Reviewed by: お寿司
I was able to sightsee efficiently. The Hida beef sushi was incredibly delicious, so I definitely recommend trying it. I would like to use this service for other plans as well.
効率よく観光できた。飛騨牛のお寿司が超美味しかったのでぜひ食べてほしい。また他のプランでも利用したい
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2023/10/15 |
| Activity Date: | 2023/09/23 |
Reviewed by: ももさん
The guide and driver were wonderful!
During the safe transportation, the guidance in both Japanese and fluent English was easy to understand.
The recommended café had a great seat where I could relax comfortably.
ガイドさん運転手さん素晴らしかったです!
安心の移動の中 日本語と流暢な英語で
のガイドわかりやすかったです。
おすすめのカフェは、とても良い席に座れてゆっくりくつろげました。
Dear Momo-san,
Thank you for participating in our tour the other day. The images of the stylish café and the view of the old gassho-zukuri scenery through the window are wonderful. You captured them from the best seat. Thank you.
It seems you thoroughly enjoyed Shirakawa-go.
Staff on the day, Kuroda
ももさん様
先日は弊社ツアーにご参加いただきありがとうございました。おしゃれなカフェの画像とその窓越から見える古い合掌造りの景色がすばらしいですね。一番良い席から撮られましたね。ありがとうございます。
白川郷を十分楽しまれた様子が伺われます。
当日のスタッフ・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Friends |
| Posted on: | 2023/10/10 |
| Activity Date: | 2023/10/08 |
Reviewed by: Arieloo
The weather was wonderful, and I enjoyed the spectacular scenery.
I have primarily used VELTRA for overseas tours, so this was my first domestic tour, but thanks to the knowledgeable guide's explanations, we were able to efficiently explore the snow-covered Shirakawa-go.
The lunch was also delicious.
天候にも恵まれ素晴らしい景色を堪能しました。
もっぱら海外でVELTRAさんを利用していて国内のツアーは初めてでしたが
博識なガイドさんの説明で残雪の白川郷を効率よく回れました。
お昼ごはんも美味しかったです。
Dear Arieloo,
In March, Shirakawa-go and Gokayama still have some snow, and I believe it's a wonderful time to enjoy the scenery as it transitions into spring. The weather on that day was also nice, and I think you were able to take some amazing photos.
I am very pleased to hear that you enjoyed the delicious local cuisine from the Hida region.
Thank you for your high rating based on your experience.
Staff on the day, Kuroda
Arieloo様
3月はまだ雪が残っている白川郷、五箇山は、これから春に向かう景色が楽しめる時期だと思います。当日は天気も良くて、すばらしい写真を撮れたと思われます。
お食事も飛騨地方の美味しい郷土料理を喜んでいただき大変うれしく思います。
体験談おより高評価に感謝しています。
当日のスタッフ・黒田
| Rating: | |
|---|---|
| Packages: | 【2023年3月まで】通常プラン |
| Attended as: | Friends |
| Posted on: | 2023/10/09 |
| Activity Date: | 2023/03/03 |
Reviewed by: マインちゃん
I participated in a solo trip and was looking for a day trip that could be done from Kanazawa. Shirakawa-go was my first time visiting, and I was very interested in it. It took about an hour and a half to get there from Kanazawa. The bus seats were reserved in advance, and the guide provided detailed explanations. We stopped at a roadside station before arriving in Shirakawa-go. Right after we arrived, we had lunch, and then we had about two and a half hours of free time to explore. It was very meaningful.
一人旅で参加、金沢から近場で行ける日帰り旅を探しておりました。白川郷は初めてでとても興味があり、金沢からも1時間半位で到着しました。バスの席も事前に決められており、ガイドさんも詳しく説明いただき、道の駅に寄って白川郷に到着。到着後すぐにランチをいただきそこから2時間半ほど散策自由時間がありました。とても有意義でした。
Dear Main-chan,
Thank you for participating in our tour the other day.
The photos you took are so wonderful that we would like to include them in our brochure as reference material for Shirakawa-go. Thank you very much. You made effective use of your time exploring and were able to experience the village from various perspectives. We truly appreciate it.
Staff Kuroda on the day
マインちゃん様
先日は弊社ツアーにご参加いただきありがとうございました。
撮られた写真は、白川郷のポイントを押さえ資料としてパンフレットに載せたいほど素晴らしいです。ありがとうございます。散策時間を有効にそしてすみずみまで回られ、様々な視点からの集落の様子が感じられます。本当にありがとうございます。
当日スタッフ・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/09 |
| Activity Date: | 2023/10/07 |
Reviewed by: Paul
I participated with a foreign friend. It was convenient and nice that they took us from Nagoya to Takayama and Shirakawa-go. Since it was a holiday, there were about 25 groups from various countries, but the tour guide explained everything in Japanese, English, and Chinese, so we had no problems. It was a tour that, for better or worse, was just about being taken to the destination, but it was great that we could explore freely once we got there. The roads were congested, causing significant delays, but we were given a full two hours of sightseeing time at each location. Thank you for a meaningful experience!
外国人の友達と2名で参加しました。
高山と白川郷まで名古屋から連れていってくれるので、便利で良かったです。
連休だったので25組くらい色んな国の方が居ましたが、添乗員さんが日本語、英語、中国語で説明してくれるので問題なく過ごせました。
良くも悪くも「現地まで連れていってもらうだけ」のツアーなので、現地では自由に散策できて良かったです。道が混んで居てだいぶ遅延しましたが、観光時間はきっちりそれぞれ2時間取ってくれました。
有意義な時間をありがとうございました!
Thank you very much for participating in our tour. We are glad to hear that you enjoyed it.
Moving forward, our entire staff will continue to strive to provide services that satisfy our customers.
We sincerely appreciate your feedback despite your busy schedule.
この度は弊社のツアーにご参加いただき、誠にありがとうございます。
お楽しみいただけまして幸いです。
今後も、スタッフ一同、お客様にご満足いただけるサービスをご提供きるように努めて参ります。
ご多用中ご評価いただき、重ねてお礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/07 |
Reviewed by: オジ〜
It was great to be able to visit Shirakawa-go and Gokayama together. The guide skillfully used English while accommodating many foreign tourists. The driver also made us feel warm with just a simple "Have a good time" and "Welcome back" during our departures and arrivals. In the end, all the passengers gave a big round of applause to both of them.
