Reviewed by: なお
I experienced kayaking with my mother, and the river's flow was gentle, making it a lot of fun! I was a bit worried about how wet I would get, but they lent us waterproof pants, so I hardly got wet, which was great! Thank you for creating such wonderful memories!
母とカヤック体験しましたが川の流れも穏やかで楽しかったです!どれくらい濡れるか少し心配でしたが防水ズボンも貸していただけてほとんど濡れずでよかったです!とても良い思い出ができありがとうございました!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/11/07 |
| Activity Date: | 2024/11/06 |
Reviewed by: じゅん
I had a fulfilling snorkeling experience! I saw a turtle! The sea was beautiful! No problems at all. The boat was great too! They even took photos for me!
充実したシュノーケルができたよ!カメ見れたし!海が綺麗だった!なんの問題もなし。船もよし!写真もとってくれた♪
Dear Jun,
Thank you for participating in our activity! We appreciate all the kind words you shared with us. We hope to see you again if the opportunity arises!
Marine Club Berry Naha Store, Ogawara
じゅん様
この度は弊社のアクティビティにご参加いただきましてありがとうございました!
沢山のお褒めのお言葉をいただきまして、ありがとうございます。
また機会があればお越しくださいませ!!
マリンクラブベリー那覇店 小河原
| Rating: | |
|---|---|
| Packages: | シュノーケリング |
| Attended as: | Couples |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/10/07 |
Reviewed by: やまれい
I participated with a friend who was trying sea kayaking for the first time. Since it was a weekday, there were few participants, and we received very thorough explanations, which made it enjoyable. I had no problems with how to ride and operate the kayak! I learned about various creatures and the characteristics of plants, and I was very satisfied. Next time, I would like to join the sunset sea kayaking.
シーカヤックを初めてやるお友達と2人で参加しました。平日ということもあり、参加人数も少なくとってもゆっくり説明いただき楽しめました。特にカヤックの乗り方や操作は問題なくできました!いろんな生き物の説明や、植物の特徴なんかも知れて、大満足です。今度はサンセットのシーカヤックに参加してみたいです。
Thank you for your feedback.
I'm glad to hear that you enjoyed the tour.
I hope the creatures you saw here become wonderful memories of your trip.
Don't forget about the mangroves!
We look forward to seeing you again next time.
Let's meet again on the sunset kayak tour!
ご評価ありがとうございます。
ツアー楽しんで頂けたようで何よりです。
ここで見た生き物の事もご旅行の良い思い出になれば幸いです。
マングローブのこともお忘れなく!
またの機会にお待ちしております。
次はサンセットカヤックでお会いしましょう~
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2024/11/02 |
| Activity Date: | 2024/11/01 |
Reviewed by: IMPUL630R
Due to the approaching typhoon, the waves were somewhat high, but the staff ensured our safety, allowing us to go out to sea with peace of mind. Additionally, the conversations with the staff while we were out at sea were enjoyable and created great memories.
台風が近付いていたせいもあり多少、波が高かったのですがスタッフの方が安全に対応していただけたので安心して海に出る事ができました。また海に出てからのスタッフの会話も楽しく良い思い出になりました。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2024/11/02 |
| Activity Date: | 2024/10/28 |
Reviewed by: 南国好きすぎる!
I started snorkeling at the last possible age and became captivated by it, so I really wanted to go to the Blue Cave this time. I got lost using the navigation from the car address. It's better to follow the shop's directions.
This time, my guide, T, was from the same hometown, and she was cute and very nice. Thanks to her explanations, I made wonderful and fun memories. Plus, since I participated alone, I enjoyed the luxury of a one-on-one experience. The colors of the Blue Cave are something you can't replicate with paint, and I saw various colors depending on the location and angle. It was beautiful.
I also had fun interacting with the fish while feeding them (laughs). The sea is close by, and there are showers and lockers for valuables. I definitely want to go again. Thank you very much!
シュノーケル出来る年齢もギリギリになってから始めて、魅力にハマって今回青の洞窟にどうしても行きたくて参加しました。
車の住所からのナビで行くと迷ってしまった。お店の言う通りに行くのが良い。
今回ガイドのTさんが同郷で、可愛くてとても良い人で、彼女の説明で楽しく素敵な思い出が出来ました。そのうえ1人で参加だからマンツーマンと贅沢な待遇。青の洞窟は絵の具では出せない色で、場所や向きで色んな色も見れました。綺麗やったなぁ。
魚とも餌付け(笑)で戯れたりと、楽しかったです。海にも近いし、シャワーや貴重品ロッカーもあります。絶対にまた行きたいと思ってます。またよろしくお願いいたします。
Thank you for the wonderful review! I also had a great time on the tour with you! Since we are from the same hometown, it was easy to talk and we had a lovely time together! Let's go on another tour together next time! I'm looking forward to it!
Adventure Island, Kotoha
素敵な口コミありがとうございます!私も一緒にツアーできとても楽しかったです!
同郷ということもありとても話しやすく素敵な時間を過ごせました!
次もまた一緒にツアーしましょうね!待ってます!!
冒険島 コトハ
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/11/01 |
| Activity Date: | 2024/10/27 |
Reviewed by: Jun
On October 28th (Tuesday) at 9 AM, we went snorkeling at the Blue Cave. It was mentioned that the Blue Cave might close later due to the typhoon's impact. However, it was a very enjoyable snorkeling experience. The Blue Cave was incredibly beautiful, and after the previous group left, we had the place to ourselves. My sister was delighted when a blue fish bit her while we were feeding the fish. This trip was a reward for my sister after taking care of our mother. It was her first time snorkeling, and we had a wonderful time playing with the fish and enjoying the stunning scenery, which became a treasured memory. Thank you to our very kind and fun guide.
