Transport Services

Everything ran smoothly and like clockwork. The driver and guide were there to meet us, and parked in a convenient spot very close by. They made everything easy for us, and the guide had good, easily understandable Engl... moreish. Moreover, they went way above and beyond, and arranged tours for us in another town where I had been unable to find suitable transport. I really appreciated everything about the experience in Japan. I hope we are assigned the same team for our return journey!

Everything was provided perfectly and as what was mentioned on the website!
It's super convenient as well that they offer a sim card with unlimited data as an additional option,I personally think this is much better tha... moren renting a WiFi coz you don't have to worry about the battery and less thing to carry in your bag. I'll definitely consider them again for airport transfer whenever I'm in Japan.

A must book transfer from the hotel to the Airport!

Driver was very helpful with my luggage and was very kind. He even assisted me getting a cart for my suitcase at the airport as I had a heavy one. He was a bit early... more than the said pick-up time BUT not a big deal as it won't make you anxious if your transfer will arrive. Vehicle used was extremely clean and spacious. They also had a free WiFi inside the vehicle so it's a plus! I'll definitely consider them again as my airport transfer provider when in Japan!

Your Hotel to Airport shuttle service was so convenient and at a reasonable price. It gave us peace of mind knowing we can get to the airport on time. It felt like we had a personal driver driving us at our own convenien... morece. Thank you.

Setting foot outside a terminal of another country was always a scary feeling, not knowing what transportation to hop on going to our hotel. But because of the great services of your company, we had a pleasant experience... more of knowing we can avail your transportation services in transferring from an airport or cruise terminal to our hotel. Your staff were so courteous and pleasant to talk to.

We immediately saw the Green Tomato sign, and were helped with luggage claim, and then led to the van with the other riders. The driver was extra careful driving in rush hour, and got all of us safely to our hotels. I ... morewas impressed!

I came down with the FLU (not corona virus) the first night in Tokyo, and we were able to change or flights home for the next day. Called Veltra, and customer service sent a message to the local Green Tomato office, which was closed. By 10:30 AM Tuesday morning, they reached us at the hotel, and were able to pick us up at 1:30 PM in order to add us to a last minute to a run. The driver was early, spoke enough English to point out sights on the way to the next pick-up, and then continued to point out a few more sights. He also drove well, and we were very appreciative of the trouble Veltra went thru to get us to Narita, with hours to spend in the airport before boarding the flight.

If Veltra offers transfers in other cities we visit in the future, they have our business! And, they will be the first place we look to for tours as well.