Reviewed by: Chel-C
Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!
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Packages: | One-way (To Haneda Airport) Chartered Shuttle from Hotel |
Attended as: | Families |
Posted on: | 2018/07/19 |
Activity Date: | 2018/07/12 |
Reviewed by: Priyanka B.
Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/07/15 |
Activity Date: | 2018/07/13 |
Reviewed by: Kerry
Forget about struggling with heavy suitcases whilst negotiating swarming train station crowds. Avoid the high costs of a taxi transfer. The Green Tomato door-to-door shared ride service saved me from the stress associated with navigating an unfamiliar route with a needy companion and cumbersome luggage. Upon disembarking a cruise ship, I had no difficulty locating the Green Tomato desk within the port building. Soon after, a small number of passengers were transported in comfort from the carpark below the arrival hall to their Tokyo destinations. The train may less expensive but, for ease, comfort and a stress-free transfer, I highly recommend this service.
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2018/07/05 |
Activity Date: | 2018/07/03 |
Reviewed by: Teong Lim
VERY GOOD SERVICE! The driver was very courteous, helpful and friendly.
We will use this service again in the future.
Dear Teong Lima,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
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Packages: | Shuttle To Narita Airport - Shared Ride |
Attended as: | Couples |
Posted on: | 2018/06/28 |
Activity Date: | 2018/06/22 |
Reviewed by: Tokyo Time
This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/06/28 |
Activity Date: | 2018/06/26 |
Reviewed by: Varzavand Debara
It's a good service if you are short on time but want to experience Tokyo.
The staff was helpful and the service started promptly.
The issue I faced was, the audio commentary and the location I was viewing was different.
If this could be coordinated, it would be worth it.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/20 |
Reviewed by: Toby
Easy to use. Once on it, connect and enter password - you are good to go!
Either get one from the airport or your can ask them to send to your hotel.
You wont regret it!
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Packages: | 4 Day Plan |
Attended as: | Couples |
Posted on: | 2018/06/22 |
Activity Date: | 2018/06/18 |
Reviewed by: Thomas
see most of the city, with excellent commentary and history. Helpfull staff.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2018/06/17 |
Activity Date: | 2018/06/15 |
Reviewed by: しんちゃん
3つのコース全て乗車し、効率的に東京観光出来るので、私にとってはとてもよい乗車券でした。
途中下車出来るので、自分が行きたい場所で乗り降り出来るので、予め時刻表を確認する事で、いろいろな場所を楽しむ事が出来ました。
次の東京観光の時にも、利用しようと思います。
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Packages: | 1日(24時間)券<~10/31> |
Attended as: | Solo Travelers |
Posted on: | 2018/06/09 |
Activity Date: | 2018/06/02 |
Reviewed by: Bee
As mentioned, this was an interesting tour round the centre of Tokyo, with the ability to get on and off the open-topped bus at points of interest.
On the Roppongi/Odaiba route, before Tokyo Teleport, however, there are only three buses per day, meaning you'd need to spend quite a long time at e.g. Roppongi Hills. At or after Tokyo Teleport, the route coincides with the Odaiba-only route, so you can change between buses, meaning the gap between buses is only an hour and a half or so.
It was a strong sunshine/30C day this week, so future travellers are strongly advised to check the weather, and to take hats and sunscreen.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Friends |
Posted on: | 2018/05/24 |
Activity Date: | 2018/05/22 |
Reviewed by: FamilyBonding
Veltra staff made things easier for us. It was a wonderful trip afterwards because it started off right.
Thank you for your review. Please, come again!
Best Regards
Green Tomato
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Packages: | Shuttle From Narita Airport - Shared Ride |
Attended as: | Families |
Posted on: | 2018/05/21 |
Activity Date: | 2018/05/19 |
Reviewed by: アルビン
30分単位でバスがこれば良いなと思います。
I think it would be better if the bus arrives every 30 mins.
Rating: | |
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Friends |
Posted on: | 2018/05/21 |
Activity Date: | 2018/04/26 |
Reviewed by: Narita traveler
Agent meet me to locate the shuttle. Very fast and convenient.
Thank you for your review! We hope you had a pleasant trip. Please, come again!
Best Regards,
Green Tomato
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Packages: | Shuttle From Narita Airport - Shared Ride |
Attended as: | Couples |
Posted on: | 2018/05/19 |
Activity Date: | 2018/04/23 |
Reviewed by: AWong
The green tomatoes rep was at the exit waiting with green tomatoes sign, as we came through after disembarkation, all went smoothly. Check in was fast. waiting time at hall was about 20 mins but that's fine as plenty of seats. The vehicle was in good condition, driver was courteous and helpful. He also put away our luggage. it was a long ride but I arrived safely at my hotel about 2.5hrs after leaving the cruise. Will use the service again. Thank you.
Dear AWong, thank you for your review. We hope you had a pleasant trip. Please, come again!
Best Regards,
Green Tomato
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2018/05/19 |
Activity Date: | 2018/04/28 |
Reviewed by: merryl
we were picked up on time. it was a smooth ride and efficient. it was pleasant
Thank you rating our service. We hope you had a pleasant trip.
Please, come again!
