Reviewed by: snow
I was able to efficiently visit the tourist spots, and the guide's explanations were wonderful. I had a very satisfying day!
観光地に効率よく行くことができたことはもちろん、ガイドさんの説明が素晴らしく、大変満足のいく一日を過ごせました!
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/29 |
| Activity Date: | 2019/03/03 |
Reviewed by: 福岡の単身赴任者
This is my second time participating. The instructor was the same as last time, Mr. Osaka. The conversation was enjoyable, and I was the only one there, so I could talk without worrying about others. This time the weather was good, and unlike last time when the fish wouldn't come close without bait, this time many fish came close enough to reach without any bait. The Blue Cave was truly vibrant blue, and depending on the angle, it occasionally changed to a greenish color, which was very beautiful. I'm not very confident in my physical strength as I'm nearing my sixties, but with snorkeling, as long as I float, I can easily be taken to the "Blue Cave." I participated alone again this time and had many photos taken, but next time I definitely want to bring my wife along.
Thank you, Mr. Osaka, for your help.
今回で2回目の参加です。
インストラクター前回と同じ大坂さん。
会話も楽しく、しかも私一人の貸し切り状態で、周りに気兼ねなく話す事が出来ました。
今回は天候もよく、魚も前回は餌がないと近くに来てくれませんでしたが、今回は餌が無くても近くに手が届くくらいにたくさんの魚が寄って来てくれました。
青の洞窟も本当に青々していて、角度によっては時折緑がかった色に変わり大変奇麗でした。
体力に自信ない還暦近くの私ですが、シュノーケリングは浮いていれば「青の洞窟」まで連れて行ってもらえるので大変楽に参加できます。
今回も一人の参加で写真もたくさん撮っていただきましたが、次回こそ家内を連れて参加したいと思います。
大坂さん、お世話になりました。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/29 |
| Activity Date: | 2019/05/26 |
Reviewed by: あやば
I participated in a half-day tour on Wednesday morning, May 22, 2019. It was my first time snorkeling, and I was anxious, but I had a great time. I was scared because I couldn't remove the instructor's flotation device until the end, so I wasn't able to swim on my own, which was disappointing. Next time I go to Okinawa, I plan to challenge myself to swim independently! I was really happy to see many beautiful fish and coral reefs in Okinawa. After a break, we went to a spot for snorkeling where we could see turtles, but unfortunately, I didn't see any, maybe because of my bad luck. I hope to see turtles next time I visit Okinawa! I also thought it would have been nice to have a photo service for the fish we saw that day. I was pleased that there was a drink service during our break on the boat! Additionally, I truly appreciate the round-trip transportation to and from the hotel. Thank you very much! I would like to use this service again!
2019.05.22水曜日午前中半日ツアーに参加しました(^ ^)シュノーケリングが初めてで不安でしたが楽しめました(^.^)明日が付かないので怖くてインストラクターの浮き具を最後まで外せなくて自力で泳げなかったのが残念でした。次回また沖縄に行った際は自力で泳げるようにリベンジしようと思います!沖縄の綺麗な魚やサンゴ礁を沢山見れて嬉しかったです(^.^)休憩を挟み2回目のシュノーケリングの時に亀がいるスポットに行きましたが日頃の行いが悪いのか見れませんでした。また沖縄に行った時には亀が見れたらいいなと思います!
その日に見ることができたお魚の写真も写真サービスにあればよかったなと思います!船で休憩中に飲み物のサービスがあったのは嬉しかったです!また、ホテルまで往復の送迎もして下さり本当に感謝です!ありがとうございました(^ ^)また利用したいです!
Dear Ayaba,
Hello. This is Marine House Seasa Naha. Thank you for participating in our half-day snorkeling tour.
The waters of Okinawa are very clear, which can make some people feel scared if they can't touch the bottom. However, with a wetsuit, life jacket, and the floating devices provided by our staff, you won't sink. Next time, please relax and enjoy snorkeling! You'll have even more fun if you can swim on your own (*^_^*).
We hope you'll come back to enjoy the waters of Kerama again! All of our staff are looking forward to seeing you.
Marine House Seasa Naha, Tomoyo Namioka
あやば様
こんにちは。シーサー那覇店です。
このたびは、当店の半日スノーケリングツアーにご参加いただきましてありがとうございます。
沖縄の海は透明度が良いので、深く感じて足が付かないからこわいと感じる方もいらっしゃいますね。
ウエットスーツやライフジャケット、スタッフが持っている浮具などがあれば沈むことはありません。
次回はぜひ力をぬいてスノーケリングしてみてくださいね!自力で泳げるともっと楽しめますよ(*^_^*)
またケラマの海に遊びに来てくださいね!
スタッフ一同、お待ちしております。
マリンハウスシーサー那覇店 浪岡知世
| Rating: | |
|---|---|
| Packages: | シュノーケリング |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/25 |
| Activity Date: | 2019/05/22 |
Reviewed by: Wendy Phua
It was such a good water activity
There was slight rain but the activity continued
The shop Bokenjima is very neat and organized
Our guides were two lovely young ladies, very cheerful and took good care of us especially my husband. This was his first snorkel experience
He enjoyed fully and amazed by the fishes
We were guided to the cave and took many pictures
The Blue Cave is very popular attraction, it was very crowded
We saw many divers too, many I believe its their 1st time
These dive guides really good, each hand holding 1 to 3 divers
Anyway I can see that these are very easy dive sites, calm and relax
After the snorkel, we took a short boat ride, we walked back to the shop. There we have a nice shower, collected the CD
Very happy & satisfied with the guides and overall service
Highly recommend!
Tank you for your wondarful evaluation.
Dad was swimming well,too!!
Did you like the picture?
Please try diving next time!!
I`m glad I could be in charge of two people.
Please come visit Okinawa again!!
Thank you very much.
| Rating: | |
|---|---|
| Packages: | Standard Snorkeling Plan |
| Attended as: | Couples |
| Posted on: | 2019/05/22 |
| Activity Date: | 2019/05/20 |
Reviewed by: sima
The tour guide's guidance was excellent and kept us engaged during the travel time. Since the tickets for the aquarium and Ryukyu Village are included, considering the cost and time of renting a car, as well as the risks of driving, I think this is a very worthwhile tour. We were able to efficiently visit the main spots, from pineapples and watermelons to sea grapes and a souvenir shop with purple sweet potato tarts.
ツアーのガイドさんの案内が素晴らしく移動時間を飽きさせない。
水族館と琉球村のチケット込みなので、
レンタカーを借りる費用と時間、運転のリスクを勘案して考えると非常にお得なツアーだと思う。
パイナップルやスイカ、海ぶどうから紫いもタルトがある土産屋までメインスポットを効率よく回れる。
Dear Sima,
Thank you for participating in our bus tour. We also appreciate your review.
You can efficiently visit the main tourist spots in the northern region, and we believe many customers will enjoy it. Additionally, the performance of our guides has received very positive feedback. From your review, it seems they are even more popular than the tourist attractions themselves.
We have many other plans available, so we look forward to your use when you visit Okinawa.
Thank you once again for participating in our bus tour.
Sincerely,
The Staff at Cerulean Blue
sima様
この度は、弊社バスツアーへご参加いただきありがとうございます。
また、口コミのご投稿までありがとうございます。
北部のメイン観光地を、効率よく回ることができますので、たくさんのお客様がお楽しみいただけるかと思います。
またガイドのパフォーマンスは、とても好評いただいております。
お客様の口コミを拝見すると、観光地よりも人気があるように思います。。
他にも、弊社での取り扱いプランが多数ございますので、沖縄にお越しの際は
ご利用ぜひお待ちしております。
この度は、弊社バスツアーへご参加いただきまして、誠にありがとうございました。
セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/05/22 |
| Activity Date: | 2019/05/20 |
Reviewed by: まさやん
I had so much fun from morning until evening that there wasn't enough time.
It was a great tour.
I highly recommend it if you're going to the Churaumi Aquarium!
朝から夕方までみっちりと時間も足りないくらい楽しめました。
とても良いツアーでした。
美ら海水族館に行くならオススメです!
Dear Masayan,
Thank you for participating in our bus tour.
For customers looking to explore the northern region, we highly recommend this bus tour!
We also offer a wide range of other products, so please consider using our services when you visit Okinawa.
Thank you once again for joining our bus tour.
Sincerely,
The staff at Cerulean Blue
まさやん 様
この度は、弊社バスツアーへご参加いただきありがとうございます。
北部での観光をお探しのお客様には、ぜひこちらのバスツアーにご参加していただきたい
おすすめのツアーです♪
他にも、多数商品を取り扱っておりますので、沖縄にお越しの際は
ぜひご利用お待ちしております。
この度は、弊社バスツアーへご参加いただきまして、マコ地にありがとうございました。
セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】「サムズ」ステーキディナープラン |
| Attended as: | Friends |
| Posted on: | 2019/05/21 |
| Activity Date: | 2019/05/21 |
Reviewed by: あああ
I participated in the Blue Cave snorkeling experience starting at 7 AM. In the morning, there were very few tourists snorkeling, so we were able to enjoy the Blue Cave all to ourselves. Additionally, we were able to take many photos, which was great. Thank you very much.
朝7時から青の洞窟シュノーケリング体験に参加させていただきました。朝方はシュノーケリングに来ている観光客は非常に少なく、青の洞窟を貸し切りで楽しむことができました。また、写真も多く撮っていただき大変良かったです。ありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/05/21 |
| Activity Date: | 2019/05/19 |
Reviewed by: inazuma400
The main tourist attractions in central Okinawa were packaged together, and I enjoyed every moment from start to finish.
I thought it would have been nice to see the super famous Heart Rock on Kouri Island, even just passing by on the bus. The Churaumi Aquarium, of course, had the large tank with whale sharks, but enjoying a café while overlooking the big tank was a luxurious experience. After that, instead of watching the dolphin show, I took a stroll on Emerald Beach, which turned out to be a lovely and refreshing place. I wondered if the inclusion of the Okashi Goten was a commercial strategy or a collaboration, but I ended up buying some souvenirs (laughs). The atmosphere and the dance at Ryukyu Mura were also great, and I even got to meet the famous staff member, Grandma Umeko (laughs).
Also, as many of you have written in your experiences, the guide was truly wonderful. Not only did we hear stories about Okinawa, but there were also songs included, making the entire day of the tour enjoyable, even on the bus.
In short, I was able to spend a fulfilling day. I highly recommend this to anyone planning to explore this area!
沖縄中部の主な観光地がパッケージされていて最初から最後まで盛りだくさん、十二分に楽しめました。
古宇利島では、超有名なハートロックまで見れたら良かったかなと思います、バスで通るだけでもいいので。
美ら海水族館は、ジンベイザメの大水槽ももちろんですが、大水槽を眺めながらのカフェが優雅なひと時でした笑
その後イルカのショーは見ないでエメラルドビーチを散歩しましたが、思った以上に素敵で気持ちよい場所でした。
御菓子御殿が組み込まれているのは、商業戦略かタイアップ?と思ってしまいましたが、乗せられて(笑)しっかりお土産を買いました。
琉球村の踊りも雰囲気も良かったです、名物スタッフ・ウメトおばぁにも会えましたし笑
あと、皆さんも体験談でよく書かれてますが、ガイドさんはとても素晴らしかったです。
沖縄話だけでなく唄なども交え、バスの中も含めツアー1日を堪能できました。
と、とにかく充実した一日を過ごす事ができました。
この辺りを巡ることを予定されている方には超オススメです!
Dear inazuma400,
Thank you for participating in our bus tour. We also appreciate your review.
Regarding your feedback about the Heart Rock on Kouri Island, we will consider it as a point for future improvement. Thank you for your valuable opinion.
The Okashi Goten is a very popular souvenir shop in Okinawa, which is why we have included it in our itinerary. There is no deeper meaning behind it, so we appreciate your understanding (laughs).
We have many other plans available, so we look forward to your visit to Okinawa.
Thank you once again for participating in our bus tour.
Sincerely,
The staff at Cerulean Blue
inazuma400 様
この度は、弊社バスツアーへご参加いただきありがとうございます。
また、口コミの投稿もありがとうございます。
ご意見にございます、古宇利島のハートロックにつきましては、今後の改善点として
検討させていただきます。貴重なご意見ありがとうございます。
お菓子御殿は、沖縄のお土産品店といえばとてもメジャーな場所となっておりますので
組み込んでおります。他に深い意味はございませんのでよろしくお願いします(笑)
他にも、多数プランを取り揃えておりますので、ぜひ沖縄にお越しの際は
ご利用お待ちしております。
この度は、弊社バスツアーへご参加いただきまして、誠にありがとうございました。
セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/20 |
| Activity Date: | 2019/05/07 |
Reviewed by: ブタママ
I participated with my small child. The bus guide was very pleasant, and her voice was easy to understand. I boarded in Naha City, but the bus picks up at various hotels, which will be helpful for my next trip to Okinawa when choosing a hotel. We visited the aquarium and played with my child at Emerald Beach near the aquarium. With a full three hours, there are various ways to enjoy the experience depending on the person.
小さい子供と2人で、参加しました。バスガイドさんが、非常に感じ良く、声も聞き取りやすかったです。私は、那覇市内から乗車しましたが、色々なホテルにバスがお迎えに行くので、次に沖縄旅行に来る時のホテルの参考にもなりました。水族館を見学して、水族館近くのエメラルドビーチで、子供と遊びました。3時間たっぷりあるので、人によって、楽しみ方が色々出来ます。
| Rating: | |
|---|---|
| Packages: | 【4/1~9/30】通常プラン(昼食なし) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/20 |
| Activity Date: | 2019/05/18 |
Reviewed by: ( *˘ ³˘)♡♡♡
The hotel shuttle service was very convenient. I had a lot of fun throughout the day ( ᵔᵒᵔ )♡ I wished I had a bit more time at Pineapple Park. The next Hanasaki Marche had a longer stay than Pineapple Park, so it might be good to adjust the time here. I really enjoyed Churaumi. Pineapple sorbet was served in the car, along with a souvenir of one piece of Chinsuko. I highly recommend it.
ホテル送迎付き
とても楽ちんでした。
1日、たくさん楽しめました( ᵔᵒᵔ )♡
パイナップルパークはもう少し
滞在時間欲しかったです。
次のハナサキマルシェはパイナップルパークより長い滞在時間だったので、ここの時間を調整してもらえたかいいかもしれません。
美ら海はほんとに楽しめました。
パイナップルのシャーベットが車内ででて
ちんすこう1個のお土産つき。
とてもおすすめです。
| Rating: | |
|---|---|
| Packages: | 【4/1~9/30】通常プラン(昼食なし) |
| Attended as: | Couples |
| Posted on: | 2019/05/19 |
| Activity Date: | 2019/05/17 |
Reviewed by: ぶひこ
I chose this bus tour as it allows me to efficiently travel with my elderly mother. The bus also had a singing tour guide, which made our time enjoyable.
高齢の母と効率よく回れるバスツアーとして選びました。バスには歌うバスガイドさんも同行しており、楽しく過ごすことができました。
Dear Buhiko,
Thank you for participating in our bus tour. We also appreciate your review.
We are very pleased to hear that you and your mother had a wonderful time in Okinawa! We hope that the memories of your time in Okinawa will stay with you for years to come.
Please do visit Okinawa again! Thank you once again for joining our bus tour.
Sincerely,
The Staff at Cerulean Blue
ぶひこ様
この度は、弊社バスツアーにご参加いただき、ありがとうございます。
また、口コミの投稿もありがとうございます。
ぶひこ様とお母さまが、沖縄で楽しく過ごせたことは、弊社としましても大変うれしく思います♪
沖縄での思い出が、今後もぶひこ様の心に残ってくれることを願っております!
また是非沖縄にお越しください♪
この度は、弊社バスツアーにご参加いただきまして、誠にありがとうございました。
セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/05/19 |
| Activity Date: | 2019/02/08 |
Reviewed by: LekLaura
The activities are exactly as said in the program. The pick-up and drop-off service is very on a timely manner. Staffs are very friendly and helpful although communication in English is limited but it's not a burden for a joyful snorkeling experience. All gears are in good condition and there's no need to bring any personal item as all are well prepared for you. The Captain is very knowledgeable on the weather conditions and snorkeling spot as we're there on the rainy day but he managed to move us around without facing any rain or storm. I'd recommend everyone to experience this tour, the price they charge is very reasonable. I'll definitely join this tour again if I'm back to Naha.
Dear LekLaura,
Thank you for having taken your time to provide us with your valuable feedback。
We will pass your message to the coach, your words are the driving force of our work!
Your feedback will help us to continually improve the standard of services.
Looking forward to seeing you again in the near future.
Marine House SEASIR
| Rating: | |
|---|---|
| Packages: | Snorkeling Tour |
| Attended as: | Friends |
| Posted on: | 2019/05/17 |
| Activity Date: | 2019/05/14 |
Reviewed by: あくせる
As a repeat visitor, I participated this time with seven friends. Since we joined on the last Sunday, it was not crowded, and we were smoothly guided without any waiting time for parking or lines. The guide was very polite and the photos were fantastic. I would like to use this service again!
リピーターで今回は友達と7人で参加しました。日曜日の最終で参加したので空いていて駐車場や待機列の待ち時間もなくスムーズに案内してもらえました。ガイドのお兄さんも丁寧に案内してくれたし写真も最高でした。また使いたいと思います!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/05/14 |
| Activity Date: | 2019/05/12 |
Reviewed by: Wong
Maybe a bit rush but covers many places. Good enough. Lunch is so so, better to buy your own at the lunch location. There are good food there. Friendly guide but as the tour stated, only speak in Japanese.
| Rating: | |
|---|---|
| Packages: | [Until March 31] Course Including Admission Ticket to Okinawa Churaumi Aquarium. |
| Attended as: | Families |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/05/10 |
Reviewed by: Sue wong
Overall experience was good. The staffs were friendly, helpful and experience.
Would suggest to provide some fruits as I do not have the appetite to eat the bento lunch provided.
Thank you for having taken your time to provide us with your valuable feedback。
your feedback will help us to continually improve the standard of services.
Looking forward to see you again in the near future.
| Rating: | |
|---|---|
| Packages: | Snorkeling Tour |
| Attended as: | Families |
| Posted on: | 2019/05/11 |
| Activity Date: | 2019/05/09 |
Reviewed by: 旅行大好き様
This was my third time participating in a bus tour in Okinawa. Although I had previously visited these places individually, I joined this tour because I wanted to go to Kouri Island and Manza Beach. Considering that renting a car and using the highway would be more effort, I think it's great to be able to go at this price. It's a pity that we couldn't spend much time at any place other than the Tropical Dream Center. The guide's stories were enjoyable and nice. However, I was concerned about the seating arrangement on the bus. Nevertheless, I had a great day, so it's all good. Next time, I would like to join a tour in the Yanbaru area. Thank you very much.
沖縄のバスツアーは、3回目の参加になります。以前も個人で行ったことがある場所ですが古宇利島、万座毛に行きたくて参加しました。レンタカーを借りて高速道路を使って行くことを考えると楽してこの、価格で行けるのは、良いかと思います。熱帯ドリームセンター以外は、時間が短くゆっくりできなかったのが残念です。ガイドさんの話しも楽しくて良かったです。ただ、残念なのは、バスの座席の配置が気になった事です。でも、1日楽しめたのでOKです。又、今度は、やんばるの方面のツアーに参加したいなと思います。ありがとうございました。
Dear Valued Traveler,
Thank you for participating in our bus tour. We also appreciate your valuable feedback.
The location of the Ocean Expo Park (Tropical Dream Center) is the main focus of the tour, which is why we have allocated a longer stay there. Considering the return time, we currently have shorter durations set for other sightseeing spots.
Additionally, bus seating is arranged from the front based on the order of reservations, regardless of the number of participants. Based on your valuable feedback, we will review the tour again and strive to improve it further.
Thank you once again for joining our bus tour.
Sincerely,
Cerulean Blue Staff
旅行大好き様 様
この度は、弊社バスツアーへご参加いただきありがとうございます。
また、貴重なご意見ありがとうございます。
どうしても、海洋博公園(熱帯ドリームセンター)がある場所がメインとなっておりますので、こちらの滞在時間を長くしております。
帰りの時間を考えると、他の観光場所は短く設定しておりますのが現状でございます。
またバスの座席は、人数にかかわらず、予約順で前方から組ませていただいております。
今回のお客様の貴重な意見をもとに、再度ツアーの見直しを図り、よりよいツアーにしていきたいと思います。
この度は、弊社バスツアーへご参加いただきまして誠にありがとうございました。
セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/08 |
| Activity Date: | 2019/05/06 |
Reviewed by: カエデ
My 6-year-old daughter has always been afraid of the ocean and has hardly ever put her feet in the water, insisting that she didn't want to try snorkeling. I thought we would end up waiting on the beach with one of the parents again this time, but thanks to the instructor who was very kind and attentive, my daughter was able to enter the water without fuss. Moreover, she was able to master the use of the snorkeling equipment and learned a lot about different types of fish and various ecological features, which sparked her interest in the ocean. The drone footage also captured some great videos and photos, creating wonderful memories for our family. We definitely want to do this again next time.
6歳の娘が、海が怖くて今までもほとんど海には足をつけたことがなく、シュノーケルも嫌だと言いはっていたので、今回も親のどちらかと浜辺で待機かなぁ〜と思いながらお願いしたのですが、担当してくださったインストラクターのお兄さんがとても丁寧に親切に接してくださったおかげで娘もグズらず海に入ることができました。その上シュノーケルの道具の使い方もしっかりマスターでき、お魚の種類やいろんな生態の特徴など、子供達はたくさん教えていただいて海に興味を持つことができました。ドローン撮影もとてもいい動画やお写真を撮っていただき、家族揃ってとても良い思い出ができました。又是非次回もお願いしたいと思います。
| Rating: | |
|---|---|
| Packages: | シーカヤック&青の洞窟シュノーケル ドローン撮影付き |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/05 |
Reviewed by: Rui
The third point was the most enjoyable! The coral was so close that I felt like I could touch it, and I was able to observe fish and various sea creatures at a very close distance. I even encountered a sea turtle and had the experience of swimming right next to it. It was fascinating to catch a glimpse of the fish's activities in the ocean, which I usually only see in aquariums.
The activity itself was very fulfilling, but I had two concerns.
The first point is that we went out to sea with two boats, but our group was instructed to move the boat multiple times before departure. The staff on the boat we moved to were not aware of the increase in the number of participants, which left us all confused. I felt uneasy as other explanations were given before we received sufficient instructions on the snorkeling equipment.
The second point is that I felt there was a difference in the staff's skills. There were many inbound customers, and a lot of staff who could speak foreign languages. As a beginner, I wanted more detailed instructions on how to use the snorkeling mask and tips for enjoying it safely, but it seemed that some staff were a bit unfamiliar with Japanese, leading to explanations that were hard to understand at times. I appreciated their efforts and was happy that they took many photos, but I felt that I would have liked more detailed explanations. I believe they will gain more experience, so I hope they continue to do their best in the future.
I understand that managing activities for a large group can be challenging, but I think it could have been even more enjoyable with a little more consideration.
Thank you for this experience.
3ポイント目が1番楽しかったです!足がつきそうな程サンゴが近く、とても近い距離で魚や色んな海の生き物を観察することができました。ウミガメにも出会うことができ、真横で一緒に泳ぐ体験ができました。水族館で見られる魚たちの、海での営みを垣間見ることができて面白かったです。
アクティビティ自体はとても充実していたのですが、2点気になる点がありました。
1点目は、2艘で海に出たのですが、我々のグループのみ出発前に何度も船の移動を指示されました。移動先の船のスタッフさんは体験人数の増を把握されておらず、お互い困惑しました。シュノーケリングの用具の説明を十分に受ける前に他の説明がなされ、不安に感じました。
2点目は、スタッフのスキルに差があるように感じました。インバウンドのお客さんが多く、外国語を話せるスタッフがたくさんいらっしゃいました。初心者でしたので、シュノーケリングのマスクの使い方や、安全に楽しむためのコツなど詳しく教えて頂きたかったのですが、少し日本語に不慣れな様で、わからない説明が何度かありました。一生懸命接してくださり、写真もたくさん撮ってくださって嬉しかったのですが、もっと解説して頂きたかったなと感じました。これから経験を積んでいかれるかと思うので、今後も頑張って頂きたいです。
大人数でのアクティビティとなり、運営が大変であるとは思うのですが、もう少し心配りくださればもっと楽しめたと思っております。
この度はありがとうございました。
Dear Rui,
Hello. This is Marine House Seasa Naha.
Thank you for participating in our one-day snorkeling tour.
I’m really glad to hear that you enjoyed swimming close to the sea turtles and fish. It’s quite rare to swim right next to a sea turtle, so that’s wonderful.
I apologize for the lack of guidance that caused some anxiety among everyone. With many overseas staff, I realize we need to be more aware of providing support in Japanese. I want to ensure we can improve in the future. Thank you for your feedback.
We would be happy to have you visit the waters of Kerama again.
Best regards,
Tomoyo Namioka
Marine House Seasa Naha
Rui様
こんにちは。シーサー那覇店です。
このたびは、当店の1日スノーケリングにご参加いただきましてありがとうございます。
ウミガメや魚たちと近い距離で泳げたとのこと、楽しんでいただけて本当に良かったです。
なかなかウミガメと真横で泳ぐのはむずかしいので、良かったです。
ご指摘いただきました、こちらのご案内不足でみなさまをご不安にさせてしまって申し訳ありませんでした。
海外スタッフも多くいますので、日本語でのサポートが少なかったのはこちらももっと意識しないといけないと痛感しています。
今後も改善出来るようにしていきたいと思います。ご指摘ありがとうございました。
またケラマの海に遊びに来ていただければうれしいです。
どうぞよろしくお願いいたします。
マリンハウスシーサー那覇店 浪岡知世
| Rating: | |
|---|---|
| Packages: | 1日シュノーケリング |
| Attended as: | Friends |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/05 |
Reviewed by: ちゃぺ
The staff's talk and personality were very interesting, and they took a lot of photos for us. We were able to see many fish, and it was a lot of fun.
スタッフさんのトークや人柄がとても面白く、写真もたくさん撮っていただけて、魚もたくさん見れてとても楽しかったです。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/05 |
Reviewed by: ryan
booking was fast and easy even if the tour was during golden week (i had problems with other tour apps during those time)
the bus late for a few minutes (understandable because it was golden week)
the tour was very nice! we were able to spend enough time to visit the whole aquarium. unfortunately because of heavy traffic, we were not able to go to the butterfly garden.
price was affordable as compared to doing it yourself. there was a japanese tour guide well enough to understand and speak a few english. he instructions were clear and there were alloted times per area.
| Rating: | |
|---|---|
| Packages: | [Until March 31] Course Including Admission Ticket to Okinawa Churaumi Aquarium. |
| Attended as: | Families |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/02 |
Reviewed by: レフティ
I participated in snorkeling during Golden Week. As expected during the holiday, there were about 30 to 40 people on a relatively small boat for the tour. However, the boat's restroom and shower were clean, which made it comfortable.
That said, the boat rocked a lot! It might have been the most unstable boat I've ever been on, haha. It's best to take motion sickness medication without hesitation.
There was one instructor for every 7 to 8 people as we entered the water. By the way, I was told on the boat that they would explain how to stand (or something like that) after entering the water, but nothing happened, which was a bit concerning. Well, it wasn't a major issue. Also, I was really looking forward to having photos taken during snorkeling, but we hardly got any... There were plenty of photos of a group of young girls from our group, but we only had two pictures from the boat (one of which was a group photo). (You can download them later via a QR code. There were over 500 photos in total, but when I looked closely later, they were mostly of families and girls, haha.)
During snorkeling, the guide seemed to focus only on those girls, showing them sea cucumbers and guiding them to the slide after the first session, which was a bit envious. Well, the instructor was a young man, so I understand his feelings, haha.
While there were some complaints, I thought the price wasn't too high and was probably reasonable. Since I had never participated in marine activities domestically, I might have had overly high expectations. The staff were very nice, and they used reliable equipment, which made me feel safe. If I have another chance, I’d like to visit during a less crowded time.
By the way, the photo is of the Okinawa soba from the soba shop next to the store. When we returned to the shop, others were quickly called to the shuttle, but since there were so many people, we had to wait quite a while before departure, so we decided to have lunch. It was really delicious, and I felt lucky! If you have time, I highly recommend it.
GW中にシュノーケルで参加しました。
流石に連休中だけあって、そこまで大きくない船に30〜40人位かな?乗り込んでのツアーでした。
ですが船のお手洗いもシャワーも綺麗でその点は快適でした。
ただ船は凄く揺れます!今まで乗ってきたボートの中で1番揺れたかもしれません笑
酔い止めは躊躇しないで飲んだ方が吉です。
イントラ1名で7.8人を見る形で海に入りました。
そういえば船上で予め「海に入ってから立ち方(?)の説明をします」と言われていたのですが何もなかったのが少し気になりました。まぁ特に問題は無いのですが。
あと、シュノーケル中に写真を撮って貰えるのが結構楽しみだったのですが、全然映してもらえず…同じグループの若い女の子チームの写真は大量にあったのに我々の写真は船上の2枚だけ…(しかもその内1枚は集合写真)(翌日以降にQRコードからDLできます。全体で500枚以上あったのに…後日じっくり見たら子連れ&女子組の写真ばかりでしたが笑)
シュノーケル中もその女の子達だけにガイドをしたりナマコを見せたり、1本目が終わった後に滑り台を案内したりとちょっと羨ましかったです。
まぁイントラさんは若い男性だったので気持ちはよく分かります笑
不満点もありましたが、値段も高い訳ではないし相応なのかな、と思いました。
国内でマリンアクティビティに参加したことが無かったので求め過ぎていたのかもしれませんね。
スタッフの皆さんの感じはとても良く、機材もしっかりした物を使っていて安心できました。
次があればもっと空いている時期に伺いたいです。
因みに写真はショップの隣の沖縄そば屋さんのソーキそばです。
ショップに戻ってきて、他の人達はあっと言う間に送迎の車に呼ばれていたのですが、人数が多くて溢れたのか?出発までかなり時間が開くとの事だったのでお昼を食べに入りました。
これがとても美味しくて逆にラッキーでした!
お時間がある方は是非。
Dear Lefty,
Hello. This is the Marine House Seasa Naha store.
Thank you for participating in our half-day snorkeling tour.
We had many customers during Golden Week!
Since it was a 10-day holiday, we appreciate everyone coming to enjoy their time with us.
I think many people are not used to being on boats, so even if the waves are not strong, the rocking can feel significant. Therefore, I recommend taking motion sickness medication to enhance your enjoyment!
I apologize for the oversight in our guidance and for the limited number of photos taken. I will ensure improvements are made!
During the summer, it is usually quite busy, but after Golden Week and throughout June, it seems there are relatively fewer customers. Please consider aiming for those times next time (*^_^*)
All of our staff are looking forward to welcoming you back.
Marine House Seasa Naha, Tomoyo Namioka
レフティ様
こんにちは。シーサー那覇店です。
このたびは、当店の半日スノーケリングツアーにご参加いただきましてありがとうございます。
GW中はお客様が多かったですね!
10連休だったので、みなさん遊びに来ていただいてありがとうございます。
ボートは普段乗り慣れていない方が多いと思いますので、それほど波は無くても揺れが大きく感じることがあると思います。
ですので、酔い止めは飲んでいた方がより楽しめると思います!!
ご案内が漏れてしまったり、お撮りする写真が少なかったとのこと。
至らず、申し訳ありませんでした。改善出来るように指導いたします!
夏場はなかなか空いている時期はありませんが、
GW明けや6月中は比較的お客様が少ないように感じます。
次回はぜひねらってみてくださいね(*^_^*)
スタッフ一同、お待ちしております。
マリンハウスシーサー那覇店 浪岡知世
| Rating: | |
|---|---|
| Packages: | シュノーケリング |
| Attended as: | Friends |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/05/04 |
Reviewed by: RR6363
Despite being rated number one for 11 consecutive years in a specialized magazine, the service for individual customers was extremely poor! The basic experience of diving was mainly crowded with Korean families and Chinese tourists during Golden Week, leaving little space and making me feel abandoned and anxious… First of all, I had a hard time figuring out who my assigned staff member was (>_<)! Next, the area on the boat where shoes were prohibited was unclear, and when I walked around in sandals, a male staff member scolded me later, which was quite unpleasant T_T. The only good thing was that the female staff member I finally figured out was quite nice! The sea was truly beautiful with Kerama Blue, but overall, I’m unfortunately not interested in booking here again! Other organizing companies seemed to be better…
専門誌11年連続1位評価をうたってる割に個人客の対応が悪過ぎる!基本体験ダイビングメインでGWで韓国人家族?や中国人?などでごった返していて居場所がほとんど無く放置状態で不安ばかりでした…まず最初、自分の担当スタッフが誰だか分からなくてかなり困った(>_<)!次に船上の土足厳禁場所が分かりにくく、そのままサンダルのまま歩いていると、後から男性スタッフの人に注意されて散々でしたT_Tよかったのは、ようやくわかった担当スタッフの女性の対応が普通によかった!海はケラマブルーでホントに綺麗でしたが、でも全体的に考えて残念ながらもうここでは申し込みはしたくないです!他の主催会社の方まだマシでした…
Dear RR6363,
Hello. My name is Makiko Yamashita from Marine House Seasa. Thank you for participating in our snorkeling tour the other day. I apologize for any anxiety caused by our insufficient guidance on the boat.
As you pointed out, it was one of the busiest days during the Golden Week, and we had to hold the snorkeling and diving activities on the same boat. At the entrance to the cabin room, where we restrict entry while wet, we have signs stating "No shoes allowed" and "No entry while wet." Normally, we also provide verbal explanations from our staff in addition to these signs. Since you mentioned that the staff initially did not communicate this clearly, it seems there was a lack of handover among the staff, leading to insufficient guidance. I sincerely apologize for any unpleasant impression this may have caused.
The female staff member who was in charge that day is Iju, who is from Okinawa. I understand that you were satisfied with the staff and the waters of Kerama, but we will review our overall operations to ensure that we can provide a tour that meets all your expectations. Thank you for your valuable feedback.
Marine House Seasa
Makiko Yamashita
RR6363様
こんにちは。マリンハウスシーサーの山下と申します。
先日はシュノーケリングツアーにご参加いただきありがとうございました。
船上でのご案内不足により、ご不安をおかけしたことをお詫び申し上げます。
ご指摘の通り、ゴールデンウィーク期間中で最も混んでいた日ということもあり、
シュノーケルに参加される方もダイビングの方と同じ船での開催とさせていただきました。
濡れた格好でのご利用を制限させていただいているキャビンルーム入り口には、
「土足禁止」「濡れたままでの入室禁止」のサインが掲示してございますが、
通常はそれに加えて担当スタッフからも口頭で説明を行っております。
「当初担当スタッフがわからなかった」とのことですので、
スタッフ同士の引き継ぎ不足によってご案内が不十分だったと思われます。
ご不快な印象を与えることになってしまい大変申し訳ありませんでした。
当日担当した女性スタッフは伊集(いじゅ)という沖縄出身のスタッフでございます。
担当者と慶良間の海にはご満足いただけたとのことですが、
オペレーション全体を見直し、すべてにご満足いただけるツアーを開催できるよう改善してまいります。
この度は貴重なご意見をいただきありがとうございました。
マリンハウスシーサー
山下真紀子
| Rating: | |
|---|---|
| Packages: | 1日シュノーケリング |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/05 |
| Activity Date: | 2019/05/03 |
Reviewed by: ☆DJ☆
The guide was very nice, and since it was a small group, it was easy to get guidance. I received photos that I wouldn't normally be able to take, such as drone shots, which made for a great experience.
ガイドさんがとてもいいかたでしたし、少人数だったのでガイドしてもらいやすかったです。
ドローン撮影など、普通に撮れない写真がもらえてとてもいい経験になりました。
| Rating: | |
|---|---|
| Packages: | シーカヤック&青の洞窟シュノーケル ドローン撮影付き |
| Attended as: | Friends |
| Posted on: | 2019/05/05 |
| Activity Date: | 2019/05/03 |
Reviewed by: tky
The tour itself was excellent, and the staff provided very thorough explanations and guidance, so I was very satisfied with their service.
I went during Golden Week, but unfortunately, the weather was rainy, which was the only disappointing aspect.
They were able to hold my valuables at the store, and there was space on the boat to store my luggage, so I brought my GoPro and filmed underwater.
They took photos with my GoPro, and I was able to download those photos later, which was great.
There was no rental for rash guards, so if you're concerned about that, it might be a good idea to bring something to wear under the wetsuit.
I only wore a long-sleeve rash guard, but there were many times during breaks or before the experience when I had to take off the wetsuit up to my waist, so it was very useful for sun protection and warmth.
ツアー自体はスタッフさんもすごい丁寧に説明や案内等していただけたので対応には大満足です。
GWに行ったんですが、天気があいにくの雨だったのが唯一残念な点。
店舗で貴重品も預かってもらえたり、荷物を置くスペースも船にあるのでgoproも自前で持参し海の中で撮影しました。
gopro で写真撮影していただき、後日その写真をダウンロードもできるのでその点も良かったです。
ラッシュガードの貸し出しは無かったので気になる方はウェットスーツの中に着るように用意した方がいいかもしれないです。
私は長袖のラッシュガードだけ着ていきましたが、休憩時間や体験前はウェットスーツを上半身まで脱いで待機する時間帯も多いので日差しよけや防寒用にあって重宝しました。
Dear tky,
Thank you very much for participating in our half-day diving experience the other day. We are delighted that you were able to enjoy your time, even in such a short duration.
As you mentioned, the sunlight can be strong on certain days, so bringing a rash guard can help prevent sunburn and also make it easier to wear a wetsuit. On sunny days, the sparkle of the ocean is enhanced, allowing for even more beautiful views of the sea.
We hope you can experience the stunning waters of Kerama on a sunny day next time!
We look forward to your next visit.
Marine House Seasar Naha, Hirobayashi Soe
tky様
先日は当店の半日体験ダイビングにご参加していただき誠にありがとうございます。
半日という短い時間の中で楽しんでいただくことができ私どももうれしいです。
tky様がおっしゃるように日によって日差しも強いためラッシュガードを持参されていただくと日焼け予防にもなり、またウェットスーツも来やすくなります。
晴れている日は海の輝きも倍増するのでさらに綺麗な海を見ることができます☆彡
是非とも今度は晴れた日のケラマの海を見ていただきたいです(*^▽^*)
tky様のまたのご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/01 |
Reviewed by: 匿名希望
Although it was cloudy, I was able to see turtles during two out of the three snorkeling sessions. In the morning, the water was clear and the view was great, but in the afternoon, the wind picked up, the waves became strong, and the water got murky. I also appreciated the hotel pick-up and drop-off service. The staff were very cheerful and polite.
曇り空の中でしたが、三回シュノーケリングしたうち、二回もかめさんに会えました。午前は透明度も高く、眺めも良かったのですが、午後から風があり波が強く、水が濁りました。ホテル送り迎えなのもありがたかった。スタッフさんも、とても明るく丁寧に声を掛けてくれました。
Dear Anonymous,
Thank you very much for participating in our one-day snorkeling tour the other day. It's amazing that you encountered turtles two out of three times! How lucky (*^▽^*).
The sea of Kerama is known for its high transparency, often referred to as "Kerama Blue." Just watching from the boat is so soothing, isn't it?
We hope you will come back to enjoy the sea of Kerama again. All of our staff are looking forward to your next visit.
Marine House Seasar Naha, Hirobayashi Sōe
匿名希望様
先日は当店の1日シュノーケルツアーにご参加していただき誠にありがとうございます。
3回のうち2回もカメに遭遇することができたのですね~!!
とってもラッキー(*^▽^*)
ケラマの海は通称、ケラマブルーといわれるほど透明度が高いのが特徴です。船の上から見ているだけでも癒されますよね~
是非ともケラマの海にまた遊びにいらしてください。
匿名希望様のまたのご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
| Rating: | |
|---|---|
| Packages: | 1日シュノーケリング |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/02 |
Reviewed by: ざっきー
Considering the admission fee and round-trip transportation costs, the price of 4,900 yen is reasonable. On the way there, the bus guide enthusiastically introduced us to Okinawan culture. We also stopped by Hanasaki Marche, Pineapple Park, and Okashi Goten, but those felt like extras. The stay at the Churaumi Aquarium is three hours, so it's impossible to see everything in the spacious facility, but we thoroughly enjoyed the main attractions like the dolphin show and whale sharks.
入館料と往復の交通費を考えれば、4900円という価格は良心的です。
往路は、バスガイドさんが熱心に沖縄文化を案内してくださいました。
ハナサキマルシェ、パイナップルパーク、御菓子御殿にも立ち寄りましたが、オマケみたいなものでした。
美ら海水族館の滞在時間は3時間ですので、さすがに広い館内の全部は見きれませんが、イルカショーやジンベイザメなどのメインどころは十分に楽しめました。
| Rating: | |
|---|---|
| Packages: | 【4/1~9/30】通常プラン(昼食なし) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/02 |
Reviewed by: 054
As expected from a classic bus tour, it was very reliable. You can efficiently visit the main sightseeing points in one day. Although there was traffic during the holiday, you can either sleep during the ride or listen to the guide's explanations. You can also enjoy some alcohol along the way, and there’s no need to worry about parking. The guide shares information and highlights that only locals might know. It would be quite challenging to do the same thing on your own (including research), so I’m really glad I participated in the bus tour. For those who have a clear purpose from the start, the time at each location might feel short, but I think it’s an efficient tour for those who want to explore widely.
After the bus tour, I chose a dinner cruise, but it was just average, including the food. It was operated by a cruise company, and from Palette Kumoji to Naha Port, everyone moved on their own (about a 20-minute walk, or just under 10 minutes by taxi). Those who booked directly with the cruise company could choose from a wider menu, and they seemed to ask if you wanted options like cake, flowers, or bottle messages. There were a few people on board who had pre-ordered. If you’re celebrating a birthday or anniversary and others around you are being celebrated, it might feel a bit inconsiderate if the person who made the reservation didn’t arrange anything similar. I think it would be great if this could be an option through VELTRA as well. It’s a shame, especially since the bus tour was so good.
さすが定番のバスツアー、安定感あり。
一日で効率よく主要観光ポイントが回れる。
連休中で渋滞していたが、移動中は寝ててもいいし、ガイドさんの説明を聞いていてもいい。途中でアルコールも飲めるし、駐車場で悩むこともない。地元の人しか知らないような情報や見どころも教えてくれる。自分で同じことをやろうとすると(下調べなど含めて)かなり大変だろうから、バスツアーに参加して本当によかったと思う。はじめから目的が絞れている人にとっては、各場所の時間は短く感じるのかもしれないが、幅広く観光したい人には、効率が良いツアーだと思う。
バスツアーの後は、ディナークルーズを選んだがこちらは料理含めて普通だった。クルーズの会社に委託されており、パレット久茂地から那覇埠頭までは各自移動(徒歩20分前後、タクシーなら10分弱)。直接クルーズの会社に申し込んでいる人は、料理も、もっと多くのメニューの中から選ぶことができ、ケーキ・フラワー・ボトルメッセージなどの希望の有無を聞かれるようで、船内にはあらかじめ頼んでいた人が何人かいた。誕生日や記念日で周りで祝ってもらっているのに、同様の立場で何もなければ、予約者が気が利かなかったような感じになることもあるだろう。VELTRA経由でもオプションとして選択できるといいと思う。バスツアーが良かっただけに残念。
Dear 054,
Thank you for participating in our bus tour and for your review.
During the Golden Week period, we had many customers join us. It was quite crowded at various locations, and we apologize for any inconvenience this may have caused. However, we are glad that the tour was successfully conducted.
Regarding the dinner cruise, as you mentioned, we would like to improve by increasing the menu options and variations to enhance customer satisfaction. Thank you for your valuable feedback.
Once again, thank you very much for joining our bus tour.
Sincerely,
Cerulean Blue Staff
054様
この度は、弊社バスツアーへご参加いただきありがとうございます。
また、口コミのご投稿もありがとうございます。
GW期間中は、たくさんのお客様にご参加をいただきました。
各地大変込み合っており、お客様にはご迷惑おかけした部分もあったかと思いますが
無事ツアーが催行できて良かったです。
ディナークルーズに関しましては、054様のおっしゃるよう
メニューのオプション・バリエーションを増やしてより満足していただけるよう
改善していきたいと思います。貴重なご意見をありがとうございます。
この度は、弊社バスツアーへご参加いただきまして誠にありがとうございました。
セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 船上ディナークルーズプラン |
| Attended as: | Couples |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/02 |
Reviewed by: ななチャン
The initial schedule had a confusing time allocation of two and a half hours of travel followed by only a 20-minute stay. After that, we spent two and a half hours at the aquarium, which left us with extra time.
It might be better to shorten the initial part to about 40 minutes and extend the aquarium visit to two hours. The route was popular with tourists.
最初2時間半移動して20分滞在という
良くわからない時間配分。
その後、水族館では2時間半も滞在して
時間があまります。
最初を40分ほどにして、水族館を2時間にしてもいいかも。
観光客が多いコースでした。
Dear Nana-chan,
Thank you very much for participating in our bus tour. We also appreciate you sharing your experience.
We will discuss the duration of the stay internally. Based on your valuable feedback and opinions, we hope to make further improvements and provide an even better sightseeing bus tour. Thank you very much.
Sincerely,
Cerulean Blue Co., Staff
ななチャン様
この度は弊社バスツアーにご参加頂きまして有難う御座います。
また体験談もご投稿頂き、有難うございます。
滞在時間に関しては、社内で協議させて頂きます。
貴重なお客様のご意見、ご感想をもとにさらなる改善をし、より良い観光バスツアーにしていければと思います。
有難うございます。
(株)セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/04/28 |
Reviewed by: ryu
I was glad to be able to smoothly visit the tourist spots despite the crowds during Golden Week. The pickup for the participants was also very accurate. The bus guide's introduction to Okinawa was excellent. The steak dinner at night was very delicious. There are various courses available, but I recommend the one that includes dinner!
GWで混雑している中でスムーズに観光地を回れて良かったです。旅行参加者のピックアップも的確でした。バスガイドさんの沖縄の紹介も最高に良かったです。夜のステーキディナーも大変美味しかったです。色んなコースがありますが、ディナー付きのコースがおススメです!
Dear Ryu,
Thank you for participating in our bus tour and for sharing your experience.
We are delighted to hear that you enjoyed your time exploring Okinawa. We will share your kind words with our bus guide. We look forward to welcoming you again when you visit Okinawa.
Thank you very much.
The Cerulean Blue Staff
ryu様
この度は弊社バスツアーにご参加いただき、また体験談のご投稿もいただき有難うございます。
沖縄観光を満喫いただけたようで何よりです。
嬉しいお言葉バスガイドとも共有させていただきます。
ぜひまた沖縄にいらした際、ご参加お待ちしております。
有難うございました。
セルリアンブルー スタッフ一同
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】「サムズ」ステーキディナープラン |
| Attended as: | Couples |
| Posted on: | 2019/05/02 |
| Activity Date: | 2019/04/30 |
Reviewed by: なーの
The instructor who guided us was working very hard. However, perhaps due to being overwhelmed, I didn't feel much consideration for the children. Even after returning to the store, there was an unclear atmosphere about when we could leave, and we ended up having to speak up to indicate we were leaving... I thought it was normal for someone in charge to thank us or say something as we left, but it felt more like we were leaving on our own, which didn't leave a very good impression.
引率してくださったインストラクターさんは一生懸命お仕事されてました。
ただ、余裕がないのか、子供への気遣いがあまり感じられませんでした。
お店に帰ってからも、いつ帰っていいのかよく分からない雰囲気で
こちらから声を掛けて帰る始末…
今日はありがとうございました、とか、担当の方からの声がけで帰るのが当たり前だと思っていたんですが、
勝手に帰って感が強くてあんまり良い印象は残せませんでした。
Dear Nano,
Thank you very much for your valuable feedback.
I am Mayu, who was in charge on the day.
I apologize for any inconvenience despite your participation.
We will strive to create tours and shops that satisfy our customers based on your valuable feedback.
Thank you again for your valuable input.
なーの 様
大変貴重なご意見ありがとうございます。
当日担当させて頂いたマユです。
せっかくご参加頂いたのに申し訳ありませんでした。
この貴重なご意見を下にお客様が満足できるツアー、お店を目指していきます。
貴重なご意見ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/02 |
| Activity Date: | 2019/04/29 |
Tips and suggestions
Reply from activity provider
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Dear snow,
Thank you very much for participating in our tour. We also appreciate your posting of your experience.
Our bus guides have received positive feedback from many customers, and we are glad to hear that you enjoyed it as well!
If you have the opportunity, we would love for you to join us again.
Best regards,
Cerulean Blue Staff
snow様
この度は、弊社ツアーにご参加頂き誠にありがとうございます。
また、体験談の投稿もありがとうございます。
弊社のバスガイドは多くのお客様より、ありがたいことに好評を頂いております。
snow様にも喜んで頂き幸いです!!
また、機会がございましたら是非ご参加くださいませ。
宜しくお願い致します!
セルリアンブルー スタッフ一同