VELTRA tours & activities, fun things to do

The Museum, Chapel and Raphael's Room were amazing however the tour was terrible. WE asked for English tour guide. Our guide did not speak good English. She was sick and we felt like tere was no effort in the tour. She walked ahead of the group and many of us could not reception n our head phones. We ended up leaving early as we could hear anyway. Very disappointing.

We had a terrible tour guide, her name is Marta (or Martha). She has a strong accent and is hard to understand her English. She doesn't sound knowledgeable and is very boring. After 10 minutes of tour, we couldn't bear any more time with her and switched to another guide from the same company (Paul). He was fine with that and asked us to tell Martha that we were with him. Paul was very professional. Martha stopped the tour to track us down and try to take us back saying that we had to stay with her even if we din't like her. She made a big deal out of nothing. We completely ignored her and followed the other guide. She disrupted quite a bit of out time, and other people were tired of her too. She wasted the team time to call customer service to say that we didn't want to be with her. The whole team had to wait for her childish behavior to be over. I wasted my money on that tour. Martha is not qualified enough to tour guide. She thinks she is funny and makes some comments that we don't get it. We suspected that she tried to make jokes, but her accent was so strong that we had to try to figure out what she was saying. It is bad for the company because they have some great tour guide like Nicola (male).