Reviewed by: Still Just Jerry
Naha Harbor is a very interesting place, with a lot of interesting buildings and ships. The boat was very comfortable and the crew very friendly. The underwater viewing area is inside the harbor, making it much smoother and more comfortable, but the variety of fish is astounding. The crew drops food and then moves over the area so that the fish swarm for you. A huge number of fish swarm for you. Hundreds of them. Very amusing to watch.
While there are no interesting underwater structures or tropical looking fish, it is still fun and was especially appreciated by the families with kids. They really enjoyed the antics of the attracted fish.
| Rating: | |
|---|---|
| Packages: | Underwater Observation Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/17 |
| Activity Date: | 2017/09/12 |
Reviewed by: Still Just Jerry
The tour guide spoke entirely in Japanese so if you are an English speaker, don't expect much from the running commentary. But the trip through the less populated areas of the island, the views from the windows, all were very good. The cost of the entire trip was less than bus fare round trip, and included a couple of interesting side trips. The pineapple farm was pretty, smelled good, and was loaded with interesting gift shops. The butterfly exhibit, where we were provided a simple Soba noodle lunch, was unexpectedly pleasant. Though getting older and a bit run down, the butterflies were gorgeous. I am sure you will read lots about Churaumi elsewhere. Just understand the the pictures I took of the whale shark are the most impressive to all my friends. It is beautiful, and the design of the tank puts him right above you when he swoops by.
You will find yourself wanting to go back, as the 3 hours passes by very quickly. A great tour for a great price. A day well spent!
| Rating: | |
|---|---|
| Packages: | [Until March 31] Course Including Admission Ticket to Okinawa Churaumi Aquarium. |
| Attended as: | Couples |
| Posted on: | 2017/10/17 |
| Activity Date: | 2017/09/22 |
Reviewed by: mikan
I participated with a friend. It was my first trip to Okinawa, and I joined a bus tour, which turned out to be a very fulfilling day! We were able to visit many famous spots in one day, such as Kadena Road Station, Manza Beach, and the Churaumi Aquarium, and it was a lot of fun.
Although we encountered a sudden downpour, the bus stopped right in front of the store entrance, so we didn't even need to use an umbrella! I was very happy to experience not only the beautiful scenery and food of Okinawa but also the warmth of the bus guide and the local people. I would love to use a bus tour again when I go back!
友人と2人での参加でした。私は初めての沖縄旅行で、バスツアーに参加しましたが、とても充実した1日となりました!
嘉手納道の駅、万座毛、美ら海水族館など有名スポットを1日でたくさんまわることができ、とても楽しかったです。
途中ゲリラ豪雨が降ってきましたが、お店入り口の目の前にバスを止めて降ろして頂けたので、傘もささずに済みました!
沖縄の景色や食べ物などはもちろん、バスガイドさんや沖縄の方々の暖かさも感じられて、とても嬉しかったです。
また行く際にはバスツアー利用したいと思います!
| Rating: | |
|---|---|
| Packages: | 2人目無料!人数限定モニター |
| Attended as: | Friends |
| Posted on: | 2017/10/16 |
| Activity Date: | 2017/10/12 |
Reviewed by: おちょび
It was the tour I had been looking forward to. The bus departed on time. The driver was Mr. Ohtake, and the guide was Mr. Ooshiro. Both of them were wonderful and experienced individuals. Along the way, a few guests joined us at Galleria and American Village. Finally, we set off. First, we were able to see planes taking off from the observation deck at the military base. After that, we headed towards the Churaumi Aquarium. We leisurely enjoyed the view of the emerald green coastline along the way. We had a generous two and a half hours to explore the aquarium, where we could see the majestic whale sharks swimming in the large tanks, along with various fish. Although we didn’t go, it was also possible to watch a dolphin show. We had lunch inside the aquarium. It was early October, but the temperature was a scorching 32 degrees. We needed to be careful not to get heatstroke. Sunscreen and hats are necessary. After that, we stopped by the Okashi Goten for some souvenir time, where we could sample some sweets. Next, we set off for Manzamo. At Manzamo, we walked around the promenade while listening to Mr. Ooshiro's explanations. Unfortunately, it was cloudy, but the sea was beautiful. Next was American Village, where we sampled taco rice and burritos, which are not commonly eaten on the mainland. It was a strange taste, but it was also a fun experience. The bus arrived at the Prefectural Office around 6 PM, earlier than scheduled. During the bus ride, Mr. Ooshiro explained Okinawa's history in a clear and thorough manner. It was a precious time to hear about Okinawa from a local. It was truly a satisfying tour that catered to our every need.
期待していた通りのツアーでした。バスは時間通りに出発。ドライバーは大竹さん、ガイドは大城さん。お二人とも経験豊富な素敵な方々です。途中ギャラリアとアメリカンビレッジで数名のお客さんが合流。いよいよ出発。まずは米軍基地、展望台で離陸して行く飛行機を見る事が出来ました。その後ちゅら海洋水族館に向けて移動。途中エメラルドグリーンの海岸線をのんびりと眺める事が出来ました。海洋水族館の見学時間はたっぷり2時間半。巨大な水槽で堂々と泳ぐジンベイ鮫や数々の魚を見ることができました。私たちは行きませんでしたがイルカショーを見る事も可能です。館内で各自昼食をとりました。10月初期でしたが32度の猛暑。
熱中症にならないように気を付ける必要があります。日焼け止め及び帽子が必要です。その後お菓子御殿に立ち寄りお土産タイム。サンプルのお菓子を頂けます。次は万座毛に向け出発。万座毛ではガイドの大城さんの説明を聞きながら遊歩道を一周。あいにくの曇り空、でも海が綺麗です。次はアメリカンビレッジ。本土ではあまり食べないタコライスとブリトーを試食。不思議なお味、これも楽しい経験です。バスは時間より早めの6時頃県庁前に到着です。バスの中でガイドの大城さんが沖縄を歴史を分かりやすく丁寧に説明して下さいました。沖縄の事を現地の方からお聞きすることができる貴重な時間です。本当に至れり尽くせりの満足できるツアーでした。
| Rating: | |
|---|---|
| Packages: | 2人目無料!人数限定モニター |
| Attended as: | Families |
| Posted on: | 2017/10/16 |
| Activity Date: | 2017/10/12 |
Reviewed by: Victoria L
The tour was very punctual and the tour guide was very nice and professional. She even gave out some treats during the long ride between destinations. Overall, great value and comfortable ride to and back from the aquarium. It's a much longer journey time-wise due to the multiple stops to pick up additional customers, but if you're looking for a cost-efficient way to visit the aquarium, this one-day tour is a great option to consider, especially taking into account how many other additional sites are included.
| Rating: | |
|---|---|
| Packages: | [Until March 31] Course Including Admission Ticket to Okinawa Churaumi Aquarium. |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/15 |
| Activity Date: | 2017/09/24 |
Reviewed by: Lindsay
The tour went smoothly and they didn't waste too much time at the lesser sights (pineapple park and butterfly garden). There was plenty of time at the aquarium, which is the highlight of the tour. The traffic coming back was pretty bad so the drop off time was later than expected.
| Rating: | |
|---|---|
| Packages: | [Until March 31] Course Including Admission Ticket to Okinawa Churaumi Aquarium. |
| Attended as: | Friends |
| Posted on: | 2017/10/10 |
| Activity Date: | 2017/10/08 |
Reviewed by: shao
I happened to find a tour site to go with my friends.
I was very satisfied with the tour!
Our destination was the Churaumi Aquarium!
It was my first time visiting the Churaumi Aquarium, and we were blessed with good weather. I really enjoyed such a dynamic aquarium with so much movement.
I wished we had a little more time to enjoy it.
The dolphin show was amazing, and I was surprised by the dolphins' abilities.
At Manzamo, as soon as we arrived, it started pouring rain, but miraculously, a beautiful big rainbow appeared.
At American Village, I was very satisfied that we could stretch our legs all the way to Sunset Beach!
I definitely want to participate again!
The staff welcomed us with smiles and thoughtful hospitality.
I would like to participate again.
友人と行くためにたまたま見つけたツアーサイトでした。
ツアー的になとても満足で良かったです!
わたし達の目的が、美ら海水族館でした!
美ら海水族館へ初めて行きましたが、お天気ににも恵まれ、大迫力でここまで動きがある水族館はとても楽しめました。
もう少し時間がほしいと思う楽しめました。
イルカショーではイルカの能力に驚きでした
次の
万座毛では到着した瞬間、大雨がふりましたが、逆に奇跡的に大きな虹がかかりとても綺麗でした。
アメリカンビレッジでは、サンセットビーチまて足を伸ばす事が出来とても満足でした!
また絶対参加したいです!
スタッフさんもいつも笑顔で思いやりのおもてなし頂きお出迎いして頂きました。
また、参加したいと思います。
| Rating: | |
|---|---|
| Packages: | 2人目無料!人数限定モニター |
| Attended as: | Friends |
| Posted on: | 2017/10/08 |
| Activity Date: | 2017/10/08 |
Reviewed by: ワダ ユウコ
I'm glad I was able to visit various places.
The content was abundant!
The guide was also very kind, and I had a great time!
いろんなところを、まわれてよかったです。
内容が盛り沢山でした!
ガイドの方も親切にしていただき楽しかったです!
| Rating: | |
|---|---|
| Packages: | 万座毛・御菓子御殿・ナゴパイナップルパークコース<~9月まで/那覇発> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/07 |
| Activity Date: | 2017/09/15 |
Reviewed by: う~ん
I chose this because it was cheap, but I wish I had read more reviews. I realized that since it's a worldwide site, there are many customers from the continent. The audio guide was just for listening, and I felt like a lunch refugee at the aquarium. The guide was quite businesslike, only focusing on the meeting time and roll call. I don't think it's suitable for those expecting Japanese-style service or for domestic travelers. I felt relieved when the driver said "Welcome back." The content of the tour was good.
安かったから選びましたが、もっとクチコミを読めばよかったです。ワールドワイドなサイトなので大陸からのお客さんが多いのだと気づきました。音声ガイドは聞くだけ・水族館でランチ難民・ガイド??さんは事務的で集合時間と点呼だけ…という感じで、
日本的対応を期待する方や国内旅行の方には向いていないと思います。運転手さんがおかえりなさいと言ってくれたのがホッとしました。
ツアーの内容は良かったです。
Dear [Name],
Thank you very much for participating in the bus tour organized by Jumbo Tours.
Our bus tours have seen a rapid increase in usage by international customers in recent years. We have been considering how to create an enjoyable experience for both domestic and international guests. As a result, we have introduced audio guides; however, it seems that the lack of a more personal touch has led to a somewhat bureaucratic impression. Moving forward, we aim to enhance our guides' training to provide a more friendly service. Thank you for your valuable feedback.
Regarding lunch at the aquarium, we recognize that there are few dining options in the vast area of the Ocean Expo Memorial Park, and we are considering improvements in this regard. We will continue to review our customer service and strive for more flexible responses, so we would be grateful if you would consider our bus tours again on your next visit to Okinawa.
Thank you once again for your valuable feedback. We sincerely look forward to your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
う~ん 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
弊社のバスツアーは近年海外からのお客様利用が急激に増えている現状でございます。
国内・海外のお客様含めて一緒に楽しめるのは何か?と考えた結果、弊社では音声ガイドでの
ご案内を導入しておりますが、ソフト面での物足りなさにより事務的な印象を受けてしまわれたようですね。
今後は親しみのある対応を目指しガイドの教育を向上させていただきます。
貴重なご意見誠にありがとうございました。
また、水族館での昼食に関しましては海洋博記念公園の広い敷地に対して飲食店が少ないため
私共でも改善を検討の一つと考えております。
再度、接客の見直しと柔軟な対応に努めて参りますので、次回沖縄にお越しの際も弊社バスツアーを
ご検討頂けましたら幸いです。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座ビーチの「サブマリンJrⅡ」・美浜アメリカンビレッジコース<~9月まで/那覇・北谷発> |
| Attended as: | Couples |
| Posted on: | 2017/10/07 |
| Activity Date: | 2017/10/02 |
Reviewed by: Min
The cruise itself was ok and underwater coral reef is amazing.
It was rainy when I went on the cruise so didn't get to see much.
The worst part is the location of the meeting venue. The building was under construction and if you don't read Japanese, it's hard to find.
Don't expect English.
| Rating: | |
|---|---|
| Packages: | Underwater Observation Plan |
| Attended as: | Families |
| Posted on: | 2017/10/07 |
| Activity Date: | 2017/10/05 |
Reviewed by: るらら
The places we visited were truly wonderful, but the attitude of the bus guide was terrible. I could only think that they were looking down on people; I don't want to use the same company again.
行く場所などは本当に素晴らしかったが、バスガイドの態度がひどかった。人を舐めてるとしか思えなかった、もう同じ会社は使いたくない
Dear Rulala,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
I deeply regret that our guide's service caused you discomfort during your valuable time. Your feedback has allowed us to confirm the actual situation on-site, which is a result of our lack of training and individual hospitality. As a company that aims to develop the travel and tourism industry, we have no excuses.
Moving forward, we will strive to reinforce the spirit of hospitality throughout our organization, including the points you raised. We hope that when you visit Okinawa again, we can assist you in your travels, and we would be grateful if you would consider us once more.
Thank you very much for your valuable feedback. We sincerely look forward to your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
るらら 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
るらら様の貴重なお時間をガイドの接客により不快な気持ちにさせてしまいました結果を
深くお詫び申し上げます。今回るらら様のご指摘により確認できた現場の実状でありますが、
私共の教育不足と個人のホスピタリティの無さによる結果であります。
旅行・観光業を発展させていく立場でありながら、弁解の余地もございません。
今後は、ご指摘頂いた内容も含めて社内全体でホスピタリティ精神の徹底に努めて参ります。
次回沖縄へお越しの際、少しでもご旅行のお手伝いができればと思う所存でございますので
再度ご検討頂けましたら幸いです。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座ビーチの「サブマリンJrⅡ」・美浜アメリカンビレッジコース<~9月まで/那覇・北谷発> |
| Attended as: | Couples |
| Posted on: | 2017/10/02 |
| Activity Date: | 2017/09/29 |
Reviewed by: daichan
I participated in a tour of the Churaumi Aquarium.
I didn't research beforehand, so it was disappointing that there was no all-you-can-eat pineapple at the first stop, Nago Pineapple Park.
The stay at the Churaumi Aquarium was three hours, and I thought that would be long, but once I got there, I realized that it wasn't nearly enough time.
Overall, I think the tour was packed with activities.
However, it was a bit disappointing that there were hardly any Japanese participants, and instead of hearing directly from the guide, we only listened to a multilingual audio guide through earphones.
美ら海水族館を回るツアーということで参加しました。
事前に調べていなかったのが悪いのですが、最初の名護パイナップルパークは、パイナップルの食べ放題がなくてがっかりでした。
美ら海水族館の滞在時間は3時間だったのですが、行く前は長いかなと予想していましたが、行ってみたら全然時間が足りないですね。
ツアーとしては盛りだくさんでよかったと思います。
ただ、日本人の参加者がほとんどいないこと、
ガイドさんの直接の話ではなく、多国語対応の音声ガイドをイヤホンで聞くだけなので、
その点はちょっと残念。
Dear Daichan,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.
Regarding the all-you-can-eat experience at Nago Pineapple Park, have you visited this facility before? The facility has suspended pineapple tastings since last summer. Currently, they offer tastings of sweets made with pineapple and juice sampling. It feels a bit disappointing, especially since Okinawa boasts the highest domestic pineapple production.
Additionally, our bus tours have seen a rapid increase in customers from overseas in recent years. We strive to provide the best hospitality to ensure all customers enjoy their experience. In considering how to create a shared enjoyment for both domestic and international guests, we have implemented audio guides.
It seems you felt a bit unsatisfied with the guide's performance. We appreciate your feedback regarding the desire to hear directly from the guide. We will review the guide's content to ensure that even with the audio guide, there is time for the guide to provide additional explanations, allowing all guests to enjoy the experience.
Thank you very much for your valuable feedback. We sincerely look forward to your participation in our bus tour during your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
daichan 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
名護パイナップルパークでの食べ放題に関しまして、以前同施設をご利用されたのでしょうか?
当該施設は昨年夏ごろよりパイナップル試食を休止しております。
現在はパイナップルを使って作ったお菓子の試食やジュースの試飲を行っております。
参考 → http://www.nagopain.com/news/post_9.html
パイナップル国内収穫量 第1位とうたっている沖縄県だけに少し寂しさを感じますね。
また、弊社のバスツアーは近年海外からのお客様利用が急激に増えている現状でございます。
全てのお客様へ楽しんでいただけるよう最大限のおもてなしを心がけております。
国内・海外のお客様含めて一緒に楽しめるのは何か?と考えた結果、弊社では音声ガイドでのご案内にいたりました。
ガイドの対応に少し物足りなさを感じられたようでございますね、
お客様からの”ガイドから直接話が聞けたら”というご意見、
音声ガイドがあっても補足事項等があればガイドから説明する時間を設けられるよう
今後ガイド内容を見直し、どのお客様にも楽しんでいただけるよう努めてまいります。
貴重なご意見誠にありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーへのご参加を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座毛・御菓子御殿・ナゴパイナップルパークコース<~9月まで/那覇発> |
| Attended as: | Couples |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/02 |
Reviewed by: ののか
Many hotels had pick-up services, and since it was the first hotel, the wait was too long. There was no commentary from the guide, so it felt boring. Also, the small gifts, like stickers, weren't very exciting. I wished we had more time at the aquarium.
多くのホテルにお迎えがあり、最初のホテルだったのでその時間が長すぎました。ガイドの話もなく暇でした。そしてプチプレゼントがシールなどであまり嬉しくなかったです。
また、水族館の時間がもっと欲しかったです。
| Rating: | |
|---|---|
| Packages: | 【4/1~9/30】通常プラン(昼食なし) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/08 |
Reviewed by: 日焼け対策
There were few snack shops inside and around the Churaumi Aquarium, so there wasn't much to eat, and we ended up ordering something reluctantly. We realized it was our mistake, and if we had known in advance, we would have bought snacks at a convenience store.
As for the tour itself, we were very satisfied and grateful!! The tour guide was really kind and handled the troubles of the Chinese tourists quickly and smartly, looking very cool while doing so!!
美ら海水族館の中やその周辺に、軽食屋さんが少なくて、食べたいものがなかったけど、仕方なく注文して食べた…という感じでした。私たちが悪いが、事前に分かってたら、コンビニで軽食を買ってたなぁ…と自分達のミスに反省しました。
ツアーじたいは、とても満足で感謝しかなかったです!!添乗員の方も本当に親切で、中国人ツアー客のトラブルにも迅速に対応されてて、格好良くスマートにされていました!!
Dear Sun Protection Team,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
I appreciate your kind words about our tour guide. We strive to ensure that all our guests, including those from overseas, have a wonderful experience.
Currently, while the Churaumi Aquarium is located within the Ocean Expo Memorial Park and has a vast area, there are unfortunately few dining options available. We believe it is our duty to improve this situation, which aligns with our spirit of hospitality.
Starting in January, it will be the flower season in Okinawa. Okinawa is beautiful at any time of the year, with stunning flowers and beautiful seas that reflect the changing seasons. We sincerely look forward to your participation in our bus tours when you visit Okinawa again.
~ We look forward to seeing you again ~
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
日焼け対策 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
添乗員へのお褒めのお言葉をいただき有難うございます。
海外からのお客様が増える一方でどのようなお客様にも喜んでいただけるよう努めております。
また、美ら海水族館は海洋博記念公園内にあり敷地が広いのに対し飲食店が少ないのが現状でございます。
このような現状を改善していくのも私共の義務でありおもてなし精神に通づるものと考えます。
1月からは沖縄花のシーズンとなります。
季節に応じた美しい花々や美しい海などいつ来ても美しい沖縄です。
また沖縄へお越しの際は、弊社のバスツアーへのご参加を心よりお待ちしております。
~またお会いできることを楽しみしております~
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座毛・御菓子御殿・ナゴパイナップルパークコース<~9月まで/那覇発> |
| Attended as: | Friends |
| Posted on: | 2017/09/26 |
| Activity Date: | 2017/09/23 |
Reviewed by: ねこ先生
I participated in this tour because I couldn't rent a car while traveling alone. Since it was a weekday, there were few participants, which allowed for a relaxed experience. What I found very good was the freedom to move around almost freely at the destination. As long as you don't miss the meeting time, it's fine. You don't have to match the pace of others. The meals were also luxurious at the resort area.
I was truly satisfied. However, I would be happy if there were a dedicated tour for those who want to spend more time at Daishi Forest Mountain.
1人旅で、レンタカー借りれないので参加しました。平日ともあり、参加人数も少なくのびのびできました。とても良いと思ったのは、現地ではほぼ自由に動ける事。待ち合わせ時間に遅れなければ大丈夫。周りに合わせなくて良いです。食事もリゾート地で豪華でした。
本当に満足できました。
ただ、大石林山にゆっくりしたいので、専用のツアーがあれば嬉しいです
Dear Neko-sensei,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.
Many of our guests join the bus tours alone, so we are delighted to hear that you enjoyed your experience. The course you participated in is the only one that includes lunch, and the hotel buffet has received great reviews.
Regarding Daishi Forest Park, it is a popular spot, and we will take your valuable feedback into consideration for future tour planning.
Thank you again for your valuable input. We hope you will choose our bus tours again when you visit Okinawa next time. We look forward to welcoming you back.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
ねこ先生 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
弊社のバスツアーはお1人でご参加される方も多くいらっしゃいますので、ねこ先生様のように
満喫して頂けて私共も嬉しい限りでございます。ねこ先生様のご参加されたコースは唯一昼食付きのコースですので、
ホテルビュッフェでの食事は大変ご好評を頂いております。
大石林山に関しましても、人気のスポットですので貴重なご意見を参考に今後のツアー構成に取り組んでまいります。
貴重なご意見誠にありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 2018.3月までのお申込み |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/22 |
Reviewed by: mturbo
Even though there is no guide, I think it would be nice to have announcements about today's route and where we are heading next.
The audio guide is also choppy and hard to hear.
ガイド無しとは言っても
今日のルートの確認やこれから向かうところくらいはアナウンスがあってもいいと思う。
音声ガイドも途切れ途切れで聞きづらい。
Dear mturbo,
Thank you very much for participating in our bus tour. I sincerely apologize for the delay in responding to your message.
We truly appreciate your valuable feedback. We will take your comments seriously and strive to make improvements.
We recognize that the issues you experienced were due to a lack of hospitality from the guide and equipment malfunctions. As you pointed out, we will focus on training our guides, including route guidance. Additionally, we will address the audio guide by improving Wi-Fi capacity, speed adjustments, and maintenance levels.
Our entire staff is committed to making our bus tours satisfactory for our customers. We look forward to welcoming you back on your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
mturbo 様
この度は、弊社主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
mturbo様の貴重なご意見誠にありがとうございました。
今回のご指摘を真摯に受け止めに改善に努めてまいります。
mturbo様が感じられた内容はガイドによるホスピタリティ不足と機器不良によるものと認識しております。
ご指摘の通り、ルートのご案内等含めましてガイド研修に努めてまいります。
また、音声ガイドに関しましてはWifiの容量・速度調整や現状のメンテナンスレベルを引き上げ改善に向けて対応させていただきます。
ご満足いただけるバスツアーになるようスタッフ一同改善して参ります。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座ビーチの「サブマリンJrⅡ」・美浜アメリカンビレッジコース<~9月まで/那覇・北谷発> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/22 |
Reviewed by: ykinlondon
It was a lunch and a packed sightseeing bus tour at the aquarium and JAL Hotel, which are difficult to reach on your own at the northernmost point. Traveling is better with companions... I made friends with a Japanese wife and some Chinese people, and we enjoyed it together.
I would like to ride again. Thank you very much.
自分では行きにくい最北端、水族館、JALホテルのでランチと盛りだくさんの観光バスツアーでした。旅は道連れ、、、日本人の奥様と中国人の方々と仲良くなり、一緒に楽しみました。
また乗ってみたいです。ありがとうございました。
Dear ykinlondon,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in my response.
Although it takes just under two hours from Naha City to the northernmost point, Cape Hedo is home to memorials for the Okinawa War and the Okinawa Reversion Monument. It is a place to pray for peace, and Okinawa has an inseparable connection to World War II. I believe it is a wonderful place to reflect on peace while enjoying the scenery. We are delighted to hear that you were able to experience the charm of Okinawa. I can also imagine the enjoyable interactions between your wife and the other tour participants! Engaging with people is indeed one of the highlights of travel. We hope you will consider using our bus tours again on your next visit to Okinawa.
Thank you very much for your valuable feedback. We look forward to welcoming you back to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
ykinlondon 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
那覇市内から2時間弱はかかる最北端ですが、辺戸岬には沖縄戦の慰霊碑や、沖縄の祖国復帰用争碑などが存在します。
平和を祈る場所でもあり、沖縄は第二次世界大戦とは切っても切れない関係の場所。
景色を見ながら平和について思いをはせる場所としてもとてもいいと思います。
沖縄の魅力を感じて頂けたようで、私共も嬉しい限りでございます。
また、奥様とツアー参加者との交流も楽しそうな姿が目に浮かぶようです!
人々との交流も旅の醍醐味ですよね。次回沖縄へお越しになられる際も是非弊社のバスツアーをご利用下さいませ。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 2018.3月までのお申込み |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/22 |
| Activity Date: | 2017/08/27 |
Reviewed by: Saki
I participated with a friend on September 18, 2017! There was only one other group of women besides us, so we were able to paddle the canoe relatively freely, which was fun! It might be a bit lacking for those who really want to see mangroves, but I think it's just right for those who want to take a quick look in a short amount of time.
2017/9/18に友達と参加しました!私たちの他にはもう1組の女性グループしかいなかったので、比較的自由にカヌーを漕げて楽しかったです!
本当にマングローブを見たい方には少し物足りないかもしれませんが、短時間にちょっと見てみたいという方にはちょうど良いかと思います。
Thank you for participating.
Hizakawa is conveniently located, making it easy to plan your trip.
I hope you enjoyed the ecosystem of Hizakawa.
Please come visit again when you're in Okinawa!
ご参加ありがとうございました。
比謝川はアクセス便利の場所にありますので、旅行の予定も組みやすかったと思います。
比謝川の生態系を楽しんでいただけたでしょうか。
また沖縄に来た際は遊びに来てくださいね!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/18 |
Reviewed by: とさにしき
At first, I didn't have high expectations and thought it would just be a memory of Okinawa, but once I started making it, I got completely absorbed. Before I knew it, about two hours had passed. This time, due to other commitments, I made it somewhat casually, but I want to take on the challenge again next time!
最初はそんなに期待もせず、沖縄の思い出にとおもっていましたが、作り始めたら没頭。きづいたら2時間くらい経ってました。今回は他の予定の関係で、適当に作りましたがw次回またリベンジしたいと思います!
| Rating: | |
|---|---|
| Packages: | 素焼シーサー絵付け体験 |
| Attended as: | Friends |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/18 |
Reviewed by: Janine
Booking this trip was really easy and the coach arrived right on time. The lady who was our guide apologised for not being able to speak English but managed to pass on all relevant details without a problem. She was very polite, attentive and friendly.
To make up for not being able to understand the guides commentary we were issued with a personal headset to listen to information. However, I found this frustrating as despite the guide giving an almost constant narrative as we went along we only got a couple of sound bites, most of which were adverts for the goods being sold at the stops. It was also difficult to hear over the guides microphone so we missed some of the information. I feel it was a lost opportunity for me to learn more about where we were.
As is usual with this kind of trip you don't get nearly enough time at each of the stops and I felt if we'd not bothered with the butterfly place and gift shop and used the time else where it would have been better. However the route we took meant you got to see quite a bit of the coast and a bit of countryside which was very nice.
However, the aquarium is the best I've ever seen and the large tank is totally awesome!
| Rating: | |
|---|---|
| Packages: | [Until March 31] Course Including Admission Ticket to Okinawa Churaumi Aquarium. |
| Attended as: | Couples |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/18 |
Reviewed by: ハット
Even though the typhoon passed three days ago, I couldn't see anything due to the aftermath. It would have been nice to have a refund or a ticket for the next visit. I hope to see a beautiful ocean next time.
台風は3日前に去っていても余波で何にも見えませんでした。返金か次回観れる券があると良かったです。次回は綺麗な海をみたいです。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/17 |
Reviewed by: penico
My sister and I traveled together, and since my younger sister (14) was visiting Okinawa for the first time and I couldn't drive, I was wondering what to do. Then my mother found a tour and signed us up. I didn't have any expectations since my mother found and booked it, but I'm really glad we participated! (*≧∀≦*) It was truly Okinawa!! I'm happy we could fully enjoy it. My sister was really delighted, and that made me happy too.
姉妹2人旅、妹(14)が、初沖縄で、私は運転出来ないため、どうしようかと思ってたら、母がツアーを見つけて申し込んでくれました。 母が見つけて申し込んだので、全く期待してなかったのですが、参加して本当に良かったと思いました(*≧∀≦*)ザ・沖縄 !! 満喫できて良かったです。妹がすごく喜んでくれて、私も嬉しくなりました。
Dear Penico,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
We appreciate your participation with your sister. Our bus tours are highly recommended for customers like you who find it difficult to travel by car. We are delighted to hear that you were satisfied thanks to your mother's arrangements. I can easily imagine the joy on your sister's face!
Next time you visit Okinawa, how about bringing your mother along as well? We have three other courses available in addition to the one you participated in, so please consider them.
Thank you very much for your valuable feedback. We look forward to welcoming you back to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
penico 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
姉妹でのご参加、有難うございます。
penico様のようにお車での移動が難しいお客様の為にも、弊社のバスツアーは大変お薦めです。
お母様の計らいでご満足頂けましたこと、私共も嬉しい限りでございます。
妹様の喜んでらっしゃった姿が目に浮かぶようです!
次回沖縄へお越しの際は、お母様もご一緒に参加されてはいかがでしょうか?
今回ご参加されたコース以外にも他3コースご用意しておりますので是非ご検討下さいませ。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座ビーチの「サブマリンJrⅡ」・美浜アメリカンビレッジコース<~9月まで/那覇・北谷発> |
| Attended as: | Couples |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/15 |
Reviewed by: おかわり
This time, I participated in this tour because it was difficult to move around by rental car with three women traveling together. The meeting place was easy to find as they provided detailed information about the bus's features! There were many spots to visit, and although the schedule was a bit tight, I was able to experience a lot of the charm of Okinawa! There were many international customers, but the tour went smoothly without any delays. At the end, I wanted to head to Kokusai Street, so I requested a change in the drop-off point, and they kindly accommodated my request, which was very helpful. Thank you very much.
今回は、女子3人旅で、レンタカーでの移動が難しかったので
こちらのツアーに参加させて頂きました。
集合場所は、バスの特徴など細かくご連絡下さっていたのですぐ見つけることが出来ました!
まわれるスポットが多く、代わりに時間がややタイトですが
沖縄の魅力をたくさん感じることが出来ました!
海外のお客様が多かったですが、時間の遅れなどもなくスムーズなツアーでした。
最後、国際通りに向かいたかったので、下車ポイントの変更依頼をしましたが
こちらも快く受けて下さったので助かりました。
ありがとうございました。
Dear Okawari,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I apologize for the delay in responding to your message.
For customers like you, who find it difficult to travel by rental car, our bus tours are designed to help you fully experience the charm of Okinawa and make your trip more fulfilling. With three women in your group, it must have been a lively journey! As you mentioned, the schedule felt a bit tight for a day, but there are many more attractions in Okinawa beyond the points you visited this time. We also offer courses that focus on the charms of the southern region, so we would be grateful if you consider us for your next visit to Okinawa.
If you have any questions or concerns during your use of our services, please feel free to contact us.
Thank you very much for your valuable feedback. We sincerely look forward to your next visit to Okinawa.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
おかわり 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
おかわり様のようにレンタカーでの移動が難しいお客様にも、弊社のバスツアーでは沖縄の魅力をしっかり
おさえてより充実したご旅行になるようお手伝いさせて頂いております。
女性3名様ですと、賑やかな旅になったのではないでしょうか?
1日で時間がややタイトと感じられましたように、沖縄の魅力は今回周られたポイント以外にも
数多くございます。南部の魅力を集めたコースもご用意しておりますので、次回沖縄へ
お越しの際もご検討いただけましたら幸いです。
ご利用の際、不明な点等ございましたらお気軽にお問合せくださいませ。
貴重なご意見誠にありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座ビーチの「サブマリンJrⅡ」・美浜アメリカンビレッジコース<~9月まで/那覇・北谷発> |
| Attended as: | Friends |
| Posted on: | 2017/09/07 |
| Activity Date: | 2017/08/30 |
Reviewed by: KAZU
We tried kayaking for the first time as a couple. We rode in a kayak as a pair, each with a paddle in front and back, and thanks to the guide's clear explanations, we made great progress and it felt wonderful.
We also enjoyed learning about the creatures living in the mangroves and trees through the guide's commentary, which was very interesting. The weather in Okinawa can change depending on the location, and while kayaking, we experienced some light rain in places. It was a bit disappointing that we couldn't see the sunset due to clouds, but we were glad to witness the beautiful after-sunset sky with red and colorful clouds.
The guide will take commemorative photos and send them to you, but if you want to take your own pictures, I recommend bringing a waterproof phone cover (as water can get into the kayak, non-waterproof covers are strictly prohibited★).
On our way back, the guide recommended a local delicious seafood restaurant. It was more of a place frequented by locals rather than a tourist spot, and when we tried it, we were thrilled by the affordable prices, generous portions, and exquisite taste!
We were very satisfied with both the nature and gourmet experiences in Okinawa!
夫婦2人でカヤック初チャレンジしました。2人1組でカヤックに乗り、前後で1本ずつパドルを持って漕いでいくのですが、ガイドの方の分かりやすい説明で、初めてでしたが、スイスイ進めて気持ち良かったです。
マングローブや木々に生息する生き物についてもガイドさんの解説でとても興味深く見ることができて楽しかったです。
沖縄の天気は場所によっても変わりやすく、カヤックで進む中にも所どころ小雨を感じるときもあり、夕日が沈む景色は雲がかかってしまい見られなかったのが少し残念でしたが、空や雲が赤く染まる美しいアフターサンセットを見ることができて良かったです。
ガイドさんが記念の写真を撮って送ってくれますが、自身でも写真を撮りたい方は、防水のスマホカバーを用意されることをお勧めします(カヤックに浸水するので防水カバーがないものは厳禁です★)
帰りがけにガイドさんから地元の美味しい海鮮レストランを紹介してもらいました。
観光向けというよりは、地元の人が良くいくお店で美味しいですよ~ということで行ってみたところ、安くてボリュームがあって絶品の美味しさに大感激!
沖縄の自然もグルメも満喫できて大満足でした!
Thank you for participating in the kayak tour and for sharing your experience. We are delighted to have been able to support you in creating wonderful memories. It seems you also enjoyed the fascinating ecology of subtropical plants and animals, including the mangroves. Although the sunset was blocked by clouds, the sight of the clouds dyed in red and orange was truly beautiful. There were also phenomena such as the rays of light and shadow patterns created from behind the clouds. It was a mysterious time away from the ordinary. Did you feel those moments where time seemed to stand still? Next time, let's go see the setting sun together! We look forward to it from the bottom of our hearts.
カヤックツアーのご参加ならびに体験談の投稿ありがとうございます。
素敵な思い出作りのサポートが出来たようで嬉しく思います。
マングローブをはじめとする亜熱帯動植物の不思議な生態も楽しんでいただけたようですね。
夕日の最後は雲に阻まれましたが、赤オレンジに染まる雲の様子は非常に美しかったです。
雲の影から生まれる影の筋、光芒という現象も出ておりました。
非日常の不思議な時間。時を忘れる瞬間、感じていただたでしょうか。
次回は沈む夕陽を一緒に見に行きましょう!
心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/06 |
| Activity Date: | 2017/08/22 |
Reviewed by: AYA
I got caught in traffic and arrived just in time. Despite causing a lot of inconvenience, the staff were very friendly and welcoming. Thanks to them, I was able to see a beautiful sunset! The atmosphere on the ship was great, and the food was very delicious.
渋滞に巻き込まれ時間ギリギリに到着になってしまいました。とてもご迷惑お掛けしたのにも関わらず、スタッフの方々はとても笑顔で対応してくれました。
おかげで、とても綺麗な夕陽を見る事が出来ました!船内の雰囲気も良く料理もとても美味しかったです
| Rating: | |
|---|---|
| Packages: | あぐー豚のしゃぶしゃぶ&姫鯛コース |
| Attended as: | Families |
| Posted on: | 2017/09/05 |
| Activity Date: | 2017/08/07 |
Reviewed by: オオシロ
I wanted to celebrate my boyfriend's birthday and made a reservation, but there were other birthdays as well. The cake came out after the music ended, which was disappointing. I even entered his age, but there were no candles, which was a letdown.
彼氏の誕生日を祝ってあげたくて
予約したが、他にも誕生日の方がいて
ケーキも音楽が終わった後にでてきてがっかりです
歳も入力したのに
ローソクもなく残念でした。
| Rating: | |
|---|---|
| Packages: | 牛肉のサイコロステーキ&魚介のグラタンコース |
| Attended as: | Couples |
| Posted on: | 2017/09/05 |
| Activity Date: | 2017/09/03 |
Reviewed by: tomato
The weather was bad, and it rained several times along the way, but I actually enjoyed it quite a bit. After experiencing a long stretch of hot, glaring sunshine, the clouds and rain felt refreshing on my skin!
Our guide, Takeshi, provided really enjoyable explanations about the plants and animals. The tour was relaxed and calm since it was just my child and me, along with one other woman, so we felt very lucky☆
My middle school son sat behind an important paddler, and surprisingly, we worked well together to paddle, which was fun. Right after Takeshi talked about the mongoose, one appeared at just the right moment, which was amazing Σ(・ω・ノ)ノ! The guide from ease really knows how to deliver!!! Haha. The conversation was entertaining, and time flew by. I wanted to paddle more!!!
Since it was a river, we didn’t feel sticky at all.
Next time, I definitely want to join the sunset tour☆ I look forward to it!
天気が悪く途中数回雨が降ったのですがそれがなかなか楽しめました。
暑いギラギラの晴れが続いていたのでこの日の曇りと雨が肌に気持ちよかった~!
ガイドの武者さんの植物や生きものの説明がとても楽しく、ツアーも私たち親子とあともう一人の女性の方だったのでのんびりゆったり落ち着いたツアーになりすごくラッキーでした☆
中学生の息子ですが重要な漕ぎ手の後ろに乗せてみたところ、意外に上手く親子で力を合わせて漕ぐのは楽しかったです。
武者さんがマングースの話をされた直後、タイミングよくマングースが現れたのにはびっくりΣ(・ω・ノ)ノ! easeのガイドさんはもってらっしゃる!!!笑
トークもおもしろく、時間があっという間に過ぎました。もっと乗りたかったです!!!
川なので肌もベタベタせずにさっぱり。
次回はサンセットツアーにぜひ参加したいです☆
その時はまたよろしくお願いします!
Thank you for participating in the tour.
I'm so glad to hear that you enjoyed it!
The summer rain felt refreshing and was quite pleasant, wasn't it?
I'm thrilled that you enjoyed the stories about the mangroves and the plants and creatures I introduced.
I was surprised by the appearance of the mongoose after talking about them (laughs).
It's thanks to your good deeds, tomato-san.
We look forward to seeing you next time for the sunset kayak!
ツアーへのご参加ありがとうございました。
ツアーを楽しんでいただけたようで、嬉しいかぎりです!
夏の雨は涼しく感じられて、気持ちが良かったですね。
僕が紹介したマングローブなどの植物や生きもの達の話、楽しんでいただけたようで何よりです。
マングースの話からのマングース登場には僕も驚きました(笑)
tomatoさんの日頃の行いが良いおかげですね。
それでは次回はサンセットカヤック、ご参加お待ちしております!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/08/20 |
Reviewed by: しょこてん
I was very full. As a surprise, I received photos, which I displayed after returning home. Thank you for creating such a wonderful day. The staff were also very kind and took photos for us multiple times.
お腹いっぱいになりました。サプライズでは、写真をいただき、帰ってから飾りました。素敵な1日を演出してくださり、ありがとうございました。店員さん達もとても優しく、何度も写真を撮って下さいました。
Dear Shokoten, thank you very much for using the dinner cruise ship Moby Dick. All of our staff sincerely look forward to your next boarding opportunity.
9/6 West Marine
All staff
しょこてん様 この度はディナークルーズ船モビーディック号をご利用いただき、誠にありがとうございました。しょこてん様ご一行のまたのご乗船ご機会をスタッフ一同こころよりお待ち申し上げております。 9/6 ウエストマリン スタッフ一同
| Rating: | |
|---|---|
| Packages: | 牛肉のサイコロステーキ&魚介のグラタンコース |
| Attended as: | Families |
| Posted on: | 2017/09/02 |
| Activity Date: | 2017/08/28 |
Reviewed by: しょこてん
This is my second time making a Shisa. I was taken care of here last time as well. This time, my mother and aunt also participated. Everyone made their own unique Shisa and we were all very satisfied. It became a wonderful memory. I have a Shisa with its mouth open and one with its mouth closed displayed at the entrance. It was really fun!!
シーサー作りは2回目です。前回もここでお世話になりました。今回は、母やおばさんも一緒に参加しました。一人一人が個性的なシーサーを作り大満足でした。すごくいい思い出になりました。口の開いてるシーサーと閉じたシーサー、ついにして玄関に飾ってあります。ほんとにたのしいですよ!!
| Rating: | |
|---|---|
| Packages: | 素焼シーサー作り体験 |
| Attended as: | Families |
| Posted on: | 2017/09/02 |
| Activity Date: | 2017/08/27 |
Reviewed by: あああ
I was able to visit more places than I expected by entering my destination. I had enough time to enjoy myself! We wanted to leave partway through, and they accommodated us, allowing us to have a smooth and enjoyable day!
However, there were times when I was concerned about the volume of voices on the bus, and I felt that we couldn't take our time as much as we would have liked. I would appreciate it if they could address the loud voices. Also, there were times when the bus was too far away, so I felt it would be helpful if the bus could stop closer.
目的地を入れていろんな場所に思ったよりも行けました。時間も余裕があるので楽しめました!わたしたちは途中離脱を望んでいましたが、それを容認していただき、スムーズに一日中楽しめました!
ただ、バス内の声の大きさなど気になることが度々あり、ゆっくり回ることはできなかった気がする。うるさいと思う声への対処もしてほしい。また、バスが遠くて困るというときがあったので、なるべく近くにバスが止まっててくれると助かると感じた。
Dear [Recipient's Name],
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
I am delighted to hear that you enjoyed Okinawa along with our bus tour. I understand that you were concerned about the volume of voices on the bus, and I suspect you may have been with a group of customers or international guests. I apologize for our lack of consideration, especially as some customers may prefer a more relaxed atmosphere during travel time. Additionally, regarding the distance of the bus stop, we will reconsider this matter, taking into account transportation and convenience.
Thank you very much for your valuable feedback. We hope you will choose our bus tour again on your next visit to Okinawa. We look forward to welcoming you back.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
あああ 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
弊社のバスツアーと合わせて沖縄を楽しんで頂けたようで嬉しい限りでございます。
バス内の声の大きさが気になったとの事で、団体のお客様もしくは海外からのお客様と
ご一緒だったのではないかとお察しします。移動時間も合わせてゆっくりされたいお客様も
いらっしゃる中で弊社の配慮が至りませんでしたことをお詫び申し上げます。
また、バスの停車場所が遠かったことに関しまして、交通面と利便性を含めて再度検討
させて頂きます。
この度は貴重なご意見誠にありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 万座ビーチの「サブマリンJrⅡ」・美浜アメリカンビレッジコース<~9月まで/那覇・北谷発> |
| Attended as: | Friends |
| Posted on: | 2017/08/31 |
| Activity Date: | 2017/08/29 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Yuko Wada,
Thank you very much for participating in the bus tour organized by Jumbo Tours. I sincerely apologize for the delay in my response.
The course you joined is one of our most popular among the four options available. We are delighted to hear that you enjoyed it. Also, thank you for your kind words about our tour guide! With many international guests, we will continue to strive to create enjoyable tours for everyone, so we appreciate your continued support.
Thank you for your valuable feedback. When you visit Okinawa again, we hope you will choose our bus tour once more. We look forward to welcoming you back.
Jumbo Tours Co., Ltd.
Hip Hop Bus Team
ワダユウコ 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
お礼の返信が遅くなってしまい大変失礼しました。
ワダ様のご参加されたコースは4種類ある中でも大変人気のコースでございます。
満喫して頂けたようで私共も嬉しい限りです。
また、添乗員へのお褒めのお言葉有難うございます!海外からのお客様も多い中で、皆様に楽しんで頂けるツアー作りに
励んでまいりますので、今後ともよろしくお願い致します。
貴重なご意見誠にありがとうございました。
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム