Stephanie 的評價|預訂在VELTRA的自由行,當地體驗以及各種旅遊活動

/Stephanie 發表的評價
最後評價 2017/02/18
# of Reviews: 1

Birthday celebration

發表於: 2017/02/18

11 Jan is my mother 50th birthday, so we join a diving class of blue cave to celebrate this special day.
As this is all our very first time to dive, we were a bit nervous. Luckily, the instructor are all very nice and patiently teach us.

But there are few pity points :

(1) Blue Cave session is cancelled
Instructor didn't tell us that blue cave sessions were cancelled before we paid money . We just discovered and asked the instructor after we finished diving and returned to the shop. It was really quite disappointed ,especially the instructor didn't tell us before departure. They told us the weather is not suitable AFTER we asked them when we returned to his shop.

(2) Time is too short
The duration of diving is really too short. The course was be told to be 3 hours , including 50 mins diving on the website. But it turns out that we only got 10 to 20 mins under the sea. This is really too short for us especially this is our first time to dive. We don't have enough time to explore the beauty of Okinawa sea.

Recommendation:
(1)The time is too rush when the instrustor finished a class in the morning and start another one in the afternoon tightly. Afternoon class is recommended to be postphone an hour later. So that ,morning class could have more time to dive.

(2) If blue cave is not allowed to go because of weather problem, please tell the customer before they departure. Or else, they will feel extremely disappointed and shocked.

Hope you understand our situation , as this is our first time to Okinawa and we put high expectation on diving. Due to the short experience time and can't go to blue cave. It becomes part of disappointment for us.

But I would like to thanks the instructor. They are patient and take care of us a lot. Luckily , we can successfully jump into the sea in our second try.

By the way, the sea is really beautiful. If there is a chance ,i must go there again.

Stephanie from Hong Kong

供應商的回複

很抱歉讓您感到了不愉快。
我們真誠的接受您的建議,今後我們會根據您的意見來改善活動的安排。
衷心希望您今後還可以來參加我們的活動。
We sincerely apologize that make you feel unhappy.
We will accept your recommendation to adjust our tour.
We are looking forward to your coming next time sincerely.

評分: star
出遊形式:家庭旅行
參加日: 2017/01/11
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