Okinawa
The snorkeling was great! Seen so much beautiful coral and fish. The tour guide tried his best speaking English but when he tried to explain how it works he just let us read the explanation because he couldn’t say it. Also you aren’t allowed to swim with out the swimming flippers. But I didn’t get it because they were very uncomfortable. But the tour was great. Towels and food provided and a beautiful boat ride as well. If you are going to this and you have never been on a boat. Please take a seasick pill because one participant didn’t know he didn’t do Well on boats and got seasick so he couldn’t snorkel at all. Would reccommend it. And great pick up and drop off.
Thank you for having taken your time to provide us with your valuable feedback。
we hopes that guests cannot only have fun in the activity but also come back safely, so we ask the participant swim with the swimming flippers
We will pass your message to the coach, it will help us to continually improve the standard of services.
looking forward to serving you again ^-^
I made a reservation early and confirmed over the phone that prescription glasses would be available, but when we arrived on the day, we were told that there was only one prescription available for each person. My husband and I have the same prescription.
We arrived earlier than the meeting time, but we weren't allowed to change until the meeting time, so we had to wait in the car. There were two groups participating, and both had already arrived, so I thought it would have been nice if they had started the explanation and let us change earlier.
The boat took a long time to depart, and it was a shared boat. Maybe because it was crowded, I couldn't get the kind of photos my friend took, and during the fish feeding, the staff was chatting with other staff members and left us unattended. I realized I was separated from everyone, and it seemed like they didn't notice, which was a bit scary. On top of that, the boat was really rocky, and I felt sick, so it was not enjoyable at all. The diving experience I had in Kerama was amazing, so this made it even more disappointing.
早くから予約して、こちらは度付きメガネを希望し電話でも確認して十分ありますとの回答だったのに当日行ったら各自度数一つづつしかないという状態でした。私と主人は同じ度数なのに。
集合時間より早めに行ったのですが集合時間まで着替えもさせてもらえず車でまつことに。2組の参加でどちらも既に到着してたのですから説明とか始めて着替えさせくれたら良いのにとおもいました。
船についてもなかなか出発せず、船も乗合でした。混んでるせいなのか私の友達が撮ったような写真も撮ってもらえず、魚の餌やりの時もスタッフは他の知り合いのスタッフと喋ってほったらかし、気が付いたらみんなと離れたとこらに私がいたのにそのことに気がついてないようで怖いなあと思いました。おまけに船はすごく揺れて気分も悪くなり全く楽しくなかったです。ケラマで体験したダイビングは最高だったので余計残念。
Dear Tomo-chan,
Thank you for your valuable feedback. I sincerely apologize for making you feel uncomfortable during your enjoyable trip to Okinawa.
The departure time of the boat is fixed and cannot be changed, so we thought it would be better for you to spend your time freely until the meeting time rather than changing and waiting for a long time. I understand that it may have seemed like the boat was not departing on time (it was indeed on schedule), and we did not fully comprehend the photos taken by your friend. I believe the lack of understanding of your needs and the communication issues were the root causes of the situation.
We will use your feedback to make improvements and strive to create a better experience. If possible, we would love for you and your family to visit us again.
I am truly sorry for the inconvenience.
Yamana
ともちゃん様
貴重なご意見ありがとうございます。
せっかくの楽しい沖縄旅行で嫌な思いをさせてしまい大変申し訳ございませんでした。
船の出船時刻は変更不可の定刻出船となる為、時間前に着替えて長時間お待ちいただくよりは、集合時刻までは自由に過ごしていただけたらとの配慮でした。
船がなかなか出発しないと思わせてしまったこと(定刻出船しております)、友達の撮った写真というものをこちらが理解していなかった事、
お客様の希望を理解出来ず、コミュニケーションが円滑に取れなかったことが全ての原因かと思います。
頂いたご意見をもとに改善をし、より良いお店にしていきたいと思います。
もしよろしければ、またご家族皆様で遊びにいらしてください。
本当に申し訳ございませんでした。 山名
In November, the weather was nice and the climate felt great. The sea had no waves and the water was incredibly clear, allowing us to enjoy stand-up paddleboarding at a leisurely pace. The guide was very skilled at teaching, and even as beginners, we were able to stand and have fun. I highly recommend this season!
11月でもお天気がよくて、気持ちいい気候でした。海は波がなく、透明度がすごくてSUPがゆっくり楽しめました。ガイドのお兄さんもとても教え方が上手で初心者の我々も立って楽しめました。
今の季節ほんとおすすめです!
Snorkeling in Okinawa was the highlight of my entire Japan trip! The instructors were so friendly and helpful, despite the language barrier. You could tell how important it was to them that everyone had a great time. This tour is 100% worth the money. Thanks for the amazing experience!
Thank you for having taken your time to provide us with your valuable feedback。
your words are the driving force of our work!
Looking forward to seeing you again in the near future.
I made a reservation to play in the sea of Okinawa at least once. On the day, the weather was perfect for a day at the beach. There were many other guests around, speaking Chinese? Korean? Friends from Asia were everywhere. Some staff members can communicate in English, Chinese, and Korean, so it's reassuring even if you don't speak Japanese.
While receiving explanations on the boat, it took about 30 minutes to arrive at the point. It swayed more than I expected, so motion sickness medication is a must. Playing with fish in the transparent sea was amazing. Okinawa's sea is fantastic. Most of the staff were friendly—sorry, I initially thought some looked intimidating.
After playing for a while, we took a break on the boat. Oh, it turns out you can smoke in certain areas. They lend you glass bottles filled with water, so it's fine even without an ashtray. This is a nice service for smokers (personally, this affects my rating negatively).
There were fewer showers and changing rooms than needed for the number of people, so even though I wanted to play a bit more, I quickly changed while it was still available, and that concluded the activity. The shuttle service and towels were nice, but regarding the photos, we were just photographed without any explanation, which is another point off. (Please don't make us inquire about this ourselves.)
