Reviewed by: Ron Atkinson
On the day after Tokyo's massive typhoon and large earthquake, Ken Takahashi met us at the Yokohama port to provide the day tour in Tokyo we had reserved, originally planned the day earlier. Ken took us to all the places we wanted to see, with a few of them off the regular tourist path, with Tuck, our driver. We were so pleased to see the usual places tourists want to see, as well as take us to a bamboo forest. My wife also wanted to find an artisanal fan, and Ken found an excellent shop with wide choices with a 5th generation owner, and he helped her purchase one with a stand. Ken also took us to a tea ceremony, and then a tempura lunch, the best tempura we've ever eaten. He has an excellent knowledge of history and of the city, and with his experience, and our interests, he curated an active and meaningful 8-hour day. After the day, he created an edited video of our day (taken with his Go-Pro camera) and promptly sent it to us along with a journal of the day. One of the things we found most thoughtful was the coordination of Tuck's dropping us off close to the places we wanted to see, and then magically Tuck picked us up at a very close location, to maximize our valuable time that day. Wonderful day with Ken, and proactive communication with Veltra (Taiji) when we all realized that the typhoon was going to hit Tokyo on exactly the day we had planned our tour. We were so grateful that our tour could be pushed back one day.
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| Attended as: | Couples |
| Posted on: | 2019/10/28 |
Reviewed by: Lily
We had such an awesome time with this Mt. Fuji tour. The activities are well-organized, we enjoyed walking around the villages, taking photos with Ninja and beautiful Mt. Fuji almost every where we went to. The lunch was super delicious and since it was a buffet so our 4 kids enjoyed all their favorite food. Ami is such a friendly and knowledgeable tour guide, we loved the way she taught us how to make a small origami and I like her poems too. The price of the tour is higher than others but it is worth the money.
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| Packages: | Mt.Fuji Tour without Lunch (2019 Plan) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/10/25 |
| Activity Date: | 2019/10/03 |
Reviewed by: Annie
The tour to mount Fuji overall was great. Tour guide is very nice, scenery was beautiful and so much fresh air comparing to city. The sky was abit foggy but it cleared up near afternoon. The ropeway is very crowded, didnt get a good view but Kawaguchi lake cruise was relaxing and fun. Would love to go on more of these.
Dear Customer,
Thank you for taking part in our tour.We are so glad to hear that you spent a great time in Japan.
We are looking forward to seeing you again.
Wish you have a nice day.
Team LIMON
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| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/10/24 |
| Activity Date: | 2019/10/21 |
Reviewed by: Selena
I went on the tour with my sister two days after the October typhoon. Due to a landslide caused by the typhoon, we had to take a detour, which resulted in additional travel time. Unfortunately, we were not able to travel up to the 5th station due to the change in schedule/timing. We were also not able to see Fuji-san due to the cloudy weather. But we understand that this is beyond the tour company's control. On the flip side, the tour guides were extremely friendly and tried to make up for cancelling the 5th station trip by providing some snacks, which were quite thoughtful. Overall, I like how the tour guides were organized and upfront about the change in schedule. They also incorporated some humour when interacting with us, which made us feel welcomed. The ice cream at the end of the tour was a nice touch to complete the experience (we recommend having the peach flavour!). I can imagine that the itinerary would be perfect if the weather was accommodating. We will definitely come back again, perhaps during spring time when Mt. Fuji is more visible.
Dear customer,
Thank you for taking part in our tour.
We are happy that our tour made up for the part of the unforeseeable weather and that you have had a good time in our tour.
We hope to see you again in the early future and please enjoy the next tour as well!
Regards
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Friends |
| Posted on: | 2019/10/24 |
| Activity Date: | 2019/10/15 |
Reviewed by: Marcus
Brought mom on this tour today! It was her first time in Tokyo, and I was quite worried how the tour would turn out given the weather forecast (rain!) and the reported closures of certain attractions caused by the recent typhoon. As it turned out, our worries were unfounded! While it was indeed raining as we were boarding the bus this morning, the weather started to clear as we head closer to Mt Fuji. The tour agency also made very good arrangements for us to have a great time. Coupled with the enthusiastic tour guide Jane, I would say our whole bus-load of people truly had an unforgettable day out! And guess what we found at Mt.Fuji? None other than Mt.Fuji!! I know this may not make sense, but you'd be surprised how many people went to Mt Fuji without seeing it...mainly due to weather issues. Well, we thought we wouldn't be able to catch it, but we did...snow-capped no less!
Really appreciate the quality of the tour, the seamless arrangements from one destination to another, and the professionalism show by the tour guide, and our bus driver. Couldn't have asked for more. Thumbs up!
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with her.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
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| Packages: | Review Rebate Special / Return by Bus with Lunch |
| Attended as: | Families |
| Posted on: | 2019/10/22 |
| Activity Date: | 2019/10/22 |
Reviewed by: Iain
A very well organised day trip to Mount Fuji, including lunch, lake cruise and cable car ride.
Fantastic experience, although we only had a brief view of Fuji San (you can't control the weather!!).
Lovely light lunch at a "French Themed" restaurant in the theme park at the base of Fuji.
20 minute lake cruise and a cable car ride, with cracking views of Mount Fuji (if weather plays ball!!), expertly guided by Hiro!!
Thoroughly recommend this trip.
Dear customer,
Thank you for taking part in our tour.
We are very glad that you have had a great experience.
We hope that you will join our tour again in the future!
Have a good day.
LIMON
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| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/11 |
| Activity Date: | 2019/09/26 |
Reviewed by: Fabio
The overall impression of the experience was great and everything was on time.
We're a couple and liked the most about the mountain and scenery nearby. However, it depends on the weather as well. We're a bit unfortunate because we could not see the top of the mountain as it was cloudy (indeed, we could not predict the weather accurately, because we booked earlier based on forecast and it supposed to be sunny). But, we had enough time to walk and explore at the 5th station. The staffs were all great and friendly: from the lady who welcomed us, the guide who speaks both japanese and english, and of course the driver. We expected to have a light lunch provided, but the trip included a proper course lunch which was great and delicious. Also, they have options for special dietry and you must make sure to let them know. We can advice future participants to book in advanced as the tour can easily get fully book, please state clearly if you have any special dietry for lunch, and enjoy your trips! Overall, it's highly recommended especially for those travelling with kids, couple, and old people. All the seighseeing, lunch, cruise, cable car, and return transport are included.
Dear customer,
Thank you for taking part in our tour.
We are very glad that you have had enough time spent at the area and enjoyed the service our staff provided.
We hope to see you again in the future!
Have a good day.
LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/11 |
| Activity Date: | 2019/10/06 |
Reviewed by: Amanda
This trip was in general very good. It was easy to find the meeting spot and the person who was standing there waiting was very helpful and made sure that everyone got on the bus etc. The bus was very comfortable and when arriving at the fifth plateau it was unfortunately cloudy. However the bus driver stopped at a second stop that was not in the plan and there we were able to see the top. Very appreciated! The lake cruise and the ropeway ride was okay, would probably be more fun if it was sunny. The time at this stop was too long as well. In the end, everyone was standing around and waiting for the bus to go back to Tokyo so maybe reduce the time there during the off season. But in general, a very good 1-day trip that I would recommend.
Dear customer,
Thank you for booking our tour. It is a pleasure to have you travelling on board with us and we are very glad to hear that you found it easy to find the meetup place.
We are sorry about the weather how it was cloudy which did not make it the best for travelling to Mount Fuji, lake cruise and the ropeway.
With regards of the final stopping point, we will improve this for the future.
We look forward for your next travel with us.
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Families |
| Posted on: | 2019/10/04 |
| Activity Date: | 2019/09/26 |
Reviewed by: Lina Amare
My husband and I did this great tour together. It was filled with fantastic views and sceneries. The boat cruise was amazing and Mount Fuji is stunning. It's 100% recommended to do this tour if you want to experience Mount Fuji from different points of views. It might get cold out there, so we recommend you bring a sweater. The tour leader was a sweetheart and the Veltra team did a great job organising every part of the trip. We highly recommend this tour.
