Reviewed by: bbz
I mistakenly thought it was a glass-bottom boat, so I couldn't see underwater with a regular boat, but I had a thrilling and enjoyable time on the boat. The water buffalo cart also pulled us along with great effort, and we had a wonderful time.
グラスボートだと勘違いしてて普通のボートで海の中を見ることは出来なかったけど、スリル満点で楽しく船を乗ることが出来ました。
水牛車も一生懸命引っ張ってくれて楽しい時間を過ごすことが出来ました。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Families |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/24 |
Reviewed by: Ikb
Even a 2-year-old can enjoy it.
There is a diaper changing area at the Ishigaki Island terminal, and we changed there.
I believe there were child chairs at the Iriomote Island terminal and the restaurant on Yubu Island, and I think there was also a diaper changing table (though I'm not entirely sure).
During the mangrove cruise, my child was very fussy due to nap time coinciding with the "terrible twos." Although it was said to be a tour that three generations could enjoy, there were hardly any families with children around; most participants were young couples or groups of female friends. When we struggled during the cruise or while moving, we received disapproving looks, which was tough for a parent with a child in the "terrible twos." The only people who were kind were some participants from abroad (China?), who smiled and interacted with my daughter, which I greatly appreciated.
The ride on the water buffalo to move between Iriomote Island and Yubu Island takes just under 15 minutes, but it was peaceful and allowed us to soak in the Okinawan atmosphere.
We explored Yubu Island from end to end, but the butterfly garden didn't have many butterflies, possibly due to the season, and there were dead ones collected in the net on the ceiling, giving a somewhat haphazard impression. The main attraction seemed to be the water buffalo.
The view from Manta Beach was beautiful, and there were many hermit crabs, which my daughter found interesting. While there are some driftwood and seaweed on the sandy beach, if you don't mind, you can enjoy a stroll.
The mangrove cruise only goes partway, so we ended up seeing the mangroves of the Nakama River, crab fishing nets, and white herons. It's more of a tour that gives you a glimpse of nature rather than a deep dive into it.
However, for a tour that includes easily fussy toddlers, this was about the right level.
The family campaign (free for children) that was scheduled until the end of March was suddenly canceled right before, and I couldn't sign up, resulting in a price increase of about 5,000 yen, which I found puzzling. But since it depends on the weather, I accepted it and participated.
Even though toddlers are charged 6,600 yen, there is no meal included, and sometimes they have to sit on laps, which feels a bit overpriced.
If the participants in the same tour are mostly families, or if there is another family campaign, it might be better.
2歳児でも十分楽しめます。
おむつ交換の場所は石垣島のターミナルにあり、そこで交換しました。
西表島のターミナルと由布島のレストランにはチャイルドチェアはあり、おむつ交換台(うる覚えです)もあったと思います。
マングローブクルーズ中、お昼寝の時間と被り眠さとイヤイヤ期と重なってグズりが大爆発。
親子3代が楽しめるツアーとのことだったのですが、周りに子連れはほぼいなく、若いカップルや女性の友達同士等が多く、クルーズ中や移動で手間取った際に白い目で見られ、イヤイヤ期の子を持つ親としては辛かったです。
唯一、外国(中国?)から参加されていた方は、微笑ましく見てくださり、娘に笑顔で接して下さったので大変有り難かったです。
水牛に乗っての西表島、由布島移動は15分弱ですが、のどかで沖縄らしい雰囲気に浸かれました。
由布島は端から端まで見たのですが、蝶園は時期的なものか余り蝶が見られず、死骸が天井の網に溜まっていたり、割りと雑に展示されている感じでメインは水牛という印象でした。
マンタビーチからの景色はキレイでヤドカリも沢山いて娘も興味深そうに見ていました。
砂浜は海藻等の漂流物がありますが気にならなければ散策して楽しめます。
マングローブクルーズは途中までしか行かないもののためか仲間川のマングローブとカニ漁の網、シロサギ等を見て終わりました。
大自然に触れるというよりは、大自然の入り口を少し見るくらいのツアーです。
しかしグズりやすい幼児も参加するにはこの程度かなというツアーでした。
3月末まで予定されていたファミリーキャンペーン(子供無料)が直前に無くなっており、申し込みできず五千円位値上がったのが解せませんが、天候に左右されるため仕方ないのかなと諦めて参加しました。
幼児でも6600円取られるのですが、食事はなく、(幼児故仕方ないのかも知れませんが)席は膝上の時もあり、割高な感じがします。
同じツアー参加者がファミリーが多いなど客層が合えば、またファミリーキャンペーンであれば良いかもしれません。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/10/13 |
Reviewed by: 陽菜菜
The tickets sold directly by Dream Tourism were already sold out online, so I booked a tour with Veltra and participated. It was a 2-night, 3-day trip, so it was great to efficiently visit three islands! I was worried about the weather, but the event went ahead without any issues, and it was raining only while we were riding the water buffalo, so it wasn't a problem at all. I was considering renting a bicycle on Taketomi Island, but given the weather, I'm glad I chose the water buffalo instead. However, since it was raining, the waiting area for the water buffalo carts was crowded, so I got a bit tired while waiting for the shuttle bus. Overall, since it was a tour by Dream Tourism, including the boat rides, it was very good. I would like to use Veltra's tours again!
