Wheelchair and Stroller Rental Service at Kansai Airport T1, ANA Domestic Departures
⭐️⭐️⭐️⭐️⭐️ 5/5
Overview
Osaka
Available Daily
Pick-up not available
Limited time only
View PackagesWhat to expect
Packages
Packages
Electric Wheelchair(myride ①)
Total:
Price per days:
Electric Wheelchair(WHILL ①)
Total:
Price per days:
Mobility Scooter(JOYcart ①)
Total:
Price per days:
Mobility Scooter(JOYcart ②)
Total:
Price per days:
Mobility Scooter(JOYcart ③)
Total:
Price per days:
Self-Propelled Wheelchair(NEXT CORE ①)
Total:
Price per days:
Self-Propelled Wheelchair(NEXT CORE ②)
Total:
Price per days:
Self-Propelled Wheelchair(NEXT CORE ③)
Total:
Price per days:
Self-Propelled Wheelchair(NEXT CORE ④)
Total:
Price per days:
Self-Propelled Wheelchair (NEXT CORE WIDE)
Total:
Price per days:
Stroller (Full-Recline for Newborns) /(karoon ①)
Total:
Price per days:
Stroller (Full-Recline for Newborns) /(karoon ②)
Total:
Price per days:
Stroller (Lightweight Type for Infants) /(Viit ①)
Total:
Price per days:
Stroller (Lightweight Type for Infants) /(Viit ②)
Total:
Price per days:
Stroller (Lightweight Type for Infants) /(Viit ③)
Total:
Price per days:
Electric Wheelchair(myride ①)
■Features
Easy joystick control
Electric folding for transport/storage
Stylish with high visibility
Handles 5cm steps & 10° slopes
■Specifications
In use: 106×59×93cm
Folded: 88×59×37cm
Weight: 42.5kg (incl. battery)
Range: ~25km (full charge)
Charge time: 4–6h
Max load: 100kg
*Specs may vary by battery/accessories.
*Color may differ from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 100 kg, including any carried items.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②myrid User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Electric Wheelchair(WHILL ①)
Easy 3-step folding
Fits in a taxi backseat or trunk
Can be brought on bullet trains and airplanes
Ideal for those who want to travel at the same pace as companions or who find long walking difficult
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 115 kg, including any carried items
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - ● Insurance Included in Rental Fee
Basic insurance covers:
Death/disability: ¥5,000,000
Hospital: ¥3,000/day
Outpatient: ¥2,000/day
Third-party damage or injury: up to ¥300 million
Also includes legal support and compensation for victims (up to ¥500,000 per person).
User is responsible for any damage beyond coverage or caused by intentional acts or rule violations. - Please refer to the product manual here. WHILL Operation Manual.pdf
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
0120-696-527
*Available on weekdays from 9:00 AM to 18:00 PM
English support: Not available
Mobility Scooter(JOYcart ①)
■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Prices shown in Japanese Yen (JPY)
Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 115 kg, including any carried items
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
- Important: Liability & Insurance
Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
Not covered: war, disasters, intentional acts, or harm to family members.
Coverage limit: up to ¥100 million.
Users are responsible for their own injuries or accidents.
We recommend travel insurance.
Intentional damage, loss, or theft may incur repair or replacement costs.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page. - 【Emergency Contact Information】
For inquiries regarding the device:
03-5356-9333
*Available on weekdays from 9:00 AM to 17:00 PM
English support: Available
Mobility Scooter(JOYcart ②)
■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Prices shown in Japanese Yen (JPY)
Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 115 kg, including any carried items
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
- Important: Liability & Insurance
Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
Not covered: war, disasters, intentional acts, or harm to family members.
Coverage limit: up to ¥100 million.
Users are responsible for their own injuries or accidents.
We recommend travel insurance.
Intentional damage, loss, or theft may incur repair or replacement costs.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page. - 【Emergency Contact Information】
For inquiries regarding the device:
03-5356-9333
*Available on weekdays from 9:00 AM to 17:00 PM
English support: Available
Mobility Scooter(JOYcart ③)
■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Prices shown in Japanese Yen (JPY)
Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 115 kg, including any carried items
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
- Important: Liability & Insurance
Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
Not covered: war, disasters, intentional acts, or harm to family members.
Coverage limit: up to ¥100 million.
Users are responsible for their own injuries or accidents.
We recommend travel insurance.
Intentional damage, loss, or theft may incur repair or replacement costs.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page. - 【Emergency Contact Information】
For inquiries regarding the device:
03-5356-9333
*Available on weekdays from 9:00 AM to 17:00 PM
English support: Available
Self-Propelled Wheelchair(NEXT CORE ①)
■Features
Ultra-lightweight, slim design for easy handling
Practical and user-friendly
3D seat offers stable, comfortable support
■Specifications
In-use size: approx. 95cm (L) × 56cm (W) × 90.5cm (H)
Folded width: approx. 29cm
Weight: approx. 12.4kg
Seat width: approx. 42cm
Max load: up to 100kg
*Rental color may differ from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 100 kg, including any carried items.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Self-Propelled Wheelchair(NEXT CORE ②)
■Features
Ultra-lightweight, slim design for easy handling
Practical and user-friendly
3D seat offers stable, comfortable support
■Specifications
In-use size: approx. 95cm (L) × 56cm (W) × 90.5cm (H)
Folded width: approx. 29cm
Weight: approx. 12.4kg
Seat width: approx. 42cm
Max load: up to 100kg
*Rental color may differ from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 100 kg, including any carried items.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Self-Propelled Wheelchair(NEXT CORE ③)
■Features
Ultra-lightweight, slim design for easy handling
Practical and user-friendly
3D seat offers stable, comfortable support
■Specifications
In-use size: approx. 95cm (L) × 56cm (W) × 90.5cm (H)
Folded width: approx. 29cm
Weight: approx. 12.4kg
Seat width: approx. 42cm
Max load: up to 100kg
*Rental color may differ from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 100 kg, including any carried items.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Self-Propelled Wheelchair(NEXT CORE ④)
■Features
Ultra-lightweight, slim design for easy handling
Practical and user-friendly
3D seat offers stable, comfortable support
■Specifications
In-use size: approx. 95cm (L) × 56cm (W) × 90.5cm (H)
Folded width: approx. 29cm
Weight: approx. 12.4kg
Seat width: approx. 42cm
Max load: up to 100kg
*Rental color may differ from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 100 kg, including any carried items.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Self-Propelled Wheelchair (NEXT CORE WIDE)
■Features
Wide seat design for larger users or those who prefer extra space
Supports up to 130 kg
Footrests adjustable in both angle and position (forward/backward)
■Specifications
n-use size: approx.. 101 cm (L) × 62 cm (W) × 94 cm (H)
Folded width: Approx. 34 cm
Weight: Approx. 16.6 kg
Seat width: Approx. 46 cm
Max load: up to 130 kg
*Rental color may differ from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For individuals weighing up to 130 kg, including any carried items
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Stroller (Full-Recline for Newborns) /(karoon ①)
■For Ages
Approx. 1–36 months (up to 15kg)
■Features
3.9kg ultra-light, folds one-touch while holding your child
Breathable seat for cool, comfy rides
Sturdy frame and suspension for smooth travel
Front-access large basket
■Specifications
Open: W452–455 × D816–817 × H1007–1010mm
Folded: W452–455 × D306–311 × H958–959mm
Weight: 3.9kg
Max load: 15kg
*Color may vary from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For children aged from 1 to approximately 36 months (up to around 15 kg in weight).
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Karoon air mesh user manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Stroller (Full-Recline for Newborns) /(karoon ②)
■For Ages
Approx. 1–36 months (up to 15kg)
■Features
3.9kg ultra-light, folds one-touch while holding your child
Breathable seat for cool, comfy rides
Sturdy frame and suspension for smooth travel
Front-access large basket
■Specifications
Open: W452–455 × D816–817 × H1007–1010mm
Folded: W452–455 × D306–311 × H958–959mm
Weight: 3.9kg
Max load: 15kg
*Color may vary from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For children aged from 1 to approximately 36 months (up to around 15 kg in weight).
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Karoon air mesh user manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Stroller (Lightweight Type for Infants) /(Viit ①)
■For Ages
Approx. 7–48 months (up to 22kg)
Features
Smooth over bumps, easy to push—less stress for kids
Deep seat and footrest keep posture comfy
Magnetic harness for quick in-and-out
Folds compact, rolls with front guard
■Specifications
Open: W521 × D857 × H1053mm
Folded: W521 × D310 × H628–752mm
Weight: 5.6kg
Max load: 22kg
*Color may vary from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For children aged from 7 to 48 months (up to approximately 22 kg in weight).
Please note: Children weighing between 17 kg and 22 kg are not covered under the SG Mark certification system.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Viit User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Stroller (Lightweight Type for Infants) /(Viit ②)
■For Ages
Approx. 7–48 months (up to 22kg)
Features
Smooth over bumps, easy to push—less stress for kids
Deep seat and footrest keep posture comfy
Magnetic harness for quick in-and-out
Folds compact, rolls with front guard
■Specifications
Open: W521 × D857 × H1053mm
Folded: W521 × D310 × H628–752mm
Weight: 5.6kg
Max load: 22kg
*Color may vary from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For children aged from 7 to 48 months (up to approximately 22 kg in weight).
Please note: Children weighing between 17 kg and 22 kg are not covered under the SG Mark certification system.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Viit User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
Stroller (Lightweight Type for Infants) /(Viit ③)
■For Ages
Approx. 7–48 months (up to 22kg)
Features
Smooth over bumps, easy to push—less stress for kids
Deep seat and footrest keep posture comfy
Magnetic harness for quick in-and-out
Folds compact, rolls with front guard
■Specifications
Open: W521 × D857 × H1053mm
Folded: W521 × D310 × H628–752mm
Weight: 5.6kg
Max load: 22kg
*Color may vary from photos.
Overview
■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Kansai International Airport, Terminal 1, 2F ANA Domestic Departure Counter, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!
■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
Important activity information
Important activity information
Restrictions
- For children aged from 7 to 48 months (up to approximately 22 kg in weight).
Please note: Children weighing between 17 kg and 22 kg are not covered under the SG Mark certification system.
Other requirements
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Viit User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
Booking requirements (# of participants, vehicles, hours, etc.)
- You can book a maximum of 1.
Required items to bring & attire
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
Additional notes
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
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Activity Provider ANA HOLDINGS INC.
Activity Provider
FAQ
Please be sure to:
Check insurance details: See each product page for specific coverage, especially third-party liability.
Review your own insurance: For personal injuries not covered by the rental plan, we strongly recommend having travel insurance or personal liability insurance.
Please review the manual carefully. If you have any questions, feel free to contact our emergency support line.
【Wheelchair and Stroller】
TEL: 070-7368-7207 or 080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
*English support not available
【Mobility Scooter】
TEL:03-5356-9333
*Available on weekdays from 9:00 AM to 6:00 PM
*English support available
【Electric Wheelchair(WHILL)】
TEL:0120-696-527
*Available on weekdays from 9:00 AM to 6:00 PM
*English support not available
・Self-Propelled Wheelchair (seat width: 42 cm): 4 units
・Self-Propelled Wheelchair (seat width: 46 cm): 1 unit
・Electric wheelchair: 3 units
・Mobility scooter: 2 units
・Stroller (Full-Recline for Newborns) : 2 units
・Stroller (Lightweight Type for Infants): 3 units
Payment / Cancellation Policy
Payment Methods
- Credit card payment
-
Cancellation Policy
- Any cancellations made between 00:00 local time, 1 business days to 23:59 local time, 1 business days prior to the activity will be subject to a charge of 50% of the total amount.
- Any cancellations made after 23:59 local time, 1 business days prior to the activity will be subject to a charge of 100% of the total amount.
Change Policy
- Changes to your reservation (such as date, time, plan, or number of participants) are subject to the same conditions as the cancellation policy and may incur a change fee.
Operation days
- Everyday
Top-Rated Activities for Osaka
- For individuals weighing up to 100 kg, including any carried items.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②myrid User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For individuals weighing up to 115 kg, including any carried items
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - ● Insurance Included in Rental Fee
Basic insurance covers:
Death/disability: ¥5,000,000
Hospital: ¥3,000/day
Outpatient: ¥2,000/day
Third-party damage or injury: up to ¥300 million
Also includes legal support and compensation for victims (up to ¥500,000 per person).
User is responsible for any damage beyond coverage or caused by intentional acts or rule violations. - Please refer to the product manual here. WHILL Operation Manual.pdf
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
0120-696-527
*Available on weekdays from 9:00 AM to 18:00 PM
English support: Not available
- You can book a maximum of 1.
- For individuals weighing up to 115 kg, including any carried items
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
- Important: Liability & Insurance
Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
Not covered: war, disasters, intentional acts, or harm to family members.
Coverage limit: up to ¥100 million.
Users are responsible for their own injuries or accidents.
We recommend travel insurance.
Intentional damage, loss, or theft may incur repair or replacement costs.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page. - 【Emergency Contact Information】
For inquiries regarding the device:
03-5356-9333
*Available on weekdays from 9:00 AM to 17:00 PM
English support: Available
- You can book a maximum of 1.
- For individuals weighing up to 115 kg, including any carried items
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
- Important: Liability & Insurance
Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
Not covered: war, disasters, intentional acts, or harm to family members.
Coverage limit: up to ¥100 million.
Users are responsible for their own injuries or accidents.
We recommend travel insurance.
Intentional damage, loss, or theft may incur repair or replacement costs.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page. - 【Emergency Contact Information】
For inquiries regarding the device:
03-5356-9333
*Available on weekdays from 9:00 AM to 17:00 PM
English support: Available
- You can book a maximum of 1.
- For individuals weighing up to 115 kg, including any carried items
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
- Important: Liability & Insurance
Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
Not covered: war, disasters, intentional acts, or harm to family members.
Coverage limit: up to ¥100 million.
Users are responsible for their own injuries or accidents.
We recommend travel insurance.
Intentional damage, loss, or theft may incur repair or replacement costs.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page. - 【Emergency Contact Information】
For inquiries regarding the device:
03-5356-9333
*Available on weekdays from 9:00 AM to 17:00 PM
English support: Available
- You can book a maximum of 1.
- For individuals weighing up to 100 kg, including any carried items.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For individuals weighing up to 100 kg, including any carried items.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For individuals weighing up to 100 kg, including any carried items.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For individuals weighing up to 100 kg, including any carried items.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For individuals weighing up to 130 kg, including any carried items
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ②NEXT CORE User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For children aged from 1 to approximately 36 months (up to around 15 kg in weight).
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Karoon air mesh user manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For children aged from 1 to approximately 36 months (up to around 15 kg in weight).
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Karoon air mesh user manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For children aged from 7 to 48 months (up to approximately 22 kg in weight).
Please note: Children weighing between 17 kg and 22 kg are not covered under the SG Mark certification system.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Viit User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For children aged from 7 to 48 months (up to approximately 22 kg in weight).
Please note: Children weighing between 17 kg and 22 kg are not covered under the SG Mark certification system.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Viit User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.
- For children aged from 7 to 48 months (up to approximately 22 kg in weight).
Please note: Children weighing between 17 kg and 22 kg are not covered under the SG Mark certification system.
- Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
Please note that the identity of the person who made the reservation will be verified.
- Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
- ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately. - Please refer to the product manual here. ③Viit User Manual(English).pdf
- Important Notice: Liability When Using the “MoVA” Rental Device
Please read the following carefully before using the MoVA rental device:
・Any injuries or accidents that occur while using the rental device are the sole responsibility of the user.
・If damage or harm is caused to a third party (e.g., injury to another person or damage to property) while using the rental device, the user will be held fully responsible.
- This activity does not accept any changes to confirmed bookings.
- If you wish to change your reservation, please cancel your current booking and make a new one.
- Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.
http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1 - In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
- If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
s.mova@anahd.co.jp
Please note that we may not always be able to accommodate your request. - he color of the rental item may differ from the photos.
- [Cancellations Due to Flight Delays or Cancellations]
We can handle flight delays and cancellations during business hours.
If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled. - 【Emergency Contact Information】
For inquiries regarding the device:
070-7368-7207
080-2170-2304
*Available on weekdays from 9:00 AM to 6:00 PM
English support: Not available - To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
- You can book a maximum of 1.