10/28(火)9時
青の洞窟シュノーケル
当日 この後の時間からは青の洞窟閉鎖になるかも?台風の影響?とのことでしたらが
とても楽しいシュノーケルでした。青の洞窟はとても綺麗で前の団体さんが出てからは私たちの貸切で楽しめました。魚の餌やりでは青い魚に噛まれたと姉が嬉しそうにしてましたよ
母の介護終えた姉とのご褒美旅行でした。シュノーケル初の姉と最高の景色 魚さんたちと戯れ童心に返って楽しんだ時間は宝物になりました。
とても親切で楽しいガイドありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2024/10/30 |
| Activity Date: | 2024/10/28 |
Reviewed by: kiyo
The clouds hung over the horizon, and while the sunset was romantic, it was a bit disappointing. However, I was able to see a view that is said to be miraculous! It was some kind of crepuscular ray. As someone from Tokyo, I was absentmindedly wondering if it was something like a laser when the guide informed us! Ignorance is scary, isn't it? The guide was knowledgeable and taught us many things, which was enjoyable.
水平線に雲がかかり、サンセットはロマンチックなもののあと少し残念な感じでしたが、それ以上に奇跡的と言われた景色を見ることが出来ました!
薄明光線の一種とのこと。
レーザーか何かかなー?とか東京出身の身としてはぼんやり思いつつ眺めていたら、ガイドさんが教えてくれました!
無知ってこわいですね〜!
ガイドの方が博識で色々教えて下さり、楽しかったです
Thank you for participating in the mangrove kayak tour with Ease. It was a tour where you could fully experience the nature of Okinawa. Truly, it was an experience where you could enjoy and learn about nature! Please feel free to visit us again whenever you have the opportunity to come to Okinawa.
イーズのマングローブカヤックツアーへのご参加ありがとうございました。
沖縄の自然を全身で感じることができたツアーだったのではないでしょうか。
まさに、自然を楽しみながら学ぶことのできる体験ですね!
またいつでも沖縄に来る機会がありましたら遊びに来てください。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2024/10/27 |
| Activity Date: | 2024/10/06 |
Reviewed by: yi
The weather was bad the day before, but they accommodated the changes for the next day. The weather settled just right, and I was able to enjoy the experience at a leisurely pace. It was fun!
前日が天候が悪く、翌日変更に対応して頂きました。
天気もちょうど落ち着いて、ゆっくり体験が出来ました。
楽しかったです!
Thank you for participating in the mangrove kayak tour with Ease. I believe it has become a memorable page in your Okinawa trip. Please remember the experience when you look at the tour photos. When you come back to Okinawa, feel free to come and share your travel memories with us. We are always here to welcome you.
イーズのマングローブカヤックツアーへのご参加ありがとうありがとうございました。
沖縄旅行の思い出の1ページになったと思います。
ツアー写真を見て思い出してくださいね
また沖縄に来た際は旅の思い出を語りに来てください。
いつでもお待ちしています。
| Rating: | |
|---|---|
| Packages: | グループ割引(4名以上) |
| Attended as: | Friends |
| Posted on: | 2024/10/25 |
| Activity Date: | 2024/10/24 |
Reviewed by: ぬるりん
The weather was nice, so the sea felt great. There were many foreign visitors, and I thought it must be a popular tour. The sea was incredibly beautiful, and I couldn't help but shout underwater while wearing my snorkel (laughs). It had been a while since I last snorkeled, but the staff were very helpful, giving us guidance and making us feel at ease to enjoy ourselves. We were lucky to see a sea turtle before the sea turtle exploration tour.
天気もよかったので海が気持ちよかったです。
外国の方も多く、人気のツアーなんだと思いました。
海もすっごく綺麗でシュノーケルつけたまま、海の中で叫んでしまいました(笑)
シュノーケルは久しぶりでしたがスタッフの方が声をかけてくださったり案内をしてくれたりして、安心して楽しむことができました。
ウミガメ探索ツアー前にウミガメも見れました。運が良かったと思います。
Thank you for participating in our snorkeling tour. We are delighted that we could show you the beautiful scenery and sea turtles that are breathtaking enough to make you want to shout! We would be happy if you visit us again when you come to Okinawa. All of our staff are looking forward to welcoming you back.
この度は弊社のシュノーケリングにご参加して頂きありがとうございました。
海の中で叫ぶくらい綺麗な景色やウミガメをお見せすることが出来、私たちも嬉しく思います!
沖縄に来た際は、また弊社に遊びにきてくれたら嬉しいです!
スタッフ一同心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | シュノーケリング+ウミガメ探索ツアー |
| Attended as: | Couples |
| Posted on: | 2024/10/22 |
| Activity Date: | 2024/10/13 |
Reviewed by: 元気
Thanks to the very kind and attentive staff, I experienced the best blue sky and blue sea! They guided me through parasailing in a way that made it feel safe, so I was able to fly with peace of mind. The snorkeling was filled with lots of fish, and I loved the photos taken from the sea floor. The banana boat and the marble ride were so thrilling, I screamed with excitement after a long time. I definitely want to experience this again. Thank you!
とても優しくて丁寧なスタッフさん達のおかげでサイコーの青い空と青い海を体験しました!
パラセーリングは怖くないように案内してくれたので安心して飛ぶことができました。
シュノーケリングはお魚いっぱいで 海底からの写真もお気に入りです。
バナナボートやマーブルはもうめっちゃ振って振って振ってくれて 久しぶりに絶叫して楽しかったです。
またぜひ体験したいです。
ありがとうございました!
Dear Genki,
Thank you for participating in our activities. Our staff was very pleased to hear your feedback. We are delighted that you had a valuable and enjoyable experience. Please come back to experience the wonders of the ocean again. We look forward to your next visit.
Marine Club Berry Naha: Takemura
元気様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
当店のスタッフもお客様の口コミで大変喜んでいました。
お客様が貴重で楽しい経験をすることができ大変嬉しく思います。
また海の素晴らしさを体感しにお越しくださいませ。
またのご来店をお待ちしております。
マリンクラブベリー那覇店:武村
| Rating: | |
|---|---|
| Packages: | シュノーケリング+パラセーリング+マリンスポーツ2品 |
| Attended as: | Friends |
| Posted on: | 2024/10/22 |
| Activity Date: | 2024/10/21 |
Reviewed by: IMPUL630R
I participated alone, but thanks to the kind and attentive guidance of the guide, I was able to join without any worries. They took us to the river mouth just in time for the sunset, and I got to take a lot of photos, which turned out like scenes from a movie. You get wetter than expected, so a swimsuit is a must.