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Friends |
Posted on: | 2018/05/13 |
Activity Date: | 2018/04/20 |
Reviewed by: Denise McLennan
Confirmation the day we arrived at our motel in Japan. Pick up was on time and easy ride to airport. Very reliable and would recommend them for any transfer either from a cruise ship port or to airport. Tours are well ran also .
Dear Denise McLennan, thank you for rating us. We hope you had a pleasant trip.
Please, come again!
Rating: | |
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Packages: | One-way (To Haneda Airport) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2018/05/12 |
Activity Date: | 2018/04/16 |
Reviewed by: Ken L.
we used this shuttle from the Yokohama port to our hotel in Shinjuku. The shuttle was available very shortly after disembarking the ship. The Green Tomato employees were waiting in the terminal building. After a short wait we were checked in and taken on a very short walk to our bus. The van was clean and comfortable, driver was very courteous. I would definitely recommend.
Dear Ken L.,
We are truly happy you liked our service. Please, come again!
Best Regards,
Green Tomato
Rating: | |
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2018/05/07 |
Activity Date: | 2018/04/13 |
Reviewed by: Helen Hayes
This shuttle service from our Hotel in Shinjuku Tokyo to Yokohama Cruise Port terminal was the best thing out. As the journey took 90mins being picked up from the hotel and travelling in a comfy coach made this so wonderful - no stress!! The only problem was that they needed to set their pick up times better, to reduce the waiting time at the hotel.
Dear Helen Hayes,
Thank you for you kind words. We hope we will be able to improve our timings to fit the expectations in the future.
Best Regards,
Green Tomato
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2018/05/06 |
Activity Date: | 2018/04/13 |
Reviewed by: May
Picked up from our hotel. Luggage taken cared of. Driver very nice and a safe driver.
Dear May,
Thank you for your kind words.
We hope you enjoyed your stay. Please, come again!
Best Regards,
Green Tomato
Rating: | |
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Packages: | Shuttle To Narita Airport - Shared Ride |
Attended as: | Families |
Posted on: | 2018/05/05 |
Activity Date: | 2018/05/02 |
Reviewed by: Denise McLennan
Was worried about booking a transfer on the net for a different country but there was no problems. Everything went smoothly and professional. Would recommend this company.
Dear Denise McLennan,
Thank you for your kind review.
We hope you enjoyed your trip. Please, come again!
Best Regards,
Green Tomato
Rating: | |
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2018/05/05 |
Activity Date: | 2018/04/13 |
Reviewed by: Neville
The shuttle was a good experience. A little more explanation is needed so you can understand how everything works. Our waiting time was minimal.
We were dropped right outside our hotel. Overall a very good exerience.
Rating: | |
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Friends |
Posted on: | 2018/05/05 |
Activity Date: | 2018/04/13 |
Reviewed by: Bosco
We didn’t receive the WiFi on time so I email to veltra. They send me another WiFi for free. We ended up three WiFi from original order and extra one.
Thank you for quick support.
Rating: | |
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Packages: | 8 Day Plan |
Attended as: | Families with Young Children |
Posted on: | 2018/05/05 |
Activity Date: | 2018/04/13 |
Reviewed by: Helen
Was a hassle free pickup and dropoff experience, especially as it was in a Non English speaking nation.
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2018/05/03 |
Activity Date: | 2018/04/13 |
Reviewed by: Mike
Picked up on time. Comfortable journey. Friendly staff.
Dear Mike,
Thank you for your kind words. Please, come again!
Best Regards,
Green Tomato
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2018/05/02 |
Activity Date: | 2018/04/20 |
Reviewed by: Justin
Pocket wifi was in my hotel room when I arrived. Super fast and reliable. I am so thankful for this outstanding service. Battery lasts all day with all day use. I have been walking around Tokyo with no connection issues. Thanks!
Rating: | |
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Packages: | 11 to 30 Day Plan |
Attended as: | Solo Travelers |
Posted on: | 2018/04/28 |
Activity Date: | 2018/04/26 |
Reviewed by: amb
Not enough stops, not enough pick-up points.
English narrative was good.
Rating: | |
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Friends |
Posted on: | 2018/04/23 |
Activity Date: | 2018/03/29 |
Reviewed by: Brian Hodges
Picked us up on time, in a bus big enough for our stuff, and safely got us to the Port with plenty of time to check in.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Couples |
Posted on: | 2018/04/23 |
Activity Date: | 2018/04/20 |
Reviewed by: RITA L OSBORN
WE returned our tickets, as it was inconvenient to use , it was raining and we were too tired.
Rating: | |
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Couples |
Posted on: | 2018/04/20 |
Activity Date: | 2018/04/13 |
Reviewed by: RITA L OSBORN
The car arrived on time. The driver was courteous and the car was clean and comfortable. The Hotel Staff Fare welled us, politely.
After picking up one more client, in the centre of Tokyo, we went straight to the airport. Fast, efficient and friendly service, all the way.
HAPPY to Recommend.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
Rating: | |
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Packages: | Shuttle To Narita Airport - Shared Ride |
Attended as: | Couples |
Posted on: | 2018/04/20 |
Activity Date: | 2018/04/17 |
Reviewed by: Malek
Good way to explore Tokyo City. It was raining but covers on our bus is inoperable
Rating: | |
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Couples |
Posted on: | 2018/04/19 |
Activity Date: | 2018/04/17 |
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Reply from activity provider
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Dear Kerry
We appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO