All Reviews for Transfer & Travel Essentials

The pocket wifi router was waiting for me upon my arrival at the hotel. My devices instantly connected to the router without hassle. It is a must have when you are in Japan. Was very handy and devices were constantly connected to the internet. Would definitely rent again. Thank you for outstanding service!!!!

I rented a pocket wifi during my last trip to Tokyo. The reservation was done online and the device was ready for me when I checked into the hotel. Very easy to set up and I had constant internet connection. Very helpful when shopping, using the GPS, or maneuvering the subway system! Drop off was easy as well. I could drop it off at any convenient store but since I was provided a prepaid envelope, my hotel let me dropped off at the counter at check out.

I rented a router via veltra after reading good reviews here. I had my unit shipped to my friend's place in Tokyo, and it was waiting for me there.

I turned on the router (it was fully charged), Find ID in my laptop and iphone settings, and I was good to go. I had no problem during my stay.

It says "Pocket WiFi Router Rental in Tokyo" but actually you can use anywhere in Japan. It worked great in Kyoto, Hiroshima, Nagasaki etc.

I'll use it again next time. Thanks!

VELTRA is arguably the best place to get a reliable and fast Pocket Wi-Fi in Tokyo. It was so easy!I had it delivered to my rented apartment, and we did have a missed delivery. However, VELTRA has excellent customer service, and redelivered it the next day with multiple communication emails in between. I was impressed. I can't praise them enough.

The Wi-Fi is LTE, works ALL over Japan (I took it with me to Osaka and Kobe for 3 days) battery life is great, so convenient, and the price for a two week rental CANNOT BE BEAT! It is such a great service, and wonderful to have in Japan. I can't tell you how many times I needed a reliable Wi-Fi connection to access maps, TripAdvisor, GuruNavi, and Google on my cell phone and tablet.

It is about the size of a small bar of soap, boots up fast, and the battery life lasts almost the entire day. It comes in a zippered pouch with charger and cable, and even some discount tourist coupons. You just match up the Wi-Fi name in your devices, and enter in the password and save. Your devices will automatically hook up to it every time it's on. EASY.

The price of rental was better than every other site I checked on the internet, and delivery was simple. The best part was returning the unit: You pack it in the included envelope and fill out the return address form, and walk to your nearest Lawson, 7-Eleven, or FamilyMart konbini, and give it to the clerk. (Your neighborhood convenience stores are used as Post Offices) They fill out some info on the return slip, stamp it, and send it back for you. SO EASY!!

Thank you VELTRA for the convenient, reliable Wi-Fi! I will definitely use VELTRA again the next time I'm in Tokyo. I highly recommend renting this Wi-Fi, I had such a great experience. VELTRA, You have just made a lifelong travel customer. Thank you!

I can't wait to write this review. The pocket wifi is amazing work of technology. It is so simple and yet powerful stuff. I am a wonder to myself and to get connected to Internet everywhere I go within the city. I don't have to rush back to my hotel for anything ( especially alongside my power bank). Once I hit the road, the hotel people never see my back until close to midnight. Yet, this pocket wifi never looses its power. Thank you and thank you. It makes my holiday a memorable one.

I highly recommend this Pocket wifi to anyone that want to have a fun filled holiday .

Unfortunately after my above review, my bag was stolen and this pocket wifi was one of the items lost. The company charged me ¥31000 for the lost router! Please keep the router securely at all times.

Reliable service. Easy set up and return. Was a life saver while traveling all around Japan. Highly recommended!

We rented Veltra's pocket wifi for 7 days. we asked that it be dropped off in our hotel. however, upon arriving in the hotel, we were informed by the front desk person that it has not arrived yet (that was around 11am). I was actually expecting that it will be there when we arrived, so this was quite disappointing for me. however, when our time for our check in has come, the receptionist handed it to me already (around 1pm), so i was happy already.

it was very useful especially when navigating around Japan. it helped us check the right routes to take. it was able to save us when we almost got lost when we accidentally missed our train stop.

We were not able to use the device however for one day because there was no signal. this was in Koyasan. Not a big deal however, because the place was small and we did not need it much for navigation.

The drop off was also very easy - we just left it in a box in their small booth in KIX airport.

Overall, we will still use Veltra when we go back to Japan.

Hi! The transaction process went smooth - delivery was also timely. However, we were not happy with the fluctuating connection experienced in different areas of Tokyo. It was very frustrating because we rented a pocket wifi to make our travel easier - but it did not happen.

Would not recommend.

WiFi worked great in Japan. It was delivered to my parent's house and return it to nearest postal place. There is no extra charge for delivery. Including returning it.

I had been looking all over the internet in regards to my options for using a phone or portable wifi device while in Japan. Most companies wanted about $14 USD per day. I'm so glad I found veltra! I highly recommend it to anyone traveling to Japan. I took it as far as Hiroshima with no service issues. It didn't always work in certain department store buildings, but that wasn't an issue for me at all. It helped me to navigate through the Tokyo train system by myself and keep in touch with family back home. If you are going to Japan for any length of time, you should rent this device.

This was the best thing to cut down costs and still use my phone as much as i always do

The WIFI portable router was waiting for me at my hotel in Kawaguchiko. Used it everywhere - on bus trips, in train, on long walks, - good coverage and signal. Search for restaurants, looked for maps and read reviews . Returning was easy. Just re-pack it - don't tear to throw the plastic bag it comes in - and fill the forms and go to any convenience store which are all over the place in Japan for delivery. I just passed it to the hotel reception to sort it out.

I used it for my trip to Japan. It's on and signal stayed excellent all the time. I will rent another for my daughter's next year trip. Thanks,

I rented the pocket WiFi for two weeks and had no problems with it. It was easy to carry around. It fit in my bag or pants pocket. My smart phone and my tablet were connected to the WiFi at the same time and it worked fine.
Returning the product was easy too. The envelope is prepaid, so I just dropped it off at the front desk of the hotel. The pickup by the transit company was a few hours later. I could have dropped it off at the convenience stores, too.
I will be renting from Veltra again when I go back to Japan in Sept.

My husband and I are traveling in Japan. In order to prevent unwanted roaming data charges from incurring on our phone bill we decided to rent the pocket wifi. The device was delivered to our hotel on time and after opening the package it was evident that it was compact enough to fit in your pocket or a small bag. The device was on all day and provided wifi for 2 iPhones without any problems. Data service was fast and constant. We were able to stay connected for business and leisure situations. The device was very helpful. Thank you.

The wifi was waiting for me at the hotel. Easy to set up and so handy to be able to use maps on my phone. Good battery life and simple to return. Would def use again.

Strong connection, lasting battery , easy to use , return back convenient at airport .

t'was great having net connection all the time!! thanx to veltra!!! gonna rent one again ..higly recommended

We hired the Veltra pocket wifi for our honeymoon in Tokyo and Kyoto. It was waiting for us in our hotel when we arrived and worked perfectly on our trip. We used it constantly for using maps, subway times and places to eat and drink. I would recommend it to anyone.

I scrambled to get a pocket wifi rental booked 2 weeks before my trip to Japan during the height of the cherry blossom season, so I ended up looking at most, if not all, of pocket wifi rental prices for 10 days. Veltra was the only place that still had availabilities but not seeing many reviews online, I was hesitant to try it. However, Veltra ended up not only offering the lowest price for 10 days ($52 at the time I rented) but also did not charge for delivery and free returns to and from the hotel I was staying. The device worked wonderfully throughout my trip to Tokyo, Atami, Osaka, Kyoto, and Kanazawa for multiple devices, including Skype calls overseas. The device was delivered prior to my check in so I was handed the package as soon as I arrived. Very convenient and a must for freign travelers in Japan. I highly recommend Veltra.

The wifi works in all major cities. I had no problem with receiving and mailing out the wifi. I had it shipped to a residents house. I dropped it off at a local convenient store.

Good wifi services and communications! The staffs responded to our emails right away! Loved the services and will use Veltra again in the future!

It was already in my room at the hotel and the signal was perfect. So convenient!

WiFi was delivered to my hotel on the day of my arrival. Prompt response after I discovered that the speed was not up to standard. A new equipment was sent to my hotel the following day even though it was a weekend.

Excellent service1

Very easy to use! I recommend this to tourists travelling to Tokyo Japan

Rented this pocket wifi during my trip to Tokyo / Kyoto / Osaka. Very convenient and easy to use, even though the instruction is in Japanese. Speed is awesome, very fast! Recommended to those who will travel to Japan.

Perfect WLAN

Only problem is that all descriptions are in japanese only...

Rented this pocket wifi online when I travelled to Japan. It was delivered to the hotel where I stayed during my trip. Its easy and convenient to use. I emailed customer service for some questions and they answered promptly. I had no problem using and returning it. I will consider renting again with veltra on my next travel.

We rented the pocket wifi LTE version for 15 days. Pickup scheduled at Narita Nikko Hotel worked without problems. It was fantastic. We used Viber to send photos real time to USA family and spoke many times with USA family members even on bullet train at over 100+ mph!! I used Google Maps extensively to follow train, bus, cab, walking paths throughout Japan from mountainous Hakone(near Mt. Fuji) to crowded cities like Tokyo, Nagoya, Kyoto, Osaka, Kobe etc!! It was all possible with the wifi in my coatpocket.

While shopping, I used wifi to compare prices with Amazon.com in US or look up product features on things I needed. We could even have more than 5 devices routing at the same time including Barnes and Noble Nooks, Blackberry, Android phones etc.. I even continued online course on MongoDB database using wifi. I downloaded necessary books, course material, and viewed videos provided by course without problems. It was like never leaving the USA as far as connectivity. Thanks Veltra and Pocke Wifi Rental for greatly enhancing a wonderful Japan trip!!

It was an amazing experience having this Wifi Router we have never experienced to have a gadget like this when we were in America and even in some other Asian Countries. We are currently enjoying the service. We are connected at all times and we never fail with our expectations. It was indeed an excellent service. I hope the other countries could have the same offer to us. Have a fulfilling and happy business with great service.Thank you.