Mobility Scooter Rental Service at Narita International Airport Terminal 1, South Wing 1F - Chiba - VELTRA

Mobility Scooter Rental Service at Narita International Airport Terminal 1, South Wing 1F

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What to expect

Rent a Mobility Scooter at Airport. Convenient service available right after arrival—start your trip smoothly and head straight to sightseeing!

Packages

Packages

Please check details and select a package.
Check availability
Choose a package

Mobility Scooter(JOYcart④)

Total:
Price per days:
1 days
USD 39.79
USD 39.79
Limited time only
View details
Total:
1 days
USD 39.79
USD 39.79
Price per days:
Limited time only

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Check discount on booking screen.

■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Overview

Available Daily
Without pick-up
Inclusions: Rental fee
Location, direction and description
Itinerary
How to Use the Rental Service

■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Narita International Airport Terminal 1, South Wing 1F, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!

■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
Itinerary
Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1

Itinerary
Discounted Rates Based on Rental Duration

Prices shown in Japanese Yen (JPY)

Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100

Transportation add-ons

Not available

Important activity information

To ensure the best experience, please read the restrictions and requirements before booking.

Important activity information

Restrictions

  • For individuals weighing up to 115 kg, including any carried items

Other requirements

  • Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
  • ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
    Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately.
  • Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
  • Important: Liability & Insurance

    Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
    Not covered: war, disasters, intentional acts, or harm to family members.
    Coverage limit: up to ¥100 million.

    Users are responsible for their own injuries or accidents.
    We recommend travel insurance.
    Intentional damage, loss, or theft may incur repair or replacement costs.

Booking requirements (# of participants, vehicles, hours, etc.)

  • You can book a maximum of 1.

Required items to bring & attire

  • Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
    Please note that the identity of the person who made the reservation will be verified.

Additional notes

  • This activity does not accept any changes to confirmed bookings.
  • If you wish to change your reservation, please cancel your current booking and make a new one.
  • Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

    http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
  • In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
  • If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
    s.mova@anahd.co.jp
    Please note that we may not always be able to accommodate your request.
  • he color of the rental item may differ from the photos.
  • [Cancellations Due to Flight Delays or Cancellations]
    We can handle flight delays and cancellations during business hours.
    If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled.
  • To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
    After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
  • 【Emergency Contact Information】
    For inquiries regarding the device:
    03-5356-9333
    *Available on weekdays from 9:00 AM to 17:00 PM
    English support: Available

Mobility Scooter(JOYcart⑤)

Total:
Price per days:
1 days
USD 39.79
USD 39.79
Limited time only
View details
Total:
1 days
USD 39.79
USD 39.79
Price per days:
Limited time only

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Check discount on booking screen.

■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Overview

Available Daily
Without pick-up
Inclusions: Rental fee
Location, direction and description
Itinerary
How to Use the Rental Service

■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Narita International Airport Terminal 1, South Wing 1F, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!

■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
Itinerary
Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1

Itinerary
Discounted Rates Based on Rental Duration

Prices shown in Japanese Yen (JPY)

Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100

Transportation add-ons

Not available

Important activity information

To ensure the best experience, please read the restrictions and requirements before booking.

Important activity information

Restrictions

  • For individuals weighing up to 115 kg, including any carried items

Other requirements

  • Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
  • ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
    Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately.
  • Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
  • Important: Liability & Insurance

    Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
    Not covered: war, disasters, intentional acts, or harm to family members.
    Coverage limit: up to ¥100 million.

    Users are responsible for their own injuries or accidents.
    We recommend travel insurance.
    Intentional damage, loss, or theft may incur repair or replacement costs.

Booking requirements (# of participants, vehicles, hours, etc.)

  • You can book a maximum of 1.

Required items to bring & attire

  • Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
    Please note that the identity of the person who made the reservation will be verified.

Additional notes

  • This activity does not accept any changes to confirmed bookings.
  • If you wish to change your reservation, please cancel your current booking and make a new one.
  • Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

    http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
  • In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
  • If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
    s.mova@anahd.co.jp
    Please note that we may not always be able to accommodate your request.
  • he color of the rental item may differ from the photos.
  • [Cancellations Due to Flight Delays or Cancellations]
    We can handle flight delays and cancellations during business hours.
    If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled.
  • To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
    After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
  • 【Emergency Contact Information】
    For inquiries regarding the device:
    03-5356-9333
    *Available on weekdays from 9:00 AM to 17:00 PM
    English support: Available

Mobility Scooter(JOYcart⑥)

Total:
Price per days:
1 days
USD 39.79
USD 39.79
Limited time only
View details
Total:
1 days
USD 39.79
USD 39.79
Price per days:
Limited time only

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Check discount on booking screen.

■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Overview

Available Daily
Without pick-up
Inclusions: Rental fee
Location, direction and description
Itinerary
How to Use the Rental Service

■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Narita International Airport Terminal 1, South Wing 1F, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!

■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
Itinerary
Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1

Itinerary
Discounted Rates Based on Rental Duration

Prices shown in Japanese Yen (JPY)

Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100

Transportation add-ons

Not available

Important activity information

To ensure the best experience, please read the restrictions and requirements before booking.

Important activity information

Restrictions

  • For individuals weighing up to 115 kg, including any carried items

Other requirements

  • Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
  • ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
    Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately.
  • Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
  • Important: Liability & Insurance

    Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
    Not covered: war, disasters, intentional acts, or harm to family members.
    Coverage limit: up to ¥100 million.

    Users are responsible for their own injuries or accidents.
    We recommend travel insurance.
    Intentional damage, loss, or theft may incur repair or replacement costs.

Booking requirements (# of participants, vehicles, hours, etc.)

  • You can book a maximum of 1.

Required items to bring & attire

  • Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
    Please note that the identity of the person who made the reservation will be verified.

Additional notes

  • This activity does not accept any changes to confirmed bookings.
  • If you wish to change your reservation, please cancel your current booking and make a new one.
  • Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

    http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
  • In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
  • If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
    s.mova@anahd.co.jp
    Please note that we may not always be able to accommodate your request.
  • he color of the rental item may differ from the photos.
  • [Cancellations Due to Flight Delays or Cancellations]
    We can handle flight delays and cancellations during business hours.
    If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled.
  • To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
    After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
  • 【Emergency Contact Information】
    For inquiries regarding the device:
    03-5356-9333
    *Available on weekdays from 9:00 AM to 17:00 PM
    English support: Available

Mobility Scooter(JOYcart⑦)

Total:
Price per days:
1 days
USD 39.79
USD 39.79
Limited time only
View details
Total:
1 days
USD 39.79
USD 39.79
Price per days:
Limited time only

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Check discount on booking screen.

■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Overview

Available Daily
Without pick-up
Inclusions: Rental fee
Location, direction and description
Itinerary
How to Use the Rental Service

■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Narita International Airport Terminal 1, South Wing 1F, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!

■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
Itinerary
Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1

Itinerary
Discounted Rates Based on Rental Duration

Prices shown in Japanese Yen (JPY)

Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100

Transportation add-ons

Not available

Important activity information

To ensure the best experience, please read the restrictions and requirements before booking.

Important activity information

Restrictions

  • For individuals weighing up to 115 kg, including any carried items

Other requirements

  • Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
  • ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
    Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately.
  • Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
  • Important: Liability & Insurance

    Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
    Not covered: war, disasters, intentional acts, or harm to family members.
    Coverage limit: up to ¥100 million.

    Users are responsible for their own injuries or accidents.
    We recommend travel insurance.
    Intentional damage, loss, or theft may incur repair or replacement costs.

Booking requirements (# of participants, vehicles, hours, etc.)

  • You can book a maximum of 1.

Required items to bring & attire

  • Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
    Please note that the identity of the person who made the reservation will be verified.

Additional notes

  • This activity does not accept any changes to confirmed bookings.
  • If you wish to change your reservation, please cancel your current booking and make a new one.
  • Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

    http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
  • In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
  • If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
    s.mova@anahd.co.jp
    Please note that we may not always be able to accommodate your request.
  • he color of the rental item may differ from the photos.
  • [Cancellations Due to Flight Delays or Cancellations]
    We can handle flight delays and cancellations during business hours.
    If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled.
  • To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
    After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
  • 【Emergency Contact Information】
    For inquiries regarding the device:
    03-5356-9333
    *Available on weekdays from 9:00 AM to 17:00 PM
    English support: Available

Mobility Scooter(JOYcart⑧)

Total:
Price per days:
1 days
USD 39.79
USD 39.79
Limited time only
View details
Total:
1 days
USD 39.79
USD 39.79
Price per days:
Limited time only

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Check discount on booking screen.

■Features
Dual-action brake and user-friendly throttle lever for safe operation
Speed dial and forward/reverse switch for simple control
Pull-out carry handle for easy rolling transport
Removable battery allows charging anywhere
Foldable for loading onto public transport
Certified by Japan’s National Public Safety Commission—no license required

2 days
USD 79.57
3 days
USD 119.36
4 days
USD 159.14
5 days
USD 198.93
6 days
USD 238.71
7 days
USD 278.50
8 days
USD 318.28
9 days
USD 358.07
10 days
USD 397.85
11 days
USD 437.64
12 days
USD 477.42
13 days
USD 517.21
14 days
USD 556.99
Limited time only
Save up to 71%
View details

Overview

Available Daily
Without pick-up
Inclusions: Rental fee
Location, direction and description
Itinerary
How to Use the Rental Service

■ Pickup
1. Please read the rental terms and usage manual before making a reservation.
2. Come to Narita International Airport Terminal 1, South Wing 1F, during business hours (6:00–21:00).
3. Present your voucher and a valid ID (passport, driver’s license, student ID, or My Number Card [for Japan residents]) to the staff.
4. After confirming the rental item together, the rental begins. Have a safe and pleasant journey!

■ Return
1. Please return the item to the same location as pickup.
2. We will check the condition and completeness of the returned items.For one-day rentals, please return the item by the end of the same day during business hours.
Itinerary
Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1

Itinerary
Discounted Rates Based on Rental Duration

Prices shown in Japanese Yen (JPY)

Rental Duration Price (New Rate)
1 day JPY 6,000
2 days JPY 12,000
3 days JPY 12,600
4 days JPY 13,800
5 days JPY 15,000
6 days JPY 15,800
7 days JPY 16,600
8 days JPY 17,800
9 days JPY 18,900
10 days JPY 20,000
11 days JPY 21,100
12 days JPY 22,100
13 days JPY 23,100
14 days JPY 24,100

Transportation add-ons

Not available

Important activity information

To ensure the best experience, please read the restrictions and requirements before booking.

Important activity information

Restrictions

  • For individuals weighing up to 115 kg, including any carried items

Other requirements

  • Please review the terms and conditions before making a reservation. (英語)MoVA利用規約_EN-US.docx.pdf
  • ・We strongly recommend purchasing travel insurance and/or personal liability insurance prior to your trip to prepare for any unforeseen circumstances. Please make sure to review the details of your coverage before departure.
    Please also note that in the event of intentional damage, loss, or theft of the rental device, repair or replacement costs will be charged separately.
  • Please refer to the product manual here. JOY cart Simple Operation Manual 20240329.pdf
  • Important: Liability & Insurance

    Use of “MoVA” (JOYcart) includes insurance covering third-party injury or property damage caused during use.
    Not covered: war, disasters, intentional acts, or harm to family members.
    Coverage limit: up to ¥100 million.

    Users are responsible for their own injuries or accidents.
    We recommend travel insurance.
    Intentional damage, loss, or theft may incur repair or replacement costs.

Booking requirements (# of participants, vehicles, hours, etc.)

  • You can book a maximum of 1.

Required items to bring & attire

  • Identification (such as a driver’s license, passport, student ID, or My Number card) is required.
    Please note that the identity of the person who made the reservation will be verified.

Additional notes

  • This activity does not accept any changes to confirmed bookings.
  • If you wish to change your reservation, please cancel your current booking and make a new one.
  • Optional insurance is available. We encourage customers who wish to be prepared for unexpected issues to consider adding coverage.

    http://t-o.tmnf.jp/t/28128214T9021000000000000ANAFACILITIESCOMPANYLIMITED&cd1=1
  • In the event of intentional damage, loss, or theft, you will be charged for the repair or replacement costs.
  • If the item is out of stock or if you wish to make a group reservation, please contact us at the email address below:
    s.mova@anahd.co.jp
    Please note that we may not always be able to accommodate your request.
  • he color of the rental item may differ from the photos.
  • [Cancellations Due to Flight Delays or Cancellations]
    We can handle flight delays and cancellations during business hours.
    If your flight is delayed or canceled outside of our counter’s operating hours, your reservation will be automatically canceled.
  • To receive a full refund, please obtain a delay or cancellation certificate and send it via email to the booking and payment operator (Veltra).
    After logging into the VELTRA website, please contact us through the inquiry form found in your booking history on My Page.
  • 【Emergency Contact Information】
    For inquiries regarding the device:
    03-5356-9333
    *Available on weekdays from 9:00 AM to 17:00 PM
    English support: Available

Activity Provider ANA HOLDINGS INC.

Activity Provider

FAQ

Please visit VELTRA Support page to send an inquiry about this activity.

Payment / Cancellation Policy

Payment Methods

  • Credit card payment

Cancellation Policy

  • Any cancellations made between 00:00 local time, 1 business days to 23:59 local time, 1 business days prior to the activity will be subject to a charge of 50% of the total amount.
  • Any cancellations made after 23:59 local time, 1 business days prior to the activity will be subject to a charge of 100% of the total amount.

Change Policy

  • Changes to your reservation (such as date, time, plan, or number of participants) are subject to the same conditions as the cancellation policy and may incur a change fee.

Operation days

  • Everyday

Restrictions
Required items to bring & attire
Other requirements
Additional notes
Booking requirements (# of participants, vehicles, hours, etc.)
Restrictions
Required items to bring & attire
Other requirements
Additional notes
Booking requirements (# of participants, vehicles, hours, etc.)
Restrictions
Required items to bring & attire
Other requirements
Additional notes
Booking requirements (# of participants, vehicles, hours, etc.)
Restrictions
Required items to bring & attire
Other requirements
Additional notes
Booking requirements (# of participants, vehicles, hours, etc.)
Restrictions
Required items to bring & attire
Other requirements
Additional notes
Booking requirements (# of participants, vehicles, hours, etc.)
Mobility Scooter Rental Service at Narita International Airport Terminal 1, South Wing 1F
Rent a Mobility Scooter at Airport. Convenient service available right after arrival—start your trip smoothly and head straight to sightseeing!