Reviewed by: おまつ
It was a trip during the pandemic, but I felt that hygiene management, such as temperature checks and mask-wearing, was well taken care of. It was just my 4-year-old son and me, and the ferry ride was short, so we didn't get bored and had a great time. As soon as we arrived at Taketomi Island, we took a glass-bottom boat, and there were only half the capacity, which made it enjoyable. My son was very excited to see so many fish and looked like he was having a lot of fun. It was a pity that the guide's explanations were a bit hard to hear. The water buffalo cart ride was also relaxing and very enjoyable. It was a tour that I definitely want to do again.
コロナの中での旅行でしたが、検温、マスク着用など衛生管理はしっかりされてると思いました。
4歳の息子と二人でしたが、フェリーの時間が短いので飽きることもなく、楽しめていました。
竹富島に着いてすぐにグラスボートでしたが、定員の半分しかいなく、子供はたくさんのお魚に大興奮でとても楽しそうでした。
ガイドさんの説明が少し聞き取りづらかったのが残念。
水牛車ものんびりできてとても楽しめました。
またぜひ行きたいと思うツアーでした。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とグラスボートプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2020/10/17 |
| Activity Date: | 2020/10/11 |
Reviewed by: かおり
It was my first time in Ishigaki Island, so I chose to visit three islands.
I had no interest in the ox cart and mangroves, but I was moved by them. Yujiro, who was a part-time worker until Yufu Island, was a smart kid who got into the frame by himself and tied the reins on his own. Ryu, the handsome guy from Taketomi Island, was also wonderful. Everyone was great!
初めての石垣島でしたので 3島巡りを
選択しました。
牛車 マングローブ 全く興味がなかったのですが
感動しました。
ゆふ島までの アルバイトの裕次郎君
ゆふ島の 枠の中に自分で入ったり
たずな?をくぐって自分でつける 頭の良い子
竹富島のイケメン りゅう君
皆 素敵でした♪
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/10/16 |
| Activity Date: | 2020/10/13 |
Reviewed by: トシ坊
The tour was great as it allowed us to appreciate the beauty of each island. However, the COVID-19 measures were lacking, such as not addressing participants who did not wear masks. Please improve this.
ツアーはそれぞれの島の良さがわかり非常に良かったです。ただ、マスクを付けずに参加する人に注意しないなどコロナ対策は今一歩でした。改善ください。
| Rating: | |
|---|---|
| Packages: | 竹富島グラスボート+バス観光プラン |
| Attended as: | Couples |
| Posted on: | 2020/10/15 |
| Activity Date: | 2020/10/12 |
Reviewed by: シーモンキー
I enjoyed the glass board, the bus, and the water buffalo. I was very satisfied with all of them. In particular, I felt a relaxed time with the water buffalo, which made me very happy.
グラスボード
バス
水牛
と楽しみました。どれもとても満足でした。
特に水牛はのんびりした時間を感じれ、大変満足しました。
| Rating: | |
|---|---|
| Packages: | 水牛車とグラスボートとバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2020/10/11 |
| Activity Date: | 2020/10/05 |
Reviewed by: PPP
The mangroves of Iriomote Island, the water buffalo cart to Yufu Island, the water buffalo cart on Taketomi Island, and the guidance from the bus driver were all enjoyable experiences for sightseeing.
西表島のマングローブ、由布島へ渡る水牛車、武富島の水牛車、バスの運転手さんのガイド、どれも楽しく観光出来ました。
| Rating: | |
|---|---|
| Packages: | 竹富島グラスボート+バス観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/10/10 |
| Activity Date: | 2020/10/08 |
Reviewed by: でーひぃ
The staff at the ferry terminal counter were very nice.
I was able to relax a lot, anyway. It was great to receive coupons that can be used in the area through the Go To campaign.
Be careful if you rent a bike at the water buffalo place, as it's quite expensive! It's easier to walk to the beach. It seemed like biking would be tough on the hills.
フェリーターミナルのカウンターの方は感じが良かったです。
とにかくのんびりできました。
go to キャンペーンで 地域で使えるクーポンがもらえて良かった。
水牛の所でレンタサイクルすると かなり高いから注意!
ビーチまで 歩いた方が楽だし。
自転車の方は坂道大変そうだった。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Friends |
| Posted on: | 2020/10/04 |
| Activity Date: | 2020/10/03 |
Reviewed by: ましゅまろ
The waves were high and the ferry was really rocky because it was right after the typhoon! All three islands were great! I especially loved the relaxed atmosphere of Taketomi Island. It's a shame that if the weather had been better, I could have taken even more beautiful photos...
台風直後だったので波が高くてフェリーの揺れがすごかった!!
3島は全てよかったです!!特に竹富島はのんびりした空気がすごく好きです。お天気がよければもっと、素敵な写真がとれたのに残念でした、、、
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2020/09/20 |
| Activity Date: | 2020/08/24 |
Reviewed by: ゆかっち
On the day I arrived in Ishigaki Island, I participated in the water buffalo cart course. The water buffalo cart ride was leisurely and enjoyable. Since I had time until the return boat, I rode a bicycle to the beach. It was hot, but the beach was very beautiful, and I was able to have the best time.
石垣島到着日に、水牛車コースで参加しました。水牛車はのんびりと楽しかったです。帰りの船まで時間があったので、自転車でビーチへ。暑かったけど、とてもキレイで最高の時間を過ごすことができました。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Families |
| Posted on: | 2020/09/19 |
| Activity Date: | 2020/08/29 |
Reviewed by: けんたっち
This was the first activity after arriving in Ishigaki Island. I participated with my university friends. Initially, I was worried it might not be very exciting since we would just be riding cows, but once we got on, the guide played the sanshin and sang, and explained the island's attractions, making it a very enjoyable experience.
石垣島に来て最初のアクティヴィティでした。大学の友達と一緒に参加しました。当初は牛に乗るだけだからあまり盛り上がらないのかもと心配でしたが、乗ってみると添乗員さんが三線を引いて歌を歌ってくださったり、島の名所を説明してくださったり大変楽しい体験になりました。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Friends |
| Posted on: | 2020/09/12 |
| Activity Date: | 2020/08/18 |
Reviewed by: u_cchi
I had a great time. The guide worked really hard and went quite a bit over the scheduled time... (laughs)
とても楽しかったです。ガイドさんが頑張り過ぎて、予定の時間をだいぶオーバーしちゃいましたが。。(笑)
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/09/05 |
| Activity Date: | 2020/08/15 |
Reviewed by: 野良猫
On the cruise around Iriomote Island, the female captain was skilled in both guiding and maneuvering the boat, providing detailed explanations about the mangroves that were very easy to understand. The bus driver also gave us a tour of the island, which allowed us to hear more about Iriomote than we had expected. We were fortunate to see the adorable sight of a mother water buffalo and her newborn calf, as it coincided with the calving season. The water buffalo pulling the cart was very gentle and smart, making us feel a bit guilty for having it carry our weight. Although it was a short time, we enjoyed a relaxing experience with the sound of the sanshin and the boatman's singing. If I had to say something, there were many explanations about the Iriomote wildcat, so I wished I could have seen a specimen or photos somewhere.
In the afternoon on Taketomi Island, we initially planned to only rent bicycles and not ride the water buffalo cart. However, as soon as we arrived at the Taketomi Island Tourist Center, a female employee quickly asked, "What about the water buffalo? Aren't you riding? Bicycles? Fill this out!" I was confused about where to write what, and as I hesitated, she let out a big sigh and left the area, glaring at us from a distance. We were left unattended, but later, another employee helped us, and we were able to rent bicycles. However, the childish behavior we encountered right after arriving on Taketomi Island ruined the excitement we had been looking forward to. It was frustrating to see an employee who seemed to be annoyed when tourists didn't follow the routine they expected. To be frank, I believe that the tourism and hospitality industry is not suited for such individuals. If they want to work at their own pace, they should choose a desk job at home. In hindsight, I even wish I had scolded her on the spot for her rude behavior. The first employee at the Taketomi Island Tourist Center would likely realize this was about her if she saw it.
While the response from the other employees was good, it was disappointing that just one person left a negative impression. Of course, Taketomi Island itself was a wonderful place, so when I visit again, I hope to enjoy my trip without relying on the Taketomi Island Tourist Center.
西表島のクルーズでは女性の船長さんでガイドも操縦も上手、マングローブを詳しく説明してくれてとても分かりやすかった。送迎バスのドライバーさんも島内の案内をしてくれるので思っていた以上に西表島の話しを聞くことができて良かったと思う。由布島の水牛もちょうど子牛が生まれた時期と重なり可愛らしい親子の姿を見せてもらうことも出来ました。水牛車を引く水牛はとても大人しくお利口さんで重たい私達を運んでもらうのが申し訳なくなるほど。短い時間でしたが三線と船頭さん?の歌声でのんびりした時間を楽しむことが出来ました。しいて言えば西表やまねこの説明が沢山あったのでどこかで剥製や写真などでも見てみたかった。
午後の竹富島では水牛車には乗らずレンタサイクルのみの予定でしたが、到着後竹富島観光センターに着くなり女性の従業員が水牛は?乗らないの?自転車?これに記入して!と矢次早に言われどこに何を書いて良いのか分からずに戸惑っていると「はぁーっ」と大きなため息をつかれその場を離れていき離れたところからからこちらの様子を伺いを睨みつける始末。放置された私達でしたがその後他の従業員さんが対応して下さり無事に自転車を借りることができたのですが、竹富島到着後すぐにこのような子供じみた対応をされ楽しみにしていた気分は台無しにされました。暑い中毎日同じルーティン作業で観光客が思った通りに動かないと面倒になり不貞腐れる従業員。はっきり言わせてもらいますが観光業、接客業は向いていない。自分のペースで仕事をしたいのならデスクと向き合う在宅の仕事を選んだら?と言いたい。というか今となればその場で叱り飛ばしてやれば良かったとさえ思うほど腹の立つ対応だった。竹富島観光センターの最初に担当した従業員がこれを見たら自分の事だと察しが着くでしょう。
他の従業員さんの対応は良かっただけにたったその1人のせいで残念な思いが残ってしまった。
もちろん竹富島自体はとても素敵な所でしたので次回訪れる時は竹富島観光センターにはお世話にならず楽しめる旅にしたいと思います。
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Families |
| Posted on: | 2020/08/29 |
| Activity Date: | 2020/08/05 |
Reviewed by: おりたまる
The wind was strong, but it was a beautiful sunny day, perfect for a tour! I chose the glass-bottom boat and bus sightseeing plan on Taketomi Island, and the bus driver was really great—he took photos for us, showed us how to find star sand, and told us about power spots. I was torn between this plan and cycling when I made the reservation, but choosing this plan was absolutely the right decision! I'm sure if I had chosen cycling, I would have been drenched in sweat (laughs). The bus was cool and perfect! We saw two families of wild boars in the mangroves, and the water buffalo was fun too. I had a wonderful time. Thank you!
風が強かったけど晴天でツアー日和でした!
竹富島ではグラスボードとバス観光プランを選択したのですが、バスの運転手さんが写真を撮ってくれたり、星の砂の見つけ方や、パワースポットを教えてくれたりとすごく良い対応をしてくださったので、予約時にサイクリングと悩みましたがこちらのプランにして大大大正解でした!
きっとサイクリングを選択していたら汗だくでやばかったはず(笑)バス、涼しくて最高!
マングローブでは猪の親子が2組も見れたし、水牛も楽しいし、とても素敵な時間を過ごす事が出来ました。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 竹富島グラスボート+バス観光プラン |
| Attended as: | Couples |
| Posted on: | 2020/08/27 |
| Activity Date: | 2020/08/26 |
Reviewed by: cebulove
I participated with a preschooler, and we had a great time. It was a tour around three islands, and the price was reasonable, including meals. It was very helpful that we could add a lunch option for the child for an additional fee.
未就学児を伴う参加でしたがとても楽しめました。3島を巡るツアーですが食事込みで価格もお手頃でした。子供用の昼食も別料金ですが付けることが出来たのでとても助かりました。
| Rating: | |
|---|---|
| Packages: | 竹富島グラスボート+バス観光プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2020/08/16 |
| Activity Date: | 2020/07/25 |
Reviewed by: 5211
We chose this tour for our three-generation family trip, as my parents didn't want to engage in active activities like snorkeling. Although it wasn't sunny due to the day after the typhoon, the guides for the mangrove cruise, the bus, and the water buffalo cart were all very skilled at storytelling, making the sightseeing enjoyable.
At Yubu Island, we had 90 minutes of free time, which included a pre-prepared traditional lunch. If the meal takes a while, I think 90 minutes might be a bit short (we couldn't fully explore the island). After this, we returned to Iriomote Island by water buffalo cart for the second time, and then took a boat back to Ishigaki Port to conclude the tour.
My child and I felt a bit unsatisfied due to the lack of activities in the sea, but my parents said, "Since there isn't much walking, this tour is just right for older people." I think it would be enjoyable for elderly individuals or families with small babies.
親子3世代の旅行で、かつ両親はシュノーケルなどアクティブなことはしたくないということだったので、こちらのツアーを選びました。
台風が過ぎた翌日ということで、晴天にはなりませんでしたが、マングローブクルーズのガイドさん、バスのガイドさん、水牛車のガイドさん、皆さんお話が流れるように上手で、楽しく観光ができました。
由布島では90分間、予め用意された御膳式のお弁当ランチを含んだ自由時間となります。食事に時間がかかってしまう場合は、90分はちょっと短いかなと思います(島内観光はまわり切れませんでした)。
この後、2度目の水牛車で西表島へ戻ってから、船で石垣港に戻って終了となります。
私と子どもは海に入るアクティビティがないので少し物足りなさを感じましたが、両親は「徒歩移動もあまりないから年寄りにはちょうどよいツアーだわ」と言っていました。お年を召した方や小さな赤ちゃん連れには楽しめるのではないでしょうか。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2020/08/16 |
| Activity Date: | 2020/08/10 |
Reviewed by: リリー
Due to the typhoon, it was cloudy and rainy. The morning cruise around Iriomote Island was cloudy. Unfortunately, we couldn't see the mangrove roots due to high tide. We crossed to Yubu Island on a water buffalo during high tide as well. After that, it rained on Taketomi Island. During a brief break in the rain, we cycled to Kaiji Beach. Since we were short on time, we couldn't search for star sand and had a busy cycling experience. The weather really affects the islands. Next time, I want to go when it's sunny!
台風の影響で曇り、雨でした。
午前中の西表島のクルーズは曇り。満潮でマングローブの根っこは見られず、残念でした。
由布島も満潮の中、水牛で渡りました。
その後の竹富島は雨。雨がやんだちょっとの間にカイジ浜までサイクリング。時間に限りがあったので、星の砂は探せず大忙しのサイクリングでした。
島は、天気に左右されますね。今度は、晴れの時に行きたいです!
| Rating: | |
|---|---|
| Packages: | 竹富島で水牛車+レンタサイクルプラン |
| Attended as: | Families |
| Posted on: | 2020/08/16 |
| Activity Date: | 2020/08/10 |
Reviewed by: くー。
Arriving in the morning allowed for a good schedule for the trip to Taketomi Island at 1 PM.
Taketomi Island had a relaxed atmosphere. The water buffalo cart moves along at the pace of the water buffalo.
We walked through the town that I had seen on TV.
当日の午前中に到着するため、午後13時からの竹富島行きはスケジュール的に良かったです。
竹富島はのんびりとした雰囲気でした。
水牛車は水牛のごきげんに合わせて進んで行きます。
テレビで見た事のある町中を歩いていきます。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2020/08/09 |
| Activity Date: | 2020/08/08 |
Reviewed by: nmi
It was a sightseeing experience in the rain.
Riding a water buffalo and leisurely exploring the island in the light rain was incredibly soothing.
I think it's great for enjoying just the highlights quickly.