ドリーム観光さんが直売しているチケットは既にネットでは売り切れていたので、今回ベルトラさんのツアーを予約して参加しました。2泊3日だったので効率良く3島を巡れて良かったです☺️!天候がどうなるかと思いましたが、無事に開催となり雨が降っても水牛に乗ってる時だったので特に問題はなかったです✨竹富島はレンタルサイクルか悩んでいたので、天候のことを考えると水牛にして良かったです☺️ただ、雨だと水牛車を待つところが人で溢れていたのでそこだけ送迎バスを待ってる間疲れましたでもドリーム観光さんのツアーだったので船なども含め総合的にとても良かったです✨またベルトラさんのツアーを利用したいと思います☺️
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/10/14 |
Reviewed by: KOHE
I'm really glad I went on this tour. In the morning, the sky was overcast, and the weather forecast predicted rain in the afternoon, so I was a bit worried about what would happen. However, after seeing the mangroves on Iriomote Island, it cleared up while we were moving to the water buffalo cart station, and from then on, the weather was great.
We rode the water buffalo cart while going back and forth to Yufu Island and during our stroll around Taketomi Island, and both experiences were charming and wonderful. They even played the sanshin, which really felt like "the essence of Okinawa." I'm so happy that we could visit three islands in such a short time. If I had to mention one downside, the lunch was a bit disappointing. I think it would be better to increase the price by a thousand yen and upgrade the lunch quality.
このツアー、本当に行って良かったです。朝はどんより曇り空で、天気予報は午後から雨だったので、どうなる事かと思いましたが、西表島でマングローブを見終わり、水牛車乗り場への移動中に晴れて、その後は良い天気でした。
由布島との往復、竹富島での街中散策で水牛車に乗りましたが、どちらも風情があり最高でした。三線の演奏もして下さって、THE沖縄という感じです。この短時間で三島巡りが出来るのはうれしい限りです。一つだけ難を言えば、昼食がイマイチでした。もう千円価格UPしてでも、昼食のグレードアップした方が良いと思います。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Friends |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/10/11 |
Reviewed by: mellisa
It was disappointing that the glass boat tour was canceled due to the weather, but the alternative bus tour was enjoyable with a fun guide. I was able to find star sand, and the leisurely tour on the water buffalo cart was nice as well. I also appreciated being taken back to the hotel after the tour.
グラスボートが天候の関係で中止になったのが、残念でしたが、代わりのバス観光も楽しい運転手さんのガイド付きで楽しめました。
星の砂を見つけることも出来たし、のんびりと水牛車での観光も良かったです。
ツアー終了後にホテルまで送ってもらえたのもありがたかったです。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とグラスボートプラン |
| Attended as: | Couples |
| Posted on: | 2022/10/12 |
| Activity Date: | 2022/10/11 |
Reviewed by: ともみ
My first time in the Yaeyama Islands was amazing with great weather. Thank you!
The guide was very attentive, and the plan and sightseeing time were just right, allowing us to enjoy everything!
Each island in the Yaeyama Islands has its own unique charm, and you can fully enjoy them in just one day, so I highly recommend it for first-timers.
初めての八重山諸島
天気も良くて最高でした。
ありがとうございました!
ガイドさんも丁寧な案内
プランも観光時間もちょうど良くて全て満喫しました!
八重山諸島の島々は、それぞれ違った魅力を持っていて1日で満喫できるから
初めての人にはぜひオススメしたいです。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/09 |
Reviewed by: るるる
The purpose of this trip was to ride a water buffalo cart. Every time I saw it featured on TV, I thought to myself that I wanted to try it someday and cross the sea, and my wish came true!! Thank you very much. The time spent on Yufujima flew by, and the food was delicious! The timing was just right!! I'm glad I went, I'm glad I could go, it was the best☆
今回の旅行の目的は、
水牛車に乗ること。テレビ等で紹介される度にいつか乗ってみたい、海を渡りたい、とずっと思い続け、願いが叶いましたー!!
ありがとうございました。
由布島での時間もあっとゆー間、
ご飯も美味しかったです!
ちょうどいい時間配分でした!!
行ってよかった、行けてよかった、
最高でした☆
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/09 |
Reviewed by: Maharo
This time, I rode a water buffalo cart on Taketomi Island and saw fish through a glass-bottom boat. ✨
While riding the water buffalo cart, I enjoyed listening to island songs and had a very peaceful time.
I also had fun renting a bicycle and going to the beach.
The stone walls of Taketomi were impressive.
The glass-bottom boat was a bit rocky due to the rough sea, so I think it's a good idea for those prone to seasickness to take motion sickness medication before boarding.
I recommend this course for first-time visitors.
今回、竹富島で水牛車に乗ったり、グラスボートでお魚を見たりしました✨
水牛車に乗りながら、島歌を聞いたりとてものどかな時間を過ごせました
また、自転車を借りて海岸まで行ったり楽しめました
竹富の石を積上げた塀が、印象的でした。
グラスボートは、海が少し荒れていてだいぶ船が揺れて、船酔いしそうな人は、酔い止めを飲んで乗ると良いと思います。
初めて行く人はおすすめのコースです
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とグラスボートプラン |
| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/10/07 |
Reviewed by: ぺぺろん
It was amazing. The cows were cute. Each of the guides (drivers) was very kind and explained everything, making for a fun day.
最高でした。
牛さんかわいかったです。
それぞれのガイドさん(運転手さん)もとっても親切に説明してくれて一日楽しく過ごせました。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/17 |
Reviewed by: ぺろちゃん
I can see why Ishigaki Island is the number one destination for island tourism. Although the mornings start early, we were able to efficiently explore the nearby islands.
We first visited Yubu Island, the mangroves of Iriomote Island, and Taketomi Island. I was pleasantly surprised by how much fun Yubu Island was, and unfortunately, the time flew by, making me wish we had more time there. The shops on the island open at 11 AM, but our meeting time was at 11:35 AM, so we had to rush to have lunch before then. If we had a bit more time, I would have loved to enjoy some gelato and take a photo with the water buffalo, creating another memory.
