Reviewed by: black-panther
I stayed in Ishigaki Island for two nights and participated on the second day. From the morning pick-up to the transfer back to the hotel, everything was taken care of, and I had a great time. The captain of the mangrove cruise in Iriomote Island was an excellent guide, making it both fun and educational. The weather was great, and it felt like a wonderful summer; it was the best!
石垣島に2泊して2日目に参加しました。朝のお迎えからホテルへの送迎までお任せで楽しませていただきました。西表島マングローブ遊覧船の船長さんの名ガイドで楽しくお勉強ができました。天気も良くて気持ちの良い夏って感じで最高でした。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/29 |
| Activity Date: | 2022/10/28 |
Reviewed by: ふん00
I made a reservation the day before, and I was very well taken care of from the initial contact to the flow of the day, allowing me to have a truly enjoyable time! I also appreciated the attention to the cloud conditions, which helped us take some wonderful photos. Thank you very much!
前日に予約しましたが、事前のご連絡から当日の流れまで丁寧にご対応いただき大変楽しい時間を過ごすことができました!
雲の加減も伺っていただき、素敵な写真もとれました、ありがとうございました!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/29 |
| Activity Date: | 2022/10/25 |
Reviewed by: ぞうさん
Knowing it would be a 10-hour round trip, I prepared by hiking and running in the nearby mountains. The guide shared knowledge about Yakusugi trees, other natural plants, animals, and the history of Yakushima while we walked, and although it was long, it felt like we reached Jomon Sugi in no time. The guide was very interesting, and the people in my group were around the same age, making it easy to talk. I really enjoyed my time without feeling lonely, even though I participated alone. I was worried about the restroom situation, but it was fine as long as I went at designated spots. They provided each person with a seat for sitting. We traveled to and from the trailhead by large bus. On the way back, a few people felt unwell due to fatigue and the release of tension. It seems wise to take motion sickness medication and stay hydrated until returning to the lodge.
往復10時間と知り近くの山に登山したりランニングしたりして臨みました。ガイドさんが歩きながら屋久杉やその他の自然植物、動物、屋久島の知識等を話してくれ、長かったけどあっという間に縄文杉に辿り着いた感覚でした。とても面白いガイドさんで、一緒のグループになった人たちも年齢が近く話しやすく、一人で参加しても孤独感なく本当にいい時間を過ごせました。トイレが心配でしたがある場所で行っておけば大丈夫でした。座る用のシートを一人一枚貸してくれます。大型バスで登山口を往復しました。帰りは疲れや緊張感の解けで具合が悪くなる人が数名いました。酔い止めを飲んだり、水分をとったり宿に帰るまで気は抜かない方がよさそうです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/29 |
| Activity Date: | 2022/10/27 |
Reviewed by: かおり
I visited Yakushima for the first time, a place my friends and I had talked about wanting to go for about ten years. I joined a tour to see Jomon Sugi. It was an early morning departure, and it was a full-day tour, but I had a truly memorable and valuable experience.
I heard from the guide that the retirement rate during the tour is relatively high when someone from the same tour group had to retire. I believe it’s important not to underestimate the challenge just because you’re joining a tour; proper preparation, such as training your legs and back by walking beforehand or climbing a nearby mountain, is essential to reach this destination. I highly recommend visiting at least once in a lifetime.
10年程前から友人といつか絶対行きたいと話していた屋久島へ初訪問。こちらのツアーにて縄文杉を観に行きました。早朝からの出発、1日がかりのツアーでしたが、とても思い出深い貴重な体験ができました。
同じツアーに参加の方がリタイヤされた際、実際ツアーでのリタイヤ率は高めとガイドさんにも伺いました。ツアーに参加するからと甘く考えず、きちんとある程度は事前に歩いて足腰を鍛えたり、近くの山を登ってみるなど準備をしてこそたどり着ける場所だと思います。一生に一度は是非観に行くことをお勧めいたします。
| Rating: | |
|---|---|
| Packages: | 靴・レインコート・バックパック付き!充実セットプラン |
| Attended as: | Friends |
| Posted on: | 2022/10/28 |
| Activity Date: | 2022/10/09 |
Reviewed by: ぺんぎんさん
I participated alone, but I was able to take many wonderful photos under a perfect starry sky, and I was also given recommendations for great spots in Miyako! I definitely want to do this again next time(^^)
ひとりでの参加でしたが、満点の星空の下でステキな写真をたくさん撮っていただき、宮古のオススメスポットも教えていただきました!!
