nice, I enjoyed it. When it looks like it might rain, rain gear is essential.
スタート時間、コース、ガイドさんの説明もわかりやすくお勧めです。気候が良かった時なので楽しめました。雨が降りそうな時は雨具必需品ですね。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Friends |
| Posted on: | 2023/10/22 |
| Activity Date: | 2023/09/30 |
Reviewed by: なまつん
I chose this because I wanted to efficiently visit various places in a short amount of time. I recommend it for those who are short on time. First, experiencing this, and then visiting the places that interest you later is also a good idea.
色んなところを短時間で効率的に見学したく選びました。時間がない方にお勧めです。まず、この体験をして、興味あるところを後から行くのもありと思います。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/21 |
| Activity Date: | 2023/09/28 |
Reviewed by: ykです
There was a bus stop in an unexpected location. If I had done a preliminary check, I would have arrived without any issues. It was great to be able to quickly explore the streets of Osaka.
思いもよらないところにのりばがあった。下見をしておけば問題なく到着できるさ。さっと大阪の街の中がまわれてよかった。
| Rating: | |
|---|---|
| Packages: | <~6/30>【北】うめだルート (13:10発) |
| Attended as: | Families |
| Posted on: | 2023/10/21 |
| Activity Date: | 2023/10/02 |
Reviewed by: 60代女子
The weather was bad, and it wasn't open, but they opened up for a moment when the rain stopped, and I was glad to experience it. The guide's explanations were clear and enjoyable, and they frequently informed us about important points. Even though we weren't on for two hours, it made me feel like I had seen all of Osaka. I highly recommend it!
天気が悪く オープンでは無かったですが
少し雨が止んだ一瞬にオープンにしてくれて 体験できて良かった~
ガイドさんの説明もわかりやすく 楽しく
こまめに要所要所を知らせてくれます
二時間も乗っていませんが 大阪市内を全て観光した気分にさせてくれます
おすすめです
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Friends |
| Posted on: | 2023/10/16 |
| Activity Date: | 2023/10/14 |
Reviewed by: えむ
I have used it in other prefectures and decided to participate because it was fun.
It's very good!
Driving on the highway feels like a roller coaster and is enjoyable.
他県でも利用したことがあり、楽しかったので参加を決めました
とても良いです!
高速道路を走るのがジェットコースターの様で楽しいです
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Families |
| Posted on: | 2023/10/14 |
| Activity Date: | 2023/09/23 |
Reviewed by: リョウタ
I learned that buildings over 200 meters cannot be constructed in the Osaka Station area because it falls within the landing route for airplanes.
I was able to see the Osaka City Hall, the Bank of Japan Osaka Branch, Daimaru Department Store, and the popular supermarket Tamate in Osaka.
Finally, driving on the highway felt like a little attraction experience.
大阪駅エリアは200Mのビルは飛行機の着陸ルートになっているから建てられない事を学べました。
大阪区役所→ 大阪の日本銀行→ 大丸百貨店→ 大阪では人気のスーパー玉手などを見る事ができました。
最後に高速道路を走ってもらえて、ちょっとしたアトラクション気分でした。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Couples |
| Posted on: | 2023/10/11 |
| Activity Date: | 2023/10/10 |
Reviewed by: ヤマガタの山ちゃん
It was certainly a first-time experience, but it was good.
1. The in-vehicle announcements during boarding, moving to seats, and the cool packs for the heat were all appreciated.
2. The explanations and announcements during the journey, including the voice, were easy to understand.
3. I think it might be difficult under road traffic laws, but if there are places where stopping is possible, I wondered if it could be arranged to stop for a few seconds to allow for sightseeing.
4. What kind of language support is available for foreign tourists?
5. Please continue to come up with various ideas, such as new courses, and think about improving services to entertain tourists.