Recommended for:
1. Smokers
2. Those who are not good at Japanese
3. Those who are refused entry to pools or public baths for various reasons (I personally understand this culturally).
November 9 update: I will deduct points for the lack of comments from the store. I hope those who read this clumsy writing will enjoy Okinawa.
一度は沖縄の海で遊ぼうと予約しました。
当日は天気にも恵まれ絶好の海日和。
周りのお客さんは中国語?韓国語?アジアからのお友達も一杯です。
スタッフによっては英語・中国語・韓国語と対応できるらしいので日本語がダメでも安心だね☆
船上で説明を受けつつ30分といったところでしょうか?ポイントに到着。思ったより揺れるので酔い止めは必須ですな。
透明な海で魚と戯れる。沖縄の海ブラボー。スタッフの皆さんも二人に一人は親切。(ごめんなさい、最初は見た目で怖そうだと思ってました。)
しばらく遊んで船の上で休憩。おやっ、場所によってタバコが吸えるんですね。水が入ったガラス瓶を貸してくれるから灰皿が無くても大丈夫。喫煙者にはうれしいサービス。(個人的にはこれで評価を下げてます。)
人数に対してシャワーと更衣室が少ないから、もう少し遊びたいけど空いてるうちにさっさと着替えちゃえってことでアクティビティ終了。
送迎とタオルはうれしいサービスですが、写真に関しては撮られるだけ撮られたけど何の説明も無いので、これも減点。(こちらから問合せとかさせないでね。
こんな方にオススメ
1:喫煙者
2:日本語が苦手な方
3:諸般の事情によりプールや公衆浴場を断られる方(個人的には文化的には理解がある方です。)
11月9日追記
お店からのコメントが無いため減点します。
この稚拙な文を読まれた方が沖縄を満喫されますよう祈念申し上げます。
I participated in a one-day snorkeling tour to Kerama from Naha, and the weather was perfect. They took us to three beautiful spots, and the water clarity was impressive. I also went snorkeling in Ishigaki Island, but I thought this was better. The staff's pre-tour explanation and guidance were thorough, and they took a lot of photos, which made me very satisfied. However, the return boat ride was quite bumpy with high waves, similar to a roller coaster, which was scary, so I gave it four stars. But I would love to go again someday. Thank you to all the staff!
那覇発ケラマ1日シュノーケルに参加して、天気にも恵まれ最高でした。きれいなところを3か所案内してくれ、透明度も高く、感動しました。石垣島でも潜りましたが、こっちの方がいいと思いました。スタッフの事前の説明やガイドも丁寧で、写真もたくさん撮ってもらい大満足。ただ、帰りの船が波が高くジェットコースター並みの揺れと波しぶきで恐かったので星4つにしました。でも、またいつか行きたいです。スタッフの皆さんありがとうございました、
Thank you very much for participating in our one-day snorkeling tour the other day.
The waters of Kerama are incredibly clear and beautiful, aren't they? (*^▽^*)
There are many colorful fish, and I hope you enjoyed the different underwater scenery at each of the three spots we visited.
Please do come back to enjoy the waters of Kerama again. All of us at Marine House Seasar Naha are looking forward to your next visit.
Soei Hirabayashi
先日は当店の1日シュノーケリングツアーにご参加していただき誠にありがとうございます。
慶良間の海は透明度も高く透き通っていてとーーーーーっても綺麗ですよね~(*^▽^*)
魚もカラフルなものも多く、3か所めぐってもポイントごとで海の景色も違い楽しんでいただけたのではないでしょうか( ;∀;)
是非ともまた慶良間の海に遊びにいらしてください。
3丁目桜様のご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
Before boarding the boat, it started to rain, and there were winds and waves, but after the rain, we could see a rainbow. The kids were thrilled to get splashed on the second deck of the boat, where the waves were intentionally created. Snorkeling and the slide were also a lot of fun.
船に乗る前に雨が降り始め風と波があったものの、雨のあとに虹が見えたり、わざと波があり水しぶきがかかる船の2階で水をかぶったりと、子供は大喜び。シュノーケリングと滑り台も楽しかった。
Dear Ponta,
Thank you very much for participating in our half-day snorkeling tour the other day. The rainbow after the rain was just amazing!!! I'm glad to hear that you and your children enjoyed the boat, snorkeling, and the slide (*^▽^*).
The waters around Kerama are crystal clear and the fish are colorful and beautiful☆彡.
The full-day course visits three different points, each offering unique underwater scenery and highlights, which I highly recommend! Please do come back to enjoy the waters of Kerama again. Our staff is looking forward to your next visit.
Marine House Seasar Naha, Hirobayashi Sōkei
ぽん太様
先日は当店の半日シュノーケリングツアーにご参加していただき誠にありがとうございます。
雨の後の虹!!!最高ですね( ;∀;)
お子様にも船の上、シュノーケリング、滑り台と楽しんでいただけて良かったです(*^▽^*)
慶良間の海は透明度も高く透き通っていて魚もカラフルで綺麗ですよネ~☆彡
1日コースはポイントを3か所めぐりそのポイントごとで海の中の景色、見どころも違いおススメです!
是非ともまた慶良間の海に遊びにいらしてください。
ぽん太様のご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
I swam quite far out, but unfortunately, I didn't see any turtles. However, the beautiful sea of Miyako Island was amazing, and the guidance from the tour guide was very pleasant, which made the experience great. I did see a sea snake. I definitely want to make another opportunity to visit Miyako Island.
かなり奥の方まで泳いでいきましたが残念ながらカメは見れませんでした。
しかし、宮古島のきれいな海はすごく良くてガイドの方の案内も好感が持てて大変良かったです。
ウミヘビは見れました。また機会を作って是非宮古島にはいきたいと思います。
Thank you very much for participating in the tour.
We sincerely apologize for not being able to show you the sea turtles on this tour.
We will work hard as a team to make the tour more enjoyable and to ensure you can see sea turtles in the future.
If there is another opportunity, please allow us to give you a chance to experience the sea turtle tour again!
この度はツアーへの参加誠にありがとうございました。
今回のツアーでウミガメをお見せできなくて申し訳ございません。
これからより楽しくウミガメが見れるツアーにしていけるよう
スタッフ一同頑張っていきますので
また機会がありましたらウミガメのツアーに
リベンジさせてください!
The clear sea felt like a canoe floating in the air, and I will challenge myself to stand-up paddleboarding next time. During snorkeling, I was able to see rockfish and sea snakes. The last waterfall pool was a bit cold, but it felt amazing!
カヌーが宙に浮いてるような澄んだ海、今度はサップに挑戦します。
シュノーケリングは、カサゴやウミヘビも見ることができました。
最後の滝壺もちょっと冷たかったけど、チョ〜気持ちいい
The weather was great, and I was excited to participate. The sea was beautiful, and according to the instructor, the visibility was fairly good, so I enjoyed snorkeling to some extent. We were divided into groups by several instructors, but despite being told there would be a fish guide, there wasn't much explanation, and unless everyone was gathered together, it was hard to understand what was being explained. Additionally, there was a service where the instructor would take photos and upload them, but the number of photos taken varied by instructor. Our assigned instructor didn't take many photos, and we only recognized ourselves in just two pictures. It was a bit disappointing to receive such varying levels of service for the same price.
天候に恵まれ、わくわくして参加しました。海はきれいだし、透明度もインストラクターによると、まあまあの状態とのことで、シュノーケルはそれなりに楽しめました。数名のインストラクターごとにグループわけされたのですが、お魚ガイド付きというわりにはあまり説明はなく、全員集まった状態で説明してもらわないと、説明していることもわからなかったりしました。また、インストラクターが写真を撮ってアップロードしてくれるサービスがあったのですが、それもインストラクターによって撮ってくれる写真の枚数はまちまち。私たちの担当者はあまり写真を撮ってくれておらず、自分たちだと認識できた写真はわずか2枚だけでした。同じ料金でまちまちの対応はちょっとがっかりでした。
Dear Pikazuu,
Thank you very much for participating in our half-day snorkeling tour the other day. I'm glad to hear that the weather was favorable that day (*^▽^*).
We appreciate your valuable feedback regarding the fish guide and the photo service. We will consider how to improve the introduction of fish both on the boat and at the surface to ensure you are satisfied with the service provided by our fish guide. Regarding the photo service, we will work on staff training so that any staff member can provide the same level of service.
We take your comments seriously and will strive to provide better service in the future. We hope you will come back to enjoy the waters of Kerama again. All of our staff are looking forward to welcoming you.
Marine House Seasar Naha, Hirobayashi Soe
ぴかずぅ様
先日は当店の半日シュノーケリングツアーにご参加していただき誠にありがとうございます。
当日は天候に恵まれたとのことでよかったです(*^▽^*)
お魚ガイドの件、写真サービスの件とこの度は貴重なご意見ありがとうございます。
お魚ガイドとしてのサービスに満足いただけるよう、船上、水面ともに魚の紹介の仕方など今後検討させていただきたいと思います。
写真サービスに関してはどのスタッフが担当しても同じサービスを提供できるよう、スタッフ教育に励んでいきたいと思います。
ぴかずぅ様のご指摘を真摯に受け止め、今後より良いサービスができるようにスタッフ一同努めさせていただきます。
是非ともまた慶良間の海に遊びにきていただけたらと思います。
スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
The morning SUP was blessed with good weather and calm winds, allowing us to enjoy a relaxing time on the beautiful Kabira Bay.
We had been warned the day before that we might not be able to go to the Blue Cave in the afternoon, so we were prepared for that. However, since the waterfall was also included, we couldn't go due to high waves on the day itself. We decided to go for an alternative snorkeling trip, but it was in a somewhat murky area near the city with fewer fish, which didn't seem comparable.
People in the afternoon were paying around 8,000 yen, so I was quite disappointed to realize that this was the alternative.
The staff were kind and did their best, but there were many things they didn't seem to know the answers to when I asked questions. Also, there were a lot of photo opportunities, and we often had to wait for other groups to finish taking their pictures.
Since it was our return day and we had checked out, I had mentioned that we couldn't take a shower at the hotel we were staying at. It seemed like the shower spot was for those who had gone to the waterfall, and I was wondering what to do. However, we were guided to the paid shower at Hotel Kukuru, which was the only hotel in the city that accepted us. It would have been really tough without Hotel Kukuru. I was saved by the kind response of the hotel staff.
If we could have gone to the Blue Cave and the waterfall, it might have been different, but knowing we couldn't go, I wouldn't recommend the alternative snorkeling.
午前中のSUPは天気にも恵まれて、風も穏やかで
ものすごくキレイな川平湾でのんびりSUPができました^_^
午後からの青の洞窟は前の日から行けないかもしれないと言われていて覚悟はしていたのですが、滝つぼもセットなので行けないようで、当日波が高くいけませんでした。
代替のシュノーケリングに行くことにしたのですが、同等とは思えない市街地近くのやや濁ったサカナも少なめのところでした。
午後からの人が8000円くらい払っていたので、その値段でここか。とかなりガッカリでした。
スタッフの方は優しくて、頑張っていましたが、何が質問してもわからないことが多かったです。
あと、何かと写真撮る時間が多かった。
他のグループの写真撮り待ちが多かったです。
帰国日で、チェックアウトしていたので、泊まっていたホテルでシャワーはできないと伝えていましたが、シャワースポットは滝つぼに行っていた場合のようで、どうしようかと思っていましたが、
市街地で唯一受け入れてるホテルククルの有料シャワーまで案内してもらいました。
ホテルククルがなかったらほんと辛かった。
ホテルスタッフの優しい対応に救われました。
青の洞窟と滝つぼ行けたら違ったかも知れませんが、行けないとわかったら、代替のシュノーケリングはおすすめしません。
Thank you very much for participating in the tour with Ishigaki Island ADVENTURE PiPi.
We inform our customers that if the sea conditions do not meet safety standards, we will change to an alternative field the day before. We sincerely appreciate your understanding on the day of the tour.
We apologize for not being able to conduct a tour that met your expectations and are very disappointed that we could not guide you in waters with the expected clarity and abundance of marine life. We will reconsider the alternative field and pricing.
Regarding the shower spot, we apologize for any confusion caused by our description that may have led you to perceive the waterfall plan as a shower spot. We will ensure to provide thorough information about locations where paid showers are available when we contact you with details the day before.
We also apologize for our staff's lack of knowledge, which prevented them from answering your questions. We will take your feedback seriously and strive to improve our staff training.
Despite these circumstances, we remain committed to providing tours that maximize customer satisfaction under any conditions. Your feedback will be utilized to enhance the quality and service of our future tours.
Thank you once again for your valuable feedback. We hope you will visit the Blue Cave of Ishigaki Island again someday. We would be delighted to accompany you again on that occasion.
Ishigaki Island ADVENTURE PiPi
この度は石垣島 ADVENTURE PiPiのツアーにご参加頂き、誠にありがとうございました。
弊社では海況が安全基準を満たさない場合、前日に代替フィールドに変更させて頂く旨をお伝えさせて頂いております。当日はご理解を頂き、心より感謝を申し上げます。
なおち様のご期待に沿うツアーを催行できなかったことをお詫び申し上げますとともに、ご期待通りの海の透明度や生物の多さの中をご案内することができず大変残念に思っております。
代替フィールドと料金設定につきましては、改めて検討をさせて頂きます。
シャワースポットに関しましては、滝つぼのプランはあくまで滝つぼでの水遊びを楽しんで頂くためのプランであり、シャワースポットと認識してしまう表記やご案内をしてしまった事、申し訳ございませんでした。
前日に詳細のご連絡を差し上げる際、有料シャワーをご利用頂ける場所等のご案内も徹底するよう検討させて頂きます。
またスタッフの対応に関しては、スタッフの知識不足によりお客様のご質問にお答えする事が出来ずに申し訳ございませんでした。お客様のご意見を真摯に受けとめ、社員教育に努めさせて頂きます。
以上のような事情はございますが、どのようなコンディションでもお客様に最大限にご満足頂けるようなツアーを行うことを心掛けて参ることに変わりはございません。
今回のなおち様のお声は、今後のツアーのクオリティ・サービスの向上に活かしてまいります。
この度は貴重なご意見を賜り、誠にありがとうございました。またいつか、石垣島の青の洞窟へ遊びにいらしてください。その際は、またお供させて頂けましたら幸いでございます。
石垣島 ADVENTURE PiPi
I made a reservation for a three-generation family from ages 6 to 70! I was worried about how things would turn out due to the typhoon, but I was very happy with the kind response, such as changing the course to a safe river and rescheduling the snorkeling for the next day.
The canoeing and SUP in the mangrove river, even with light rain, created a mystical atmosphere and was really great. Everyone in the family had a wonderful time.
For snorkeling, the instructor was with the small children. They were very gentle, which allowed the kids to swim with peace of mind.
I was also very satisfied with the many photos taken!
6歳から70歳の3世代ファミリーで予約しました!
台風の影響でどうなるか心配でしたが、コースを安全な川に変更してくださったり、シュノーケルだけ翌日へ振替をしてくださったり、親切な対応をしていただけてとても嬉しかったです。
小雨が降る中でやったマングローブの川でのカヌーとSUPは、神秘的な雰囲気が出てとてもよかったです。家族全員が楽しく過ごせました。
シュノーケルは、小さい子どもにインストラクターの方がついてくださりました。優しく対応してくださったので、子どもたちも安心して泳ぐことができました。
たくさん写真も撮っていただけて大満足です!
We traveled by boat for quite a long time. Unfortunately, we couldn't go to Chibishi due to the waves. However, we were able to enjoy snorkeling for a considerable amount of time, and although there weren't as many fish as I expected, my son was satisfied. He got to ride on a jet ski and play with water guns on the boat, and the staff were kind and played with us as well. He seemed to really enjoy jumping into the sea from the slide, as he did it multiple times. We returned home completely exhausted, but it became a wonderful memory.
船でかなり長い時間行きます。チービシには、波の関係で行けませんでした。でも、シュノーケリングで結構長いこと遊べたし、魚は思ったよりいませんでしたが、息子は満足してました。ジェットに乗せてもらったり、船の上で水鉄砲であそんだり、スタッフも優しくて一緒に遊んでくれてました。滑り台で海に落ちるのが気に入ったらしく何回も飛び込んでました。
帰りは疲れ切って帰りましたがとてもいい思い出になりました
Thank you very much for participating in our half-day snorkeling tour the other day.
We appreciate your understanding regarding the change of points due to sea conditions. We are glad that you were able to enjoy not only snorkeling but also jet skiing, water guns, and the slide to your heart's content.
We are truly happy to have been able to help create memories for you during the summer of 2019. Please do come back and visit us again. Our full-day course visits three points in Kerama, each offering different ocean views, and we highly recommend it.
We look forward to welcoming you back, Nina.
Marine House Seasa Naha, Soei Hirabayashi
先日は当店の半日シュノーケリングツアーにご参加していただき誠にありがとうございます。
海のコンディションの影響でポイント変更になったことご理解いただきありがとうございます。
その中でも、シュノーケリングだけではなくジェット、水鉄砲、滑り台と思う存分遊んで楽しんでいただけ良かったです(^_-)-☆
私どもも2019年の夏の思い出作りのお手伝いができとても嬉しい限りです☆彡
是非ともまた遊びにいらしてください。
1日コースはケラマのポイントを3か所めぐりそのポイントごとに海の景色も違いおススメです(*^▽^*)
ニーナ様のご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
I participated on the last day before returning on an afternoon flight, and I had a great time in the morning. The staff were all very kind. Thank you for allowing me to use the shower.
最終日で午後の飛行機で帰る予定での参加でしたが、午前中、十分楽しめました。スタッフの皆さんも親切です。シャワーも利用させていただきありがとうございました。
We received notice the day before that the activities at Kabira Bay and the Blue Cave were canceled due to Typhoon No. 19.
Instead, we were offered canoeing in the mangroves of Ishigaki Island and snorkeling at a different location, and it was very disappointing to accept that suggestion.
However, on the day of the activities, the instructors were truly kind, attentive, and considerate, and we were able to enjoy the alternative plan, for which we are very grateful.
Regarding the transportation, they arrived on time, which was a bit moving. (In overseas activities, they usually arrive late, which can be frustrating.)
Although it was unfortunate about Kabira Bay and the Blue Cave, it was good to have a reason to come back to Ishigaki Island next time.
I would like to request Instructor Kubo again for the next time!
台風19号の影響で前日に川平湾と青の洞窟がキャンセルとの連絡が前日に入りました。
変わりに石垣島にある川のマングローブでカヌーと、青の洞窟以外でのシュノーケリングの提案があり、非常に残念な思いでその提案を受け入れることになりました。
しかしながら、当日はインストラクターの方々が本当に親切丁寧で優しいのと、気配りが出来ており、代替え案でも十分楽しむ事が出来て本当に感謝です。
送迎に関しても時間通りに来て頂いて、少し感動しました。
(海外のアクティビティだと、絶対遅刻してイライラするので。)
川平湾と青の洞窟は残念でしたが、次回また石垣島に来る理由ができて良かったです。
次回のインストラクターもクボさんを指名したいです!
Due to the typhoon, we had to change our plans to go kayaking in the mangroves of Miyaragawa. I had done sea kayaking a few times before, but this was my first time kayaking on a river, and it was a bit challenging due to the current. Since it was after the typhoon, there was still some rain, and we occasionally got caught in heavy downpours, but that added to the fun! We were able to see various plants, animals, and insects, and the guide explained everything to us, which was educational as well! Next time, I want to participate in a different season and weather!
台風の影響で急遽、宮良川のマングローブカヤックに変更になりました。
今までシーカヤックは何度かしたことがありましたが、川でのカヤックは初めてで、流れがあるので少し大変でした。
台風が過ぎた後だったので、雨が残っていて時々ざーっと降られたりもしましたが、それも含めて楽しかったです!
色々な植物や動物、昆虫も見れて、ガイドのお兄さんに説明してもらえたので、勉強にもなりました!
次回は違う季節、違う天候で参加したいです!
It was very friendly and fun! They responded quickly and explained everything clearly! We couldn't go to the Blue Grotto due to the weather, but they made various suggestions, and I was really satisfied! I even got to see a stingray! I will definitely go again!
とてもフレンドリーで楽しかったです(^ ^)
急な対応もしていただきわかりやすく説明してもらいました!
天候で青の洞窟には行けなかったけどいろいろ提案していただきすごい満足です(^○^) エイも見れました!
また行きます!!
I imagined that after being taught how to paddle, we would have the freedom to explore beautiful spots in the ocean, but it wasn't like that.
Anyway, the weather was bad, so if it had been better, I might have felt more moved and thought it was amazing.
If you want to take photos with your own camera or phone, you'll need a waterproof cover that you can hang around your neck.
It's difficult to take pictures while paddling, and there's a high chance of dropping your belongings in the water, so many people didn't bring their personal items.
On the plus side, the guide took a lot of photos for us.
漕ぎ方を教えてもらって後は自由って感じで、海がきれいなポイントとかがあって連れてってくれるみたいなのを勝手に想像していたのでそういうのではなかったです。
とにかく天候が悪かったので、そうでなければもっと感動してすごいって思えたのかもしれません。
写真を自分のカメラや携帯で撮りたい場合は首などに引っ掛けられる防水のカバーなどが必要です。
自分で漕ぎながら写真を撮るのは難しいし海に落とす可能性高いので私物は持って来なかった人が多かったです。
その分ガイドさんがたくさん撮ってくれます。
Thank you very much for participating in the tour with Ishigaki Island ADVENTURE PiPi.
On the day of the tour, despite the unfortunate weather, our guide was dedicated to providing a tour that would fully satisfy our customers. However, we are very sorry that we could not meet your expectations. We apologize for not being able to align with your hopes.
The weather on the island can change quickly, so we guide our guests to the best points that match the weather and sea conditions of the day. Even in the same sea, the visibility and the number of fish can vary from day to day. The entire Yaeyama Islands are famous for their attractive coral reefs. On sunny days, the visibility is high, and it is such a beautiful and enjoyable place that even our staff, who go to the sea every day, never get bored. We hope you will visit us again if you have the opportunity, and we would be happy to accompany you once more.
Regarding the photos, we offer a free service to capture wonderful memories of your trip to Ishigaki. Our guide takes many photos, and we provide all of them to you free of charge.
We will hold your luggage here. However, we cannot guarantee it in case it gets dropped or lost, so for safety reasons, we recommend not bringing it to the site.
Your feedback will be utilized to improve our tour quality and services in the future. Our staff will strive to provide tours that satisfy our customers in any condition, "for all the fun." Thank you for your valuable feedback.
Ishigaki Island ADVENTURE PiPi
この度は石垣島 ADVENTURE PiPiのツアーにご参加いただき、誠にありがとうございました。
当日はあいにくのお天気の中、担当ガイドもお客様に心からご満足いただけるツアーを努めておりましたが、お客様の想像されていたツアーに至らず、大変残念に思っております。さところ様のご期待に沿うことができなかったこと、お詫び申し上げます。
島のお天気は変わりやすいので、当日の天候と海況に合った最適なコンディションのポイントへご案内しております。同じ海でも日によって透明度や魚の多さも違います。八重山諸島全体が魅力的なサンゴ礁で有名なスポットです。お天気が良い日は透明度が高く、毎日海に行っているスタッフも飽きない程綺麗で楽しい場所ですので、また機会があればぜひ遊びにいらして下さい。その際はまた、お供させていただけますと幸いでございます。
写真に関しましては、石垣旅行の素晴らしい思い出のひとつとして、弊社で無料サービスを行なっております。ガイドがたくさん撮影させていただき、それらすべて無料でお渡ししております。
お客様のお荷物はこちらでお預かり致します。万が一、落とされたり無くしてしまった場合にこちらでは保証しかねますので、安全のため現場には持っていかないことをお勧めしております。
今回のさところ様のお声は、今後のツアークオリティ・サービスの向上に活かしてまいります。
「すべての楽しかったのために」どのようなコンディションでもお客様にご満足いただけるツアーをご提供できますよう、スタッフ一同心掛けて参ります。
この度は貴重なご意見ありがとうございました。
石垣島 ADVENTURE PiPi
We participated with three adults who had almost no experience with snorkeling and two children. The sea and fish in Okinawa were beautiful, and we had a very enjoyable time. We were especially grateful for the care taken towards the children. We definitely want to use this service again.
シュノーケルほぼ未体験の大人3人と子供2人で参加させて頂きました。沖縄の海と魚が綺麗で、非常に楽しく過ごすことが出来ました。特に子供に非常に気を使ってもらえたのが有難かったです。また是非利用させて頂きたいと思います。
Hello, this is Summer Resort Okinawa!
We are glad to hear that you enjoyed the ocean and snorkeling in Okinawa (*^^*)
Please feel free to use our services again when you visit Okinawa.
こんにちは、サマーリゾート沖縄です!
沖縄の海とシュノーケルをお楽しみ頂けたようで幸いです(*^^*)
また沖縄にお越しの際も、ぜひご利用くださいませ。
There were people experiencing snorkeling for the first time, and the instructor, Mr. Kato, was very kind, thorough, and fun in his guidance, making for a truly wonderful time. The weather was also great, which made it an unforgettable experience. There was a service to take photos and upload them, which created really nice memories. We traveled by boat, and that was great too. You can enjoy beautiful fish even while snorkeling. I highly recommend it!
シュノーケリング初体験の人もいたのですが、インストラクターの加藤さんという方が、とても親切丁寧、しかも楽しく指導してくださって、本当に素晴らしい時間を過ごしました。
お天気も良くて、恵まれましたが、忘れられない体験となりました。
写真を撮ってアップロードしてくれるサービスもあり、本当にいい思い出になりました。
船で行くのですが、それがまたよかった
シュノーケリングでも十分美しい魚たちを楽しめます。
お勧めです!!
Dear Harunoka,
Thank you very much for participating in our half-day snorkeling tour the other day. We were glad that the weather and sea conditions were good that day ( ^)o(^ )
"We truly had a wonderful time." Thank you for such kind words. It gives us great motivation (^^)/ Although it was a short half-day, we are happy to hear you enjoyed it ☆彡
Our full-day course visits three different points, each offering unique highlights and underwater scenery, so we highly recommend it! Please do come back to enjoy the waters of Kerama again. All of our staff are looking forward to your next visit.
Marine House Seasar Naha, Soe Hirabayashi
春の香様
先日は当店の半日シュノーケリングツアーにご参加していただき誠にありがとうございます。
当日はお天気も海のコンディションもよくてよかったです( ^)o(^ )
「本当に素晴らしい時間を過ごしました。」←こんな嬉しいお言葉ありがとうございます。活力になります(^^)/
半日という短い時間でしたが楽しんでいただけて良かったです☆彡
1日のコースはポイントを3か所めぐり、そのポイントごとで見どころや水中の景色も違うためおススメです!
是非ともまた慶良間の海に遊びにいらしてください。
春の香様のご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総恵
I participated alone. Since my hotel was not included in the shuttle service, I rented a car to the shop, anticipating morning traffic. I parked in a free space at a nearby port.
On the way, the sea conditions were good, and I arrived at Chibishi without getting seasick. The abundant coral was soothing. I thought the half-day course might be too short, but I was able to enjoy it thoroughly.
ひとりで参加しました。送迎対象外のホテル宿泊でしたので、朝の渋滞を見込んでレンタカーでショップまで。近くの港のフリースペースに駐車しました。
道中、海のコンディションも良く船酔いせずにチービシへ到着。もりもりのサンゴに癒されました。半日コースは短いかな?と思っていましたが、十分満喫できました。
Dear Solo Traveler,
Thank you very much for participating in our half-day snorkeling tour the other day.
The ocean views and coral are truly healing just to look at, aren't they? I hope you were able to refresh yourself even in just half a day! The waters of Kerama, known as "Kerama Blue," are incredibly clear and transparent, and the colorful fish make it a sight that never gets boring ( ^)o(^ ).
Our full-day course moves to three different points, so the ocean scenery varies depending on the location, which is one of the joys of the experience, and I highly recommend it! Please come back to enjoy the healing waters of Kerama again. All of our staff are looking forward to your next visit.
Marine House Seasar Naha, Hirobayashi Sōkei
ひとりで様
先日は当店の半日シュノーケリングツアーにご参加していただき誠にありがとうございます。
本当に海の景色、サンゴはみているだけで癒されんすよね~。。。
半日でもリフレッシュできたのではないでしょうか?!
慶良間の海は通称ケラマブルーといわれるほど透明度も高く、透き通っていて魚もカラフルでみていて飽きないですよね( ^)o(^ )
1日コースはポイントを3か所移動するのでそのポイントによっても海の景色が違い、それも楽しみの一つなのでおススメです!
是非ともまた癒されに慶良間の海に遊びにいらしてください。
ひとりで様のご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総恵
The entire event was well planned & organised, no doubt they are professionals. The boat ride, snorkeling, scuba diving & 'SUICAWARI', we enjoyed every moment to the fullest.
Only suggestion would be to provide for a vegetarian or a vegan lunch option.
Would definitely like do it again.
Thank you for the memorable experience.
Thank you very much for giving us so warm evaluation and suggestions.
We are now currently offering lunches for vegetarians.
and look forward to seeing you again and enjoing the charm of the sea again with you
It was a wonderful tour blessed with the best weather! During the island snorkeling with the banana boat, I was able to see a lot of fish, and the guides were very kind! I was extremely satisfied with the Kerama Blue. It was a memorable day!
最高の天気に恵まれ素晴らしいツアーでした❗バナナボートでの離島シュノーケリングではたくさんのお魚を見ることができ、ガイドの方々もとっても親切でした❗ケラマブルーに大満足。思い出に残る一日でした❗
Dear Papa-san,
Thank you very much for participating in our tour. We also sincerely appreciate your posting of your experience.
I hope the weather was favorable on the day of your visit, allowing you to fully enjoy Tokashiki Island. Thank you for sharing such wonderful photos! The Kerama Blue is beautiful! I'm glad to hear that you enjoyed the snorkeling tour as well.
If you have the opportunity, please do come and visit Okinawa again! Thank you once again.
Sincerely,
Cerulean Blue Staff
パパさん様
この度は、弊社ツアーへご参加頂き誠にありがとうございました。
また、体験談の投稿も誠にありがとうございます。
当日はお天気に恵まれ渡嘉敷島を満喫頂けたんじゃないでしょうか。
とても素敵なお写真まで誠にありがとうございます!
ケラマブルーが綺麗ですね!
シュノーケリングツアーへもご参加頂き、お楽しみ頂けたようで何よりです。
また、機会がございましたら是非沖縄へ遊びにいらしてください!
この度は、誠にありがとうございました。
セルリアンブルー スタッフ一同
Thank you to the instructor who was kind to my free-spirited 5-year-old and the 5-year-old who didn't take to snorkeling, resembling Narumiya! Taking the boat was indeed easy. I was told that the early morning snorkeling is recommended, but even on the 10 AM tour, the Blue Cave was beautiful. The shower after returning was also comfortable. The photos taken for us became great memories.
自由気ままな5歳児にも、シュノーケルが合わなかった5歳児にも優しく接してくれた′成宮′似のインストラクターさんありがとう!
やはりボートで行くのは楽チンです。朝一のシュノーケリングがオススメとの事ですが10時集合コースでも青の洞窟は綺麗でした。戻ってからのシャワーも快適です。撮って貰った写真も良い思い出になりました。
Dear Dr. Evazan,
Thank you very much for your wonderful review and for participating in the tour!
It was great to have two families join us!
The weather was nice on the day of your tour, and the Blue Cave was beautiful! The children were also captivated by the fish!
When you come back to Okinawa, we hope you all join us for many more tours, and we can have fun together again!
We look forward to your next visit!
Adventure Island, Nakai
Dr.Evazan 様
この度は大変嬉しい口コミとツアーのご参加ありがとうございます!
二家族でのご参加でしたね!
ツアーにご参加された日は天気も良くて青の洞窟もキレかったですね!
お子さんも夢中になって魚を見ていましたね!
また、沖縄来たときは皆さんで他にもたくさんのツアーにご参加していただいて
また、一緒に遊びに行きましょう!
またのご来店をお待ちしております!
冒険島 ナカイ
There are several instructors available, so they can pay attention to each individual customer. Beginners can participate with peace of mind.
When it comes to underwater photography, you can communicate your timing preferences to the assigned instructor in advance, allowing for flexible adjustments.
This time, due to the impact of the typhoon, the one-day plan was shortened to half a day. The snorkeling points were also changed from three to two, and the time spent at each point was reduced. However, there was no specific refund policy for snorkeling. I think it would be good to acknowledge this in advance before participating.
何人かのインストラクターがついてくださるので、ひとりひとりの客に目が行き届いています。初心者でも安心して参加できます。
水中撮影の際に、タイミングなどを事前に担当インストラクターに希望することで臨機応変に対応して頂けます。
今回は台風の影響で1日かけるプランが半日となりました。シュノーケリングポイントも3から2に変更のうえ、各ポイントの滞在時間も短くなりました。ですがシュノーケリングの場合一部返金などの対応は特にありませんでした。ここを事前に了承してからご参加されると良いと思います。
Dear Rukuru,
Thank you very much for participating in our one-day snorkeling tour the other day. As you mentioned, if you have any specific locations for photography that you would like, please let the instructor on the day know, and we will do our best to accommodate your requests.
We sincerely appreciate your understanding regarding the limitations on points and time due to the typhoon's impact.
The waters around Kerama are very clear and beautiful, aren't they? I'm glad you were able to encounter sea turtles!
We hope you will come back to enjoy the waters of Kerama again. All of our staff are looking forward to your next visit.
Marine House Seasar Naha, Hirobayashi Sōkei
るーくる様
先日は当店の1日シュノーケリングツアーにご参加していただき誠にありがとうございます。
るーくる様のおっしゃるようにご希望の撮影場所などありましたら当日の担当インストラクターにお伝えいただけたら可能な限り対応させて頂きますのでご要望お待ちしております。
台風の影響もありポイント、時間の制限のある中ご理解していただき誠にありがとうございます。
慶良間の海は透明度も高く、透き通っているのでと――――っても綺麗ですよね☆
ウミガメにも出会えてよかったですね( ^)o(^ )
是非ともまた慶良間の海に遊びにいらしてください。
るーくる様のご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総恵
The instructor was amazing!! They were so friendly, and even though I was anxious about not being able to swim, I felt safe and had a great time! I was able to swim on my own and see the beautiful scenery with my own eyes, and not only that, I got to feed the fish and enjoy so many fun activities in the ocean! I was really happy to have so many beautiful photos taken!
インストラクターさん最高すぎる!!
親しみやすくて、泳げなくて不安だった私でも安心して楽しむことが出来ました!
自分で泳いでいって、自分の目で最高な景色を見せてもらえましたし、それだけでなく魚に餌やれたりと海での楽しみをたくさん満喫させていただきました!
すごく綺麗な写真をたくさんたくさん撮って頂いて大変嬉しかったです!
Dear Mirukutei,
Thank you very much for your wonderful review! I’m Mayu, the tour guide on the day of your visit. I also had a fantastic time on the tour thanks to all of you! The ocean was beautiful and it was the best experience! It must be because of your good deeds in everyday life, right? (^^)
Please be sure to come back and visit us again! I’ll be waiting for you!
Thank you!
みるくていー 様
大変嬉しい口コミ投稿ありがとうございます!当日ツアー担当させて頂きましたマユです!
自分も皆さんのおかげでとても楽しくツアーする事が出来ました!海も綺麗で最高でしたね!きっと皆さんの日頃の行いが良いからでしょうね(^^)
また必ず遊びに来て下さいね!待ってますよ~!
ありがとうございました!
We had an amazing time! The staff were very friendly and kind, the boat was obviously well taken care of. For everything that’s included and the location you can’t beat the price!
Thank you for having taken your time to provide us with your valuable feedback, look forward to seeing you again !
I participated in a tour with RIZE Ishigaki Island! On the day of the tour, we encountered a brief rain shower, but the captain monitored the movement of the rain clouds and found great spots for us. Thanks to that, we were able to see Nemo (clownfish), and it was an incredibly satisfying snorkeling tour! There was also a shuttle service to the hotel, which made it easy to enjoy the experience without worries.
One piece of advice for those who will be going is that managing your health is important! Make sure to eat properly (about 70% full). I arrived in Ishigaki via an early morning flight from Okinawa, and due to timing issues, I participated in the snorkeling tour without eating much. I thought it would be better than overeating, but it turned out not to be the case. Meals can often be off-schedule while traveling, but I felt it was crucial to eat well before a sea tour.
RIZE石垣島さんのツアーに参加しました!
当日少しスコールにあいましたが船長さんが雨雲の動きをみていいスポットを探してくださいました。おかげでニモ(カクレクマノミ)も見れたしすごく満足なシュノーケリングツアーでした!ホテルまで送迎もあり、安心して楽しめました。ひとつこれから行かれる方にアドバイスとすれば、体調管理は大事です!食事はちゃんとしておくこと(腹7分程度に)私は朝一の飛行機で沖縄から経由して石垣着だったんですが、タイミングがずれたりで食事をあまりしないでシュノーケリングツアーに参加してしまいました。食べ過ぎよりいいかと思いましたが、ダメでした。旅行でいつもと違う感じで食事もズレがちですが、海のツアー前は大事だと感じました。
We had an amazing time doing snorkeling through Kerama Islands.
During the 3 immersions we did we saw different species as turtles and even sharks!
Our instructors/guides, specially Nolan were very kind and friendly.
Recommended 100%!
Thank you for having taken your time to provide us with your valuable feedback,
We will pass your message to the coach, your words are the driving force of our work!
I participated in a half-day tour from Naha that included snorkeling in the Kerama Islands and two marine sports. I was simply amazed by the stunning blue of the sea! The contrast with the surrounding uninhabited islands with white sand created a wonderfully extraordinary view that was very soothing. The clear waters allowed me to enjoy a variety of colorful fish and corals while snorkeling. It was my first trip to Okinawa, and choosing this tour instead of just going to the beach was definitely the right decision. The staff were full of spirit and really enhanced the tour experience. The shuttle service to the hotel was also a nice touch. I’m looking forward to joining a full-day tour next time.
慶良間シュノーケリング+マリンスポーツ2品、那覇発半日ツアーに参加。慶良間諸島の海、圧巻の青さにただ感動!周辺の白砂の無人島とのコントラストが素晴らしい非日常的な景色に癒されます。透明度の高い海では色とりどりの魚やサンゴがシュノーケリングでも充分楽しめました。初の沖縄旅行でしたがビーチではなくこのツアーにして大正解でした。スタッフの方達もサービス精神に溢れツアーを盛り上げてくれました。ホテルまでの送迎も嬉しいサービスです。次回は1日ツアーに参加したいと思っています。
Dear Awamorina Kerama Ski,
Thank you very much for participating in our half-day course the other day.
The sea of Kerama is truly beautiful! The clarity is high, and the colorful fish are endlessly fascinating to watch!
Of course, the underwater world seen while snorkeling is stunning, but the view from the boat is also very soothing.
I'm glad you enjoyed your time, even in the short half-day!
The full-day course visits three different points, each with its own unique underwater scenery, which is also a lot of fun! We hope you will come back to enjoy the sea of Kerama again.
We look forward to your participation, Awamorina Kerama Ski.
Marine House Seasar Naha, Hirobayashi Motoharu
アワモリーナケラマスキー様
先日は当店の半日コースにご参加していただき誠にありがとうございます。
慶良間の海はほ―――んとうに綺麗ですよね☆
透明度も高く、色とりどりの魚たちも見ていて飽きない!
もちろんシュノーケリングでみる水中世界も綺麗ですが、船の上からの景色にも癒されますよね( ^)o(^ )
半日という短い時間の中、楽しんでいただけて良かったです(^^♪
1日コースはポイントを3か所めぐり、そのポイントごとで水中の景色も違い、それも楽しいです!
是非ともまた慶良間の海に遊びにいらしてください。
アワモリーナケラマスキー様のご参加、スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総恵