Reviewed by: Keiko
It was super easy pick up and drop off at Narita airport. The device was small enough to fit in my purse and convenient to bring anywhere I went.
Though battery life was kind of short. I connected two devices. It was 10% by early afternoon. So I had to carry my backup battery charger which is heavy... I recommend to carry light back up battery with you.
The connectivity was not as steady as I expected. It may be the issue with SoftBank server. Sometimes very fast, sometimes super slow. Sometimes the device rebooted by itself.
Overall, I gave three stars because of the battery life and connectivity. But the cost was very reasonable and pick up/drop off was very convenient.
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Packages: | 11 to 30 Day Plan |
Attended as: | Solo Travelers |
Posted on: | 2020/02/01 |
Activity Date: | 2020/01/07 |
Reviewed by: Ponny Wo
The staff are nice and friendly. They stood with a sign once we stepped out from the terminal, we have no problem in finding them. The driver was professional, polite and drive safely. We will keep using them.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2020/01/29 |
Activity Date: | 2020/01/20 |
Reviewed by: Ava
We used Green Tomato as our transportation from Yokohama Cruise Port to
Haneda Inn; first time in that location, had no idea what to expect.
The company sign was clearly visible, the employees very helpful ,
greeted everyone with smiles. The boarding process was smooth.
Great service, would highly recommend
Thank you for your review. Convenient, fast and reliable service to the customer is what we always look forward to. So, on your next visit hope we can have the chance to serve you again with far more better service.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Friends |
Posted on: | 2020/01/25 |
Activity Date: | 2020/01/20 |
Reviewed by: Diane
Excellent service. Representative was right at exit to greet us. Very efficient and comfortable ride to hotel in Tokyo.
Thank you for your review. We are really glad to hear that we were able to meet your expectation. Next time in your visit, we hope we can provide far more better service.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Friends |
Posted on: | 2020/01/22 |
Activity Date: | 2020/01/20 |
Reviewed by: Nezam Zeineddin
Excellent service. Very organized and positive attitude. We are very satisfied with the service and certainty recommend your services to our friends
Thank you for your review and we are really glad to hear your kind words. We hope we can serve as much as better service to your friends as well.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2020/01/22 |
Activity Date: | 2020/01/20 |
Reviewed by: Peter
It.was as expected but was shorter trip than I rxpevted
Thank you for your review. I hope you enjoyed your ride.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2020/01/22 |
Activity Date: | 2020/01/20 |
Reviewed by: Mr Scott
Overall great service and comfortable ride for a group of 8. Driver was waiting for us from our cruise departure and was very professional.
Only down side was the expense.
Quite an expensive outlay.
Thank you very much for your great review Mr. Scott.
we look forward to serve you again in near future.
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Families |
Posted on: | 2020/01/22 |
Activity Date: | 2020/01/20 |
Reviewed by: Rookie
Strong WiFi, clean and comfortable van, well organized. Best to have a larger sign indicating where the pick up point is.
Thank you for your great review Mr. Dale J. Lee.
we keep trying hard to improve our services.
Thank you and we look forward to serve you again.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2020/01/22 |
Activity Date: | 2020/01/20 |
Reviewed by: Nikki
Best travel companion! This is my second time renting a wifi-router through veltra. No problem whatsoever.
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Packages: | Airport Pick-up: 23 to 30 Days Rental Plan |
Attended as: | Couples |
Posted on: | 2020/01/11 |
Activity Date: | 2020/01/09 |
Reviewed by: OJB
Easy pick up at Narita and drop off at Haneda. No issues with WiFi - worked easily and was fast. Would recommend having a battery pack with you as charge can go down quite quickly.
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Packages: | 11 to 30 Day Plan |
Attended as: | Couples |
Posted on: | 2020/01/04 |
Activity Date: | 2019/12/15 |
Reviewed by: Siddhartha
Nice njoyble journey in double decker bus at Tokyo.......had fun
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Packages: | Same day Ticke |
Attended as: | Families |
Posted on: | 2019/12/21 |
Activity Date: | 2019/12/01 |
Reviewed by: Hui Tiak Tan
The transfer arrangements were very well executed. Your staff was very punctual and he could be seen with the placard from the Pier’s exit . Following my meeting with your staff, there was quick verification and politely told me to. wait for another 2 groups,
The journey was smooth and pleasant. Your driver was equally helpful。 He even helped me to unload my luggage and showed me the entrance.