The water buffalo cart ride to Yubu Island was wonderful. The water buffalo are so cute! I took a lot of pictures. Additionally, the person driving the water buffalo cart sang with a sanshin, which was a unique experience.
The mangrove tour on Iriomote Island involved riding a boat and listening to the guide's explanations. The weather was nice, and I was full from lunch, but unfortunately, I found myself getting quite sleepy. I think it might have been better to visit the mangroves first and then Yubu Island afterward (just my personal opinion).
For Taketomi Island, I chose to go cycling. I had visited before, and since I rode the water buffalo cart on Yubu Island, I was able to see most of the sightseeing spots. I took a break at a smoothie shop that was recommended to me. The weather was really nice, and I had a great time. However, since time was limited, I couldn't explore as thoroughly as I would have liked. Still, it was a bit busy, but it turned out to be a wonderful day visiting three islands!
石垣島の離島観光人気NO.1位なだけあります。
朝が早いのですが・・・とても効率よく、石垣島近隣の離島観光ができました。
最初に由布島観光・西表島のマングローブ、竹富島なのですが、由布島が思ったより楽しくてあっという間に集合時間となってしまったのがちょっと残念でした。滞在時間も短いということもあり。島内のお店と等開くのが11時からなのですが、集合時間が11時35分でそれまでにランチしないといけなくて11時以降がバタバタしてました。もう少し時間があればジェラートを食べたり唯一触れる水牛との写真を撮ってもう1つ思い出を作りたかったですね。
由布島までの移動手段の水牛車はとてもよかったです。水牛がかわいい♪たくさん写真を撮っちゃいました。また、またまた乗車した水牛車は水牛車乗りの人というんでしょうか?その方が三線で歌を歌ってくださり、貴重な体験でした。
西表島のマングローブツアーは、船に乗りガイドさんの説明を受けながら鑑賞だったのですが、天気も良くてお腹もいっぱいだったこともあり、申し訳ないことに眠気がピークに・・・。西表島のマングローブが先で後で由布島のほうがいいのではと思いました。(個人の勝手な感想です。)
竹富島はサイクリングにしました。以前にも観光に来たこともあり、水牛車は由布島で乗ったので。大体の観光名所を周ることができました。教えていただいたスムージー屋さんで一休みして。本当に天気が良くて、楽しかったです。ただ、やはり時間が限られているのであまりじっくりと観光できませんでしたが、1日で3島も巡れてちょっと忙しいところもありましたが、素敵な1日になりました!
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Friends |
| Posted on: | 2022/10/07 |
| Activity Date: | 2022/09/18 |
Reviewed by: けけけ
Each time was well spent, and the quality of each individual experience was high. Overall, it's a plan that provides a great sense of satisfaction. It can be enjoyed by families as well as couples.
それぞれの時間もよく
一個ずつの質も高かった
トータルで満足感の高いプランです。
家族連れからカップルまで楽しめます
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2022/10/04 |
| Activity Date: | 2022/10/02 |
Reviewed by: Pondekumin
Although I visited the places individually by rental car and bus, I was able to deepen my understanding by listening to the guide's explanations, and I enjoyed the singing while looking at the scenery from the window. The driver's skill in navigating narrow spaces was impressive, and when we spotted a crowned eagle, he stopped the bus for a while, allowing us to take some great photos, which was moving.
The beauty and history of the Chinese Cemetery, the scenery of Kabira Bay with the glass-bottom boat, and the Tamatori Observatory were all wonderful, but I was especially glad to see the beautiful Yaeyama palm. It became a lovely memory.
個人でレンタカーやバスで訪れた場所ではありますが、
ガイドさんの説明を聞き理解を深める事ができ、車窓からの景色を見ながら歌声も楽しませて頂きました。運転手さんの狭い所での運転さばきも素晴らしく、途中でカンムリワシを見つけた時も暫くバスを止めてくださりしっかり写真に収める事ができ感動的でした。
唐人墓の美しさと歴史、川平湾とグラスボート、玉取り展望など名所巡りはもちろんすべて良かったですが、特にヤエヤマヤシが美しくこの貴重なヤシを見れた事は良かったです。素敵な思い出となりました。
| Rating: | |
|---|---|
| Packages: | 石垣島一周定期観光バス |
| Attended as: | Friends |
| Posted on: | 2022/10/02 |
| Activity Date: | 2022/09/30 |
Reviewed by: はじめての石垣
We went as a couple in our 20s. It takes about 50 minutes by ferry to get to Iriomote Island, so the round trip can be a bit tiring. However, once on Iriomote Island, we enjoyed a leisurely time on a sightseeing boat and bus tour, and after taking a water buffalo to Yubu Island, we were able to have lunch right away. Yubu Island had more attractions than we expected, and although we had to rush at the end, we really enjoyed it.
There was also a plan to go to Taketomi Island after Yubu Island, but since leaving Iriomote Island involves another 50-minute ferry ride, it seems like it would be tiring to fully enjoy Taketomi. I think it would be better to focus on enjoying two islands with this plan and visit Taketomi on a separate day.
20代夫婦で行きました。
西表島までフェリーで片道50分かかるのでその行き帰りが少し疲れます。その分、西表島では遊覧船とバス観光でのんびり過ごして、水牛で由布島に行けばすぐお昼ご飯が食べられます。由布島が思いのほか見所がとても多く、最後は駆け足になりましたが満喫できました。
由布島のあとに竹富島に行くプランもありましたが、西表島を去る時に50分フェリーに乗る消耗があるので、竹富で思いっきり楽しむには疲れそうです。3島まとめてよりも、このプランで2島を満喫し、別日に竹富に行ったほうが集中できると思います。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2022/09/28 |
| Activity Date: | 2022/09/17 |
Reviewed by: 蒼aoi
It was an early morning tour, but they picked us up at the hotel and the service was polite. The schedule was packed, and the explanation before we started had a lot of information, but there were guides at each point, so we could enjoy ourselves without getting lost. On Taketomi Island, I chose the water buffalo cart tour plus free time. The duration of the free time depends on the water buffalo, so I recommend planning your free time during the ferry ride. It was a satisfying tour that allowed us to visit several islands and also enjoy some relaxing time in just one day.
朝早いツアーですが、ホテルまで迎えにきていただいて、対応も丁寧でした。盛りだくさんの日程で開始前の説明は情報量が多かったですが、その場その場で案内が入り、迷わず楽しむことができました。竹富島では水牛車観光+フリータイムを選択しました。水牛次第でフリータイムの時間が決まりますのでフリータイムでの予定をフェリー移動中など事前検討することをおすすめします笑
1日で離島をめぐり、ゆったりした時間も過ごせる満足のツアーでした。
| Rating: | |
|---|---|
| Packages: | 竹富島水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2022/09/27 |
| Activity Date: | 2022/09/26 |
Reviewed by: saluda55
The shuttle service was smooth, and the transportation was clearly organized with numbered routes, making it easy to navigate. The bus driver and the staff at the reception were kind and provided attentive service. I would like to use this service again on my next trip.
送迎もスムーズで移動時もコース毎に番号分けされていてわかりやすく案内してもらいました。
バスの運転手さん、受付の方も親切で丁寧な対応でした。
次回の旅行の際も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2022/09/27 |
| Activity Date: | 2022/09/25 |
Reviewed by: テラクラニ
The water buffalo cart from Iriomote Island to Yufu Island was very refreshing and enjoyable. Sometimes, they even perform shamisen music during the ride♪ I had a very meaningful time.
西表島から由布島までの水牛車がとても新鮮で良かったです。
水牛車では乗車中に三味線演奏をしてくれることもあります♪
とても有意義な時間を過ごせました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2022/09/26 |
| Activity Date: | 2022/09/25 |
Reviewed by: ともりん
This was our family's first trip to Okinawa, and choosing this course for our Ishigaki Island trip was definitely the right decision! The mangroves on Iriomote Island were amazing, and I was surprised by the variety of mangrove species thanks to the guide's thorough explanations! When we crossed from island to island with the water buffalo, the guide explained the characteristics of the water buffalo, which helped me understand this creature better, and I found them very cute.
Also, it was a good choice to do a bus tour on Taketomi Island considering our stamina after snorkeling and the weather! The guide provided detailed explanations about the cows on Taketomi Island, and I could see how well the people on the island live together, making it a truly wonderful place. Lastly, of course, we paid the entrance fee as well. I would love to explore the Yaeyama Islands again!
今回家族で初めての沖縄、しかも石垣島旅行ということもあり、このコースを選択して正解でした!
とにかく西表島のマングローブもガイドさんの丁寧な説明でマングローブの種類の豊富さにビックリ!
水牛も島から島へ渡ら時にガイドさんが水牛の特性を説明してくれたので、水牛という生き物を理解出来、とても可愛く思えました。
また竹富島へはシュノーケル後の体力や天候などのことを考慮してバス観光にして正解でした!
竹富島の牛もガイドさんが詳しく説明してくれたのと、島中の人たちが仲良く暮らしてい事もわかり、とても素敵な島だと思いました。
最後にもちろん入島料も納めてきました。
また八重山諸島巡りしたいです。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Families |
| Posted on: | 2022/09/26 |
| Activity Date: | 2022/09/25 |
Reviewed by: Harumi
The staff were very kind and friendly! The water buffalo experience was also fun. This time we participated as a couple, but next time I would like to bring the kids along too!
スタッフさんはとっても親切で優しい方でした!
水牛体験も楽しかったです。
今回は夫婦で参加をしましたが、次回は子供たちも一緒に行きたいと思っています♪
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2022/09/25 |
| Activity Date: | 2022/09/23 |
Reviewed by: みみみ
There were beautiful buses along the way, and there were several opportunities to use the restroom, making it a comfortable experience! I think those with babies can participate with peace of mind.
移動の途中で綺麗なバスがあったり、トイレにいくタイミングも何度かあって快適に楽しめました!赤ちゃんを連れているかたも多く、安心して参加できると思います。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2022/09/24 |
| Activity Date: | 2022/08/30 |
Reviewed by: ELT0119
Due to the COVID-19 pandemic, I booked a tour with Beltora for the first time domestically, and I experienced the same reliable and reassuring service as always. The staff at Dream Tourism, who assisted us this time, were all efficient and friendly.
I had thought we would be using regular ferries to visit each island, but I learned that Dream Tourism owns a large boat. Although each passenger had a different itinerary, it was reassuring to know that everyone on board was a tourist who booked through Dream Tourism.
I was very satisfied, but I rated it three stars because I was concerned about the behavior of the male water buffalo guide at the Taketomi Island "Taketomi Tourism Center." While it might have been something I could overlook, I believe many others felt uncomfortable, so I felt it was necessary to mention it for future improvement.
First, while boarding, he addressed a female passenger who had removed her mask, saying, "The woman at the back, please put on your mask. We had an explanation about this, right?" I understand that being cautious about COVID-19 is important on an island with limited medical facilities, but it has been nearly three years since then, and with vaccinations and other measures in place, it should be clear that wearing masks outdoors is not as significant. There could have been a kinder way to address the customers. Furthermore, there was no actual explanation given; later, I checked inside the first building and saw a "mask required" sign at the reception, but there was no verbal explanation.