独りで参加しましたが、ガイドの人が親切丁寧に指導してくださったお陰で何の不安もなく参加する事ができました。
夕陽が落ちるタイミングで河口近くまで連れて行っていただき、たくさん写真も撮ってもらったのて、まるで映画のワンシーンのような写真が送られてきました。思った以上に濡れるので水着は必須です。
Thank you for joining the Sunset Kayak Tour with Kayak Ease. The sunset was beautiful, just like a scene from a movie! With the included lecture, I hope you felt comfortable participating even on your own. Please come back and visit us again during your next trip to Okinawa!
カヤックイーズのサンセットカヤックツアーへのご参加ありがとうございました。
まさに映画のワンシーンのように夕日がきれいに沈んでいきましたね!
レクチャー付きなのでお一人でも安心してご参加いただけたのではないでしょうか。
またぜひ沖縄旅行の際は遊びに来てくださいね!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/10/22 |
| Activity Date: | 2024/10/21 |
Reviewed by: まーちゃん
I was amazed by the beauty of the ocean when I entered with my snorkel! The clarity was incredible!! The fish and coral were colorful, and I felt like I could watch them forever.
I was grateful for the photos taken with the GoPro. I made wonderful memories.
Onboard services:
Drinks = Water, available from a server in paper cups
Showers = 2 booths, just enough to rinse off seawater
Restrooms = 2
Changing rooms = 2
Bath towels
I noticed a few people looking unwell, so I think it's a good idea for those who are concerned to take motion sickness medication beforehand.
Also, even if you are staying at a hotel in Naha City, the pickup may be from the nearest designated hotel.
I definitely want to visit again, so I look forward to it next time.
シュノーケルをつけて海に入ったら海の美しさにびっくり!
透明度がすごい!!
魚と珊瑚がカラフルで、ずっと見ていられると思いました。
Go-proでの写真撮影はありがたかったです。
すてきな思い出ができました。
船内のサービス
ドリンク = 水 サーバーから紙コップでいただきます
シャワー = 2ブース 海水を流す程度
トイレ = 2つ
更衣室 = 2つ
バスタオル
気分の悪そうな人が何名かいらっしゃったので、心配な方は酔い止めを飲んでおいた方がいいと思います。
尚、送迎は那覇市内のホテルに宿泊していても、最寄りの指定ホテルになる場合があります。
是非再訪したいと思っていますので、その時はよろしくお願いします。
Dear Ma-chan,
Thank you for participating in our activities. We are delighted to hear that you were satisfied. We also appreciate your kind words about our photo service. We will continue to strive to earn such praise in the future! Please come back to experience the beauty of the ocean again.
Marine Club Berry Naha: Takemura
まーちゃん様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
ご満足いただけたようで、スタッフ一同喜んでおります。
お写真のサービスもお褒めいただき、ありがとうございます。
今後もお褒めのお言葉をいただけるように努めてまいります!!
また海の素晴らしさを体感しにお越しくださいませ。
マリンクラブベリー那覇店:武村
| Rating: | |
|---|---|
| Packages: | シュノーケリング+パラセーリング |
| Attended as: | Solo Travelers |
| Posted on: | 2024/10/21 |
| Activity Date: | 2024/10/15 |
Reviewed by: mai
- We had three groups for snorkeling, parasailing, and banana boat plans, so there was no waiting, and everything wrapped up smoothly in two hours.
- I think a smartphone case with a strap for underwater use is essential. The wind can blow your phone away, and you might get splashed.
- You can leave your car keys at the store.
- There is no canopy on the boat for parasailing. They said it's at your own risk to wear a hat, so I wore one with a chin strap, but without a strap, it might fly off due to the wind pressure.
- The banana boat went slowly at first, then picked up speed, and we screamed a lot. You get quite wet.
- For snorkeling, the water was clear, and I enjoyed the shallow areas with fish. You'll definitely want to take photos.
- On the way back from the offshore area, we circled around Sesoko Island and got to see Sesoko Bridge from below.
〇シュノーケリング、パラセイリング、バナナボート全部のプランで、参加者が3組だったので順番待ちも無く、2時間でスムーズに終わりました。
〇紐がついた水中で使えるスマホケースは、必須だと思います。風で携帯が吹っ飛んだり、水が掛かります。
〇車の鍵を店舗で預かってもらえます。
〇パラセイリングは船にひさしが無いです。自己責任で帽子かぶって良いとのことだったのであごヒモ付きの帽子を被ったのですが、紐がないと風圧で飛ぶと思います。
〇バナナボートは前半はゆっくり、後半は結構な速さで走って、キャーキャー言いました。水を結構被ります。
〇シュノーケリングは、水が透明で魚のいる浅瀬を堪能出来ました。絶対、写真撮影したくなります。
〇沖からの帰りは瀬底島をボートで1周、瀬底大橋を下から見られました。
Thank you very much for using Sesoko Beach Marine Club. We are all delighted to hear that you enjoyed your time with us. Please do visit us again when you come to Okinawa. We look forward to welcoming you back! 😊
この度は、瀬底ビーチマリンクラブをご利用頂きまして誠にありがとうございました。楽しんで頂けました様で、社員一同嬉しく思います。また沖縄にいらした際には、是非ご利用下さい。社員一同お待ち致しております(^^)
| Rating: | |
|---|---|
| Packages: | バナナボートシュノーケリング付きプラン |
| Attended as: | Couples |
| Posted on: | 2024/10/20 |
| Activity Date: | 2024/10/19 |
Reviewed by: Chile
Wowww
The shuttle bus, boat, and schedule were all on time. The staff explained everything in either Japanese, English, or Mandarin, which is so important for non-local travelers. My diving coach Gavin made sure we understood everything before diving. His explanation in English made such a difference to my first diving experience. I really appreciate having him as my diving coach this time! The boat captain was also attentive to adjust my snorkel goggle. My Japanese snorkel leader was attentive to bring me a floating board when I needed it.
Overall, I feel this tour is so welcoming to all travelers, which is amazing and a good surprise to me!
I will definitely be interested in joining their tours in the future again!
Hope they will keep up their excellent work!
Wowww
Shuttle bus, boat and schedule were all on time. Staff explained everything in either Japanese, English or mandarin which is so important for non local travelers. My diving coach Gavin made sure we understood everything before diving. His explanation in English made so much difference to my first diving experience. Really appreciate having him as my diving coach this time! Boat captain was also attentive to adjust my snorkel goggle. My Japanese snorkel leader was attentive to bring me floating board when I’m in need.
Overall I feel this tour is so welcoming to all travellers which is amazing and a good surprise to me!
I will definitely be interested in joining their tours in the future again!
Hope they will keep up their excellent work!
Dear YUDAI YOKOKAWA,
Thank you for participating in our tour and sparing your valuable time to leave us your kind words.
We are very glad you enjoyed the tour. It is thanks to your cooperation that we are able to run the tour smoothly and in a timely fashion.
We try our best to assist our guests in their language of comfort. However, this is not always guaranteed since it depends on the staff schedule. So you are also lucky to have had Gavin as your guide. He has been a great addition to our team this year. I will definitely convey your kind gratitude towards him.
Every diver knows that the first time diving experience is one of the most precious memories, so we try our best to make it as smooth for you as possible.
We hope you cherish this memory forever and also join us again when you get the chance!
Have an adventurous life ahead of you!
Best Regards,
Rafia Marine Club Berry Naha
Dear YUDAI YOKOKAWA,
Thank you for participating in our tour and sparing
your valuable time to leave us your kind words.
We are very glad you enjoyed the tour.
It is thank to your coooperation that we are able to
run the tour smoothly and in a timely fashion.
We try our best to assist our guests in their language of comfort.
However, this is not always guaranteed since it depends on the staff schedule.
So you are also lucky to have had Gavin as your guide.
He has been a great addition to our team this year.
I will definitely convey your kind gratitude towards him.
Every diver knows that the first time diving experience is one of the most
precious memories,so we try our best to make it as smooth for you as possible.
We hope you cherish this memory forever and also join us again when you get the chance!
Have an adventurous life ahead of you!
Best Ragards,
Rafia Mairine Club Berry Naha
| Rating: | |
|---|---|
| Packages: | 1ダイブプラン |
| Attended as: | Couples |
| Posted on: | 2024/10/20 |
| Activity Date: | 2024/10/18 |
Reviewed by: かっちゃん
Thank you very much for your help with the Blue Cave snorkeling and sea kayaking on October 13, 2024. I appreciate you supporting me, as I have bad knees. Thank you, Macchan from Alguide Okinawa! My whole family made great memories. I hope to see you again when we visit Okinawa someday.
2024年10月13日 青の洞窟シュノーケリング、シーカヤックで大変お世話になりました。膝が悪い私をフォローしていただき感謝、感謝です。アルガイド沖縄のまっちゃんありがとう❗家族全員いい思い出になりました。またいつか沖縄に行った時はよろしくお願いいたします。
Thank you for your review, Kacchan!! I'm so glad you enjoyed it♪ The shop's front is really beautiful when the conditions are good, and sometimes you can even see turtles, plus there are flat, calm waters without wind...\(^o^)/ I look forward to the day we can meet again (≧▽≦) Thank you! From Macchan.
かっちゃん口コミありがとうございます!!
喜んでもらえて本望です♪ショップの前もコンディションが良ければすごく綺麗だったりカメにたまに会えたり風がないフラットな海面があったり、、、\(^o^)/
またいつか会える日楽しみにしてます(≧▽≦)
ありがとうございました!
まっちゃんより
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2024/10/18 |
| Activity Date: | 2024/10/13 |
Reviewed by: 873
We experienced parasailing as a family of three. Before it started, the parents were quite anxious, but once we began, the scenery was amazing and it was full of fun. The sea had outstanding clarity, and we were very satisfied with the snorkeling as well. The boat facilities were excellent.
親子三人でパラセーリングを経験しました。始まる前は親二人はとても不安でしたが、始まってみれば、景色も素晴らしく楽しさ満点でした。海も、抜群の透明度でシュノーケリングも満足できました。ボートの施設も文句なしでした。
Dear 873,
Thank you for participating in our activity. Parasailing can be quite nerve-wracking before you take off, right? But once you're in the air, the beautiful scenery is so breathtaking that you forget all about your nerves! I'm glad to hear that you enjoyed the beautiful ocean as well.
Please come back again if you have the chance!
Marine Club Berry Naha, Ogawara
873様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
パラセーリングは飛ぶ前は緊張でドキドキしますよね!!でも飛んでしまえば、景色がきれいで緊張感も忘れてしまうほど感動しますよね!!
海もきれいでご満足痛手けてよかったです。
また機会があればお越しくださいませ!!
マリンクラブベリー那覇店 小河原
| Rating: | |
|---|---|
| Packages: | シュノーケリング+パラセーリング |
| Attended as: | Families |
| Posted on: | 2024/10/17 |
| Activity Date: | 2024/10/16 |
Reviewed by: りか
The day before, I was informed that parasailing might not be possible due to the ocean waves, and when I asked to reschedule for another day, I was told that they were fully booked. While I was trying to make a reservation with another company, I was told that the waves had improved and there was a 50% chance we could go, so I went ahead with it. However, on the day of the activity, it turned out we couldn't go after all. I received a refund from Veltra, but the reason given was engine trouble. If they had told me that from the beginning, I would have chosen another company. I feel deceived and very disappointed. The snorkeling was good, but my partner was experiencing marine activities for the first time, and I wanted them to have that experience. They might be thinking about profits, but I hope they don't forget that each customer has different reasons for looking forward to these activities.
前日に明日は海の波の影響でパラセーリングが出来ないかも、と連絡があり、別日でお願いしてももう予約でいっぱいと言われました。他の会社に予約し直そうとしてたら今波が回復してきたので50の確率で行けるかもしれないですと言われ、そのままお願いしたのですが当日やっぱり出来ず、ベルトラから返金されたのですが理由はエンジントラブルでした。最初からそう言ってくれれば他の会社にしたのに騙された気分でとても残念です。シュノーケリングは良かったですが、相方は初のマリンアクティビティだったので、体験してほしかったのです。利益を考えているのかもしれませんが客それぞれに色々な理由があって楽しみにしているのを忘れないで欲しいです。
Dear Rika,
Thank you for using our services. I sincerely apologize for the unfortunate conclusion of your activity experience due to our incorrect guidance. The reason for this was that we failed to communicate that the cancellation of parasailing was due to engine trouble on both the day before and the day of the event.
Around 11 AM the day before, we received a notification from the captain that parasailing would be canceled for the entire day due to engine trouble. However, when contacting guests, we mistakenly communicated that it was due to rough sea conditions. A few hours later, the captain informed us that repairs were completed and after a test run, it was determined that the event could proceed depending on the sea conditions on the day of the activity.
Unfortunately, I was only able to respond around 7 PM, and I conveyed via phone that there was a possibility of proceeding based on the day's conditions as the waves were recovering.
However, on the morning of the event, the captain informed us that, regrettably, the event would be canceled for the entire day, and we did not directly communicate to guests that this was due to ongoing engine trouble.
I deeply apologize for this situation and will strive to prevent a recurrence.
Marine Club Berry Naha Store, Takeshita
りか様
この度は当店をご利用いただきましてありがとうございます。
またご案内を間違えた結果、アクティビティ体験を残念な形で終わらせてしまい誠に申し訳ございません。
原因としては、前日そして当日の案内でパラセーリングの開催の中止理由をエンジントラブルによるものとお伝えできていなかった事にあります。
前日の11時ごろに船長からエンジントラブルにより終日パラセーリング中止の連絡が来ていたのですがゲストへ連絡する際に誤って海況が荒れるという理由でゲストにお送りしておりました。
その数時間後に船長から修理を終えて、
試運転をして問題無い判断が下りたので開催判断が中止から当日海の状況しだいで開催するというご案内に変更になりました。
しかしながら返事をするのが19時頃になってしまい、
直接お電話にて波が回復してきたので当日の判断で出来る可能性があるとお伝えしました。
そして当日の朝に船長からやむを得ず終日中止になると伝えられ、
その理由がエンジントラブルから回復していないものによることをゲストに直接お伝えしておりませんでした。
今回の事態につきまして深くお詫び申し上げますとともに、再発防止に努めてまいります。
マリンクラブベリー那覇店 武下
| Rating: | |
|---|---|
| Packages: | シュノーケリング+パラセーリング |
| Attended as: | Couples |
| Posted on: | 2024/10/16 |
| Activity Date: | 2024/10/12 |
Reviewed by: よっちゃん
I have snorkeled in various places, including Miyako Island, Ishigaki Island, and Kume Island, but the most moving experience for me was about 15 years ago when I visited Kerama. The clarity of the water was so high that I could see deep down to the seabed, and the countless coral reefs and fish shining in shades of purple were breathtaking. I signed up for this tour to feel that excitement once again. After 15 years, the underwater scenery seemed a bit browner, possibly due to global warming, but the clarity of the water was still excellent, allowing me to see the seabed well. The countless coral reefs and fish were the most impressive I've seen in recent years. I also participated in the sea turtle tour, and thanks to the staff, I was able to see a sea turtle. For us, who didn't sign up for other activities, it was great to have a short 3-hour experience.
今まで海外を含めて、宮古島、石垣島、久米島、、、いろんなところでシュノーケルをしてきましたが、自分の中で一番感動したのは15年くらい前に行った慶良間でした。とても深い海底まで見えるほどの海の透明度、一面が紫色に輝く中に無数のサンゴ礁と魚達、その感動をもう一度感じたくてこのツアーに申込みました。15年の月日を経て海中は、地球温暖化のせいか昔よりは少し茶色ぽくなっていましたが、相変わらず海底までよく見える透明度、無数のサンゴ礁と魚達、ここ何年か見た中で一番に感動しました。ウミガメツアーにも参加してスタッフの方のおかげでウミガメも見ることができました。他のアクティビティを申し込まない私達にとって3時間という短めの時間がちょこっと体験できてよかったです。
| Rating: | |
|---|---|
| Packages: | シュノーケリング+ウミガメ探索ツアー |
| Attended as: | Friends |
| Posted on: | 2024/10/16 |
| Activity Date: | 2024/10/14 |
Reviewed by: いっしー
I used this service for a company trip. The guide was kind and taught us with great care, and even though I had no experience, I had a great time! I was able to observe creatures and plants that can only be seen in Okinawa. It was a very meaningful time! I am extremely satisfied!
社員旅行で利用させて頂きました。
ガイドさんも親切で丁寧に教えて下さり、未経験でしたが楽しく過ごせました!
沖縄でしか見れない生物、植物も観察することができました。
非常に有意義な時間でした!大満足です!
Thank you for joining the kayak tour during the company trip!
I hope you were able to relax and rejuvenate amidst the beautiful nature of Okinawa.
I would be happy if our conversation became a good memory of your trip.
Please come visit us again if you have the chance!
Next time, consider trying SUP or a sunset kayak tour!
社員旅行でカヤックツアーにご参加ありがとうございました!
沖縄の自然で日頃の疲れは癒せましたか?
ここでお話したこともご旅行の良い思い出になれば幸いです。
また機会がありましたら遊びに来てくださいね~
次はSUPやサンセットカヤックなどご参加してみてください!!
| Rating: | |
|---|---|
| Packages: | グループ割引(4名以上) |
| Attended as: | Friends |
| Posted on: | 2024/10/16 |
| Activity Date: | 2024/10/16 |
Reviewed by: わたがし
We chose Okinawa for our 3-year-old daughter's first airplane trip. We decided to let her experience the ocean, which she had only seen until now. She seemed to have a great time seeing various colorful fish, floating in the sea, and feeding them. In fact, she didn't want to get out of the water at the end and was quite reluctant to leave! We also enjoyed watching hermit crabs on the beach and collecting seashells and coral, which made for a very fulfilling experience. The instructor was kind and explained everything clearly, treating the children with care. My daughter really took a liking to him and became quite attached. The next day, she kept asking to go back to the same beach with the instructor!
3歳の娘の初めての飛行機旅行に沖縄を選びました。
そして今までは見るだけで入ったことのなかった海デビューをさせることに⭐︎
いろんな色のお魚を見て、ぷかぷか海にういて餌やりをしたりと、とても楽しかったようで、最後も海からあがりたくなく、だいぶ粘っていました。笑
ビーチでヤドカリを見せてもらったり、貝殻や珊瑚を拾ったりと、とても満喫したようでした。
インストラクターのお兄さんは説明もわかりやすく親切で、子供にも優しく接してくれました。
娘はそのお兄さんがとても気に入ったようで、懐いていました。
翌日も昨日のお兄ちゃんのところの海に行こう!と何度も誘ってきたぐらいでした。
Thank you for participating in our ocean picnic snorkeling plan the other day. We also appreciate you taking the time to leave a review. We were delighted to read your feedback! Your strong grip on the sea cucumber and how you came to show us the shells you found were very memorable. Please let us know next time, as we look forward to playing in the waters of Okinawa again with masks and snorkels. We are looking forward to seeing you again! Thank you!
わたがし様
先日は弊社海ピクニックシュノーケルプランへご参加いただきありがとうございます。また、口コミまで投稿いただき重ねて御礼申し上げます。内容を拝見させていただきました、私たちも嬉しい限りです!ナマコを強く握り締めていた姿、見つけた貝殻をこんなの見つけたよと毎回知らせに来てくれる姿が印象的でした^ ^ 次は、マスクやシュノーケルを装着して沖縄の海でまた遊ぼうねと伝えてください。またお会い出来る日を楽しみにお待ちしております!ありがとうございました♪♪
| Rating: | |
|---|---|
| Packages: | 海ピクニック+シュノーケリング |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/11 |
| Activity Date: | 2024/10/08 |
Reviewed by: rmc
When I came to Okinawa, I definitely wanted to try marine sports, so I chose this plan that includes both snorkeling and diving. It was my first time diving, and I found breathing to be more difficult than I expected, but I was taught patiently and was able to dive safely! My companion had never done marine sports before, but they said it was really fun. The waves were calm, so I didn't get seasick, but since we were on the water for a long time, it was a good decision to take motion sickness medication beforehand.
沖縄に来たら絶対マリンスポーツをしたくて、シュノーケリングとダイビングがどちらもできるこちらのプランを選びました。
ダイビングは初めてで、呼吸するのが思ったより難しく手間取りましたが、丁寧に教えていただいて無事に潜る事ができました!
連れはマリンスポーツが初めてでしたが、本当に楽しかったと言っていました。
波が穏やかで船酔いもしませんでしたが、長時間海上にいるので酔い止めを飲んでから行って正解でした。
Dear rmc,
Thank you for participating in our activities. We are all delighted to hear that you were satisfied. The breathing during your first dive can be a bit challenging, can't it? Once you get used to it, it becomes easier, but you might have been a bit nervous! As you mentioned, we recommend taking motion sickness medication regardless of the sea conditions. We look forward to your participation again if the opportunity arises!
Marine Club Berry Naha, Ogawara
rmc様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
ご満足いただけたようで、スタッフ一同喜んでいます。
初めてのダイビングの時の呼吸は少し難しいですよね。。
慣れてしまえば簡単ですが、緊張していたのかもですね!!
rmc様のおっしゃる通り、酔い止めはどんなに海況が良くても飲んでくることをお勧めします!!
また機会がありましたら、ご参加お待ちしていますね!!
マリンクラブベリー那覇店 小河原
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2024/10/10 |
| Activity Date: | 2024/10/07 |
Reviewed by: iwa.
It was my first time kayaking, but I enjoyed it without any problems! I wanted to fit a lot of sightseeing into the schedule, but it was nice that the tour started in the morning and ended around 11 AM.
カヤックは初めてでしたが全く問題なく楽しめました!
観光はスケジュールを色々詰め込みたいところですが、朝集合で11時ぐらいに終わるツアーだったのも良かったです。
Thank you for participating in the mangrove kayak tour with Ease. I'm glad to hear that you enjoyed your first kayaking experience! You were able to fully enjoy the serene nature of the Hija River in the calm morning. Please come back to visit us when you travel to Okinawa again!
イーズのマングローブカヤックツアーへのご参加ありがとうございました。
初めてのカヤック体験、楽しんで頂けたようでうれしく思います!
穏やかな朝の比謝川の自然のを満喫できましたね♪
また沖縄旅行に来る際は遊びに来てください~!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/10/09 |
| Activity Date: | 2024/10/09 |
Reviewed by: こまちゃん
The number of participants was quite large, and I felt the explanations were insufficient. When it came time to enter the water, I was scared because I didn't understand what was happening, and there was no instructor nearby.
While there were some kind people, others responded coldly even when I asked questions. There were also men who pretended not to hear me, which made it difficult to enjoy the experience.
参加人数が多めで説明が不十分に感じました
海に入るのに訳もわからず近くにインストラクターもいなく怖かったです
優しい方もいましたが聞いてもそっけない態度で
好き嫌いがあるのか聞こえないふりをする男性もいました。
あまり楽しめませんでした
Dear Komachan,
Thank you for participating in our activities. We sincerely apologize for not meeting your expectations. We will work on improving the points you mentioned to ensure that no one else has the same experience. Thank you for your feedback.
Marine Club Berry Naha, Ogawara
こまちゃん様
この度は弊社のアクティビティにご参加いただきましてありがとうございます。
ご満足いただけなかったようで大変申し訳ございませんでした。
ご指摘された点を改善し、同じ思いをされる方がいなくなるように取り組んでまいります。
ご指摘ありがとうございました。
マリンクラブベリー那覇店 小河原
| Rating: | |
|---|---|
| Packages: | シュノーケリング+マリンスポーツ2品 |
| Attended as: | Friends |
| Posted on: | 2024/10/08 |
| Activity Date: | 2024/10/07 |
Reviewed by: Kingsファン
This was my first marine activity after turning 50. I participated in a SUP and snorkeling tour. I arrived at the shop at 8 AM. After about 20 minutes for check-in and preparation, we got in the car and headed to the experience location. After a brief lecture, we took some photos. We paddled quite a distance to an island, where we snorkeled. The fish came around nicely for feeding, which was quite enjoyable. We returned to the shop after about three hours, feeling very satisfied, almost as if it had been longer.
The white sand and blue sea were absolutely stunning. The guide was also very attentive and reliable. They took a lot of photos for us, and we received the data afterward. It was fine not to have my own smartphone (in fact, I think it's better not to bring one due to the risk of dropping it in the water).
All I needed was a swimsuit, rash guard, and towel. I made a reservation beforehand, but there were quite a few people who joined on the day. I would definitely like to use this service again. Thank you very much!
50を超えて初めてのマリンアクティビティです。
今回はサップとシュノーケリングのツアーに参加しました。
朝8時に店に到着。受付と準備で20分くらいで車に乗り、体験場所へ。簡単なレクチャーを受けたあと、写真撮影。そのままサップで結構な距離の島まで行き、そこでシュノーケリング。魚の餌付けも程よく集まってくるのでなかなかいい感じです。約3時間くらいで店に帰り着きました。もっと長く感じるくらい満足しました。
何より砂浜の白さと海の青さが最高でした。
ガイドの方も丁寧で頼りになります。
写真も沢山撮っていただいて、後でデータをいただきました。自分のスマホは無くても大丈夫でした。(逆に落水の危険性があるので、持って行かない方がいいと思いました。)
道具は水着とラッシュガード、タオルがあれば大丈夫でした。
今回は予約してから行きましたが、結構当日参加という方も来店されてました。是非また利用させていただきたいです。ありがとうございました。
Thank you for participating in the tour this time! I'm glad you were able to make it to the remote island with the SUP! I'm happy to hear you enjoyed it! Please come back and visit us again!
今回はツアーご参加ありがとうございました!
サップも離島まで頑張って行けて良かったです!!
楽しんでもらえて嬉しいです!!
また遊びに来て下さい!
| Rating: | |
|---|---|
| Packages: | SUPクルージング&シュノーケル |
| Attended as: | Families |
| Posted on: | 2024/10/07 |
| Activity Date: | 2024/10/06 |
Reviewed by: pippi
The water was murky, so it wasn't very clear. I suppose there's nothing we can do about the weather.
海の中も濁っていて、あまりきれいに見れませんでした。天候はどうしようもないので仕方がないとは思います。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2024/10/07 |
| Activity Date: | 2024/10/04 |
Reviewed by: コダ
It was my first time participating in a tour. Although I couldn't see any sea turtles during the search, I was satisfied with how hard the instructor tried to find them, but I would like to have a chance to try again.
初めてのツアー参加、ウミガメ探索で見ることは出来なかったけど、指導員の方が一生懸命探してくれて満足でしたが、リベンジしたいと思いました。
Dear Koda,
Thank you very much for your participation.
We were also very disappointed that we could not see the sea turtles this time.
We look forward to your next participation.
コダ様
ご参加、誠にありがとうございました。
今回はウミガメをみることが出来ず、私共も大変残念でした。
またのご参加、お待ちしております。
| Rating: | |
|---|---|
| Packages: | シュノーケリング+ウミガメ探索ツアー |
| Attended as: | Solo Travelers |
| Posted on: | 2024/10/05 |
| Activity Date: | 2024/09/10 |
Reviewed by: hirohiro
Due to the approaching typhoon, I was able to switch to the morning course on short notice. I am truly grateful for the flexible response! Although it was drizzling, the sea was very beautiful, and I encountered many fish, making it a wonderful experience as I had hoped.
台風が来るとのことで、急遽午前中のコースへ振り替え対応していただきました。
柔軟な対応には本当に感謝感謝です♪
小雨が降る中でしたが、海の中はとても綺麗でたくさんの魚にも出会えて、思ったとおり素敵な体験となりました。
| Rating: | |
|---|---|
| Packages: | バナナボートシュノーケル |
| Attended as: | Couples |
| Posted on: | 2024/10/05 |
| Activity Date: | 2024/09/13 |
Reviewed by: パンダ
The staff were all smiles and interacted with us in a fun way. It was my first time snorkeling, but they explained everything very thoroughly. We participated as a pair, and our guide was dedicated to us, taking a lot of photos and videos.
Here's how the tour went:
We gathered 30 minutes before the start. We put on wetsuits over our swimsuits. It was about a 1-2 minute walk from the shop to the shared boat. There was a detailed explanation either inside the shop or in front of the boat.
Then we boarded the boat and set sail. We arrived at the Blue Cave in about 5 minutes. The guide pulled the float, so we just had to hold on to reach the inside of the Blue Cave. Along the way, the guide checked in with us multiple times and provided commentary.
Inside the Blue Cave, we took photos everywhere. After the Blue Cave, we could feed the fish for about 30 minutes, surrounded by a large number of fish. The guide continuously took photos and videos.
On the way back, we showered at the shop in a shower room equipped with shampoo, conditioner, and body wash, and finished by drying our hair with a dryer.
I wonder if there are any better shops than this one? This shop was the best!
