Japan
I was able to efficiently tour Iriomote Island, the water buffalo cart, and Taketomi Island using the ferry, water buffalo cart, and bus. Although it was early October, it was still quite hot, and it was very good that we could travel by bus on Taketomi Island.
西表島、水牛車、竹富島、と船と水牛車とバスで効率的に観光することが出来ました。
10月初旬ですが、まだまだ暑く、竹富島はバス移動が出来、非常に良かったです。
Taketomi Island is surprisingly large, so for those who have specific places they want to visit, a free or bicycle tour is a good option. For those who want to see a bit of everything, I think a bus w
竹富島は意外と広いので、行きたいところが決まっている方でフリーか自転車ツアー。とりあえず一通り観光を希望される方はバスが良いかなーと。
I was anxious traveling alone as a Japanese person, but my driver and guide, Li Peng, was very kind. Thank you.
日本人一人で、不安でしたが、ドライバー兼ガイドさんの李鵬さんが親切でした。
ありがとうございました。
It was a culturally rich bus tour, and it was reassuring that each individual was guided in their own language. The response from our guide, Lee, who was experienced in providing tours, was wonderful as he ensured we could efficiently sightsee and have lunch. Thanks to him changing the order of the sightseeing spots and running to secure our place, we were able to enter the restaurant for lunch with zero wait time (by the time we finished eating, the wait time was 60 minutes). At Shiraito Falls, we were the first to arrive right when it opened, allowing us to take videos and photos without any people around. Unlike tours in Japan, this one had a smaller group, making it easy to chat with our guide, Lee, and receive little tips, such as how to choose a good Hakata ramen restaurant. The tour ended around 4 to 5 PM, so I participated on the day I was heading back by Shinkansen. I had enough time to return to the hotel to pick up my luggage, eat some mizutaki in the station, and catch the Shinkansen.
国際色豊かなバスツアーでしたが、その国の言語で個々に案内してくれるので安心です。
効率よく観光したりランチがとれるようにと、案内に慣れているガイドのリーさんの対応が素敵です。
観光の順番を変えたり、場所取りに走ってくれたおかげでランチでは待ち時間0分で入店(食べ終わった頃には待ち時間60分となっていました)
白糸の滝も開園すぐの一番乗りで人がいない状況で動画や写真が撮れました♪
日本のツアーと違い少人数なので、ガイドのリーさんと雑談もしやすく、美味しい博多ラーメンのお店選びのコツなど、プチ情報も貰えます。
ツアーの解散時間が16時~17時くらいと早いので、新幹線で帰路に着く日に参加しました。
ホテルに荷物を取りに戻り、駅中で水炊きも食べて新幹線に乗れるくらい時間に余裕ありました。
It's a diverse international atmosphere with many family participants, so there's room to accept things like the volume of voices on the bus or a few minutes delay in gathering time, allowing you to e
国際色豊かでファミリー参加も多いので、バスの中での声の大きさや集合時間が数分遅れるとかを受け入れ観光をのんびり楽しむ余裕を♪
I participated alone. As the guide mentioned, the flowers and greenery were withered due to the season, and while the scenery had autumn leaves, I thought it would have been even better to visit during a more favorable season. However, the guide's stories were quite delightful, and the way he spoke was slow, polite, and easy to understand. I had a very enjoyable time participating. I also thought it was quite rare to cover 350 km in a day alone in Hokkaido. It was truly wonderful. Thank you very much.
1名で参加させて頂きました。
ガイドさんもおっしゃっていましたが、時期的に花も緑も枯れて景色は紅葉はしていたもののきっと季節のよい時にくればもっと良かったのだと思いましたけど・・・・ガイドさんのお話もなかなか乙で、お話の仕方もゆっくりと丁寧で聞き取りやすかったです。とても楽しく参加させて頂きました。
走行距離も350kmと1日で1人で北海道をこれだけ回れることはなかなかないと思いました。
大変に良かったです。
ありがとうございました。
Remember the bus number. If you only remember the color, you might get it wrong. (I got it wrong... (^^;))
バスのナンバーは覚えておきましょう。
色だけですと間違えます。(間違えました・・(^^;))
Unfortunately, it was pouring rain, and I wasn't lucky, but there's nothing I can do about that. I gave up on the starry sky and decided to join the night tour, and I was thrilled to encounter many creatures I had never seen before, like coconut crabs and habu snakes! I'm glad I participated, thinking that since I came all the way to Iriomote Island, I shouldn't cancel.
あいにくの大雨、、ツイてないけどこればかりは仕方ない。星空は諦めてナイトツアーに参加してみたけど、ヤシガニやハブなど初めて見る生き物にたくさん遭遇出来て大興奮!!
キャンセルせずせっかく西表島に来たのだからと思い参加してみて良かったです。
It was raining heavily, so I participated with a rash guard, hat, and raincoat! I put my smartphone in a waterproof case to take photos. Since I was prepared, I was able to enjoy myself without worryi
大雨だったのでラッシュガード、帽子にレインコートで参戦しました!スマホは防水ケースに入れて写真を撮りました。準備していたので雨は気にせず楽しめました。マリンシューズは貸して頂けます。
I’m very happy that having Chinese tour guide. But I hope that ANA Blue Hangar would have Chinese tour guide
The overall quality was excellent, and the attention to detail and enjoyable conversation were truly wonderful. I definitely want to use this service again.
全体のクオリティはもちろん、細かな気配りも楽しいトークも大変素晴らしく、またぜひ利用させてほしいと思いました。
Even if you haven't decided what you want to see, try entrusting yourself to the driver's recommendations. I think you'll have more fun than you can imagine!
自分が見たいものが決まっていなくても、ドライバーさんのおすすめに身を委ねてみてください。想像以上の楽しみが得られると思います!
The event process is smooth and the explanation is complete. It is highly recommended to join the tour⭐
This facility is a paradise for airplane enthusiasts. The small group tour allowed us to hear various stories, which was enjoyable. The tour guide was a current flight attendant, and it was exciting to see the training uniforms that we usually don't get to see. If I were to be picky, I would have liked to see more of the training in action.
飛行機好きには楽しすぎる施設です
ツアーが 少人数なので、いろいろなお話を聞けるのも楽しかったです。
現役(?)のCAさんによるツアーガイドや、普段は見ることができない
訓練用つなぎ姿なども わくわく しました。
ぜいたくを言えば、もっと訓練をされているところを見たかったです。
Not only can you enjoy the milk, but there are also tours available, so definitely choose your favorite tour!
Note: There are age restrictions and various conditions, but for those who meet them, let
ミルだけではなく 体験できるツアーもあるので お好きなツアーにぜひ!!
注) 年齢制限や いろいろ条件があったりするけど クリアーした方は Let's Go!!
Because Yakushima has a lot of rain, you can see plenty of moss. I was able to see, touch, and experience it. There are many footpaths, so it was a good decision to borrow shoes. The guide was very kind, and I really enjoyed the homemade juice.
Along the way, I was also able to drink super soft spring water. It was great because I wouldn't have known if it was safe to drink without the guide.
雨が多い屋久島だからこそたくさんのコケを見ることができます。見て触って体験させてもらいました。足の道が多いので靴を借りて正解でした。ガイドさんが大変親切で手作りジュースもいただき大変楽しかったです。
途中で超軟水の湧水もくめました。ガイドさんがいないと飲めるかどうかわからないのでよかったです。
The tour was held despite the heavy rain that had been ongoing for about two days prior to my reservation. When we arrived at the cave, we found out that it was flooded, and unfortunately, the visit was canceled (crying). We couldn't relax at either Kabira Bay or the observation deck due to the storm, and we weren't able to take many photos... However, we enjoyed a delicious lunch.
Since we can't control the weather, I will consider this a valuable experience, but it turned out to be a disappointing tour.
予約していた2日ほど前から続いていた大雨の中で催行されました。
楽しみにしていた鍾乳洞に着いたところで、鍾乳洞内が冠水しているとかで、まさかの見学中止に(泣)
川平湾でも展望台でも暴風雨でゆっくりできず、写真もなかなか撮れずじまい…
お昼は美味しくいただきました。
天候はどうすることもできないのでこれも貴重な体験かと思うことにしますが、残念なツアーとなってしまいました。
I think it's a good idea to prepare for wet feet and bring a towel.
足元も濡れても構わない支度で、タオルも持っていくのがいいと思います。
The driver was very kind, and the guide was skilled, which was great. They took a lot of photos for us, and the way they brought out smiles during the shots was excellent! Thanks to them, we got some great pictures and are very satisfied. If I have the chance, I would definitely like to use their services again!
運転手の方がとても親切で、ガイドも上手でよかったです
写真もたくさん撮ってくださって、撮る時の笑顔の引き出し方も最高でした!
おかげで、いい写真が撮れて満足してます
機会があれば、またぜひ利用したいです!
They are flexible with time and the places you want to visit, so I think it's perfect for those who are short on time.
時間や行きたい場所にも臨機応変に対応してくださるので、時間がない人にはピッタリだと思います
The driver was very pleasant, and I felt安心してお願いできました! I hadn't decided on many plans until the day of, but I was given suggestions for the extra time, and I was able to spend it meaningfully! I highly recommend it!
運転手の方の感じがとてもよく、安心してお願いできました!
当日まであまりプランを決めていなかったのですが、余りそうな時間も、ご提案いただき、有意義にすごせました!
おすすめです!
Compared to other mountains at the same elevation, there were many flat paths, so it wasn't as challenging as I expected.
I ordered a bento, and it was very delicious.
The guide skillfully adjusted the timing for breaks and lunch while keeping an eye on the weather. I wasn't expecting much, but I was happy to have many wonderful photos taken. They were a very interesting person.
Thank you for a wonderful experience!
同じ標高の山々に比べて平坦な道が多く、さほど登りが無かったので思ったより大変じゃなかったです。
お弁当をお願いしましたが、とても美味しかったです。
ガイドの方が天気を見ながら良いタイミングで休憩やランチの時間をうまく調整して下さいました。期待していなかったのですが、とても素敵な写真をたくさん撮って下さり嬉しかったです。
とても面白い方でした。
素敵な体験をありがとうございました♪
The environment wasn't conducive to eating slowly during lunch, so I couldn't finish my bento. For those who eat slowly, I think it would be good to prepare onigiri or something light to eat.
昼はゆっくり食べられる環境でなく、お弁当を完食できませんでした。
食べるのが遅い方は、おにぎりや軽く食べられるものを用意してかれるといいと思います
I was worried about the rain, but it held off, so I was lucky! The water buffalo was obedient and cute ❤ I learned a lot about the island's culture and more!
雨の心配してたけど、何とかもってラッキー!水牛さんが従順で、可愛い❤ 島の文化とか色々教えてもらえました!
It's worth participating in this tour as if it's a once-in-a-lifetime experience!
一生に一度の、ツアーだと思って参加するのも有りですね!
I participated in a tour with my parents in their 70s. The guide was very attentive, and they kindly took many great photos of the two of us. We were able to see and walk around famous spots in just one day, and they returned home very happy and satisfied.
70代の両親でツアーに参加しました
ガイドさんもとても丁寧で
写真も声をかけて下さって2人の良い写真がたくさんとれてました☺️
有名どころをいち日で見て歩けて
楽しかったと喜んで帰ってきました☺️
Even though there were many foreigners, they said they had a great time with a Japanese guide, so I believe that elderly people can participate without any worries and enjoy themselves. 😊
外人さんが多くても日本人ガイドさんで困ることなく楽しく過ごせたといってましたので、
ご高齢の方も不安なく楽しく参加できると思います😊
Dear Hishiba,
Thank you very much for participating in the LIMON tour. I was very pleased to read that you were satisfied with the tour. Additionally, I am truly honored to receive your kind words about our tour guide. Our entire team will work hard to ensure you can join us again next time. We sincerely look forward to your next participation.
Sincerely,
Shinkimi Kanko, LIMON
ヒーシバ様
この度はLIMONツアーにご参加いただき、誠にありがとうございます。
ご満足いただけるツアーでありました事、大変嬉しく拝読いたしました。
また、添乗員へのお褒めのお言葉をいただき、大変光栄でございます。
次回もご参加いただけるよう、社員一同全力で取り組ませていただきます。
またのご参加を心よりお待ちしております。
神姫観光 LIMON
Although it was unfortunately rainy, I was able to efficiently tour around in a day. However, if you go to the bear ranch, there won't be time to explore Showa Shinzan. The guide recommended several lunch spots around Lake Toya. I had a great time sightseeing in Sapporo, despite the limited time. However, I noticed that the explanations in Chinese were much longer than those in Japanese and English.
あいにくの雨模様でしたが、一日で、ぐるーっと、駆け足で効率よく観光出来ました。
但し、熊牧場に行くと、昭和新山を見て回る時間は有りません。洞爺湖での、昼食場所を、ガイドさんが何ヶ所かお薦めして下さいます。
時間が無っかった札幌で、一日観光楽しかったです。
ただ、気になったのが、日本語、英語より、ずーっと長く中国語での説明がありました。
If you want to use the restroom, shop, or take photos, act quickly.
お手洗い、買い物、写真撮りをしたいなら、素早い行動を。
First of all, I would like to thank our guide for their cheerful and upbeat guidance. Even though it was drizzling a bit right before departure, as soon as the bus started moving, the weather cleared up, and I was able to enjoy the wonderful scenery of Lake Shikotsu, Lake Toya, and the ropeway at Mount Usu, all mixed with autumn leaves. I was worried that 10 hours might be too long, but there were so many highlights that it felt like no time at all. Thank you very much for being so considerate of me as a solo participant.
まず、ガイドさんの陽気でテンポの良い案内に感謝します。出発間際まで雨が少し降っていたのに、バスが走り出すとどんどん晴れてきて、支笏湖、洞爺湖、そして有珠山のロープウェイと紅葉混じりの素晴らしい景観を楽しむことができました。10時間も長いかなーと心配してましたが、見所たくさんで、あっという間のひとときでした。
一人参加の私にいろいろ気を配っていただき本当にありがとうございました。
I learned various things at each spot. I'm in awe of the depth of knowledge. If you're going to trek, it's definitely more enjoyable to learn along the way. Just walking would be a waste.
それぞれのスポットでいろいろな事を教えていただきました。知識の深さに脱帽です。せっかくトレッキングするであれば、いろいろ教えてもらいながらの方が断然楽しいです。ただ歩いていてはもったいないです。
Since there are some steep areas, let's prepare with complete gear.
急な箇所もあるので、万全の装備を準備しましょう
The humorous explanations from the tour guide were incredibly enjoyable. Shirakawa-go had nice weather. The Kanda family house was not crowded, but it was definitely worth seeing. The inbound visitors were captivated by the rice harvesting with the combine. We were able to capture great scenes with the remaining rice stalks and the trees starting to turn red.
On the other hand, it started to rain in Ainokura, but at Yusuke, we could vividly imagine the silk farming from that time. Additionally, the washi paper-making experience was a great memory for the family from Germany who were also delighted.
添乗員さんのユーモアあふれる説明は最高に楽しめました。
白川郷はいい天気。神田家は空いていたけど見ごたえ十分。
インバウンドの皆さんはコンバインでの稲刈りの様子に見入っていました。稲穂が残っているところ、赤く色づいてきた木など、良いシーンが撮れました。
一転、相倉は雨になってしまいましたが、勇助では当時の養蚕業の様子を具体的にイメージできました。また、和紙漉き体験はドイツから来た親子も喜んでいていい記念になりました。
Dear Jimmy,
Thank you very much for participating in our tour. I was very pleased to read that you enjoyed the scenery and sightseeing in Shirakawa-go and Gokayama. It seems that many inbound guests are quite interested in experiences that are hard to come by, such as using combines and rice planters. Were you able to take many memorable photos in both villages?
Thank you also for your kind words about our tour guide. We will continue to strive to provide even better experiences in the future.
Jimmyさん
この度は弊社ツアーにご参加いただき、誠にありがとうございました。
白川郷・五箇山とも、風景や見学をお楽しみいただけたとのこと、大変うれしく拝読しました。
インバウンドのお客様は、コンバインや田植え機など、なかなか体験できない機会に興味深々な方も多いようです。
どちらの集落でも、思い出に残るお写真をたくさん撮ることができましたでしょうか。
添乗員への温かいお言葉もいただき、ありがとうございました。
今後もより良い体験を提供できるよう、努めてまいります。
The Blue Pond looked beautiful and blue, even though the weather wasn't very good. The lunch was delicious and satisfying. I really enjoyed experiencing the nature of Hokkaido!
青い池は、天気はあまり良くなかったけど、青くてキレイに見えました。
ランチも美味しくて満足でした。
北海道の自然を味わえてとても楽しかったです♪
I was able to see many fish and sea turtles while being taught carefully, even with the children around. Thank you very much.
子供達がいるなか、丁寧に教えていただけて、魚、ウミガメもたくさん見れました。
ありがとうございました。
It's easy because you can go hands-free.
手ぶらで行けるので楽です。
Thank you for participating!
I'm glad the children enjoyed it too! 🐢✨
It was truly a lucky day to encounter so many fish and sea turtles!
Please come back to Miyako Island with your family again! 🌺
ご参加ありがとうございました!
お子さまたちも一緒に楽しんでいただけて嬉しいです🐢✨
たくさんの魚やウミガメに出会えて、本当にラッキーな日でしたね!
またご家族で宮古島に遊びにいらしてください🌺
In the morning, I spent time traveling from Huis Ten Bosch, so in the afternoon, I joined the course at the Confucius Temple and Glover Garden.
Thanks to the guide, I was able to hear various stories, which was great. I participated alone, but I was able to see everything smoothly. The time was shorter than I expected, and it felt busy.
午前はハウステンボスからの移動の時間だったので、午後から孔子廟とグラバー園のコースに参加しました
ガイドさんのおかげで、色んなお話が聞けて良かったです
1人の参加でしたが、スムーズに見ることができました。時間は思ったより短くて、忙しかったです
Nagasaki is a hilly city, so I highly recommend taking a bus tour.
長崎は坂の街なので、バスツアーはとてもお勧めです
There are many foreigners, the cost is low, and you can easily visit the places you want in one day. The tour guide's attentiveness was also wonderful, and I had a great time throughout the day. I would like to use this service again.
外国人の方が多い中、費用は安いし、一日かけて、行きたい所にサクッと行ける。添乗員さんの気遣いも素晴らしく、一日楽しめた。又、利用したい。
It was a great experience to enjoy a different view from the open deck. I'm glad I could use the short amount of free time efficiently.
オープンデッキで通常と異なる景観が味わえて良い経験でした
空いた時間の短時間で効率的に利用できてよかった
I participated in the Itoshima bus tour with a friend, and the reviews were great. Our guide, Li Peng, provided explanations in Chinese and Japanese, and he kindly shared recommendations at each stop. I felt his consideration and kindness towards the participants. We were able to see Shiraito Falls up close. At the Ichiran Forest, we were lucky to eat with a wait time of 0 minutes. Be careful of your footing in Totoro Forest. We enjoyed a leisurely stroll around popular spots like Meoto Iwa. Lastly, Li Peng's recommendation of the "drinking yogurt" was delicious! Thank you, bright Li Peng. I had a great time and made wonderful memories.
口コミが良く、糸島バスツアーに友人と二人で参加しました。ガイドの李鵬さんは、中国語、日本語で説明をしてくれて、行った先でのおすすめを丁寧に教えてくれました。参加者への気遣いと優しさを感じました。白糸の滝は間近で見る事ができました。一蘭の森は待ち時間0分で食べる事ができて、ラッキーでした。トトロの森は足元注意です。夫婦岩、人気スポットなど、ゆっくり散策できました。最後に李鵬さんおすすめの【のむヨーグルト】は美味しかった!
明るい李鵬さん、ありがとうございました。
楽しく参加できて、よい思い出になりました。
No matter how stylishly you dress up, comfortable shoes are recommended. Be careful with your footing at Shiraito Falls, Totoro's Forest, and the coastline!
どんなにオシャレに着飾っても、足元は歩きやすい靴がおすすめです。白糸の滝、トトロの森、海岸は足元注意です!
I was able to enjoy the atmosphere of Taketomi Island. I think the lack of time was my own mistake.
However, I was really frustrated that I couldn't hear the voice of the water buffalo cart guide. I was at the back of a group of about eight people. The manners of the elderly participants in the group were the worst. They were talking on their cell phones and starting casual conversations. I wanted to enjoy a relaxing time, but they kept interrupting the beautiful folk songs...
If the service is so different between the front and back, I wish the price would reflect that. It was frustrating not to hear the guide's voice, and it ruined the experience.
竹富島の雰囲気は味わえました。
時間にゆとりがなかったのは自分のミスだと思います。
ただ、水牛車のガイドさんの声が聞こえないのには参りました。
片側8人程度乗車の最後尾。
グループで参加していた高齢者のマナーが最悪。途中携帯電話で通話はするし、世間話は始めるし。ゆったりした時間を楽しみたいのにせっかくの民謡に合いの手入れるし…
前方と後方でこんなにサービスが違うなら金額も変えて欲しい。
ガイドの声が聞こえなくてイライラ
せっかくの体験が台無しでした。
It depends on luck. Cows are cute and healing.
運次第です。牛は可愛くて癒されますよ。
Dear Miyake,
Thank you very much for participating in our company-sponsored tour.
We sincerely apologize for any discomfort you experienced during the water buffalo cart tour. We will share your feedback regarding the difficulty in hearing the guide and the manners of other guests with the relevant facilities, and we will strive to make improvements so that you can enjoy a more comfortable experience in the future.
Thank you for your valuable feedback.
Sincerely,
Ishigaki Island Dream Tourism Staff
ミヤケ 様
このたびは弊社主催ツアーにご参加いただき、誠にありがとうございます。
水牛車観光の際には、ご不快な思いをおかけし、誠に申し訳ございませんでした。
ガイドの声が聞こえにくかった点や、同乗されたお客様のマナーにつきましては、関係施設へ共有のうえ、今後はより快適にご参加いただけるよう改善に努めてまいります。
貴重なご意見をお寄せいただき、誠にありがとうございました。
石垣島ドリーム観光 スタッフ一同
As I paddled the canoe and felt the wind, the fatigue of everyday life seemed to fade away.
The sounds of birds echoing in the mangrove forest and the light reflecting on the water's surface were truly beautiful, providing an incredible soothing effect. I thought half a day might not be enough, but surprisingly, canoeing turned out to be quite challenging, and I was completely satisfied even with just half a day!
カヌーを漕ぎながら風を感じると、日常の疲れがすっと消えていくようでした〜
マングローブ林に響く鳥の声と水面に反射する光が本当に美しく、癒やし効果は抜群です。
半日では物足りないかもと思っていましたが、意外とカヌーって漕いでみると大変で全然半日でも満足できました!
There is nothing to block the sunlight above the river, so it's better to apply sunscreen.
川の上は日差しを遮るものがないので日焼け止めはしたほうがいいです。
I was worried about the weather, but I was glad to be able to enjoy a starry sky like a natural planetarium! I was also very satisfied to see rare creatures in the jungle at night!
天候が心配でしたが、なんとか天然のプラネタリウムのような星空を楽しめて良かった!
夜のジャングルで珍しい生き物も見られて大満足!
The guide explains the stars, but there are so many that it's hard to tell which is which 💦 It might be helpful to download a constellation app!
ガイドさんが星の説明をしてくれますが、星が多すぎてどれがどれやら💦
星座のアプリを入れていくとわかりやすいかも!
Honestly, it was quite disappointing.
At the beginning of the explanation, it was emphasized that "coconut crabs can often be seen," but in the end, we only found a small hermit crab. The latter part was mostly excuses saying "they are mostly not around this season," which contradicted the initial explanation and was a bit disappointing.
I also had a photo of the starry sky taken, but it was blurry and there was no retake. I understand that there are parts that are beyond control since it's nature, but there was hardly any explanation or creativity from the guide regarding the wildlife, stars, or plants, giving the impression of just a "night walk" rather than a tour.
Looking around, all the participants also had expressions of dissatisfaction at the end. Honestly, 5,000 yen per person feels expensive for this. It would have been better if there had been more content and a sense of professionalism from the guide.
正直、かなり残念な内容でした。
説明の冒頭では「ヤシガニがよく見られる」と強調されていましたが、結果的に見つかったのは小さなヤドカリ一匹だけ。後半は「今の季節はほとんどいない」との言い訳が中心で、最初の説明と矛盾している点も少し残念でした。
星空の写真も撮っていただきましたが、ブレていて撮り直しもなし。自然が相手なので仕方ない部分もあるとは思いますが、生物・星空・植物などガイドの説明や工夫がほとんどなく、ツアーというよりただの「夜の散歩」という印象でした。
周りを見渡すと、参加者も皆、消化不良の表情で終了。これで一人5,000円は正直高いと感じます。もう少し内容の補完やガイドさんのプロ意識を感じられたら良かったです。
We sincerely apologize for not being able to meet your expectations despite your participation. We deeply regret that the explanations and content were insufficient, especially as you came to enjoy the coconut crab and the starry sky.
While we acknowledge that natural environmental factors may have played a role, our lack of consideration in pre-event explanations and on-site responses, which made you feel it was "like a night walk," is entirely our shortcoming. We also take your feedback regarding the photo opportunities and the guide's insufficient explanations seriously, and we will work on improvements with all our staff.
We truly appreciate your valuable feedback. We will do our utmost to ensure that your next experience is one where you feel it was worth coming, rather than feeling disappointed.
Miyako Island ADVENTURE PiPi
このたびはせっかくご参加いただいたにもかかわらず、ご期待に沿うご案内ができず誠に申し訳ございませんでした。
ヤシガニや星空などを楽しみにお越しいただいた中で、説明や内容が不十分でご満足いただけなかったこと、深くお詫び申し上げます。
自然環境の影響もあるとはいえ、事前説明や現場での対応に配慮が足りず、「夜の散歩のようだった」と感じさせてしまったことは、完全に私たちの至らなさです。
また、写真の撮影対応やガイドの説明不足についても真摯に受け止め、全スタッフで改善を進めてまいります。
貴重なご意見をお寄せいただき、心より感謝申し上げます。
次回は「残念」ではなく「来てよかった」と思っていただける体験をご提供できるよう、全力で取り組んでまいります。
宮古島 ADVENTURE PiPi