WiFi Router Rental with Easy Airport Pick-up or Hotel Delivery in Tokyo
Overall Rating
4.65
Must have for Japan travel. Makes travel so much more seamless.
Reviewed by: E T L , 2015/06/22The WIFI portable router was waiting for me at my hotel in Kawaguchiko. Used it everywhere - on bus trips, in train, on long walks, - good coverage and signal. Search for restaurants, looked for maps and read reviews . Returning was easy. Just re-pack it - don't tear to throw the plastic bag it comes in - and fill the forms and go to any convenience store which are all over the place in Japan for delivery. I just passed it to the hotel reception to sort it out.
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| Attended as: | Couples |
| Activity Date: | 2015/06/05 |
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Excellent choice
Reviewed by: YMZ, 2015/06/20I used it for my trip to Japan. It's on and signal stayed excellent all the time. I will rent another for my daughter's next year trip. Thanks,
Thank you for liking our service. We look forward to seeing you again soon. :)
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| Attended as: | Families |
| Activity Date: | 2015/05/29 |
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no problems with pocket wifi
Reviewed by: monki, 2015/06/13I rented the pocket WiFi for two weeks and had no problems with it. It was easy to carry around. It fit in my bag or pants pocket. My smart phone and my tablet were connected to the WiFi at the same time and it worked fine.
Returning the product was easy too. The envelope is prepaid, so I just dropped it off at the front desk of the hotel. The pickup by the transit company was a few hours later. I could have dropped it off at the convenience stores, too.
I will be renting from Veltra again when I go back to Japan in Sept.
Hello monki,
Thank you for liking our service. We hope to see you again in September. :)
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/05/14 |
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First timer!
Reviewed by: Erica, 2015/06/12My husband and I are traveling in Japan. In order to prevent unwanted roaming data charges from incurring on our phone bill we decided to rent the pocket wifi. The device was delivered to our hotel on time and after opening the package it was evident that it was compact enough to fit in your pocket or a small bag. The device was on all day and provided wifi for 2 iPhones without any problems. Data service was fast and constant. We were able to stay connected for business and leisure situations. The device was very helpful. Thank you.
Erica, thank you very much for liking our service. We definitely hope to see you again next time! :)
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| Attended as: | Couples |
| Activity Date: | 2015/06/04 |
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Easy and useful!
Reviewed by: Katie, 2015/05/30The wifi was waiting for me at the hotel. Easy to set up and so handy to be able to use maps on my phone. Good battery life and simple to return. Would def use again.
Thank you for liking our service! We are glad that you enjoyed our service and we look forward to serving you again.
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/05/06 |
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Great connection
Reviewed by: Happy, 2015/05/24Strong connection, lasting battery , easy to use , return back convenient at airport .
Thank you very much for liking our service. We look forward to serving you again!
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/05/17 |
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wifi lte
Reviewed by: jane, 2015/05/02t'was great having net connection all the time!! thanx to veltra!!! gonna rent one again ..higly recommended
Thank you Jane for liking our service! We look forward to serving you again!
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| Attended as: | Friends |
| Activity Date: | 2015/04/06 |
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Perfect for Japan
Reviewed by: Andy, 2015/05/02We hired the Veltra pocket wifi for our honeymoon in Tokyo and Kyoto. It was waiting for us in our hotel when we arrived and worked perfectly on our trip. We used it constantly for using maps, subway times and places to eat and drink. I would recommend it to anyone.
Hello Andy. We are glad that you enjoyed our service and your honeymoon. We look forward to serving you again. :)
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| Attended as: | Couples |
| Activity Date: | 2015/04/07 |
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Pocket WiFi Rental from Veltra
Reviewed by: May, 2015/05/02I scrambled to get a pocket wifi rental booked 2 weeks before my trip to Japan during the height of the cherry blossom season, so I ended up looking at most, if not all, of pocket wifi rental prices for 10 days. Veltra was the only place that still had availabilities but not seeing many reviews online, I was hesitant to try it. However, Veltra ended up not only offering the lowest price for 10 days ($52 at the time I rented) but also did not charge for delivery and free returns to and from the hotel I was staying. The device worked wonderfully throughout my trip to Tokyo, Atami, Osaka, Kyoto, and Kanazawa for multiple devices, including Skype calls overseas. The device was delivered prior to my check in so I was handed the package as soon as I arrived. Very convenient and a must for freign travelers in Japan. I highly recommend Veltra.
Hello May.
We are very glad you liked our service. We hope to serve you again next to you come to Japan. :)
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| Attended as: | Families |
| Activity Date: | 2015/04/08 |
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Wifi worked great!
Reviewed by: Vivi , 2015/04/27The wifi works in all major cities. I had no problem with receiving and mailing out the wifi. I had it shipped to a residents house. I dropped it off at a local convenient store.
Thank you for liking our service! We look forward to serving you again!
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| Attended as: | Solo Travelers |
| Activity Date: | 2015/04/02 |
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Great service!
Reviewed by: Monita, 2015/04/21Good wifi services and communications! The staffs responded to our emails right away! Loved the services and will use Veltra again in the future!
Thank you for liking our service! We look forward to serving you again!
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| Attended as: | Families with Young Children |
| Activity Date: | 2015/04/13 |
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Excellent service!
Reviewed by: Kit G, 2015/03/14It was already in my room at the hotel and the signal was perfect. So convenient!
Dear Kit G,
Thank you for choosing our service.
We are glad that you were satisfied.
And we look forward to serving you again.
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| Attended as: | Friends |
| Activity Date: | 2015/02/18 |
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30/10 - 7/11 Tokyo Vaccation
Reviewed by: CSW80T, 2014/11/24WiFi was delivered to my hotel on the day of my arrival. Prompt response after I discovered that the speed was not up to standard. A new equipment was sent to my hotel the following day even though it was a weekend.
Excellent service1
Dear Ser Wah Chong,
Thank you for using our service.
I am very glad that you were satisfied with our product and our customer service.
We look forward to serving you again!
Wish you a very nice day. :)
Raymond
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| Attended as: | Families with Young Children |
| Activity Date: | 2014/10/30 |
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Pocket wifi
Reviewed by: Isabel, 2014/11/06Very easy to use! I recommend this to tourists travelling to Tokyo Japan
Thank you for choosing our suevise.It's glad to have been of help
I do hope you will come again.
Thank you very much.
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| Attended as: | Families |
| Activity Date: | 2014/11/01 |
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Excellent Wireless Connectivity
Reviewed by: BongR, 2014/08/04Rented this pocket wifi during my trip to Tokyo / Kyoto / Osaka. Very convenient and easy to use, even though the instruction is in Japanese. Speed is awesome, very fast! Recommended to those who will travel to Japan.
Many thanks for choosing our service. It is our great honor to be helpful to your trip in Japan.
Have a good day!
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| Attended as: | Friends |
| Activity Date: | 2014/07/24 |
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WLAN rent
Reviewed by: Frank , 2014/07/22Perfect WLAN
Only problem is that all descriptions are in japanese only...
Many thanks for choosing our service.
sorry for the inconvenience might have brought. we have simplified instruction in English, if you need it next time, please request in the comment and we will send it to you with the device.
Have a good day!
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| Attended as: | Solo Travelers |
| Activity Date: | 2014/07/20 |
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Excellent
Reviewed by: lilac h. , 2014/06/28Rented this pocket wifi online when I travelled to Japan. It was delivered to the hotel where I stayed during my trip. Its easy and convenient to use. I emailed customer service for some questions and they answered promptly. I had no problem using and returning it. I will consider renting again with veltra on my next travel.
Hello, Lilac.
Many thanks for choosing our service. It is our great honor to be helpful during your stay in Japan.
We will keep working on providing our customers good products and services.
Looking forward to serving you next time.
Have a wonderful day:-)
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| Attended as: | Couples |
| Activity Date: | 2014/06/07 |
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Great wifi coverage throughout Japan
Reviewed by: John Sylora, 2014/05/22We rented the pocket wifi LTE version for 15 days. Pickup scheduled at Narita Nikko Hotel worked without problems. It was fantastic. We used Viber to send photos real time to USA family and spoke many times with USA family members even on bullet train at over 100+ mph!! I used Google Maps extensively to follow train, bus, cab, walking paths throughout Japan from mountainous Hakone(near Mt. Fuji) to crowded cities like Tokyo, Nagoya, Kyoto, Osaka, Kobe etc!! It was all possible with the wifi in my coatpocket.
