Reviewed by: みほみほ
I experienced stand-up paddleboarding (SUP) for the first time at Lake Shikotsu. Fortunately, it didn't rain, and although the sky was cloudy, the underwater view from the transparent SUP was blue, with beautiful aquatic plants in the river. I felt refreshed both physically and mentally! Next time, I want to paddleboard during a prettier season. I also enjoyed having lovely photos taken.
初めてのsupを支笏湖で体験しました。
どうにか雨が降らず曇り空でしたが、透明なsupからの水中は青く、川には綺麗な水草も。
心身ともにリフレッシュできました!
今度はもっと綺麗な時期にsupしたいです
写真も素敵に撮ってもらい楽しめました
| Rating: | |
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| Packages: | グリーンシーズンプラン |
| Attended as: | Friends |
| Posted on: | 2021/08/13 |
| Activity Date: | 2021/08/09 |
Reviewed by: kurotaku
We participated as a family of four. It was our first time kayaking, but the staff provided thorough explanations, allowing us to have a great time. Thank you very much.
During the midsummer season, it was very cool, and we were able to fully enjoy the beautiful nature of Lake Shikotsu. I would like to participate again if the opportunity arises.
*While it is relatively cool during the experience, be careful of sunburn!
家族4人で参加しました。始めてのカヤックでしたが、スタッフ方が丁寧に説明してくれた為、楽しい時間を過ごすことができました。有難うございました。
真夏の時期にとても涼しく、透明な支笏湖の大自然を満喫できました。また機会があったら参加したいと思います。
*体験中は比較的涼しいですが、日焼けに要注意!
Thank you for participating in the clear kayak tour. We are very honored to hear that you and your family had a wonderful time, especially with the favorable weather. Lake Shikotsu, which is close to the airport and Sapporo, offers a great opportunity to enjoy nature. Please feel free to visit us again if you have the chance! Thank you.
クリアカヤックツアーにご参加頂き、ありがとうございました。天気にも恵まれ、楽しい時間をご家族様でお過ごしになられたということで、こちらとしましても大変光栄でございます。空港や札幌からも近く、大自然を満喫できる支笏湖、是非また機会がございましたらお立ち寄りくださいませ!ありがとうございました。
| Rating: | |
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| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2021/07/27 |
| Activity Date: | 2021/07/25 |
Reviewed by: sky
The weather was very nice, and I was able to enjoy Mirror Lake, which is said to be visible only a few times a year. I was moved to see the fish swimming below, not just from the bottom of the kayak but also from the side.
I was anxious about driving alone, but I received support in difficult areas, and I was able to enjoy it smoothly.
天候がとてもよく、年に数回しか見れないらしいミラーレイクを堪能することができました。カヤックの底からだけでなく、横からも下に泳いでいる魚を見れて、感動しました。
一人での運転は不安でしたが、難しいところはサポートしていただき、スムーズに楽しめました。
Thank you for enjoying the vast Shikotsu Lake in such beautiful weather. It’s very lucky to be able to see Mirror Lake! If you have the opportunity again, please do come and visit. Thank you!
天気の良い中で、広大な支笏湖を満喫して頂きありがとうございました。ミラーレイクが見れるのは、とっても運が良いです!また機会がありましたら、是非足を運んで見てくださいね。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2021/07/22 |
| Activity Date: | 2021/06/28 |
Reviewed by: J_T
We participated as a group of four this time. It seems we were fortunate with the weather and conditions that day, as we were able to see the beautiful water quality of Lake Shikotsu from our kayaks amidst stunning scenery. The guide was very kind, and I learned a lot about Lake Shikotsu. I was pleasantly surprised by how friendly and thorough the conversation was. All the staff members were always smiling, and we truly had a wonderful time. The infection control measures were also thorough, so I highly recommend this activity to anyone visiting Hokkaido.
今回4人で参加させていただきました。この日は珍しく天候や条件に恵まれていたようで、絶景のなか綺麗な支笏湖の水質をカヤックの中から目視することができました。ガイドさんもとても親切で、支笏湖についてとても勉強になりました。ここまで親切丁寧にお話していただけるとは思っていなかったので嬉しかったです。他のスタッフの皆様も終始笑顔で、本当に気持ちのよい時間を過ごさせていただきました。感染対策も万全でしたし、北海道に行かれる人には是非おすすめしたいアクティビティです。
Thank you for participating in the clear kayak tour. I'm glad to hear you enjoyed Lake Shikotsu. I'm also very pleased that you praised our staff and infection control measures! Lake Shikotsu has many attractions in every season, so please feel free to visit us again! Thank you.
この度は、クリアカヤックツアーへご参加いただきありがとうございました。
支笏湖を満喫していただき、何よりです。
また、スタッフ・感染対策もお褒めいただき大変嬉しいです!
支笏湖はどの季節でも見どころがたくさんありますので、ぜひまた立ち寄ってくださいね!
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2021/06/06 |
| Activity Date: | 2021/06/02 |
Reviewed by: 晴れ女の父
On the day of the trip, it was quite windy and rainy in the morning, but when we arrived at the location, we were greeted by blue skies, warm weather, and a moment when the wind stopped and the waves were completely calm, allowing us to see beautifully down to the deep bottom. It was also the first time this year that we saw it, and through the clear kayak, we encountered a large, bright blue river master (carp), which was a mystical and wonderful experience. Thank you to our guide for being so kind and teaching us various things. On the way back, we stopped by Marukoma Onsen, where we received a discount coupon, and the open-air bath close to the lake surface was spectacular and enjoyable. My daughter and I had a lovely little trip together.
当日は朝から雨風が強めでしたが、現地に着いてみたら青空が見えて暖かく風も止んで波も全く立たない瞬間があり、すごく華麗に深い底まで見えました。また、今年初見えということでしたが、クリアカヤックの底を介して真っ青で大きな川の主(鯉)にも出会え、神秘的でとても良い経験ができました。ガイドさん、親切にして頂き、色々教えてくれてありがとうございました。帰りは割引券を頂いた丸駒温泉に立ち寄りましたが、湖面が近い露天風呂が壮観で良かったです。娘と二人、良い小旅行ができました。
Thank you for participating in the tour. I appreciate the wonderful and enjoyable time we spent together. I hope you will remember the beautiful nature from this tour. I will strive to create even more enjoyable tours for everyone.
ツアーにご参加いただきましてありがとうございました。素敵な楽しい時間を一緒に過ごせて感謝致します。
このツアーでの素敵な自然を思い出していただければ幸いです。
さらに皆様に喜んで頂けるツアーが出来るよう頑張っていきたいと思います。
| Rating: | |
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| Packages: | 11~2月限定プラン |
| Attended as: | Families |
| Posted on: | 2021/04/26 |
| Activity Date: | 2021/04/25 |
Reviewed by: megumi32
The instructor's explanations were easy to understand. They were cheerful and made the experience comfortable. We kayaked around Lake Shikotsu and the Chitose River. Due to the strong winds, we mainly focused on the Chitose River, which was beautiful and lovely. I was also glad to receive some photos.
インストラクターのかたの説明が分かりやすかったです。明るく声かけしていただいて過ごしやすかったです。カヤックで支笏湖と千歳川を回りました。風が強かったため、千歳川メインでしたが、美しい川で綺麗でした。写真も頂けてよかったです。
Thank you for visiting Lake Shikotsu! I'm glad to hear you enjoyed the tour. Please come back to see a different side of Lake Shikotsu again!
この度は支笏湖へお越しいただき、ありがとうございました!
ツアー楽しんでいただけて何よりです^^
是非また違う表情の支笏湖を見にいらしてくださいね〜!
| Rating: | |
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| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2020/09/11 |
| Activity Date: | 2020/09/10 |
Reviewed by: なつこ
I participated with my mother in her 70s. I was worried about whether it would be okay without much stamina and if we would tip over, but those concerns were completely unnecessary. They provided us with free raincoats and Crocs, so our clothes didn't get wet.
Since it was a windy day, we mainly enjoyed the calm Chitose River. The shimmering green surface of the water and the transparent riverbed seen from the bottom of the kayak were truly beautiful.
With the guidance of a friendly and kind young man, we got to experience a bit of an exploratory feeling, and it was great to briefly venture out to Lake Shikotsu at the end and enjoy the atmosphere of the lake. My mother was also excitedly paddling away and was really happy, saying she had a lot of fun.
There were only two groups participating, so the water was not crowded, allowing us to take off our masks and breathe in the fresh air. Of course, masks and sanitization were in place inside the store before and after kayaking for infection prevention.
I couldn't use the free bathing ticket for Marukoma Onsen due to timing, so I'll save that for my next visit to Lake Shikotsu. I would love to try kayaking and diving again at Lake Shikotsu when there's no wind.
70代の母と参加しました。
体力なくても大丈夫か、ひっくり返ったりしないか、など心配していたことは全く無用でした。カッパ上下とクロックスを無料で貸し出して頂き、私服が濡れることもありませんでした。
風がある日だったので穏やかな千歳川をメインに楽しみました。グリーンに光る水面や、カヤックの船底から見る透き通った川底は本当に美しかったです。
気さくで優しいお兄さんの案内でちょっぴり探検気分を味わえたり、最後に少しだけ支笏湖にも出て湖の雰囲気も体験出来て良かったです。
母も張り切ってグイグイ漕いで、本当に楽しかったと喜んでいました。
参加時は2組だけで、水上は密ではないためマスクを外して美味しい空気をたくさん吸えました。カヤック前後の店内ではもちろんマスク、消毒で感染対策してありました。
丸駒温泉の無料入浴券が、時間が合わず使えなかったので次に支笏湖に来た時のお楽しみにします。風のない時の支笏湖でまたカヤックやダイビングをしてみたいです。
Thank you for participating in the tour! I'm glad you were able to enjoy the beauty of the Chitose River and Lake Shikotsu. Please do come again! We look forward to seeing you.
この度はツアーにご参加いただきありがとうございました!
千歳川や支笏湖の美しさを味わっていただけてよかったです。
是非、またいらしてくださいね!お待ちしております。
| Rating: | |
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| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2020/08/08 |
| Activity Date: | 2020/07/14 |
Reviewed by: Ruaderua
Although it was an experience affected by the weather, I can't say I was satisfied since we couldn't go out on the lake and the experience ended in just 30 minutes.
天候に左右される体験とは言え、湖に出れなかった上、30分で体験終了したので、満足とはとても言えませんでした。
Thank you for participating in the kayak tour the other day. I sincerely apologize for any discomfort you experienced during your enjoyable trip.
The stated duration of 2 hours refers to the time from gathering to dispersal, which includes travel and lectures, and the actual time spent kayaking is approximately 45 minutes. However, I acknowledge that the description was unclear, and we should have communicated the flow of time more effectively in advance.
Additionally, it was drizzling on the day of the tour, and the weather was certainly not ideal. While we strive to ensure that you enjoy your experience even in such conditions, I will work on improving the aspects that led to your dissatisfaction.
Thank you very much for your valuable feedback. We will continue to make efforts to improve and ensure customer satisfaction in the future.
Ocean Days, Itaya
先日はカヤックツアーにご参加いただきありがとうございます。
この度は楽しいご旅行中に不快な思いをさせてしまい大変申し訳ございませんでした。
記載されている所要時間が2時間となっておりますが、集合から解散までの所要時間という意味であり、移動やレクチャーなども含めて実質カヤックに乗る時間は45分となっております。ただし、記載が分かりにくいという点や、事前にガイドより時間の流れをしっかりとお伝えするべきだった点など、改善すべき点がございます。
また当日は霧雨となっており、確かに天候は良いとは言えない状況でした。そのような中でも楽しんで頂けるように心がけてはおりますが、満足して頂けなかったという点に関しても改善していけるように努力してまいります。
この度は貴重なご指摘を戴き、誠にありがとうございました。
今後ともお客様に満足して頂けるように努力して改善してまいります。
オーシャンデイズ 板谷
| Rating: | |
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| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2020/07/09 |
| Activity Date: | 2020/07/04 |
Reviewed by: リノチ
On March 29, the weather was nice, and the lake was calm and very beautiful. The guide was pleasant, and we had a great time. We participated as a pair, and although they said we could each take a kayak individually, it was easier on our bodies to work together.
当日3月29日は天気が良く、湖の波もなく、とってもキレイでした。
ガイドの方も感じ良く、楽しめました。
二人で参加し、一人ずつでもカヤックに乗せてくれるとの事でしたが、二人で協力した方が体は楽です。
Dear Rinochi,
Thank you for using our service.
The weather was nice on the day of the tour, and we were able to proceed comfortably.
We are also happy that you enjoyed it.
If you have the opportunity, please come visit Lake Shikotsu again.
Best regards,
Ocean Days, Ai
リノチ様
この度のご利用ありがとうございました。
当日はお天気も良く快適にツアーを進ませていただきました。
楽しんでいただいて、こちらも嬉しいです。
また、機会がありましたら支笏湖へ遊びに来てくださいね。
オーシャンデイズ あい
| Rating: | |
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| Packages: | 11~2月限定プラン |
| Attended as: | Couples |
| Posted on: | 2020/03/30 |
| Activity Date: | 2020/03/29 |
Reviewed by: まつもと
I participated in mid-February 2020. When I arrived at the meeting place, I was relieved to have someone carefully teach me how to put on the dry suit and help me with it. After a short 5-minute drive, we reached a small cove on Lake Shikotsu, where an area about the size of two tennis courts was frozen. From a distance, the white and transparent ice looked mottled. I learned that the lake water freezes clear, while the snow that accumulates on top freezes white. At first, I thought the transparent ice was thin and melting, but it turned out to be quite thick. The guide brought a pickaxe and let me borrow it to try to break the ice, but it wouldn't break at all. When I picked up a piece of broken ice, it had a unique crystalline shape that I had never seen before. I could also enter the lake from the edge of the ice. It was surprisingly warm for this time of year, with an outside temperature of 5°C and a water temperature of 2°C, so I hardly felt any cold except on my face, which was directly exposed to the water. By the way, I wore a T-shirt and sweatpants under the dry suit, and I had adhesive heat packs on my toes, but I was slightly sweating after the experience. Since I intentionally didn't let the air out of the dry suit, I floated comfortably in the water, which made me feel secure even though I couldn't swim. Floating without feeling cold while gazing at the blue sky was very pleasant, and I wished I could have stayed like that for another hour. The guide also lent me a snorkel, so even though my face was extremely cold, I could observe the underside of the ice and the bottom of the lake closely. The time spent standing on the ice and being in the lake was about 40-50 minutes, and with the remaining time for putting on and taking off the dry suit, moving around, and settling the payment, the total duration was just a little over an hour. Since it wasn't cold, it felt too short, and I would have liked to have at least double the time. I was very satisfied to have such a rare experience that is hard to come by.
2020年2月中旬に参加しました。集合場所につくとドライスーツの着方を丁寧に教えてもらえ、また着るのも手伝ってもらえるので安心でした。車で5分くらいの支笏湖の小さな入り江のほとりに行くとテニスコート2個分くらいのエリアが凍ってました。遠くから見ると白い氷と透明な氷がまだらに見えました。これは湖の水がそのまま凍ると透明になり、降り積もった雪が凍ると白くなるそうです。最初透明な氷は厚みがなくて溶けかかってるのかなぁと思いましたがそんな事はなくかなり分厚い表層でした。ガイドさんがツルハシを持ってきていて貸してもらい割ろうとしましたが全然割れませんでした。割れている氷を手に取ると見たことのない形で結晶化していて珍しかったです。氷の端から湖に入ることも出来ました。この時期にしてはとても暖かく外気温5℃、水温2℃との事で水が直接触れる顔以外は寒さ冷たさはほぼ感じませんでした。ちなみにドライスーツの下はTシャツと上下スウェットを着込み、足先には貼るカイロを着けていましまが、体験後うっすら汗ばんでいる程でした。ドライスーツの中の空気をあえて抜かずに入るので水にプカプカ浮くので泳げなくても安心でした。冷たさを感じずにプカプカ浮いて青空を眺めているととても気持ちよかったのであと1時間くらいこうしていたかったです。ガイドさんからシュノーケルも借りれるので、顔がめちゃくちゃ冷たいですが、氷の裏側を見たり湖の底をじっくり観察することも出来ます。氷の上に立ったり湖に入ってる時間は40-50分程で残り時間でドライスーツ着たり脱いだりの準備と移動、精算などで全部で1時間とちょっとの所要時間でした。寒くなかったので、もう倍くらいの時間あっても良いくらい短く感じました。なかなか出来ない珍しい体験ができてとても満足です。
Thank you for the experience of the Shikotsu Lake Ice Walk. We are very happy that the weather was favorable and that our customers enjoyed themselves. The way the ice forms and the amount of snow accumulation can change how we play, so please come back again when you have the chance. And let's count on your support for good weather next time, so we can enjoy other activities as well.
支笏湖名物アイスウォークの体験ありがとうございます。
天気にも恵まれお客様に楽しんでいただけて大変嬉しく思います。
アイスウォークは凍り方や雪の積もり方で遊び方も変わってくるのでまた機会がございましたら遊びに来てください。
そして次回もお客様の力で良い天気にしていただき他のアクティビティを含めて楽しみましょう。
| Rating: | |
|---|---|
| Packages: | 2人目無料!モニターツアープラン |
| Attended as: | Couples |
| Posted on: | 2020/02/26 |
| Activity Date: | 2020/02/14 |
Reviewed by: こぎむ
I signed up for this experience because I thought, "This is something you can't do often!" since you can play on the ice in a lake in mid-winter. However, I was worried about whether the ice would be solid due to this year's record warm winter, so I directly inquired before signing up, and they responded quickly and very kindly. They assured me that the ice was fine, so I was able to sign up with peace of mind.
The actual time spent playing on the ice was about 30 minutes, including preparation and wrap-up. Following the instructions, I applied a heat pack to my toes and wore a dry suit, which made it completely comfortable (though it was also a day with no wind, which they called "perfect for ice walking").
Usually, I would expect to take photos with a Nordic atmosphere amidst a snowy landscape while playing on the ice, but this time there was almost no snow, resulting in images set against a rather bleak winter scenery, which was disappointing.
However, I was satisfied with the experience of hearing the sound of the ice cracking as I took my first step and the chime-like sounds of broken ice colliding in the water, all while floating thanks to the buoyancy of the dry suit, gazing up at the blue sky. The staff were all friendly, and my middle and high school sons, who are at a difficult age, seemed to enjoy themselves without hesitation. Thank you very much.
真冬の湖で氷遊びが出来ると言う事で、「これはなかなか出来ない体験!」と申し込みました。
しかしながら、今年の記録的な暖冬で氷が張っているのか心配で申し込み前に直接問い合わせをしたところ、迅速かつとても親切に対応して頂きました。
氷は問題ないとの事で、安心して申し込むことが出来ました。
体験は準備から終わりまでの時間で実際氷遊びをしているのは30分程度です。ご案内の通りにホカロンをつま先に張ってドライスーツを着た事もあり、全く寒くなかったです。(この日は風もない「アイスウォーク日和」とお墨付きを頂いた日だったからと言うのもありますが。)
例年通りならば、雪景色の中での氷遊びでちょっと北欧の様な雰囲気の写真が撮れたかと思いますが、今回は雪がほぼなくて、殺風景な冬景色の中での画像となってしまったのは残念でした。
でも、自分が踏み出した一歩から氷が割れていく音や、水の中で割れた氷同士がぶつかって奏でる風鈴の様な音を聞きながら、ドライスーツのお陰で(浮力が付与)ぷかっと浮かびながら、青空を仰ぐ癒しの時間を体験出来て、満足でした。
スタッフの方々は皆さんフレンドリーで、難しい年齢の中・高校生男子の息子たちも臆することなく楽しんだ様です。どうもありがとうございました。
Thank you for participating in the Ice Walk. We are very happy to hear that your whole family enjoyed it. As you mentioned, the warm winter resulted in less ice formation, but the sound of the wind chimes when breaking the ice is something that can only be experienced when the ice is freshly formed and there is no snow accumulation. The way the ice forms changes the activities we can enjoy. If you have another opportunity, please come back to experience different ways to play and other activities.
この度はアイスウォークへの参加ありがとうございました。
ご家族皆様か楽しまれたことはスタッフにとってとても嬉しい限りです。
お客様もおっしゃってた通り暖冬により氷の張りが少ないことなどもございましたが、氷を割って風鈴の音色がなるのは氷が張りたてで雪も積もってない時にしか体験できなかったりと、凍り方で遊ぶ内容も変わってきます。
また機会がございましたら、また違った遊び方や他のアクティビティを体験しにきてください。
| Rating: | |
|---|---|
| Packages: | 2人目無料!モニターツアープラン |
| Attended as: | Families |
| Posted on: | 2020/01/26 |
| Activity Date: | 2020/01/19 |
Reviewed by: Himawari
The instructor was very kind and explained everything in detail, which allowed me to successfully ride the kayak. Due to strong winds from the typhoon, we couldn't go to Lake Shikotsu and instead paddled up the Chitose River. The Chitose River... the water was so clear. I was thrilled when I saw fish and shrimp. During the kayaking, the instructor took many photos, and I received them immediately after the experience via AirDrop. It was a fun and fulfilling experience.
インストラクターさんがとても親切で丁寧に説明をしてくださったので,うまくカヤックに乗ることができました。
台風からの強風で波が高く,支笏湖には行くことができず,千歳川をのぼっていきました。千歳川・・・とても水がきれいでした。魚やスジエビが見れた時にはテンションがあがりました。
カヤック中はインストラクターさんが何枚も写真を撮ってくれ,写真は体験終了後にair dropを通じてすぐいただけます。
楽しく充実した体験でした。
Thank you for participating in the clear kayak experience. When the wind is strong, waves can prevent us from going out on Lake Shikotsu, but the Chitose River flows with water from Lake Shikotsu, making it very beautiful. The types of fish visible change with the seasons, and the scenery is different as well, so please come back if you have the opportunity.
クリアカヤックへのご参加ありがとうございました。
風が強いと波が立ち支笏湖には出れませんが、千歳川は支笏湖の水が流れていますのでとても綺麗です。
季節によって見える魚の種類が変わったり、風景も違いますのでまた機会がございましたら遊びに来てください。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/19 |
| Activity Date: | 2019/08/14 |
Reviewed by: dai
The weather was unfortunately bad on the day, but I had a great time. If I have the opportunity to visit Hokkaido again, I would like to participate.
当日はあいにくの天候でしたが非常に楽しめました。
また北海道に遊びに行く機会があれば参加したいです。
Dear Dai,
The Shikotsu Lake Clear Kayak Tour is enjoyable regardless of the season or weather, as it is rich in nature. We hope you will come and join us.
Thank you for participating in the Shikotsu Lake Clear Kayak Tour this time.
Sincerely,
The Ocean Days Staff
dai 様
支笏湖クリアカヤックツアーは季節・天候に関わらず、自然が豊富でたくさん楽しめますので、
是非ともいらっしゃってください。
この度の支笏湖クリアカヤックツアーへのご参加ありがとうございました。
オーシャンデイズ スタッフ一同
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/09/07 |
Reviewed by: Eddie
I participated during a very cold period when even the water was freezing, but with the rental of dry suits and knit caps, I was able to fully enjoy the activities without worrying about the cold. The guide (a former ranger!) provided insights about the nature of the lake and took photos, allowing us to leisurely cruise around Lake Shikotsu and the Chitose River. Even as a beginner, I was able to paddle the kayak easily and without much effort. I definitely want to join again with my family (the kids) during summer vacation! Thank you to all the staff.
水も凍るとても寒い時期に参加しましたが、ドライスーツやニット帽のレンタルもあってアクティビティ中は寒さも気にならずに満喫しました。ガイドさん(元レンジャー!)が湖の自然をガイドしてくれたり写真を撮ってくれたりと終始のんびりと支笏湖&千歳川をクルージング。初心者でも簡単に、そしてそんなに力も要らずにカヤックが漕げました。次は夏休みに是非家族(子どもたち)と参加したいです!スタッフの皆さん、ありがとうございました。
Thank you for participating in the Shikotsu Lake Clear Kayak Tour the other day. Shikotsu Lake is one of the few lakes in Hokkaido where you can enjoy kayaking throughout the changing seasons. In winter, you can experience the tranquility and beauty of the water, and I hope you enjoyed it, Eddie. We would be delighted if next time you could bring your family along to experience the natural beauty of Shikotsu Lake.
Ocean Days, Ai
先日は支笏湖クリアカヤックツアーに参加いただきまして、ありがとうございました。
支笏湖は四季折々、色々と変化をしてカヤックツアーが楽しめる北海道では数少ない湖になります。
冬は静寂感と水の美しさを楽しめる季節になり、Eddie様も楽しんで頂けかと思います。
次回はご家族様もご一緒に支笏湖の自然の美しさを体験していただければ、幸いに存じます。
オーシャンデイズ あい
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/11/29 |
Reviewed by: keiko
The clear kayak experience was amazing! I thought I might have to give up because of the strong winds at Lake Shikotsu, but surprisingly, they said, "You can do it!" We spent two hours on the Chitose River. There were various missions, and I might have enjoyed this more than the lake itself! The fun conversations with the guides and taking commemorative photos were great. I did have a little mishap getting out and ended up with one foot soaking wet, but that became a good memory! If you're going kayaking, I recommend Shikotsukamui!
クリアカヤック体験、支笏湖の風が強くて断念かと思いましたが、まさかの「できますよー」千歳川で2時間。色々ミッションもあって、ひょっとして湖よりこっちが楽しかったかも?と思いました。ガイドさん達との楽しい会話や記念撮影。下りるのにちょっと失敗して片足ずぶ濡れになったけどそれもいい思い出になりました!カヤックならシコツカムイ!おすすめです♬
Thank you for participating in the clear kayak tour and for writing a review. The clear kayak tour offers a relaxing experience surrounded by clear waters and mountains when you head out to Lake Shikotsu, and as you progress to the Chitose River, you can enjoy an attraction-like experience. The clarity of the water and the surrounding colors also change with the seasons. We hope you have the opportunity to visit Lake Shikotsu again.
クリアカヤックのご参加とレビューを書いて頂きありがとうございます。
クリアカヤックは支笏湖にでるとクリアな水と山々に囲まれたゆったりとしたツアー、千歳川に進むとアトラクションのような体験ができます。
そして季節によっても水のクリア度や周りの色合いが変わって来ます。
また機会がございましたら支笏湖に遊びに来てください。
| Rating: | |
|---|---|
| Packages: | 11~2月限定プラン |
| Attended as: | Friends |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/11/08 |
Reviewed by: メリケンコ
Despite the heavy rain, it was still enjoyable. Lake Shikotsu was beautiful even in the rain, and kayaking on the lake made for great memories.
大雨の中でしたが、それでも楽しかったです。
支笏湖は、雨でも綺麗でしたし、カヤックで湖を散策できて、いい思い出になりました。
Thank you for participating.
I truly appreciate your participation in the rain.
If you have the opportunity to come to Lake Shikotsu again, please stop by.
ご参加いただきありがとうございます。
雨の中でのご参加 本当に感謝しております
また支笏湖へ来る機会ありましたら お立ち寄り下さい
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/30 |
| Activity Date: | 2019/08/28 |
Reviewed by: まぁさん
It was raining on and off, but when we tried to go out to Lake Shikotsu, it started to rain quite heavily. We were able to observe river fish closely under the bridge. Although we ended up doing a tour on the river instead of the lake, my daughter seemed to enjoy catching shrimp. I hope we can experience the lake course next time.
雨が降ったりやんだりでしたが、支笏湖に出ようとしたら結構強い雨が降り、橋の下で川魚をじっくり観察できました。湖に出ないで川でのツアーになりましたが、娘はエビ捕りが楽しかった様です。次回は湖コースが体験出来ると良いなぁと思いました。
Thank you for participating in the kayak tour. We are very happy to hear that you enjoyed it. Our staff is continually working hard to ensure you have an even better experience next time, so let's have fun again soon.
この度はカヤックにご参加いただきありがとうございました。
楽しんでいただいけたようで大変嬉しく思います。
またより一層、楽しんでいただけるようスタッフ一同、日々、努力してますので また遊びましょう。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/08 |
Reviewed by: Linda
Friendly staff, although the guide did not speak English. The lake is very beautiful! The kayak trip was rather short, not more than hour, with many stops for pictures (we would have liked to kayak a bit more).
| Rating: | |
|---|---|
| Packages: | April to October Plan |
| Attended as: | Friends |
| Posted on: | 2019/08/08 |
| Activity Date: | 2019/08/04 |
Reviewed by: 匿名希望
The morning of midsummer at Lake Shikotsu was sparkling and very beautiful. I was lucky to see the Chitose plum blossom algae as well. You do get a bit wet from the water, but I highly recommend it.
真夏の朝の支笏湖はキラキラとして、とても綺麗でした。千歳梅花藻も見ることが出来てラッキーでした。まあまあ水はかかって濡れますが、おススメです。
Thank you for participating in our clear kayak tour from among the many activity shops available. We are delighted that you enjoyed the sparkling surface of the water created by the morning calm and sunlight, as well as the rare underwater flowers like the Chitose plum blossom that bloom in summer. If you have another opportunity, please enjoy Lake Shikotsu again.
この度は、数あるアクティビティショップ から当店のクリアカヤック ツアーにご参加いただきましてありがとうございました。
朝の静かさとお日様の光からなる水面のキラキラや夏に咲く貴重な水中花の千歳梅花藻等を楽しんでいただき、スタッフ一同喜んでおります。
またの、機会がございましたら支笏湖を楽しんでくださいね。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2019/08/04 |
| Activity Date: | 2019/08/02 |
Reviewed by: kaya-KING
It was an amazing kayaking experience guide by our guide, Risa. The weather was a little gloomy but it created a beautiful mountain view shrouded by the mist. We also kayak along the River Chitose that was quiet and calm, allowing us to be close to nature. The highlight was when we spotted 4 huge blue carps in the river swimming under our kayaks. Most importantly, the tour was perfect because of our guide, Risa. Risa was friendly, relaxed, and was adept at striking good, pleasant conversations. Overall, I highly recommend anyone who is dropping by this lake to take this tour.
Thank you for joining our tour!
I was enjoyed my tour with you as well.
The weather was not good that day, however, we were professional of enjoying the activity in rainy.
Let's go underwater next time for snorkeling.
Save travel and see you again!
| Rating: | |
|---|---|
| Packages: | Review Rebate Plan / April to October Plan |
| Attended as: | Couples |
| Posted on: | 2019/06/24 |
| Activity Date: | 2019/06/21 |
Reviewed by: kaya-KING
It was an amazing kayaking experience guide by our guide, Risa. The weather was a little gloomy but it created a beautiful mountain view shrouded by the mist. We also kayak along the River Chitose that was quiet and calm, allowing us to be close to nature. The highlight was when we spotted 4 huge blue carps in the river swimming under our kayaks. Most importantly, the tour was perfect because of our guide, Risa. Risa was friendly, relaxed, and was adept at striking good, pleasant conversations. Overall, I highly recommend anyone who is dropping by this lake to take this tour.
| Rating: | |
|---|---|
| Packages: | Review Rebate Plan / April to October Plan |
| Attended as: | Couples |
| Posted on: | 2019/06/21 |
| Activity Date: | 2019/06/21 |
Reviewed by: H&K
Our guide Mr. Jumbo was very friendly and knowledgeable. It was our first time to have kayak in Hokkaido. We learned a lot from Mr. Jumbo. He taught us how to appreciate the beauty of nature, and he even let us have a taste of the green onion leaves near the river side. It’s a wonderful experience that I’ll recommend for people going to 支芴湖!
Hi!
I'm glad I could tour together!
It was nice to have a fun tour.
JUMBO was also feeling fun!
Please come again, and let's kayaking!
Jumbo
| Rating: | |
|---|---|
| Packages: | Review Rebate Plan / April to October Plan |
| Attended as: | Couples |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/05/07 |
Reviewed by: 山ピ―
Feeling the pleasant breeze on my body while rowing was refreshing. It seems that the weather can affect the event, but I had a great time.
気持ちいい風を体に受けて、オ―ルを漕ぐのは清々しかった。天候にも開催が左右されるようですが、楽しかったです。
This is Ocean Days.
Thank you for your review.
A refreshing, cool breeze has been blowing from the lake recently.
Lake Shikotsu changes its appearance with the seasons, so please come visit us again.
Thank you very much.
オーシャンデイズです。
口コミありがとうございます。
湖から冷たい気持ちいい風が最近吹いております。
支笏湖は、四季折々姿が変わりますのでまた、遊びに来て下さいね。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2018/08/08 |
| Activity Date: | 2018/08/06 |
Reviewed by: す~さん
On the day of the visit, I was surprised by the unusual heat for Hokkaido, but the coldness of the water in Lake Shikotsu and the Chitose River was actually refreshing.
What amazed me the most was the clarity of the water! It was a completely fresh experience compared to the view from land.
We floated down the Chitose River for about 200 to 300 meters, enjoying a leisurely time while learning about the plants on the shore and underwater.
After that, we paddled to Lake Shikotsu, which was also a great workout. Time flew by, and I found myself wanting to do it again.
当日は北海道らしからぬ暑さでどうなることかと思いましたが、支笏湖と千歳川の水の冷たさが逆に心地よかったです。
何より驚いたのが水の透明度!
陸上から見る景色とはまた違い、新鮮な感覚でした。
千歳川を200~300メートル下り、岸や水中の植物等の説明をしてもらいつつ、のんびりした時間を過ごせました。
その後は支笏湖までパドルを漕ぎ、いい運動にもなりました。
時間があっという間に過ぎてしまい、またやってみたいと思いました。
Dear Su-san,
It was a day like summer, wasn't it?
Here, the weather changes daily, with cool days, chilly days, and foggy days, each giving a different expression to the lakes and rivers.
All of our staff are looking forward to your visit from the bottom of our hearts.
Next time, I will introduce different points from this visit!!!
Ishi
す〜さん様
夏のような日でしたね。
こちらは日々天気が変わり涼しい日、肌寒い日、霧の日など様々ですが、
それぞれの表情を湖や川に与えてくれます。
す〜さんのお越しをスタッフ一同心より楽しみにしています。
次回は今回とまた違うポイントを紹介させていただきます!!!
Ishi
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/10 |
| Activity Date: | 2018/06/04 |
Reviewed by: neo
The staff were very accommodating and kindly taught us, making our first kayaking experience very enjoyable. I was surprised by the high transparency of Lake Shikotsu! Since we used clear kayaks, we could see beautifully underwater. We were also blessed with good weather, making it a wonderful experience.
スタッフの方々の対応も良く、親切に教えていただき、初めてのカヤックもとても順調に楽しむことができました。
支笏湖の透明度の高さにはびっくり!クリアカヤックなので、水の中もきれいに見えました。天候にも恵まれ、とてもいい体験ができました。
Thank you very much.
Please do come back and visit us again!
Especially during the time when the water buttercup blooms!
Depending on the weather, I would like to take you to a different place next time.
Ishi
ありがとうございます。
是非是非またゆっくりいらしてください!!
梅花藻の咲く頃なども是非!!!!
天気次第では次回は今回とまた違うところにお連れしたいですね。
Ishi
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2018/06/01 |
| Activity Date: | 2018/05/27 |
Reviewed by: めろぱん
I was really worried about whether beginners could paddle smoothly to the lake, but thanks to the careful instruction, we were able to paddle much better than we expected! Paddling on the bright blue lake while watching the fish was refreshing and amazing!!! I want to go again.
素人が湖まですいすいこげるのか、とても心配でしたが、丁寧に教えてくれたこともあって自分たちが思っている以上に上手にこぐことができました!
魚をみながら真っ青な湖をこぐのは爽快で最高でした!!!またいきたいです
Thank you for experiencing the clear kayak at Lake Shikotsu! I'm glad you enjoyed it. I'm sure you'll paddle even better next time! We look forward to your next visit.
Ocean Days
支笏湖クリアカヤックの体験していただきありがとうございます!お楽しみいただけてよかったです。きっと次はもっと上手に漕げると思いますよ〜
またのお越しをおまちしております。
オーシャンデイズ
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/14 |
Reviewed by: まさお
On the day, the wind was calm, and I was able to ride the kayak without any swaying. The bottom of the kayak was transparent, allowing us to see the riverbed and lakebed through the clear water. The guide was kind and taught us with great care, making it the best experience. It was a pity that it was drizzling, but I want to try again!
当日は風が穏やかで揺れずにカヤックに乗ることが出来ました
カヤックの底は透明になっており透明度の高い水を通して川底や湖底を見ることが出来ます
ガイドさんも親切丁寧に教えてもらって最高の体験でした
小雨が降っていたのが残念でしたがまたチャレンジしたいです!
Thank you for your experience!!
We look forward to seeing you next time when the weather is clear.
The autumn foliage season is approaching!
The scenery of Lake Shikotsu and the Chitose River will gradually change as well.
Please come back to see the different views♪
ご体験ありがとうございました!!
お次は晴天の時に待っております。
これからは、紅葉シーズンに入って来ますね!
支笏湖や千歳川の風景も少しずつ変わってきます。
また違った景色を見に来てくださいね♪
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2017/08/20 |
| Activity Date: | 2017/07/28 |
Reviewed by: まさちゃあ
I was able to enjoy kayaking with peace of mind on a tour by a professional diving shop. Our family of four split into two kayaks. We leisurely paddled along the river and lake, seeing fish along the way and listening to our guide's stories. I was moved by how such a blissful and relaxing time could exist. The guide took photos at various points, and I was very happy to receive them later for free via AirDrop. I think this is a tour that people of all ages can enjoy, as there were small children participating as well. I have come to love kayaking.
本格的なダイビングショップによるツアーで、安心してカヤックを楽しむことができました。家族4人で2つの艇に分かれて乗りました。のんびりと川そして湖を船で進み、途中魚を見たりガイドの人の話を聞いたり、こんなにゆったりとした至福の時間があるんだ、と感動しました。ガイドの方が随所で写真を撮ってくださり、後でair dropで無料でいただけてとても嬉しかったです。小さいお子さんも参加されており、老若問わず楽しむことができるツアーだと思いました。カヤックが大好きになりました。
Thank you for participating in our activities. I'm glad to hear that you enjoyed kayaking. It truly makes our efforts worthwhile. When you visit Hokkaido again, please come and see us. All of our staff are looking forward to seeing you again.
Ocean Days, Mori
この度、当店のアクティビティにご参加頂き、ありがとうございます。
カヤックを楽しんで頂けたようで良かったです。ガイド冥利に尽きます。
また、北海道にお越しの際は是非、遊びに来て下さい。フタッフ一同、再びお会い出来る事を楽しみにしております。
オーシャンデイズ 森
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: ユウスケ
I visited during the Obon period in the third week of August. Unfortunately, due to continuous rain, I had to change my schedule over the phone, but the system was not processing properly, and there was no handover between the staff, resulting in duplicate communications from the administrative staff, which was disappointing.
On the day of the event, there were delays and troubles at the accommodation, and I realized I would arrive 10 minutes late at 9:40 for the 9:30 meeting at Lake Shikotsu. I called to inform them, but I was met with an intimidating response from the female staff member, who insisted that I hurry through the rainy mountain roads with unbelievable remarks. While I acknowledge that the lateness was my fault, I felt extremely uncomfortable with the way I was treated. (What would they do if I had an accident while rushing through the rain?)
I expressed my concerns about the intimidating response at the reception on the day of the event, and a young woman apologized. Although I did not expect it, they offered a discount on the tour fee (they said they would confirm with the representative and get back to me). The representative was present after the activity, but I did not receive any communication from them. There was no greeting either.
I enjoyed the activity, so I do not require any financial compensation, but the staff's poor response tarnished the opportunity to create precious memories with Hokkaido's beautiful nature. I urge the operating company to make improvements so that no one else feels like we did.
8月3週目のお盆時期に伺いました。
あいにくの降雨が続き、電話対応で日程を変更してもらいましたが、システムが処理が出来ていなかったり、担当者で引継ぎがされておりませんで事務担当の方から重複した連絡がありまして残念でした。
また当日、宿泊先で混雑とトラブルが重なり、9:30 支笏湖集合に対し9:40着の10分遅れになってしまうことが道中途中で判明したので連絡を入れたのですが、事務担当の女性から威圧的な対応を取られ、かつ雨天の山あいレンタカー道中を急いで来て下さいと信じられない言動があり、遅刻はこちらに非があるので強いことを言うべきでは無いのですが、対応に非常に不快な思いをしました。(降雨山中を急ぎスリップ事故でも起こしたらどう責任を取るのでしょうか。)
また当日の受付で上記の威圧的な対応に対しこちらの意見を申し、若い女性より謝罪を頂きました。
こちらは望んではいませんでしたが、ツアー代金のディスカウントの話が先方からありました(代表に確認して連絡するとのこと)アクティビティ終了後も代表の方もいらっしゃいましたが、お話も頂けておりません。※挨拶もありません。
アクティビティは楽しんだので金銭などの対応はいりませんが、あまりにもスタッフの対応が悪く、せっかくの北海道の貴重な自然との思い出を作る機会を汚しています。
二度と私達の様な気持ちにならない様にに催行会社の改善を求めます。
Dear Yusuke,
Thank you very much for your patronage. This is VELTRA Customer Support.
We sincerely appreciate your participation in our tour. We apologize for the delay in our response regarding the change of your participation date, which resulted in confusion for you. We deeply regret that our handling of the situation caused you discomfort, especially regarding the kayak tour you were looking forward to.
VELTRA Customer Support Team
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Thank you for participating in the kayak tour the other day. This is Ocean Days. We sincerely apologize for causing you discomfort during your enjoyable trip.
As stated in the reply email sent at the time of your reservation, we inform customers that in case of tardiness, we can either cancel or reschedule for a future date. On the day of the tour, we received notice of your tardiness and, with the consent of other customers, we decided to wait for you. Considering the customers who arrived on time, we advised you to come as quickly as possible. We hope you understand this, given that it was a tour with multiple groups. However, we acknowledge that we lacked consideration regarding your driving on an unfamiliar road in the rain. We also apologize for giving an intimidating impression. We are truly sorry.
After the tour, we reach out to participating customers, and it seemed that you enjoyed the tour itself, so we refrained from asking about the issues mentioned above. In hindsight, we believe this was also a lack of consideration on our part. We apologize for that as well.
Moving forward, both VELTRA and Ocean Days will take care to prevent such occurrences. Thank you very much for your valuable feedback.
Sincerely,
Itaya, Representative of Ocean Days
ユウスケ様
ご利用いただき誠にありがとうございます。
VELTRAカスタマーサポートです。
この度は弊社取り扱いツアーにご参加いただき、誠にありがとうございました。
参加日程変更のお手続きにつきましては、弊社の対応が遅れてしまったためお客様に混乱を招く結果となってしまいました。
楽しみにされていたカヤックツアーにもかかわらず、弊社の対応によりご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。
VELTRAカスタマーサポートチーム
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先日はカヤックツアーにご参加いただきありがとうございます。
オーシャンデイズです。
この度は楽しいご旅行中に不快な思いをさせてしまい、大変申し訳ございませんでした。
ご予約時の返信メールでお送りしました通り、当店では遅刻の場合は「キャンセル」もしくは「次回以降振替」をご案内しておりますが、
当日はユウスケ様より遅刻のご連絡を受け、他のお客様の了承を得られたため待機させていただきました。
定刻に到着しているお客様への配慮もあり、できるだけ急いで来ていただきたいとご案内いたしました。
複数グループ混載のツアーのため、その点は何卒ご理解いただければ幸いです。
ただ、お客様が雨天のなか不慣れな道を運転されるという点については当店の配慮が欠けておりました。
威圧的な印象を与えてしまった点についてもお詫びいたします。大変申し訳ありませんでした。
ツアー終了後、ご参加のお客様にはお声がけをさせていただいておりますが、
ツアー内容自体はお楽しみいただけたように感じられましたので、上記問題について再度お聞きすることを控えました 。
その点も結果的にはこちらの配慮不足となってしまったと思っております。申し訳ありませんでした。
以後、ベルトラ、オーシャンデイズ双方このようなことがないように注意して参ります。
貴重なご指摘、誠にありがとうございました。
オーシャンデイズ代表 板谷
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/14 |
Reviewed by: あこ太郎
The weather was wonderful, and I had a fantastic experience. From the moment I made the reservation, my questions were answered quickly and kindly via email, which made me feel at ease. When I called because I didn't know how to get to the bus stop, they immediately came to pick me up, saying, "I'm on my way!" The instructor was friendly, and before I knew it, the time was up—I wanted to ride more. They also took photos for me, and I was very satisfied. Thank you for everything!
お天気に恵まれ、素晴らしい体験ができました。
予約時から質問にも、迅速かつ親切にメールで対応いただき安心できました。
またバス停から行き方がわからず電話をすると、今行きます!とすぐに迎えに来て下さいました。
インストラクターの方もフレンドリーで、あっという間に時間になってしまい、もっと乗りたいと思いました。
写真も撮っていただき、大満足です。
お世話になりました!
Dear Kawasaki,
Thank you! I think you will be fine, but did you have any body aches or discomfort? I'm glad you enjoyed it! Please come visit us again when you're nearby. We look forward to seeing you.
Ocean Days, Tomomi Kanemari
カワサキ様
ありがとうございます!
カワサキ様でしたら大丈夫だと思いますが、
体が痛いなどはありませんでしたか?
楽しんでいただけて良かったです!
また近くにお越しの際は遊びに来てくださいね。
お待ちしております。
オーシャンデイズ 神成友美
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/01 |
| Activity Date: | 2017/07/30 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for participating in the Clear SUP Tour. We are glad to hear that you enjoyed the nature of Lake Shikotsu! We will continue to guide with care so that everyone who joins us in the future can have a great time. Thank you very much.
この度はクリアSUPツアーにご参加いただきありがとうございます。支笏湖の自然を楽しんでいただけた様で嬉しいです!今後もご参加される皆様に楽しんでいただけるよう心を込めてガイドいたします。ありがとうございました。