Japan
I received very kind service! The glass boat and the ox cart were both amazing experiences, but above all, I was most impressed by the warm hospitality of the staff at Dream Tourism! It was an unforgettable experience, thank you! The pier on Taketomi Island was truly beautiful, one of the most stunning views I've ever seen! I definitely want to go again!
とても親切に対応していただきました!
グラスボートも牛車もとても素晴らしい体験でしたが
何より、ドリーム観光のスタッフの方の暖かい対応に一番感動いたしました!
忘れられない感動となりました、ありがとうございました!
竹富島の桟橋は、今までみた景色の中でも本当に美しかったです!
絶対にもう一度行きたいです!
I recently participated in this tour, but unfortunately, the guide was not great. Our team consisted of myself, a friend (a working woman), and four university students (men) who are physically active, making a total of seven people including the guide. The guide kept pace with the university students, and we struggled to keep up. Even when we requested to slow down, there was no sign of that happening. While the guide did adjust to our pace on the mountain path, there was no mercy on the trolley path. Even when going downhill, the pace did not slow down, and we ended up falling behind by about 30 meters, but the guide did not turn around and was unaware of this. Just when we thought the guide had stopped, they were explaining about the plants and moved on without waiting for us. In fact, the university students were the ones occasionally looking back and checking on us. Despite saying, "Take pictures," there was no sign of stopping, and when we tried to take photos, we fell behind in the line and had no time to do so. Towards the end, the guide instructed us to come right behind them, but still did not slow down. During this time, they mentioned that "a customer who got too far from the guide fell off a bridge." Hearing this made me realize that the priority of a guide's job should be to ensure the safety of the customers, and I was shocked that they created a similar situation without any concern despite such incidents occurring. This tour was divided into three groups, including our team, and we finished in first place comfortably. I wondered why there was such a rush since the other teams could not return by bus until they finished. The tour itself had no issues with transportation or rental items, and I felt a sense of accomplishment from visiting Jomon Sugi, so I would recommend it. However, since we cannot choose the guide, I hope you get a good one.
先日このツアーに参加させていただきましたが、ガイドさんがハズレでした。私たちのチームはわたしと友人(社会人女性)、そして日頃から運動をしている大学生(男性)4名、そしてガイドさん1名を含む計7人でした。ガイドさんは終始大学生のペースに合わせ私たちはついて行くので精一杯でした。歩調を緩めて欲しいとお願いしても緩める気配はなし、山道はさすがに私たちのペースに合わせてくださいましたが、トロッコ道では容赦ありませんでした。下りになってもペースは遅くなることなく、私たちはついていくのを諦めて、ガイドさん達とは30mほど距離が開いてしまうことがありましたが、ガイドさんは一切振り向かないためそのことに気づいていませんでした。止まったかと思いきや植物の説明、そして私たちを待つことなく先に進んでいました。むしろ大学生の方がチラチラ後ろを見てこちらを気にかけてくださいました。また写真撮ってねと言っているにも関わらず、止まる気配が一切なく撮っていると列から遅れを取るため撮る時間もありませんでした。最後の方には距離が離れてしまった私たちに対して、ガイドさんのすぐ後ろに来るように指示、そこでも歩調を緩めることはなく、その際、”前にガイドさんと離れすぎたお客さんが橋から落ちたことがある”という話をされました。この話を聞いてまず、ガイドという仕事はお客さんの安全を守ることが最優先であり、そのような事案があるにもかかわらず全く気にせず同じような状況を作り出していることに驚愕しました。今回のツアーは私たちのチームを含め3チームにグループ分けされており、私たちのチームは余裕の1位でゴール。他のチームがゴールしないとバスで帰れないため、何をそんなに急いでいたのか疑問に思いました。ツアー自体は送迎や、貸出品などに問題はなく、縄文杉に行けたことに達成感を感じられたのでおすすめです。しかしガイドさんはこちらで選べないため、いいガイドさんに当たることを祈っていただけたらなと思います。
Dear m.k,
Thank you for always using VELTRA.
We sincerely regret that your trip, which should have been enjoyable, caused you discomfort. On behalf of the operating company, I apologize for the lack of consideration and attention from the guide.