Dear customer,
We are very glad that you have enjoyed yourself in the tour, being able to see great views and so on.
Thank you for recommending our tour!
We hope to see you in the near future in our tour again.
Thank you for booking our tour and we wish you a good day.
Best regards,
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/04 |
| Activity Date: | 2019/09/26 |
Reviewed by: Tuan
The overall experience was outstanding. Both the tour leader and bus driver were very friendly and offer assistant in any way they can. At every stop the tour leader explained very carefully what to do and when we need to get back to the bus. The 5th Station was cloudy and we did not get the chance to see Mt. Fuji. Same for Lake Kawaguchi. However after riding the ropeway to the top of the mountain and wait for a while, we could finally see the peak of Mt. Fuji. Such an amazing experience. The best part of the tour is the western-style lunch at a very cozy restaurant, and the $3 coupon. We did not use the coupon to buy ice cream but to buy souvenir because there are many selections.
Dear customer,
We are very glad that you have enjoyed yourself with the service that the tour provided, the best part which is also a great news for us is that you could see the peak of Mt. Fuji and that you had a great meal at the restaurant.
We hope to see you in the near future in our tour again.
Thank you for booking our tour and we wish you a good day.
Best regards,
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/03 |
| Activity Date: | 2019/09/27 |
Reviewed by: Sindu
The entire process of booking the trip, partaking in the day’s activities, and returning back to Tokyo was all seamless. We were blessed with beautiful weather and clear views of Mt. Fuji, which was a huge bonus. Lunch was great. If you are a big eater, I would recommend bringing or buying a snack for the ride home in the evening. Overall, very satisfied!
Dear customer,
We are very glad that you have enjoyed yourself with our bus tour.
These photos are very beautiful!
We hope to see you in the near future in our tour again.
Thank you for booking our tour and we wish you a good day.
Best regards,
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/02 |
| Activity Date: | 2019/10/01 |
Reviewed by: Lynda
Had an amazing time on this tour. Our tour guide communicated clearly and effectively with the guests. He made sure everyone knew when and where to come back at and willingly answered everyones questions. The weather was perfect!! We saw Mt. Fuji in all its beauty. Lunch was pretty good with a fun spot at FujiQ theme park. Lots of photo opportunities! The boat ride was great, you get to see mt. Fuji without interruptions. I highly recommend this tour to anyone who wants to spend a day seeing the famous mountain
Dear customer,
We are very glad that you had this experience without communication problem and was also blessed with wonderful weather.
It is also great that you enjoyed yourselves in Fuji Q Themepark and the boat ride without interruptions.
We look forward to having you again in the future.
Have a good day!
Best regards,
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/02 |
| Activity Date: | 2019/10/02 |
Reviewed by: Sarath
The best option for foreigners to visit Mt. Fuji as a one day trip. The trip was very well planned and organized. Our tour coordinator was very pleasant and friendly. She was very informative about the various attractions on the way as well as the planned spots. Our first destination was fifth station of Mt. Fuji. Even though clouds covered Mt. Fuji most of the time, we were able to have a pretty good look at the highest peak of Japan, thanks to our generous driver who stopped at a point( when the clouds moved away for a few moments) just below the fifth station on our way back. The next destination was lake kawaguchi where we experienced lake cruise and rope way ride. The lake is surrounded by green landscape. This will be a perfect option for any group like family, friends, couples etc.
Dear customer,
First of all, thank you for booking our tour to Mount Fuji from Tokyo.
We are very happy that you have enjoyed Mount Fuji despite the cloudy weather and thank you for your compliment to the tour conductor.
We hope to serve you again in the future!
Thank you very much for your comments!
Best regards,
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/09/29 |
| Activity Date: | 2019/09/26 |
Reviewed by: Fiona Cameron
The experience overall was amazing starting with the bus journey to Fuji which was comfy and air conditioned with a friendly driver. Our tour leader was extremely informative, happy and spoke great English. The 5th station was cloudy but it was a lovely area to walk around and the views were still incredible. The boat journey on Lake kawaguchi was stunning and peaceful. What made the whole trip was when we went up the ropeway the cloudy had moved and we could see Mount Fuji clearly. A lovely touch at the end was a voucher for ice cream. I would recommend this trip to everyone who want to see Mount Fuji or just wants a trip outside busy Tokyo.
Dear customers,
Thank you very much for booking our bus tour to Mount Fuji from Tokyo.
We are very glad to hear that you have had a comfortable journey and seemed to have enjoyed the time you spent with the tour conductor and the view that was offered.
It is always great to be able to have some ice cream to conclude the journey!
We hope to serve you again in the future.
Team LIMON
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| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Friends |
| Posted on: | 2019/09/27 |
| Activity Date: | 2019/09/27 |
Reviewed by: Takumi
It was amazing experience to visit Mt. Fuji
Tour guide and driver are really kind.
Food was amazing, never had Hoto noodles before, it wasMiso type flavored soup.
Souvenir shop was interesting I bought rock sweets
Thank you for joining our tour.
We are so glad to see you on this time.
We hope your trip will be better in Kyoto.
If you come to Japan again, please choose our tour again!
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| Attended as: | Friends |
| Posted on: | 2019/09/27 |
Reviewed by: Jane Dorey
The trip was excellent along with the guide and the lunch we had, well done
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/09/23 |
| Activity Date: | 2019/09/19 |
Reviewed by: NatC
Awesome day tour lead by a very knowledgeable and funny tour guide Kana-san!
We were a little unlucky with the weather however Mt Fuji was visible for a very limited time throughout the day. Would highly recommend for anyone with limited time in Tokyo as a must see!
Lake Ashi cruise was also beautiful and gave us another brief view of Mt Fuji as the clouds parted.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/09/14 |
| Activity Date: | 2019/09/11 |
Reviewed by: Jess
Would definitely recommend this itinerary & tour! Our tour guide was friendly and service was great overall.
Dear customer,
Thank you for participating in our tour. We are very happy to hear that you have enjoyed yourself using our service.
We hope to see you again in the near future!
Thank you!
Team LIMON
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| Packages: | Standard Plan (Until August 18, 2019) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/31 |
| Activity Date: | 2019/08/10 |
Reviewed by: Jose
I was happily surprise for the whole tour, very veryyy nice, comfortable bus, very well organized tour, beautiful places to appreciate the mount Fuji. I felt they really thought about us as visitors and welcome guests, not just random people that only represent money for the company. Totally recommend this tour and the company. I would definitely go with them again. I traveled with my wife and 1 year old baby, and I had no issues, perhaps I would recommend next time to offer a car seat for the baby.
Dear customer,
We are very glad to hear that you have enjoyed yourself in the tour to Mount Fuji.
Meanwhile, thank you for your valuable advice. We will take that into consideration for travelers with babies.
We hope to serve you again in the near future.
Regards,
Team LIMON
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| Packages: | Standard Plan (Until August 18, 2019) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/26 |
| Activity Date: | 2019/08/17 |
Reviewed by: LeZakAttack
Outstanding from beginning to end.
The guide was funny, knowledgeable, and spoke IMPECCABLE English.
There was heavier than usual traffic and the guide kept us updated on ETA and impact on schedule.
All the activities were excellent, including the substituted activities that were neceisstated due to closures of part of the original activity (due to volcanic activity).
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/08/26 |
| Activity Date: | 2019/08/24 |
Reviewed by: Russell NY
The guide was terrific - friendly and knowledgeable. She kept the group engaged and interested. It's a shame that Mt Fuji was shy and hiding from the tourists but that's no fault of Veltra. We had a wonderful time on Fuji and the rest of the tour anyway.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/08/23 |
| Activity Date: | 2019/08/19 |
Reviewed by: Paras
If you are lucky, you are gonna see the most beautiful scenery including lakes, Flower farm with Mount Fuji at the backdrop. The grape farm was so nice experience with sweet grapes.
Please check the weather before going. For vegetarians, veltra arranged special food for me.
Hi, many thanks for your time and sharing your trip with us! We are happy to know you have enjoyed this tour to Mt. Fuji, and it sounds like a fun day! The flowers in your photograph are adorable, and thank you for uploading them! We hope there will be more adventures for you in the future. All the best!
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| Attended as: | Couples |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/13 |
Reviewed by: Celeste
We had not anticipated just how difficult it would be to get around Tokyo. This day trip gave us the opportunity to relax in a comfortable bus, and see the beautiful sights. We would most definitely do this tour again.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Families |
| Posted on: | 2019/08/15 |
| Activity Date: | 2019/08/01 |
Reviewed by: Safina
The tour guide Akreti-Aki was really helpful and very nice The foods was good. Overall very much satisfied.
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Couples |
| Posted on: | 2019/08/11 |
| Activity Date: | 2019/08/06 |
Reviewed by: Lesley
This tour is spent mainly on the bus. The stops are not more than 30 mins. The lunch place was awful with no atmosphere. Due to mist the cable car and boat trip was a waste of time.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2019/08/10 |
| Activity Date: | 2019/08/08 |
Reviewed by: Michael Hill
Unfortunately the traffic heading to My Fuji was very bad which meant the rest of the day was a crush to keep the schedule. Weather was also against us. My Fuji and the cable car was a white out.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/07 |
| Activity Date: | 2019/08/03 |
Reviewed by: Girish
Skipped the trip of Owakudani .. my parents from India visited japan and they were very interested of Owakudani, but it was skipped and disappointed a lot. I had used same package trip myself and find satisfaction, but this experience with veltra was very poor and I doesn’t recommend or use it again
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/08/01 |
Reviewed by: Jonathan Joe
Excellent. Tai-Shi was very courteous and nice. We requested an English speaking driver and his English was very good. He took us to all the sights we requested and even gave us some history and advice.
Definitely would highly recommend to others.
Thank you for the great experience!!
Thank you very much Jonathan for joining my tour.
It was great pleasure to meet you. I wanted to show you as much as possible as your time in Japan was limited.
The ramen was a good choice and the I hope the girls enjoyed the shopping street in Harajuku and Shibuya.
I wanted to talk more about our history but let's keep this for the next time.
Lookign forward to seeing you again, Taiji
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| Packages: | 8-Hour Private Charter with Guide |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/19 |
Reviewed by: MTP
Tour was not well organized. We were scheduled to be picked up at Royal Park hotel, then bus didn’t come there. One tour staff member came and got cabs for us to go to the other hotel where the bus parked there. The tour guide lady told us that tour was full that day and there were only 3 seats left for us but not together! Why they couldn’t assign seat number? Some activities were canceled.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off with Lunch |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: Mike D
The trip went very smoothly. Levin our tour guide was a knowledgable , professional and excellent communicator. He is a great asset.
The driver and guide were both excellent. We got to see My Fuji despite cloud cover. Levin and the driver saw an opportunity to view the mount and took it. If we waited for the "normal" stop we would have missed the view ( like the majority of other tours).
The lunch that was provided at the Ninja village was great. There was plenty of local food and the service was very good.
The trips to the 5 lakes was excellent. The flight simulator was also a real hoot.
Overall the organisation and events were excellent. A great experience.
Thank you for excellent review!
We hope your whole experience in Japan to be an unforgettable one!
Best regards,
Japan Panoramic Tours
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/13 |
| Activity Date: | 2019/06/25 |
Tips and suggestions
Reply from activity provider
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Dear Ron, Thank you very much for your review. We are so glad to know you and your wife enjoyed the tour.
As you experienced, we always try to meet your request whenever possible. The bamboo forest in Yokohama you visited is not known so well even among local people. We also glad you enjoyed the tea ceremony session as an optional choice where you actually prepared Maccha (the powdered green tea) by yourselves and served it to your partners. Your smiles made us happy. Once again, thank you very much for giving us an opportunity to serve you. Please come again!
Cheers, Ken