While shopping, I used wifi to compare prices with Amazon.com in US or look up product features on things I needed. We could even have more than 5 devices routing at the same time including Barnes and Noble Nooks, Blackberry, Android phones etc.. I even continued online course on MongoDB database using wifi. I downloaded necessary books, course material, and viewed videos provided by course without problems. It was like never leaving the USA as far as connectivity. Thanks Veltra and Pocke Wifi Rental for greatly enhancing a wonderful Japan trip!!
Hello John,
Thank you for choosing our service.
We are very glad to hear you enjoyed your trip and our service.
We are looking forward to you again.
Best Regards,
Wei
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| Attended as: | Families |
| Activity Date: | 2014/04/15 |
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Experience the Expected when you are properly connected
Reviewed by: Noli D. Bayani, 2014/05/20It was an amazing experience having this Wifi Router we have never experienced to have a gadget like this when we were in America and even in some other Asian Countries. We are currently enjoying the service. We are connected at all times and we never fail with our expectations. It was indeed an excellent service. I hope the other countries could have the same offer to us. Have a fulfilling and happy business with great service.Thank you.
Hello Noli,
Thank you for choosing our service and your kindly feedback.
We are so glad to hear you enjoyed your trip in Japan and our service.
We are looking forward to servicing you again.
Your Faithfully,
Wei
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| Attended as: | Families |
| Activity Date: | 2014/05/18 |
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Pocket wifi 4g LTE
Reviewed by: Kenji, 2014/05/10A must have, so much better than an expensive international data plan! Unlimited data delivered to your hotel, and returning is as simple as giving it back to your hotel with the return slip via ta-q-bin. Also very good for navigating and accurate gps locating using google maps or other apps, especially the japan transit app. We would be lost in the dark with out this device. Connect any devices that uses wifi. Forget about waiting to get to a hotel wifi to post pictures about your trip, do it instantly!
Hello Kenji,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Japan and our service.
We are looking forward to servicing you next time.
Best Regards,
Wei
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| Attended as: | Couples |
| Activity Date: | 2014/04/18 |
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Convenient
Reviewed by: Cyril, 2014/05/10I did not get any problems receiving it at my hotel or using it.
However the explanation to send it back is a little bit confusing.
I just went to the nearest post office and send it in the same package i received it.
Hello Cyril,
Thank you for choosing our service and your kindly feedback.
It is very important for us to improve our service.
We are sorry for confusing you, we are looking forward to servicing you again.
Your Faithfully,
Wei
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| Attended as: | Friends |
| Activity Date: | 2014/04/18 |
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Reliable and Fast Internet anywhere in Tokyo
Reviewed by: Gus, 2014/04/29Hassle free pick up from our hotel's lobby.
We stayed connected while touring around Tokyo, even inside the trains. Battery life was amazing that lasts for 1 whole day. Even though Tokyo has lots of free wifi hotspots, it is very handy to bring along your own wifi, it's not so expensive after all. Speeds come up to 30 mbps.
Hassle free return also through any convenience store.
Hello Gus,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Tokyo.
Thank you for your kindly feedback , we are looking forward to servicing you again.
Best Regards,
Wei
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| Attended as: | Families with Young Children |
| Activity Date: | 2014/04/02 |
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Pocket wifi Rental
Reviewed by: Jonathan, 2014/04/21Rented the pocket wifi for 10 days and it arrived promptly at my hotel before we arrived, picked up from the front desk, had some confusion to using it as instructions was in Japanese, approached my hotel's front desk and was told that a SIM card was needed, so I emailed Veltra and they replied quickly. The SIM card was already included just needed to on/off my device again to get it going, login details/password was also on the side of the box! Got my wifi going! Worked in subways and even when I was in Yudanaka( mountain regions). Very good pricing, just hope that some form of english instructions can be included as well. Had to pay postage to send it back, could be done at the hotel or airport. Would rent again!!!
Thanks!!
Hello Jonathan,
Thank you for choosing our service.
We are glad that you enjoyed our service.
We also appreciate for your kindly feedback, it is very important for us to improve our service.
We are looking forward to you next time.
Best Regards,
Wei
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| Attended as: | Couples |
| Activity Date: | 2014/04/06 |
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Pocket wifi
Reviewed by: Freddy, 2013/10/12Really useful and handy, the package arrive on time and easy to return
Thank you for using our service. We are glad you had a great experience with our pocket wifi device.
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| Attended as: | Solo Travelers |
| Activity Date: | 2013/09/20 |
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Thank you for using our service. We hope to see you again soon. :)