次回もぜひお願いしたいなと思います(^^)
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/28 |
| Activity Date: | 2022/10/26 |
Reviewed by: にゃお
I went to Miyako Island for the first time with my sister, and we had some wonderful photos taken on the first night \( ˆoˆ )/. They also gave us guidance on poses, which was reassuring! They really listened to how we wanted the photos to turn out! I thought I would love to take more photos if I visit Miyako Island again. Thank you!
妹と初めて宮古島に行き、初日の夜に素敵な写真を撮ってもらいました\( ˆoˆ )/
ポーズとかも指示してくれるので安心です!
どんな風に撮りたいかもちゃんと聞いてくれました!
また宮古島行ったら撮りたいなと思いました。
ありがとうございました!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2022/10/27 |
| Activity Date: | 2022/10/24 |
Reviewed by: まるこ
The starry sky was incredibly beautiful. I was very satisfied with the many photos taken that I couldn't capture myself. I had the best night.
ものすごく綺麗な星空でした。
自分じゃ撮れない写真もたくさんとってもらって大満足です。
最高の夜を過ごせました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/27 |
| Activity Date: | 2022/10/26 |
Reviewed by: ポニョ
I made a reservation on the same day, and they graciously accepted it, providing a wonderful photoshoot. Not only the photoshoot, but they also kindly guided me on dining and scenic spots in Miyako Island.
当日に予約したのですが快く受けてくださり、とても素敵な撮影をしてくださいました
撮影だけでなく、宮古島での食事や景色の場所まで丁寧に教えてくださりとても親切にしていただきました
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/25 |
Reviewed by: ほっしー
I made a last-minute reservation the night before, but they kindly accepted it. I was worried about the clouds in the evening, but when I arrived at the meeting place, I was greeted by a beautiful starry sky that was hard to believe was only about 20 minutes from the city. I hadn't decided on any specific poses, but when I conveyed my thoughts, they offered advice, and the shooting went smoothly. Thanks to the several adjustments they made, I ended up with very satisfying photos. Thank you very much.
前日の夜に急遽予約したのですが、快く引き受けてくださりました。
夕方頃は雲が多く心配していましたが、集合場所に到着すると、市内から20分くらいの場所とは思えないくらいのきれいな星空が広がっていました。
ポージングは決めておらず、なんとなく思い描いたことを伝えるとアドバイスしてくださり、スムーズに撮影が進みました。微調整を何度かしてくださったおかげで、とても満足のいく写真ばかりでした。
本当にありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/25 |
Reviewed by: じゅんさん
I was able to easily experience it during my free time.
I had fun learning about Taketomi Island and the history of water buffalo.
Next time, I would like to look for fun tours through Veltra again.
空き時間にお手軽に体験出来ました
竹富島のことや水牛の歴史を知ることが出来て、楽しかったです
次回もベルトラから楽しいツアーを探したいと思います
| Rating: | |
|---|---|
| Packages: | 水牛車プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/23 |
Reviewed by: すしとらっしゅ
I had an adventure canoeing through the mangroves!!! It was an amazing experience that I can't usually do!!!
マングローブの中カヌーで冒険しました!!!
普段出来ない貴重な体験を出来て最高でした!!!!!
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/26 |
| Activity Date: | 2022/10/26 |
Reviewed by: ゆっき
We moved to Iriomote Island while enjoying the beautiful sea. The mangrove tour was very informative and detailed thanks to our guide, who taught us a lot about mangroves. There was also time to go out on the deck for some photos.
After that, we moved to the water buffalo cart boarding area, and the bus driver was also great at sharing interesting stories about Iriomote Island during the short ride.
I was looking forward to the water buffalo cart ride to Yubu Island. The guide not only provided commentary but also played the sanshin and sang, which added a lovely atmosphere to the experience.
