(All Reviews) Page 2) Transfer & Travel Essentials, Tokyo tours & activities, fun things to do in Tokyo | VELTRA

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All Reviews for Transfer & Travel Essentials in Tokyo

Overall Rating

4.46 4.46 / 5

Reviews

385 reviews

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Easy pick-up/drop-off

Reviewed by: Keiko

It was super easy pick up and drop off at Narita airport. The device was small enough to fit in my purse and convenient to bring anywhere I went.
Though battery life was kind of short. I connected two devices. It was 10% by early afternoon. So I had to carry my backup battery charger which is heavy... I recommend to carry light back up battery with you.
The connectivity was not as steady as I expected. It may be the issue with SoftBank server. Sometimes very fast, sometimes super slow. Sometimes the device rebooted by itself.
Overall, I gave three stars because of the battery life and connectivity. But the cost was very reasonable and pick up/drop off was very convenient.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Solo Travelers
Posted on: 2020/02/01
Activity Date: 2020/01/07

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Enjoy the ride with Green Tomato

Reviewed by: Ponny Wo

The staff are nice and friendly. They stood with a sign once we stepped out from the terminal, we have no problem in finding them. The driver was professional, polite and drive safely. We will keep using them.

Reply from activity provider

Thank you for your review. We are working continuously working to make our service better. On your every visit we hope we can provide more better services.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2020/01/29
Activity Date: 2020/01/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Recommend

Reviewed by: Ava

We used Green Tomato as our transportation from Yokohama Cruise Port to
Haneda Inn; first time in that location, had no idea what to expect.
The company sign was clearly visible, the employees very helpful ,
greeted everyone with smiles. The boarding process was smooth.
Great service, would highly recommend

Reply from activity provider

Thank you for your review. Convenient, fast and reliable service to the customer is what we always look forward to. So, on your next visit hope we can have the chance to serve you again with far more better service.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2020/01/25
Activity Date: 2020/01/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Highly Recommend

Reviewed by: Diane

Excellent service. Representative was right at exit to greet us. Very efficient and comfortable ride to hotel in Tokyo.

Reply from activity provider

Thank you for your review. We are really glad to hear that we were able to meet your expectation. Next time in your visit, we hope we can provide far more better service.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2020/01/22
Activity Date: 2020/01/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

It was very organized and very pleasant attitude

Reviewed by: Nezam Zeineddin

Excellent service. Very organized and positive attitude. We are very satisfied with the service and certainty recommend your services to our friends

Reply from activity provider

Thank you for your review and we are really glad to hear your kind words. We hope we can serve as much as better service to your friends as well.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2020/01/22
Activity Date: 2020/01/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

As expected

Reviewed by: Peter

It.was as expected but was shorter trip than I rxpevted

Reply from activity provider

Thank you for your review. I hope you enjoyed your ride.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2020/01/22
Activity Date: 2020/01/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great service!

Reviewed by: Mr Scott

Overall great service and comfortable ride for a group of 8. Driver was waiting for us from our cruise departure and was very professional.
Only down side was the expense.
Quite an expensive outlay.

Reply from activity provider

Thank you very much for your great review Mr. Scott.
we look forward to serve you again in near future.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Families
Posted on: 2020/01/22
Activity Date: 2020/01/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

My experience

Reviewed by: Rookie

Strong WiFi, clean and comfortable van, well organized. Best to have a larger sign indicating where the pick up point is.

Reply from activity provider

Thank you for your great review Mr. Dale J. Lee.
we keep trying hard to improve our services.
Thank you and we look forward to serve you again.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Solo Travelers
Posted on: 2020/01/22
Activity Date: 2020/01/20

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Wifi router

Reviewed by: Nikki

Best travel companion! This is my second time renting a wifi-router through veltra. No problem whatsoever.

