Reviewed by: チョムスキー
It was a very fulfilling tour where I could feel the atmosphere of each island! I was a bit disappointed that the meal was a bento, but there were plenty of highlights to see!
島それぞれの雰囲気を感じることができ、とても充実したツアーでした!
食事はお弁当なので、少しガッカリでしたが、見所満載でした!
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2019/11/30 |
| Activity Date: | 2019/11/10 |
Reviewed by: りいい
The water buffalo can hold about 20 people, so depending on your seat, you might not be able to hear the guide's explanations at all. If you're sitting towards the back, you won't even feel like you're riding the water buffalo. I wanted to take a photo while riding, but it was impossible.
水牛は、20人くらい乗れるので
席によっては全然ガイドさんの説明が聞けない
後ろの方は水牛に乗ってる感じもしない。
乗ってるところの写真を撮りたかったけど無理でした
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/30 |
| Activity Date: | 2019/11/28 |
Reviewed by: ぷにさん
I used this for a family trip. The locals were warm, and I had a great experience. I was very satisfied to buy pineapples cheaply on Yufu Island.
家族旅行で利用しました。
現地の皆さんも温かく、良い経験ができました。
由布島でパイナップルを安く買えて大満足です。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Families |
| Posted on: | 2019/11/26 |
| Activity Date: | 2019/11/24 |
Reviewed by: さやか
There were some negative reviews, which made me a bit worried, but in reality, it wasn't like that at all. The staff were very pleasant!
However, riding the bicycle can be quite tiring (^^; There are many sandy areas that can get your tires stuck! I wonder if an electric bike or a water buffalo would have been better (´ω`;).
口コミに悪い意見もあり
少し心配していましたが
実際はそんなことなく
スタッフの方々も感じが良かったです!
ただ自転車結構疲れます(^^;
砂地が多くタイヤとられます!
電動や水牛の方が
よかったのかな〜とは
思いました(´ω`;)
| Rating: | |
|---|---|
| Packages: | レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/02 |
Reviewed by: 大阪のなおみ
I was able to smoothly enjoy the island-hopping tour. During the bus ride from Iriomote Island to the water buffalo cart boarding area, the driver's unique commentary was great, and the staff with the water buffalo cart entertained us with folk songs, making the trip enjoyable. Renting a bicycle to explore Taketomi Island allowed me to take it easy and go at my own pace, which was wonderful.
3島巡りをスムーズに観光する事が出来ました。
西表島から水牛車乗り場へのバス移動の際、運転手さんのユニークな案内も良かったし、水牛車の係りの方も民謡を聞かせてくださり、旅を盛り上げて頂き楽しく過ごす事ができました。
自転車を借りて竹富島巡りはのんびりと自分のペースで過ごせて良かったです。
| Rating: | |
|---|---|
| Packages: | 【3/19まで】竹富島でレンタルサイクルプラン |
| Attended as: | Friends |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/10/30 |
Reviewed by: mapi
Since I was traveling with my elderly grandparents, I was looking for a tour-type island-hopping experience rather than going individually. I was able to enjoy Taketomi Island, which I was most looking forward to, and I was also satisfied with visiting Iriomote Island and Yubu Island together. The weather wasn't very good, but the mangrove cruise and the water buffalo were impressive. While I can't say it was completely relaxing, I was able to spend a fulfilling day at a relatively leisurely pace. I'm glad I allocated a longer time for Taketomi Island.
高齢の祖父母も一緒の旅行でしたので、個人ではなくツアータイプの離島めぐりを探していました。
一番期待していた竹富島も楽しめましたし、西表島と由布島も一緒に行けて満足できました。
天候はあまりよくなかったのですが、マングローブクルーズと水牛が印象的でした。
のんびりゆっくり…とは言い切れませんが、それなりにゆっくりしながら充実した一日を過ごせました。竹富島は長めの時間にしておいてよかったです。
| Rating: | |
|---|---|
| Packages: | 【3/19まで】竹富島でレンタルサイクルプラン |
| Attended as: | Families |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/10/30 |
Reviewed by: おーりとーり
I’m not good at deciding on courses myself, so I decided to ask for help here.
Everything went smoothly and on time, and I was able to enjoy myself without any worries like, “Is this the right destination?”
The bus driver on Iriomote Island was the best. The lunch on Yubu Island was delicious. On Taketomi Island, I chose the bus tour and water buffalo ride. There were times when I thought, “Wait, we’re leaving already? I want to stay here a little longer…” but it was a great day packed into about 9 hours.
I definitely want to ask for help again!
自分でコースを決めるのが苦手なので、こちらでお願いすることにしました。
時間通りに、スムーズに活動でき、「行き先はここかな?」等という不安なく、安心して楽しむことができました。
西表島のバスの運転手さん、最高でした。由布島のランチ、美味しかったです。竹富島では、バス観光&水牛を選択しました。え?もう出発?もう少しここにいたいな…という時もありましたが、約9時間の中に、ぎゅぎゅっと詰まった良い1日でした。
是非またお願いしたいと思います!
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Families |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/03 |
Reviewed by: 信ちゃん
Although the weather was bad with rain and winds at 10 m/s, the boat ride was smooth and there were no issues. I was able to closely observe the mangroves unique to the Yaeyama Islands from a well-equipped boat designed for rain protection. The tour included a water buffalo cart ride to Yubu Island, a scene familiar from television, and it was enjoyable as a guest. On Yubu Island, the sight of the largest butterfly in Japan, the Papilio garamas, fluttering around was elegant and beautiful! The mangrove walking path is also well-maintained.
On Taketomi Island, I leisurely enjoyed my time exploring the Okinawan village by water buffalo cart and on foot. I returned to Ishigaki Island at 4:15 PM and took a photo with Yoshitaka Gushiken—what a thrill! The popular tour had a well-organized schedule, which was reassuring. It was unfortunate about the unpredictable weather. Lunch was somewhat disappointing compared to the delicious meal from the previous day. It would have been perfect if there had been more choices.
雨混じりで10m風速で悪天候であったが、ボートでの移動も揺れ少なく、
問題なかった。八重山諸島特有のマングローブも雨対策の完備したボートで
近くで観察できた。テレビでお馴染みの由布島への水牛車風景巡りであったが
お客主賓で楽しかった。由布島では日本で最も大きい蝶、オオゴマダラが飛び交う姿は、優雅で美しい!マングローブ遊歩道も整備されている。
竹富島では沖縄集落を水牛車と徒歩散策でゆったり時間を楽しんだ。
石垣島へ帰ったのが4時15分、具志堅用高と写真を撮り万歳!
人気のあるツアーで手慣れたスケジュールは安心できる。
天候不順は残念。昼食は前日美味しい食事だったので、やや不満足でした。
もっとチョイスが出来れば満点。
| Rating: | |
|---|---|
| Packages: | 竹富島水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2019/11/22 |
| Activity Date: | 2019/11/20 |
Reviewed by: nao
The weather wasn't very good, which was disappointing, but it was an easy tour. I would like to try going in the summer next time. I want to choose a plan with a bit more activities next time.
天気があまり良くなく残念なところもあったが手軽なツアーでした。次回は夏に行ってみたい。次回はもう少しアクティビティーの高いプランを選んでみたい
| Rating: | |
|---|---|
| Packages: | 【3/19まで】竹富島でレンタルサイクルプラン |
| Attended as: | Friends |
| Posted on: | 2019/11/20 |
| Activity Date: | 2019/11/17 |
Reviewed by: にんにん
I thought it would be a tough day since it was a tour of Mishima, but I was able to enjoy it leisurely! Even though it was just one day, it turned out to be a meaningful day with so much to see.
三島巡りだったのでハードだと思いましたがゆったりと満喫できました!一日でありますがこれだけ回れ有意義な日になりました。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/10/24 |
Reviewed by: ikesan
The weather was great on the day of the trip, making it a wonderful journey. The shuttle service was shared with other groups, but the staff was efficient, and I had no complaints. The tour started and ended in Ishigaki Island, visiting Iriomote Island, Yufu Island, and Taketomi Island, and it had a well-organized schedule that allowed us to fully enjoy the islands. If I had gone on my own, I wouldn't have been able to cover so much in one day. I look forward to using Veltra again for my next enjoyable trip.
当日は天気が良く素晴らしい旅になりました。
送迎はほかの団体客と同乗でしたが担当者さんはキビキビしていて別段不満はなかったです。
石垣島発着で西表島、由布島、竹富島を周遊するツアーでしたが、ツアーならではの無駄のないスケジュールで離島を満喫しました。
個人で行ったらこんなに効率的に回れず1日で周るのは無理でした。
また次回もベルトラを利用して楽しい旅をしたいと思います。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/10/26 |
Reviewed by: はせたつ
I thoroughly enjoyed the tour around Mishima. I was picked up from the hotel in the morning and finished around 4 PM, after which I was taken back to the hotel. It was a great value tour since you can enjoy a full day. My day in Ishigaki was filled with a sense of fulfillment.
三島めぐりをしっかり楽しめました。朝からホテル迎えで、4時すぎに終了してホテルまで送ってもらいました。1日たっぷり楽しめるのでお得なツアーでした。石垣島の
1日は、充実感でいっぱいです
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/14 |
Reviewed by: もと島んちゅう
The weather in November on the Sakishima Islands is just perfect, neither too hot nor too cold. My elderly mother was able to enjoy it without any strain. The water buffalo are very cute and reliable. It was clear that the staff really cares for the water buffalo.
天候に恵まれての11月の先島は暑すぎず寒すぎずとてもいいですね。高齢の母も無理なく楽しめました。水牛 とても可愛くて頼もしいですねスタッフがとても水牛たちを大事にしていることが伺えました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/13 |
Reviewed by: toto
The beautiful sea of Taketomi Island was healing just to look at. The water buffalo were cute, and the guidance was great. It was all an incredibly wonderful memory. Thank you very much! I want to participate again!
竹富島の美しい海は見ているだけで癒されました。水牛がかわいかったし案内も良かったです。全てが最高に良い思い出です。ありがとうございました!また参加したいです!
| Rating: | |
|---|---|
| Packages: | 水牛車とバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/11/08 |
Reviewed by: bebe
Since I was traveling with my elderly father, I chose this course to minimize physical strain as much as possible.
The bus tour and the water buffalo cart course were both compact and very good.
The staff members' talks were also interesting and enjoyable.
I would like to use this service again if the opportunity arises.
高齢の父親との旅行でしたので、なるべく身体に負担がかからないようにと思い、このコースを選びました。
バス観光も水牛車で巡るコースもコンパクトでとても良かったです。
担当のスタッフの方々のトークも面白くて楽しかったです。
また、機会があったら利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 水牛車とバス観光プラン |
| Attended as: | Families |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/07 |
Reviewed by: aki0319
I disembarked at Ishigaki Island from the cruise ship and switched to this tour by Ishigaki Island Dream Tourism, which was a great decision. It was a full course tour of Taketomi Island with multiple activities, and everything was well coordinated, allowing us to enjoy the tour without any unnecessary waiting time according to the schedule. The counter inside the remote island terminal was also kind and attentive. I want to enjoy this company's tour again next time!
クルーズ船で石垣島に上陸したが、船のエスカッションから石垣島ドリーム観光社のこのツアーに乗り換えたが、大正解だった。アクティヴィティが複数ある竹富島フルコースだったが、各所キチッと連携が取れていてSCHEDULE通り余分な待ち時間も無くツアーを楽しめた。離島ターミナル内のカウンターも親切丁寧です。次回もこの会社のツアーを楽しみたい!
| Rating: | |
|---|---|
| Packages: | 水牛車とグラスボートとバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2019/10/22 |
| Activity Date: | 2019/10/12 |
Reviewed by: きなちゃん
I highly recommend participating in this when you visit Taketomi Island! Riding a water buffalo to tour the streets lined with red-tiled roofs and white sand, typical of Okinawa, is the best experience. The guide had a shamisen and sang for us, which was another great highlight! The tour lasts about 30 minutes, so I think you can spend the remaining time exploring the beach or cycling around the island!
竹富島に訪れたら1度は参加オススメします!赤瓦のいえ、白い砂が一面に広がる沖縄らしい街並みを水牛に乗って観光するのは最高です。
ガイドさんが三味線を持っており、歌ってくれました。それも加えてよかったポイントですね!
30分ほどでツアーは終わるので、余った時間は、砂浜や自転車で島観光してもいいと思います!
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2019/10/21 |
| Activity Date: | 2018/11/22 |
Reviewed by: natsu
I booked a round-trip ticket plus a water buffalo cart plan. It's more economical than purchasing them separately! After riding the water buffalo cart, there was free time, and the return time was just right.
往復乗車券+水牛車のプランを申し込みました。別々に購入するよりお得です!
水牛車に乗った後は自由時間があり、帰りの時間もちょうど良かったです。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2019/09/27 |
| Activity Date: | 2019/09/14 |
Reviewed by: ゆーた
We participated as a family of four (two adults, a 3-year-old, and an 8-month-old). Due to weather conditions, we changed our schedule to one day earlier at the last minute, but they handled everything, including transportation to the hotel, very well.
It was our first time exploring the remote islands, and we truly enjoyed the mangroves of Iriomote Island, the water buffalo on Yubu Island, and the sightseeing spots on Taketomi Island while cycling.
Our 3-year-old especially loved the water buffalo on Yubu Island, enjoying the experience of holding the reins, feeding them, and touching them (for a fee of 500 yen). Additionally, even though it was a full day plan starting early in the morning, our 8-month-old managed just fine.
If given the opportunity, I would love to use this service with my family again.
家族4人(夫婦+3歳+0歳8ヶ月)で参加しました。
天候の関係で直前に1日前倒しの日程に変更してもらいましたが、ホテルまでの送迎も含めてしっかりと対応をいただきました。
はじめての離島巡りでしたが、西表島のマングローブや由布島の水牛、竹富島のレンタサイクルでの観光スポット巡りなど本当に楽しめました。
特に3歳の子供は由布島での水牛が気に入ったらしく、水牛の手綱を引いたり、餌をあげたり、タッチをしたりするふれあい体験が楽しかったそうです。(有料500円)
また、朝早くからの1日がかりのプランでしたが、0歳8ヶ月の子供も問題なく乗り切れました
♩
機会があればまた家族で利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 【3/19まで】竹富島でレンタルサイクルプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/09/21 |
| Activity Date: | 2019/09/18 |
Reviewed by: 梅干し
I couldn't relax because of the heavy rain... The café I wanted to visit was also closed... I was really down about this. I want to try again on a sunny day. I did manage to find some star sand, though.
大雨でゆっくりできず、、、。
行きたかったカフェも定休日、、、。
流石にこれは落ち込みました。
またリベンジで晴天の日に行きたいです。
星の砂は発見できました。
| Rating: | |
|---|---|
| Packages: | レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2019/09/08 |
| Activity Date: | 2019/09/07 |
Reviewed by: カプリコーン
You can fully enjoy the scenery of Taketomi. On the day we visited, fortunately, the weather was too good. It was really hot. We were grateful for the bus tour. However, there were also many people using rental bicycles. I felt it was too hot to manage that. Riding the water buffalo cart was a great experience. The young man's singing and guidance were also good.
竹富の風景を満喫できます。私達が行った日は、おかげ様で、良すぎる天気。だから、暑くて暑くて。バスでめぐっていただき、助かりました。でもレンタサイクルの方もたくさんいらっしゃいましたΣ( ̄。 ̄ノ)ノ私は、無理だと感じるほどの暑さ。水牛車に乗ったのも、良い経験
。お兄さんの歌、ガイドも良かったです
| Rating: | |
|---|---|
| Packages: | 水牛車とバス観光プラン |
| Attended as: | Families |
| Posted on: | 2019/09/08 |
| Activity Date: | 2019/08/28 |
Reviewed by: キーパー
With transportation included, you can easily visit three islands. This tour covers the highlights of each island and is ideal for those experiencing remote islands for the first time. When crossing to Yufu Island, sitting at the front may result in getting splashed, so if you're concerned about that, consider sitting towards the back.
送迎付きで、3島を手軽に回ることができます。それぞれの見どころを抑えており、離島初体験のツアーとしては最適といえます。由布島に渡るときは、先頭に座ると水がかかる可能性がありますので、気になる人は後方に座ることも考慮してください。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/09/05 |
| Activity Date: | 2019/08/31 |
Reviewed by: coco
This time, since it was a trip with my elderly parents, I wanted to minimize walking while still having a satisfying plan, and I found this course! The cruise was great, and the water buffalo cart and bus sightseeing were very good without unnecessary fatigue.
今回は高齢の両親との旅行だったので、なるべく歩かず、けれども満足行くプランでと思って探してヒットしたのがこのコースでした!
クルーズも良し、水牛車、バス観光と無駄に疲れることなく大変良かったです
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Families |
| Posted on: | 2019/09/03 |
| Activity Date: | 2019/09/01 |
Reviewed by: 家族旅行
The water buffalo carts, the buildings, and the people were all wonderful.
My stay on Taketomi Island was very short, so I felt a bit unsatisfied and definitely want to go back again.
水牛車も、建物も、人も全てよかったです。
竹富島の滞在が、すごく少なくて。。物足りなかったので、またぜひ行きたいと思いました。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】グラスボートと水牛車プラン |
| Attended as: | Families |
| Posted on: | 2019/09/01 |
| Activity Date: | 2019/08/30 |
Reviewed by: やくざ
The water buffalo on Taketomi Island was just as good as I expected. However, one disappointing thing was that despite checking in early to ride the water buffalo, I was skipped over several times. When I asked if it was my turn yet, I was told to wait a little longer, and then it turned out I had actually been forgotten. I was disappointed by the lack of enthusiasm from the staff at the reception.
竹富島の水牛は予想通り良かったです。
ただ一つ残念なのが水牛に乗るのに早く受付をしたのにも関わらず、何組にも飛ばされ、まだですか?と聞いたときにはもう少しお待ちくださいと言われ、それからまた待っていたら実際は忘れられていた。受付のやる気の無さにがっかり。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Families |
| Posted on: | 2019/09/01 |
| Activity Date: | 2019/08/11 |
Reviewed by: funa
Relaxing sightseeing on a water buffalo, and then renting a bicycle to the sea.
There are no traffic signals, the roads are unpaved, and the bicycles have no locks.
It's an experience you can't have in any rural area. It was a luxury.
水牛でゆったりと観光、そのあとはレンタルサイクルで海まで。
信号もなく、道路も舗装されていなく、自転車には鍵もない。
どんな地方の田舎にいってもできない経験。ぜいたくでした。
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Friends |
| Posted on: | 2019/08/27 |
| Activity Date: | 2019/08/15 |
Reviewed by: ひまわり
It was my first time on Taketomi Island. Since it was the last day, I was very happy with the luggage storage service. I was healed by the scenery of Taketomi Island and the water buffalo.
初めての竹富島でした。最終日だったので、荷物を預かってくれるサービスはとても嬉しかったです。竹富島の風景と、水牛に癒されました。
| Rating: | |
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| Packages: | 水牛車とバス観光プラン |
| Attended as: | Families |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/01 |
Reviewed by: 2人の子連れ
I enjoyed a leisurely ride on a water buffalo cart while listening to stories about the island and live music, and then took a walk around the island to eat some shaved ice. It was hot, but it was a fun half-day. I think it's a great deal since it also includes a ferry ticket! ☆
のんびり水牛車に乗りながら島の話や弾き語りを楽しみ、その後島内を散歩してかき氷を食べ。。暑かったけど、楽しい半日でした。フェリーのチケットもついていてお得だと思います☆
| Rating: | |
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| Packages: | 水牛車プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/02 |
Reviewed by: ゆきちゃん
It was a solo trip. Even though I was alone, the bus tour and the water buffalo cart were both enjoyable! The guide's sanshin and singing during the water buffalo cart ride were truly moving! It became a wonderful memory of this summer.
ひとり旅でした。ひとりでしたが、バス観光も水牛車も楽しかったです!水牛車でのガイドさんの三線と唄は、本当に感動しました!この夏のステキなの思い出になりました。
| Rating: | |
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| Packages: | 水牛車とバス観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/07/29 |
Reviewed by: 20代後半男性
The ferry fare to Taketomi Island and the tour fee for the water buffalo and Taketomi Island are included, making it a great deal. We were able to enjoy a leisurely time with the water buffalo. At the end, we had the opportunity to take photos, which we could also purchase, making it perfect for creating memories. In fact, we plan to buy the photos and display them at home. If you're going to Ishigaki Island and have a half day available, I highly recommend enjoying Taketomi Island with the water buffalo! 😊
竹富島までのフェリー代と水牛と竹富島を巡るツアー代が含まれており、お得です。ゆったりとした水牛と楽しむことができました。最後には写真を撮っていただき、その写真を購入することもでき、思い出づくりにはぴったりだと思います。実際に私たちは写真を購入して、家に飾る予定です。石垣島に行って午後半日時間があるという方はぜひ水牛と一緒に竹富島を楽しんでみてはいかがでしょうか(^ ^)
| Rating: | |
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| Packages: | 水牛車プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/19 |
Tips and suggestions
Reply from activity provider
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Dear Yakuza,
Thank you very much for participating in the island tour organized by Ishigaki Island Dream Tourism.
Upon reviewing your feedback, we confirmed on-site that there was indeed a mishap regarding the guidance to the water buffalo cart, as you pointed out.
There was a communication lapse from the staff at the reception to the staff responsible for guiding passengers to the water buffalo cart. We sincerely apologize for the delay this caused you and for any unpleasant experience it may have resulted in.
We will promptly relay your feedback to the water buffalo cart tour staff and ensure that they are attentive to providing service from the customer's perspective.
Moving forward, we will strive to improve our services in collaboration with each island facility to ensure that customers who participate in our tours can enjoy and be satisfied with the islands of Yaeyama.
Thank you for your valuable feedback.
Ishigaki Island Dream Tourism
Tomimoto
やくざ 様
このたびは石垣島ドリーム観光主催の離島ツアーにご参加いただきまして誠にありがとうございました。
今回いただきましたご意見につきまして現地に確認をしたところ、ご指摘のとおり水牛車へのご案内で不手際がございました。
受付をした窓口のスタッフから、水牛車へ乗車のご案内をするスタッフへの伝達漏れがございました。
それが原因でやくざ様をお待たせしてしまい、不愉快な思いを与えてしまいましたことを深くお詫びいたします。
今回いただいたご意見は、早急に水牛車観光のスタッフに伝え、お客様の立場に立ったサービス対応をするよう注意をしております。
今後もツアーに参加していただいたお客様に、八重山の島々を楽しんで満足していただくために、各離島施設と協力関係を築きながらサービスの向上に努めて参ります。
貴重なご意見、ありがとうございました。
石垣島ドリーム観光
富本