白川郷と五箇山がセットで観光できたのは良かった。ガイドさんは、外国人観光客が多い中、英語を巧みに駆使し、精一杯対応していた。運転手さんも、観光での乗降の際、行ってらっしゃい、おかえりなさい、とたった一言ではあるが、気持ちがほっこりとした。最後には、乗客全員がお二人に大きな拍手を送った。
Dear Oji,
Thank you for participating in our tour. I believe it is rare to be able to visit both World Heritage sites in one day. Even though they are simply gassho-zukuri villages, I think you were able to feel the distinct characteristics that make them completely different from one another. The village you imagined before visiting and the one you experienced in person must have provided you with a valuable experience unique to you. We hope to assist everyone in enjoying their visits (and strolls) as comfortably as possible. Thank you very much.
Staff on the day, Kuroda
オジ~様
弊社ツアーにご参加いただきありがとうございました。
一日で両方の世界遺産巡りが出来るのは珍しいと思います。単なる合掌造り集落と言っても似てるようで全く違った特徴あることを感じられたと思います。訪れる前に想像していた集落、実際に行かれて感じられた集落、オジ~様なりに貴重な体験されたと思います。私たちは、皆さまに気持ち良く見学(散策)できるよう少しでもお手伝い出来ればと思っています。ありがとうございました。
当日のスタッフ・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/04 |
| Activity Date: | 2023/10/03 |
Reviewed by: アンジェラ
It was a trip in heavy rain, but thanks to Mr. Kuroda's thoughtfulness and care, we were able to have a wonderful time. My husband and I, being in an international marriage, enjoyed a fun bus trip without getting bored thanks to Mr. Kuroda's English. We are planning to go again in winter. Thank you very much.
土砂降りの中での旅行でしたが、黒田さんの心配りと気遣いでとても素晴らしい時間を過ごす事ができました。主人と私は国際結婚のため黒田さんの英語で2人とも退屈する事なく楽しいバスでの旅行が出来ました。次回は冬に行こうと話しております。ありがとうございました。
Dear Angela,
Thank you for participating in our tour the other day. The seats were nearly full that day, and the weather was rainy. We always strive to ensure that everyone who has reserved for this day enjoys their experience. Whether it's sunny, cloudy, or rainy, there are unique views that can only be seen on that day. Depending on the weather, there are many sights that are not usually visible, allowing you to enjoy the scenery of each season.
I am very pleased to hear that you both felt it was the "best trip." Thank you very much.
Please consider visiting Shirakawa-go in its pristine white season next time. You are likely to experience unexpected emotions.
Kuroda
アンジェラ様
先日は弊社ツアーにご参加いただきありがとうございました。あの日、座席はほぼ満席状態で、天気も雨でしたね。ずいぶん前からこの日のツアーをご予約されてる皆さまには、当日を楽しんで頂きたいと常日ごろ心掛けています。晴れだったり、曇っていたり、雨降りでも、この日しか見られない景色があります。季節ごとに景色を楽しめるように、天候しだいで普段見られない景色がたくさんあります。
アンジェラ様お二人が「最高の旅」と感じていただき大変うれしく思います。ありがとうございます。
ぜひ、次回は真っ白な季節の白川郷を訪れてみて下さい。おそらく思いがけない感動ありますよ。
黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/06 |
Reviewed by: chiss357
The guide was very kind, and the stay in Takayama and Shirakawa-go was just the right length of two hours—not too long and not too short. I enjoyed strolling around the streets and eating delicious food. I thought it would be nice to stay overnight in Shirakawa-go someday.
ガイドさんが親切な方でしたし、飛騨高山、白川郷の滞在は、長すぎず短すぎずの2時間で、個人的にはちょうどよい長さでした。ぶらぶらしながら街並みを楽しんだり、美味しいものを食べたりして過ごしました。白川郷はいつか宿泊してみたいなぁと思いました。
Thank you very much for participating in our tour. We are glad to hear that you enjoyed it.
Moving forward, our entire staff will continue to strive to provide services that satisfy our customers.
We also appreciate your feedback despite your busy schedule, and we thank you once again.
この度は弊社のツアーにご参加いただき、誠にありがとうございます。
お楽しみいただけまして幸いです。
今後も、スタッフ一同、お客様にご満足いただけるサービスをご提供きるように努めて参ります。
またご多用中ご評価いただき、重ねてお礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/21 |
Reviewed by: ゆあべ
I used this service with a friend. The weather was wonderful, and we were able to see the best views. The duration of our stay was also set at a comfortable time, which I appreciated. However, during my visit, there were mostly Chinese tourists, and while the guide provided clear announcements in Chinese, there were times when they didn't inform us about the return time to the bus at the service area. I would have liked to have clearer announcements in Japanese as well.
友人と利用
天気に恵まれ最高の景色が見られました。
滞在時間も疲れすぎない程よい時間設定で良かったと思います。
ただ私が利用した時には中国人が過半数を占めており、ガイドの方も中国アナウンスはしっかりしているのにSAでのバスに戻る時間を案内できていない時があったので日本語でもしっかり案内してほしかったです。
Thank you very much for participating in our tour. We are glad to hear that you enjoyed it.
We also appreciate your valuable feedback. We will continue to work hard to improve our services further.
Thank you again for taking the time to evaluate us despite your busy schedule.
この度は弊社のツアーにご参加いただき、誠にありがとうございます。
お楽しみいただけまして幸いです。
そして貴重なご意見を頂きありがとうございます。
今後も努力を重ねて、更なるサービスの向上に努めて参ります。
またご多用中ご評価いただき、重ねてお礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/29 |
Reviewed by: りっきー
There were about 25 participants, and I was the only Japanese person. The driver was the only Japanese person, which somehow made me feel reassured. (laughs) I think the tour guide was probably Chinese.
Since there were participants from various countries, there were no greetings on the bus and no local guidance. It’s necessary to accept that the tour guide is not a guide in the traditional sense. (laughs) However, they clearly communicated the meeting times, distributed brochures tailored to each country before arriving at each location, and provided simple explanations in broken language.
This may not be suitable for those expecting the services of a large Japanese travel company’s bus tour, but it was absolutely fine for me. I was able to visit places that are difficult to reach individually, enjoy sightseeing comfortably by bus, and had a wonderful day.
That said, there were indeed participants from various countries this time, but everyone adhered to the meeting times, there were no loud talkers, and everyone was quite reasonable, which might have been lucky. It might be better for those participating in this tour to not expect too much of a Japanese-style experience.
In any case, I had a great time sightseeing without any issues. Thank you for a fun day!
約25名の参加者で日本人は私だけでした。
運転手さんは唯一日本の方で何となく心強かったです。笑
添乗員さんは多分中国の方だと思います。
色々な国の参加者の方が居られましたのでバス内で挨拶もないし現地の案内もありません。ガイドさんではなく添乗員さん、と割り切るのが必要です。 笑
でも集合時間を分かりやすく伝えてくれたり、各地到着前に各国に合わせたパンフレットを配ってくれたり、片言で簡単な説明してくれたり、と、
日本の大型旅行会社のバスツアーサービスを期待してる方には向かないかもですが、私には全く問題ありませんでした。
個人では行きにくい場所にゆったりとバスで連れて行って貰えて観光も満喫でき、楽しい1日となりました。
ただ、今回は本当に様々な国の方が居られましたが、皆様しっかりと集合時間を守り、大声で喋る方も居ないし、常識ある方ばかりだったのがラッキーだったのかも知れません。
そこは参加者の方で差があるかもなのでこのツアーはあまり日本式を求めないで参加する方がいいかもです。
とにもかくにも私は何も問題なく楽しく観光させていただきました。
楽しい1日をありがとうございました
Thank you very much for participating in our tour. We are glad to hear that you enjoyed it.
One of our features is that we have a diverse group of customers from various nationalities, and we hope this provided a good opportunity for communication with people from different countries. We will continue to work hard to improve our services further.
We sincerely appreciate your feedback despite your busy schedule.
この度は弊社のツアーにご参加いただき、誠にありがとうございます。
お楽しみいただけまして幸いです。
多国籍のお客様が参加することが弊社の特徴の一つでもあり、様々な国籍の人とコミュニケーションを図る良い機会になればと願っております。
今後も努力を重ねて、更なるサービスの向上に努めて参ります。
ご多用中ご評価いただき、重ねてお礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/27 |
| Activity Date: | 2023/09/25 |
Reviewed by: せのび
This is my third time, and it was great.
The scenery changes with the seasons—autumn, spring, and late summer—was refreshing.
The boatman's stories and calls were exquisite.
I highly recommend you take a ride at least once.
3回目ですがよかったですよ。
秋、春、晩夏と四季折々景色が違いいやされました。
船頭さんのお話や掛け声は絶妙です。
おすすめ一度は乗ってください。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2023/09/26 |
| Activity Date: | 2023/09/25 |
Reviewed by: ギャラン猫
I signed up for a day trip bus tour from Nagoya to Hida Takayama and Shirakawa-go during the middle of the three-day weekend. I received an immediate "Tour Confirmation Email."
I did some research beforehand, but the meeting place was easy to find, and I was able to enjoy sightseeing with a diverse group of participants.
Our guide was from China, but was fluent in Japanese and had a very kind personality that shone through.
I appreciated their wonderful attitude in answering questions very politely within their knowledge.
The bus driver was also experienced, adapting to traffic conditions with flexible driving, allowing us to stick to the schedule.
I read all the reviews on Veltra, and my elderly parents were able to enjoy the trip wholeheartedly, so I think doing a little research beforehand can make the experience even more enjoyable.
We had two hours in Hida Takayama and two hours in Shirakawa-go, which I felt was just the right amount of time, not shorter than expected.
Above all, even after buying a lot of souvenirs, we could leave them on the bus, and they made sure to count everyone, so no one was left behind. The travel time was also a big advantage, as we could chat or take a nap and relax.
I would like to participate in another tour next time.
And I would like to take this opportunity to express my gratitude to the guide and the driver. "It was fun. Thank you for the wonderful time."
三連休の中日に名古屋発、飛騨高山、白川郷の日帰りバスツアーを申し込みました。
すぐに「催行決定お知らせメール」が届きました。
下調べはしましたが、待ち合わせ場所も分かりやすく、国際色豊かな参加者の皆様と、とても楽しく観光することができました。
ガイドさんは中国の方でしたが、日本語が堪能で、とても優しい人柄がにじみ出ている感じでした。
分かる範囲でとても丁寧に質問に応えて下さる姿勢が素敵でした。
バスの運転手さんもベテランなので、渋滞に合わせた臨機応変の運転で、スケジュール通りに回ることができました。
Veltraの口コミも全て見ましたが、年老いた私の両親も心から楽しんで行ってくることができたので、少し調べて行くと、より楽しく過ごせると思います。
飛騨高山2時間、白川郷2時間の滞在時間でしたが、思ったよりも短くなく、丁度よい時間配分だったと思います。
何より、お土産沢山買ってもバスに置けるし、ちゃんと人数確認してくれるので、置いてきぼりにもなりません。
移動時間はおしゃべりしたり、居眠りしたりと、リラックスして過ごすことができるのも大きなメリットでした。
次回も別のツアーに参加してみたいと思います。
そして、ガイドさんと運転手さんには、この場を借りて感謝をお伝えしたいです。
「楽しかったです。素敵な時間をありがとうございました。」
Thank you very much for participating in our tour. We appreciate your kind words.
One of our features is that we have customers from various nationalities, and we hope it serves as a great opportunity to communicate with people from different countries.
Moving forward, our entire staff will continue to strive to provide services that satisfy our customers. We sincerely look forward to your next participation.
We also thank you again for taking the time to provide your feedback.
この度は弊社のツアーにご参加いただき、誠にありがとうございます。
嬉しいお言葉をいただき、感謝申し上げます。
多国籍のお客様が参加することが弊社の特徴の一つでもあり、様々な国籍の人とコミュニケーションを図る良い機会になればと願っております。
今後も、スタッフ一同、お客様にご満足いただけるサービスをご提供きるように努めて参ります。
またのご参加を心よりお待ちしております。
またご多用中ご評価いただき、重ねてお礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2023/09/18 |
| Activity Date: | 2023/09/17 |
Reviewed by: ヒロちゃん
I was a bit worried because there were few Japanese participants, but everyone was punctual, and during the travel, they spoke in a respectful tone, so there were no issues at all. We were able to explore Kamikochi for a solid four hours and returned home earlier than planned. I would like to participate again! ♫
日本人の参加が少なく不安でしたが、参加者皆さん時間厳守で、移動車中も周りに節度ある話声で、まったく問題ありませんでした。
上高地はしっかり4時間散策でき、予定より早く帰途につきました。
また、参加したいです♫
Thank you very much for participating in the tour.
We appreciate your kind words.
Moving forward, our entire staff will continue to strive to provide services that satisfy our customers.
You can enjoy the changing scenery of Kamikochi with each season, so we sincerely look forward to your next participation.
この度はツアーにご参加いただき、誠にありがとうございます。
嬉しいお言葉をいただき、感謝申し上げます。
今後も、スタッフ一同、お客様にご満足いただけるサービスをご提供きるように努めて参ります。
上高地は季節ごとに変わる景色をお楽しみいただけますので、
またのご参加を心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/18 |
| Activity Date: | 2023/09/15 |
Reviewed by: たいし
Overall, I was able to enjoy the trip.
However, the person in front of me on the bus reclined their seat too much, making my own seating space feel cramped the entire time.
It might be difficult to address this, but since we have to stay in the same place for several hours, I hope this can be considered as one of the areas for improvement.
Overall, I was able to enjoy the journey. Thank you very much.
旅は総じて満喫できました。
ただ、バス中で前の方が席を倒しすぎて、自分の座るスペースが常に窮屈な思いをした。
是正するのは難しいかもしれませんが、何時間か同じ場所にいなければならないないので、改善点の一つとして参考にしてほしい。
総じて旅を楽しむことができました。大変ありがとうございました。
Thank you very much for using our services. We are glad to hear that you enjoyed your experience. We will continue to work hard to improve our services further. We also appreciate your feedback despite your busy schedule, and we thank you once again.
この度は当社をご利用頂きまして誠に有難うございます。
お楽しみいただけまして幸いです。
今後も努力を重ねて、更なるサービスの向上に努めて参ります。
またご多用中ご評価いただき、重ねてお礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/18 |
| Activity Date: | 2023/09/17 |
Reviewed by: monde
I participated in the tour that departed at 9:30 AM. I thought it might be a bit cooler than Kanazawa, but it turned out to be quite hot and humid that day. The decision to take National Route 304 up to a certain point, anticipating traffic on the highway, was a nice judgment call.
Since there were foreign guests on board, it was great to hear explanations in English during the trip. After arriving in Shirakawa-go, I was surprised that lunch was served so soon, but it was very delicious. The bus stop to the observation deck was also very close to the dining area, and I was able to secure a seat on the last bus of the morning, which was excellent.
Before arriving in Shirakawa-go, the guide shared information about places that don't attract many tourists, but it was a pity that we couldn't go there; however, I would like to try again next time. There was plenty of free time, and the guide was friendly, making it a satisfying tour. I recommend that those participating in the tour during summer bring water, a hat, and, if possible, a parasol. If I have the opportunity, I would like to join again.
9時30分発のツアーに参加しました。金沢より少しは涼しいのかと思いましたが、当日はかなり暑く、蒸し暑い日となりました。高速道路が渋滞するであろうとの予測から途中まで国道304号線を通る判断はナイスジャッジでした。
外国人の方と混乗であった為、道中英語での説明も聴くことができてとても良かったです。
白川郷到着後に直ぐの昼食で、えっもう昼食?と思いましたがとても美味しくいただけ、食事処から展望台行きのバス乗り場へも至近距離で、午前最後のバスの席が確保できとても良かったです。
白川郷到着前にガイドさんより余り観光客が訪れない場所を教えていただけましたが、そこまで行けなかったのは残念でしたが、次回チャレンジしたいと思います。自由時間も充分あり、ガイドさんはフレンドリーで満足できるツアーでした。夏にツアー参加される方は水と帽子、可能であれば日傘をお持ちいただいて参加されることをオススメ致します。機会があれば、また参加したいと思います。
Dear Monde,
Thank you for participating in our tour the other day. It was truly a hot day. Since it was the first day of a three-day weekend, we anticipated heavy traffic on the expressway, so taking the national road for part of the journey turned out to be a good decision.
I'm glad to hear that you enjoyed the meal. It featured local specialties that can only be found in that area, with plenty of meat and vegetables, and it has received great feedback from many guests. Shirakawa-go is different from typical tourist spots; being a UNESCO World Heritage site, there are many highlights to explore, and it definitely requires a good amount of time.
I believe you were taking photos with a wonderful camera, and the pictures you sent of the gassho-zukuri are very captivating and have a fantastic angle. Thank you for that.
I appreciate your suggestions for future participants in our tours. We hope you will join us again. We look forward to seeing you.
Staff: Kuroda
monde様
先日は弊社ツアーにご参加いただきありがとうございました。
この日は本当に暑い日でしたね。三連休の初日とあって高速道路は混むと予想し、途中まで国道を走ったのが結果的に良かったです。
お食事もよろこんでいただき嬉しく思います。その土地でしか食べられない内容で、お肉と野菜類も豊富で、多くの皆さまからとても好評なんですよ。白川郷は普通の観光地とは違い、世界遺産なので隅々を散策すると見どころがいっぱいで結構時間が必要だと思います。monde様は確か立派なカメラで撮られていたと思いますが、送っていただいた合掌造りはとても魅力的でアングル的に素晴らしいですね。ありがとうございます。
今後、ツアーにご参加される方々へのご提案に感謝いたします。
ぜひ、またツアーにご参加くださいませ。お待ちしています。
当日のスタッフ・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/18 |
| Activity Date: | 2023/09/16 |
Reviewed by: ぴよりん名古屋
It was my first time participating in a day trip bus tour, and I had a great time! Thank you very much. The scenery in Takayama and Shirakawa-go was truly wonderful. I would love to join again if I have the chance.
日帰りバスツアーに参加するのは初めてでしたが、大変楽しかったです!ありがとうございました。
なんといっても、高山も白川郷も素敵な風景でした。また機会があれば参加したいと思います。
Thank you very much for participating in the tour.
We are glad to hear that you enjoyed your first tour experience. We also sincerely appreciate your feedback despite your busy schedule.
We look forward to your next participation.
この度はツアーにご参加いただき、誠にありがとうございます。
初めてのツアーご参加、お楽しみいただけまして幸いです。
またご多用中ご評価いただき、重ねてお礼申し上げます。
またのご参加を心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Families |
| Posted on: | 2023/09/16 |
| Activity Date: | 2023/09/15 |
Reviewed by: canacana
I had a great time and returned safely⭐︎ The bus guide and the driver were both calm, and I would like to use this travel company again.
無事楽しんで帰れました⭐︎バスガイドさんもドライバーさんも穏やかで、また利用したいと思う旅行会社です
Dear canacana,
Thank you for participating in our tour the other day. Although the temperature wasn't very high, it was a humid and muggy day. It seems you took a lot of photos and were able to experience "Autumn in Shirakawa-go." Thank you for that. Our driver is a veteran with our company. We are very pleased to hear that you enjoyed the tour and hope to see you again.
On the day of the tour, the staff was Kuroda, and the driver was Matsushita.
canacana様
先日は弊社ツアーにご参加いただきありがとうございました。この日は気温はそれほど高くありませんでしたが湿度が高い蒸した日でしたね。たくさん写真を撮られ、「秋の白川郷」を感じられnますね。ありがとうございます。ドライバーは弊社でベテランです。ありがとうございます。ツアーを楽しまれ、またご利用をご希望の感想にとても嬉しく思います。
当日スタッフ・黒田、ドライバー・松下
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/14 |
| Activity Date: | 2023/09/13 |
Reviewed by: 初めての保津川下りした人
Honestly, I was filled with anxiety and impatience until we boarded the ship!
◎ Situation on the day
Our reserved boat ride was scheduled to depart at 11:00 with check-in at 10:45.
The shuttle bus from Torokko Kameoka Station left around 10:40.
The reservation information stated that the shuttle bus takes about 15 minutes, and that they would accept passengers even after the check-in time until the boat departs.
The bus was full, and we arrived at the boarding area around 10:50.
Since we were seated at the back of the bus, many people in front were unfamiliar with the payment process, causing delays, and as time passed, I became quite anxious as 11:00 approached.
When we reached the check-in counter, there was a long line (approximately 80 people).
There were separate lines for same-day tickets and reservations, so we naturally lined up in the reservation line (the same number of people were in line).
At this point, we had to fill out a card, wondering what the purpose of the reservation was as we waited.
It was well past 11:00, and the staff kept repeating, "We will call you in order," as numbers were called in the order of check-in, but what I wanted to know was whether everything would be alright since we were already past the check-in time.
Even though we had a reservation, we ended up on the last boat, which departed around 11:40.
Does that mean that many of the people in the same-day ticket line boarded earlier than us?
What is the point of making a reservation?
In the rain, we ended up on the last boat scheduled for 11:00 (departing at 11:40), but the boat ride was enjoyable thanks to the humorous guides.
◎ What I thought about it
If the connection with the Torokko was smooth, there would be no need to feel rushed (and it wouldn't be too long).
As first-time passengers, it would be helpful to have clear and polite guidance on the procedures for boarding, what to expect, and how long it would take to board in the crowded waiting area.
Creating an environment where passengers can wait comfortably until boarding, with clear displays of boarding order numbers, would be beneficial.
Shouldn't reservation customers have priority boarding?
I understand that they are in a difficult situation due to the harsh changes after COVID-19 and the circumstances surrounding the boat ride, but I hope they can continue this traditional boat ride safely.
I wish for their prosperity during the autumn foliage season.
正直、乗船まで、焦りと不安でいっぱいだった!
◎ 当日の状況
私たちの予約した船下りは11:00発チェックイン10:45のもの
トロッコ亀岡駅着し連絡バスが発したのは10:40ころ
予約時の案内には連悪バス所要時間約15分で、チェックイン時間を過ぎても船発までは受け付けるとの記載があった
バスは満員で乗船場に着いたのが10:50ころ
バスの後ろに乗ってしまったため前から降りる人の支払いが不慣れな人も多くもたつき、ドンドン時間が過ぎ11:00が迫りかなり焦った
チェックインカウンター着くと長蛇の列(目算80人ほど)でごった返し
当日券と予約の列があり当然予約の列に並ぶ(同数の人が並んでいた)
ここでまた記載するカードがあり何のための予約かと思いながら記載して待つ
時間はとっくに11:00を過ぎ「順番に案内します」をスタッフが繰り返し、順番に先の受付順に番号が呼ばれて乗船していくが、ここで知りたかったのはチェックイン時間をドンドン過ぎているのに大丈夫なのかということ
私たちは予約していたのに最後の船11:40ころ発になった
とうことは、あの当日券の列に居た多くの人の方が早く乗ったとうこと?
予約って何?と思った
雨の中、11:00発予定の最後の船(11:40発)となったが、船下りは、ユーモアある船頭達の案内で楽しく過ごせた
◎ そこでどう思ったか
トロッコとの連絡連携がスムースなら焦ることもない(また長過ぎず)
乗客はまず初めてである ごった返す乗船待合での「乗船までどういう手順なのか」「自分たちはどうなるのか」「どのくらいで乗れるのか」などの分かりやすく丁寧な案内や掲示、乗船順番号の掲示版などで乗船まで安心して待てる環境づくり
予約客から優先乗船ではないのかなぁ?
コロナ後の厳しい環境変化や船下りを取り巻く情勢などで苦境にあると思うが、伝統あるこの船下りを安全に続けていってほしい
紅葉季の繁盛を祈る
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2023/09/13 |
| Activity Date: | 2023/09/11 |
Reviewed by: HHP
まず最初に、ツアーガイドを見つけることができたのは出発の10分前で、遅いと思います。次に、バスの中で強い匂いの食べ物を食べないように、ツアーグループ全体に警告してください!匂いに敏感な人もいます。
ツアー自体はまあまあでした。同じ目的地に戻る場合は、別のツアー会社を探すと思います。
First off, I couldn't locate the tour guide until 10min prior which I think is late. Second, please warn the entire tour group not to consume strong odor food in the bus! Some people are sensitive to smell.
The tour itself was meh. If I go back to the same destination I'd look for a different tour agency.
ご利用いただき、誠にありがとうございます。
貴重なご意見を心より感謝申し上げます。
今後もサービスの向上に努めてまいります。
Thank you very much for choosing our company's services.
We truly appreciate your valuable feedback.
We will continue to work hard to further improve our services in the future.
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2023/09/12 |
| Activity Date: | 2023/09/09 |
Reviewed by: スージー
The guide was friendly and had a good understanding of the local area since they were from there, which made it enjoyable to express my preferences. Their English was clear and easy to understand! It was a shame it rained, but I was happy to see the World Heritage site!
ガイドの方がフレンドリー、地元出身地で良く地域のことを理解されて自分の好みもきちんと言って楽しかったです。英語も分かりやすく良かった!ただ、雨 降ったのが残念でしたが、世界遺産見れて嬉しかった❗
Dear Suzy,
Thank you for participating in our tour. I'm really glad to hear that you were satisfied with both the World Heritage site Shirakawa-go and the small Kyoto Takayama. I appreciate you sharing your experience and am delighted with your high rating.
Hearing your words of joy encourages us to keep doing our best. Thank you very much.
Staff: Kuroda
スージー様
弊社ツアーにご参加いただきありがとうございました。世界遺産の白川郷、小京都の高山、どちらもご満足されて本当に良かったです。体験談をお寄せいただき、また高評価に嬉しく思います。
皆さまからのお喜びのお言葉いただくと、また、頑張ろうっと勇気づけられます。ありがとうございます。
当日スタッフ・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/09/10 |
| Activity Date: | 2023/09/06 |
Reviewed by: さっちゃん
I was taken only to the places I wanted to go, and I enjoyed my time there with my own free activities✨ It was the best tour!
行きたいところのみ連れて行っていただき、その地では自分だそれぞれの自由行動で満喫✨
最高のツアーでした
Thank you very much for participating in the tour. We are glad to hear that you enjoyed it. We also appreciate you taking the time to provide your feedback.
この度はツアーにご参加いただき、誠にありがとうございます。
お楽しみいただけまして幸いです。
またご多用中ご評価いただき、重ねてお礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2023/09/09 |
| Activity Date: | 2023/08/19 |
Reviewed by: pippi
It was a day tour in a large van instead of a bus. I was a bit anxious since there was no introduction from the travel company, but… perhaps the staff were not Japanese. Two months ago, I used Veltra for a day tour in Australia and had a good experience, so I trusted it. The five Japanese travelers quietly started and relaxed comfortably in the car. It seemed that each person spent two hours in Takayama and Shirakawa-go. If possible, even without any guidance, I think the trip would have been more fulfilling if we had received brochures or maps in advance!
バスでなく、大型のバンでの1日ツアーでした。
旅行会社の名乗りもなく、少し不安でしたが…多分スタッフの方は日本人でなかったのかな…
2ヶ月前にはオーストラリアでの1日ツアーでヴェルトラを使い、よかったので信じておりました。
静かにスタートした5人の日本人旅行者も車の中でゆったりくつろいでいました。
高山と白川郷それぞれ2時間ずつをそれぞれが過ごせた様子。
可能ならば、何の案内も無くても良いけど、
パンフとか地図を事前に配布してもらえたらより旅が充実したと思いました!!
Thank you very much for participating in the tour. We will strive to improve our services for our customers. We appreciate your valuable feedback.
この度はツアーにご参加いただき、誠にありがとうございます。
今後、お客様により良いサービス提供のため、改善に努めて参ります。
貴重なご意見をいただき感謝申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/09/09 |
| Activity Date: | 2023/09/08 |
Reviewed by: りんりん
On the second day of my 2-night, 3-day trip to Kanazawa, I participated in a Shirakawa-go bus tour. The guide, Mr. Kuroda, provided very clear explanations, and everything he recommended, from delicious coffee to great photography spots, was spot on. Among his recommendations, the "Nama Doburoku" from Kondo Shoten was particularly delicious. There are both dry and sweet options, and if you enjoy alcohol, I recommend the dry one. The driver was also friendly, and I had a wonderful time.
2泊3日の金沢旅行の2日目に白川郷バスツアーに参加しました。添乗員さんの黒田さんの説明がとても分かりやすく、美味しいコーヒーや、お薦めの撮影スポットなど、どれもハズレなしでした。オススメしてくれた中でも今藤商店の「生どぶろく」がとても美味しかったです。辛口と甘口がありお酒好きなら辛口がオススメです。ドライバーさんも親しみ易く、楽しい時間を過ごすことが出来ました。
Dear Rinrin,
Thank you for participating in our tour the other day. I'm glad to hear that you enjoyed the store we recommended. I had a bit of concern since it was my personal preference, but I'm relieved it suited your taste.
I understand this was your first visit to Shirakawa-go, and it seems you made the most of your ample free time by exploring the village thoroughly and engaging in various experiences. Thank you very much.
Tour Guide, Kuroda
りんりん様
先日、弊社ツアーにご参加いただきありがとうございました。
ご紹介したお店に行かれ、喜んでいただき何よりです。私の個人的な好みなので少し不安はありましたが、お口に合ったようで安心しました。
初めての白川郷だそうですが、集落内を隅々まで散策され、また体験もされ、たっぷりあった自由時間を有効に使われた様子が伺われます。ありがとうございます。
添乗員・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/09/09 |
| Activity Date: | 2023/09/09 |
Reviewed by: はるまり
I was looking for a day trip bus tour from Nagoya to Takayama and Shirakawa-go, and I happened to find and sign up for this one. The guide spoke Japanese, English, and Chinese. Most of the participants were inbound tourists, and I was a bit anxious at first, but everyone had good manners and was polite, so we completed the tour without any issues. There was plenty of time to explore both Takayama and Shirakawa-go, and I really enjoyed it. After all, bus tours are easy and comfortable. It was just the best. Thank you to the lovely guide and driver for taking care of us.
高山、白川郷行きの名古屋からの日帰りバスツアーを探していて、偶然見つけて申し込みました。
日本語、英語、中国語を話される外国人ガイドさん。
参加されてる方もインバウンドの方がほとんどで、最初少し不安でしたが、皆さまマナーも品もよく、全く問題なくツアーを終えました。高山、白川郷ともたっぷり散策する時間もあり、楽しめました。やはり、バスツアーはラクで快適です。
もう、最高でした。かわいいガイドさん、ドライバーさん、お世話になりました。ありがとうございました。
Thank you very much for participating in the tour. We are glad to hear that you enjoyed it. We also appreciate you taking the time to post a review despite your busy schedule. We will continue to strive for service improvement, so we look forward to your continued support.
この度はツアーにご参加いただき誠にありがとうございます。
お楽しみいただけまして幸いです。
またご多用の中口コミを投稿いただきましたこと、重ねてお礼申し上げます。
引き続きサービスの向上に努めて参りますので、今後ともよろしくお願いいたします。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Posted on: | 2023/09/08 |
| Activity Date: | 2023/09/07 |
Reviewed by: ゆきさん
They conduct the tour even for small groups, making it a compact and smooth day trip, and I enjoyed it thoroughly. The guide was dedicated, and the professional driving was safe and appropriately speedy.
少人数でも実施してくれるのでコンパクトでスムーズな日帰り旅行となり、十分に楽しめました。安全かつ適度にスピーディなプロの運転でガイドさんも一生懸命。
Thank you very much for participating in the tour. We are glad to hear that you enjoyed it. We sincerely appreciate your feedback.
この度はツアーにご参加いただき、誠にありがとうございます。
お楽しみいただけまして幸いです。
また、ご評価いただき、心より感謝申し上げます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2023/09/07 |
| Activity Date: | 2023/09/05 |
Reviewed by: じゅん
In the morning, I got lost on the way to the group bus stop. I could see the bus stop, but I couldn't cross the road because it was for taxis, so I had to take a long detour. There were also foreign travelers on the bus, and the announcements in Japanese and English were enjoyable.
The plan was well thought out, and when we arrived at Shirakawa-go, the bus stop for the observation deck was right in front of us, so I decided to take the bus to the observation deck without hesitation. Following the guide's instructions, we finished our tour in about two hours and I was hungry. I had prepared myself for the meal based on reviews, but I was surprised at how good it was. I think it would be better if the management removed reviews that are not fair evaluations. It would be great to have menu options for vegetarians and those who don't eat beef, but I thought the portion size was fine even if you couldn't eat everything.
Next time, I would like to visit during the snowy season.
朝は団体バス乗り場までの道で迷いました。
バス乗り場は見えるけどタクシーのための道路で横断できず、ぐるっと大回りしました。
バスには外国の方もいらして日本語と英語でのアナウンス楽しかったです。
プランもよく練られていて白川郷に着くと目の前が展望台行きの停留所だったので迷わず展望台までバスに乗ることにしました。
ガイドさんに教えてもらった通りに見て回るとちょうど2時間で戻ってきてお腹も空きました。
食事は口コミを見て構えていましたが、ちゃんとしていてびっくりしました。
正当な評価でない口コミは運営で消してくれた方がいいと思います。
菜食主義や牛肉を食べない方のためにメニューの選択肢があれば最高ですが、食べれなくても問題のない量だと思いました。
今度は雪の季節に行ってみたいです。
Dear Jun,
Thank you very much for participating in our tour the other day (yesterday). I was truly moved by your title, "Participating in the tour was a great decision." I am grateful that you were satisfied with the tour content. It makes me really happy to know that you were able to explore effectively and without wasting time within the scheduled hours.
I also believe that the meals were not only tasty but also appropriately portioned. Your comments made me smile. Thank you.
Yes, the next time will be during the snowy season. We are looking forward to your visit. I believe you will be impressed by the different world of Shirakawa-go and Takayama when the seasons change.
Staff on the day, Kuroda
じゅん様
先日は(昨日ですが)弊社ツアーにご参加いただきありがとうございました。「ツアーに参加して大正解」のタイトルにとても感激です。ツアー内容にご満足していただきありがたく思います。決められた時間内に、無駄なく有効に散策されて本当に嬉しいですね。
私もお食事に関しては、味はもちろん量的にも適していると思っています。じゅん様のご意見に思わず苦笑してしまいました。ありがとうございます。
はい、今度は雪のある季節ですね。ぜひ、お待ちしています。季節が変われば、別世界の白川郷、高山に感動されると思いますよ。
当日のスタッフ・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/07 |
| Activity Date: | 2023/09/07 |
Reviewed by: ミスターヒーローミスターヒーロー
Shirakawa-go, which I had wanted to visit for a long time, was amazing and full of history. I took a lot of photos while being completely absorbed in the experience. The bus guide was also very pleasant and did a great job guiding us in English.
I enjoyed a delicious lunch as well.
I highly recommend this tour.
以前から行きたかった白川郷歴史を感じて最高でした。夢中にで沢山の写真を撮りました。バスガイドさんも感じが良く一緒懸命英語で案内して良かったです。
昼食も美味しく頂きました。大変美味しく頂きました。
お勧めのツアーです。
Dear Mr. Hero,
Thank you for participating in our tour the other day. We are very pleased to hear that you enjoyed your first Shirakawa-go tour. The photos you took are beautiful and wonderful. Thank you.
The meals you enjoyed are dishes from the Hida region and have received great reviews from participants from abroad. We are grateful for your kind words about their deliciousness.
On the day of the tour, I reported your feedback to the staff. They were very happy and mentioned that your compliments motivate them to do even better. Thank you.
White Ring Co., Ltd.
ミスターヒーローミスターヒーロー様
先日は弊社ツアーにご参加いただきありがとうございました。初めての白川郷ツアーにご満足いただき大変うれしく思います。撮られた写真は美しくて素晴らしいですね。ありがとうございます。
召し上がられたお食事は、飛騨地方のお料理で外国からの参加者の方々からもたいへん評判です。美味しいとのご感想にありがたく思います。
当日乗務員に体験談を報告させていただきました。本人はとても喜んでいて、ツアーのお褒めのお言葉に更に頑張れると言っていました。ありがとうございます。
株式会社ホワイトリング
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/02 |
| Activity Date: | 2023/08/13 |
Reviewed by: くっく
I'm glad you told me about the stunning spots in Shirakawa-go! It was a very hot day, but I didn't have to walk unnecessarily.
The tour guide, Mr. Kuroda, and the driver were very friendly, making it a fun day.
Thank you!
白川郷の絶景箇所を教えていただいてよかったです!
とても暑い日だったのですが
無駄に歩かなくてすみました。
添乗員の黒田さん運転手さんがとても気さくで
感じ良く楽しい1日になりました
ありがとうございました!
Dear Kuku,
Thank you for joining our tour the other day. It was quite hot that day with a maximum temperature of 33 degrees. The photos you shared are all very beautiful. You made it to the riverbank of the Shokawa, which is a great spot on such a hot day. Thank you for your kind words about our staff; we are very pleased. I also conveyed your compliments to the driver, and he was very happy to hear them.
We hope you will come again. Autumn is lovely, and the winter snow is fantastic as well. We look forward to your visit.
Tour Guide, Kuroda
くっく様
先日は弊社ツアーにご参加いただきありがとうございました。
この日、最高気温が33度と暑かったですね。写真を観させていただいて、とても綺麗な画像ばかりですね。庄川の河原まで足を運ばれたのですね。この暑さの日には良いスポットですね。ありがとうございます。私たちスタッフへのお褒めのお言葉にとても嬉しく思います。運転手にも伝えました。とても喜んでいました。
ぜひとも、また来てください。秋も良いですし、冬の雪も最高ですよ。お待ちしています。
添乗員・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/08/27 |
| Activity Date: | 2023/08/26 |
Reviewed by: くみちゃん
I was given information about a photo spot a little distance away, and I was able to take wonderful pictures. Thanks to the guide's prior briefing, we were able to efficiently explore despite the heat. I love visiting souvenir shops while sightseeing, so while Gokayama certainly has the beauty of nature, I felt like something was missing.
ちょっと離れたフォトスポットを教えていただき、素敵な写真が撮影できました。添乗員さんの事前のお話のおかげで、暑い中、効率的な見学ができました。私は、観光でお土産屋さんを見るのが大好きなので、五箇山はもちろん自然の素晴らしさはありますが、何か物足りない感じはしました。
Dear Kumi-chan,
Thank you for joining our tour the other day despite the heat. The photos you sent are beautiful, showcasing the vibrant green of the rice fields and the three houses standing out. This scenery is only available at this time of year. Thank you.
Shirakawa-go has many souvenir shops, truly a tourist destination. Gokayama, on the other hand, is a UNESCO World Heritage site where you can see families, including children who actually live there. It might have felt a bit lacking for you, who enjoys visiting souvenir shops. However, the village, reminiscent of a fairy tale, still retained a lot of nature.
Tour guide, Kuroda
くみちゃん様
先日は暑い中、弊社ツアーにご参加いただきありがとうございました。
送っていただいた写真、田んぼの緑がきれいで三軒の家が映えて見えます。今の時期しかこの景色がないですね。ありがとうございます。
白川郷はお土産店が多く正に観光地ですね。五箇山は、実際に暮らしている子ども含めた家族が暮らしている様子を観れる世界遺産集落なので、お土産店を見るのが好きなくみちゃん様には少し物足りなかったのですね。でも、おとぎ話に出て来るような集落は自然がいっぱい残っていましたね。
添乗員・黒田
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/08/26 |
| Activity Date: | 2023/08/01 |
Reviewed by: アクア
I decided on my travel itinerary because I wanted to join this tour. I participated in Shirakawa-go at my wife's request. We had plenty of time to enjoy both Shirakawa-go and Hida Takayama. The driver and the tour guide were friendly, and I was impressed by the guide's use of both Japanese and English during the trip. The only disappointment was the lunch in Shirakawa-go. Considering the tour price, I hoped for something a bit better. I remember that a foreign couple barely touched their food and left their seats early.
このツアーに参加したくて旅行日程を決めました。
白川郷は女房の以前からのリクエストがあり参加しました。
白川郷、飛騨高山も滞在時間も多く満喫出来ました。
運転手さんも添乗員の方も気さくで、添乗員の日本語&英語使った道中のガイドは感激しました。
唯一残念なのは、白川郷での昼食でした。
ツアー価格からしてみると、もう少し考えて頂きたいと思いました。
外人のカップルも、殆ど手をつけず早々に席を外していたのが記憶に残りました。
Dear Aqua,
Thank you for participating in our tour the other day. We appreciate your satisfaction with the Shirakawa-go and Takayama tour content.
I regret that the meals did not suit your taste. I sincerely apologize for this. If possible, I would like to consider changes to the tour pricing (including the round-trip highway fees from Kanazawa to Shirakawa-go to Takayama, along with meals). Thank you for your feedback.
I also vividly remember the two foreigners who came from Europe. When I asked them about the meals, they mentioned that they were not yet accustomed to Japanese food and that it was their first experience with Japanese cuisine. It wasn't that the food didn't suit their taste; rather, their companion was vegan, and they had booked the tour just the day before, so they couldn't contact us regarding the meals. They expressed their apologies for leaving food behind after seeing others enjoying their meals. They said they definitely want to come back to Japan again.
Thank you for sharing your experiences, the images you took, and your valuable opinions.
Tour Guide, Kuroda
アクア様
先日は弊社ツアーにご参加いただきありがとうございました。
白川郷、高山のツアー内容にご満足いただきありがとうございました。
お食事の件ですが、お口に合わなかったのが残念です。たいへん申し訳ございません。ツアーの価格(金沢ー白川郷ー高山の高速道路の往復代金、食事付き)の内容を可能ならば、変更も含めて検討していきたいと思います。ご指摘いただきありがとうございます。
ヨーロッパから来られた外国人のお二人の件、私も鮮明に覚えています。食事の件を彼らに感想を伺ったら、日本食にまだ慣れていなく和食が初めてだったそうです。口に合わなかったのではなく、お連れの方がヴィーガンでツアーを申し込んだのが前日だったので食事の件で連絡できなかったそうです。他の方々が美味しそうに食べていたを見て、自分たちが残してしまい、すみませんでしたと言われました。必ずまた日本に来たいと言って帰られました。
体験談のご投稿、撮られた画像、そして貴重なご意見ありがとうございました。
添乗員・黒田
| Rating: | |
|---|---|
| Packages: | 【2024年3月まで】通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/08/24 |
| Activity Date: | 2023/08/23 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in our tour. We are glad to hear that you enjoyed it.
Moving forward, our entire staff will continue to strive to provide services that satisfy our customers. We sincerely look forward to your next participation.
We also appreciate you taking the time to provide your feedback. Thank you once again.
この度は弊社のツアーにご参加いただき、誠にありがとうございます。
お楽しみいただけまして幸いです。
今後も、スタッフ一同、お客様にご満足いただけるサービスをご提供きるように努めて参ります。
またのご参加を心よりお待ちしております。
ご多用中ご評価いただき、重ねてお礼申し上げます。