Reviewed by: ちはる
I participated in a tour to swim with sea turtles and kayak, as I wanted to swim with sea turtles on my first trip to Miyako Island. Since it was the rainy season, the snorkeling at the first location, Shinjo Beach, started with rain. However, as soon as we entered the water, the instructor found a sea turtle, and we were able to swim together. At the end, a large turtle appeared, which was quite impressive. We took a lot of photos, and they sent them to me later via LINE. We then moved to Imugya Marine Garden, where I was taught how to paddle, and even as a beginner, I was able to paddle smoothly. I want to see the sunlit sea of Miyako Island, so I plan to try again.
初めての宮古島旅行でウミガメと泳いでみたく
カヌーとウミガメと泳ぐツアーに参加しました。
梅雨ということもあり最初の新城海岸でのシュノーケルは雨から始まりました。でも海に入ってすぐに
インストラクターの方がウミガメを見つけてくれて
一緒に泳ぐことができました。最後に大きな亀さんが現れてくれて迫力ありました。
写真もいっぱい撮って頂き後でLINEで送ってもらいました。
場所を移動しイムギャーマリンガーデンに移動して漕ぎ方を教えてもらい初めてでもスムーズに漕ぐことが出来ました。太陽でいっぱいの宮古島の海が見てみたいので
またリベンジしたいと思います。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー/1日プラン |
| Attended as: | Families |
| Posted on: | 2022/05/20 |
| Activity Date: | 2022/05/20 |
Reviewed by: ピスタチオ
According to the guide, trekking to Jomon Sugi is most beautiful in cloudy weather or light rain. I felt the same way. I participated in the trekking at Shiratani Unsuikyo the day before, so climbing mountains for two consecutive days was quite tough. However, there were quite a few people in the same situation. Even in cloudy weather, I was drenched in sweat while climbing, and I hardly wore the rental gear. I drank water from a stream for the first time in my life, and it was cold and delicious. After returning to the lodge, both my husband and I were exhausted. But I’m really glad I was able to see Jomon Sugi in person.
ガイドさん曰く、縄文杉のトレッキングは曇りか小雨くらいが一番美しいみたいです。実際自分もそう感じました。前日に白谷雲水峡のトレッキングに参加したので、二日連続の山登りはかなり辛かったです。でもそういう人けっこう多かったです。曇りでも山登りしてると汗だくでレンタルしたウェアはほとんど着ることがありませんでした。生まれて初めて沢の水を飲みましたが冷たくて美味しかったです。宿に戻ってからは夫婦共々ぐったりでした。でもやはり縄文杉を実際に見ることができて本当に良かったです。
| Rating: | |
|---|---|
| Packages: | 靴・レインコート・バックパック付き!充実セットプラン |
| Attended as: | Couples |
| Posted on: | 2022/05/20 |
| Activity Date: | 2022/04/23 |
Reviewed by: ピスタチオ
As a beginner in mountain climbing, it was really tough for me. After returning to the lodge in the evening, I was so exhausted that my spouse and I just fell asleep right away. However, since people of all ages participate, I think anyone can join. According to our guide, the moss isn't beautiful unless it rains, and you can't see the view from Taiko Rock unless it's sunny, so it was rare to have such an ideal day with rain the day before and good weather on the day itself. The nature and moss along the way were beautiful, but the view from Taiko Rock and the thrill of the cliffs were absolutely the best. It was hot, so I ended up not wearing most of the rental gear. There were quite a few people who took off their clothes along the way because they were drenched in sweat.
山登り初心者なので余計かもしれませんが、とにかく山登りが本当に辛かったです。夕方宿に戻ってからは、あまりの疲労でぐったり、夫婦共々そのまま寝てしまいました。でも老若男女が参加されてますので、誰でも参加できると思います。ガイドさん曰く、雨が降っていないと苔が美しくないし、晴れてないと太鼓岩から景色が見えないので、前日雨で、当日は天気が良かったので、こんな理想的な日は珍しいとのことでした。道中の自然や苔も美しかったですが、やはり太鼓岩からの眺めと崖のスリルはとにかく最高でした。暑かったので、レンタルしたウェアは結局ほとんど着用しませんでした。汗だくになり、途中で脱いでる人がけっこういました。
| Rating: | |
|---|---|
| Packages: | 靴・レインコート・バックパック付き!充実セットプラン |
| Attended as: | Couples |
| Posted on: | 2022/05/20 |
| Activity Date: | 2022/04/22 |
Reviewed by: えりたく
The shop is clean and well-equipped with amenities. Women can enjoy activities with peace of mind. The activity spots also offer stunning views and were very pleasant. Even I, who can't swim, was able to enjoy snorkeling without any worries!
ショップは綺麗でアメニティも充実。女性は安心してアクティビティを楽しめます。アクティビティのスポットも絶景で気持ちよかった。シュノーケルは泳げない私も不安なく楽しめました!
| Rating: | |
|---|---|
| Packages: | SUPクルージング&シュノーケル |
| Attended as: | Couples |
| Posted on: | 2022/05/20 |
| Activity Date: | 2022/05/18 |
Reviewed by: ゆうこ
We came to Miyako Island for our honeymoon. Both of us were nervous since it was our first time trying stand-up paddleboarding (SUP), but the guide was kind and taught us well, so we were able to enjoy it with peace of mind! Unfortunately, it was cloudy, and we couldn't see the sunset, but it was great to paddle quietly in the calm waters. I thought standing up was the norm, but since the temperature was low and I definitely didn't want to fall in and get wet, I mostly stayed seated, and it was still plenty of fun. The guide was also very understanding and gently told us it was fine to stay seated, which was nice.
夫婦の新婚旅行で宮古島に来ました。2人とも初めてのSUPで緊張していましたが、ガイドの方が優しく教えてくれたので安心して楽しめました!生憎のくもりでサンセットは見れませんでしたが、波の穏やかなところで静かにSUPができてよかったです。立つのが普通と思っていましたが、気温が低く絶対に落ちて濡れたくなかったので、殆ど座ったままでしたが十分楽しかったです。ガイドの方も無理に立たせようとせず、座ったままでいいですよ、と優しく教えてくれたのでよかったです。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Posted on: | 2022/05/19 |
| Activity Date: | 2022/05/17 |
Reviewed by: etr
Due to the rain that fell from the night before, the river swelled! The original plan was quickly revised to include cave exploration and stand-up paddleboarding (SUP). The cave exploration was as thrilling as what you see on TV! It was my first experience wading into the river up to my chin. As for SUP, I struggled a bit during practice, but once I tried it, it was easy and fun! The water submersion after the battle was also a memorable experience, haha. I'm grateful to the staff who worked hard to make the unpredictable weather enjoyable! I had a great time.
夜から降った雨のため、川増水!当初の計画は急遽組み直され、洞窟探検とsupに。洞窟探検はテレビで見るような迫力!顎まで川に浸かっての探索は初体験です。supは、練習はおぼつかなかったけど、やってみたら簡単で楽しかった!
闘いの末の水没も記念です笑
天候なんていう予測不可能な問題を一生懸命楽しませようと尽力してくれたスタッフに感謝です!とても楽しかったです
| Rating: | |
|---|---|
| Packages: | マングローブSUP or カヌー+鍾乳洞+バラス島上陸 |
| Attended as: | Friends |
| Posted on: | 2022/05/19 |
| Activity Date: | 2022/05/19 |
Reviewed by: etr
I didn't realize we had arrived, and then we started the dark tour by turning the car around in a narrow passageway. I was taken down a path that made me think, "Are we really going this way?!" and right from the start, I got to see a coconut crab.
After that, we discovered various sizes of coconut crabs, and it was a continuous cycle of touching them and being surprised. We also found many other creatures. Although the starry sky was faint due to the clouds, we strolled along the beach, and honestly, it was more fun than I expected.
Watch out for the beetles that rush towards the light!
到着したと気づかずにいたら、暗闇の狭い通路で車を回転させ、感心からの暗闇ツアー開始。ここいくの?!という道を連れられ、開始早々ヤシガニを見せてもらえました。
その後も大小様々なヤシガニを発見してもらい、触ったり、驚いたりの連続。他にも様々な生き物を発見。雲が多かったため星空は薄かったですがビーチで散策もして、正直、思いの外楽しかったです。
ライトに突進してくるカナブンにはご注意を!
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2022/05/19 |
| Activity Date: | 2022/05/18 |
Reviewed by: こまこま
Smartphones are generally not allowed, but if you choose to bring one at your own risk, a waterproof, neck-hanging type might be a good option. However, the staff will take photos for you and provide the data later, so it's okay if you don't bring one.
スマホは基本的に持ち込み不可ですが、自己責任で持ち込むのであれば防水、首から掛けれるタイプがいいかもです。
ただ、スタッフの方が写真を撮ってくださり、後でデータでくださるので、なくても大丈夫でした。
| Rating: | |
|---|---|
| Packages: | マングローブクルーズ(カヤック or SUP)+水牛車観光 |
| Attended as: | Couples |
| Posted on: | 2022/05/19 |
| Activity Date: | 2022/05/18 |
Reviewed by: 310
It's early in the morning and tough, but I think it's worth going at least once.
First, the trolley path takes about 2 hours one way, and after that, there's a 2-hour hike. For those who don't plan to hike or do similar activities, I recommend renting shoes, trekking poles, a backpack, and rain gear. Personally, I believe mid-cut trekking shoes are essential. I think I would have injured my ankles if I hadn't worn mid-cuts on the way down.
Also, if the weather isn't favorable, it might be quite tough... The scenery from the trolley path to the end is full of highlights. For those who love nature just by walking, I think it's irresistible.
There are water stations here and there, so you don't need to carry too much water. Bringing powdered sports drinks can help lighten your load a bit. The toilets are limited in number, so I managed to avoid using a portable toilet by keeping my hydration moderate.
Having a few sweet snacks made things much easier. Overall, it's tough, but for those who want to experience a sense of achievement and overwhelming nature, I think it's worth it.
I was blessed with good weather and a great guide, making it the best trip ever. Thank you so much. I will come back to Yakushima. It was an amazing three days.
朝は早いし、キツイですが1度行ってみる価値はあると思います。
最初にトロッコ道が片道約2時間、これが終わると登山を2時間あります。
これから登山などをする予定が無い人は、レンタルで靴やストック、リュック、雨具などをした方がいいと思います。
個人的にミドルカットのトレッキングシューズは必須と思います。
下りで2回ほどミドルカットでなければ足首痛めてただろうなぁと思います。
あとは、天気に恵まれないとかなりキツイかも…
景色はトロッコ道から最後まで見どころ満載です。
歩いてるだけで自然が好きな方にはたまらないと思います。
飲み物は、ところどころに給水場があるのであまり大量に持って行かなくても大丈夫でした。
粉末のスポーツドリンクを持っていけば少しだけ荷物減らせます。
トイレは、場所が限られてるので水分補給はほどほどにしてなんとか携帯トイレ使わずに済みました。
あとは、甘いものが少しあるだけでだいぶ楽になりました。
とにかくキツイけど、達成感と圧倒的な自然を体験したいかたは行く価値ありと思います。
ガイドさんにも天気にも恵まれて最高の旅行になりました。
本当にありがとうございました。
また屋久島に来ます。
最高の3日間でした。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/05/18 |
| Activity Date: | 2022/05/17 |
Reviewed by: H&M
On the day of the shoot, there were many clouds, but we persevered until they moved, and I was able to take some really wonderful photos. Additionally, the waiting time while the clouds shifted was enjoyable as I got to hear various interesting stories. If you have any requests for poses, you can shoot in your preferred style, so I think it's a good idea to consider any requests in advance. The shooting location was at a golf course, and the parking area was a bit hard to find, but if you're unsure, you can call the staff, and they will kindly guide you. Also, since the shoot took place in a completely dark area without streetlights, it was convenient to bring a flashlight or something similar.
I highly recommend this tour.
当日は雲が多かったのですが、
雲が移動するまで粘って撮影して頂き、
とても素敵な写真を撮影していただけました。
また、雲が移動するまでの待ち時間も
色々と面白い話が聞けて楽しかったです。
また、撮影ポーズなどもリクエストがあれば、
好みのポーズで撮影することが出来るため
何かリクエストがあれば事前に検討しておくのもいいと思いました。
撮影場所がゴルフ場となっており
駐車場所か少し分かりにくかったのですが、
わからなければスタッフの方に電話をすれば
丁寧に教えて頂けます。
また、街灯がない真っ暗な場所で撮影をするため
懐中電灯など持って行くと便利でした。
とてもおすすめのツアーです。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー/通常プラン<1ロケーション/5~10枚> |
| Attended as: | Couples |
| Posted on: | 2022/05/18 |
| Activity Date: | 2022/04/28 |
Reviewed by: M☆M
I participated in the Pumpkin Cave and Sea Turtle Snorkeling Tour. Since it was during the rainy season, the weather wasn't great, but I was able to see sea turtles. It was truly a happy time ^_^ The handsome staff member, Taro, really made the tour enjoyable. Thank you very much ^_^
パンプキン鍾乳洞とウミガメシュノーケリングツアーに参加いたしました。梅雨と言うこともあり、天気は、良く無かったんですが、ウミガメに会うことができました。ほんとうに幸せな時間でした^_^
イケメンスタッフの太郎さんが盛り上げてくださり、ほんとうに楽しいツアーでした。ありがとうございました^_^
| Rating: | |
|---|---|
| Packages: | +ウミガメシュノーケリングプラン |
| Attended as: | Families |
| Posted on: | 2022/05/17 |
| Activity Date: | 2022/05/16 |
Reviewed by: こりえ
The communication from the reservation to the day of the event was seamless, and I felt reassured by the company. However, the guide on the day was the absolute worst.
- The guide was mean, and just thinking about it makes me angry.
- They only seemed to care about getting back and forth quickly. (This felt like the overall policy of the company, which raises questions.)
- Their voice was so quiet that I couldn't hear them, and when I tried to ask questions or clarify, I was ignored. At first, I thought they just didn't hear me, but after being ignored multiple times, it was clear it was intentional. As a result, even if I had questions during the trip, I couldn't ask.
- They only wanted to talk about themselves and their achievements, and they were persistent until I reacted.
- I had lost the desire to talk, and then I saw another group where the younger people laughed at everything, which made me think how nice that was.
- They repeatedly said they would carry someone if they got injured, but only if they were cute.
- When I jokingly mentioned to a friend that I wanted to ride the trolley because I was tired, they said, "You can ride if you break your neck." I couldn't believe my ears.
- I slipped and fell on the way back, but there was no care offered, and even though I was walking in a safe area, I was told it was my fault for not being careful.
- For some reason, the guide went to the back on the return trolley path, and I was forced to walk at the front while being told to speed up, with no chance for a bathroom break. I wasn't even informed about the timing for the last restroom stop.
There are countless issues I could mention, but overall, the guide had no intention of making the experience enjoyable and was self-centered, wanting only to be praised.
予約から当日までの流れなどの連絡は何の問題もなく安心できる会社でした。ただ当日の担当ガイドが最低最悪でした。
意地悪なガイドで、思い出すだけで腹が立つ。
・とにかく早く往復することしか考えていない。(これはこの催行会社全体としてそのような方針に感じたので疑問は残る。)
・声が小さく聞こえないので、聞き返したり質問したりすると無視。最初は聞こえなかったのかと思い何度か聞いたが、何度も無視されたので、故意だった。その為、道中など気になることがあっても聞きたいことは聞けない。
・自分の話や手柄ばかり話したがり、こちらが反応するまでしつこい。
・こちらはとにかく話す気にもなれなくなっていた所、他のグループを見て、若い子は何言っても笑ってくれるからいいな、と言う。
・ケガした場合は背負うが、可愛い子限定だと連呼。
・疲れたからトロッコに乗せて欲しいと友人と冗談で話していたら、「首の骨が折れたら乗せてもらえる」と。耳を疑った。
・復路に足を滑らせ転んでしまったが、なんのケアもない上、自分が歩きやすい所を歩いているのに、見ていないのがダメなんだと言われる。
・復路のトロッコ道はなぜかガイドが最後尾にいき、私が先頭を歩かされた上、もっとスピードあげろといわれ、トイレ休憩すらままならない。最後のトイレのタイミングも教えてもらえなかった。
など、あげたらキリがないが、トータル、楽しんでもらおうという気がなく、自分を褒めて欲しいという自己中心的な、最悪なガイドだった。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2022/05/17 |
| Activity Date: | 2022/04/20 |
Reviewed by: Rere
Despite the heavy rain and flight cancellations, the mountain bus was also suspended until the day before. However, miraculously, we had clear weather for the two days we participated! The guides were both experienced, although they had different styles, and they were very good. However, due to a shortage of guides caused by COVID-19, we were supposed to have one guide for every seven people, but it seemed like we were going to have one guide for ten people. Fortunately, a group that couldn't participate due to flight cancellations reduced our number to six. What I felt during the trip was that having a long line of ten people walking together increases the risks. This time, the guide was excellent! 😊
大雨が続き飛行機も欠航するなか 前日まで登山バスも運休。でも私達参加の2日間だけ奇跡的晴れ間!ガイドさんも2日ともタイプは違いますが ベテランガイドでとても良かったです。ただ、コロナでガイド不足のため7人に一人ガイドでなければいけないのに、10人で一人ガイドにされそうになったたまたま飛行機欠航で参加できなくなったグループがでて、6人になったけど。参加して感じたのは10人で歩く列が長くなると危険も多くなると思った。今回のガイドさんは最高でした(^.^)
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2022/05/17 |
| Activity Date: | 2022/05/14 |
Reviewed by: ふかぴ
On the first day, we received a notice the day before that there might be a heavy rain warning, and the event was canceled. They informed us that we would receive a full refund due to the cancellation. Since I had come all the way to Yakushima and couldn't leave without seeing Jomon Sugi, I requested to shift my two-day trekking to one day later, and they kindly accepted without any additional charges.
For the second day's trekking tour, since we had to catch a high-speed boat by 4 PM, they stored our luggage in the vehicle to ensure we arrived at the port on time. I had rented a raincoat, bag, and shoes, and they took us back to the return location to drop them off and then to the port. This was a great help.
During the trekking tour, we walked at a comfortable pace, which, although the path was steep, allowed us to reach Jomon Sugi and return safely. It was my first time trekking, and I was anxious, but thanks to the guide's advice, I managed to do it without any injuries. The guide provided detailed explanations throughout the trek, which was very educational. I was delighted that the guide took many wonderful photos at the scenic spots. Although we passed through some scary areas, it was great to see the vast nature.
The rented trekking shoes were clean and very easy to walk in; even when I stepped into a puddle, my feet stayed dry, which was comfortable. The raincoat was also clean, and the pants allowed me to take them off and put them on without removing my shoes, keeping me comfortable even in heavy rain. The bag had a rain cover, making it functional.
The weather during the tour was rainy, with no sunny days. The journey to Jomon Sugi was long and challenging, but the path to Taiko Rock on the second day was shorter than to Jomon Sugi, although it was a steep mountain trail. I think it's better to train your legs and back before participating in this trekking tour.
初日は大雨警報が出るかもしれないということで、前日に中止のお知らせをいただきました。このような中止の為、全額返金してくださるとのことでした。せっかく屋久島まで来て縄文杉が見れずに帰るわけにはいかないと思い、2日間のトレッキングを1日日付をずらして参加したいと申し出た所、追加料金無く快く承諾して下さいました。
2日目のトレッキングツアーは16時に高速船に乗らないといけなかった為、16時までに港に着くよう、荷物は車内に預かって下さり、カッパや鞄、靴をレンタルしていたのですが、帰りに返却先まで連れて行ってくださり、港まで送ってくださりました。たいへん助かりました。
トレッキングツアー中は速くなく程よいペースで歩いてくださったので、険しい道のりでしたがなんとか縄文杉まで行き、帰って来ることができました。トレッキングは初めてで不安でしたが、ガイドさんのアドバイスもあり、なんとかケガも無くできました。トレッキング中はガイドさんが丁寧にいろいろ説明してくださり、いろいろ勉強になりました。写真スポットで素敵な写真をガイドさんがたくさん撮って下さり、嬉しかったです。トレッキング中は怖いところもいっぱい通りましたが、広大な自然がいっぱい見れて良かったです。レンタルのトレッキングシューズは清潔でとても歩きやすく、水溜まりに少しはまっても中が濡れることはなく、快適でした。上下のカッパも清潔で靴を履いたまま脱いだりはいたりできるズボンで、大雨の時も水が染み込む事なく快適でした。鞄も雨よけカバーが付いていて機能的でした。
ツアー中は雨が降ったりやんだりした天候で1日晴れの日はなかったです。
縄文杉までの道のりは長くたいへんでしたが、2日目の太古岩まで行くのは、縄文杉までよりは短い道のりでしたが、急な山道でたいへんでした。このトレッキングツアーに参加するには足腰を鍛えてから参加した方が良いと思いました。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2022/05/16 |
| Activity Date: | 2022/04/24 |
Reviewed by: ☆まーちゃん☆
I was really worried about the weather, but somehow I was able to go!
In the end, I even got to see a sea turtle (^ ^)
This was my second time on this tour, and it was fun!
Thank you to our turtle guide as well!
天気がすごく心配でしたがどうにか行けました!
最後の最後で海亀にも会えました(^ ^)
このツアー二回目なのですが、楽しかったです!
担当亀さんもありがとうございます!
| Rating: | |
|---|---|
| Packages: | +ウミガメシュノーケリングプラン |
| Attended as: | Friends |
| Posted on: | 2022/05/15 |
| Activity Date: | 2022/05/15 |
Reviewed by: きりん
I signed up for a snorkeling tour at the Blue Cave and a mangrove SUP tour, but we couldn't go to the Blue Cave due to bad weather. However, the day before, they suggested snorkeling at a different location, and I decided to experience that instead. On the day of the tour, it was cloudy with some light rain, but I was able to enjoy both snorkeling and SUP thoroughly.
They took over 100 photos during the experience, and I was happy to receive the data for free. I didn't have to worry about taking my own photos, which allowed me to focus on the activities. The guides were really cheerful, and I had a great time throughout the experience. They also shared many recommendations for Ishigaki Island, which allowed me to enjoy my time even after the tour ended.
青の洞窟シュノーケリングとマングローブSUPのツアーに申し込みましたが、天候不良により青の洞窟には行けませんでした。…が、前日に別の場所でのシュノーケリングをご提案いただき、そちらで体験することにしました。当日は曇りでポツポツと雨が降っていましたがシュノーケリングもSUPも十分楽しむことができました。
体験中の写真も100枚を超えるくらい撮っていただき、しかもデータを無料で貰うことができて嬉しかったです。体験中に自分で写真を撮らなくていいので集中して取り組むことができました。
ガイドのみなさん、ほんとに明るくて終始楽しく体験することができました。石垣島のおススメもたくさん教えて頂いてツアー終了後も楽しく過ごすことができました。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター/マングローブSUP+青の洞窟シュノーケリング |
| Attended as: | Couples |
| Posted on: | 2022/05/15 |
| Activity Date: | 2022/05/14 |
Reviewed by: しんご
I participated with my wife and daughter. It was our first experience, but we had a lot of fun! Next time, I will bring my grandchildren as well! Thank you very much!!
妻と娘と参加しました。
はじめての体験でしたが、非常に楽しく遊べました!また今度孫も連れて参加します!
ありがとうございました!!
Thank you for participating in the Ease Mangrove Kayak Tour. It seems like you enjoyed the tour! You were able to observe creatures such as mongooses and fiddler crabs. If you feel like kayaking again, please come back and visit us. We look forward to seeing you!
イーズのマングローブカヤックツアーのご参加ありがとうございました。
ツアーは楽しんで頂けたようですね!マングースやシオマネキなどの生き物も観察することができました。
またカヤックがしたくなったら遊びにいらしてください。お待ちしております。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2022/05/15 |
| Activity Date: | 2022/05/15 |
Reviewed by: あかさん
I participated with my mother. I was anxious since it was my first time SUPing, but thanks to the kind and thorough instructions from the instructor, I quickly grasped the techniques. The weather wasn't great, so we couldn't see the sunset, but it was a very safe and enjoyable tour! Even though it was my first time, I already want to join another SUP tour! Additionally, not only did I learn about SUP, but I also received recommendations about Miyako Island and other spots, which helped with my sightseeing afterward! Thank you very much! When I come back to Miyako Island, I will definitely join the tour again!
母と2人で参加させていただきました。
初SUPで不安でしたが、お兄さんが優しく丁寧に教えてくれたおかげですぐにコツを掴めました。
天気があまり良くなかったのでサンセットは見られませんでしたが、とても安全で楽しいツアーでした!
初めてでしたがすでにまたSUPツアーに参加したい気持ちです!!また、SUPのことだけではなく、宮古島のことやオススメのスポットなども教えていただき、その後の観光の参考になりました!本当にありがとうございました!また宮古島に遊びに来る際はツアー参加させていただきます!!
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Families |
| Posted on: | 2022/05/15 |
| Activity Date: | 2022/05/13 |
Reviewed by: ぴらぴま
It was more fun than I imagined! I want to do it again when I go to Miyako Island! I think the weather is important, so I'm glad we could do it on a sunny day! The guide was also an interesting person, which made it even better!
想像を超えて楽しかったです!また宮古島に行った際はやりたいと思いました!
天気も重要だと思うので、晴れてる日に出来てよかったです!ガイドさんも面白い人でそれもまたよかったなと思いました!
| Rating: | |
|---|---|
| Packages: | +ウミガメシュノーケリングプラン |
| Attended as: | Friends |
| Posted on: | 2022/05/14 |
| Activity Date: | 2022/05/10 |
Reviewed by: ちゃんミー
Experience of a Trial Diving and Impressions
I stayed at a hotel in Naha City. In the morning, they came to pick me up. Upon arriving at the reception, I stored my valuables in a locker. After receiving my wetsuit, I quickly put it on over my swimsuit, and I was ready to go. It was just a 5-minute walk to the boat dock. I confirmed my wristband and boarded the boat.
On the boat, we spent time barefoot. I placed my belongings in the dry area and received a briefing about diving. We traveled for about 30 minutes by boat, with land becoming quite distant. I was worried about the weather in Okinawa, which had entered the rainy season, but occasionally the sun came out, allowing us to see the beautiful sea.
When we arrived at the diving point, we first got accustomed to the water with snorkeling. Surprisingly, it wasn't cold at all, probably because I was wearing a wetsuit. As I put on my goggles and looked underwater, I could immediately see the beautiful scenery. My first impression of entering the sea after a long time was salty!!
When it was my turn to dive, my name was called, and I put on the equipment. Even as a beginner, I felt reassured because the staff helped me. Up to two people can dive with one instructor, so couples can experience it together. We gradually descended into the water. Since it was a trial, the instructor was always with us, which made me feel safe. My instructor was Kodai. The depth was such that if I felt uncomfortable, I could easily surface, so I calmly followed along. I was really nervous, but he helped ease my tension. We descended slowly while equalizing our ears, and the coral on the ocean floor came closer. I was desperately trying not to miss the colorful fish and beautiful corals. They also took photos with an underwater camera, which was exciting when we could capture moments with the fish. When holding onto the rocks or corals on the ocean floor, they lent us gloves to avoid injuring our hands. (They also take photos during other activities. For parasailing, we take selfies with a selfie stick.)
After enjoying a 20-minute underwater walk, we returned to the boat. I returned the heavy equipment and found that there was free water and sanpin tea available on board, so I hydrated. We could drink using paper cups, and since they provided new cups each time, it felt clean.
Just when I felt relieved, I started to feel a bit seasick. Most people were enjoying the activities energetically, but some were feeling seasick, including me. I regretted not taking motion sickness medication. I couldn't find a clock on the boat, so I wondered how much longer we would be here...
If everyone finished their booked activities and there was time and staff available, they would accommodate additional requests on-site. If I had the energy, I would have liked to try parasailing... The additional fees are settled later, so no cash is needed. The staff efficiently handled customer check-ins and requests, and everyone was cheerful and smiling.
After all the activities were completed, the boat finally returned to the port. After playing in the sea, I returned the wetsuit and quickly rinsed off the seawater in the onboard shower before changing in a mini changing room. At this time, each person was lent a bath towel.
I was glad I wore a dress for easy changing. It was a bit challenging to change quickly on a rocking boat. I wondered if everyone could change in time, but before I knew it, everyone had finished changing. I received a QR code to check the photos later.
Upon arriving at the port, I said goodbye to the staff and returned to the reception where I had stored my valuables.
Since I had paid in advance through Veltra, I confirmed at the reception and quickly boarded the shuttle bus. I was taken back to my hotel after 1 PM, marking the end of my trial diving experience.
Later, when I thought about having lunch, I had no appetite due to the remnants of seasickness. I gave up after three bites of a pork a
体験ダイビングの一連の流れと感想
那覇市内のホテルに滞在。朝、迎えにきてくれました。
受付に到着したら貴重品をロッカーに預けます。
ウェットスーツを受け取り早速水着の上に着たら準備完了。歩いて船に移動します。5分も歩けば船着場。リストバンドを確認して乗船。
船上は裸足で過ごします。荷物をドライエリアに置いて、ダイビングの説明を受けます。
30分くらい船で移動。陸がだいぶ遠くに。
梅雨に入った沖縄の天気を心配してましたが、海の上は時々太陽が出て綺麗な海を見る事ができました。
ダイビングポイントに着いたらまずはシュノーケルで水慣らし。ウェットスーツを着ているせいか?全く冷たくない。ゴーグルをつけて海の中を見ると綺麗な景色がすぐ見れます。
久しぶりの海に入った感想はしょっぱい‼︎
ダイビングの順番が来ると名前を呼ばれて、器材を装着。初めてでもスタッフが手伝ってくれるので安心です。インストラクター1人に対して2人まで潜る事ができます。カップルも一緒に体験可能です。
少しずつ水中へ。体験なのでインストラクターが必ず一緒にいるので安心です。私の担当はコーダイさんでした。苦しかったらすぐに海面へ出られる深さなので落ち着いてついていきます。すごく緊張してましたが、緊張をほぐしてくれました。耳抜きをしながら少しずつ深いところへ。海底の珊瑚たちが目の前まで迫ってきます。カラフルな魚やキレイな珊瑚を見逃すまいと必死に海底の様子を見てました。また水中カメラで写真撮影をしてくれます。魚たちと撮れると嬉しいですね。海底の岩?珊瑚?につかまる時は手を怪我しない様軍手を貸してくれます。(他のアクティビティでもそれぞれ写真を撮ってくれます。パラセーリングは自撮り棒で自分達を撮ります。)
20分の海中散歩を楽しんだら船に戻ります。
船に戻って重たく感じる器材を返します。
船内にはお水とさんぴん茶が無料で用意されているので、水分補給をしました。紙コップを使って飲めます。毎回新しいコップなので清潔です。
ホッとしたのも束の間。なんだか船酔いしてきました。ほとんどの人は元気にアクティビティを楽しんでいますが、船酔いされている方も。そして私も。酔い止め飲んで来なかった事を後悔。
船内に時計が見当たらなかったので、あとどのくらいここにいられるのか…
各々が申し込んだアクティビティが終了して時間とスタッフに余裕があると、現地で追加の対応をしてくれます。私に体力があったらパラセーリングしたかった…
追加の料金は後精算なので現金は必要ありません。テキパキとお客さんの受付と対応をするスタッフ。みんな楽しくて笑顔が溢れます。
全てのアクティビティが終了していよいよ船は港へ戻ります。
たくさん海で遊んだ後はウェットスーツを返して、サッとですが船内のシャワーで海水を流しミニ更衣室で着替えます。この時、1人1枚バスタオルを貸してもらえます。
すぐ着替えられる様ワンピースでしたが正解でした。揺れる船内でサッと着替えるのはちょっと大変。この人数が全て着替えるのはできるのか?と思ったけど、いつのまにかみんな着替え終わっていました。後日写真を見る事のできるQRコードの案内をもらいました。
港に着くとスタッフにお別れをして、貴重品を預けた受付へ戻ります。
私は事前にベルトラで支払っていたので、受付で確認したらすぐ送迎バスへ。13時過ぎに出発地のホテルへ送ってもらい、私の体験ダイビングは終了しました。
その後、昼食を取ろうと思ったら船酔いの名残りで食欲はありませんでした。ポークたまごのおにぎりを3口でギブアップ。一生懸命遊んだ私。
次の日の朝、朝食バイキングでの出来事。
にんじんしりしりを食べると、こめかみが痛いのです。ん、なんだこりゃ⁇
そう、昨日のダイビングの時必死にマウスピースを噛み締めていたのでその筋肉痛だと思いました。あはは、そんなところにダイビングの名残りがあるとは…
と、いうわけでとても心に残る体験ダイビングになりました。
翌日くらいには、QRコードから写真をチェック。楽しかったシーンが蘇ります。
思い出って自分から作っていくものなのだと改めて実感します。どんな体験も私だけの宝物です。思い出すとクスクスっとしてしまう体験ができて本当に良かったなと思いました。
沖縄らしい明るいベテランスタッフさんとイケメンスタッフさん達ありがとうございました。
Dear Chan-Mi,
Hello. This is Marine Club Berry Naha.
Thank you for participating in our half-day experience diving tour.
Although the rainy season had started, it was great to hear that you saw some sunshine. When the sun shines, the color of the ocean is completely different, so I’m really glad! The staff is happy that you played so hard that you had to give up on the pork tamago after just three bites (^^♪. I hope the muscle pain in your temples has healed quickly?? I think it might not go away easily even if you chew lightly, so please take it a bit easier next time!
We hope you come back to enjoy the waters of Kerama again.
All of our staff are looking forward to seeing you.
Marine Club Berry Naha, Tomoyo Namioka
ちゃんミー様
こんにちは。マリンクラブベリー那覇店です。
このたびは、当店の半日体験ダイビングツアーにご参加いただきましてありがとうございます。
梅雨入りしていましたが晴れ間が見えたとのこと、
晴れると海の色が全然違うので、本当に良かったです!
ポークたまごを3口でギブアップしてしまうほど全力で遊んでいただけてスタッフも喜んでます(^^♪
こめかみの筋肉痛はすぐ治ったでしょうか??
軽くかんでいてもそうそう取れないと思うので、次回はもう少し軽めに噛んでくださいね!
またケラマの海に遊びに来てくださいね。
スタッフ一同お待ちしております。
マリンクラブベリー那覇店 浪岡知世
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/05/14 |
| Activity Date: | 2022/05/07 |
Reviewed by: かおる
I challenged myself with my mother in her 60s, and although I had concerns about our physical stamina, the guide taught us walking tips and made sure we took adequate breaks, allowing us to reach the summit. We also learned various things, such as why the Yakusugi trees live so long, and we took many photos, which made the trekking experience much more enjoyable. We were blessed with good weather, and the view from Taiko Rock still excites me when I think about it.
Since the hiking trail is not as well-maintained as Mount Fuji's and there were puddles even on sunny days, I was glad I brought hiking boots. Additionally, trekking poles were a great help for my mother both going up and down. (Although there were no available plans with gear rental, we were able to borrow them from a rental shop near the airport.)
We created the best memories of a mother-daughter trip. Thank you to our guide, Mr. Manabe, and the three women in our group who matched our pace.
60代の母と挑戦し、体力面で不安がありましたが、ガイドさんが歩き方のコツを教えてくれたり、適度に休憩を設けてくれて、登りきることができました。また、屋久杉が長生きな理由など、色んなことを教えてもらい、写真もたくさん撮ってもらい、トレッキングを何倍も楽しめたと思います。天気にも恵まれ、太鼓岩からの景色は思い出しても興奮します。
富士山のように整備された登山道ではないのと、晴れてても水溜りがあるので、登山靴は持参して良かったです。また、母には登りも下りもストックが良い助けになりました。(グッズレンタル付きのプランは空きが無かったのですが、空港近くのレンタルショップで借りられました。)
最高の母娘旅行の思い出ができました。ガイドの真辺さんも、ペースを合わせてくれた同グループの女性3人組も、ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2022/05/13 |
| Activity Date: | 2022/05/03 |
Reviewed by: けいちゃん
I received a message the day before departure that landing on Barasu Island might be difficult due to tide conditions, and since the weather forecast predicted rain, I honestly felt a bit disappointed about participating. On the day of the trip, it started to rain while we were on the ferry heading to Iriomote Island. We listened to the explanation in the welcoming car, and then we started canoeing in the rain. There were three women in their 50s on this trip, and we were in a three-person canoe. Everyone was a beginner and felt anxious, but our guide, Ryusei, provided thorough explanations, and we gradually got the hang of it, making our way through the mangrove forest. The trekking to the waterfall was thrilling as we crossed a river that had risen due to the rain, and we arrived at the waterfall. We took photos in front of a rare waterfall that looked different from usual ones. We also enjoyed paddling back in the canoe. In the afternoon, we were able to land on Barasu Island, which we had given up on, and at two snorkeling spots, we saw wonderful coral reefs and tropical fish. Ryusei was cheerful and attentive throughout, which made us feel really safe and able to enjoy ourselves. For those worried about the weather, I highly recommend this tour as you can have a great time even in the rain!
出発前日に潮位の関係でバラス島上陸が難しいかもしれないとのご連絡を頂き、また、天気予報も雨だったので正直、少しがっかりした気持ちでの参加でした。当日はフェリーで西表島へ向かう途中から雨。お迎えの車内で説明を聞き、雨の中カヌーがスタート。50代女3人旅で、カヌーも3人乗り。皆初体験で不安がありましたが、ガイドのりゅうせい君が丁寧に説明して下さり、次第にコツを掴み、マングローブの森の中を進む事が出来ました。滝までのトレッキングは、雨で増水した川を横切ったりとスリル満点の中滝に到着。普段の滝とは様子が違うレアな滝の前で写真撮影。帰りのカヌーも楽しく漕ぎました。午後のシュノーケリングは、諦めていたバラス島にも上陸出来、2カ所のポイントで、素晴らしい珊瑚礁と熱帯魚を見ることが出来ました。りゅうせい君が終始明るく細かく声をかけてくれたので、本当に安心して楽しむ事が出来ました。天候で悩んでる方には雨でも全く心配なく楽しめるツアーなので、オススメしたいです!
| Rating: | |
|---|---|
| Packages: | マングローブSUP or カヌー+鍾乳洞+バラス島上陸 |
| Attended as: | Friends |
| Posted on: | 2022/05/13 |
| Activity Date: | 2022/05/11 |
Reviewed by: ちゃむ
The clarity was higher than I expected, and the coral was beautiful. It would be even better if the weather were nice. I thought I would like to go again when it's not the rainy season! ^_^
思っていたよりも透明度が高く、サンゴも綺麗でした。お天気が良ければもっといいんでしょうね。
梅雨ではない時にまた行きたい!と思いました^_^
Dear Cham,
Thank you for participating in the tour the other day! Unfortunately, the weather wasn't great, but the rare clarity of the water had us all excited and we enjoyed it together!
We couldn't find any turtles as they seemed to be out, but we had a relaxing and leisurely tour with the two of you, and it was so much fun to chat with you!
Let's definitely meet again in Ishigaki Island on a sunny day, not during the rainy season!
ちゃむ様
先日はツアーご参加ありがとうございました!天気はあいにくでしたが、まれにみる透明度で私たちもテンション上げ上げで一緒に楽しませていただきました☆
カメはお出掛け中か見つけられませんでしたがお二人とのんびりゆったりツアーさせていただき、たくさんお話しもさせてもらえて、とっても楽しかったです!
ぜひ、また梅雨ではない、晴天の石垣島でおあいしましょう!
| Rating: | |
|---|---|
| Packages: | 半日コース |
| Attended as: | Couples |
| Posted on: | 2022/05/13 |
| Activity Date: | 2022/05/12 |
Reviewed by: じゃーじー
I participated in a clear kayak tour (^^)
■ Drone Photography
I was informed that drone photography wouldn't be possible in case of rain, but they managed to fly the drone during a brief moment of sunshine and captured some wonderful videos for us (^^)
It's great that we received the photos and videos right after the tour! Plus, there's an edited version available too!
■ Location
It was said to be an ideal spot for snorkeling, and the sea was calm. I was very satisfied with the ample free time we had (^^)
■ Clear Kayak
While it doesn't look as clear as underwater goggles, you can see the sea and fish directly below you, making you feel one with the ocean!
And if you're getting photos taken with the drone, the clear kayak really stands out in pictures (^^)
■ Staff
The staff were friendly and provided clear explanations, making the experience enjoyable (^_^)
クリアカヤックツアーに参加(^^)
■ドローン撮影
雨の場合はドローン撮影はできないとの事でしたが、少しの晴れ間にドローンを飛ばしてくれて素敵な動画を撮ってもらえました(^^)
終了後、すぐに写真や映像をもらえるのもGood!しかも編集バージョンもある!
■ロケーション
シュノーケリングにも最適な場所ということで、海も穏やかでした。自由時間もゆったりとらせて頂き大満足(^^)
■クリアカヤック
水中眼鏡のようにはっきりクリアには見えませんが、真下を見ると海と魚は確認でき、気分は海と一体になれます!
そしてドローンで撮ってもらうならクリアが写真映えします(^^)
■スタッフ
わかりやすい説明とフレンドリーなキャラクターのお兄さんたちでした(^_^
Thank you for participating.
I was quite happy to be called "big brother" (laughs).
If you have the chance, please come and visit Miyako Island again.
ご参加ありがとうございました。
お兄さんと言われて、かなり喜んでいます(笑)
また機会がありましたら宮古島遊びに来てくださいね。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Couples |
| Posted on: | 2022/05/13 |
| Activity Date: | 2022/05/11 |
Reviewed by: メグぽん
The day we had planned for the sunset kayak was forecasted to rain... On a whim, I asked to change the date, and although it was cloudy with occasional rain that day, it cleared up beautifully in the evening. We were able to take photos with a stunning sunset in the background. It was a bit chilly, but we had a great time. My middle school son was also moved by the beautiful sunset. Thank you very much. I would love to request your services again when I come back to Okinawa.
せっかくのサンセットカヤックの予定日が雨予報…。いちかばちかの私のワガママで、当日に変更のお願いに聞いて頂き、その日も曇り時々雨でしたが、夕方は、パァーっと晴れてくれて、キレイな夕日をバックに写真が取れ、少し寒かったけど、楽しかったです。
中学生の息子もキレイな夕日に感動。
ありがとうございました。
また、沖縄にきたらまたお願いしたいです
Thank you for using the Sunset Kayak Tour.
We are Ida and Maeda, who were in charge of the tour!
Despite the weather not being favorable, we were lucky to see the sunset!
We are also happy to hear that your son enjoyed it.
Please contact us again when you come to Okinawa! We look forward to seeing you again!
この度はサンセットカヤックツアーをご利用いただきありがとうございました。
ツアーを担当致しました井田、前田です!
お天気に恵まれない中奇跡的に夕日が見れてラッキーな日でしたね!
息子さんにも楽しんで頂けたようで私たちも嬉しいです。
また沖縄に来た際はご連絡ください!またお会いできる日をお待ちしております!
| Rating: | |
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| Packages: | 【おとな2名で子ども1名無料!子ども2人目以降半額!】ファミリー割プラン |
| Attended as: | Families |
| Posted on: | 2022/05/12 |
| Activity Date: | 2022/05/04 |
Reviewed by: まるや
I was guided to a special hidden spot and was able to find the long-awaited coconut crab! Although I couldn't see the stars, both the jungle exploration and the search for the coconut crab were things I couldn't do on my own, so I was very satisfied! Also, the habu snakes are scary. (I found two of them.)
とっておきの穴場スポットに案内いただき、念願のヤシガニを見つけることができました!星は見えなかったけど、ジャングル探検もヤシガニ探しも個人ではできないことなので、大満足でした!あとハブは怖い。(2匹みつけました
| Rating: | |
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| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2022/05/12 |
| Activity Date: | 2022/05/12 |
Reviewed by: Tenten
In a word, I highly recommend this fun-filled tour.
It was my first time seeing mangroves, and my wife and I leisurely paddled along in a canoe. The guide was fantastic and took a lot of photos for us. It rained a bit, just a light drizzle, but it added to the nice atmosphere.
For lunch, we went to a local restaurant at our own expense (as mentioned in the tour description). I'm glad I brought cash.
In the afternoon, we took a boat to Balas Island for snorkeling. Since we wore life jackets, we didn't sink. The water was clear, there were corals, and we even saw fish from the movie Finding Nemo. The guide took many photos during this time as well. I borrowed prescription goggles for snorkeling, which allowed me to see the fish clearly. I also rented a wetsuit, which helped keep me warm when returning to the boat after snorkeling.
Overall, the guide was very enthusiastic and provided great guidance while taking photos, making the experience really enjoyable.
一言で言えば、楽しさ満載のツアーでオススメ。
マングローブは、自分は見るのは初めてで、妻との二人乗りカヌーでゆっくりと進む。ガイドさんはすごく良くて、写真もたくさん撮ってくれました。雨は若干降っていて、少しの小雨程度でしたが、それがまたいい雰囲気を出していました。
ランチは、自腹で(そういう説明がツアーに書いてある)で、地元のお店に入りました。現金持っていってよかったです。
午後は、ボートでバラス島に行ってスノーケリング。ライフジャケットを付けているので、沈みません。また、水も綺麗で、サンゴもあり、映画のニモもいました。この時もガイドさんがたくさん写真を撮ってくれました。
あと、自分はスノーケリングの時は度付きのゴーグルを借りました。はっきり魚が見えてよかったです。あと、ウェットスーツも借りました。その方が、スノーケリング終わってからボートに戻っても寒くないですね。
全体として、ガイドさんがとても楽しそうに色々案内してくれて、写真を撮ってくれるのですごくよかったです。
| Rating: | |
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| Packages: | +バラス島シュノーケリング |
| Attended as: | Couples |
| Posted on: | 2022/05/12 |
| Activity Date: | 2022/05/09 |
Reviewed by: 匿名希望
On the day of the event, the weather changed rapidly; just when I thought it was pouring rain, shortly after, there was strong sunshine that could dry wet clothes in no time. However, I was told that this is not particularly unusual for the area, so I think it's better for participants to prepare rain gear even if it's sunny in Naha.
When traveling in Okinawa, especially on the main island, tourists who cannot drive have a very limited range of activities, so tours that take you to distant places are very appreciated. It would be helpful if more options could be added.
参加当日はとにかくお天気がころころ変わり、強い雨に降られたと思ったら、その少し後には、濡れた衣服もあっという間に乾いてしまいそうな強い日差しが…
でも、この地域では特に珍しいことではないと言われましたので、参加される方は那覇では晴れていても雨具の用意はしていったほうがいいかと思います。
沖縄旅行、特に本島では、車を運転できない観光客は行動範囲がかなり狭くなってしまうので、このような遠方まで連れて行ってくれるツアーはとてもありがたいものでした。
さらに種類を増やしていただけると助かります。
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2022/05/11 |
Reviewed by: momon
The trekking experience was enjoyable as expected, even in light rain. Although there was no view from Taiko Rock, I was satisfied since the moss-covered forest was the main attraction. The rental of shoes and raincoats was very helpful.
Changing the reservation due to schedule changes was smooth, but the response to emails via Veltra was slow, and the phone calls were fast-paced, making it difficult to understand the follow-up calls from Veltra. Additionally, when using listings from other sites, I found some items that were not available. The rental shoes and tour guides seem to be outsourced, and the correction of the size I communicated over the phone was not conveyed, which made things less smooth. I also wanted to confirm the time for the next day, but the response was "We don't know" and "I haven't heard." On the day of the tour, there was a pickup oversight with the lunch, which required us to turn back. The tour guide even asked, "When did you make your reservation?" despite having booked well in advance, which highlighted a lack of preparation.
The front windshield of the shuttle vehicle was so foggy that it was hard to see, which made me feel it was dangerous as they drove slowly and wiped it down. I was surprised by the difference compared to another tour company I used the day before, especially since this company primarily deals with rental cars.
I understand that many young guides have left due to COVID-19 and that Golden Week was busy, among other circumstances. The rental staff were polite, and the tour guide was kind and doing their best, but overall, it felt like a somewhat frustrating tour.
トレッキング体験は小雨の中、期待通り楽しめました。
太鼓岩は全く展望が見えませんでしたが、苔むす森がメインだったので満足です。
靴とレインコートのレンタルは大変助かりました。
日程変更に伴う予約の変更はスムーズでしたが、ベルトラ経由のメールの返信が遅く、電話も早口でその後の確認の電話がベルトラからのものが分かりにくかったので他のサイトの掲載されているものを使用すると使われいないもが掲載中だったり…。
レンタルシューズ.ツアーガイド等は委託なのでしょうが、電話で伝えたサイズの訂正が伝わっておらずスムーズではありませんでした。次の日の時間等確認したい事も「こちらでは分かりません」「聞いてません」との回答、当日のお弁当はピックアップ忘れで引き返したり、
ツアーガイドさんも昨日連絡があって貴方たちはいつ予約したの?と聞かれたり…ずいぶん前から予約をしてるのに準備不足が目立ち、なんだかなぁと思いました。
送迎の車のフロントガラスが全く見えない位に曇っていたので、ゆっくり運転したり拭いたりしていましたが危ないなぁと感じました。レンタカーが主体の会社なのにと思い、前日利用した他のツアー会社との差があり過ぎてびっくりしました。
コロナで若いガイドさんが沢山辞められて大変な事、ゴールデンウィークが忙しかった事等、色々と事情もおありでしょう。レンタルの方は物腰も柔らかく、ツアーガイドさんも親切で頑張ってらっしゃいましたが、なんとなくモヤモヤとするツアーでした。
Dear Momon,
Thank you for using Veltra.
We sincerely apologize for making you feel disappointed during your trip to Yakushima. Upon reviewing the correspondence leading up to your participation in the Shiratani Unsuikyo trekking tour, we found that we could not locate any direct communication records with you in our customer support team's emails or phone logs. Therefore, we reached out to the local operating company for clarification.
According to the local representative, they had communicated with you directly via email and phone, which may have caused confusion regarding the distinction between Veltra staff and the operating company staff. We apologize for this misunderstanding. Additionally, due to the busy period before and during Golden Week, we have received reports that both the field and office were hectic, leading to insufficient responses and thorough information sharing on-site.
Regardless of the circumstances, we must ensure that our customers can participate in tours with peace of mind. We deeply regret the inconvenience caused to you, Momon, and we feel very sorry about this situation on behalf of the operating company.
We will strive to strengthen our collaboration with the local operating company to ensure that all our customers can participate in tours with confidence. Thank you very much for taking the time to share your valuable feedback despite your busy schedule.
Sincerely,
Veltra
momon様
ベルトラをご利用いただきありがとうございます。
この度はせっかくの屋久島へのご旅行にもかかわらず、残念なお気持ちにさせてしまい申し訳ございません。
白谷雲水峡トレッキングツアーご参加日までのやり取りについて、弊社カスタマーサポートチームとのメールやお電話履歴を確認させていただきましたところ、momon様との直接のやり取り記録を確認できかねましたため、現地催行会社に確認させていただきました。
現地担当者によりますと、momon様と直接メールや電話でご連絡をさせていただいたとのことで、
ベルトラスタッフおよび催行会社スタッフの区別が分かりづらく混乱をお招きしてしまったことと存じます。申し訳ございません。
また、ゴールデンウィーク期間前やゴールデンウィーク期間中だったこともあり、現場および事務所が慌ただしく、行き届いた十分な対応や現場での徹底した情報共有ができていなかったとの報告を受けております。
どんな状況であれ、お客様に安心してツアーにご参加いただける体制を整えておなかければならないにもかかわらず、今回、momon様にご迷惑をおかけしてしまいましたこと、弊社としましても非常に心苦しく感じております。
催行会社に代わり心よりお詫び申し上げます。
お申込みいただいたお客様皆様に安心してご参加いただけるツアー催行を目指し、現地催行会社との連携強化に努めて参ります。
この度はお忙しい中、貴重なお時間を割いて体験談のご投稿をいただき、誠にありがとうございました。
ベルトラ
| Rating: | |
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| Packages: | 靴・レインコート・バックパック付き!充実セットプラン |
| Attended as: | Families |
| Posted on: | 2022/05/11 |
| Activity Date: | 2022/05/10 |
Reviewed by: HoshinoUta
The female guide was friendly and provided a thorough tour, which was great!
I was very satisfied with the beautiful photos she took!
The inside of the cave was truly mystical and a wonderful place.
It was an amazing tour where I could also experience purification and feel the greatness of nature!
We canoed to the entrance of the cave, and the exploration lasted about three hours, which was just the right amount of time—not too short and not too long.
I was very satisfied with the content of the tour and had no complaints, but...
During Golden Week, it had been raining for two days prior, and there were quite a lot of people in the cave, including those from other tours, which was disappointing...
Since it's a sacred and wonderful place, I think the tour company should consider limiting the number of people allowed in per day for safety and to protect the cave.
女性のガイドさんで、気さくな方で案内もしっかりして下さってとても良かったです^_^
写真も素敵に撮っていただいて大満足!
鍾乳洞の中は、本当に神秘的で素晴らしい場所でした。
お清め体験もできたり、自然の偉大さ感じられるほんとうに素晴らしいツアーでした!
カヌーで鍾乳洞の入口まで行って、鍾乳洞探検と
3時間程度で短すぎず、長すぎずなちょうど良い内容でした。
ツアーの内容自体は、大満足で言うことなかったのですが、
GW中、2日前まで雨が続いていたこともあってか、他のツアーの方も含めると洞窟内にかなりの人がいて、人だらけだったのは残念でした。。。
神聖で素晴らしい場所なので、ツアー会社で協議して、1日に入れる人数を制限したりした方が良いんじゃないかなと思いました。
安全面や鍾乳洞の保護のためにも…
Thank you for participating in the tour!
The Pumpkin Cave is truly mystical, isn't it?
It's such a wonderful place that leaves you in awe no matter how many times you visit!
The purification with the sacred water created by nature is incredibly refreshing!
I'm so glad you enjoyed the photos!
Please feel free to contact us again when you visit the islands!
Miyako Island ADVENTURE PiPi Nakamura
この度はツアーのご参加ありがとうございます!
パンプキン鍾乳洞は本当に神秘的ですよね!
何度行っても毎日行っても感動してしまう位素敵な場所です♪
自然が作り出した神聖なお水でのお清めは、凄くスッキリしますよね!
お写真も喜んで頂けてすごく嬉しいです♡
また離島に来られた際は是非ご連絡下さい♪
宮古島ADVENTURE PiPiナカムラ
| Rating: | |
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| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2022/05/11 |
| Activity Date: | 2022/05/07 |
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Reply from activity provider
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Dear Eritaku,
Thank you very much for sharing your wonderful experience!
I am Ryusei, the guide who was in charge on the day of your tour!
I’m so glad to hear that you enjoyed the tour!
Please come back to have fun with us again, whether it's for SUP or snorkeling!
Adventure Island, Kamiji
えりたく様
大変嬉しい体験談を投稿して頂きありがとうございます!
当日ガイドを担当したリュウセイです!
ツアーを楽しんで頂けてなによりです!
ぜひSUPでもシュノーケルでもまたやりに、遊びに来てくださいね!
冒険島 上地