雨の中の観光でした。
弱い雨の中、水牛でのんびりと島を回るのはものすごく癒されました。
ささっとポイントだけ楽しむには良いと思います。
| Rating: | |
|---|---|
| Packages: | 水牛車とバス観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/08/03 |
| Activity Date: | 2019/09/07 |
Reviewed by: ぴーこ
The water buffalo was very cute.
I learned a lot about the charm of the island.
The shamisen performance was wonderful.
Cycling was fun too!
Due to the impact of COVID-19, there were fewer people, so I was able to enjoy it to the fullest.
水牛がとても可愛かったです。
島の魅力もたくさん知れました。
三味線の演奏も素敵でした。
サイクリングも楽しい!
コロナの影響もあり人が少なく、存分に楽しめました。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Friends |
| Posted on: | 2020/08/02 |
| Activity Date: | 2020/07/30 |
Reviewed by: ニンニン
Perhaps it became too formulaic. I think it would have been more enjoyable to explore at my own pace.
あまりにパターン化されてしまったからでしょうか。これなら自分のペースでゆったり回る方が、魅力を味わえたと思います。
| Rating: | |
|---|---|
| Packages: | 水牛車とバス観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/08/01 |
| Activity Date: | 2020/07/30 |
Reviewed by: ちびちゃん
It was supposed to rain, but it cleared up in the second half, making for a wonderful tour! They also took infection prevention seriously, with mandatory hand sanitizer and mask-wearing, which was reassuring.
雨予報でしたが後半なんとか晴れてとっても素敵なツアーでした!
感染予防もきっちりしていてアルコール消毒とマスク着用は必須で安心です。
| Rating: | |
|---|---|
| Packages: | 竹富島で水牛車+レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2020/07/29 |
| Activity Date: | 2020/07/28 |
Reviewed by: メコン
Unfortunately, the weather was bad, so we decided to return by glass boat and water buffalo. Since it was a 2:30 tour, we didn't have much time, but it was nice to experience the townscape with the water buffalo. However, I feel like once is enough. I think it would be better to enjoy it more leisurely with just adults.
あいにくの天気だったので、グラスボートと水牛で帰る事にしました。
2時半のツアーだったので、時間ももともとなく水牛で街並みを体験できたのでとりあえず良かったかな。
でも、一度行けばいいかなという感じです。大人だけでのんびりという方がいいかなと感じました。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とグラスボートプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2020/07/26 |
| Activity Date: | 2020/07/25 |
Reviewed by: ゆっこ
It was a combination of a bus tour and a water buffalo cart tour. The guide shared a lot of information about Taketomi Island. I was the only person, but they kindly offered, "Shall I take your picture?"
バス観光と水牛車観光のセットでした。どちらもガイドさんが沢山竹富島のことを教えてくれました。お一人様は私だけでしたが、「お写真お撮りしましょうか?」など声をかけていただき親切でした。
| Rating: | |
|---|---|
| Packages: | 水牛車とバス観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/07/26 |
| Activity Date: | 2020/07/25 |
Reviewed by: Mainman
I had planned to visit four islands, but due to COVID, I couldn't go to one island and changed my plan to visit three islands instead. Fortunately, the weather was great, and the tour was very fulfilling, making it a wonderful memory. I participated alone, but it was not a problem at all. I would like to use this service again.
4島巡りを予定していましたが、コロナのため、1島行けず、3島巡りに予定変更しました。幸いにも天候に恵まれ、またツアーの中身も中身も充実していて、とても良い思い出となりました。一人で参加でしたが、全く問題ありません。また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 竹富島で水牛車+レンタサイクルプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/07/25 |
| Activity Date: | 2020/07/24 |
Reviewed by: まこくみ
Riding a water buffalo and cycling around the island was amazing! It was a truly island-like experience, different from Ishigaki! You can play forever at the beach!
水牛に乗りレンタサイクルで島を回り最高でした!
石垣とはまた違う、離島らしい離島でした!
ビーチにいると永遠に遊べます!
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2020/07/24 |
| Activity Date: | 2020/07/23 |
Reviewed by: ミカン
I participated in a tour for the first time. We visited three islands starting in the morning, and I think we were able to explore at a leisurely pace. The lunch was also delicious. I would like to use this service again when I go to Ishigaki Island.
初めてツアーに参加しました。
朝からで3島巡りましたがゆっくり
回れたと思います。
お弁当も美味しかったです。
又石垣島にいくときは利用したいです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2020/07/05 |
Reviewed by: ひげおやじ
The boat from Ishigaki Island is quite fast and can sway due to the waves, so those who are prone to motion sickness should be cautious. The water buffalo pulling the cart is adorable, and it's enjoyable to stroll around the island at a leisurely pace.
石垣島からの船が結構早くて波で揺れるので酔い易い人は注意です。
水牛車の牛が可愛く、島をゆっくり散策できて楽しいです。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2020/05/14 |
| Activity Date: | 2020/04/02 |
Reviewed by: やまちゅう
I spent a meaningful half day riding on a glass-bottom boat, touring major attractions by bus, and finally leisurely exploring the village on a water buffalo cart while enjoying the soothing sounds of the sanshin. You can also rent bicycles, allowing you to fully enjoy the island at a relaxed pace.
半日間でグラスボードに乗り、バスで主要な観光地を回ってもらい、最後は水牛車でゆっくりと村を回り、三線でほっこりとさせて頂き有意義な半日でした。またレンタサイクルも借りれますので、島をゆっくりと満喫できます。
| Rating: | |
|---|---|
| Packages: | 水牛車とグラスボートとバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2020/05/05 |
| Activity Date: | 2020/04/06 |
Reviewed by: かずみ
I was able to efficiently visit Iriomote Island, Yufu Island, and Taketomi Island in one day, which was great. The weather was nice, so cycling around the islands felt refreshing and enjoyable. The water buffalo were cute and smart, and I enjoyed leisurely watching the village on Taketomi Island, which gave me a sense of being in a different world. It might be a bit more expensive than going individually, but with the hotel pick-up service, it was very efficient and satisfying. The staff were also kind. Actually, I left something at the Taketomi Island tourist center, but when I contacted them, they promptly sent it to me by mail. Thank you very much.
西表島、由布島、竹富島を1日で効率よく回る事ができて、とても良かったです。良い気候だったので自転車で島内を回るのは気持ち良く楽しかったです、水牛も可愛くて賢くのんびりと竹富島の集落を眺めて、非日常感を楽しめました。個人で行くより割高かもしれませんがホテル送迎もあるので、とても効率よく満足でした。スタッフの方も親切でした。実は竹富島の観光センターに忘れ物をしたのですが、連絡をしたらすぐに郵送してくださいました、ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 竹富島で水牛車+レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2020/05/03 |
| Activity Date: | 2020/04/06 |
Reviewed by: キリンパパ
It was a fun tour. We efficiently explored Ishigaki Island, surrounded by beautiful seas, in a short amount of time and enjoyed taking photos at the scenic spots. The local guide, known for his humor, kept us entertained with his fluent explanations until the end. While island hopping is nice, I recommend this tour for those who want to fully enjoy Ishigaki Island itself.
楽しいツアーでした。美しい海に囲まれた石垣島を短い時間で効率的に回り、絶景ポイントでは写真撮影を楽しみました。名物のおじさんガイドは、笑いを誘う流暢な説明で最後まで飽きさせません。離島巡りも良いですが、石垣島自体を堪能したい方にはお勧めのツアーです。
| Rating: | |
|---|---|
| Packages: | 石垣島一周定期観光バス |
| Attended as: | Couples |
| Posted on: | 2020/04/18 |
| Activity Date: | 2020/03/25 |
Reviewed by: たらら
Taketomi Island was very beautiful and pleasant. It seemed that the village had architectural standards, and all the buildings had that Okinawa vibe. The houses, stone walls, trees, flowers, sky, and sea were all lovely.
The tour itself was excellent, but I was a bit disappointed with the service from the rental bike staff at the tourist center. It wasn't particularly cheap, around 1,300 yen per person, so I wanted to consider walking or taking the bus and ask about how long it would take to get to the beach before deciding. However, as soon as I approached the counter, I was somewhat forced into a contract with comments like, "Okay, we don't have time, so I'll explain everything at once. Please pay for the ferry tickets (to prevent anyone from skipping out) and your money first. Buses are a no-go, we don't have time, hurry up and gather!"
Additionally, the bike saddle was too high, and the girls struggled for a few minutes trying to adjust it, but the male staff member just kept saying, "Usually, everyone adjusts it themselves," and didn't help at all. I understand there are rules for the rental bikes, and it can be tedious to hear complaints about saddle adjustments, but in this day and age where participant feedback is easily shared, wouldn't it be safer to show a little kindness?
竹富島はとてもきれいで気持ちよかったです。村は全て建築基準があるようで、すべての建物がThe 沖縄という感じで雰囲気がでてました。家も石垣も木も花も空も海もきれいでした。
ツアー自体は最高だったのですが、観光センター内のレンタサイクルの方たちの対応が少し残念でした。確か一人1300円程と安いものではなかったため、歩きやバスも候補に入れており、ビーチまでどのくらい時間等がかかるか色々話を聞いてから決めたかったのですが、カウンターに近づくなり、「はい、時間無いからみんなまとめて説明するので先にフェリーのチケット(乗り逃げされないように)とお金払ってくださいね~バスなんてダメダメ~時間無いよ、はいはい、早く集まって~」という様に半強制的に契約させられました。また、自転車のサドルが高くて調節しようと女子だけで数分四苦八苦してたのですが、担当の男性の方は「普段調節は皆さま各自でされてますので~」の一点張りで何もしてくれませんでした。そこのレンタサイクルの規則はもちろんあるでしょうし、いちいちサドル調節が固いと言われてもかったるいのだとは思いますが、この参加者の意見が筒抜けな時代、少しの親切心でも見せた方が無難なのでは?と思いました。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Families |
| Posted on: | 2020/04/12 |
| Activity Date: | 2020/03/21 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Neko,
Thank you very much for participating in the Ishigaki Island Dream Tour's remote island tour.
Upon reviewing your feedback, we confirmed with the local staff that, as you pointed out, their response did not meet your expectations, which caused you to feel uncomfortable. We sincerely apologize for this.
We have promptly communicated your feedback to the person in charge at the Taketomi Tourist Center, emphasizing the importance of providing service from the customer's perspective. We have received the following responses regarding improvements:
- Ensuring thorough sharing of handover details among reception staff.
- Retraining employees. (Currently, we do not have fixed roles, and there are days when water buffalo drivers and shuttle drivers also handle reception, leading to inconsistencies in service. We will discuss whether there were any issues in the reception process and work on improvements.)
Moving forward, we will strive to enhance our services in cooperation with each remote island facility to ensure that customers who participate in our tours can enjoy and be satisfied with the islands of Yaeyama.
Thank you for your valuable feedback.
Ishigaki Island Dream Tourism
Tomimoto
野良猫 様
この度は石垣島ドリーム観光の離島ツアーにご参加いただき誠にありがとうございました。
今回いただきましたご意見につきまして現地に確認をしたところ、ご指摘のとおりスタッフが
野良猫様にご満足いただける対応ではなく、それが原因で不愉快な思いをさせてしまいましたことを
深くお詫びいたします。
今回いただいたご意見は、早急に竹富観光センターの責任者に伝え、お客様の立場に立ったサービス対応を
するよう注意をし、改善の対応として下記のとおり回答が届きましたのでご報告いたします。
・受付担当者へ引継ぎ内容共有の徹底。
・社員の再教育。(現在は担当を固定せず水牛引きや送迎ドライバーが受付に入る日もある為
対応にばらつきがありました。
受付の流れに問題が無かったか、スタッフ間で話合いを設け改善を図って参ります。)
今後もツアーに参加していただいたお客様へ、八重山の島々を楽しんで満足していただくために、
各離島施設と協力関係を築きながらサービスの向上に努めて参ります。
貴重なご意見ありがとうございました。
石垣島ドリーム観光
富本