Asahiyama Zoo & Shirahige Falls & Blue Pond with Bus Tour from Sapporo

Payment / Cancellation Policy

Payment Methods

• Credit card payment

Cancellation Policy

• Any cancellations made between 00:00 local time, 10 business days to 00:00 local time, 7 business days prior to the activity will be subject to a charge of 20% of the total amount.
• Any cancellations made between 00:00 local time, 7 business days to 00:00 local time, 1 business days prior to the activity will be subject to a charge of 30% of the total amount.
• Any cancellations made between 00:00 local time, 1 business days to 23:59 local time, 1 business days prior to the activity will be subject to a charge of 40% of the total amount.
• Any cancellations made after 23:59 local time, 1 business days prior to the activity date, up until the activity begins, will result in a charge equal to 50% of the total amount.
• Any cancellations made after the activity start time will be subject to a charge of 100% of the total amount.

Change Policy

• 出発日・コース・利用人数・宿泊施設等行程中の一部を変更される場合もキャンセル料の対象となります。
  なお、変更をご希望の場合は、一旦予約をキャンセルの上新たに新規のご予約をお取りください。なおキャンセル料適用期間の場合については、規定のキャンセル料金がかかります。

FAQ

Please visit VELTRA Support page to send an inquiry about this activity.