Reviewed by: 保栄茂
We gathered at the meeting point, which was the tourist bus parking lot under the GOGODAY flag. However, when we arrived, almost all the tour buses had the GOGODAY flag displayed, and we searched for our bus but couldn't find it. While we were standing there, a foreign guide called out to us, and we thought we could finally board, but it turned out that the bus wasn't parked in the lot. Instead, we had to walk about 200 meters to a convenience store parking lot, where we found not a bus, but a 10-seater HiAce wagon. We ended up being exactly 10 passengers, but as expected, the interior was so cramped that we couldn't move. During the ride to the first destination, the uncomfortable vehicle made me feel unwell, and I decided I couldn't take it anymore, so I canceled the tour. After that, I returned to Kyoto Station using public transportation.
集合場所、観光バス駐車場でGOGODAYの旗の下に集合ということで行ってみると ほとんどのツアーバスがGOGODAYの旗が掲げられてて、私達が乗るバスを探し回るが該当するバスは無く、その場で佇んでいたら、外国人のガイドさんから声がかかり、やっと乗れると思いきや、バスは駐車場内には止めて無いと言う事で200m程歩かされたコンビニの駐車場で、そこに待機してたのはバスで無く10名乗りのハイエースワゴンに私達乗って丁度10名の客が乗りました、案の定車内は身動きもできないほどのキツキツな状態で最初の目的地までの道中、快適とは言えない車に揺られながらいると気分がすぐれなくなり、これ以上無理だと思い このツアーをあきらめてキャンセルしました。その後 公共交通機関で京都駅までもどりました。
無し
We sincerely apologize for the shortcomings that prevented a pleasant start to your tour. We will strive to improve in the areas where we fell short. Thank you for your continued support.
お客様へ快い始まりのツアーに至らない点がありましたこと、心よりお詫び申し上げます。
足りない点は改善に努めます。これからもよろしくお願いいたします。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Others |
| Weather: | Cloudy |
| Posted on: | 2025/02/06 |
| Activity Date: | 2025/02/02 |
Reviewed by: Kiki.t
I wasn't surprised since I had seen previous posts, but most of the participants were from China, and the explanations were also in Chinese. It seemed that the guide couldn't speak much Japanese, so I asked about the meeting time and place and then had some free time. If you use it purely as a means of transportation, I think there won't be any issues. The Chinese participants also had good manners on the bus; it was quiet and comfortable. In the morning, the bus arrived just in time, and there was no announcement, which made me a bit anxious. I think it would have been better if someone had provided guidance in advance.
以前の書き込みを見ていたので、驚きはありませんでしたが、ほとんどが中国の方で、説明も中国語でした。ガイドさんもあまり日本語が話せないようで、集合時間と場所を聞いて、自由行動しました。交通手段として割り切って利用すれば、問題ないかと思います。中国の方もバスの中でのマナーも良く、静かで快適でした。朝、バスがギリギリに到着し、案内掲示がなかったので、ちょっと不安でした。事前に係の人が案内していただければ良いかと思いました。
I think it's good for Japanese people to use it as a means of transportation.
日本人は交通手段として利用すれば良いかと思います。
We sincerely apologize for not being able to meet your request. A staff member who can assist in Japanese, Chinese, or English will accompany you on the tour (there are hints on the product page). However, please understand that we will provide guidance in three languages, so it may not always be in your native language.
ご要望に応じることができず、誠に申し訳ありません。
ツアーによって日本語、中国語または英語対応ができる係員が同行します。(製品ページにヒントがございます)ただし、トリリンガルで案内しますので、必ずしもネイティブな言語でのご案内はできませんので、予めご了承ください。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2024/11/25 |
| Activity Date: | 2024/11/24 |
Reviewed by: リリ
I struggled to find the tour bus at the crowded meeting point filled with sightseeing buses. There was no display of the tour name, so every time a bus arrived, I had to confirm with the driver, only to be told it was the wrong one, which increased my anxiety. Finally, when I received a call on my mobile, it turned out to be the bus I had checked once before. The guide mentioned that there was a Chinese participant on the list, which led to the mix-up. I began to lose trust in the service.
However, the Chinese guide repeatedly apologized and showed genuine concern, which helped ease my feelings of distrust. I believe that if the tour name were displayed on the bus, it would go much more smoothly. Other Chinese tours also lacked this display, while Japanese companies had clear signage. I hope for improvements in this area.
観光バスでごった返す集合場所でツアーバスを探すのに苦労した。
ツアー名の表示がないのでバスが到着する度に運転手に確認するも、違うと言われ不安ばかりが増す。やっと携帯電話に連絡が入ると一度確認したバス。ガイドが名簿に中国人の参加者とあったので間違えたとのこと。業務に不信を持つ。
中国人ガイドがひたすら謝罪してくれたことや声かけ、心遣いが感じられ不信感は薄らいだ。
バスにツアー名の表記があればスムーズにいくと思われる。他の中国系のツアーは同じように表記なし。日本の会社はきちんと表記あり。改善求む。
None in particular. (Improvements are needed from the company.)
特になし。(会社に改善が求められる)
Thank you for your feedback; I will report it to the company. I appreciate your comments.
ご意見を拝聴いたします、会社に報告する所存でございます。ご指摘ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/11/21 |
| Activity Date: | 2024/11/19 |
Reviewed by: Yoko
The guide spoke mostly in Chinese and only mentioned the meeting time and place in Japanese. I was looking forward to explanations in English, but there were none, which was disappointing. The driving of the microbus was rough and scary. I felt that the tour price was high, especially since the entrance fee and meal costs were not included.
ガイドは、ずっと中国語を話し、日本語では集合時間と集合場所を言うぐらいでした。英語ての説明を楽しみにしたのに、それは一切なく、残念でした。
マイクロバスの運転も荒つぼく、怖かったです。
拝観料、食事代も含まれず、ツアー代は高いと感じました。
I sincerely apologize for any discomfort caused. A staff member who can assist in Japanese, Chinese, or English will accompany the tour (there are hints on the product page). However, please understand that we will provide guidance in three languages, so it may not always be in a native language. We will strive to improve in the future, and I apologize once again.
不快な思いをさせてしまい、大変失礼いたしました。ツアーによって日本語、中国語または英語対応ができる係員が同行します。(製品ページにヒントがございます)ただし、トリリンガルで案内しますので、必ずしもネイティブな言語でのご案内はできませんので、予めご了承ください。
今後改善に努めます、お詫び申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/10/19 |
| Activity Date: | 2024/10/18 |
Reviewed by: Beatriz
Great tour great organization! Highly recommended. The temples were beautiful. Just follow the instructions in the morning and will go swimmingly. It was a last minute booking and worked so well for me! Thanks
| Rating: | |
|---|---|
| Packages: | From JR Kyoto Station |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/27 |
| Activity Date: | 2024/04/26 |
Reviewed by: David Seaton
Finding the starting point was easy as it was very easy to see at the train station. It was nice that there were translations available as one of us spoke English and the other spoke Chinese. Despite rainy weather the tour was great. The tour obviously runs on a schedule so lingering to meditate will not work. There was enough time to follow the trails and get a number of photos but be aware that there will be crowds as these are very popular tourist places. This is an easy way to see the temples and to avoid numerous train and subway changes.
| Rating: | |
|---|---|
| Packages: | Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/12/05 |
| Activity Date: | 2019/10/14 |
Reviewed by: Ana
It was great! The guide seemed very knowledgeable, however she did not speak English and we felt that we missed some information. She did have some videos in English and signs. Overall the tour was good and would recommend it!
| Rating: | |
|---|---|
| Packages: | From JR Kyoto Station |
| Attended as: | Friends |
| Posted on: | 2019/11/29 |
| Activity Date: | 2019/11/28 |
Reviewed by: None
Good tour. Well organized aaaaaaasaaaaaaaaaaaaaaeeeeeeeeeeeeeeeeeddddddddddddddttttttttttfffffggggg
| Rating: | |
|---|---|
| Packages: | Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/17 |
| Activity Date: | 2019/07/15 |
Reviewed by: Maile
The positives: bus transportation and pre-paid access into shrines and temples. The negatives: It was initially described as a Fall excursion but it was more like a highlights tour. They did not address any of the autumn trees or traditions for that time of year. Because of the Fall season is so popular, all of the places were very crowded, leading to a near race at each site just to get there and back in time for the bus. It also lead to a more than one hour delayed return, which, to be fair, they said might happen, but an update as the day progressed would have been better than announcing it at the tail end of a long day. We had plans to get back to JR station by a certain time so we had to depart the bus early and catch our own cab ride back which cost nearly $40.
| Rating: | |
|---|---|
| Packages: | Standard Plan (Until March 17, 2019) |
| Attended as: | Friends |
| Posted on: | 2018/11/27 |
| Activity Date: | 2018/11/24 |
Reviewed by: Michael
Beautiful Temples and wonderful gardens and scenery. Thoroughly enjoyed it. Lots of people!
The English translation device, which is available on the bus, only worked for the journey to the Kinkakuji Temple. After that there was no English explanation of where we we going or what we were seeing. Pity!
| Rating: | |
|---|---|
| Packages: | Standard Plan (Until March 17, 2019) |
| Attended as: | Couples |
| Posted on: | 2018/06/10 |
| Activity Date: | 2018/06/07 |
Reviewed by: Luanne
Guide was excellent and we plenty of time to tour the attractions! I would recommend this tour. We found it very reasonable in price, also.
| Rating: | |
|---|---|
| Packages: | Standard Plan (Until March 17, 2019) |
| Attended as: | Families |
| Posted on: | 2016/01/06 |
| Activity Date: | 2015/12/30 |
Reviewed by: Savvy808
There are so many temples in Kyoto but this tour took us to the 3 temples I wanted to see and the guide also pointed out all the temples along the way from the bus. It was just enough stops to maintain my 13 year old daughter's interest without getting bored. Audio headset for English and other languages were only used in the bus so we couldn't understand the guide's explanation at all the stops, which was disappointing to us and the rest of the non-Japanese speaking people on our tour. The time spent at each stop was perfect with enough time to quickly browse through the shops and try popular snacks sold near the temples. We received small omiyage or souvenirs from each temple which was a nice surprise! Although it's a ways down a lot of steps, you should take the time to drink the water flowing down 3 channels to a fountain at Kiyomizudera. They say it has wish granting powers for love, academic success and longevity. This was a great tour but would've been perfect if it was in English!
| Rating: | |
|---|---|
| Packages: | Standard Plan (Until March 17, 2019) |
| Attended as: | Families |
| Posted on: | 2015/06/03 |
| Activity Date: | 2015/06/01 |
Reviewed by: teddy85
First time went to Kyoto alone, we didn't know where to go, we found on the internet about this tour. We had a wonderful time and enjoy tour, tour guide is really friendly and closer with travellers. But only each sightseeing places too much travellers, and the time for sightseeing is limited, so that we have not lot of time to sightseeing as well.
If have change to travel again, we will chose this tour. Thank you
| Rating: | |
|---|---|
| Packages: | Standard Plan (Until March 17, 2019) |
| Attended as: | Couples |
| Posted on: | 2014/11/26 |
| Activity Date: | 2014/11/23 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Translation is not available because the original text is unclear.