もちろん初めての体験でしたが、よかったです、
1,乗車時の車内案内、席への移動、暑さに対する冷シップ等
2,移動時の説明、アナウンス、声も含めて解りやすかったです。
3,道路交通法上難しいと思われますが、停車可能な場所があれば
数秒でも停車して見学させられないかと思いました。
4,外国の観光客に対する言語対応はどうなっているのでしょうか?
5,いろいろ工夫していただき、新コースなど、サービス向上を考えていただ
き観光客を楽しませてください。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Friends |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/05 |
Reviewed by: ぽめすけ
Even though I live in Osaka, there were many things I learned for the first time from the guide's explanations, and I discovered places I had overlooked, making it a great experience. It was also nice to see views that regular cars can't see because the double-decker bus is taller than the sound barrier walls on the highway!
大阪に住んでいるのに、ガイドさんの説明で初めて知ったこと・見過ごしていた場所も多く、よい体験でした。
2階建てバスが高速の目隠しの壁より高いので、普通車では見れない景色も見れてよかったです!
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Friends |
| Posted on: | 2023/09/27 |
| Activity Date: | 2023/09/24 |
Reviewed by: NON
I signed up for a tour of Osaka with my elderly mother, wanting to make the most of our limited time! Riding on the cute double-decker bus while listening to an easy-to-understand and enjoyable guide made for a very meaningful experience. Both the driver and the guide were very kind, and we had a comfortable and enjoyable time. I highly recommend this for tourists with a little extra time, as well as for locals looking for conversation starters! Next time, I would like to try the northern route if I have the chance!
高齢の母と限られた時間で大阪観光をしたくて申込みました!可愛い二階建てバスに乗ったままで、名所をわかりやすく楽しいガイドを聞きながらの観光はとても有意義な時間でした。運転手さんもガイドさんもとても親切な方で快適に楽しませていただきました。少し時間が余った観光客の方、また地元の方も話のネタに是非お薦めです!
次回、機会があれば北ルートも利用したいです!
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Families |
| Posted on: | 2023/09/20 |
| Activity Date: | 2023/09/17 |
Reviewed by: あるふぁ
In about an hour, you can receive a local guide that includes the history and geography centered around the buildings along the route. Since there are no stops at photo points, those who want to take pictures might be disappointed. It started to rain along the way, and the canopy was put up, blocking the view above, but since it was after Abeno Harukas, it didn't have much impact overall. I was able to see the manual setup of the canopy, so it might have been a nice experience.
1時間で概ね、沿道の建物を中心に歴史や地形なども含め、地域のガイドを受けられます
撮影ポイントなどで停車するわけではないので、写真を撮りたいと思っている方には、不満かもしれません
途中で雨になり、天井に幌がかかり、上空の展望が望めなくなりましたが、あべのハルカス以降であったので、とりあえず、ほぼ影響なしで終えることが出来ました
手動で幌をかけるところを見れましたので、いい体験だったかもしれません
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Families |
| Posted on: | 2023/09/14 |
| Activity Date: | 2023/09/11 |
Reviewed by: きくきくちゃん
My friend came from Tokyo, and I showed them around Osaka. There were so many interesting things about Osaka. The announcements were fascinating; I learned things I didn't know before!
東京から友達がきて、大阪案内。大阪の面白さがたくさん詰まってた。アナウンスの話が、へえ〜そうなんだ知らなかったばかりで面白かった
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Friends |
| Posted on: | 2023/09/06 |
| Activity Date: | 2023/09/05 |
Reviewed by: おまんじゅう
It had been over 20 years since I last visited Osaka.
It has completely changed... I was surprised.
There was no heavy rain, and riding the bus while feeling the wind was enjoyable.
The view from high up was exceptional.
20数年ぶりの大阪でした。
すっかり様変わりして…びっくりでした。
豪雨もなく、風を切って走るバスは楽しかったです。
高いところから見る風景は格別でした。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Friends |
| Posted on: | 2023/08/29 |
| Activity Date: | 2023/08/28 |
Reviewed by: mofuzou
I was expecting it to be hot, but fortunately, the clouds happened to block the sun, so it wasn't too hot. I was really glad to have a fun and informative guide. Starting with the history of Osaka, I learned many things I didn't know, which was very helpful. Next time, I'd like to try a different route. Thank you very much.