For lunch, we had Okinawan cuisine. They had measures in place for COVID-19, so even though it was a spacious cafeteria-like setting, I felt safe while dining. The food was delicious, and drinks could be ordered on the spot.
Exploring Yubu Island was relaxing, as we interacted with the water buffalo, took commemorative photos, and enjoyed awamori gelato.
It was a very satisfying tour, and I would highly recommend it to many people.
きれいな海を見ながら西表島へ移動。
マングローブ遊覧は、ガイドの方のお話がとても詳しく丁寧で、マングローブについてたくさん教えてもらえます。デッキに出て写真撮影の時間もありました。
そのあと、水牛車乗り場まで移動しましたが、そのバスの運転手の方もお話上手で、短い移動時間で西表島のこと楽しく教えてもらいました。
由布島への移動は楽しみにしていた水牛車。移動中のガイドはもちろんのこと、三線を弾きながら歌を歌ってくれたり風情があってとても良かったです。
ランチは沖縄料理です。コロナ対策もされていたので、広い食堂のような場所でしたが安心して食事できました。美味しかったです。飲み物はその場で注文出来ます。
由布島散策は、水牛との触れ合いや記念写真を撮ったり、泡盛ジェラートを食べたり、ゆっくり過ごせました。
とても満足なツアーでしたので、たくさんの方におすすめしたいです。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2022/10/25 |
| Activity Date: | 2022/10/02 |
Reviewed by: ねねちゃん
It was amazing. The water buffalo was really great and created wonderful memories. The streets of Taketomi Island were also lovely. The hibiscus flowers were beautifully in bloom, and I took a lot of pictures. I want to go again.
最高だった
水牛さんとてもすごくよかった良い思い出に
なりました
竹富島の街並みも
素敵でした
ハイビスカスも綺麗に咲いて
いっぱい写真におさめました
また行きたいです
| Rating: | |
|---|---|
| Packages: | 水牛車とバス観光プラン |
| Attended as: | Families |
| Posted on: | 2022/10/25 |
| Activity Date: | 2022/10/24 |
Reviewed by: YASAKAMA
This time, due to the high tide, the Blue Cave snorkeling tour was canceled, and only the mangrove kayak tour was available. However, they contacted us the day before to inform us about the cancellation, allowing us to choose between participating in the mangrove kayak tour or canceling (they also offered a refund!). We decided to participate in the mangrove kayak tour!
They came to pick us up at our hotel, which was very helpful and appreciated! The staff's cheerful personality and attentive service made it very enjoyable.
Once we started, the explanations were thorough and easy to understand, making it simple to get accustomed to kayaking! During the tour, we also heard various stories and had fun taking photos. After it ended, they sent us the photos they took via our phones, allowing us to reflect on the memories. It turned out to be a very fulfilling and enjoyable experience!
今回は高潮の影響で青の洞窟シュノーケリングツアーの方は中止となり、マングローブカヤックツアーのみとなったのですが、しっかりと中止となってしまった件も前日にご連絡下さって、マングローブカヤックツアーのみの参加かキャンセル(返金対応もして頂けるようです!)を選べて、今回自分達はマングローブカヤックツアーに参加させて頂きました!
ホテルまで送迎に来て下さりそこからまずとても有難くて助かりました!!
そして、スタッフさんの明るい性格や丁寧な対応で
とても気持ち良く楽しむことが出来ました!
実際、始まってからも丁寧な説明で分かりやすく
スムーズにカヤックに慣れて簡単でした!!
ツアー中にも色々な話も聞かせて頂いたり、
写真を撮って頂いたりととても楽しかったです!
終わった後に、撮って頂いた写真も携帯で送って頂けて思い出を振り返ることもできて、
とても充実した楽しい思い出になりました!!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2022/10/24 |
Reviewed by: なのに
Even beginners in mountain climbing can enjoy it. It's helpful that they can pick you up since the trailhead is far from the accommodation. Also, we will be active for about 12 hours, but having a guide made it possible to continue walking happily.
