Couldn't have been betterReviewed by: ERT-Washington, DC, 2017/03/19
The driver arrived early, was extremely courteous, and knew some English. The vehicle was very nice and tidy. Ride to airport was pleasantly uneventful. Bear in mind, these are shared rides. We traveled quite a way across the city to reach the other passenger who was going out to the airport, but arrived at Narita in plenty of time to catch our intercontinental flight. Since one normally walks and rides the Metro in Tokyo, it can be interesting to see some of the city by car. I would recommend the service highly.
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Reasonable pricesReviewed by: Shawn , 2016/04/10
It had reasonable prices but be prepared to wait since it is a shared shuttle so you may have to wait a little while before leaving if they have more pick ups for the day. Had to wait 45-1hr for the next party to come in
very good-!Reviewed by: Kim, 2015/04/14
Great experience-! Save your time and comfortable.
Thank you for your message. We are very happy to hear it. If you have next chance in the future, please use us again.
Best regards, ai / GREEN TOMATO
amazing serviceReviewed by: Aalia Kara, 2015/02/02
We booked the pick up service and it happened that we had to arrive in Tokyo 2 days earlier. I informed veltra by email 12 hours before my arrival and they were kind enough to arrange for the pick up at such short notice. As we got out of customs we saw our driver waiting for us with our name tags. He was extenely sweet and helpful. He was very patient and guided us to currency exchange and waited while we got done.
The drive from the airport was long but not boring as the driver took interest and showed us all the places that were passing by.
He was very informative and hospitable!
Thank you veltra for your support :)
Sorry for late reply.
Thank you very much for your message. We are very happy to heaer it.
We will convey your message to the driver.
If you have a chance in the future, please use us again.
Best regards, ai / GREEN TOMATO
SuperbReviewed by: Gus, 2014/04/29
Upon exit at Narita Airport, chauffeur is already waiting for us with my name on a plaque card. Courteously, he helped us carry our luggage with a trolley. Van was huge and clean. More than enough for the 4 of us adults and a toddler. He drives carefully and safely. There was free Wifi on board. Got to our destination on time.
Thank you for your kindeness message. We will convey it to the driver. If you have a chance again, please use our service. Thank you and Best regards, GREEN TOMATO Co., Ltd.
Excellent ServiceReviewed by: Gus, 2014/04/28
Chauffeur arrived outside our hotel earlier than expected. Gladly, he greeted us and carried our luggage in the van. The van is clean, huge and comfortable, more than enough for us 4 adults and 1 toddler and all of our luggage. The driver is courteous, drives very carefully and safely, that I fell asleep. We arrived at Narita airport earlier than expected, which gave us an opportunity to do some last minute duty free shopping.
Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service
Airport RideReviewed by: Russ, 2014/02/08
Very pleasant and efficient way to the Narita Airport.
Driver was prompt and courteous.
Thank you for kindly message. We will convey it to the driver. If you have a chance to come to Japan again, please use our transfer service. We will provide high quolity service as a travel agency in Japan. Thank you and Best regards, ai kaneko
To downtown Tokyo from Narita airportReviewed by: Russ, 2013/12/05
Very prompt and friendly service. Highly recommend.
Thank you for your kindly message. We will convey it to the driver surely. When you come to Japan in the future, please use our service again! ai kaneko/GREEN TOMATO
Good ServiceReviewed by: Courtney, 2013/09/05
Driver picked me up earlier than expected which was great. I got to Narita Airport with extra time to spare and pick up last minute souvenirs.
Thank you for your message. I will tell to the driver.
Will keep to make every effort to be able to provide best services for every traveler.
Thank you and Best regards, ai kaneko (General Manager of Global Sales Division/GREEN TOMATO Co., Ltd.)