VELTRA tours & activities, fun things to do

Our guide, Matthias, was great. It was fun to spent the time with him. The only negative thing to mention was the female employee from urban adventures who was on the phone when I called because the guide was late. She was very impolite and unfriendly and not willing to help. Fortunately the guide arrived after a while and explained his lateness. He just extended the tour which wasn't a problem for the participants.I would suggest that urban adventure leaves the phone number from the guide in future than we don't bother the female employee.