Dear Obaba,

Thank you very much for participating in the bus tour organized by Jumbo Tours. We are delighted to hear that you enjoyed it! We sincerely appreciate your choice of the Hip-Hop Bus Tour for this trip.

As you mentioned, this course is a collection of popular sightseeing spots, making it our most popular course. We also thank you for your kind words about our tour guide.

Thank you for your valuable feedback and wonderful photos. We hope you will choose our bus tours again when you visit Okinawa next time. We look forward to welcoming you back to Okinawa.

"See you again♪"

Jumbo Tours Co., Ltd.
Hip-Hop Bus Team

Dear Mr./Ms. Tetsuhiko Un,

I sincerely apologize for the delayed response. Thank you very much for participating in our tour. Also, thank you for sharing your experience.

I am very pleased to hear that you enjoyed the performance of our guide. I will share your feedback with the guide who was in charge that day!

We look forward to your next visit. Thank you once again.

Cerulean Blue Staff

Dear Always Solo Traveler,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delayed response.

I’m glad to hear that you enjoyed your experience! We sincerely appreciate your choice of the Hip-Hop Bus Tour for this trip.

Reading your feedback brought us joy as well. It’s rare for people to travel all the way to the northernmost point, but your valuable experience at Oishi Forest and the special ozoni on New Year's Day is truly memorable! In addition to the course you participated in, we also have a course that explores the southern part of Okinawa, so please consider it.

Thank you for your valuable feedback. We look forward to welcoming you back to Okinawa again. "Mata mensore yo♪"

Jumbo Tours Co., Ltd.
Hip-Hop Bus Team

Dear MIKAK,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delayed response.

I’m glad to hear that you enjoyed it! We sincerely appreciate your choice of the Hip-Hop Bus Tour for your trip.

It was fortunate to have beautiful weather at the end of the year, and the sea at Kouri Island is stunning! It was relatively warm this New Year compared to previous years, so I hope it was comfortable for you.

Thank you for your valuable feedback and wonderful photos. We hope you will use our bus tours again when you visit Okinawa next time. We look forward to your next visit to Okinawa. "Mata mensoreyo♪"

Jumbo Tours Co., Ltd.
Hip-Hop Bus Team

Dear Hase-kun,

Thank you very much for choosing to participate in our bus tour among many options. We also appreciate your posting of your experience.

We will work together as a team to improve the tour, including the duration of the stay and other aspects, to provide an even better experience. We look forward to welcoming you again when you visit Okinawa.

Thank you once again for joining us. All of our staff sincerely await your next visit to Okinawa.

Sincerely,
The Cerulean Blue Staff

Dear Hase-kun,

Thank you very much for choosing to participate in our bus tour among the many options available. We also appreciate your posting of your experience.

We will work together as a team to improve the duration of the stay and other aspects of the tour to provide an even better experience. We look forward to welcoming you again when you visit Okinawa.

Thank you once again for joining us. All of our staff sincerely await your next visit to Okinawa.

Sincerely,
The Cerulean Blue Staff

Dear Okinawa Lover,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.

We often have many participants joining our bus tours alone. We are very pleased that you chose the Hip-Hop Bus Tour for your first visit to Okinawa. Among the four courses available, the A Course you participated in is the most popular, so I hope you were able to fully experience the charm of Okinawa. We also offer courses that explore the southern part of Okinawa, so please consider using our bus tours again on your next visit.

Thank you very much for your valuable feedback. We look forward to welcoming you back to Okinawa.

Jumbo Tours Co., Ltd.
Hip-Hop Bus Team

Dear Yuko Nakazaki,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.

As we have entered December and Christmas is approaching, Okinawa still retains some warmth, but the weather has been unstable. Although the weather was unfortunate on the day you joined us, I am delighted to hear that you enjoyed the tour. Thank you also for your kind words about our tour guide and bus driver! With many international guests, we will continue to strive to create enjoyable tours for everyone, so we appreciate your continued support.

Thank you for your valuable feedback. When you visit Okinawa again, please consider using our bus tours. We look forward to welcoming you back to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear M. Matsumoto,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.

The course you participated in is one of the most popular among the four options available. We are delighted to hear that you enjoyed it. Additionally, thank you for your kind words about our tour guide and bus driver! With many international guests, we will continue to strive to create enjoyable tours for everyone, and we appreciate your continued support.

Thank you for your valuable feedback. We hope you will consider using our bus tours again when you visit Okinawa next time. We look forward to welcoming you back.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Seesaa,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.

On our Hip-Hop Bus Tour, we often have many participants who join alone, just like you. The C course you participated in takes you to the northernmost point of Okinawa, which can be quite challenging to visit on your own. However, the views while walking around Cape Hedo and the Daichi Forest are truly breathtaking! We are delighted to hear that you enjoyed it even as a solo traveler.

Thank you for your valuable feedback. We hope you will consider joining our bus tours again on your next visit to Okinawa. We look forward to welcoming you back.

Jumbo Tours Co., Ltd.
Hip-Hop Bus Team

Dear Ktr,

Thank you very much for participating in the bus tour organized by Jumbo Tours.

The course you joined is the most popular among the four options available. We are delighted to hear that you were satisfied with the itinerary, which is packed with must-see spots that represent Okinawa. By the way, yesterday, November 1st, was the "Anniversary of the Okinawa Churaumi Aquarium"! We also feel that the Churaumi Aquarium, celebrating its 15th anniversary, is an attractive place to visit time and again.

In early October, the weather must have still been warm, right? The latter half of October saw two consecutive typhoons, so your timing was perfect! Now that November has arrived, Okinawa has become a bit chilly. We will continue to convey the charm of Okinawa and strive to assist our customers in having a comfortable trip, so please consider using our bus tours again when you visit Okinawa next time.

Thank you for your valuable feedback. We sincerely look forward to your next visit to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Yuko Wada,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.

The course you joined is one of our most popular among the four options available. We are delighted to hear that you enjoyed it. Also, thank you for your kind words about our tour guide! With many international guests, we will continue to strive to create enjoyable tours for everyone, so we appreciate your continued support.

Thank you for your valuable feedback. When you visit Okinawa again, we hope you will choose our bus tour once more. We look forward to welcoming you back.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear [Name],

Thank you very much for participating in the bus tour organized by Jumbo Tours.

Our bus tours have seen a rapid increase in usage by international customers in recent years. We have been considering how to create an enjoyable experience for both domestic and international guests. As a result, we have introduced audio guides; however, it seems that the lack of a more personal touch has led to a somewhat bureaucratic impression. Moving forward, we aim to enhance our guides' training to provide a more friendly service. Thank you for your valuable feedback.

Regarding lunch at the aquarium, we recognize that there are few dining options in the vast area of the Ocean Expo Memorial Park, and we are considering improvements in this regard. We will continue to review our customer service and strive for more flexible responses, so we would be grateful if you would consider our bus tours again on your next visit to Okinawa.

Thank you once again for your valuable feedback. We sincerely look forward to your next visit to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Rulala,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.

I deeply regret that our guide's service caused you discomfort during your valuable time. Your feedback has allowed us to confirm the actual situation on-site, which is a result of our lack of training and individual hospitality. As a company that aims to develop the travel and tourism industry, we have no excuses.

Moving forward, we will strive to reinforce the spirit of hospitality throughout our organization, including the points you raised. We hope that when you visit Okinawa again, we can assist you in your travels, and we would be grateful if you would consider us once more.

Thank you very much for your valuable feedback. We sincerely look forward to your next visit to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Daichan,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.

Regarding the all-you-can-eat experience at Nago Pineapple Park, have you visited this facility before? The facility has suspended pineapple tastings since last summer. Currently, they offer tastings of sweets made with pineapple and juice sampling. It feels a bit disappointing, especially since Okinawa boasts the highest domestic pineapple production.

Additionally, our bus tours have seen a rapid increase in customers from overseas in recent years. We strive to provide the best hospitality to ensure all customers enjoy their experience. In considering how to create a shared enjoyment for both domestic and international guests, we have implemented audio guides.

It seems you felt a bit unsatisfied with the guide's performance. We appreciate your feedback regarding the desire to hear directly from the guide. We will review the guide's content to ensure that even with the audio guide, there is time for the guide to provide additional explanations, allowing all guests to enjoy the experience.

Thank you very much for your valuable feedback. We sincerely look forward to your participation in our bus tour during your next visit to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Sun Protection Team,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.

I appreciate your kind words about our tour guide. We strive to ensure that all our guests, including those from overseas, have a wonderful experience.

Currently, while the Churaumi Aquarium is located within the Ocean Expo Memorial Park and has a vast area, there are unfortunately few dining options available. We believe it is our duty to improve this situation, which aligns with our spirit of hospitality.

Starting in January, it will be the flower season in Okinawa. Okinawa is beautiful at any time of the year, with stunning flowers and beautiful seas that reflect the changing seasons. We sincerely look forward to your participation in our bus tours when you visit Okinawa again.

~ We look forward to seeing you again ~

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Neko-sensei,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.

Many of our guests join the bus tours alone, so we are delighted to hear that you enjoyed your experience. The course you participated in is the only one that includes lunch, and the hotel buffet has received great reviews.

Regarding Daishi Forest Park, it is a popular spot, and we will take your valuable feedback into consideration for future tour planning.

Thank you again for your valuable input. We hope you will choose our bus tours again when you visit Okinawa next time. We look forward to welcoming you back.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear mturbo,

Thank you very much for participating in our bus tour. I sincerely apologize for the delay in responding to your message.

We truly appreciate your valuable feedback. We will take your comments seriously and strive to make improvements.

We recognize that the issues you experienced were due to a lack of hospitality from the guide and equipment malfunctions. As you pointed out, we will focus on training our guides, including route guidance. Additionally, we will address the audio guide by improving Wi-Fi capacity, speed adjustments, and maintenance levels.

Our entire staff is committed to making our bus tours satisfactory for our customers. We look forward to welcoming you back on your next visit to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear ykinlondon,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.

Although it takes just under two hours from Naha City to the northernmost point, Cape Hedo is home to memorials for the Okinawa War and the Okinawa Reversion Monument. It is a place to pray for peace, and Okinawa has an inseparable connection to World War II. I believe it is a wonderful place to reflect on peace while enjoying the scenery. We are delighted to hear that you were able to experience the charm of Okinawa. I can also imagine the enjoyable interactions between your wife and the other tour participants! Engaging with people is indeed one of the highlights of travel. We hope you will consider using our bus tours again on your next visit to Okinawa.

Thank you very much for your valuable feedback. We look forward to welcoming you back to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Penico,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.

We appreciate your participation with your sister. Our bus tours are highly recommended for customers like you who find it difficult to travel by car. We are delighted to hear that you were satisfied thanks to your mother's arrangements. I can easily imagine the joy on your sister's face!

Next time you visit Okinawa, how about bringing your mother along as well? We have three other courses available in addition to the one you participated in, so please consider them.

Thank you very much for your valuable feedback. We look forward to welcoming you back to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear Okawari,

Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in responding to your message.

For customers like you, who find it difficult to travel by rental car, our bus tours are designed to help you fully experience the charm of Okinawa and make your trip more fulfilling. With three women in your group, it must have been a lively journey! As you mentioned, the schedule felt a bit tight for a day, but there are many more attractions in Okinawa beyond the points you visited this time. We also offer courses that focus on the charms of the southern region, so we would be grateful if you consider us for your next visit to Okinawa.

If you have any questions or concerns during your use of our services, please feel free to contact us.

Thank you very much for your valuable feedback. We sincerely look forward to your next visit to Okinawa.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team

Dear [Recipient's Name],

Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.

I am delighted to hear that you enjoyed Okinawa along with our bus tour. I understand that you were concerned about the volume of voices on the bus, and I suspect you may have been with a group of customers or international guests. I apologize for our lack of consideration, especially as some customers may prefer a more relaxed atmosphere during travel time. Additionally, regarding the distance of the bus stop, we will reconsider this matter, taking into account transportation and convenience.

Thank you very much for your valuable feedback. We hope you will choose our bus tour again on your next visit to Okinawa. We look forward to welcoming you back.

Jumbo Tours Co., Ltd.
Hip Hop Bus Team