登山初心者も楽しめました。
宿から登山口まで遠いので、ピックアップしてもらえるのは助かります。
また、12時間ほど活動することになりますが、ガイドの方がいるからこそ、楽しく歩き続けることができました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/23 |
| Activity Date: | 2022/09/26 |
Reviewed by: CORAL
I wanted to take memorable photos under the wonderful starry sky, and I asked for assistance. I was extremely satisfied with the results!! Although I was not used to photography, the photographer was always considerate to keep the energy high, and the final images were fantastic. During the shoot, I could really feel the photographer's dedication, and I created truly wonderful memories. Thanks to this experience, I have become a big fan of Miyako Island, so I would definitely like to request your services again next time I visit. Thank you very much!
素晴らしい星空の元で、記念に残る写真を撮りたいと思いお願いしました。結果として大満足でした!!
慣れない撮影でしたが、常にテンションが上がるようにお気遣い頂き、また出来上がりも素晴らしかったです。撮影中も非常にこだわりを感じる素敵なカメラマンの方で、本当に良い思い出ができました。
おかげさまですっかり宮古島のファンになってしまったので、また今度行った際にはぜひお願いしたいです。本当にありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/23 |
| Activity Date: | 2022/09/25 |
Reviewed by: juilet
It was a very fulfilling tour that allowed us to visit three islands in one day. The staff provided clear and thorough explanations, making it easy to enjoy the tour with peace of mind. I was glad to have various experiences in one day, and the rental bicycles were also a lot of fun!
3つの島を1日で回れてとても充実したツアーでした。 スタッフの方々も丁寧な説明で分かりやすく、安心してツアーを回れました。
いろんな体験が1日できて良かったですし、レンタルサイクルも楽しかったです!
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Couples |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/09/26 |
Reviewed by: ナッキー
This tour is quite physically demanding. Of course, you will receive communication from the tour operator in advance. However, it seems that if you misjudge your physical condition, you may end up unable to move due to illness or injury. The schedule is also tight, and I felt like I was being rushed along by the guide. I was scolded for not having a protector for my trekking poles, which was not mentioned in the prior communication. Caution is necessary. To fully enjoy the beautiful nature and scenery, I recommend being well-prepared physically.
体力的に結構厳しいツアーです。
もちろん、事前にツアー運営会社から連絡あります。ただ自分の体力を見誤ると体調不良や怪我で動けなくなることがよくあるツアーだそうです。スケジュール的にも厳しく、ガイドさんに追い立てられるように引っ張られました。
トレッキングポールはプロテクターが無いと使えないと怒られました。事前の連絡では記載なかった事です。注意が必要。
せっかくの大自然、景色を堪能するには体力を十分つけて臨むことをお勧めします。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/10/21 |
Reviewed by: ちゃー
It was easier than I imagined since there weren't as many steep slopes (we climbed quite a bit by bus at first), and we took breaks and stopped for photo spots! The guide took great photos at key points, and of course, we heard various explanations about the Yakusugi and Yakushima. They also managed the pace well, so I'm really glad I joined the tour! The main Jomon Sugi is currently surrounded by a lot of grass and plants, so you can't see the base... I heard they are currently applying for permission to clear the vegetation. However, there are plenty of Yakusugi trees along the way, and I was satisfied being able to see and touch them up close.
休憩や写真スポットで立ち止まったりするのと、急勾配が思ったよりなかったので(最初バスでかなり登りました)想像よりも楽でした!
ガイドさんも要所でいい感じに写真を撮ってくれ、もちろん屋久杉や屋久島の説明も色々聞けて、ペース配分もしっかりしてくれるので、やはりツアーに参加してよかったです!
メインの縄文杉は今は足元にかなりの草木が生い茂っていて根元が見えず、、、国に草木の伐採の申請中だそうです。でもそこまでにも屋久杉は沢山あって、近くで見れたり触れたりするので満足です。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/10/15 |
Reviewed by: べあー
I was worried about being a burden to the other participants since I don't exercise regularly, but it went smoothly without any issues. Beyond Tsuji Pass, the trail became particularly challenging and difficult to climb, and going down felt a bit like an obstacle course, but as long as you are careful, it's completely manageable. The view from Taiko Rock was amazing. I'm glad I participated.
At the mossy forest, eating and drinking are prohibited, and despite the posted notice, I saw a family and a foreign woman eating, which was very disappointing. It might be helpful to make the "no eating" signs more visible, especially in areas like the benches.
The restroom at the hut had a notice asking not to put toilet paper in the toilet, but I think it's easy to overlook. I almost ended up putting paper in the toilet. Many people might have the habit of wiping the toilet seat before sitting down, so I thought it would be good to have a notice before entering the restroom stalls as well.
日頃運動していないので、他の参加者さんに迷惑を掛けないか心配でしたが、特に問題なく行けました。辻峠から先は特にハードというか登りにくい道が続き、おりる時もアスレチック感がありましたが、気をつければ全く大丈夫でした。太鼓岩からの眺望はすばらしかったです。参加して良かったです。
苔むす森では飲食禁止で、その注意書きの掲示があるにも関わらず飲食しているマナーの悪い家族連れと外国人女性を見かけ、とても残念でした。ベンチみたいな所にも、大きく飲食禁止をもっとわかりやすく明示してもいいかもしれません。
小屋のお手洗いはトイレットペーパーを便器に入れないようにとの注意書きがされていましたが、気づきにくいと思います。危うく便器にペーパーを入れそうになりました。便器を拭いてから座る習慣の人達も多いでしょうし、お手洗い個室に入る前の所にも注意書きがあればいいのになと思いました。
| Rating: | |
|---|---|
| Packages: | 靴・レインコート・バックパック付き!充実セットプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/10/19 |
Reviewed by: かおりん
On the day of the event, I was worried because the weather wasn't great, but I received a message early in the morning confirming that it would go ahead as planned, which made me feel very relieved as I headed to the meeting point. The staff were kind and taught us patiently. I got to see many sea turtles, including a young and energetic one, a large one with a lot of presence, and a handsome one. I had a lot of fun swimming with them and taking plenty of photos and videos. I would love to do this again when I travel to Amami Oshima.
当日は、お天気がよくなかったので、出来るのかなーと不安でしたが、朝イチ、予定通り開催のご連絡をいただき、とても安心して集合場所まで行けました。優しく丁寧に教えていただき、海ガメさんも、若そうな元気な子、貫禄たっぷりの大きな子、イケメンの子、たくさん見れて、一緒に泳げて、写真も動画もたくさん撮っていただいて、とても楽しかったです。
また、奄美大島を旅する時には、お願いしたいと思います。
Dear Kaorin,
Thank you for visiting us this time.
Despite the unfortunate weather, we were delighted to hear that you were able to encounter many sea turtles and enjoyed your experience.
Please do come back to Amami Oshima again!
かおりん様
この度はお越し頂きありがとうございました。
あいにくの天気でしたが、ウミガメもたくさん出会うことができて、楽しんで頂けたようでこちらも嬉しく思います。
またぜひ奄美大島へお越しの際は遊びにこられてくださいね。
| Rating: | |
|---|---|
| Packages: | 1名プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/21 |
| Activity Date: | 2022/10/18 |
Reviewed by: ふじふじ
It turned out to be a trekking experience in heavy rain. However, since Yakushima is known for its frequent rain, I accepted that as unavoidable. The trek to Jomon Sugi was more exhausting than I had imagined. After the schedule was set, I worked on my physical fitness by going hiking on weekends and managed to lose quite a bit of weight, but it was still tough.
Nevertheless, I reached Jomon Sugi without giving up along the way and was satisfied to return around the scheduled time. However, the guide who accompanied us was quite harsh, saying things like, "You're not prepared," and "If you're not confident in your stamina, you should hire a private guide. In a tour, you'll hold everyone back." While I understand the validity of their comments, I wish such warnings had been more prominently included in the recruitment details. Hearing that while already participating was frustrating.
Additionally, one of the other female participants expressed a need to use the restroom during the trek, which caused a slight delay, and the other participants commented, "It's troublesome when group actions are disrupted." She might have felt sorry for holding everyone up, but needing to use the restroom is a natural bodily function. Being told that made it difficult for anyone to say, "I need to go to the restroom."
In the end, I am grateful that I was able to reach the goal, but it is also true that I felt a bit disappointed. I wrote this review hoping that future participants won't have to experience similar feelings.
土砂降りの中のトレッキングとなりました。
ただ屋久島は雨が多いらしいので、それは仕方ないと諦めてました。縄文杉までのトレッキングは想像していた以上にしんどかったです。
予定が決まってから、週末に山歩きに行くなど体力作りをし、体重も自分なりにはかなり減らして挑みましたが、それでも辛かった。
でも途中で挫折することなく縄文杉まで辿り着き、時間通りぐらいに戻って来れたので満足です。
ただ、ついてくださったガイドさんがかなり辛口で
「準備不足だ」「体力に自信がないなら専属ガイドを雇うべき。ツアーだと足を引っ張る」だの散々言われて、楽しみに参加した気持ちがベッコリ凹みました。おっしゃることはごもっともですが、それなら募集要項にもう少し目立つようにそのような注意書きを入れておいてほしかったです。
既に参加している最中に言われても…
その上、他の参加者の女性が1人、途中でトイレに行きたいと申し出て、少し足止めになった際に他の参加者の方々に「団体行動を乱されると困りますよね」と言われてました。
待たせてるから申し訳ないと思ったのかもしれませんが、トイレなんて生理現象。なのにそんな言い方されたらもう「トイレに行きたい」と言い出せなくなってしまいます。
最終的にゴール出来たので感謝はしていますが、少し残念な気持ちになったのも事実です。
今後参加される方がそんな思いをしなければいいなと思い、感想を書かせていただきました。
Dear Fujifuji,
Thank you for choosing VELTRA among many travel companies.
We are truly sorry to hear that your trip to Yakushima, which should have been enjoyable, left you feeling disappointed. On behalf of the operating company, I apologize for the lack of consideration and attention from our guide.
The journey to Jomon Sugi can be challenging, but it is the responsibility of our guides to convey the charm of Yakushima to our guests and ensure that they can enjoy a safe and memorable experience. Unfortunately, the guide's basic attitude was clearly lacking, and we take this situation very seriously.
Moving forward, we will focus on fundamentally improving our guides' approach and methods to ensure customer satisfaction. If we do not see improvements in the guide's attitude, and if we receive feedback from other customers, we will consider prohibiting their involvement in tours booked through our company.
Thank you very much for taking the time to share your valuable experience with us despite your busy schedule.
VELTRA Customer Service
Travel Consultant
ふじふじ様
数ある旅行会社の中からVELTRAをご利用いただきましてありがとうございます。
本来ならば楽しいはずの屋久島へのご旅行にも関わらず、残念なお気持ちにさせてしまい弊社も遺憾に思っております。
ガイドの配慮、細やかな心遣いが足りておりませんでしたこと、催行会社に代わりお詫び申し上げます。
縄文杉までの道のりはハードな面もございますが、ガイドは、屋久島へお越しのお客様へその土地の魅力を伝え、安全第一に楽しさや感動を覚えていただけるようご案内することが責務であるにも関わらず、プロのガイドとして明らかに基本的な姿勢が欠けており、催行会社としても今回の事態、ガイドの態度につきましては重く受け止めております。
今後は根本的なガイドのあり方、ご案内方法も含めお客様にご満足いただけるガイドの育成に更に注力してまいります。
ガイドの態度の改善が見られず、万が一、他のお客様からもご意見を頂戴した場合は、
弊社を通じてお申し込みいただきましたツアーへの起用を禁止する等も見据え、今後の動向を観察してまいります。
この度はお忙しい中、貴重なお時間を割いて体験談のご投稿をいただき誠にありがとうございます。
VELTRA カスタマーサービス
トラベルコンサルタント
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/20 |
| Activity Date: | 2022/10/14 |
Reviewed by: じゃも
On the day of the trek, I was worried about the weather, but fortunately, it didn't rain, and I was able to enjoy a fulfilling trekking experience. Initially, I was hesitant about hiring a guide, but it turned out to be the right decision. The guide taught us how to walk in a way that minimizes fatigue (both uphill and downhill), shared interesting facts about trees, moss, and the history of Yakushima, which sparked my interest in environmental conservation beyond just seeing Jomon Sugi.
The trekking itself has its challenges beyond the tramway, but I think it should be manageable for those who do not have chronic back or knee pain (I even saw elementary school students along the way). However, it's definitely easier if you regularly train through walking or running.
当日は天気が心配されましたが、無事に雨に降られることもなく、充実したトレッキングが楽しめました。
当初、ガイドさん頼むから悩みましたが、頼んで正解。疲れが残りにくい歩き方(登り、下り)、樹木、苔、等の豆知識、屋久島の歴史等々も教えて下さり、ただ縄文杉をみるだけではなく、屋久島の環境保護等へも興味を持つきっかけになりました。
トレッキング自体は、トロッコ道から先が課題では有りますが、腰痛や膝痛などを慢性的にお持ちでない方であれば大丈夫だと思います(途中、小学生も見かけました)。ただ、普段からウォーキングやランニングで鍛えてると楽になることは間違い無いでしょう。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/19 |
| Activity Date: | 2022/10/18 |
Reviewed by: みかん
I went with two friends. It was cloudy, but we paddled through the mangroves in a kayak and felt healed by nature. The guide was very cheerful and kind, and we spent time feeling a sense of unity with the other participants. Thank you very much.
友だち2人と行きました。曇りの天気でしたが、マングローブの中をカヤックで漕いで、自然に癒されました。ガイドさんもとても明るく優しくて、一緒に参加した他の人たちとも一体感を感じながら時間を過ごしました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2022/10/19 |
| Activity Date: | 2022/10/19 |
Reviewed by: めぐみ
At first, both of us were nervous, but as we received posing advice from the photographer, we naturally started smiling. The photographer was not only skilled at capturing the shots but also at creating a great atmosphere, allowing us to forget our embarrassment and enjoy the experience like models!
Before the shoot: The parking area where we had our photos taken was a bit complicated to navigate, and since it was for starry sky photography, there was no light at all, so a flashlight is essential when heading to the meeting point.
During the shoot: As mentioned earlier.
After the shoot: The photographer kindly explained how to save the data, allowing us to keep the images in beautiful quality.
They really take wonderful photos, and as mentioned in the instructions, I think wearing light-colored clothing like white is a good idea. The ground can be unstable and dark, so wearing comfortable shoes is advisable, and it might be a good idea to be prepared to change shoes during the shoot if necessary.
最初は2人して緊張していましたが、カメラマンさんにポージングを含めたアドバイスをいただきながら撮影していくうちに自然に笑顔になりました。
撮影はもちろん、気分の乗せ方も大変お上手で途中からは恥ずかしさも忘れてモデルさん気分を味わえました!
撮影前:私たちが撮影していただいたポイントの駐車場は少々入り組んでおり、さらには星空撮影とのことであかりも全くないので待ち合わせ場所に向かう時も懐中電灯は必須です。
撮影中:前述の通りです。
撮影後:データの保存方法も丁寧に教えていただけるので綺麗な画質のまま保存することができました。
本当に素敵なお写真を撮っていただけるので、説明にも記載がありましたが白などの明るめのお洋服がいいと思います。
足元は不安定な場所もあり暗いので、動きやすい靴で行き、場合によっては撮影時に履き替える準備をしておくのもいいかもしれません。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/18 |
| Activity Date: | 2022/09/26 |
Reviewed by: 屋久島LOVE
I usually have a job that requires me to stand, but I don't do any exercise like walking, yet I managed to go! However, I think if you do some light training before participating, you'll have more energy and enjoy it even more. It was a day with on-and-off rain, but the mist wrapped around Jomon Sugi like smoke, creating a majestic atmosphere! I believe you can enjoy it whether it's raining or sunny. The deer also came to see us off.
普段、立ち仕事をしていますが、ウォーキングなどの運動はしていない私ですが、なんとか行ってこれましたよ!
でも、軽いトレーニングをしてから参加すると余裕ができるので、より楽しめると思います。
雨が降ったりやんだりの日でしたが、霧がスモークを焚いているかのように縄文杉を包み、それはそれは…王者感でてました!!
雨でも晴れでも楽しめると思います。
鹿さんもお見送りしてくれましたよ。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/10/18 |
| Activity Date: | 2022/09/22 |
Reviewed by: てんママ
The weather was busy with rain coming and going, but thanks to that, I was able to see a wonderful rainbow three times in one day. Each experience was precious, but I was particularly impressed by the water buffalo cart to Yufujima. I don't think I'll forget that scenery. The guide's songs and stories were also great. My 3-year-old son seemed to have fun and said he wanted to ride the buffalo cart again. It was an emotional day.
雨が降ったり止んだりといそがしい天気でしたが、そのおかげか1日に3回も素晴らしい景色の中の虹を見ることがでしました。どれも貴重な経験でしたが、私は由布島への水牛車がとても印象的でした。あの景色は忘れないと思います。ガイドの方の歌や話も良かったです。3歳の息子も楽しかったようで、牛の車にまた乗りたいと言っていました。感動的な1日になりました。
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/17 |
| Activity Date: | 2022/10/15 |
Reviewed by: shironeko
You cannot board with just the voucher from Veltra; you need to exchange it for a boarding ticket at the reception. Once the reception hours start, you can board at any time, but if you board too close to the cutoff time, it might be difficult to move to the shower room. I was worried about the cramped space and whether I could sleep, but the gentle rocking of the waves helped me sleep soundly. Wi-Fi is available, but the signal isn't great... It's to be expected since we're on the sea. It seemed like more locals were using this service to come to Hakata than tourists.
ベルトラからのバウチャーだけでは乗れず、受付で乗船券への引き換えが必要です。
受付時間が開始されたら乗船時間は自由ですが、あまり間際に乗るとすぐ消灯時間が来るのでシャワールームへの移動が大変かと思います。
狭くて眠れるか心配でしたが、波の揺れが心地よくぐっすり眠れました。
Wi-Fiは通っていますが、やはり電波はよくないです・・・
海の上だから仕方ないですね。
観光客よりも地元の方々が博多に来るために利用している方が多い印象でした。
Thank you for boarding. We sincerely look forward to your next visit.
ご乗船ありがとうございました。またのご利用を心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【片道】博多⇒福江 相部屋(グリーン寝台) |
| Attended as: | Solo Travelers |
| Posted on: | 2022/10/16 |
| Activity Date: | 2022/09/24 |
Reviewed by: 寿司太郎
Iriomote and Yufu were amazing! The lunch in Yufu was delicious.
Taketomi Island had too many people and bicycles, which somewhat ruined the atmosphere, but overall it was a very good tour!
西表、由布は最高でした!由布での昼食も美味しかったです。
竹富島は人や自転車が多すぎて雰囲気台無し感はありましたが、全体的に見てとても良いツアーでした!
| Rating: | |
|---|---|
| Packages: | 【12/31まで】水牛車とバス観光プラン |
| Attended as: | Families |
| Posted on: | 2022/10/16 |
| Activity Date: | 2022/09/23 |
Reviewed by: Esaki
I went to see Jomon Sugi, and the guide was incredibly kind and very responsible. It was the best experience. The guide's name is Nakama. I highly recommend it.
縄文杉見に行ってきましたが、ガイドさんがめっちゃ親切で、責任感も強くて、最高の体験でした。
ガイドさんのお名前は中馬さんです。
おすすめです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2022/10/16 |
| Activity Date: | 2022/10/15 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for participating in the tour with Ishigaki Island ADVENTURE PiPi!
Although we couldn't guide you to the Blue Cave due to strong winds, I'm glad you enjoyed the magnificent mangroves of nature! We look forward to your next visit for a snorkeling comeback!
Ishigaki Island ADVENTURE PiPi
Nakamura
この度は石垣島 ADVENTURE PiPiのツアーにご参加頂きありがとうございました!
強風の青の洞窟にはご案内できませんでしたが、大自然のマングローブを楽しんで頂けたようで良かったです!
次回はシュノーケリングのリベンジお待ちしております!
石垣島 ADVENTURE PiPi
なかむら