As you mentioned, the guide clearly lacked the basic attitude expected of a professional, and the operating company takes this situation and the guide's behavior very seriously. It is truly regrettable that we could not provide a service that met your expectations, especially since the enjoyment of the tour is greatly influenced by the guide.
We have communicated to the guide on duty that we caused disappointment to our customers who were looking forward to their trip, and we have received a report that they will be strictly retrained for future quality improvement. We will continue to work with the operating company to ensure that we provide activities that consistently meet your satisfaction, and we hope you will consider using our services again in the future.
Thank you very much for taking the time to share your experience.
VELTRA Customer Service
Travel Consultant
m.k様
いつもベルトラをご利用いただきありがとうございます。
この度は、本来ならば楽しいはずのご旅行にも関わらず、ご不快な思いをさせてしまい弊社も遺憾に思っております。
ガイドの配慮、細やかな心遣いが足りておりませんでしたこと、催行会社に代わりお詫び申し上げます。
m.k様のおっしゃる通り、プロのガイドとして明らかに基本的な姿勢が欠けており、催行会社としても今回の事態、ガイドの態度につきましては重く受け止めております。
ツアーをお楽しみいただけるかどうかはガイドによって大きく左右されるものであるにも関わらず、その期待に沿うサービスが提供出来ませんでしたこと非常に心苦しい限りでございます。
当日の担当ガイドへは、せっかくのご旅行にいらしたお客様へ残念な思いをさせてしまったこと、このようなご指摘をいただいたことを通達し、今後の品質改善のため厳しく指導し直すとの報告を受けております。
今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいりますので、またの機会にもご利用いただけましたら幸いです。
貴重なお時間を割いて体験談をご投稿いただき誠にありがとうございます。
VELTRA カスタマーサービス
トラベルコンサルタント
I was able to experience the island hopping I wanted to do! I visited Iriomote Island, rode on a water buffalo cart, and had a wonderfully rich time. I want to go island hopping again!
とりあえず…の体験したい島めぐりができました!!行ってみたかった西表島、乗ってみたかった水牛車、ぎゅっと詰まった濃厚な時間が過ごせて良かったです!また島めぐりいきたいなー
We traveled for the first time as a couple, and it was so much fun. The day flew by. I think it was a very good tour.
夫婦で初めて旅行に来ましたが、とっても楽しかったです。
1日があっという間でした。
とても良いツアーだと思います。
The shooting location was a pitch-black beach, and the starry sky was on a completely different level compared to what we could see from the hotel. My 6-year-old son kept looking up at the sky, saying that the stars were falling. The shoot was a lot of fun, and even though we had no plan for poses, we ended up with some wonderful photos. The staff were incredibly kind and shared many recommendations for places to visit in Miyako Island. My son also became a big fan of the staff member, saying afterwards that he was a nice person. Next time, I would like to request a sea turtle photo!
撮影場所は真っ暗の浜辺で、ホテルから見る星空とは桁違いの星空でした。
6歳の息子も星が落ちてくる〜と、ずっと空を見上げていました。
撮影もとても楽しくて、ポーズ等もノープランの私たちでしたが、素敵な写真が撮れました。
スタッフの方もすごく親切で、宮古島のおすすめの場所をたくさん教えてくれました。
息子もスタッフのお兄さんが大好きになって、終わった後もいい人だったね〜と言っていました。
次回はウミガメフォトをお願いしたいです!
I participated in a photo tour for the first time. The first day was canceled due to rain, but I was able to reschedule for the second day, which was open. I was worried about the weather on the second day as well, but it cleared up at night with hardly any clouds, and I was able to take some really wonderful photos! The Milky Way was clearly visible, and I was so moved that I can't put it into words! During the shoot, they played music and suggested poses, making the experience enjoyable. After the shoot, they also shared information about Miyako Island, and I am grateful for their kind and attentive service until the end. It was my first trip to Miyako Island, and I made the best memories!
初めてフォトツアーに参加しました。
1日目は雨で中止になってしまいましたが、2日目が空いていたので変更していただきました。
2日目も変わりやすい天気だったので心配でしたが、夜は晴れて雲もほとんどなくとても素敵な写真を撮っていただきました☆★
天の川もはっきり見えて言葉にできないほど感動しました!
