All Reviews for Transfer & Travel Essentials

The wifi rental is very convenient specially if you are a first time traveler like me. We rely heavily on the wifi to check which places we need to visit and how to get there. The pocket wifi that had long battery life and had strong signal even though there are 4 gadgets connected to it. It was also a bonus that it was delivered to our hotel.

Definitely a must to have this. I like how easy to get and deliver this once you're done. You can even pick it up at the airport and drop it there as well. It can also be delivered in your hotel!
The connection is fast and can last for 8hrs. It's very handy since it's small and you can even keep it in your pocket.

Didnt have a single problem with the WHOLE process. Got the ticket online, went to the store and picked up two routers and worked perfectly well throughout the vacation. Very easy and reliable!

Considering the very affordable price + no deposit requirement, my experience with the Veltra pocket wifi unit I rented was superb. Would only point out that the device does heat up, but part of the manual includes that disclaimer (I guess this is unavoidable), so my expectations were managed and I was able to monitor the device constantly. Receipt of device (was delivered to my hotel) and return were both very easy since the package already contained what was needed in mailing the device back. Will definitely rent again when I'm in Japan. Thanks, Veltra!

Using Veltra for our mobile wifi while we were on vacation in Japan was seamless. The wifi unit was waiting at our hotel in Hokkaido when we arrived and worked perfectly the entire time. So easy to drop off, too. Highly recommended.

Our Veltra mobile wi-fi was waiting for us when we arrived at our hotel in Tokyo and served us very well during our entire trip. We got around great on our self-guided trip through Japan with the help of google maps and other apps and were able to keep in touch with family and friends back home. To preserve battery life, we often only turned it on when needed and carried a portable charger for times when we wanted to use it for more hours in the day (although it was never really needed, except for charging my phone). The price was very reasonable, including the delivery charge, drop-off at Narita Airport was easy, and it worked perfectly throughout our trip. I highly recommend this service.

Used from Rusutsu Resort.
I visited in March. I was relieved by the on-time departure amidst the remaining snow.
There was also a restroom break along the way, which made it comfortable.

ルスツリゾートから利用。
３月の利用でした。雪が残る中、定刻通りの出発に安心しました。
途中のトイレ休憩もあり、快適でした。

I travelled to Japan in April this year and ordered my 8 day Wifi Router for my stay in tokyo. The pick up and drop off point is very easy to locate on terminal 2 , very easy to connect and very fast service. The battery would last for the whole day or atleast 8 -9 hours. I connected to two devices i loved the speed and connectivity. Would definitely recommend it to others.Thanks

This is second time to use pocket WIFI from Veltra.. I really enjoy this service especially in Japan .
My home town in Hokkaido, and mother have no internet, so this pocket wifi is so important for me to keep in touch with family in US. Thanks to Veltra :-)

Veltra got the wifi unit delivered to my Tokyo hotel so I was able to start using it right after I checked in. I had brought my own spare battery to ensure that the charge would last through the day and the unit did everything I needed it to during my 3 weeks of travel. I would recommend this for both convenience and price. I returned the unit at the airport at their counter, but they also had an option wherebi could have dropped it in the mail in Japan before taking off. I opted to keep it until the airport so that I could still use it at Narita.

We rented a portable router for 2 weeks and couldn't believe how excellent the overall experience was. Easy to book and pay in advance, delivery to our hotel as promised, incredible strong router signal wherever we went, including subways, trains, elevators, etc. Our group had 10 devices on at one point and we couldn't believe how well it worked. Used skype instead of cell phones and left our cells on airplane mode throughout the trip. We dropped it off at Narita airport without a hitch when we flew home to Canada. Saw a lot of complaints in other reviews about problems with how long the battery lasted, but we didn't have any problems and only had to recharge it once during the day with our back up portable battery charger, after a very long day. Will definitely use this service wherever we can in the future! Wish they had it in Canada!!

The wifi router worked perfectly. Used it in Yokohama and Tokyo. Delivered it to my Hotel and I returned it at a 7/11. Battery lasted at least 8 hours. I'll use this again on my next trip to Japan.

Sorry to say that I find it very difficult to pick up the item because of the language barrier. Secondly, the postal name was not included in in the voucher that's why I have to inquire every postal booth in the airport terminal. Anyway, the good thing was, I find it very useful, especially when I was left behind during our train trip, I was able to call my friend to guide me where to embark.

