SEIBU 1 Day Pass + Nagatoro
Overall Rating
4.82
Overall trip was good
Reviewed by: Amnard R. , 2018/05/20The trip was fun, however,we need to change the voucher to actual train ticket at veltra booth which was located on the floor 1 of the station, but it is rather difficult to find, and the train officer did not aware of veltra voucher, so we spent a long time trying to find how to exchange voucher to ticket until we were almost missing the train. However, Nagator trip were overall very enjoy and recommend to those who had not tried.
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| Attended as: | Families with Young Children |
| Activity Date: | 2018/04/28 |
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Easy process
Reviewed by: Laura, 2018/03/21 It was pretty easy to get this pass though
the staff did ask me for my “my number” which is the equivalent to my Social Security number because I’m a resident in Japan. This was not listed on the website of things I needed to bring in order to pick up the pass. It’s unclear if it was a communication issue or something that should be added. As I don’t carry that document with me I told them I didn’t have it, I was still able to pick it up. Also it would be nice if I would be able to pick this pass up the day before just because it takes quite a while to get to chichibu from ikebukuro so if I were on a time crunch I don’t think I’d use it again.
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| Attended as: | Friends |
| Activity Date: | 2018/03/19 |
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Thank you for your message and using our “SEIBU 1 Day Pass + Nagatoro”.
And we apologize for making you confuse at when you pick up our pass.
When we confirm identification, we usually check the passport (or something we could check foreigners.) and booking number.
Maybe our staff wants check the booking number but because of our guide, there was a misunderstanding.
Also for the pickup date… currently we could not able to change the pickup date because of our system. But we are now considering to updating it.
Once again thank you for your message and we apologize for the inconvenience.
We look forward to seeing you again in Seibu Line.