Helpful
Rating:
Packages: Airport Pick-up: 23 to 30 Days Rental Plan
Attended as: Couples
Posted on: 2020/01/11
Activity Date: 2020/01/09

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Very useful

Reviewed by: OJB

Easy pick up at Narita and drop off at Haneda. No issues with WiFi - worked easily and was fast. Would recommend having a battery pack with you as charge can go down quite quickly.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2020/01/04
Activity Date: 2019/12/15

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Tokyo Bus Tour

Reviewed by: Siddhartha

Nice njoyble journey in double decker bus at Tokyo.......had fun

Helpful
Rating:
Packages: Same day Ticke
Attended as: Families
Posted on: 2019/12/21
Activity Date: 2019/12/01

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Transfer from Yokohama Pier to Mitsui Garden Hotel

Reviewed by: Hui Tiak Tan

The transfer arrangements were very well executed. Your staff was very punctual and he could be seen with the placard from the Pier’s exit . Following my meeting with your staff, there was quick verification and politely told me to. wait for another 2 groups,
The journey was smooth and pleasant. Your driver was equally helpful。 He even helped me to unload my luggage and showed me the entrance.
Thank you for the excellent service. Keep it up!! I would definitely recommend your Company to my friends!!
Cheers!

Reply from activity provider

Thank you for your review.
We try to make our service as more convenient as we can. It is our foremost priority to come to the expectation of our customer. We are very glad to hear that we were able to reach up to your expectation.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/12/17
Activity Date: 2019/12/15

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Easy and efficient.

Reviewed by: Roslyn

Our shuttle was exactly on time out the front of hotel as stated.Very efficient and directly to terminal entrance....Very helpful as this is a fair walk from station and bags have to be dragged up a long ramp if arriving by train.
This is a group shuttle so remember if you have an early boarding time you may not be able to take advantage of it,as was our case.

Reply from activity provider

Thank you for your review. Regarding to the early boarding time, we are working on these matter and hope in near future you can enjoy our shuttle fully even if the pickup is early.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/12/07
Activity Date: 2019/11/12

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle service from Yokohama cruise port to hotel in Tokyo

Reviewed by: Catherine M

Would highly recommend this company. I organized this shuttle from Canada and was really impressed with the service. They had a table in the terminal and were very easy to locate. Everyone spoke English (our Japanese was limited...) Would I do it again? Absolutely!!!

Reply from activity provider

Thank you for your review. We are very glad to hear that you had a wonderful time with us. On your next visit we hope we can provide more better service.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/12/03
Activity Date: 2019/09/18

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Coverage everywhere, with excellent battery life

Reviewed by: Augeydoggy

The only negative was finding the vendor in Narita! Once done, it was easy to get going and two of us used it extensively for 28 days covering lots of Japan. Besides seeming to work as well as any other pocket wifi, the fixed price for our time period was fantastic. Drop off was at Haneda, and much simpler than the pickup!

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/12/02
Activity Date: 2019/09/27

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

WiFi router

Reviewed by: Roger

The router worked really well the whole time we were in Japan and made things a lot easier as always had WiFi internet backup. Delivery to our hotel and the return all went effortlessly and very efficient. Definitely recommend to anyone

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/12/01
Activity Date: 2019/10/11

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good coverage!

Reviewed by: S. KOBAYASHI

It was great! Good coverage in the most of place I had visited. I will recommend for people who stay longer than 10 day or longer! Very inexpensive.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Families
Posted on: 2019/11/18
Activity Date: 2019/10/23

Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Very Efficient Transfer

Reviewed by: Marie

Driver came exactly on time. Helped with our luggage, drove carefully and dropped us off at the correct place. Great service.

Reply from activity provider

Dear Marie,

Thank you very much for choosing our service and review.
We are very glad to hear that we were able to give you a good experience.
We look forward to serving you in Future.

Best Regards,
Aravinda
Sales staff
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Haneda Airport) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/11/13
Activity Date: 2019/11/11

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Exactly As Expected

Reviewed by: UStraveler

Was able to obtain the router with little hassle, easy location for pick up. Had some issues using it on the Shinkansen but was able to log on to the free wifi available on the bullet trains. Would recommend. Much cheaper than other options seen online.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/11/12
Activity Date: 2019/10/14

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good choice

Reviewed by: PSG1

Good experience overall with easy pick-up and smooth usage - went to some more remote regions and it worked very well.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/11/11
Activity Date: 2019/10/18

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Veltra Difficult to work with

Reviewed by: Mary J

Needed to change reservation to “from cruise port to hotel” due to travel changes caused by Hurricane Hagibis. Veltra insisted that a change could not be made, only a cancellation (at 100 percent charge) and rebooking (at 100 percent charge yet again). After some negotiations they refunded 50 percent. Veltra is the only provider I used during the trip that did not refund 100 percent due to Hurricane travel disruptions. Buyer beware.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2019/11/10
Activity Date: 2019/10/15

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Very good!

Reviewed by: Isabel

It works very well. We had to rearrange our trip because of the typhoon and we needed to change our WiFi router reservation. The staff helped us very quickly and with no additional costs.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Friends
Posted on: 2019/11/09
Activity Date: 2019/10/14

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great driver and car.

Reviewed by: APW

Driver and car was great.
Smooth ride once we really got going to the Port.
Problem:
We were the 2nd of the pickups.
Everything here was perfect.
The problem occurred with the 3rd and final pickup.
They were a no-show and we, the other passenger and driver waited for almost 30 mins before it was found that they were not coming.
There should have been better communications as not to allow this.
We felt bad for this very nice driver as her shifted our baggage to make room for the expected ones who ending up being no-shows.

Reply from activity provider

Thank you for your review. We try to contact customer by sending fax voucher to all the customer who are boarding cruise. Unless we get the cancellation from the customer them self the booking remains active. We deeply apologize as you had to wait for 30 min. We will work on these types of case and try to sort it out. Thank you for understanding.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/11/09
Activity Date: 2019/10/15

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Always good perfect time, great ride .

Reviewed by: Walter Boschet

As I expected the driver pick us at the right time we had a lovely trip to Yokohama Port .Very trusted company is the second time and is perfect .

Reply from activity provider

Thank you for your review. We are very glad to hear we were up to your expectation. On your every visit to Japan we hope we can fulfill your expectation and hope we can provide more better service.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/11/09
Activity Date: 2019/10/15

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle from Hotel in Toyko to cruise port Yokohama

Reviewed by: Helen Tassie

Good service, picked up on time no issues placed out bags on bus and removed them off at the port, Took us right to the door of the check in area at the port.

Reply from activity provider

Thank you for your review. We are really glad to hear that we were able to satisfy you. On your next visit i hope we can provide more greater service.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2019/11/04
Activity Date: 2019/08/23

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Outstanding!

Reviewed by: Ron

Outstanding performance. Right outside the departure area, beautiful car delivered us directly to the hotel.

Reply from activity provider

Thank you for your review. We are very glad to hear that you had a good experience with us. In your
next visit, we look forward to provide you service again.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/09/20
Activity Date: 2019/09/18

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Yokohama Cruise Port Shuttle

Reviewed by: charlene

Driver was very polite and service was exceptional; highly recommend

Reply from activity provider

Thank you for your review.
We hope you had a great time in Japan.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2019/09/09
Activity Date: 2018/12/07

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Everything went smoothly, would recommend.

Reviewed by: Magdalena

Everything went smoothly, device is foolproof, 3 devices connected, lasted for 7-8 hours. Once I had to remove battery beacause it froze, but thanks to manual provided - it wasn't a problem. Would recommend. I've stayed in Japan for 3 weeks, so I feel that the renting price was a bargain. Pickup point at Narita was little hard to find, but after few days in Japan I've learned that it's a part of adventure (Tokyo Station, I'm looking at you :-)))

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Families
Posted on: 2019/09/02
Activity Date: 2019/08/11

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

I will forever be their client

Reviewed by: Paula

Beyond my expectations, excellent customer service, professional and I am so happy for their service. I made mistake on the reservation and the customer service tracked me down while I was already at the airport boarding has no access to the computer to correct my mistake. She went above and beyond to help.

Upon arrival easily spotted the agent have already waited for me, driver had white gloves, excellent clean neatly uniform and excellent driving skills.

I will forever be asking for their help and services for all my future trips.

Thank you very much you all are amazing

Paula

Reply from activity provider

Dear Paula,
Thank you very much for your great review.
we are glad to hear that you enjoyed your trip to Tokyo.
we look forward to serving you again in Future.

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Solo Travelers
Posted on: 2019/09/01
Activity Date: 2019/08/30

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

They did everything they said they would.

Reviewed by: John Reid

Being met off the plane was excellent. There was a clear sign showing my name and we did not have to wait long for the mini-bus to depart. We went to one other hotel before ours.

For going home, we were picked up at 4.45 and there was no-one else in the mini-bus. All went well except that we arrived at the airport about an hour before the check-in opened and all the shops were still shut. It would have been better to have been collected a bit later.

Reply from activity provider

Thank you for your review. I hope you enjoyed your holiday in Japan. About being early, we deeply apologize for the inconvenience. We are currently working on that matter to prevent such cases in future.

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2019/08/25
Activity Date: 2019/07/31