Kuala Lumpur City Tour with Lunch at KL Tower Atmosphere 360 Restaurant
Overall Rating
3.00
Admin issue
Reviewed by: Anthony, 2020/01/28The driver is nice and helpful! The overall trip is acceptable except some inaccurate arrangement of the buffet time. The buffet time was reserved at 1:30pm but information received by the driver is 12:00pm. At the end we realised at the spot that we have to swap the buffet time from 1:30pm to 11:30am one. As a result, we only have around 45 mins for lunch. We are fine with it but sincerely hope that their internal communication could be more effective for future tourists.
| Rating: | |
|---|---|
| Attended as: | Families |
| Activity Date: | 2020/01/26 |
|
Was this comment helpful?
[Yes]
|
|
Dear Mr. Anthony,
Greetings from Malaysia
Thanks for your feedback and we regret the inconvenience caused to you during the lunch due internal miss communication with the restaurant.
We appreciate your feedback which will help us to improve our service, hope you will consider us to assist you with your future holiday arrangements.
Thanks and best regards