Thank you for the excellent service. Keep it up!! I would definitely recommend your Company to my friends!!
Cheers!
Thank you for your review.
We try to make our service as more convenient as we can. It is our foremost priority to come to the expectation of our customer. We are very glad to hear that we were able to reach up to your expectation.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2019/12/17 |
Activity Date: | 2019/12/15 |
Reviewed by: Roslyn
Our shuttle was exactly on time out the front of hotel as stated.Very efficient and directly to terminal entrance....Very helpful as this is a fair walk from station and bags have to be dragged up a long ramp if arriving by train.
This is a group shuttle so remember if you have an early boarding time you may not be able to take advantage of it,as was our case.
Thank you for your review. Regarding to the early boarding time, we are working on these matter and hope in near future you can enjoy our shuttle fully even if the pickup is early.
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2019/12/07 |
Activity Date: | 2019/11/12 |
Reviewed by: Catherine M
Would highly recommend this company. I organized this shuttle from Canada and was really impressed with the service. They had a table in the terminal and were very easy to locate. Everyone spoke English (our Japanese was limited...) Would I do it again? Absolutely!!!
Thank you for your review. We are very glad to hear that you had a wonderful time with us. On your next visit we hope we can provide more better service.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2019/12/03 |
Activity Date: | 2019/09/18 |
Reviewed by: Augeydoggy
The only negative was finding the vendor in Narita! Once done, it was easy to get going and two of us used it extensively for 28 days covering lots of Japan. Besides seeming to work as well as any other pocket wifi, the fixed price for our time period was fantastic. Drop off was at Haneda, and much simpler than the pickup!
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Couples |
Posted on: | 2019/12/02 |
Activity Date: | 2019/09/27 |
Reviewed by: Roger
The router worked really well the whole time we were in Japan and made things a lot easier as always had WiFi internet backup. Delivery to our hotel and the return all went effortlessly and very efficient. Definitely recommend to anyone
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Couples |
Posted on: | 2019/12/01 |
Activity Date: | 2019/10/11 |
Reviewed by: S. KOBAYASHI
It was great! Good coverage in the most of place I had visited. I will recommend for people who stay longer than 10 day or longer! Very inexpensive.
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Families |
Posted on: | 2019/11/18 |
Activity Date: | 2019/10/23 |
Reviewed by: Marie
Driver came exactly on time. Helped with our luggage, drove carefully and dropped us off at the correct place. Great service.
Dear Marie,
Thank you very much for choosing our service and review.
We are very glad to hear that we were able to give you a good experience.
We look forward to serving you in Future.
Best Regards,
Aravinda
Sales staff
GREEN TOMATO
Rating: | |
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Packages: | One-way (To Haneda Airport) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2019/11/13 |
Activity Date: | 2019/11/11 |
Reviewed by: UStraveler
Was able to obtain the router with little hassle, easy location for pick up. Had some issues using it on the Shinkansen but was able to log on to the free wifi available on the bullet trains. Would recommend. Much cheaper than other options seen online.
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Couples |
Posted on: | 2019/11/12 |
Activity Date: | 2019/10/14 |
Reviewed by: PSG1
Good experience overall with easy pick-up and smooth usage - went to some more remote regions and it worked very well.
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Couples |
Posted on: | 2019/11/11 |
Activity Date: | 2019/10/18 |
Reviewed by: Mary J
Needed to change reservation to “from cruise port to hotel” due to travel changes caused by Hurricane Hagibis. Veltra insisted that a change could not be made, only a cancellation (at 100 percent charge) and rebooking (at 100 percent charge yet again). After some negotiations they refunded 50 percent. Veltra is the only provider I used during the trip that did not refund 100 percent due to Hurricane travel disruptions. Buyer beware.
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Friends |
Posted on: | 2019/11/10 |
Activity Date: | 2019/10/15 |
Reviewed by: Isabel
It works very well. We had to rearrange our trip because of the typhoon and we needed to change our WiFi router reservation. The staff helped us very quickly and with no additional costs.
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Friends |
Posted on: | 2019/11/09 |
Activity Date: | 2019/10/14 |
Reviewed by: APW
Driver and car was great.
Smooth ride once we really got going to the Port.
Problem:
We were the 2nd of the pickups.
Everything here was perfect.
The problem occurred with the 3rd and final pickup.
They were a no-show and we, the other passenger and driver waited for almost 30 mins before it was found that they were not coming.
There should have been better communications as not to allow this.
We felt bad for this very nice driver as her shifted our baggage to make room for the expected ones who ending up being no-shows.
Thank you for your review. We try to contact customer by sending fax voucher to all the customer who are boarding cruise. Unless we get the cancellation from the customer them self the booking remains active. We deeply apologize as you had to wait for 30 min. We will work on these types of case and try to sort it out. Thank you for understanding.
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2019/11/09 |
Activity Date: | 2019/10/15 |
Reviewed by: Walter Boschet
As I expected the driver pick us at the right time we had a lovely trip to Yokohama Port .Very trusted company is the second time and is perfect .
Thank you for your review. We are very glad to hear we were up to your expectation. On your every visit to Japan we hope we can fulfill your expectation and hope we can provide more better service.
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2019/11/09 |
Activity Date: | 2019/10/15 |
Reviewed by: Helen Tassie
Good service, picked up on time no issues placed out bags on bus and removed them off at the port, Took us right to the door of the check in area at the port.
Thank you for your review. We are really glad to hear that we were able to satisfy you. On your next visit i hope we can provide more greater service.
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Friends |
Posted on: | 2019/11/04 |
Activity Date: | 2019/08/23 |
Reviewed by: Ron
Outstanding performance. Right outside the departure area, beautiful car delivered us directly to the hotel.
Thank you for your review. We are very glad to hear that you had a good experience with us. In your
next visit, we look forward to provide you service again.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2019/09/20 |
Activity Date: | 2019/09/18 |
Reviewed by: charlene
Driver was very polite and service was exceptional; highly recommend
Thank you for your review.
We hope you had a great time in Japan.
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Friends |
Posted on: | 2019/09/09 |
Activity Date: | 2018/12/07 |
Reviewed by: Magdalena
Everything went smoothly, device is foolproof, 3 devices connected, lasted for 7-8 hours. Once I had to remove battery beacause it froze, but thanks to manual provided - it wasn't a problem. Would recommend. I've stayed in Japan for 3 weeks, so I feel that the renting price was a bargain. Pickup point at Narita was little hard to find, but after few days in Japan I've learned that it's a part of adventure (Tokyo Station, I'm looking at you :-)))
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Families |
Posted on: | 2019/09/02 |
Activity Date: | 2019/08/11 |
Reviewed by: Paula
Beyond my expectations, excellent customer service, professional and I am so happy for their service. I made mistake on the reservation and the customer service tracked me down while I was already at the airport boarding has no access to the computer to correct my mistake. She went above and beyond to help.
Upon arrival easily spotted the agent have already waited for me, driver had white gloves, excellent clean neatly uniform and excellent driving skills.
I will forever be asking for their help and services for all my future trips.
Thank you very much you all are amazing
Paula
Dear Paula,
Thank you very much for your great review.
we are glad to hear that you enjoyed your trip to Tokyo.
we look forward to serving you again in Future.
Rating: | |
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Packages: | Shuttle From Narita Airport - Shared Ride |
Attended as: | Solo Travelers |
Posted on: | 2019/09/01 |
Activity Date: | 2019/08/30 |
Reviewed by: John Reid
Being met off the plane was excellent. There was a clear sign showing my name and we did not have to wait long for the mini-bus to depart. We went to one other hotel before ours.
For going home, we were picked up at 4.45 and there was no-one else in the mini-bus. All went well except that we arrived at the airport about an hour before the check-in opened and all the shops were still shut. It would have been better to have been collected a bit later.
Thank you for your review. I hope you enjoyed your holiday in Japan. About being early, we deeply apologize for the inconvenience. We are currently working on that matter to prevent such cases in future.
Rating: | |
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Packages: | Shuttle From Narita Airport - Shared Ride |
Attended as: | Couples |
Posted on: | 2019/08/25 |
Activity Date: | 2019/07/31 |
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Thank you for your review. We are working continuously working to make our service better. On your every visit we hope we can provide more better services.