The most puzzling comment was, "Please refrain from taking photos, or it will get out of hand." Passengers who were eager to take pictures had to put their cameras away. Yet, when a passenger filmed at the main sightseeing spot, the guide remarked, "My eyes are in that video," reprimanding them for filming. When I heard about the photo ban, I thought that the sound of the camera would startle the water buffalo and cause chaos, which is why other tourists might have refrained from taking pictures. However, why is it that video recording without sound is also prohibited? Tourists walking on the road were freely taking photos and videos, so why were we on the water buffalo cart the only ones banned from doing so? I imagine that passengers who wanted to take great photos at the best shooting spot left quite dissatisfied without any pictures.
Is it the case that the "Taketomi Tourism Center" prohibits photo and video recording during the ride, or is this just the whim of this male staff member?
Additionally, while they seem to quickly collect the buffalo's urine in a bucket to prevent it from being scattered on the road, the guide would cover it with sand using his foot, and despite claiming to have children, he ignored the wishes of the kids. He also complained about work, giving off a rather oppressive vibe of "follow my orders," which was quite unpleasant.
Out of curiosity, I looked up the "Taketomi Tourism Center" after returning home, and I found numerous negative comments about the staff. I felt that this company needs to relearn what customer service should be and how to interact with customers from the ground up. Given how great the other staff members were, I think this one unpleasant interaction is a prime example of how a single negative experience can ruin an otherwise enjoyable trip. While it was not directed at us personally, if it had been, I would have rated it one star.
In any case, since neither I nor the other customers could take photos, I would like "Taketomi Tourism Center" to clarify their stance on this matter. There was no sign prohibiting photography inside the center's building, so it seems this was indeed the personal judgment of this male staff member.
Since you have a precious job of entertaining tourists and providing experiences that cannot be found elsewhere, I believe that even a small change in behavior could lead to a much more enjoyable experience for customers, whi
コロナ禍のため初めて国内でベルトラさんのツアーを申し込みましたが、変わらぬ安心、確実なサービスでした。今回お世話になったドリーム観光さんもスタッフ全員手際よく、好意的な方ばかりでした。
定期便で各島を回ると思っていたら、ドリーム観光さん自社の大きな船を保有しているのですね。乗船客それぞれのコースは違うものの全員ドリーム観光で申し込んだ観光客のみというのも間違いがなくて安心しました。
大変満足だったのですが、星3つにしたのは竹富島での「竹富観光センター」男性水牛ガイドの対応が気になったから。
スルーしようと思えばできる範囲だと思いますが、多くの方が不快な思いしているとは思うので、今後の改善のためにあえて書かせていただきます。
まず乗車して自分たちのことではないのですが、マスクを外されている女性客に対して「一番後ろの女性の方。マスクしてください。説明ありましたよね」といったものの言い方。医療機関の限られた島でコロナにナーバスになるのは分かるのですが、すでに3年近く経過してワクチン等の対応も進み、外でのマスク着用がそれほど意味をなさいことはわかっているはず。もっと客に配慮した優しいものの言い方はあったはず。
そして、実際そんな説明はありませんでした。後で最初の建物の中で確認したところ、受付に「マスク着用」の表示がありましたが口頭で説明があったわけではありません。
そして一番????なことは「収集が付かなくなるので写真撮影はやめてください」との発言。カメラを出して撮影する気満々だった搭乗客はカメラを鞄にしまう羽目に。それでも一番の観光名所でビデオ撮影した客には「ビデオには私の目が映っていますからね」とビデオ撮影をとがめる発言。
写真撮影禁止と聞いた時、自分を含めて水牛がシャッター音に驚いて収集が付かなくなるものだと思い、他の観光客も遠慮したのだと思います。
なのに、音の出ないビデオまでダメなのは何か理由があるのでしょうか?
路を歩いている観光客は自由に写真撮影、ビデオ撮影しているのに水牛車に乗っている私達だけがなぜ禁止なのでしょう?
一番の撮影スポットでいい写真を撮りたかぅた搭乗客は誰一人写真を撮ることなく終了したのでかなり不満だったのでは。
「竹富観光センター」では搭乗中の写真撮影、ビデオ撮影を禁止しているんでしょうか?それともこの男性職員だけの我儘なのでしょうか?
それ以外にも、牛の尿はバケツですぐに受け取って路に撒かないようにするのでしょうが、足で砂をかけてごまかしたり、自分が子供いるといっていた割にはお子さんへの希望を無視してたり、仕事の愚痴を言ったりと、なんか俺様の「俺の言うことに従え」的な高圧的な感じでかなり不快感がありました。
ちょっと気になり帰宅後「竹富観光センター」を調べてみたのですが、従業員の悪いコメントが出てくる出てくる。
この会社は顧客に対するサービスはどうあるべきなのか、接客はどうあるべきなのかを1から勉強し直す必要があるのではと感じました。
他の接客をしてくれた方々がとても良かっただけに、たった一人の不愉快な対応がせっかくの楽しい旅行を台無しにしてしまう良い例だと思いました。
決して自分たち個人に発せられたものではありませんが、もし自分たち個人に向いたものでしたら評価は星1つでした。
ともかく自分も含め他のお客さんも写真撮影はできなかったので「竹富観光センター」としてこれに対してどういう認識でいるのかは明確にしていただきたいと思います。センターの建物内には写真撮影禁止の文字はありませんでしたのでやはりこの男性職員独自の判断だったのでしょうか。
観光客を楽しませて、他では味わえない経験をさせていただいている貴重なお仕事なのですから、少しだけ行動変化していただけるだけで、客側ももっと楽しい経験ができるようになると思いましたので厳しいコメントを書かせていただきました。
ありがとうございました。
Thank you very much for participating in the tour. However, I sincerely apologize for any discomfort you experienced during your visit to Taketomi Island.
Regarding COVID-19 measures, as you might expect, the remote islands are particularly sensitive to the virus. I believe we needed to be more considerate about how to guide our customers to ensure they feel safe participating.
Additionally, concerning photography, when I checked with the operating company, they mentioned that to ensure everyone boards the water buffalo cart smoothly and on schedule, as well as due to safety concerns near the water buffalo, there may be times when we ask for your cooperation in refraining from taking photos before boarding. However, during the ride, it is acceptable to take photos and videos as long as you are considerate of the other guests around you. I also apologize for not properly informing our customers about this point.
We take your feedback seriously and, together with the operating company, will strive to improve our services further. Thank you very much for sharing your valuable experience despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、竹富島観光の際はご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。
まずコロナ対策に関しまして、お察しの通り離島では地域柄コロナに対して敏感になる部分はございますが、
どのように案内をすればお客様が安心してご参加いただけるのか、もっと配慮が必要だったと思います。
また、写真撮影に関しまして、催行会社に確認したところ、水牛車へ乗車時に皆様にスケジュール通りスムーズにご乗車いただくよう、
また水牛の近くは危険が伴う等で、乗車前の撮影をお控えいただくよう、ご協力をいただくことがあるとの回答がございました。
なお、乗車中に関しましては、写真撮影、ビデオ撮影共に、周りのお客様にご配慮いただいた形でお取りいただく分には問題がないとのことでございます。
この点につきましても、お客様へきちんとご案内でできておりませんでしたこと、重ねてお詫び申し上げます。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2022/09/22 |
| Activity Date: | 2022/09/18 |
Reviewed by: kazz
I'm a sightseeing bus driver in Kansai, and I would recommend this tour even as a fellow professional. The highlight was definitely the guide's performance on the shamisen at the end of the itinerary. The bus itself was quite old (laughs), but I would definitely do it again!☆
関西で観光バス運転手していますが、、このツアーは同業者ながらお勧めかな…工程フィナーレのガイドさんの蛇三線演奏が最高でした、、バス自体はかなり年季車でした(笑)またリピします☆
| Rating: | |
|---|---|
| Packages: | 石垣島一周定期観光バス |
| Attended as: | Solo Travelers |
| Posted on: | 2022/09/17 |
| Activity Date: | 2022/08/27 |
Reviewed by: やぎすけ
I signed up because there was a shuttle service. I was satisfied with the tour itself, but I was very disappointed when I was left behind at the Ishigaki Port Ferry Terminal during the return shuttle due to a bathroom stop.
On the day of the tour, I was picked up at my hotel and checked in at the counter at Ishigaki Port Ferry Terminal, where I received multiple tickets. After that, we moved to the boat and traveled to Iriomote Island. Once we arrived at Iriomote Island, we took a bus to the mangrove cruise boat, and then again took a bus to the water buffalo cart boarding area. We traveled to Yubu Island by water buffalo cart and had free time (lunch was provided, so we moved to the restaurant within the allotted time to eat) to explore the island. After that, we returned to the water buffalo cart, switched from the bus to the boat, and moved to Taketomi Island. On Taketomi Island, we drove around the island in a water buffalo cart and then had free time. Since we basically moved around on our own, I was able to quickly buy souvenirs at various places, so I was satisfied with the tour content.
What was disappointing was that when I returned from Taketomi Island to Ishigaki Port Ferry Terminal, I had to stop by the bathroom due to feeling unwell, and when I returned to the tour counter, I was told that the shuttle had already finished. I had to pay for a taxi back to the hotel. When I was picked up at the hotel, I received a call, and at the departure counter, I was told they would wait until we returned to the counter after the tour, so I really wished they had at least confirmed by phone. I was satisfied with the tour itself, but I was very disappointed at the end.
送迎ありだったので申し込みました。
ツアー自体は満足でしたが、帰りの送迎でトイレ立ち寄りの間に出発され石垣港離島ターミナルに置き去りにされたためそこだけ非常に残念でした。
当日はホテルまで迎えに来ていただき、石垣港離島ターミナルのカウンターで受付し複数枚チケットを受け取りました。その後各々で船に移動し、西表島まで船で移動しました。西表島についてからは各々でバスに乗りマングローブ遊覧船に移動し、その後再びバスで水牛車乗り場に移動。水牛車で由布島に移動し自由時間(昼食は用意されているので各々で時間内にレストランに移動して食べる)で島を散策、その後再び水牛車に戻り、バスから船に乗り換え竹富島に移動しました。竹富島では水牛車で島をドライブして、その後自由時間でした。移動は基本的に自分たちで移動するため、各所でささっとお土産を買って移動できたので、ツアー内容は満足でした。
残念だったのは竹富島から石垣港離島ターミナルに戻った際、体調を崩したためトイレに立ち寄ってからツアーカウンターに戻ったところ、すでに送迎は終わったと言われ、自腹でタクシーでホテルまで戻りました。ホテルに迎えにきていただいた際は電話があったのと、出発時のカウンターではツアー後カウンターに戻ってくるまで待っていますと言われたこともあり、せめて電話確認していただきたかったです。
ツアー自体は満足でしたが最後でとてもがっかりしました。
Thank you very much for participating in the tour. However, we sincerely apologize for the inconvenience regarding the lack of shuttle service at the end of the tour.