撮影中は音楽を流してくださったり、ポーズの提案もしてくださり楽しく撮影することができました(^ ^)
撮影後には宮古島情報も教えていただき、最後まで親切に丁寧に対応してくださって感謝しています。
初めての宮古島旅行でしたが、最高の思い出ができました!
We gathered at midnight for the shoot. The photos turned out beautifully, and I am very satisfied. We went in without a plan for poses, but they offered various suggestions, and we were able to get some photos we really liked.
The downside was that we didn't receive any communication after midnight, which made me anxious. I assume they were still working with the previous group. It would have been nice to be informed in advance that there might be delays due to the previous group's shoot. Overall, though, I’m glad I participated.
24時集合で撮影をおこなってもらいました。
写真はとてもきれいな仕上がりで満足しています。私達はポーズ等をノープランで行きましたが色々提案して頂き気に入った写真を撮って貰うことが出来ました。
減点ポイントは24時を過ぎても連絡が着かず、不安になったことです。おそらく前のグループの撮影を行っていたのだと思います。事前に前のグループを撮影していて遅れる可能性もあることを教えて頂けたら良かったと思いました。ただ、総合的には参加して良かったです。
I stayed for three consecutive nights at Shigira Resort, but on the first day, the sky was heavy with clouds, and we had to postpone to the next day. The following day, there were still many clouds from the hotel, and I could only see one or two stars. My 4-year-old son was sound asleep, and I was wondering what to do when I called and was told, "The stars are out here!! Today is the chance." So, I hurried over.
I was amazed at how different the sky looked from the hotel! Going out with kids after 9 PM is quite a challenge, but the starry sky made it all worthwhile.
I created the best memories in Miyako Island. I understand that working with the sky can be tough, but I really appreciate the polite response on the phone and the photographer's efforts.
シギラリゾート内に3連泊していましたが、初日はホテルから見る空も雲が重く翌日に順延になりました。翌日もホテルからは雲も多く星が1つ2つ見えるかな程度で4歳の息子もぐっすり寝てしまっているし、どうしたものかと電話したら「こちらは星出てます!!今日がチャンスです。」と言われ急いで向かいました。
ホテルからの空とではこんなに違うものかと!
子連れで21時以降に出かけるのはハードルが高かったですが、そんなこと吹っ飛ぶ星空でした。
宮古島での最高の思い出ができました。
空相手のお仕事で大変だとは思いますが、電話も丁寧に対応して頂きカメラマンさんにはとても感謝しています。
The other two tour companies I initially researched seemed to have stopped accepting reservations until July 31, leaving me at a loss. However, I found Veltra's website and was able to make an immediate reservation.
Although there was growing concern about the rapid increase in COVID-19 cases in Okinawa, I felt reassured by the thorough measures in place, such as temperature checks and hand sanitization at the meeting point. It seemed that the number of passengers was also adjusted, allowing for a comfortable seating arrangement.
After the Nakabaru River cruise and a round trip to Yufu Island by water buffalo cart, we were able to efficiently enjoy sightseeing on Taketomi Island within the limited time. I was delighted that Veltra allowed us to choose up to two options for activities on Taketomi Island, fulfilling my eager wishes.
最初に調べた他の2社の観光会社は7/31までの募集を停止していたようで予約できず、途方に暮れていた所、VeltraさんのHPに辿り着き即時予約が出来ました。
沖縄県でも連日感染者が急増中だったので、不安もありましたが、集合時の検温、手指消毒等も徹底してあり、乗船人数も調整されてたようでゆったり座れました。仲間川クルーズから水牛車で由布島往復後、竹富島での観光など、限られた時間の中で効率良く観光できるように考えられていると思いました。ベルトラさんは竹富島でのオプションを2つまで選ぶ事ができたので欲張りな願いが叶えられて嬉しかったです。
It was cloudy on the day, so while waiting for the clouds to pass, they advised me on poses and took wonderful photos. I wasn't sure what color clothes to wear for silhouette photos, so I participated wearing a black outfit over a white one, but I was able to get great silhouette shots even in a white T-shirt!
