Dear Tomohiro,

Thank you for participating in our tour and for sharing your valuable experience. We are all delighted to hear that you enjoyed it. When I conveyed your comments to the driver on the day of the tour, he was very pleased. He mentioned that words of gratitude and kind remarks from customers are incredibly encouraging.

This time, you joined the tour to Shirakawa-go and Takayama, but we also offer a tour that allows you to enjoy both Shirakawa-go and Gokayama, two UNESCO World Heritage sites. Although the weather was unfortunate on the day of your visit, if you have the opportunity to come back to Hokuriku and Kanazawa, we would love for you to join our tour again.

I highly recommend visiting during the autumn foliage season, so let's meet again during that time! We look forward to seeing you!

Dear Iroha,

Thank you very much for participating in our tour and for sharing your experience! I will definitely pass on your kind words to the staff on the day of the tour. I believe they will be delighted to hear it. Thank you once again.

From June 20 to October 31, we will be heading to Shirakawa-go via the "Hakusan Shirakawa-go White Road," a scenic mountain road that runs through Hakusan National Park. The autumn foliage season starting in October is particularly stunning, so we hope you can come and see it. We look forward to welcoming you from the bottom of our hearts.

Thank you for your valuable feedback regarding the tour search. We will reconsider it with our staff and strive to improve our promotional activities.

Please come visit Hokuriku again!

Dear Taeko,

Thank you for participating in our tour and for sharing your valuable experience. We are all delighted to hear that you enjoyed it.

This time, you joined the tour to Shirakawa-go and Takayama, but we also offer a tour to the World Heritage sites of Shirakawa-go and Gokayama. Additionally, from June 20 to October 31, we will be heading to Shirakawa-go via the Hakusan Shirakawa-go White Road scenic mountain road. The autumn foliage season is particularly recommended. There are also stops along the way where you can see the beautiful autumn leaves.

We hope you will join our tour during that season. Our staff is looking forward to welcoming you.

Dear Anju,

Thank you for participating in our tour. Many of our customers join us alone. I also travel solo sometimes, and I understand it can be quite nerve-wracking. If you have any questions or concerns, please feel free to ask anything in the message section. I will do my best to address your worries.

On the day of the tour, don't hesitate to ask our staff any questions you may have.

I feel warm seeing a glimpse of your journey through your experience. It seems you had wonderful encounters with both people and places. Thank you for sharing the photo of the shrine.

We hope you will join our tour again when you visit Hokuriku.

Dear 793,

Thank you for participating in our tour. We are very pleased to hear that you enjoyed the bus tour.

While we provide a brief introduction to various locations, as a tour conductor, I may not be able to offer as detailed information as a bus guide. However, I am continuously studying to assist you in your travels as much as possible.

If you have the opportunity, I hope you will visit the Hokuriku region and the Hida region again.

Dear Akihiro0911,

Thank you for participating in our tour. We are very pleased to hear that you enjoyed your trip.

This time, you experienced a tour that allowed you to fully enjoy the World Heritage sites of Shirakawa-go and Gokayama, but we also offer a tour to Shirakawa-go and Takayama. During the period from June 20 to October 31, both tours will take you to Shirakawa-go via the "Hakusan Shirakawa-go White Road," a scenic mountain road that offers a view of "Hakusan," one of Japan's three famous mountains. The best time to enjoy the Hakusan Shirakawa-go White Road is undoubtedly during the autumn foliage season. You can enjoy the natural beauty of the leaves without any artificial enhancements, so we hope you can visit Ishikawa Prefecture during that time.

Dear My Melody,

Thank you very much for participating in our tour. This year, the Hokuriku region has experienced an exceptional heavy snowfall, which occurs only once every ten years, and there were forecasts of heavy snow during the three-day weekend as well.

Our staff discussed whether to proceed with the tour while checking the weather forecast multiple times up until the last minute. After confirming with tourist destinations and stops in Toyama and Gifu Prefectures, we decided to go ahead as both prefectures reported that the snow was not as severe as in Ishikawa Prefecture.

With sufficient snowfall in Shirakawa-go and Gokayama, we believe you were able to enjoy the snowy World Heritage sites even more than usual.

Both the driver and the guide are very pleased to have been able to assist in creating memorable experiences for you.

It seems that Hokkaido is also experiencing heavy snowfall this year, so please take care of yourself and don’t overdo it.

Dear Watanabe,

Thank you for participating in our tour.

I hope you enjoyed the different atmospheres and architectural styles of the UNESCO World Heritage sites, Shirakawa-go and Gokayama, both of which feature traditional gassho-zukuri farmhouses.

Each village offers unique beauty throughout the four seasons, so if you have the opportunity, please consider visiting during a season other than winter.

We are relieved to hear that you enjoyed the tour. Thank you for sharing your experience.

Dear Orange Hat Middle-Aged Gentleman,

Thank you very much for participating in the White Ring tour and for sharing your experience! We were truly lucky to have such wonderful weather on that day. I'm glad to hear that you were able to notice the differences in atmosphere between Shirakawa-go and Gokayama, even though they are both traditional gassho-zukuri villages.

From June 20th each year, we guide our tours through the Hakusan Shirakawa-go White Road, a hidden mountain road leading to Shirakawa-go. (There are even areas where mobile phone signals do not reach! (laughs)) This is a hidden spot for beautiful autumn foliage, which is best viewed in early October. We hope you will visit us again around that time.

I hear that Shirakawa-go has received 120 cm of snowfall due to the cold wave since yesterday. Please take care of yourself during this season.

Dear Shii,

Thank you very much for participating in the White Ring tour and for sharing your experience! We are very pleased to hear that you enjoyed the beautiful snowy scenery this year. In the summer, we guide tours through the Hakusan Shirakawago White Road, so you can enjoy a different landscape then. We look forward to your next visit. The Hokuriku region is currently experiencing a cold wave, enhancing the snowy scenery even more. Please take care of yourself during this season.

Dear Travelers,

Thank you for participating in our tour. In recent years, we haven't had snow in December, but this year the snowfall came earlier than usual, which seems to have been just the right timing for you two travel enthusiasts.

The snow-covered gassho-zukuri (thatched-roof houses) is one of those landscapes that one should see at least once. However, as someone from a snowy region, I worry about how difficult it can be for our guests to walk around and whether they can enjoy their sightseeing safely when it snows. I'm relieved to hear that you were able to fully enjoy the snowy scenery.

It seems that you found the conversations on the bus helpful, and both the tour guide and driver were very pleased. Your warm words are truly encouraging.

As we approach the end of the year, the cold will become even more severe, but I wish you a wonderful New Year.

Please come visit Hokuriku again! Thank you!

Masa & Reiko from Oregon,
Thank you for your comment! It seems that our guide switched to providing information in both Japanese and English due to the presence of foreign guests at the meeting point. I'm glad to hear that your wife was able to enjoy the tour without worrying about the English guidance. The guide also expressed gratitude for your warm words and mentioned, "We will continue to strive to provide excellent guidance in the future." Thank you! This year, the first snow has come early, and it looks like it will be a cold winter. Please take care of yourselves.

Dear Stayfit,

Thank you for participating this time.

During our tours, our local staff will do their best to provide insights into Kanazawa's history, culture, dialects, and local gourmet food, ensuring you won't get bored during the bus rides (this applies when accompanied by a tour guide).

I will definitely pass on your kind words to the staff on the day of the tour. I believe they will be very happy to hear it. Thank you very much.

Thank you also for your feedback on the rice cracker experience. We will use it as a reference for planning future tours.

Additionally, please feel free to reach out to us when you visit the Hokuriku region and Kanazawa again.

Thank you for your high rating and review.

Dear Ai-chan,

Thank you for participating in the "Shirakawa-go and Gokayama: Two World Heritage Village Experience Tour." We are delighted to hear that you enjoyed the tour, especially with the favorable weather.

During the November holiday, Shirakawa-go was particularly crowded, but our tour is designed to arrive just before the traffic builds up. (Although the departure is a bit early.)

The Hakusan Shirakawa-go White Road will close for the winter at the end of this month, and snow has started to cover Hakusan as well. The winter scenery in Shirakawa-go is also enchanting and highly recommended.

Please feel free to reach out to us when you visit the Hokuriku region again.

Thank you very much for your high rating and feedback.

Dear Momorin,

Thank you very much for using White Ring. We sincerely appreciate your participation the day after we had to cancel the tour. We are very pleased to hear that your son enjoyed his first bus trip under the clear skies after the typhoon. We, along with the driver, found it heartwarming to see how he captured the hearts of the ladies around him on the bus. We look forward to your next visit to Kanazawa. Thank you for sharing your experience.

Dear Takako Nagai,

Thank you very much for using White Ring. Our bus tours welcome a variety of participants, including solo travelers, friends, families, couples, and international guests. While you may have been concerned about traveling alone, it is indeed true that "traveling together makes the journey more enjoyable" (though this saying may be a bit old-fashioned...). We often witness guests bonding during their trips, which warms our hearts. Additionally, the autumn foliage along the White Road changes daily, and we strive to introduce the best spots at each moment. We would be very happy if your experience resulted in wonderful photos and memories. Thank you for sharing your experience with us.

Dear Sherry,

Thank you for participating in our tour. I sincerely apologize for the rude behavior of our staff that caused you discomfort.

Currently, we are participating in a program called "Ishikawa Hometown Working Holiday," which allows people to experience life in Ishikawa through interactions with the local community, at the request of Ishikawa Prefecture. The intern involved in this situation was a student assisting with our work through this program. Originally, they were meant to be a support staff for English interpretation, but due to a last-minute cancellation by foreign guests who were initially scheduled to join, a lack of communication between the on-site and administrative staff led to this unfortunate situation. I am truly sorry.

Thank you for your valuable feedback, Sherry. We will ensure proper employee training to avoid any disrespect towards our customers in the future and strive to support everyone's travel experience.

Dear Megumi,

Thank you for participating in the "Shirakawa-go and Gokayama: Two World Heritage Village Experience Tour"! We are delighted to hear that you were satisfied with your experience.

Although Shirakawa-go and Gokayama are both World Heritage sites, they have slightly different charms, and we hope you enjoyed them.

The photo from the Shirakawa-go viewpoint is beautiful! We were relieved that the weather was favorable on the day of your visit.

Please do reach out to us again when you come to Kanazawa. We will be happy to guide you through another fulfilling day, even if it might be a bit tiring (laughs).

Thank you very much for your high rating and review.

Dear NOA,

Thank you very much for participating in our tour. We are also very pleased to hear that you were highly satisfied.

The World Heritage site "Shirakawa-go and Gokayama Historic Villages" is registered as a World Heritage site, so we recommend seeing both if possible. If you look closely, you may notice that the gassho-zukuri structures differ slightly between the regions. Were you able to see the differences?

The rice cracker baking experience at Sasara-ya is a popular spot, and we receive many comments that it was fun! After the experience, many people end up buying a lot of souvenirs because of the delicious rice crackers from the Hokuriku region (laughs).

We apologize for the inconvenience regarding travel insurance and the map. Our company does not handle travel insurance, so we recommend that you enroll in domestic travel accident insurance (optional) at a nearby insurance agency. Thank you for your valuable feedback regarding the map. We will promptly provide everyone with the map.

Thank you for your feedback.

Dear any seat ok,

Thank you for participating in our tour.

Many people tend to only visit Shirakawa-go, but the UNESCO World Heritage sites of Shirakawa-go and Gokayama, which comprise two regions (three locations), offer completely different experiences. We created this tour with the hope that you would enjoy both. Our staff is delighted to hear that you had a great time.

From early June to early November, we travel to Shirakawa-go via the Hakusan Shirakawa-go White Road. We are glad you were able to enjoy the untouched nature created by one of the world's most famous heavy snowfall areas, which can only be experienced for five months of the year.

We are very pleased to have been able to assist in making your precious day of travel enjoyable, and we appreciate your kind words about your high level of satisfaction.

If you have the opportunity, please do visit the Hokuriku region again.

Dear Mari,

Thank you for participating in our tour. When I conveyed your comments to the driver on the day of the tour, he was very pleased. He mentioned that kind words from customers are truly encouraging.

This year marks the third year since the name change from Hakusan Super Forest Road to Hakusan Shirakawago White Road. The locals are still getting used to the name White Road, but this year we celebrate the 40th anniversary of its opening. For people in Ishikawa Prefecture, when it comes to autumn leaves, White Road is a major mountain road. However, it's not easily accessible without a car, so it hasn't quite become a nationwide attraction (laughs).

Since White Road is located within Hakusan National Park, you can enjoy the dynamic autumn leaves in their natural state, untouched by human hands. Please do recommend it to those around you.

Thank you for your valuable feedback. Our entire staff will continue to strive to provide everyone with "the happiest day possible."

Dear Yuko,

Thank you very much for participating in our tour. We also appreciate your valuable feedback during your busy time. I sincerely apologize for the delays that occurred at the time of your departure, which caused you inconvenience and concern.

The White Road is a beautiful mountain route from Ishikawa Prefecture to Gifu Prefecture, but I understand that the continuous mountain scenery for over an hour may be boring for small children. I am very pleased to hear that you enjoyed the World Heritage site of the Gassho-zukuri village and the tour itself. It was worth the effort I put into our conversations during the ride.

We will continue to strive to assist everyone in having enjoyable travels. Thank you!

Dear Fumipooo,

Thank you for participating in our tour and for sharing your valuable experience. Also, thank you for the wonderful photos. The pictures of Shirakawa-go are quite rare since there aren't many cherry blossoms there! Was it before the rice planting season? The rice field in the foreground filled with water creates a soothing contrast of the gassho-zukuri, blue sky, cherry blossoms, and snowy mountains.

Lastly, happy birthday to your mother! It seems that it made for a wonderful present on her birthday, and all of our staff are very pleased. We would be grateful if you could consider using our tours again in the future.