Upon confirming with the operating company, we learned that the return shuttle service operates on a declaration basis. We ask for your preferences for the return shuttle service before the start of the tour, but since there was no declaration of your preference at that time and your name was not on the user list, you were unfortunately unable to use the service. Additionally, regarding the pickup, if we cannot meet you at the designated time in the front lobby area, we will confirm via phone.
To avoid any confusion regarding the shuttle service in the future, we will consider making our guidance on our website clearer. We take your feedback seriously and, together with the operating company, we will strive to improve our guidance methods and enhance our services. Thank you very much for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ツアー終了の際には送迎サービスがご利用いただけず、心よりお詫び申し上げます。
催行会社に確認したところ、お帰りの送迎サービスに関しまして申告制となっており、ツアー開始前にお帰りの送迎サービスのご希望をお伺いさせていただいておりますが、
その際にご希望のご申告がなく、ご利用者名簿にお名前がなかったため、結果ご利用いただくことができませんでしたとの回答がございました。
また、お迎えに関しましては、お迎え時間にフロント・ロビー付近でお会いできない場合に、お電話にて確認をさせていただいているとのことです。
今後の送迎サービスに関する混乱を避けるため、弊社ページでのご案内も分かりやすいものとなるよう検討いたします。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後ご案内方法やさらなるサービス向上に努めてまいります。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 竹富島水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2022/09/13 |
| Activity Date: | 2022/08/26 |
Reviewed by: tomo
I was worried about what would happen since a typhoon was approaching, but on the day of the tour, it was incredibly sunny!
Mangrove cruise → rode a water buffalo to Yufu Island → had lunch → moved to Taketomi Island → rented bikes and toured the key spots on the island. I even dipped my feet in the sea at Kondoi Beach. We had some extra time, so we enjoyed cocktails at a café. Overall, it was a fulfilling experience, and I was very satisfied.
I think 15,000 yen is an excellent value for this!
台風が近づいてきたのでどうなるかと思いましたが、ツアー当日はめちゃ晴れ!
マングローブクルーズ→水牛乗って由布島へ移動→ランチ食べて→竹富島移動→レンタル借りて島の要所を見学。コンドイビーチで足まで海に浸かったり。少し時間も余ったのでカフェでカクテル飲んで全体的に充実していて大満足。
これで15000円はコスパ抜群だと思います!
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2022/09/05 |
| Activity Date: | 2022/08/30 |
Reviewed by: Q chan
Even with a short stay, I was glad to be able to quickly visit various islands. On Iriomote Island, I enjoyed a mangrove tour with clear and polite explanations. The bus driver's announcements were also very entertaining. On Yubu Island, I rode a water buffalo cart while listening to the sound of the sanshin, and I was able to take commemorative photos with the water buffalo. After enjoying a delicious bento box, I leisurely strolled around the island. On Taketomi Island, I rented a bicycle and explored. I had a lot of fun planning my own route using a map to visit the places I wanted to see. However, when I encountered a water buffalo cart along the way and stopped to look around, I didn't know where to move out of the way. When I asked which direction they were going, I was told harshly, "You're in the way. We're going that way," which was intimidating. I've heard that being at a higher eye level can sometimes make people feel more confident, but the passengers on the cart looked at me and whispered, laughing derisively. I understand that stress can build up and make people irritable, but their aggressive remarks without answering my question were unpleasant. It might be better to silently and quickly move out of the way when encountering a water buffalo cart on the road. It's unfortunate that I couldn't end my experience on a good note due to the lingering frustration, but I think it was an efficient tour.
滞在日数が少なくても、色々な島をサクッと訪れることが出来て良かったです。西表島では、わかりやすい丁寧な説明を受けながらマングローブを遊覧出来て楽しかったです。バスの運転手さんのアナウンスもとても面白かったです。由布島では三線を音色を聴きながら水牛車に乗って、水牛と一緒に記念撮影が撮れました。美味しい幕の内弁当を食べたあと、島の中をゆったりと散歩しながら満喫する事も出来ました。竹富島では自転車レンタルをしてまわりました。地図を見ながら自分でルートを考えて見たいところを巡りましたが、とても楽しかったです。途中水牛車がいたので自転車を止めて周りを見ましたが、どこに避けたら良いのか分からず、どっちの方向へ行かれますか?と尋ねたら「邪魔なんだけど。そっち通るから。」とキツく言われて怖かったです。目線の位置が高くなると気持ちが大きくなったりする事があると聞いた事がありますが、乗っていた乗客もこちらを見てコソコソ話しながら馬鹿にしたように鼻で笑っていました。色々ストレスが溜まってイライラするのもわかりますが、質問にも答えず攻撃的な発言は不愉快でした。道で水牛車に出会ったら無言で急いで逃げるのが良いかもしれません。モヤモヤしたままで、気分良く終われなかったのは残念ですが、効率的なツアーだと思います。
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/09/03 |
| Activity Date: | 2022/08/28 |
Reviewed by: AYA
We participated as a family of four adults and three children. The coral we saw from the glass-bottom boat was more vibrant and breathtaking than anything I had ever seen before. It was a different kind of excitement compared to snorkeling! Both adults and children were thrilled. The water buffalo tour allowed us to see the town of Taketomi Island at a leisurely pace, and we also enjoyed the lovely songs from our guide. It was a hot day, but the water buffalo cart was cool in the shade.
