Reviewed by: Cyril
I did not get any problems receiving it at my hotel or using it.
However the explanation to send it back is a little bit confusing.
I just went to the nearest post office and send it in the same package i received it.
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| Packages: | 20 Day Plan |
| Attended as: | Friends |
| Posted on: | 2014/05/10 |
| Activity Date: | 2014/04/18 |
Reviewed by: Gus
Hassle free pick up from our hotel's lobby.
We stayed connected while touring around Tokyo, even inside the trains. Battery life was amazing that lasts for 1 whole day. Even though Tokyo has lots of free wifi hotspots, it is very handy to bring along your own wifi, it's not so expensive after all. Speeds come up to 30 mbps.
Hassle free return also through any convenience store.
Hello Gus,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Tokyo.
Thank you for your kindly feedback , we are looking forward to servicing you again.
Best Regards,
Wei
| Rating: | |
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| Packages: | 5 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2014/04/29 |
| Activity Date: | 2014/04/02 |
Reviewed by: Jonathan
Rented the pocket wifi for 10 days and it arrived promptly at my hotel before we arrived, picked up from the front desk, had some confusion to using it as instructions was in Japanese, approached my hotel's front desk and was told that a SIM card was needed, so I emailed Veltra and they replied quickly. The SIM card was already included just needed to on/off my device again to get it going, login details/password was also on the side of the box! Got my wifi going! Worked in subways and even when I was in Yudanaka( mountain regions). Very good pricing, just hope that some form of english instructions can be included as well. Had to pay postage to send it back, could be done at the hotel or airport. Would rent again!!!
Thanks!!
Hello Jonathan,
Thank you for choosing our service.
We are glad that you enjoyed our service.
We also appreciate for your kindly feedback, it is very important for us to improve our service.
We are looking forward to you next time.
Best Regards,
Wei
| Rating: | |
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| Packages: | 10 Day Plan |
| Attended as: | Couples |
| Posted on: | 2014/04/21 |
| Activity Date: | 2014/04/06 |
Reviewed by: Freddy
Really useful and handy, the package arrive on time and easy to return
Thank you for using our service. We are glad you had a great experience with our pocket wifi device.
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| Packages: | 10 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2013/10/12 |
| Activity Date: | 2013/09/20 |
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Hello Cyril,
Thank you for choosing our service and your kindly feedback.
It is very important for us to improve our service.
We are sorry for confusing you, we are looking forward to servicing you again.
Your Faithfully,
Wei