Dear Peach,

Thank you very much for participating in the "Shirakawa-go Platinum Route Tour." We are all delighted to hear that you enjoyed your experience.

The Shirakawa-go Ogimachi village is a charming area with its picturesque streets and magnificent gassho-zukuri architecture, making it a popular tourist destination. As you mentioned, it truly is a "power spot."

Please do not hesitate to reach out to us when you visit again. We have various tours available departing from Kanazawa Station, including Shirakawa-go, Gokayama, and Hakusan City (Hakusan Hime Shrine and Hakusan Shirakawa-go White Road), and we look forward to welcoming you.

Thank you again for your feedback.

Dear kittychan,

Thank you for participating in our tour and for sharing your valuable experience.

We're thrilled to hear that the bus tour was a great choice! While renting a car or using a regular sightseeing bus allows for flexibility, it can be challenging for those who are short on time, as you might get lost looking for parking or dining options. Even when you find something you want to eat, you may have to wait, which can lead to a significant loss of time.

In contrast, our tour includes meals, allowing you to explore at a leisurely pace without worrying about time constraints.

I understand you have friends in the area, and we would love for you to join our tour again when you visit us next time.

Dear Anonymous,

Thank you very much for participating in our bus tour.

We are glad to hear that you were satisfied with the meals we offered, as we put a lot of effort into them.

Shirakawa-go and Gokayama (Aikura) are famous for their gassho-zukuri architecture, but they have completely different atmospheres, which is why we included both in the itinerary. Thank you for your valuable feedback. We will take it into consideration for future tour planning.

This time, we traveled to Shirakawa-go via the Tokai-Hokuriku Expressway, but from summer to autumn, we will be using the "Hakusan Shirakawa-go White Road," a scenic toll road that offers breathtaking views.

We look forward to welcoming you again with magnificent scenery and delicious meals when you visit us next time.

Thank you very much for your feedback.

Dear Occhi,

Thank you very much for participating in our bus tour.

We sincerely apologize for the inconvenience caused by the delay in confirming the tour. Due to the nature of our destination-based tourism, it is quite common for reservations to be made shortly before the tour, which can sometimes lead to late confirmations. We understand that this can disrupt your travel plans, and we will strive to communicate as early as possible. We appreciate your understanding.

We are delighted to hear that you were very satisfied with the tour. The photo you shared is from the observation deck, right? It seems you were blessed with good weather, and the contrast between the snow and the blue sky makes for a beautiful picture.

The villages surrounding Japan's three famous mountains, "Hakusan," are known for heavy snowfall, and I imagine the impression of snow is quite strong, especially in Shirakawa-go. However, the area offers various beautiful landscapes throughout the four seasons, so we hope you will visit the Hokuriku and Hida regions in seasons other than winter as well.

Thank you for your high rating and feedback.

Dear Students on a School Trip,

Thank you very much for participating in our bus tour. We are delighted to hear that you were very satisfied with your experience.

Opportunities for Japanese and foreign guests to enjoy a bus tour together are quite rare. It warms our hearts to know that we could facilitate a small international exchange on the bus.

There are still many hidden gems in the Hokuriku region that are not widely known. If you have the chance to visit again, we hope you will consider using our tours.

Thank you for your high evaluation and feedback.

Dear Totoro,

Thank you very much for participating in the "Shirakawa-go and Gokayama: Two World Heritage Villages Tour." We are delighted to hear that you were satisfied with your experience.

We understand that visiting Shirakawa-go and Gokayama can be quite challenging on your own, but by joining our tour, you can enjoy a leisurely sightseeing experience all at once, which has received great feedback from our guests.

Additionally, this course takes you through the "Hakusan Shirakawa-go White Road," a scenic mountain road from early summer to autumn. Especially during the fall foliage season, the breathtaking views are truly moving, and we hope you will visit us again.

Thank you for your feedback.

Dear Salt,

Thank you very much for participating in the "Shirakawa-go and Gokayama: Two World Heritage Village Experience Tour."

The winter scenery of Shirakawa-go and Gokayama, especially when it snows, creates a magical atmosphere that has greatly impressed all participants. As you mentioned, our tour departs slightly earlier, allowing for sightseeing before the crowds arrive, which is a significant advantage. We are delighted to hear that you were satisfied with your experience.

We also appreciate your valuable feedback. We will use it as a reference for planning future tours, aiming to create even more memorable travel experiences for our customers.

In addition to the Shirakawa-go and Gokayama course, we also offer a course that includes a tour of Shirakawa-go and Takayama, a small Kyoto in Hida. If you visit Ishikawa Prefecture, we highly recommend this course as well, and we look forward to your participation.

Thank you once again for your feedback.