大人4人、子供3人の家族で参加。グラスボートから見る珊瑚は、今まで見たことがないほど、色鮮やかで、感動的でした。シュノーケリングとはまた違った感動があります!大人も子供も大興奮でした。水牛での周遊は、竹富島の町中をゆっくり見られ、また、ガイドさんの素敵な歌も聞けてよかったです。暑い日でしたが、水牛の荷台は、日陰で涼しかったです。
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| Packages: | 【12/31まで】水牛車とグラスボートプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2022/09/01 |
| Activity Date: | 2022/08/30 |
Reviewed by: Chie
I recommend signing up for this tour on the first day. This way, you can get a good grasp of the sightseeing options and narrow down what you want to experience. I was able to make reservations for the things I wanted to do from the second day onward, which made for a fulfilling trip.
The water buffalo cart experience was great, as it allowed us to enjoy two different conditions. The glass-bottom boat offered high underwater visibility, and we could see plenty of fish clearly.
初日にこのツアーの申し込みをおすすめします。これにより観光内容がだいたいつかめるので、何を体験んしたいかが絞れました。2日目以降体験したいことを予約し充実した旅行になりました。
水牛車は二カ所違う条件で体験できよかった。
グラスボートは水中透明度が高く魚もよく見えました。
| Rating: | |
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| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Families |
| Posted on: | 2022/08/27 |
| Activity Date: | 2022/08/23 |
Reviewed by: リラックマ
Since I boarded first, I asked the captain and guide which side would be better to sit on, and they said, "Both sides are the same. We'll turn around on the way back. It might be better to sit on the left side, which won't be in the sun until we depart." So, I sat on the left. On the way there, they provided a detailed explanation while getting close to the mangroves on the right side, but on the way back, perhaps due to the tide, we just returned down the middle. I can only say it's disappointing that I couldn't see up close while listening to the explanations. Shouldn't we also get close on the left side, as mentioned in the initial announcement?
1番に乗り込んだので、船頭兼ガイドさんに座る席は右か左どちらが良いか聞いたら、「どちらも同じ。帰りは折り返すので。出航まで日の当たらない左が良いのでは?」と言われて左に座った。往き、右側をマングローブに近寄りながら丁寧に説明していらっしゃったが、帰りは潮の加減か、真ん中をただ帰るだけだった。説明を聴きながら近くで見ることができず、残念というしかない。最初のアナウンス通り、同じように左も近寄るべきではないですか?
| Rating: | |
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| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Families |
| Posted on: | 2022/08/26 |
| Activity Date: | 2022/08/22 |
Reviewed by: ひろりん
The water buffalo's akahachi-kun added great flavor, and I was able to enjoy it leisurely. Cycling around the island with a rental bike and catching the last ferry was just perfect. I was very satisfied to have visited all the spots on Taketomi Island!
水牛のあかはちくんがいい味を出してくれてて、のーんびり堪能できました。
レンタサイクルで島一周して最後のフェリーでちょうど良かったです。
竹富島のスポットを全部周れて大満足でした!
| Rating: | |
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| Packages: | 水牛車プラン |
| Attended as: | Families |
| Posted on: | 2022/08/25 |
| Activity Date: | 2022/08/24 |
Reviewed by: さらやしき
Iriomote Island: It seems that 90% of the island is a protected area, truly giving it a jungle feel. The mangroves were quite impressive!
Yubu Island: The water buffalo carts are a must-see! The buffalo driver plays Okinawan songs on the sanshin.
Taketomi Island: The sea was incredibly beautiful! I think the combination of the sandy beach and the emerald green sea is among the best in the outlying islands. Riding a bicycle in the midsummer heat can be a bit tough, though... haha.
There are repeated transfers by boat and bus, which can be quite strenuous. Be careful of motion sickness. However, this tour is perfect for efficiently exploring three completely different islands and finding your favorite one!
西表島 島の9割が保護区域だそうで、まさにジャングルという感じ。マングローブにはかなりの迫力がありました!
由布島 なんといっても水牛車!牛者さん?が三線で沖縄の歌を演奏してくれます。
竹富島 海がとっても綺麗でした!砂浜とエメラルドグリーンの海の綺麗さが離島の中でもトップクラスだと思います。真夏の自転車が少しきついですが…笑
船やバスでの移動が繰り返しあり、かなりハードではあります。乗り物酔い注意です。ですが、全く違う三島が効率よく回れ、お気に入りの島を見つけるにはもってこい!のツアーです。
| Rating: | |
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| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Families |
| Posted on: | 2022/08/23 |
| Activity Date: | 2022/08/22 |
Reviewed by: ヒロシ
I applied because I couldn't rent a car. I was able to go to Kabira Bay and the Tamatorizaki Observatory in the north, and the bus terminal is also close to the remote island terminal. I was very satisfied with the round-trip transfer and lunch included.
レンタカーが借りられなかったので申し込みました。川平湾や北側の玉取崎展望台まで行けて、バスターミナルは離島ターミナルへも近く、行き帰りの送迎と昼食付きでたいへん満足しました。
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2022/08/23 |
| Activity Date: | 2022/08/22 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
Regarding the family discount campaign you pointed out, the oversight occurred during our price revision, which resulted in the campaign not being applied. We sincerely apologize for the inconvenience this has caused. This campaign allows one child to participate for free with each adult, so we would like to process a refund for one child's fee.
We will work to prevent such issues from occurring in the future. Thank you for taking the time to share your valuable feedback.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
ご指摘いただきましたファミリー割引のキャンペーンにつきまして、弊社にて料金改定の際、キャンペーンの適応が漏れてしまっていたことが原因となります。
ご迷惑をおかけしましたことを心よりお詫び申し上げます。
本キャンペーンは、大人1名様につき幼児1名様は無料でご参加いただけるものとなりますので、幼児1名様分のご返金をさせていただきたく存じます。
今後このようなことが起こらないよう、再発防止に取り組んでまいります。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム