Buckingham Palace Entry Tickets with Afternoon Tea at The Grosvenor Hotel
Overall Rating
3.33Reviewed by: Susan, 2009/09/02
We were told to meet at 1pm but others on the same tour were told 1.20 - the tour started at 1.30. One of the concierge team was patronising and over familiar; when 1pm came and no-one else was there he implied that we were making a fuss. We were concerned that we were in the wrong place but he was not interested (he was not busy with other duties). The Grosvenor is supposed to be a superior hotel but all hotels depend on the attitude of their staff.
Not your fault that the palace lacked charm.
The tea was not of a good standard and certainly NOT worth the money. I will not do this kind of thing again.
The tour was a disappointment in a lovely trip to London.
Sorry to report such negative feedback but it may be of use to you.
Many thanks
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