Reviewed by: Leeanne
Everything went smoothly from the moment we left the customs area and arriving at our hotel. The guide was there to greet us and the van for the transfer was extremely comfortable and clean. Great experience .
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Packages: | One-way (From Haneda Airport) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2018/04/18 |
Activity Date: | 2018/04/16 |
Reviewed by: Alexander,Ukraine
It is worse than a similar service in Hong Kong by three criteria:
1) Flexibility for Hop-On and Off users
Purple and Red paths differ only by 3 stations. A short (3-stops) Purple extension to the Red one would be a better option for covering all sites.
2) Usage as an all-weather carrier from point A to point B.
No sitting places on the lower deck is a serious disadvantage on rainy or too sunny days.
3) No Russian language in the list. Adding this option is cheap and will draw more customers from CIS countries like myself (My wife does not speak English and I had to translate for her)
4) The good news is that Tokyo service is organized better than that in Kyoto :)
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Couples |
Posted on: | 2018/04/18 |
Activity Date: | 2018/04/16 |
Reviewed by: Jules
Easy access and close to all main attractions; child friendly which was a bonus
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families with Young Children |
Posted on: | 2018/04/15 |
Activity Date: | 2018/04/07 |
Reviewed by: Maxine
Having to line up for 45min at the ticket office to redeem our prepaid voucher when unreserved people could purchase tickets 15 mins before was frustrating to say the least. Not enough buses, had to wait over an hour for the next bus only to wait in line again for people who had not purchased their tickets. The audio recording stopped half way through the description and was often out of sync with the locations.
If your interested in historic or cultural sights and information, don’t waste your time and money on this tour.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Couples |
Posted on: | 2018/04/02 |
Activity Date: | 2018/03/31 |
Reviewed by: Monique
My family and I enjoyed the tour, it was informative and so much to see and take in...
I liked the audio narration option on the tour, it was presented in English
I would recommend the tour and to arrive as early as possible, furthermore it leaves the option of going back to explore further by using the “ hop on and off “ option...
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/03/30 |
Activity Date: | 2018/03/28 |
Reviewed by: Myles
We found this tour to be well worth the money. It was easy to exchange the online voucher at the office and immediately catch the purple line. The purple line was significantly more interesting than the blue line, but both were worth it. This was an effective way to get around Tokyo and see many beautiful areas. Highly recommend.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Couples |
Posted on: | 2018/03/25 |
Activity Date: | 2018/03/23 |
Reviewed by: Gill
Too few stops. Need to increase stops for places of interest
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families with Young Children |
Posted on: | 2018/03/21 |
Activity Date: | 2018/03/19 |
Reviewed by: Ella
This is definitely a great way to start your tour in Tokyo. The bus ride over the bridge to Tokyo Bay is exhilarating! Just make sure you sit all the way at the front because the wind on the high way is no joke. There are multiple buses so if you want to see more stuff you can easily switch. The price is about the same if you were to take the underground metro, but you get a guided tour instead on the bus! Thanks for a great experience!!
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2018/03/15 |
Activity Date: | 2018/03/13 |
Reviewed by: Josh
Easy to buy tickets and very friendly staff, but the audio guide was really uninteresting, almost boring. Often landmarks were discussed after they had already passed out of view. Stops are spaced very far apart, and not necessarily where you would want to get off. It's a reasonable way to spend a sunny day but expect to take the subway to get where you want to go.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Couples |
Posted on: | 2018/03/15 |
Activity Date: | 2018/03/13 |
Reviewed by: David
2nd time using this portable router in Japan. It worked flawlessly and the pickup and return were easy.
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Packages: | 5 Day Plan |
Attended as: | Solo Travelers |
Posted on: | 2018/03/14 |
Activity Date: | 2018/02/12 |
Reviewed by: Callum B
This was one of the better hop on/off bus tours I did in Japan. The timetables were fairly good and there was a good number of stops. Staff were all very friendly and well informed about the bus routes. I recommend doing both blue and purple routes.
On the blue route most people only get off at Tokyo Skytree and it is worth it. However, the next bus is in an hour and then 1.5hrs (2.5hrs from when I got off). I just about managed to get back down within an hour because I bought a fast lane ticket at double the price, because I didn't want to spend 2.5hrs at the one spot.
As they only accepted a printed ticket from their office it meant finding Veltra office. However, I wasted a bit of time in the morning finding Veltra. I eventually found it when I asked Sky Bus Tours office where Veltra was and they said "that's us" - don't know how I was suppose to know that. So you should google map search Sky tours not Veltra.