当日は曇っていたため、雲が流れるのを待ちながらポーズをアドバイスしてくださり、素敵な写真を撮っていただけました。
シルエット写真を撮るには何色の服を着たら良いかわからず、白い服の上に黒服を羽織って参加しましたが、白Tでもばっちりシルエット写真が撮れました!
It was a very hot day, but the ox cart on Taketomi Island provided shade, making it comfortable. The guide's explanations and the sanshin performance were great. The mangrove tour on Iriomote Island also had well-highlighted points and was full of attractions.
Next, I want to challenge myself with canoeing on Iriomote Island.
とても暑い日でしたが、竹富島の牛車は日陰が提供されていたので楽ちん。ガイドさんの説明&三線も良かった。西表島のマングローブ遊覧もポイントを抑えた説明で見どころ満載。
次は西表島でカヌーに挑戦したいです。
The mangrove tour was great, with the guide providing thorough explanations! I could really feel the mysteries of nature. The bus tour was also fun, as the driver and guide kept the atmosphere lively with interesting talks! The highlight was Yubu Island! The little water buffalo that had just debuted was so cute. The view of crossing the sea was lovely as well. There were many rare tropical plants on the island, which was wonderful! I was also satisfied to take a photo with the water buffalo at the end! However, my child took a long time to eat lunch, so the free time felt a bit short... I wished we could have explored a bit more. I think once my child gets a bit older, we might be more satisfied with that aspect.
マングローブツアーもしっかりとガイドさんが説明してくれてとてもよかったです!
自然の神秘を感じられました^^
バスツアーも運転手さん兼ガイドさんが面白いトークで盛り上げてくれて楽しかったです!
一番は由布島!デビューしたての小さい水牛さんがとても可愛かったです。
海を渡る光景も素敵でした。
島の中も珍しい南国の植物がたくさんありとてもよかったです!
最後は水牛さんと写真も撮れて満足でした!
子どもがお昼ご飯を食べるのに時間がかかってしまい自由時間が物足りなく感じました…。もう少し回りたかったです。また子どもがある程度大きくなったらその辺も満足なのかなと思いました。
My honeymoon was in Yakushima. My husband, who said we would go again someday, passed away suddenly 14 years ago. Around the time of his memorial service, I participated in a solo trip to trek to Jomon Sugi to heal my heart. This year marks our 50th wedding anniversary. Unless I remarry (which is unlikely at my age), and as long as I am alive, I had decided that our golden wedding anniversary would be celebrated with the Jomon Sugi trekking. However, the tour company had an age restriction of 6 to 70 years old, which was quite a dilemma for me. After researching online and applying, I received a confirmation notice, and I was truly happy. This time, I participated not alone but with a friend. Ten years ago, it rained unfortunately, and I had a tiring experience with rain gear on and raindrops falling on my lunch. But this time, I didn't encounter a single drop of rain, and with Mr. Mitsuhashi as our guide, it was a lot of fun. Since I hike every week, it wasn't tough at all, and it was the best! Thank you very much. They called me properly three days ago and the day before, and I thought it was a very sincere company.
新婚旅行が屋久島でした、いつか又行こうね、と言っていた夫は14年前突然他界しました、三回忌済んだ頃、独りで傷心旅行で縄文杉トレッキングに参加しました、今年は結婚50年目です、私が再婚しない限り(この年で有り得ない)そして、私が生きてる限り二人だけの金婚式は縄文杉トレッキングと決めていたのです、ところが、ツアー会社では6歳から70歳ではありませんか~ウ~ン困った困った……それでネットで調べて申込みしたら、決定通知が届き、本当に嬉しかったです、今回は独りでなく友達と二人で参加しました、10年前、あいにくの雨、雨具着て、弁当にも雨が落ち、かなり疲れた想いがありましたが、今回は一ミリの雨にも遭わず、三橋さんのガイドでとても楽しく登れました。毎週登山しているので、全然きつくなくて、最高でした❢ありがとうございました、三日前も、そして前日もキチンと電話くださり、とても誠意ある会社だ、と思いました。
Experience Report
- I was able to take really beautiful photos and create great memories.
- The person in charge was very polite, and the atmosphere was wonderful.
- I was able to see the Milky Way and shooting stars.
- It might be a good idea to visit the meeting place once during the day to avoid getting lost.
This time, I made a photo reservation for my honeymoon. The weather was nice, the photos turned out beautifully, and I created great memories. I'm really glad I made the reservation. Thank you very much!!
体験談
・凄く綺麗写真がとれていい思い出ができました。
・担当の方もとても丁寧で雰囲気もとてもよかった。
・天の川と流れ星もみることができた。
・集合場所は、昼間に1度見に行ったほうが迷わずにすむかも。
今回、新婚旅行のためフォト予約しました。
天気もよく写真もきれいにとれて、いい思い出ができました。ほんと、予約してよかったです。
ありがとうございました!!
In the morning, we went snorkeling with sea turtles! They carefully explained how to use the equipment like goggles and fins, and once the snorkeling began, they took us to various stunning spots where we could see Nemo and beautiful coral, capturing great photos along the way! We were even lucky enough to meet a sea turtle, which was said to be a rare sight!
After a break, we gathered at a different beach in the afternoon for a SUP experience! It turned out to be an amazing day filled with fun in the beautiful sea! We took lots of great photos and made wonderful memories! Thank you so much!!
まず午前中はウミガメシュノーケルに行きました!
ゴーグルやフィンなど道具の使い方を丁寧に説明してくれて、シュノーケルが始まってからはニモが見える所やサンゴが綺麗な所など色々な絶景ポイントで写真を撮ってくれました!そして見れたらラッキーぐらいだと言われていたウミガメにも会うことができて最高でした!
一旦解散し午後からは違うビーチで集合しSUP体験をしました!綺麗な海でたくさん遊べて最高な1日になりました!良い写真もいっぱい撮ってくれて良い思い出ができました!ありがとうございました!!
Everything was excellent, from the service to the quality of the photos. However, the path to the beach was dark and a bit hard to find at first. I recommend going for a preview during the daytime.
対応から写真のクオリティまで最高でした.ただ海までの道が暗くて最初わかりにくかったです.昼間に下見に行くのをお勧めします.
Starting in the morning was great, and swimming in the cold water felt refreshing. The snorkeling was wonderful as the sea was very clear with little wave action, allowing us to see turtles and fish up close, and we were able to take some lovely photos! Paddleboarding was enjoyable as I could feel the wind while paddling. It was a tour that even beginners could enjoy, so I would love to try it again when I visit Miyako Island! The tour guide was also very kind, teaching us how to use the equipment and sharing hidden spots, and they were a bright and entertaining person.
午前中からのスタートだったので、冷たい水の中で泳ぐことができ気持ちが良いです。シュノーケリングは海がとても透き通っていて波も少なかったので、亀や魚を間近でみることができ、素敵な写真も撮っていただけました♪サップは風を感じながら気持ちが良く漕げました。初心者でも楽しめるツアーだったのでまた宮古島に来た際はもう一度やってみたいと思います!ツアーガイドさんも丁寧に用具の使い方や穴場スポット等を教えてくれ、明るく面白い方でした(^ν^)
All the activities were very good, but I was really tired, probably because I had children with me. It might be better to split it over two days. I recommend it for those who don't have much time.
すべてのアクティビティは、とても良かったですが、子供もいたせいかすごく疲れました。2日に分けても良いかな。時間がない方はおすすめです。
I initially planned to join a three-island tour, but since I couldn't make a reservation, I participated in a tour that only included Taketomi Island. In conclusion, I was able to enjoy sightseeing at my own pace during the free time, and the parfait I had at the parlor I was curious about was delicious!
当初3島巡りツアーに参加する予定でしたが、予約が取れず竹富島のみのツアーに参加させて頂きました。
結論、フリータイムに自分達のペースでゆっくり観光することができ、気になっていたパーラーで食べたパフェも美味しかったです♪
It was truly a dream-like experience to see so many sea turtles and be able to swim with them. Our guide, Wataru, was very kind. My elementary school child was worried since it was their first time snorkeling, but he taught us patiently and kept checking on us once we were in the water, allowing our whole family to enjoy it with peace of mind. Thanks to him, my child quickly got used to snorkeling and was enthusiastically chasing after the sea turtles. Participating in this tour on the first day of our trip and learning how to snorkel was great, as it allowed us to enjoy snorkeling on our own afterward. We also took many photos of our family swimming together with the sea turtles, for which we are very grateful. It truly became the best summer vacation memory! I highly recommend it!
ウミガメをたくさん見られて、一緒に泳ぐことができて、本当に夢のような体験でした。
ガイドのわたるさんはとても親切で、小学生の子どもはシュノーケリングが初めてで心配でしたが、丁寧に教えてくださり、また、海に入ってからもこまめに様子を見てくれていて、家族みんなで安心して楽しむことができました。
おかげで、子供もすぐにシュノーケリングに慣れて、夢中でウミガメを追いかけて泳いでいました。
旅行の初日でこのツアーに参加してシュノーケリングを教えてもらえたので、その後も自分達でシュノーケリングが楽しめてよかったです。
ウミガメと家族三人で一緒に泳いでいる写真もたくさん撮って頂き、感謝感激です。
本当に最高の夏休みの思い出になりました!オススメです!
The guide Mana was really friendly and she took really good photos for us. We found so many sea turtles that day. It was really amazing. I highly recommend it even if you are a foreigner.
The guide マナさん is really friendly and she took really good photos for us. We found so many sea turtles in that day. It was really amazing. Super recommend to even you are a foreigner.
I participated with a friend. The instructor provided a thorough explanation, and we had a lot of fun on the tour. They also took many photos during the snorkeling, which we received afterward, so that was great. It was my first time in Miyako Island, but I learned a lot about the island, and during the morning snorkeling, I was able to see a sea turtle, which was satisfying! There were also several participants who joined alone, so I think it's fine to participate solo as well.
2人で参加しました。インストラクターの方にご丁寧にご説明いただき、とても楽しくツアーに参加できました。
またシュノーケリング中にお写真もたくさん撮っていただきそのあといただけたので、とても良かったです。宮古島は初めてでしたが、島のことも色々と教えていただき、午前中のシュノーケリングでは、ウミガメもみることができ満足です!
1名で参加させれている方も複数おり、一名で参加されても良いかと思います。
It was my first time in Miyako Island! I had a great experience with PiPi when I visited Ishigaki Island before, so I used their services again!
We did canoeing and snorkeling, and the explanations were thorough from start to finish. I really appreciated how they engaged with each customer individually! During canoeing, the instructions were clear, and they made sure to check in with everyone while we were out on the water, which allowed us to enjoy ourselves!
In snorkeling, I was able to see a sea turtle, which made me very satisfied! They took photos for us multiple times, creating wonderful memories! I want to visit Miyako Island again and would love to use their services once more!
初めてのの宮古島でした!以前石垣島に行った時に、こちらのPiPiさんにお世話になりとてもよかったのでまた利用しました!
カヌーとシュノーケリングでしたが、最初から最後まで丁寧な説明で、一人一人のお客さんと向き合っている感じがとてもよかったです!
カヌーをしましたが、説明もわかりやすく、乗っている間もそれぞれ回って丁寧に声掛けをしていて、楽しむことができました!シュノーケリングでは、ウミガメをみることができて大満足でした!写真を何度も撮っていただき、素敵な思い出になりました!
また宮古島に行きたいですし、またこちらを利用したいです!
We used this service during our honeymoon. It was a bit difficult to find the meeting place as there were no landmarks, and after arriving, we were unsure of what to do, which made us wander around for a while. Additionally, we arrived much earlier than our reserved time, but when we checked in at the scheduled time, we found out there was a double booking, and we had to wait for 30 minutes. We didn't understand why we were the last to be called, but the wait was worth it as the stars were incredibly beautiful. The photos taken were also very beautiful and we were pleased with them.
新婚旅行の際に利用させていただきました。
集合場所までは目印などもなく、行くまでがやや難しいのと、到着後の動きなどが分からずしばらくふらふらしてしまいました。
また、予約していた時間よりもだいぶ早めに着いていましたが、時間になり確認するとダブルブッキングをされており30分待つハメに。どうして自分達が後の案内になったのか分からなかったが、待ち時間も一瞬で過ぎてしまうほどきれいな星でした。
撮影していただいた写真もすごく綺麗でよかったです。
I tried snorkeling and stand-up paddleboarding (SUP) for the first time! The guide was very attentive, and I was able to enjoy my time comfortably.
In snorkeling, I was able to see many fish the moment I entered the water, and I was even lucky enough to encounter a sea turtle, which became a truly wonderful memory.
Thanks to the detailed instructions on how to paddle and ride from scratch during SUP, I was able to enjoy it right away, and time flew by so quickly.
Thanks to everyone, I have fallen in love with Miyako Island and would like to come back again.
初めてシュノーケルとSUPをしました!
ガイドさんが非常に丁寧で気持ちよく過ごせました。
シュノーケルでは、入った瞬間からたくさんの魚たちを見ることが出来て、更に幸運にもウミガメに出会うことができて、本当にいい思い出になりました。
SUPではイチから丁寧に漕ぎ方、乗り方を教えてもらったおかげですぐに楽しめるようになり、本当にあっという間に時間が過ぎてしました。
皆様のおかげで宮古島が大好きになり、また来たいと思います。
In the morning, I went snorkeling at Shigira Beach to look for sea turtles! Right from the shallow waters, there were so many beautiful fish swimming around, and it was truly breathtaking! As I swam a little further, the sea turtle I had been hoping to see swam towards me, and I was able to witness the moment it surfaced for air! This seems to be a rare experience, and I’m really glad I participated to see such a precious moment! I was very satisfied with all the photos taken. In the afternoon, I tried stand-up paddleboarding (SUP) for the first time, and since they taught me how to paddle carefully, I was able to enjoy it while participating!
午前にシギラビーチでシュノーケル、ウミガメを探しに海に出ました!浅瀬すぐから魚たちがたくさん泳いでいてとっっっても綺麗で感動しました!少し泳いでいくと会いたかった海ガメがこちらに泳いで来てくれて、息継ぎのために海面から顔を出す瞬間まで見ることが出来ました!これはレアな体験のようですが、そんな貴重な瞬間を見ることができて参加して本当に良かったです!たくさんの写真を撮ってもらえて大満足です。午後からは初めてSUPをしましたが、丁寧に漕ぎ方を教えて頂けたので、楽しみながら参加することができました!
I participated with my 4-year-old and 2-year-old children. Due to the COVID-19 pandemic, we wore masks the entire time (including the kids). The mangrove tour was very sunny and hot, so it's important to stay hydrated. The kids were a bit fussy throughout since we had to wake up early. I felt that this kind of tour might be a bit too early for children of this age. (The parents got tired. Haha.) The water buffalo cart and sightseeing in Yubujima were very enjoyable, as the water buffalo were adorable. The lunch bento included ingredients and dishes typical of Okinawa, which was great. The kids had zaru soba separately. I recommend taking commemorative photos with the water buffalo during the Yubujima tour. Since it starts early, I think parents with preschoolers should ensure they get a good night's sleep the night before to enjoy the tour.
4歳と2歳の子供を連れて参加しました。コロナ禍ということもあり、基本はマスクをずっと着用しました。(子供も)マングローブ遊覧はとにかく日差しが強い、暑いので水分補給はこまめにした方がいいです。子ども達は朝が早かったこともあり、終始ぐづついていました…。これくらいの歳の子達にはまだマングローブ遊覧は早いかな?という印象でした。(親が疲れました。笑)由布島の水牛車や観光は、水牛さん達が可愛くてとても楽しかったです。お昼のお弁当も沖縄らしい食材や料理が入っており、すごく良いです。子ども達は別途、ざる蕎麦を食べさせました。由布島観光の水牛さんとの記念撮影はオススメです。朝が早いので未就学児連れの方はツアーを楽しむためにも前日しっかり寝かせておいた方がいいと思います。
I participated with six colleagues.
Wataru, our guide, kindly taught us everything from how to enter the sea after a long time to how to put on fins. During the tour, he also helped a colleague whose underwater mask didn't fit quite right, even though we were still on the surface. Thanks to him, all participants were able to swim with sea turtles for the first time, and we got some amazing photos. It was truly moving! Furthermore, Wataru noticed that a colleague was on the verge of seasickness and helped transport them back to shore. Thank you so much!
The weather was perfect, and swimming with the sea turtles was incredible! Wataru was also fantastic!
I am grateful.
同僚6人と参加させていただきました。
担当のワタルさんから久しぶりの海への入り方からフィンのつけ方まで丁寧に教えていただきました。
またツアー途中同僚の水中マスクが少し合わないことに対しても水上にもかかわらず対応していただきました。
おかげさまで参加者全員初ウミガメと泳ぐことができ最高の写真も撮っていただきました。感動です!
さらに波酔い寸前の同僚にも担当のワタルさんが気づいて沖まで同僚を搬送していただきました!ありがとうございました!
天気も最高で初ウミガメも最高でした!
そして担当のワタルさんも最高でした!
感謝
Even if you leave early in the morning, you will be rushing quite a bit since you are visiting all three islands in one go.
I wouldn't recommend this for those who want to take their time, but it's great for those who want a quick tour...
On the way back from Yubu Island and during the sightseeing in Taketomi Island, I was really healed by being pulled by a water buffalo while enjoying the sound of the sanshin.
I panicked a bit when I ran out of drinks in Taketomi Island, as there were no places to buy anything. ^^:
I think it's better to secure your drinks before starting your cycling.
早朝出発しても、やはり、3島を一気に巡るので、かなり駆け足です。
ゆっくり巡りたい方はオススメしませんが、サラッと巡りたい方はオススメです…
由布島からの帰り道と竹富島観光では、水牛に引かれて、三線を奏でて頂き、本当に癒されました。
竹富島では飲み物が無くなり、売ってる所が無いので、かなり焦りました。^^:
飲み物を確保してから、サイクリング
は出発した方がいいと思います。
Mammoth Tour Company. Everything is messy. There are too many inefficiencies in the operations, and the quality of the guides is terrible. They advertise on their website that you can visit three places for 15,000 yen, but in reality, it's only two. I do not recommend this at all. I think it's better to go with a privately operated guide.
マンモスツアー会社。全てが雑。オペレーションも無駄が多いし、ガイドの質が悪すぎる。15000円で3つ行けるとホームページに書いておきながら実際は二つとかあり得ない。全くオススメしません。個人経営のガイドの方がいいと思います。
Thank you very much for using Iriomote Island ADVENTURE PiPi.
We sincerely apologize for the unpleasant experience caused by the inappropriate behavior of our guide.
Regarding Barasu Island, it has recently become very small, and there are days when landing is not possible.
We informed customers in advance and are offering a plan that includes two tours: SUP/canoeing on the Kurara River and snorkeling around Barasu Island, instead of a set plan that includes landing on Barasu.
Both plans are priced at 15,000 yen, and we sincerely apologize for any misunderstandings.
This is due to our lack of training in operations and prior announcements, and we apologize once again.
Moving forward, we will review our management system to ensure all customers are satisfied.
Thank you very much for your valuable feedback.
Iriomote Island ADVENTURE PiPi
この度は西表島 ADVENTURE PiPiをご利用いただき誠にありがとうございます。
担当ガイドの不適切な対応によりお客様にご不快な思い亜をさせてしまったことを深くお詫び申し上げます。
バラス島に関しましては、昨今非常に小さくなってきており、上陸することができない日程がございます。
事前にお客様にお伝えし、バラス上陸を含む3ツアーのセットプランではなく、クーラ川でのSUP/カヌーとバラス島周辺でのシュノーケリングがセットになった2ツアーのプランでご案内しております。
どちらのプランに関しても値段は15,000円となりますので、誤解を招いてしまい大変申し訳ございません。
オペレーション、事前のアナウンスを含め弊社の教育不足であり重ねてお詫び申し上げます。
今後はすべてのお客様に満足いただけるよう、管理体制の見直しを行っていきます。
この度は貴重なご意見をいただき誠にありがとうございました。
西表島 ADVENTURE PiPi