VELTRA tours & activities, fun things to do

Great experience!!!

The experience was truly great, it was educational, informative, enjoyable and we had so much fun the whole time.

the only downside is that our group also availed of the optional 1hour Osaka tour after the ninja experience (for an additional cost!), but the teacher seemed not aware of it (but its indicated in the voucher and we paid for it).

in other words, were not able to have the 1hr Osaka tour... the teacher said we can tour wearing the ninja costume but its NOT the option mentioned in the activity description and we already changed into our regular clothes.

Veltra must make things clear next time in the description as if we paid for the 1hr option for tour, we should get it or there has to be other tour guides if the teacher cant do it since he had other clients on-schedule that day.

Can we have a refund of the payment for 3 pax? How do we do it? please reply Veltra, thanks so much. Hope you can give attention to this concern of ours.