This was a great pick! It was easy to operate and Veltra service was amazing. The wifi device was available when I checked-in to my hotel and easy to return. I recommend their services for families or even individuals looking to have wifi available when exploring Japan. Thank you

Pick ups and returns are always confusing as I don't know which counter to go to (Global wifi? Ninja wifi? something else?), especially after the long flights or running late to get on board.
Other than that, pleasant and helpful people at the counter, connections are mostly good (sometimes you have to restart the router or it stops working), and affordable. It's a must traveling in Tokyo!

The router worked perfectly, with coverage dropped maybe twice during the week in Tokyo. You will absolutely need an external battery as it will not last all day, but we carried several for our phones anyway. I think that hoe much you will need to charge the device depends on how much you use it, but I do not know for sure. It was essential fir our ability to navigate Tokyo, check the weather, or use Google Translate to tell people things. For me, an opportunity to share pictures and video (including FB live) on the go was a great bonus. And of course, I could play Pokémon Go (not much, we were too busy looking at things), which got me some great catches in Tokyo.

This has really improved my experience in Japan. It was delivered to my address here in Japan. And I take everywhere since I cannot unlock my US iPhone. It's made a huge difference.

Good signal throughout Tokyo except when you are in subway stations. Mailed to hotel and ready for use right after checked in. Save you lot of times finding direction if you are not fluent in Japanese. My party had 2 iphones signed into the mobile wifi. The power lasted around 6-8 hrs depending on usage. Easy return, just drop off at Haneda International Terminal on the 2nd Floor. Will definitely rent again if going to Japan in the near future.

Portable wifi was great to have! Helped us negotiate thru Japan...we connected several devices...good to carry a portable battery if you use wifi as much as we did...
Device was ready for us when we checked into our hotel and we kept it right up until we were
Leaving Japan, with easy drop off at the airport. Would definetly use Ventura again and again!

The delivery of the router........outstanding!
The function of the router........outstanding!
The return of the router......very easy
We would use Veltra again

Highly recommended. The pocket WiFi was delivered to our hotel in Shinjuku the day we arrived. It works great, very fast. Helps us go on Google map to navigate through all the streets of Tokyo and use Yelp to pick restaurants. It does drain the phone battery though, but we used it for 4 hours straight. Over all this is an extremely helpful device to have, especially for tourists. Very affordable. We got it for 7 days

The unit was available for us at our first hotel. Instructions are very clear. I am of the opinion that it has saved us having to get cell service here. We were able to check train schedules and use google maps when we were unsure of our location. The wifi was dependable in all areas of Japan. I would highly recommend your company and will use it again when we return. Thanks.

I could log my sister and my phones but then the battery would drain if we used it all day so I would have to shut it off and on or else the router would get super hot. I have to say though, this has been a lifesaver for our trip because addresses are very hard to find in Tokyo!.

Worked well for the entire time I had it. Was waiting at my hotel at check in.

Best service and 100% reliable!! We used out pocket wifi all over Japan with 0 problems!!! A+++

My trip was scheduled at the very last minute for my business, and I requested this device right away. But it took a few days for them to process my request, and I had to go without it for the first 2.5 days. It finally arrived on my 3rd day of this trip in the afternoon.

The device worked well, but it dies so quickly. After it was fully charged, it can work about 4, 5 hours depending on how much you use it. I felt like that was too short. I own a pocket WiFi (hot spot) in the U.S., and that lasts all day. So I was really disappointed about it.

The return process at the airport was very simple and easy. I appreciate that because I had a lot stuff to carry with me.

I would say this plan was good overall because of the price. I paid about $60 for 10 days, and it was cheaper than other options I had.

I used in Tokyo where free WiFi is very difficult to find.
The device was waiting for me at hotel, fully charged ready to use.
Very easy to use and very convenient.
I highly recommended.

My fiancee and I really depended on it when traveling all over Japan. I also was able to upload my photos everyday so my family and friends could enjoy them

This is the second time we used this rental service, & altho we encountered some hiccups on our 1st time, everyone was so gracious & helpful in trying to resolve the situation that we ordered again. Plus, it really is a good deal compared to other services. This time around, there were no problems except for some due to Japan's spotty wifi service & not this rental - you will encounter some areas that are difficult to get wifi, but this will likely happen with any mobile wifi. We will likely order this again on our next trip to Japan.

Shipped it to me on time and easy to ship it back.
The price can be lower.

Fantastic WIFI, easy to access & returned after use. Will recommend more friend to use when they travelling to Japan.