とにかくスタッフ全員が笑顔で楽しく接してくれます
スノーケリングが初めてでしたが、ものすごく丁寧に説明してくれます
また、2人で参加しましたが、ガイドさんが専属で、大量の写真と動画を撮ってくれました
ツアーの流れです
開始30分前に集合
水着の上からウエットスーツを着ます
乗り合いの船まではお店から徒歩1~2分くらいで歩きます
お店の中又は船の前で丁寧に説明があります
いざ、船に乗って出航
5分くらいで、青の洞窟に到着します
ガイドさんは浮き輪を引っ張ってくれるので、捕まってるだけで、青の洞窟の内部に到達します
途中、ガイドさんは何度も声かけしてくれますし、観光ガイドもしてくれます
青の洞窟内部では、あちこちで写真撮影
青の洞窟終わったら魚の餌付けを30分くらい?出来ます
大量の魚に囲まれます
ガイドさんは、ひたすら写真撮影、動画撮影してくれます
帰りはお店で、シャンプー、リンス、ボディシャンプー付きのシャワールームでシャワーを浴びて、ドライヤーで乾かして終了です
ここより良いお店があるのかな?くらい、このお店は最高でした!
Dear Panda,
Thank you very much for your wonderful review. I am Ayaka, and I was in charge of the tour on that day!
I also had a great time! We were able to have many deep conversations, and I enjoyed it as well! Thank you so much! Please come back to visit us again! We look forward to your next visit!
Adventure Island
パンダ様
大変嬉しい口コミ投稿ありがとうございます。
当日ツアーを担当させて頂きました彩果です!
こちらこそ楽しい時間を過ごさせて頂きました!
沢山深いお話もできて私まで楽しませて頂きました!
本当にありがとうございました!
また遊びに来て下さい!
ご来店お待ちしております!
冒険島
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2024/10/02 |
| Activity Date: | 2024/10/01 |
Reviewed by: もももももも
I went to the Kerama Islands for a day of snorkeling. The ocean was so beautiful, and I was really impressed! The staff were also very kind, showing us sea cucumbers up close, which made for a memorable experience. I was happy to see many sea creatures. I saw various animals like sharks and sea snakes, but meeting a sea turtle was the highlight of my trip. This snorkeling experience was so enjoyable that it made me want to get into snorkeling more! I also appreciated that I could choose from a variety of options for lunch. However, there was a moment when the staff seemed to have some miscommunication, which is why I rated it four stars. Still, it was a lot of fun, and I would like to sign up again when I visit Okinawa.
1日のシュノーケリング体験で慶良間諸島に行きました。海がとても綺麗ですごく感動しました!またスタッフさんも優しく接してくれたりナマコを近くで見せてくれたりと、思い出に残るような体験をさせてもらいました。海の生き物も沢山見れて嬉しかったです。サメやウミヘビ等色々な生き物を見ましたがウミガメに会えたことが1番の思い出になりました。このシュノーケリング体験をきっかけにシュノーケリングにハマるくらいには楽しかったです!お昼ご飯のお弁当も沢山の種類から選べたのでよかったです。ただ、少しスタッフさん同士での確認が取れていなくて困った場面があったので星4という評価にしました。それでもとても楽しかったので沖縄に行った際にはまた申し込みたいと思います。
Dear Momo Momo Momo Momo,
Thank you for participating in our activities. We are glad to hear that you enjoyed encountering various creatures!
However, we sincerely apologize for any inconvenience caused due to our staff's oversight, despite your enjoyment. We will work to ensure that this does not happen again.
Please feel free to visit us again if the opportunity arises.
Sincerely,
Ogowara
Marine Club Berry Naha Store
もももももも様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
いろいろな生物に出会えて、ご満足いただけてよかったです!!
ただせっかく楽しんでいただいたのに、こちらのスタッフの確認不足でご迷惑をおかけしたようで大変申し訳ございませんでした。
同じことが起こらないように取り組んでまいります。
また機会があればお越しください。
マリンクラブベリー那覇店 小河原
| Rating: | |
|---|---|
| Packages: | 1日シュノーケリング |
| Attended as: | Friends |
| Posted on: | 2024/10/01 |
| Activity Date: | 2024/09/03 |
Reviewed by: まる
I was worried about the rain from the previous day, but we were able to enter the Blue Cave.
I was debating whether to book a boat ride or swim to the Blue Cave, but it only took about 10 minutes to swim down the stairs to the cave, so I’m glad we chose to swim.
A handsome and kind young man named Mr. Kinjō guided us, took photos, and moved things along efficiently. He praised the kids' swimming, and we had a great time.
Embarrassingly, even though I (the mother) took motion sickness medicine, I still got seasick. Thank you so much for teaching me acupressure points that help with nausea and for showing me positions to avoid getting sick. I apologize for any inconvenience.
I’m really glad I could participate and have such a wonderful experience!
前日から雨で当日も心配してましたが、青の洞窟に入ることが出来ました。
青の洞窟近くまで船で行くか泳いでいくか、どちらを予約しようか悩んでいたのですが、階段を降りて青の洞窟まで泳ぐのは10分くらいだったので、泳ぐにして良かったです。
イケメンで優しいお兄さんが(金城さんという方でした)、案内や写真やテキパキ進めてくれて、子供達の泳ぎを褒めてくれたり楽しく過ごせました。
恥ずかしながら、私(母親)が酔い止めを飲んで行ったにもかかわらず、波に酔ってしまいました。酔いに効くツボや酔いにくい体勢を教えてくださり、本当にありがとうございました。
ご迷惑をお掛けしました。
とっても素敵な体験ができて、参加出来て良かったです!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2024/10/01 |
| Activity Date: | 2024/09/29 |
Tips and suggestions
Reply from activity provider
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Thank you for participating in the Mangrove Kayak Tour with Kayak Ease. The Hija River has a gentle flow, so I hope you were able to relax while kayaking. You must have enjoyed the beauty of Okinawa's nature! Please come back to visit us again during your next trip to Okinawa.
カヤックイーズのマングローブカヤックツアーへのご参加ありがとうございました。
比謝川は流れが穏やかですのでリラックスしてカヤックに乗ることができたのではないでしょうか。
沖縄の自然を満喫できましたね!
また沖縄旅行の際は遊びに来てください。