Reviewed by: ごんた
My daughter loves Prince Shotoku, so it was our first time in Nara. We took an overnight bus from Shinjuku the night before. The wooden architecture was impressive! It was a continuous series of "Wow!" moments. The guide's explanations were easy to understand. The driver also spoke to us, which made us very satisfied.
娘が聖徳太子好きで初めての奈良でした。前日夜行バスで新宿から出発。木造建築の立派なこと!すごいなーの連続でした。ガイドさんの説明もわかりやすかったです。運転手さんも声をかけてくださり、満足でした。
| Rating: | |
|---|---|
| Packages: | 【3月まで】薬師寺 玄奘三蔵院「大唐西域壁画」公開期間 |
| Attended as: | Families |
| Posted on: | 2023/03/20 |
| Activity Date: | 2023/03/19 |
Reviewed by: Rawa Al-Kalbani
Great overall experience. The instructor was very friendly and polite. He explained every step of the process and gave some background information on plastic food samples. The instructor was patient and we also had a good chat. The atmosphere was relaxed. I made a bowl of ramen and got it packaged neatly for me to take home. Would recommend this experience!
| Rating: | |
|---|---|
| Packages: | Ramen |
| Attended as: | Solo Travelers |
| Posted on: | 2023/03/19 |
| Activity Date: | 2023/03/18 |
Reviewed by: どんどん
We participated as a group of four women, wanting to experience something fun and casual. I never expected to find a place like this in Toba. From the moment we walked from the parking lot to the experience site, we already felt like we were on a picnic.
At the site, we changed into the samue we borrowed from the hut and headed to the waterfall. We entered the water one by one, and the river was shallow enough, about knee-deep, so even someone like me who can't swim felt safe walking in.
The local guide taught us everything about how to enter the waterfall and perform the prayers. I was nervous at first when entering the waterfall, but since we did it three times, I quickly got used to it. Despite being a casual experience, it felt refreshing and sacred. The guide also took photos for us, making it a wonderful memory.
気軽に楽しく体験してみたいと女性4名で参加。
まさか鳥羽にこんなところがあると思いませんでした
駐車場から体験場所まで歩いていくときから既にピクニック気分。
現地では小屋でお借りした作務衣に着替えをし、いざ滝行へ。
4名順番に入水するのですが、
川は膝くらいの深さで泳げない私でも安心して歩けます。
滝の入り方、祈祷の仕方などは現地のガイドさんがすべて教えてくれます。
最初滝に入る時は緊張しましたが、3回実施するので
すぐに慣れます。
気軽に体験した割には、何か清々しい、神聖な気分を味わえます。
現地ではガイドの方が写真撮影もしてくれて
いい思い出になりました。
| Rating: | |
|---|---|
| Packages: | 滝行体験 |
| Attended as: | Friends |
| Posted on: | 2023/03/18 |
| Activity Date: | 2022/06/10 |
Reviewed by: ラム0901
This time, we spent 7 hours visiting the famous sites in Nara: Hōryū-ji, Chūgū-ji, Yakushi-ji, Jikō-in, and Tōshōdai-ji. The wonderful guidance from the bus guide and the attentiveness and service from the driver were exceptional. The weather was also favorable, and since there were few school trip students in mid-March, we were able to leisurely visit all the temples. At Jikō-in, we enjoyed a talk from the head priest along with tea and sweets, which made our Nara sightseeing experience satisfying, not just limited to the temples and Buddha statues. The weather was great, and the cherry blossoms were starting to bloom.
今回は、奈良の名所 法隆寺、中宮寺、薬師寺、
慈光院、唐招提寺を7時間かけて巡りました。
バスガイドさんの素晴らしいガイドと運転手さんの
気遣いとサービスが素晴らしく、天候にも恵まれ
3月中旬で修学旅行生も少なくゆったりと全ての
お寺巡りが出来ました。慈光院では住職のお話とお茶、お菓子も出されて お寺と仏像だけではない奈良観光に
満足、天候にも恵まれ桜も咲きかけてきました。
| Rating: | |
|---|---|
| Packages: | 【3月まで】薬師寺 玄奘三蔵院「大唐西域壁画」公開期間 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/03/15 |
| Activity Date: | 2023/03/15 |
Reviewed by: ふーちゃん
The entrance is somewhat hard to find, but I don't think it's a big problem since the staff is standing by. The experience was shared with another group, but the tables were separate. Due to infection control measures, I wonder if the windows are open? You can see the Sumida River from the windows, and it feels very pleasant. You practice with a practice glass before carving your own glass, so I think it's less likely to make mistakes.
若干入り口は分かりづらいですが、お店の方が立っているのでさほど問題ないと思います。
体験は他のグループの方と一緒でしたが、机は別々でした。
感染対策で開けている?窓からは隅田川も見え、とても心地がいいです。
練習用グラスで練習してから自分のグラスを削るので、失敗もしにくいと思います。
| Rating: | |
|---|---|
| Packages: | 江戸切子体験プラン |
| Attended as: | Friends |
| Posted on: | 2023/03/15 |
| Activity Date: | 2023/03/14 |
Reviewed by: chako
I participated in the 1:00 PM session on a weekday. It was my first time experiencing Edo Kiriko, and I had a fantastic time! There were many sample glasses on the table, and we started by choosing the shape, color, and design. The colored glasses come with an additional fee, but the basic glasses are at the same price.
The instructor carefully taught us how to carve, and afterwards, we had the opportunity to practice individually, so there’s no need to worry even if it’s your first time. They also draw guideline lines for the patterns, so you’re not creating everything completely on your own.
After this experience, I truly appreciated the incredible skills of the artisans. I realized how meticulously everything is made. That said, the glass I carved myself has its own charm, and I am very satisfied with it. I quickly bought some Hakkaisan and enjoyed delicious sake.
There were five participants, and the room was cozy, but everyone was wearing masks and seemed to be enjoying themselves. There is a shop on the first floor.
平日13:00の回に参加しました。
江戸切子は初めてでしたが、すっごく楽しかったです!机の上にたくさんのグラス(見本)が置いてあり、形や色・デザインなどを最初に選びます。カラーグラスは+料金がかかりますが、基本グラスはお値段そのままです。
先生が丁寧に削り方をレクチャーしてくれて、その後に各自練習ができるので、初めてでも心配ありません。柄も目安になる線を引いてもらえるので、全部ひとりで作成するのではないので大丈夫です。
今回体験してみて、職人さんの技のすごさを改めて実感しました。すごく丁寧に作られているのだと思いました。とはいえ、自分で削ったグラスも味があって、私は大満足です。早速、八海山を購入して、美味しく日本酒を頂きました。
参加者は5名で、部屋はこじんまりとしていましたが、皆さんマスク着用で、それぞれ楽しんでいるように見えました。1階にお店があります。
| Rating: | |
|---|---|
| Packages: | 江戸切子体験プラン |
| Attended as: | Friends |
| Posted on: | 2023/03/07 |
| Activity Date: | 2023/03/06 |
Reviewed by: アルバトロス
Some locations can be difficult to find, but the thorough lectures and the emphasis on independence during the experience will undoubtedly create lasting memories. It brings me the greatest joy to have something I created remain as a cherished memory. The design is free, so surprisingly, children might come up with more creative ideas and produce masterpieces. Sightseeing isn't the only aspect of travel. I highly recommend the experience tour.
場所が見つけづらい所もありますが、
丁寧なレクチャーと、自主性を重んじた体験は、思い出に残ること間違いない。
自分の作成されたものが、思い出の物として残ることが何よりも嬉しい。
デザインは自由なので、意外にも子どもの方が発想力に翔んで傑作が出来るかも。
名所見物だけが旅行ではない。
体験ツアーオススメです。
| Rating: | |
|---|---|
| Packages: | 江戸切子体験プラン |
| Attended as: | Families |
| Posted on: | 2023/03/06 |
| Activity Date: | 2023/02/26 |
Reviewed by: ともみ
I experienced Edo Kiriko for the first time, and since it was taught carefully in a small group, I was able to make a glass. They also allowed video recording, and there was a nice spot to take beautiful photos of the finished piece. I would love to do this again.
初めて江戸切子を体験したのですが、少人数で丁寧に教えていただいたのでグラスを作ることができました。
動画撮影などもOKとのことで、できあがったものを綺麗に撮影する場所もありました。
また体験したいです。
| Rating: | |
|---|---|
| Packages: | 江戸切子体験プラン |
| Attended as: | Friends |
| Posted on: | 2023/03/03 |
| Activity Date: | 2023/02/13 |
Reviewed by: Venus Yip
This is the second time I attended an Edo Kiriko glass cutting class here because I like the art very much! The Japanese teacher is very patient and fluent in English. Glass cutting is not easy, requires very stable hands and super attentive! Finally I made a very beautiful glassware. Thank you and for sure I’ll come again!
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2023/02/28 |
| Activity Date: | 2023/02/27 |
Reviewed by: きよごんた
I went to an Edo Kiriko experience on February 19. It's very accessible since it's just a short walk from Asakusa Station, and the experience fee is reasonable.
Regarding the glass selection for the Edo Kiriko experience, I was told that beginners should avoid glasses with dark colors. However, I really wanted a red or blue glass, so I chose blue this time.
At first, they let me practice on a practice glass, which helped me prepare mentally before the actual work. However, depending on the pattern I chose, it took a while, and I felt rushed because I couldn't finish within the experience time. I hope they can provide a bit more time before the next participant arrives.
Even though I rushed to make the glass, I feel attached to it since it was my first creation. The result this time was the worst, so I plan to go back for a revenge attempt! Thank you very much.
2月19日に江戸切子体験に行ってきました。
浅草駅からすぐなのでアクセスも良いですし、体験料金も良心的です。
江戸切子体験のグラス選びですが、初心者は色の濃いグラスは不向きとの事です。
ですが、どうしても赤か青のグラスが欲しかったので、今回は青にしました。
最初に練習用グラスで削りの練習をやらせてくれましたので、いきなり本番ではなく、心の準備は出来ました。
ですが、選んだ柄によっては時間がかかりますので、体験時間内に終わらず焦ります。
希望としては、次の体験の方が来るまでの余裕の時間をもう少し長く設けて欲しいと思いました。
焦って作ったグラスですが、自分で初めて作ったので愛着がわきます。
今回の出来が最悪でしたので2回うちにリベンジ行きます!
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 江戸切子体験プラン |
| Attended as: | Friends |
| Posted on: | 2023/02/20 |
| Activity Date: | 2023/02/18 |
Reviewed by: あくび
The guide's explanations were very easy to understand, and they taught me many things I would have missed if I had explored on my own. The time allocation was just right for me. The driver was also kind and supportive. Thanks to both of them, I had a fun and fulfilling trip to Nara. Thank you very much.
ガイドさんの説明はとても分かりやすく、個人でまわっていたら見逃していただろうこともたくさん教えて頂きました。
時間配分も私にはちょうど良かったです。
ドライバーさんも優しくサポートして頂きました。お二人のおかげで楽しく充実した奈良旅となりました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 薬師寺 玄奘三蔵院「大唐西域壁画」非公開期間 |
| Attended as: | Families |
| Posted on: | 2023/02/20 |
| Activity Date: | 2023/02/18 |
Reviewed by: れなん
I may be clumsy, but thanks to the teacher's careful instruction, I was able to create something cute.
The room felt a bit small, but since there were four of us, it had a cozy atmosphere!
It was also great that they provided boxes and bags for takeout.
不器用な私ですが、先生が丁寧に教えていただきましたので、可愛いものが出来ました。
部屋は少し狭く感じましたが、
全員で4人でしたので、アットホームな感じでした!
持ち帰り用に箱や手提げも用意してあり、とても良かったです。
| Rating: | |
|---|---|
| Packages: | 江戸切子体験プラン |
| Attended as: | Friends |
| Posted on: | 2023/02/12 |
| Activity Date: | 2023/02/11 |
Reviewed by: 花★花
For my father's 77th birthday celebration, I gifted him a trip to Okinawa and arranged for him to participate in a sunset cruise. I wanted to surprise not only my father but also my mother, so I asked the staff in advance to help with a cake. The surprise was a great success, and my mother was so happy that she ended up in tears. She said it became the best memory of this trip. Thank you to all the staff for your warm hospitality.
父の喜寿のお祝いに沖縄旅行をプレゼントし、こちらのサンセットクルーズにも参加してもらいました。
サプライズでケーキを用意していただきましたが、今回は父だけでなく母にもサプライズにしたかったので事前にスタッフにお願いしておきました。
結果サプライズは大成功で、母は嬉しくて泣いてしまったようです。
今回の旅行で1番の思い出になったと喜んでおりました。
スタッフのみなさん、温かいおもてなしありがとうございました。
Dear Hana★Hana,
Thank you very much for choosing our facility from among many options. We also appreciate your kind comments. It’s wonderful that you gifted your parents a trip! We are truly delighted to assist in creating such a special travel experience, and it motivates our staff greatly. The fact that this became the most memorable part of your trip is a lovely memory for you as well.
We will continue to strive to help everyone create wonderful memories with the spirit of Okinawa's hospitality. If the opportunity arises, we would love for you to come and visit us again. We look forward to seeing you!
花★花様 この度は数ある施設の中から当社をお選びいただき誠にありがとうございます。また、嬉しいコメント投稿重ねてお礼申し上げます。ご両親様へのご旅行のプレゼント素敵ですね! このような特別な思いの旅行のお手伝いができて、スタッフ一同大変嬉しく、今後の励みになります。何より旅行の中で1番の思い出になった事は花★花様にも素敵な思い出ですね。 これからも皆様の素敵な思い出のお手伝いができるよう、沖縄のうとぅいむち(おもてなし)の心で頑張っていきます。 機会がありましたら今度は是非、花★花様も一緒に遊びにおこしくださいませ。 おまちしております。
| Rating: | |
|---|---|
| Packages: | コーラルコース(白身魚&おこげスウィートチリ、鶏肉と季の野菜のヴァプール ジャポネーゼ) |
| Attended as: | Couples |
| Posted on: | 2023/02/10 |
| Activity Date: | 2022/11/16 |
Reviewed by: ミドリ
I wondered if I could do it after watching the polishing lecture, but it was enjoyable because it was taught in a friendly and fun manner. (*^^*)
研磨のレクチャーを見てできるだろうか?と思いましたが、丁寧に楽しく教えて頂いたので楽しめました(*^^*)
| Rating: | |
|---|---|
| Packages: | 江戸切子体験プラン |
| Attended as: | Friends |
| Posted on: | 2023/02/05 |
| Activity Date: | 2023/02/04 |
Reviewed by: ゆうり
I used it for the first time.
The Q&A with the maiko, the maiko's dance, taking photos together, and the fun of playing games at the teahouse made for a very enjoyable event. It was a bit hard to see from the back seats, but I was glad to have moved to a better spot where I could enjoy it. The food might feel a bit insufficient if you're really hungry, but being able to see real maiko up close was worth it, and I was satisfied with the price. It’s easy to apply, so I would like to use it again.
初めて利用しました
舞妓さんの質疑応答、舞妓さんの舞、一緒に撮影、お座敷遊びでみんなで笑いがとれ、とても楽しいイベントになりました
後ろの席ですと観にくいですが、見えるところに移動したりするなどし楽しむことが出来たので参加して良かったと思いました
お料理は腹ペコですと少し足りないと感じるかもしれませんが、本物の舞妓さんを間近で観れましたし、金額に相違すると満足でした
気軽に申し込めるのでまた利用したいと思います
Thank you for participating this time. Various maiko will be present. The dances change with the seasons, so we look forward to your participation again if the opportunity arises.
この度はご参加いただきまして、ありがとうございました。
舞妓さんも色々な方がお越しです。季節によっても踊りが変わりますので、また是非、機会がございましたら、ご参加をお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー/お食事付プラン |
| Attended as: | Families |
| Posted on: | 2023/01/23 |
| Activity Date: | 2023/01/23 |
Reviewed by: Jenny
Great course for non Japanese speaking. I enjoyed so much with my family.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2023/01/20 |
| Activity Date: | 2023/01/19 |
Reviewed by: ハルミ
Only our family of three got off the bus from Donan Bus. I was worried that no one would come to this place, but after passing through the main gate, I was relieved to see quite a few tourists. The games cost ¥500 each, and I couldn't help but feel disappointed by the prizes lined up, which were a sponge (?) and toys of almost no value.
The courtesan show was the most interesting. The way the organizing grandmother spoke and the guests' clumsy way of playing made everyone laugh a lot.
道南バスから降りた人は私たちの三人家族だけ。 誰もこの場所に来ないのと心配しましたが、正門をくぐった後、 観光客は結構いるのを見て、ほっとした。 ゲームは一回で¥500もするのに、並んでいた景品はスポンジ(?)と価値ほぼないおもちゃにがっかりせずにはいられなかった。
花魁ショーは一番面白かった。 主宰したおばあさんの話し方とか、ゲストの下手くそな遊び方を全員をいっぱい笑わせてくれた。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2023/01/14 |
| Activity Date: | 2022/12/25 |
Reviewed by: たぐとたむ
It was my first time on a yakatabune (houseboat). The guide was very kind and took a lot of photos for us. The night view was beautiful, and the food was delicious, making it a wonderful memory. Thank you!
初めての屋形船。
案内役のお兄さんがとても親切で、たくさん写真を撮って下さいました。
夜景が綺麗でお料理も美味しくて素敵な思い出になりました。
ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 夕方の乗合 春日プラン(2時間30分コース) |
| Attended as: | Couples |
| Posted on: | 2023/01/10 |
| Activity Date: | 2023/01/09 |
Reviewed by: がっかりさん
I reserved an SS seat (front row, 1,500 yen per person).
In the front row, there are three seats labeled A, B, and C from the right side of the stage, and we are in seat C. The stage is directly in front of seats A and B, so it’s not very visible from seat C.
Moreover, there is an aisle between seats B and C, which staff must use to serve the back row, so they frequently walk through that area. When trying to take photos or videos of the maiko, the staff keeps crossing in front of the camera. Although the staff tries to avoid getting in the way, they often end up in the frame.
Even though it’s the front row, I felt like this seat doesn’t really qualify as an SS seat. The AB seats in the second or third row are much better. I suggest that the organizing company reconsider the pricing and arrangement of the seats, or at least make the seating layout clear at the time of booking.
SS席(最前列 1人1500円)を予約。
最前列は舞台から向かって右からA・B・Cと3席あるが私たちはC席。
舞台はABの間の正面にあり、C席からはあまり見えない。
しかもBC席の間が通路になっており、後方席の配膳のためにスタッフが必ずそこを通ります。
舞妓さんの写真や動画を撮ろうとしてもスタッフが何度も横切る。
一応、スタッフは避けるそぶりは見せるが、結構カメラに写りこんでくる。
最前列ではあるがこの席でSS席なの?と感じました。
2、3列目のAB席のほうがよほどましです。
催行業者は席の料金設定や席の配置を再検討、若しくは席の配置が予約時にわかるようにしては。
We sincerely apologize for the situation regarding your seating on the day of your visit. We will review the seating arrangement and pricing internally. Additionally, we will reassess the timing and method of service, and strengthen staff training. Thank you for your valuable feedback.
当日のお席についてご納得いただけない状況となりまして、誠に申し訳ございませんでした。席の配置や料金につきまして、社内で検討させていただきます。また、配膳につきましても、タイミングや方法を見直しまして、スタッフ指導も強化して参ります。貴重なご意見いただきまして、ありがとうございました。
| Rating: | |
|---|---|
| Packages: | お座敷体験(お食事なし) |
| Attended as: | Couples |
| Posted on: | 2023/01/04 |
| Activity Date: | 2022/12/28 |
Reviewed by: ゆっこ
I couldn't see the sunset, but the live performance was great. The dinner included a buffet, and everything was delicious. The ship was also stable and comfortable. ^ - ^
サンセットは、見れませんでしたが、生演奏よかったです。ディナーも
一部バイキングで、全部美味しかったです。船も揺れず快適でした^ - ^
| Rating: | |
|---|---|
| Packages: | コーラルコース(白身魚&おこげスウィートチリ、鶏肉と季の野菜のヴァプール ジャポネーゼ) |
| Attended as: | Families |
| Posted on: | 2023/01/03 |
| Activity Date: | 2023/01/02 |
Reviewed by: Suzan
A fun and interesting activity. The instructor was very patient and friendly.
Thank you for visiting us.
I am very happy that you enjoyed the experience.
If you have another chance, please come and visit us.
| Rating: | |
|---|---|
| Packages: | Pizza |
| Attended as: | Families |
| Posted on: | 2022/12/17 |
| Activity Date: | 2022/11/27 |
Reviewed by: Suzan
Definitely a must try in Tokyo. The instructor was very patient and helpful.
Thank you for visiting us.
I am very happy that you enjoyed the experience.
If you come to Tokyo again, please visit us.
| Rating: | |
|---|---|
| Packages: | Mini Curry Rice Smartphone Stand |
| Attended as: | Families |
| Posted on: | 2022/12/17 |
| Activity Date: | 2022/11/27 |
Reviewed by: Suzan
The experience was eye opening and definitely for everybody. Something not to be missed in Tokyo.
Thank you for visiting us.
I am very happy that you enjoyed the experience.
If you have another chance, please come and visit us.
| Rating: | |
|---|---|
| Packages: | Ramen |
| Attended as: | Families |
| Posted on: | 2022/12/17 |
| Activity Date: | 2022/11/27 |
Reviewed by: こてつ
I have always thought of food samples as an image of Japanese culture since I was a child. It was a lot of fun to have the experience of making such food samples. This time, I made a seafood curry rice that can be used as a smartphone stand, and I was impressed by how closely it resembled the real thing. I will definitely try again if I have the opportunity!
食品サンプル=日本の文化といったイメージを子供のころから思っていました。
こんな食品サンプルを作る体験ができ、とても楽しかったです。
今回はスマホスタンドになるシーフードカレーライスを作りましたが、本物そっくりに作ることができ感動しました。
また機会があれば再挑戦します!
Dear Kotetsu,
Thank you for visiting us.
We are glad to hear that you enjoyed the experience of creating.
Please do try out other experiences as well.
We look forward to seeing you again.
こてつ様
この度はご来店頂きましてありがとうございます。
楽しく作製していただけたなら嬉しく思います。
是非また違う体験にもTRYしてみてくださいませ。
お待ちしております
| Rating: | |
|---|---|
| Packages: | ミニカレースマホスタンド |
| Attended as: | Solo Travelers |
| Posted on: | 2022/12/15 |
| Activity Date: | 2022/12/13 |
Reviewed by: なかよしさん
In the evening, waiting outside in the unfortunate rain until the start time was a bit challenging. However, I was able to enjoy the Maiko's Kyoto dance and the traditional games. I think I was able to experience a bit of the atmosphere of Gion.
夜、あいにくの雨の中、開始時刻まで外での待機がちょっと大変でした。舞妓さんの京舞、座敷遊びは楽しく過ごすことができました。少し祇園の雰囲気を味わえたかなとおもいます。
Thank you for participating.
I am very glad to hear that you enjoyed it.
We look forward to your participation again if there is another opportunity.
ご参加いただきましてありがとうございました。
お楽しみいただけたようで大変嬉しく思います。
是非またの機会がございましたらご参加をお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【受付終了】舞妓さんの京舞鑑賞(千社札付き) |
| Attended as: | Families |
| Posted on: | 2022/12/11 |
| Activity Date: | 2022/11/13 |
Reviewed by: アケちゃん
I had an old-fashioned image of a yakatabune, but it was lively and fun, with warm, homey moments and romantic times. It was a fantastic two and a half hours! I was thrilled to celebrate my birthday with everyone. I want to go to Tokyo every year to ride on one.
屋形舟を古いイメージでいましたが、賑やかで楽しかったり、温かいアットホームな時間があったり、ロマンチックな時間があったり、すごく楽しめた2時間半でした!誕生日のお祝いを皆でしてもらい感激でした。
毎年乗りに東京に出掛けたいです。
| Rating: | |
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| Packages: | 【両国乗船場】ふりそで御膳(全10品) |
| Attended as: | Couples |
| Posted on: | 2022/12/06 |
| Activity Date: | 2022/12/04 |
Reviewed by: 舞妓さん
I received a reminder email saying that the meeting time was pushed back by an hour, so when I arrived at that time, I was surprised to be told, "We're about to finish." This was a highlight of the trip I had reserved for my mother, and it was the last day. After checking, they said it was a mistake by the tour company's staff, not VELTRA. The staff on the phone apologized profusely, but this is the kind of mistake that a company like this should never make. I said I couldn't pay a cancellation fee for something like this, and after discussing it among themselves, they called me back and said they would arrange for a maiko to come again if I was still in Kyoto. I had to change my plans on short notice and decided to have it redone in the evening. When I arrived, there was one woman there, but there was no apology, and I was taken to the room with the maiko. The maiko was very nice, and it was a fun time as an event, but her kimono was plain, which made me think it was because she was called in suddenly. It's a small thing, but I really felt sorry for my mother, who was looking forward to this. Even when leaving, there were no words of apology. I will never use this company again, nor would I recommend it. It's the worst.
集合時間が1時間遅くなったというリマインドメールが来たので、当日その時間目指して行ったら「もう終わりますが」と言われてビックリ。母のために予約していた旅のハイライトでした。しかも最終日。先方が調べたら、ベルトラではなく催行会社従業員のミスとのこと。電話口のスタッフは平謝りでしたが、この手の会社が1番やっては行けないミスです。こんなの聞いたことない、キャンセル料なんて払えないと言うと、スタッフで協議した上で電話があり、まだ京都にいるなら舞妓さんを呼び直すと言って来ました。予定を急遽変更し気を取り直して夕方にやり直して貰う事に。到着すると女性が1人居ましたがなんの謝罪もなく舞妓さんの居る部屋に通されました。舞妓さんは大変良い方でイベントとしては楽しい時間でしたが、お着物が地味で、急に呼ばれたからかなと思わざるを得ませんでした。些細なことですが、本当に楽しみにしていた母が気の毒でなりません。帰るときも、ひとことも謝罪の言葉はありませんでした。2度とこの会社は利用しませんし、おすすめしません。最低です。
We sincerely apologize for the errors in our communication. We also regret that our staff's apology on the day was insufficient. The maiko who was scheduled to participate initially came as planned, so the kimono was the same. We deeply apologize for the inconvenience caused, especially since you were looking forward to it. We will strengthen our internal confirmation system and work on staff training and preventing recurrence.
この度はご案内に誤りがあり、大変申し訳ございませんでした。
また当日スタッフのお詫びが十分ではなく、誠に申し訳ございません。
当初ご参加予定回の舞妓さんにそのままお越しいただきましたので、お着物は同じものとなっておりました。
楽しみにしていただいておりましたところ、ご迷惑をお掛けすることとなりまして、改めて深くお詫び申し上げます。
社内でも再度確認体制を整え、スタッフへの指導並びに再発防止に努めて参ります。
| Rating: | |
|---|---|
| Packages: | 【受付終了】舞妓さんの京舞鑑賞(千社札付き) |
| Attended as: | Families |
| Posted on: | 2022/12/03 |
| Activity Date: | 2022/11/30 |
Reviewed by: ぽぽん
The weather was favorable, making for a fun boat ride. The skills of the boatman were impressive, and he spoke cheerfully and casually, steering the boat according to my friend's wishes. It was enjoyable when the snack boat approached with its delicious smells. Unfortunately, I wanted to buy some mitarashi dango, but I couldn't since we had lunch plans right after... what a shame.
気候にも助けられて楽しい舟遊びとなりました。船頭の方の技術も確か
でしたし、明るく気さくに話してくれたり、友人の希望通りに舟を進めてくれたりしました。売店船が寄ってきたのもいい匂いがして楽しかったです。その後すぐにランチの予定があったので買えなかったがみたらし団子を買いたかった・・・残念。
| Rating: | |
|---|---|
| Packages: | 1時間貸切(4名様) |
| Attended as: | Friends |
| Posted on: | 2022/11/28 |
| Activity Date: | 2022/11/27 |
Reviewed by: クンチャン
You have to wait outside until the designated time. Since you wait on the road, it's fine to arrive just in time, but it's a bit of a tricky location as it's on the second floor of the building. The lunch bento arrived, and the catering staff was at the reception. The maiko also arrived by taxi about ten minutes earlier. The seating consists of simple tables and chairs, with four people per row, and indeed, the seats closer to the maiko are better if you pay a higher amount.
Once the bento was brought to the table, the event started somewhat casually. The people who were there to experience the tea ceremony began, while those there for lunch started eating on their own, and then the maiko's tea ceremony began. After the ceremony, there was a Q&A session with the maiko, followed by a commemorative photo session with her. I wondered about the traditional games, but it turned out that the event was already over.
It ended surprisingly quickly.
時間迄外で待たされます。道路上で待つからギリギリで行ってもいい位ですがビルの2階だから少しわかりにくい場所ではありました。ランチの弁当が届き仕出し屋さんが受付していました。舞妓さんも10分位前にタクシーで乗り付けました。座席は簡単なテーブルと椅子席一列4人でやはり前の方が舞妓さんに近く金額をあげれば良い席になります。
テーブル席に仕出し弁当が運ばれて何となく開始して、お茶のお手前だけ体験する人達に合わせて、ランチの人はなんとなく勝手に食べ始め、舞妓さんのお手前が始まりました。お手前終わると舞妓さんへの質疑タイム、その後舞妓さんとの記念撮影して、アレお座敷遊びは?と思いましたが、もう終了との事でした。
びっくりする位早く終わりました。
Thank you for participating this time.
Regarding the experience on the day of participation, it was divided into two parts: the first half included the tea ceremony, questions, and photo sessions, while the second half featured dancing and games. There were participants from multiple courses, so it is difficult to say for certain, but based on the conversation, it seems that you may have left partway through. With participants from different courses, it is not unusual for someone to exit midway, and the staff may not have noticed.
In the future, we will review our announcements to ensure that everyone can enjoy the experience in a clear manner. Additionally, we will provide another reminder about the second half of the program at the end of the first half, and we will ensure that our staff confirms the program details with any guests who choose to exit.
この度はご参加いただきまして、ありがとうございます。
ご参加日の体験ですが、前半と後半に分かれておりまして、お点前、質問、写真撮影の前半のコースの方、踊りや遊びの後半のコースからの方、前半後半両方にご参加の方がいらっしゃりました。複数のコースの方がいらっしゃいましたので、はっきりと分かりかねますが、お話しの内容からしますと、お客様は途中で退室された可能性がございます。複数のコースの方がいらっしゃる場合、お客様が途中退出されても不自然ではございませんので、スタッフも気が付かずにいたかと存じます。
今後、進行のアナウンスを見直し致しまして、皆様にわかりやすく楽しんでいただけるよう改めて参ります。また前半終了時にも再度、後半プログラムの案内をさせていただきまして、退出されるお客様にもプログラム内容の確認を行うよう社内で徹底させていただきます。
| Rating: | |
|---|---|
| Packages: | お座敷ランチ体験 |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/28 |
| Activity Date: | 2022/11/26 |
Reviewed by: Suz
The workshop is easy to locate. The instructor was very patient and encouraging. It was an eye opening experience for us and make us appreciate the difficulty and precision needed for hand made cut glass. Encourage all to give it a try, no matter the outcome.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2022/11/27 |
| Activity Date: | 2022/11/26 |
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Reply from activity provider
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Hello Rawa Al-Kalbani
Thank you for visiting us.
I am happy to receive words of praise.
Please come visit us again when you visit Japan.
Sincerely