暑いのを予想していたのですが、たまたま雲が太陽をさえぎり、それほど熱くなくてよかったです。楽しい解説付きのガイドをして頂き本当によかったです。大阪の歴史にはじまり知らないことを多々おしえて頂けたのでとてもさんこうになりました。つぎは他のルートにも乗ってみたいですね。よろしくお願いいたします。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Solo Travelers |
| Posted on: | 2023/08/20 |
| Activity Date: | 2023/08/18 |
Reviewed by: しーちゃん
Both the guide and the driver were very nice. The explanations were easy to understand and enjoyable. It was hot, but it became a wonderful memory, and the children were happy.
ガイドさんも運転手さんもとてもいい方でした。
説明もわかりやすく楽しかったです。
暑かったですが、とてもいい思い出となり子どもも喜んでいました。
| Rating: | |
|---|---|
| Packages: | <~6/30>【北】うめだルート (13:10発) |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/19 |
| Activity Date: | 2023/07/30 |
Reviewed by: ぱるる
As mentioned, we gathered at the "North Gate Building Highway Bus Terminal" at Osaka Station. However, since the highway bus terminal is quite large from one end to the other, I asked a ticket sales staff nearby, and they said, "Today it's platform 7." It might be different each time! While waiting at platform 7, about 10 minutes before the meeting time, a red double-decker bus arrived!
I told the guide my name and went to the designated seat on the second floor. It was a hot day, so I received a cooling patch. There was a mist spray from the front, but it barely reached me, who was sitting in the fourth row from the front. Since it was a tour at 4 PM in the height of summer, the west sun was intense, so I highly recommend that anyone planning to join at the same time prepare hats, towels, sunglasses, etc. Also, don't forget to stay hydrated.
The tour itself was satisfying as we were able to circle around the city of Osaka with explanations. As a first-time visitor to Osaka, I was already impressed just by seeing Dotonbori and Tsutenkaku. It really makes a difference to hear local explanations while exploring. Thank you very much!
記載どおり、大阪駅の”ノースゲートビル高速バス乗り場”で集合でした。…といっても、高速バス乗り場が端から端まで広いので(^-^; 近くにいたチケット販売の駅員さんに尋ねると、「今日は7番乗り場だよ」とのことでした。毎回違うのかもですね!7番乗り場で待っていると集合時間の10分ほど前に、赤い2階建てバスがやって来ました!
ガイドさんに名前を伝え、指定された2階の座席へ。暑い日でしたので、冷えピタくんをいただきました。前方からのミスト噴射(?)がありましたが、前から4列目だった私のもとへも届くか届かないかくらいのσ(^_^;) 真夏の16時のツアーだったので、とにかく西日がすごく、同じ時間帯に参加希望の方は、ぜひ帽子・タオル・サングラス等ご自身で準備することをおすすめします!あと、水分も忘れずに。
ツアー自体は、大阪の市街地を説明とともに一周でき、満足でした。初大阪だった私は、生道頓堀、生通天閣だけで、もう感動でした。笑 やっぱり現地の説明を聞きながら巡ることができると、なるほど〜となりますね。
ありがとうございました(^ω^)
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (16:20発) |
| Attended as: | Solo Travelers |
| Posted on: | 2023/08/08 |
| Activity Date: | 2023/08/08 |
Reviewed by: GONGON
After making the reservation, I didn't receive a response (I think I should have confirmed as well), so I called several times on the day to check, but it was always going to voicemail. The bus stop was also very difficult to find, but when I finally arrived and asked, I found out that my reservation had been accepted and that I could board, which was a relief. The bus tour was a wonderful memory.
予約した後、返信がなかったので(確認しなかった自分も悪かったと思いますが)当日確認の為に何度かお電話させて頂きましたが、常に留守電。バス乗り場も大変分かりづらく、なんとか行き着いて尋ねると予約が受け付けられていて、乗車出来ることがわかって一安心しました。バスの観光はとても良い思い出になりました。
| Rating: | |
|---|---|
| Packages: | <~6/30>【南】なんばルート (9:30発) |
| Attended as: | Friends |
| Posted on: | 2023/08/08 |
| Activity Date: | 2023/08/07 |
Reviewed by: ポン太
The visual experience was better than I expected. The auditory experience was open, so it couldn't be helped, but I wish there were individual speakers in front of the seats to make it easier to hear. As a local, I understood most of the content, but I wondered how others who came from outside would feel. It was an interesting experience.
体験して視覚は思った以上に良かったです
聴覚はオープンなので仕方がないでしょうが聞き辛く座席の前に個々のスピーカーがあればと思いました
地元人なので大体の内容はわかりましたが、他から来た人達はどうかなと思いました
面白い体験でした
| Rating: | |
|---|---|
| Packages: | <~6/30>【北】うめだルート (13:10発) |
| Attended as: | Families |
| Posted on: | 2023/08/07 |
| Activity Date: | 2023/08/06 |
Reviewed by: 令和侍
The weather was bad, but I enjoyed the Umeda course to some extent. Next time, I would like to try the Namba course.
天気が悪かったですが、梅田コースを回りそれなりに楽しめました。今度は、なんばコースを回りたいと思えました。
| Rating: | |
|---|---|
| Packages: | <~6/30>【北】うめだルート (13:10発) |
| Attended as: | Friends |
| Posted on: | 2023/07/05 |
| Activity Date: | 2023/06/08 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using VELTRA.
We apologize for the inconvenience caused despite your reservation.
We understand that you did not receive a confirmation message, and we are sorry for the trouble this has caused.
All emails from us are sent in HTML format, so depending on your email environment, they may sometimes be filtered as spam.
You can also check your reservation status from your customer My Page, so we would appreciate it if you could confirm it from the My Page link below during your next use.
Check, change, and update reservation information from My Page:
https://www.veltra.com/jp/mypage
Additionally, at VELTRA, we ask that you contact us via email to avoid any communication errors, and unfortunately, we do not have a phone support line.
Regarding the representative phone number, we only provide voicemail service outside of business hours.
We apologize for the inconvenience, but we would appreciate it if you could contact us via email from your customer My Page during your next use.
We are glad to hear that you enjoyed the bus tour on the day, despite the inconvenience caused.
We will continue to strive to provide activities that always meet your satisfaction in collaboration with the operating companies, and we hope you will use our services again in the future.
If you have any questions, please feel free to let us know.
Thank you for your continued support of VELTRA.
VELTRAをご利用いただきありがとうございます。
せっかくご予約いただいたにも関わらず、ご迷惑をおかけしましたことお詫び申し上げます。
予約確定のメッセージが届かなかったとのこと、ご不便おかけいたしました。
弊社からのメールはすべてHTML形式で送られますため、ご利用のメール環境によっては、迷惑メールとして弾かれてしまう場合があるようです。
ご予約の状況はお客様マイページからも閲覧可能ですので、次回ご利用いただく際には、下記URのマイページLよりご確認いただけますと幸いでございます。
予約の確認・変更・情報更新はマイページから
https://www.veltra.com/jp/mypage
また、ベルトラではコミュニケーションに誤りがないようメールでお問合わせをお願いしており、あいにく電話の窓口を設けておりません。
代表電話番号につきましても、営業時間外については留守番電話の対応とさせていただいております。
次回ご利用の際には、お手数ではございますが、お客様マイページよりメールにてお問合せをいただけますと幸いです。
ご迷惑をおかけしてしまいましたが、当日のバス観光はお楽しみいただけたとのこと嬉しく思います。
今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいりますので、またの機会にご利用いただけましたら幸いです。
ご不明な点などございましたら、お申し付けください。
今後ともVELTRAをよろしくお願い申し上げます。