The most annoying thing about the tour was the timing of the guide audio; it was either interrupted by the next location fact or it'd say "look to your left and you'll see..." and it was nowhere in site. I think this could be resolved if the driver went slower. Alternatively, investment in a better audio system would be ideal judging from other people's reviews.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2018/02/21 |
Activity Date: | 2018/02/18 |
Reviewed by: Andrew
The bus and the route were good but the commentary was poor. There could have been so much more information provided, about the history of the city, interesting characters that have lived in Tokyo, about the design of the city, about the evolution of architectural styles, about how people lived 100, 200 years ago. I stead the commentary was dull. A pity.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/02/10 |
Activity Date: | 2018/02/07 |
Reviewed by: fgb
We were not able to see the whole of Tokyo. Since they hardly speak english, we missed our bus. And the next bus we had to take was on its way back to our pick up point. If we take another color coded bus, it would be too late for us to go back to Shinjuku where we are staying.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/01/24 |
Activity Date: | 2018/01/20 |
Reviewed by: Sam
Our driver was on time. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We will tell the driver about your compliment.
Looking forward to serving you again.
Regards/Buddha
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Packages: | Shuttle To Narita Airport - Shared Ride |
Attended as: | Families |
Posted on: | 2018/01/20 |
Activity Date: | 2018/01/03 |
Reviewed by: Sam
Our flight was delayed for a bit but the Person in charge was still patiently waiting for us at the arrivals area with my name on the paper that he was holding. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We look forward to provide more good services next time when you visit japan.
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Packages: | Shuttle From Narita Airport - Shared Ride |
Attended as: | Families |
Posted on: | 2018/01/20 |
Activity Date: | 2017/12/26 |
Reviewed by: Holoholo
I had difficulty walking and used wheelchair service at the airport and a cane outside of the airport. Your staff was so kind and gracious with helping with my luggage to and from the airport and also when I arrived and departed my hotel. I am very glad I found your company on line and will use your services again when I fly in and out of Tokyo. Just a note about the Hotel Villa Royal Fontaine Tokyo Roppongi--there is a driveway from the street fronting the hotel that allows vehicles to drop and pick up passengers more easily instead of from the street fronting the hotel. That would be more convenient and accessible for both the van driver and passenger. Thank you for the great service.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Rating: | |
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Packages: | Shuttle To Narita Airport - Shared Ride |
Attended as: | Solo Travelers |
Posted on: | 2018/01/06 |
Activity Date: | 2018/01/04 |
Reviewed by: Venkatesh
I must say this was one of the best way to see complex city like Tokyo. It was far beyond my expectations. The route covered was awesome, buses were excellent. This saves lot of time that one would spend otherwise understanding Tokyo subways, finding way to the station and out of station (this is huge concern if you have kids). The flexibility to get down on designated spot and hopping on was great. Only suggestion I would give is like in case of Roppongi Odaiba course, the gap between hop on and hop off is too large (almost 3 .5 hours). If they can shorten this, it will provide more flexibility to hop off at more places. Thanks for the good times.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2018/01/04 |
Activity Date: | 2018/01/02 |
Reviewed by: Be greedy to welcome
In this course, I could see the outline of Tokyo.
But it was really boring.
-It was freezing day, so I had an impression that would have been needed something to make us warm, like hokkairo. I doubt the company can't make an effort to let the customer spend good time.
-Audio explanation had often been interrupted before it finished. Automatic audio system seems difficult to function in this type of the transportation. The company should provide the human guide for us to explain.
-The explanations itself were sometimes trivial matters, not essence of things.
It wasn't worth to pay enough for 3500yen.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2017/12/30 |
Activity Date: | 2017/12/28 |
Reviewed by: Jazz & Phoebe
Bus is always on time and does not stay long at every post. You'll get to every destination without having to worry about the travel time.The audio guide is useful as well since it is in sync every time we approach a certain stop. For a tourist with limited time to explore, this activity is very much recommended!
To be candid, I feel the limited time per location 2-3mins tops (if I remember it right) is too short to fully appreciate the experience. But the good thing about this, you'll be able to visit and take pictures at these iconic places.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Friends |
Posted on: | 2017/12/17 |
Activity Date: | 2017/11/24 |
Reviewed by: Jazz & Phoebe
The wifi rental is very convenient specially if you are a first time traveler like me. We rely heavily on the wifi to check which places we need to visit and how to get there. The pocket wifi that had long battery life and had strong signal even though there are 4 gadgets connected to it. It was also a bonus that it was delivered to our hotel.
Definitely a must to have this. I like how easy to get and deliver this once you're done. You can even pick it up at the airport and drop it there as well. It can also be delivered in your hotel!
The connection is fast and can last for 8hrs. It's very handy since it's small and you can even keep it in your pocket.
Rating: | |
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Packages: | 5 Day Plan |
Attended as: | Friends |
Posted on: | 2017/12/17 |
Activity Date: | 2017/11/20 |
Reviewed by: EKrau
Excellent service which I can highly recommend and will definitely use again.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Rating: | |
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Packages: | Shuttle From Narita Airport - Shared Ride |
Attended as: | Solo Travelers |
Posted on: | 2017/12/03 |
Activity Date: | 2017/11/20 |
Reviewed by: smartie
I booked the bus for a specific day, unfortunately that day was wet. The bus takes a great route around three different areas. we stayed on for the whole three journeys. the audio becomes a little repetitive when you travel the same roads. However the bus was great you sit up top so that you have the best view of the city. the down side is that if it is raining, you get wet. you are supplied with a wet weather poncho to wear which keeps out most of the weather but they blow around and inhibit the view. If I had of known this I would have not booked a specific day but an open ticket.
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Families |
Posted on: | 2017/11/27 |
Activity Date: | 2017/10/28 |
Reviewed by: Janice Hobby
Driver arrived early at our hotel, only 2 of us in the van. Van spotless, driver took our bags down in the lift for us, the drive to Narita airport, takes about 3-4 hrs, lucky we did not have any other pick- ups, so glad to have plenty of time to get there for our checkin. Recommend this service to anyone.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Rating: | |
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Packages: | Shuttle To Narita Airport - Shared Ride |
Attended as: | Couples |
Posted on: | 2017/11/24 |
Activity Date: | 2017/11/21 |
Reviewed by: Janice Hobby
Driver was waiting with Green Tomato sign, at the port, collected the party of people as they came off the ship. Took us promptly to our hotel ,even tho it was a bit tricky to find. Very good service, recommend this as a transfer service post cruise. Jan Hobby
Dear Janice Hobby
We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
Rating: | |
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2017/11/22 |
Activity Date: | 2017/11/19 |
Reviewed by: allen
i bought the vouchers on line, and was told to exchange for tickets at the office at skytree or mitsubishi building. we walked for 3 miles to get to the skytree office and it was closed. we went to the skytree station as the map told us, but that was not the stop. the bus was good once we finally got on it
Rating: | |
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Friends |
Posted on: | 2017/11/22 |
Activity Date: | 2017/11/19 |
Reviewed by: Traveler
It was very easy to book this shuttle service online from the U.S. When I arrived at the hotel in Shinjuku, a fax from the company was waiting for me with all of the final details. The bus arrived within a few minutes of the scheduled time. There were about sixteen individuals who had scheduled pick-ups. We were greeted warmly from a representative from the company and the driver, who quickly put all of the luggage on the bus. Since there were no other stops, we had a straight ride to Yokohama Port. I would definitely use this service again.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
Rating: | |
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Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
Attended as: | Friends |
Posted on: | 2017/11/20 |
Activity Date: | 2017/10/26 |
Reviewed by: Jojo
I really enjoyed it! I had a great time. I got a good overveiw of the whole city and saw parts of it I wanted to explore more:))
Rating: | |
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Packages: | Review Rebate Special / 24 Hour Ticket |
Attended as: | Solo Travelers |
Posted on: | 2017/11/18 |
Activity Date: | 2017/11/16 |
Reviewed by: Mariel
Didnt have a single problem with the WHOLE process. Got the ticket online, went to the store and picked up two routers and worked perfectly well throughout the vacation. Very easy and reliable!
Rating: | |
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Packages: | 10 Day Plan |
Attended as: | Friends |
Posted on: | 2017/11/16 |
Activity Date: | 2017/10/20 |
Reviewed by: Richard
excellent, efficient, courteous, 1st time user wife and I couldn't be happier in a strange and scarey connection from Yokohama port to Tokyo hotel
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Rating: | |
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2017/11/12 |
Activity Date: | 2017/11/10 |
Reviewed by: Margaret Ward
Absolutely brilliant. Could not have wished for better service. Thank you.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Rating: | |
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Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
Attended as: | Couples |
Posted on: | 2017/11/12 |
Activity Date: | 2017/11/10 |
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Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO